24/7 EMERGENCY SERVICE
Hosted by Robert York, founder and owner of Octagon Cleaning & Restoration, alongside General Manager Brad Rosenberger, this podcast pulls back the curtain on what really happens in the restoration industry. But this isn’t just another business podcast. Robert and Brad are passionate about serving their community, their customers, and
If you caught Part 1 of this series, you know we covered the external causes of water damage, storm flooding, ice dams, leaky roofs, and basement issues. Now, it’s time to turn our attention indoors. Your home’s plumbing and mechanical systems usually work silently in the background. Most of the
For more than 20 years, Octagon Cleaning & Restoration has been serving homeowners across Maine and New Hampshire. During that time, we have responded to thousands of water damage calls. Through all those visits, one thing has become clear: water damage rarely happens at a convenient time. And in New
What does it mean when a restoration company says they put “family safety first”? It means treating your family emergency like it’s ours. This is what separates real emergency service from business-hours-only promises. Water Damage Can’t Wait for Business Hours Water disasters follow no schedule. Pipe bursts happen at 2
Winter in Maine and New Hampshire brings long periods of freezing temperatures, heavy snow, and constant melting and refreezing. Many homeowners believe the biggest winter threats are storms or visible leaks. In reality, winter damage often starts quietly inside walls, attic spaces, basements, and floor cavities. By the time stains,
A fire may last only minutes. But the damage it leaves can last for months. Even after debris is removed, smoke residue, soot, and chemical byproducts remain. They settle inside walls, insulation, floors, and structural materials. Many homeowners believe their home is safe once the visible damage is gone. That
Key Takeaways Why Mold Prevention Matters Mold is more than just a cosmetic problem—it’s a health and home concern. When spores spread through your home’s air, they can trigger allergies, worsen asthma, and create persistent odors. Studies show that children exposed to mold early in life are more likely to
In New England, storms bring more than just rain—they bring risk. Heavy winds, sudden flooding, and hidden water damage can threaten your property if you’re not prepared. The best protection isn’t reacting after the fact—it’s having a plan in place. That’s why Octagon Cleaning & Restoration recommends a simple 3-step
We asked our customers, partners, and community to share their questions about water damage restoration, mold remediation, lead abatement, and more—and they didn’t disappoint! Learn how long mold remediation takes, how to know if you have black mold in your home, how often you should have your HVAC system cleaned,
