How is Octagon’s Customer Service? Read Recent Client Reviews!

How is Octagon’s Customer Service? Read Recent Client Reviews!

At Octagon Cleaning and Restoration, our commitment to excellent customer service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout the great state of Maine and Seacoast New Hampshire.

Customer feedback is huge to us, because we get to hear exactly what customers think. Positive or negative, reviews are a valuable resource both to us and people who may need specialized cleaning or remediation help in the future. To get a feel for what we do and how we’re regarded by customers, check out the following recent reviews of Octagon Cleaning and Restoration.

Recent Octagon Customer Service Reviews

Immediate Response

“I called Octagon for an urgent need and they not only provided service the same day, but it was an after hours cleaning of carpet and provided by a knowledgeable and pleasant staff member. The job done was excellent and I will be using them again as well as referring them to friends! Thank you Octagon! Five star rating!”-Bobbi

Commercial Water Damage Restoration

“I oversee 5 schools. One of our schools had a sprinkler pipe burst. Within 40 minutes of calling them their entire team was on-site. Thanks to Octagon all our carpets were spared and there was minimal damage caused thanks to their immediate response and high tech operations! Because of their speed and efficiency the students lost no time at school. Thank you Octagon! -Neils

Residential Water Damage Restoration

“We called Octagon when we discovered that our basement was completely soaked. We couldn’t see it but when the kids went downstairs with sox on they sure did feel it. We had no idea what to do. It was late, everything was closed… and Robert was at our house in about 20 minutes. He dried up our basement, got the carpet up and out of the house, and left another machine to continue drying things. He recommended what we should do next and was completely amazing in our panic. I would trust Robert and the entire group at Octagon with anything. They are amazing!” -Kelly

Residential Carpet Cleaning

“I needed my carpets cleaned and had no idea who to call. A friend said she used Octagon in the past and I gave them a call. The guy showed 10 minutes early and my carpets look new!! Octagon will be getting some referrals from me.” -Ryan C.

Residential Mold Remediation

“Outstanding! That’s the word I use to describe the work by Octagon Restoration. We own a second home on a lake in Central Maine. We had a severe mold problem in the cellar. Robert’s team came in, reviewed what needed to be done, forwarded a bid and did the work in a timely manner. A problem for years had been solved by Robert’s top-notch mole remediation team. Robert also suggested ways to avoid mold in the future. I was exceptionally pleased. We also have used their Rug cleaning services many times. I highly recommend Octagon Cleaning. They deliver professional, fairly priced, on-time services.” –Gracie J., South Portland and Harmony ME

Customer Service

I called Octagon on a Sunday afternoon, they arrived within 2 hours and started to work on my water damage right away! The staff couldn’t have been more pleasant! They took care of the insurance claim, took care of the damage and then some! I didn’t have to worry about a thing, they took care of it all! Octagon understands how to treat their customers and they strive for perfection. I highly recommend Octagon, I wouldn’t think of going anywhere else! -Karen, Wells Maine

Tile Cleaning

“Our tile shines and really looks like new after the cleaning by Maine Cleaning Services. We were seriously considering replacement but now we can enjoy it for many more years. Thanks!”

Yearly Services

“Had our yearly carpet cleaning done this morning and once again, Will did a wonderful job. He is efficient and thorough and I know that he must be a valued member of your team. I have hired many different cleaners over the years but a few years ago we found you and team member Will . I see no reason to change our cleaning service now or in the future. Thank you.” -Nancy LaRochelle

Contact Us Today and Leave the Cleaning and Restoration Work to the Pros!

Specialized cleaning along with fire, mold and water damage remediation are best left to the professionals. Contact Octagon Cleaning and Restoration today for a FREE estimate or for more information about our services. We pride ourselves on our excelletn customer service and outstanding services. Let us know how we can help you today!