Meet Our Team
Robert York
Owner
Robert is the founder and co-owner of Octagon Cleaning & Restoration. He holds many industry certifications. With over 15 years of indoor air quality related experience including project management, inspections and consulting, he is uniquely qualified to handle any water damage, mold damage, and bio remediation project. Robert is a Maine-licensed master pesticide applicator for mold and bacterial treatments, an EPA-certified Lead Safe Renovator, certified in applied microbial remediation (mold remediation), water damage restoration, carpet cleaning, fire and smoke damage, and applied structural drying. He is also board certified for CMRS (Council-certified Microbial Remediation Supervisor) as well as CIEC (Council-certified Indoor Environment Consultant). Robert oversees all of the company operations and is a driving force in ensuring customer satisfaction.
Katharine York
Co-Owner
Katharine is co-owner of Octagon Cleaning & Restoration. Katharine works full time for the local police department as a dispatcher, is an active property manager and helps oversee the operations of the company.
Rick Medlin
Maine Project Manager
Rick has nearly a decade of experience in the indoor air quality field. As an inspector for one of the top industrial hygiene firms in New England, he has inspected thousands of properties while conducting air quality testing and detailed moisture surveys. Rick has vast experience dealing with mold contamination, asbestos, lead, and other indoor air quality issues. Prior to settling into the indoor air quality field, his background was in respiratory therapy. Rick helps to oversee much of the company’s operations, is our senior project manager and is an invaluable asset to us and our clients.
Angelo Quatrano
General Manager
As our general manager Angelo is responsible for overseeing the managers and technicians. He works to set policies and procedures for the employees and Octagon. Angelo coordinates with the management staff to evaluate employees, company performance and efficiencies. Angelo captains our highly effective Disaster ERP program as well. Additionally Angelo is responsible for steadily growing the Octagon brand. He has nearly 20 years of management experience. Prior to joining Octagon Angelo was the general manager for a successful local marketing firm.
Tricia Jerrick
New Hampshire Branch Manager
Tricia is the branch manager and project manager of our Barrington, New Hampshire location. Her knowledge and commitment to outstanding customer service make her a natural fit for Octagon. Additionally, she will help to grow the New Hampshire customer base. Tricia has over 12 years of experience in the restoration industry. She holds many industry certifications. Tricia began her career as a water and mold technician before being promoted to a project manager for water, fire, and mold. Prior to joining the Octagon team, she traveled around the country responding to major storm restoration for both residential and commercial properties.
Alana Callahan
Office Manager
Alana is our office manager. She has years of experience in office management and human resources. She is responsible for creating and implementing company policy, ensuring smooth client relations and is a key part of all other office functions. Alana is critical in ensuring that our company is on the leading edge of all applicable regulations and industry practices.
Darla Doyle
Customer Service Manager
As our customer service manager, Darla is responsible for providing each of our clients a superior customer service experience. She fields a multitude of diverse phone calls daily. Darla ensures client communication is top notch. She effectively schedules inspections and new jobs to maintain a smooth workflow. Darla brings a great attitude, amazing energy, and a desire to above and beyond for all of our clients. Prior to Octagon Darla worked as an office administrator for one of Maine’s top cancer treatment centers.
Lynn Campbell
Air Duct Division Manager
Lynn is our air duct cleaning manager and holds many certifications including NADCA’s ASCS certification, water damage technician, mold technician and is an EPA lead-safe renovator. Additionally, he studied business at St Joseph’s college. Lynn is a critical part of what we do here at Octagon and is a leader in the indoor air quality field specifically involving HVAC systems.
Brindi Riley
Operations Manager
As our operations manager Brindi is responsible for the day to day workflow, the daily logistics of our technicians and job assignments. She effectively coordinates our 3rd party vendor programs. Brindi maintains a long, complex list of supplies required to successfully complete our projects. Brindi can also be found on job sites providing work scopes, overseeing many fire/smoke damage and mold remediation projects to ensure regulatory compliance. She is water damage certified, fire/smoke damage certified, EPA lead-safe certified, and certified in applied microbial remediation. Prior to joining Octagon, she earned her degree in sports management at Thomas College.