You should call a fire damage restoration company as soon as your property is deemed safe to enter by emergency responders. While safety and medical attention should always come first, reaching out shortly after the fire is extinguished helps us assess the damage and begin restoration quickly. Many homeowners rely on our fire damage restoration services in Maine for immediate support after a fire, including emergency board-up services to prevent further damage.

In many cases, yes. Depending on the extent of the damage and air quality concerns, temporary relocation may be necessary to ensure your health and safety. During our initial assessment, we’ll advise you on whether it’s safe to remain in the home or if you should relocate during the restoration process.

Fire damage can be devastating, but most homeowner’s insurance policies cover repairs to your home and its contents through dwelling and personal property coverage. Additionally, your policy may include personal liability or umbrella insurance, which can help if a fire in your home spreads to a neighboring property. It’s important to review your coverage to ensure you’re fully protected.

We specialize in assisting homeowners during challenging times. Our team works closely with you and your insurance company while delivering professional fire damage restoration services in Maine to reduce stress and ensure proper documentation.

Yes. We use advanced deodorization tools such as ozone treatments, hydroxyl generators, and thermal fogging to remove odors at the molecular level. These techniques are a key part of our fire damage restoration services in Maine, ensuring smoke does not linger in your HVAC systems or surfaces.

Water used during firefighting must be removed quickly to prevent mold and additional structural damage. Our technicians extract water, dry materials, and monitor moisture levels to make sure the property is safe. This step is essential in our fire damage restoration services in Maine and nearby New Hampshire areas.

Timelines vary depending on the extent of the fire damage:

• Light smoke damage: a few days to a week
• Moderate damage with soot and water: 1–3 weeks

Severe damage requiring reconstruction: several weeks to months. We provide a detailed estimate and timeline after inspecting your property. Our sister company, Octagon Construction, can provide reconstruction services.

Our comprehensive process typically includes:

• Emergency response and securing the property (board-up, roof tarping)
• Inspection and damage assessment
• Water removal and drying (if firefighting efforts caused water damage)
• Soot and smoke residue cleanup
• Odor removal using professional deodorization techniques
• Cleaning and sanitizing salvageable belongings
• Repairs and reconstruction, if needed, through our sister company, Octagon Construction.

Each of these steps forms the core of our fire damage restoration services in Maine, ensuring a full and safe recovery.

Absolutely. Our team is trained in removing smoke and soot residue from a variety of surfaces. Salvageable contents are cleaned either in-house or by trusted vendors. We use industry-approved tools and products designed to fully clean, sanitize, and deodorize the property.

It depends on the damage. Even small fires can leave behind toxic particles, airborne contaminants, and structural risks. A professional assessment is needed to determine when it’s safe to re-enter or remain in your home.

Salvageable items often include:

• Furniture made of hard surfaces
• Metal fixtures
• Clothing and fabrics (if not burned)
• Some electronics (if not water-damaged) We create a detailed inventory, provide pack-out services, and store items while restoration takes place. Salvage decisions are guided by our fire damage restoration services in Maine, ensuring accuracy and proper handling.

Most homeowner and commercial property insurance policies cover fire and smoke damage, as well as water damage caused by extinguishing the fire. We work directly with your insurance company, submitting documentation, estimates, and photos to help streamline your claim. Many insurance providers prefer working with our fire damage restoration services in Maine because of our thorough documentation and transparent communication.

• Toxic soot and chemical residues
• Respiratory irritants and allergens
• Dangerous particulates in HVAC systems We use HEPA-filtered air scrubbers and thorough cleaning to restore indoor air quality and make your property safe again.

Our fire damage restoration services in Maine include HEPA air filtration, deep cleaning, and odor removal to restore safe indoor air quality.

We take care of all documentation by:

• Capturing before-and-after photos
• Creating an inventory of affected items
• Assessing structural damage
• Preparing professional estimates and scopes of work We also coordinate directly with your insurance adjuster to keep things moving smoothly.

We also coordinate with your adjuster to keep the claim moving efficiently. This documentation is a standard part of our fire damage restoration services in Maine.

A reputable restoration company should be certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). This ensures adherence to industry best practices in fire damage restoration, deodorization, and structural drying. Octagon Cleaning & Restoration is fully IICRC-certified and has extensive experience in both residential and commercial fire loss restoration.