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Case Study: Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store

water damage to floor

The roof leak continued during rainy conditions, complicating the mitigation process. Octagon implemented repeated extractions and installed a temporary diverter to manage the leakage until permanent repairs could be made.

Effective communication and scheduling were crucial, given the involvement of the pet store, the roofer, and Octagon. The use of text-based clock-ins and detailed documentation facilitated smooth coordination.

The team proactively managed potential hazards and maintained comprehensive photo logs to ensure compliance with client safety standards and insurance requirements.

February 25, 2025

Initial extraction

Initial extraction and drying equipment setup completed on the first evening.

February 25, 2025

February 26, 2025

Continued extraction

Continued extraction and drying processes while awaiting permanent roofing repairs.

February 26, 2025

March 4, 2025

Project invoiced

March 4, 2025

July 3, 2025

Full payment received

July 3, 2025

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Why Choose Octagon Cleaning & Restoration Services?

Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning.