Case Study: Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store
The roof leak continued during rainy conditions, complicating the mitigation process. Octagon implemented repeated extractions and installed a temporary diverter to manage the leakage until permanent repairs could be made.
Effective communication and scheduling were crucial, given the involvement of the pet store, the roofer, and Octagon. The use of text-based clock-ins and detailed documentation facilitated smooth coordination.
The team proactively managed potential hazards and maintained comprehensive photo logs to ensure compliance with client safety standards and insurance requirements.
February 25, 2025
Initial extraction
Initial extraction and drying equipment setup completed on the first evening.
February 26, 2025
Continued extraction
Continued extraction and drying processes while awaiting permanent roofing repairs.
March 4, 2025
Project invoiced
July 3, 2025
Full payment received





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Why Choose Octagon Cleaning & Restoration Services?
Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning.