Octagon Cleaning & Restoration offers certified restoration services to residential and commercial properties in Maine and New Hampshire. Our team of experts is dedicated to helping families and businesses recover from a wide range of disasters affecting their properties. From cleaning up minor messes to full restoration after major catastrophes, we remain committed to delivering exceptional service and unparalleled customer satisfaction in every aspect of our work.Â
As a trusted leader in the industry, we’ve earned a reputation for being a top choice among homeowners, businesses large and small, insurance professionals, and property management firms throughout the region. In large part, this is due to the expertise we bring to each job–expertise acquired through years of specialized training, certification, and accreditation–to ensure the highest quality of service is provided to our customers in their time of need. With a focus on quality, efficiency, and customer satisfaction, here’s why working with certified restoration professionals makes a big difference and what sets us apart.Â
Why Work With Certified Restoration Professionals
If your property is affected by water, mold, or fire and smoke damage, working with certified cleaning and restoration professionals is the best way to ensure a safe and effective recovery after disaster strikes. Having certifications ensure not only the highest quality work and compliance with health and safety regulations, but that restoration professionals will follow set standards, have specialized training to do so, and will employ industry-approved techniques to address damage properly.
Certified experts are credentialed by organizations like the American Council for Accredited Certification (ACAC), and follow established standards, like those set by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). ACAC certification demonstrates expertise in assessing and handling indoor air quality, mold remediation, and environmental hazards, while IICRC certification is a globally recognized credential that signifies a restoration professional’s expertise in cleaning, inspection, and disaster restoration services.
Another important reason to work with certified restoration professionals is that they are generally insurance industry-approved. In fact, many insurance companies prefer or even require policyholders to work with certified professionals for damage restoration claims. For example, IICRC not only sets industry standards that restoration professionals adhere to, but insurance companies recognize IICRC best practices for handling water, mold, fire, and smoke damage because it ensures that restoration work is done the right way. Insurers trust IICRC-certified professionals because they use proper restoration techniques, document damage thoroughly, which helps streamline the claims process and, most importantly, follow established standards.
Following Industry Standards Do Matter
Following industry standards established by organizations like IICRC or agencies like OSHA matters because they ensure that work is performed safely, effectively, and in compliance with industry best practices. While OSHA does not set specific restoration techniques like the IICRC, it enforces safety guidelines crucial in water damage, mold remediation, and fire and smoke restoration. IICRC standards, such as S500 for water damage, S520 for mold remediation, and S700 for fire and smoke restoration, establish proper drying, cleaning, decontamination, and structural restoration guidelines. These standards help prevent secondary issues like mold growth, structural weakening, lingering smoke odors, and air quality hazards from improper restoration.
Following these standards guarantees that restoration work is done safely, effectively, and in compliance with health and safety regulations. Restoration professionals who adhere to industry standards ensure property owners receive high-quality service from trained experts who use the latest techniques and equipment to restore homes or businesses. This is why many insurance companies require or prefer IICRC-certified contractors to validate claims—because it ensures that restoration work meets professional standards, which are covered by policies. Restoration efforts may be incomplete or unsafe without adherence to these standards, leading to long-term problems and additional costs.Â
The Importance of Specialized Training
To receive certification, specialized training is required to ensure proper techniques and industry-approved methods are followed to restore properties safely and effectively. Insufficient handling can lead to further damage, health hazards, and costly repairs without the proper training. Certified professionals receive instruction in moisture detection, structural drying, mold remediation, smoke odor removal, and hazardous material handling and cleanup, training them to thoroughly address each type of damage. They also learn to use advanced equipment, such as HEPA vacuums, air scrubbers, and thermal imaging tools, to ensure complete restoration of properties.Â
Octagon’s Quality Assurance Guarantee
Customers can expect high-quality assurance from Octagon’s IICRC-certified restoration services. We follow industry-leading standards for water, mold, fire, and smoke damage restoration, and our certified technicians are trained in the latest techniques, use advanced equipment, and adhere to strict protocols to ensure thorough and effective property restoration.Â
Our work meets or exceeds established guidelines like S500 for water damage or S520 for mold remediation, reducing risks of secondary damage such as mold growth, structural instability, or lingering contaminants. The insurance companies also recognize us and will work directly with your provider to ensure a smoother claims process. When working with Octagon, customers can trust they will receive safe, efficient, and professional restoration that restores their property to pre-loss condition with expert care and accountability.
For 24/7emergency services, in Maine, call (207) 893-0002; in New Hampshire, call (603) 239-2100, or contact us to learn more about Octagon’s professional restorations services.
