A step-by-step guide for homeowners and businesses in Windham, Portland, Lewiston & beyond
If you’ve just experienced a fire at your home or business in Southern Maine, we know how overwhelming that can be. Whether you’re in Portland, Lewiston, South Portland, or a Lakes Region town like Bridgton or Naples, the damage left behind can be devastating — even if the flames didn’t destroy everything.
At Octagon Cleaning & Restoration’s Windham location, we specialize in helping residents and business owners across Cumberland County, Androscoggin, York, Oxford, and Sagadahoc Counties recover from fires safely and efficiently. Here’s a clear, expert-backed plan for how to move forward after fire damage.
Step 1: Wait for the All-Clear
If firefighters were called to your property, don’t re-enter until they’ve officially cleared it. Even in familiar places like your home, or a retail space, hidden dangers like structural instability, electrical hazards, or hot spots can remain long after the flames are out.
When in doubt, let the professionals make the call — safety always comes first.
Step 2: Contact Your Insurance Company Right Away
Once you’re safe, call your homeowners or commercial insurance provider. Your provider can help you:
- Start the claims process
- Assign a local adjuster
- Determine whether you have Loss of Use coverage (this often pays for hotel stays, clothing, toiletries, and other essentials while your home is uninhabitable)
Step 3: Document the Damage Thoroughly
Take your time and walk through the building (if safe). Whether you’re in a Portland high-rise or a lakeside cottage in Sebago, it’s important to:
- Photograph damaged areas and items
- Make a written inventory of losses
- Keep this documentation organized for your insurance claim and restoration team
Step 4: Bring in a Fire Damage Restoration Team — Fast
Fire damage doesn’t end when the flames are out. In humid New England summers, leftover water from firefighting efforts can quickly turn into mold. Smoke and soot also settle deep into porous materials, staining and corroding surfaces within hours.
That’s why homeowners and business owners in the Windham and Portland area count on Octagon Cleaning & Restoration for immediate, professional help.
What Our Windham-Based Team Can Do for You
From York to Auburn, our local team helps Southern Maine families and businesses recover with:
- Fire damage cleanup and safe debris removal
- Smoke and soot removal using HEPA filtration and odor-neutralizing systems
- Water damage restoration to prevent mold and structural rot
- Insurance coordination — we’ll work directly with your adjuster
- Pack-out and storage for salvageable belongings while repairs are underway
We’re certified by the IICRC and have helped properties recover in neighborhoods from Westbrook to Freeport, and everywhere in between.
Frequently Asked Questions About Fire Restoration in Maine
Q: How soon should I call a restoration company after a fire?
A: Immediately after the fire department gives the all-clear. Early action prevents long-term damage, especially from smoke and moisture.
Q: Will my insurance cover the restoration work?
A: In most cases, yes. Insurance typically covers fire, smoke, and water damage. Our Windham team works directly with insurers across Southern Maine.
Q: Do you serve Portland and Lewiston?
A: Absolutely. Our Windham location services Greater Portland, Lewiston-Auburn, the Lakes Region, and all of Cumberland, Oxford, Androscoggin, Sagadahoc, and York Counties.
Q: Can I clean fire damage myself?
A: While basic surface cleanup is okay, smoke and soot residue are often toxic and can cause further damage if not treated properly. Professional restoration ensures safety and prevents recurring issues.
What Sets Octagon Apart for Fire Restoration in Southern Maine?
- Locally based in Windham — we know the unique challenges of Southern Maine buildings, from coastal humidity to historic construction
- Emergency response available
- Certified and insured restoration specialists
- Trusted by homeowners, landlords, and commercial property managers across the region
Need Help After a Fire? Call Our Windham Office Today
No matter where you are in Cumberland County or beyond, our experienced team is ready to help you recover after fire damage. Whether you’re in Falmouth, York, or Bridgton, we’re just a call away.
Contact Octagon Cleaning & Restoration in Windham at (207) 893-0002
Or reach out to request immediate service.
We’ll help you rebuild, restore, and return to normal — one step at a time.
