Generated by All in One SEO Pro v5.0.1.1, this is an llms-full.txt file, used by LLMs to index the site. # Octagon Cleaning and Restoration Cleaning and Restoration ## Posts ### [Blog](https://octagonrestoration.com/blog/) **Published:** August 13, 2024 **Author:** octagon **Content:** --- ### [Your Home Looks Dry. That Doesn't Mean It Is. Hidden Water Damage in ME and NH Homes](https://octagonrestoration.com/blog/your-home-looks-dry-that-doesnt-mean-it-is-hidden-water-damage-in-me-and-nh-homes/) **Published:** July 23, 2026 **Author:** octagon **Content:** Water damage does not always end when the water disappears. After a leak, burst pipe, or flooded basement, it’s natural to assume the problem is resolved once the water is cleaned up and everything looks dry again. However, appearances can be deceiving. A [burst pipe,](https://octagonrestoration.com/blog/the-best-practices-to-prevent-pipes-from-freezing/) leaking appliance, or flooded basement can leave moisture trapped inside walls, flooring, insulation, and other building materials. That’s why some homeowners do not discover a problem until weeks later, when a musty smell appears, or moisture is found where no one expected it. At Octagon Cleaning & Restoration, we see this situation regularly. The good news is that hidden moisture often leaves clues before it turns into a larger issue. In this guide, we’ll explain what to look for, how hidden water damage develops, and when it makes sense to have your home professionally assessed. ## Does Water Damage Dry On Its Own? The short answer is yes and no. Visible surfaces can dry naturally. If water spills across a floor or splashes onto a wall, evaporation will eventually remove much of the moisture you can see. However, that does not mean the affected area is fully dry. After a water event, moisture rarely stays on the surface. Instead, it begins soaking into the materials that make up your home. Drywall absorbs water easily, wood swells as moisture penetrates its fibers, and insulation can hold moisture for surprisingly long periods without showing obvious signs on the surface. Many homeowners respond by opening windows, running fans, or using household dehumidifiers. While those steps can help dry exposed surfaces, they often cannot reach moisture trapped inside walls, beneath flooring, or within structural materials. ## How to Identify Hidden Water Damage One of the biggest challenges with water damage is that it does not always reveal itself right away. In many cases, the standing water is gone. However, trapped moisture often leaves behind subtle clues. For example, doors and windows may suddenly become difficult to open or close because nearby wood has absorbed moisture and expanded. Drywall may also feel softer than usual or develop a slightly spongy texture. A floor that feels raised or uneven may be reacting to moisture below the surface. In basements and concrete areas, you may notice a [white, chalky residue known as efflorescence](https://octagonrestoration.com/blog/what-the-may-june-transition-means-for-water-and-mold-damage-in-me-nh/). Also, if a room smells musty despite looking clean and dry, there’s a good chance moisture is lingering where you cannot see it. However, some moisture problems cannot be found through observation. That’s why professionals use specialized tools such as moisture meters and thermal imaging cameras. Moisture meters help measure moisture levels within building materials, while thermal imaging can identify temperature differences that often point to hidden moisture. These tools frequently uncover problems that are completely invisible during a visual inspection. [Robert shared a perfect example of this during Episode 2 of the podcast](https://www.youtube.com/watch?v=_PL2gPFzwvY). Despite being a certified indoor environmental consultant, he discovered hidden mold growth in his own climate-controlled, finished basement. There were no obvious warning signs, no visible water damage, and nothing that suggested a problem was developing. Yet testing revealed nearly 9,000 mold spores per cubic meter. And if it can happen in the home of someone who works in the industry every day, it can happen to anyone. ## How Long Can Drywall Be Wet Before Mold? Under the right conditions, mold can begin establishing itself within 24 to 48 hours. Drywall is especially vulnerable because of its paper-facing. Since mold feeds readily on organic materials, damp drywall often becomes one of the first places where growth develops. This is exactly why the drying window matters so much. Professional structural drying is not simply about removing visible water. The goal is to return moisture levels inside building materials to normal. That’s why restoration professionals typically aim to complete structural drying within three to four days whenever possible. That timeline exists for a reason because the longer moisture remains trapped inside, the greater the risk of mold growth and additional structural damage. For homeowners interested in learning more, Robert discusses this process in greater detail during Episode 2 of the podcast, including why hidden moisture can become a problem even when everything appears dry on the surface. ### How Long Does Water Damage Take to Show? Some forms of water damage appear almost immediately. Water stains, wet carpet, and warped flooring can often be spotted shortly after the event occurs. However, the more serious issues frequently develop on a delay. For example, drywall may become soft weeks later. A musty smell may develop long after the cleanup is finished. In some cases, mold remains hidden behind walls, baseboards, or flooring for months before anyone realizes it’s there. This delayed timeline is exactly what gives homeowners a false sense of confidence. The surface timeline and the structural timeline are often very different. That’s why waiting for symptoms to appear is not always the safest approach. In many cases, identifying moisture early is far easier and less expensive than dealing with the consequences later. ## What Professional Moisture Assessment Actually Looks Like Many homeowners understand the risk of hidden moisture but are not always sure what a professional inspection actually involves. The good news is that the process is usually much simpler than people expect. It begins with a technician assessing the affected area and gathering information about the water event. Rather than focusing only on visible damage, the inspection follows the path water likely traveled through the structure. This is important because water rarely stays where it first appears. To identify these hidden areas, [technicians use moisture meters to test walls](https://octagonrestoration.com/blog/do-i-have-mold-the-question-maine-and-nh-homeowners-are-afraid-to-ask/), floors, ceilings, and other building materials. Thermal imaging cameras are often used as well to identify temperature differences that may indicate trapped moisture behind surfaces. Throughout the inspection, findings are documented and explained clearly so homeowners understand exactly what was found. From there, the next steps depend on the results. If elevated moisture levels are detected, a drying plan can be put in place before additional damage occurs. If no concerns are found, homeowners receive confirmation that the affected area has dried properly and can move forward with confidence. And at Octagon Cleaning & Restoration, our goal is to provide accurate information, not unnecessary services. Sometimes hidden moisture is present, and sometimes it is not. Either way, homeowners deserve a clear and honest answer. A great example of this comes from a review left by homeowner Nick. After handling cleanup himself, he wanted reassurance that mold had not developed behind the scenes. Matt performed a thorough inspection and confirmed there was no mold present. As Nick shared in his review: *“Matt was very honest and thorough with his inspection and was able to verify the absence of mold after a self-cleanup. Don’t second-guess your family’s health and safety after a water damage incident; trust the professionals.”* ## Not Sure If Your Home Dried Out Completely? Here’s the Next Step. ### The Sooner You Know, the Easier It Is to Fix If you are unsure whether your home dried out completely after a water event, there’s no reason to panic, but a good reason to find out. Most homeowners who contact Octagon after a leak end up in one of two situations. Either they receive confirmation that everything dried properly, or they discover a hidden issue early enough that it’s still manageable. Both outcomes are far better than waiting. Because the period between a water event and the appearance of visible symptoms is often when a professional assessment provides the most value. It’s also important to remember that hidden moisture is not a reflection of how carefully you handled the cleanup. Many homeowners do everything right. Yet moisture can still remain inside materials that household equipment simply cannot reach. That’s not because anyone made a mistake. It’s simply how water behaves once it moves into a home’s structure. For that reason, when there’s any uncertainty, getting answers sooner is usually the safest and most cost-effective path forward. ### Get a Free Inspection From Octagon If you have experienced a water event recently, or even several months ago, and something still feels slightly off, it may be worth having the area checked by a professional. At Octagon Cleaning & Restoration, we offer free inspections throughout Maine and New Hampshire. There is no pressure, no obligation, and no guesswork, just a clear, honest assessment of your home’s condition. Call Today: - **Maine:** [207-893-0002](http://tel207-893-0002) - **New Hampshire:** [603-239-2100](http://tel603-239-2100) **Categories:** Water Damage --- ### [Leaving for the Summer? What Maine and New Hampshire Homeowners Should Do Before They Go](https://octagonrestoration.com/blog/leaving-for-the-summer-what-maine-and-new-hampshire-homeowners-should-do-before-they-go/) **Published:** July 12, 2026 **Author:** octagon **Content:** You have locked the door, loaded the car, and you are finally heading out for summer. The packing is done, the travel plans are set, and the list of people to call has been checked off. At that point, most homeowners are focused on where they are going, not on what they are leaving behind. However, while you are away enjoying vacation, your home continues to face the everyday conditions of summer. Heat builds throughout the day, and humidity levels can gradually rise indoors, especially when a home remains closed up for weeks. Because no one is there to notice unusual odors, damp spots, or small maintenance issues, minor problems can quietly develop into much larger ones. The good news is that many of these problems are preventable with a little preparation before you leave. In this guide, we’ll walk through the key things Maine and New Hampshire homeowners should check before heading out for the summer. ## Why Summer Is Actually a High-Risk Season for Unoccupied Homes in Maine and New Hampshire ### The Season Most Homeowners Don’t Worry About (But Should) When homeowners think about property damage risks, they usually think of winter. Because of this, summer often feels like the safer season. However, in reality, an empty home can face a different set of risks during the warmer months. For example, when a house sits vacant throughout June, July, or August, indoor humidity levels can gradually rise. If the air conditioning is not running consistently and windows remain closed, moisture has fewer opportunities to escape. As a result, excess humidity can build up unnoticed. ### What Makes New England Summers Particularly Hard on Empty Homes Warm temperatures and humid air in Maine and New Hampshire can introduce excess moisture into a property. Over time, that moisture can work its way into walls, crawl spaces, basements, and even areas beneath flooring. Unfortunately, that is often enough for mold to grow because mold does not require a major flood or obvious water damage. Instead, it needs just three things: moisture, warmth, and time. And an unoccupied summer home can easily provide all three conditions. ## What Humidity Should You Keep Your House at in the Summer? ### The Number You Need to Know Indoor relative humidity should remain between 30% and 50% year-round. During the summer months, however, maintaining a level between 45% and 50% is a practical target for most homes. This matters because once indoor humidity rises above 60%, conditions become much more favorable for mold growth and dust mites. Furthermore, the higher the humidity climbs, the faster these problems can develop. ### What Happens When No One Is Home to Manage It Indoor conditions can change surprisingly quickly. For example, if the air conditioning is turned off completely, indoor humidity levels can rise well above 60% within just a few days of warm, humid weather. Fortunately, monitoring humidity does not require expensive equipment. A basic digital hygrometer, available at most hardware stores for under $20, can provide an accurate reading of indoor humidity levels. So before leaving, it is a good idea to check that your home falls within the recommended humidity range. Then, when you return, another quick reading can help confirm that humidity levels remained under control while you were away. ### Can Mold Grow at 50% Humidity? ### The Honest Answer At exactly 50% relative humidity, mold growth is unlikely, but it is not entirely impossible. The risk begins to increase noticeably once humidity rises above 55%. And when indoor humidity reaches 60% or higher, conditions become much more favorable for mold growth. More importantly, humidity levels inside an unoccupied home rarely remain at a consistent 50%. Without air conditioning running properly or another humidity control in place, moisture levels can rise surprisingly quickly. ### Why Hidden Mold Is the Bigger Concern One of the biggest challenges with mold is that it often grows in places homeowners cannot see. [During an Octagon Cleaning & Restoration podcast episode, ](https://www.youtube.com/watch?v=_PL2gPFzwvY)Robert York shared an experience where mold was actively growing beneath his basement floor despite there being no flood, standing water, or obvious warning signs. This highlights an important reality: mold problems do not always make themselves known. Because of that, the goal is not simply to leave your home at 50% humidity, but to prevent humidity levels from rising while the property sits unoccupied. ## Does Opening a Window Actually Reduce Humidity? ### When It Helps and When It Makes Things Worse Many homeowners may assume that opening a window is an easy way to reduce indoor humidity. However, that only works when the outdoor air is actually drier than the air inside the home. But during summers in Maine and New Hampshire, outdoor humidity is often high, especially in July and August. As a result, opening windows can sometimes increase indoor moisture rather than reduce it. But there are times when opening windows can be beneficial. For example, early mornings often bring cooler temperatures and drier air. On the other hand, opening windows can make conditions worse during a heat wave, after rainfall, or on humid summer afternoons when the outdoor air is already carrying significant moisture. ### What Actually Works for an Empty Home This leads to an important takeaway: leaving windows cracked open is not a reliable humidity-control solution. It may seem like a simple way to improve airflow, but it can just as easily introduce more moisture into the home. Instead, the most effective approach is maintaining active humidity control. In most cases, that means keeping the air conditioning running at an appropriate setting. Another effective option is a standalone dehumidifier equipped with a humidistat. This allows the unit to turn on automatically whenever humidity levels exceed a set threshold, such as 50%. ## How to Decrease Humidity in Your Home Before You Leave for Summer ### Set Your Thermostat — Don’t Turn It Off One of the most common mistakes homeowners make before leaving for vacation is turning the air conditioning off completely to save energy. While this may reduce utility costs in the short term, it can also allow indoor temperatures and humidity levels to rise rapidly. Therefore, keeping the system running at a moderate setting between 78 and 80 degrees Fahrenheit strikes a good balance. This allows the system to continue removing moisture from the air without running constantly. ### Run a Dehumidifier on a Humidistat In addition to running the air conditioning, a dehumidifier can provide more protection. Ideally, the unit should be connected to a humidistat and set to maintain indoor humidity at 50% or below. Also, before leaving, make sure to empty the reservoir. If possible, connect the unit to a drain line. Otherwise, a full collection tank could cause the dehumidifier to shut off halfway through your trip. This step is particularly important for basements. In fact, a dedicated basement dehumidifier is often a worthwhile investment in older homes. ### Check Your Plumbing Before You Walk Out the Door While humidity is a major concern, water damage can also begin with simple plumbing issues. For that reason, it is a good idea to shut off the main water supply before leaving. If that is not practical, consider shutting off individual fixtures that will not be used. At the same time, take a few minutes to inspect vulnerable plumbing connections. Pay particular attention to washing machine hoses and under-sink supply lines. Rubber hoses naturally degrade over time and may become more vulnerable. ### Don’t Overlook the Basement and Attic If your home has a[ sump pump](https://octagonrestoration.com/blog/what-the-may-june-transition-means-for-water-and-mold-damage-in-me-nh/), test it before leaving. One simple method is to pour water into the sump pit and verify that the pump activates properly. Next, move to the attic because [proper ventilation](https://octagonrestoration.com/blog/opening-your-camp-for-the-season-what-winter-may-have-left-behind/) plays an important role in controlling heat and moisture buildup throughout the summer. If soffit vents or ridge vents are blocked, hot and humid air can become trapped inside the attic. ### A Quick Exterior Check Finally, spend a few minutes walking around the outside of the home. Start by checking gutters and downspouts. If they are clogged with leaves or debris, rainwater may overflow and collect near the foundation instead of draining away from the house. When a home is occupied, these problems are often noticed quickly. However, when nobody is there, water intrusion can continue for days or weeks before it is discovered. Also when you are outside, take a close look at the grading around the property as well. Watch for low spots where water could collect and flow back toward the foundation during heavy summer rain. ## What Can Happen If You Skip These Steps ### Mold Doesn’t Wait for You to Come Back In the right conditions, [mold can begin establishing itself within 24 to 48 hours](https://octagonrestoration.com/blog/do-i-have-mold-the-question-maine-and-nh-homeowners-are-afraid-to-ask/). As a result, a week of elevated indoor humidity can be more than enough time for growth to start. Even more concerning is that mold often develops out of sight. This is something Robert York discussed during an Octagon Cleaning & Restoration podcast episode. In his case, mold was actively growing beneath a basement floor despite there being no flood, no standing water, and no obvious warning signs. The conditions developed gradually and remained hidden until the issue was discovered. ### A Small Problem Becomes a Big Repair In the end, what may start as a minor issue often seems harmless at first. However, when no one is home to notice it, that same leak can continue unnoticed for days or even weeks. This concern becomes even more important for homeowners in Maine and New Hampshire, where many properties contain older building materials. In these homes, older wood framing, original insulation, and aging plumbing systems are often less resistant to prolonged exposure to moisture, making damage more likely to spread. Because of this, the longer a problem goes unchecked, the greater the risk of significant structural damage. ### The Cost of Doing Nothing Many homeowners hesitate to invest in preventive measures, but the cost comparison is usually straightforward. For instance, a dehumidifier costs only a fraction of what mold remediation typically requires. Similarly, keeping an air conditioner running at a moderate thermostat setting is far less expensive than replacing water-damaged flooring, drywall, or insulation. The same logic applies to basic inspections, maintenance checks, and small repairs. These steps may feel like an added effort upfront, but they are relatively minor in both time and cost. ## Come Home to the House You Left ### Peace of Mind Before You Go and After You Return This checklist may seem like one more thing to do before vacation. However, a few preventative steps today can make the difference between returning to a normal home and returning to a stressful situation that requires immediate attention. After all, the goal is not just preventing damage. It is also giving yourself peace of mind while you are away. And even with proper preparation, it is still a good idea to pay attention when you return home. If you notice a musty odor, a stain that was not there before, dampness in the basement, or anything else that seems unusual, it is worth investigating sooner. ### Get a Free Inspection From Octagon If you would like additional peace of mind before leaving or after returning, Octagon Cleaning & Restoration offers free inspections throughout Maine and New Hampshire. And if anything feels off, even if you’re not sure whether it’s a real issue, it’s always better to have it checked early rather than wait for conditions to worsen. For a free inspection, contact Octagon Cleaning & Restoration: - **Maine:** [207-893-0002](http://tel2078930002) - **New Hampshire:** [603-239-2100](http://tel6032392100) **Categories:** Summer Mold & Fire Preparedness --- ### [Spring Mold Remediation Case Study: A New Home, a Hidden Problem, and the Team That Made It Right](https://octagonrestoration.com/blog/spring-attic-mold-remediation-case-study-maine/) **Published:** July 6, 2026 **Author:** octagon **Content:** ## The Story: Attic Mold Surprise Moving into a new home is supposed to feel like a fresh start. For Marissa, it quickly turned into something much harder. Her first months in her new place were consumed by what she described as a “very long, extensive, complicated hot mess of an attic project” and then came the surprise: mold discovered in a closet, on top of everything else. When Octagon came in to assess the situation, they found that the attic work — insulation removal and mold remediation — was better suited for spring conditions. Removing insulation in the dead of winter isn’t just harder; it’s less effective. Rather than push forward and deliver a subpar result, the team recommended waiting until temperatures warmed up. That recommendation, slow down, do it right, is a small but telling example of how Octagon operates. The goal was never to get the job on the schedule. It was to get Marissa a home she could feel good about. ## What We Did Once spring arrived, Logan and Selena led the project from start to finish. The scope covered everything the attic and closet needed: - [Mold remediation](https://octagonrestoration.com/services/mold-removal/): Treating affected surfaces in both the closet and attic - Thorough cleaning: Clearing the space before any new material went in - Proper ventilation installation: Addressing the root conditions that allowed mold to develop - Full insulation replacement: Removing compromised material and restoring the attic properly Throughout the process, Logan and Selena brought the same qualities Octagon customers consistently describe: professionalism, attention to detail, and the kind of steady presence that makes a stressful project feel manageable. ## The Mold Remediation Results Marissa came into this project already worn down. The last thing she needed was a contractor who treated her home like a line item. What she got instead was a team that took the situation seriously, communicated clearly, and delivered work she could see and feel the difference in. The mold was gone. The attic was clean, properly ventilated, and freshly insulated. And the closet, the surprise that had added stress onto an already stressful situation, was handled with the same care as the larger project. The recommendation to wait for spring meant the work was done once, done right, and done in conditions that gave it the best chance of lasting. ## In Her Own Words “Logan and Selena have been amazing during my very long, extensive, complicated hot mess of an attic project & they were also super helpful at remediating some surprise mold in a closet. The last couple months since moving into my new place have been traumatic, but their professionalism & attention to detail has made this huge mold situation a lot more bearable. From removing the mold, cleaning, installing proper ventilation & redoing insulation, they have been awesome.” – Marissa Lee (Google Review, 5 Stars) ## Dealing with something similar? If you’ve discovered mold, have aging attic insulation, or suspect a ventilation problem in your home, spring is the right time to address it. Octagon offers free inspections across Maine and New Hampshire — no pressure, just honest answers. Maine: [207-893-0002](tel:12078930002) New Hampshire: 603-239-2100 **Categories:** Mold Removal --- ### [Cleaning is About the Property. Restoration is About the People.](https://octagonrestoration.com/blog/cleaning-is-about-the-property-restoration-is-about-the-people/) **Published:** May 26, 2026 **Author:** octagon **Content:** A home can be cleaned in days, but helping a family truly recover often takes much longer. After water, fire, or mold damage, the visible mess is only part of the problem. Behind the damaged walls, soaked flooring, and lingering odors, there is often stress, disruption, and uncertainty affecting the people who live there. That is why cleaning and restoration are not the same thing. Cleaning focuses on the condition of the property itself, while restoration focuses on helping homeowners regain comfort, safety, and peace of mind after a difficult situation. In this guide, we will explain the difference between cleaning, restoration, and rebuilding while exploring why true recovery is ultimately about helping people move forward with confidence again. ## We Clean: Chaos Control ### Hidden contamination vs visible mess After a fire, flood, or major water leak, the visible mess is usually what people notice first. However, even when surfaces appear dry, moisture can still remain. Because of that, a property may continue absorbing damage long after the standing water disappears. In addition, [smoke contamination](https://octagonrestoration.com/services/fire-smoke-damage/) behaves differently than many homeowners expect. Instead of staying in one area, smoke particles can travel through vents and spread into spaces. As a result, odors and residue can linger throughout the property if they are not handled properly. Moreover, mold spores can begin spreading quietly in damp areas. Since [mold often develops in hidden spaces](https://octagonrestoration.com/services/mold-removal/), the damage can grow quickly without obvious warning signs. ### Why professional cleaning matters Because contamination often spreads beyond what is visible, professional cleaning plays an important role in restoring a safe environment. That’s why at Octagon Cleaning & Restoration, we use HEPA filtration systems to capture tiny airborne particles. At the same time, we use containment barriers to isolate affected areas during cleanup. Without proper containment, particles can easily spread into clean sections of the property. To avoid harmful particles from spreading, we carefully remove damaged materials. In addition, we use professional drying equipment because moisture can remain trapped deep within materials even after surfaces appear dry. ### The first 24–48 hours matter In many situations, mold growth can begin within the first 24 to 48 hours when moisture is left untreated. Because of that, delaying cleanup often allows small problems to become much larger and more expensive repairs later. Fast action also helps reduce secondary damage. For example, lingering moisture can weaken drywall, damage flooring, warp wood, and create persistent odors. ### Cleaning is also an emotional relief For many homeowners, walking into a damaged home feels overwhelming and emotionally exhausting. Because of that, restoration cleaning is not only about removing physical damage from the property. It is also about helping people regain a sense of stability during a difficult time. ## We Restore: The Technical Expertise ### Restoration is more than drying things out Many people assume restoration simply means removing water and drying visible surfaces. However, the goal is not only to make a property look dry again, but also to identify and correct the hidden issues that can continue causing damage over time. For that reason, we use moisture mapping to track where water has traveled throughout the property. At the same time, structural drying is a critical part of the process. Specialized drying equipment helps remove trapped moisture from materials before weakening or mold growth begins. Air quality also becomes an important concern during restoration work. Because of that, we use HEPA air scrubbers and filtration systems to help remove harmful airborne particles during cleanup and drying. In addition, hidden damage detection also plays a major role in professional restoration. Tools like thermal imaging cameras and moisture meters help us locate moisture that cannot be seen with the naked eye. ### Returning home to safe living conditions The purpose of restoration is to return the home to a safe and stable living condition for the people inside it. Because of that, professionals often work toward creating a Condition 1 environment, meaning a clean, dry, and healthy indoor space free from excessive moisture or contamination. That is why proper filtration, drying, and cleaning procedures are essential for improving indoor air quality and restoring a healthier living space. ### Why shortcuts create bigger problems later While it is understandable to want the situation resolved as quickly as possible, rushing the restoration process can often create bigger problems later on. For example, painting over mold may temporarily hide stains or discoloration, but it does not remove the underlying contamination. Similarly, a room may feel dry to the touch while moisture still remains trapped inside the walls or flooring. At the same time, DIY remediation mistakes can make contamination worse when proper containment procedures are not used. Disturbing mold or damaged materials without the right equipment may spread particles into other areas of the home instead of eliminating the problem safely. ## We Rebuild: Helping Homeowners Move Forward ### Rebuilding more than structures For us, rebuilding goes beyond appearance alone because we know homeowners need more than repaired walls and floors after major property damage. In many cases, parts of the home may become unusable for a period of time, repairs can take longer than expected, and the uncertainty surrounding the process can add even more stress to an already difficult situation. Because of that, we place just as much importance on communication as we do on the physical work itself. We understand how overwhelming the recovery process can feel, which is why homeowners are kept informed throughout every stage of the rebuild, so they always feel supported. ### Lessons homeowners learn after damage Once the immediate damage is under control, homeowners usually begin to understand the situation more clearly and start thinking about what can be improved to avoid similar problems in the future. At this stage, the focus naturally shifts from repair to prevention. For example, after water intrusion or flooding, improving drainage around the property helps reduce the chances of water collecting near the foundation during heavy rain. And in spaces where moisture tends to build up, ventilation becomes an important consideration. Better airflow helps control indoor humidity levels, which directly reduces the risk of mold returning. Many homeowners also look into backup systems, such as sump pumps, after experiencing basement flooding. Since storms and power outages often occur together, having backup protection helps reduce the impact of future water-related incidents. Over time, this guidance helps homeowners make more informed decisions and reduces the likelihood of facing the same issues again. ### Building smarter after damage [Rebuilding ](https://octagonrestoration.com/services/reconstruction/)also gives us the opportunity to help homeowners make smarter, more durable choices than before. For instance, moisture-resistant materials can be used in areas that are more exposed to water or humidity. These materials help reduce the chance of future damage in conditions where standard options may not perform as well. Along with that, improved insulation can increase comfort while also helping control moisture levels inside the home. When paired with proper ventilation, it creates a healthier indoor environment that supports long-term stability. ## Whether Your Property Needs Cleaning, Restoration, or Full Recovery Support, Octagon is Here to Help. Whether you are dealing with sudden water damage, fire damage, mold issues, or the need for full property rebuilding, having the right team involved can make the entire recovery process far less overwhelming. Because we know damage rarely happens at a convenient time, Octagon Cleaning & Restoration is here to support homeowners through every stage of recovery with clear communication, careful workmanship, and a focus on long-term results. Call now for a free inspection: - Maine: [207-893-0002 ](tel:12078930002) - New Hampshire:[ 603-239-2100](tel:16032392100) - **Categories:** Octagon Cleaning and Restoration --- ### [Dry Ground, Fast Water: How NH's Drought Sets the Stage for Summer Flooding in Your Home](https://octagonrestoration.com/blog/how-nh-drought-sets-the-stage-for-summer-flooding-in-home/) **Published:** May 19, 2026 **Author:** octagon **Content:** It may seem strange, but some of New Hampshire’s biggest summer flooding problems can actually begin during a drought. After long periods of dry weather, the ground becomes hard, which means heavy rain can no longer soak into the soil properly. Instead, water moves quickly across the surface. This can increase the risk of basement flooding, foundation leaks, and sudden water intrusion during summer storms. The problem becomes even more challenging across New Hampshire’s rocky terrain, mountain runoff areas, and older homes with aging drainage systems. Therefore, in this guide, we explain why drought conditions can increase flood risks, what homeowners should check before peak storm season arrives, and how early action can help protect your homes from costly water damage. ## Why Drought Conditions Can Increase Flood Risk in New Hampshire After long periods without rain, the ground becomes hard, compacted, and less able to absorb water efficiently. So instead of soaking into the soil naturally, rainwater quickly moves across the surface. And[ New Hampshire experienced significantly drier-than-normal conditions during the summer of 2025, with rainfall totals several inches below average statewide. ](https://www.nhpr.org/nh-news/2026-01-20/nh-new-hampshire-weather-drought-climate-change-warm) This problem becomes even more noticeable because the rocky terrain already limits natural drainage in many areas. Shallow soil layers and large amounts of exposed rock make it harder for water to absorb into the ground. Lake-region properties can also face added risk during these weather swings. Heavy rainfall near lakes and surrounding hillsides can often create sudden pooling, shoreline overflow, and groundwater intrusion. At the same time, rural homes are especially vulnerable in these situations. Because many older properties still rely on aging foundations, outdated drainage, or limited waterproofing protections. ## How to Prepare for June and July’s Prime Severe Storm Season ### Basement Flooding Preparations Start by checking for foundation cracks, damp spots, musty odors, or signs of previous water intrusion. Even small issues can become larger problems once heavy rain arrives. Also, make sure gutters and downspouts are directing water away from the foundation properly. ### Roof & Attic Water Intrusion Prevention [Strong winds, heavy rain, and rapid weather](https://octagonrestoration.com/services/natural-disaster-relief/) changes can expose weak areas around shingles and roof edges. Therefore, inspect the roof for missing shingles or visible signs of wear. At the same time, check attic spaces for moisture stains, damp insulation, or musty smells. ### Storms + Power Outages Preparation Stay prepared for flooding risks and power outages before severe weather arrives. Keep flashlights, backup batteries, bottled water, and phone chargers in an easy-to-access location during storm season. And move valuable items, electronics, and storage boxes off the basement floors whenever major storms are forecasted. ### Octagon’s Emergency Response Even with careful preparation, severe storms can still create unexpected damage. When that happens, quick action becomes extremely important. That is why at Octagon Cleaning & Restoration, [we provide fast emergency response services ](https://octagonrestoration.com/contact/)for New Hampshire homeowners dealing with storm-related water damage. Our team focuses on rapid dispatch so we can begin mitigation work as quickly as possible. In addition, we use advanced moisture detection tools to identify hidden water inside walls, flooring, and structural materials that may not be immediately visible. From there, professional drying systems are used to remove moisture efficiently and help prevent mold growth or secondary damage. And for many homeowners, the insurance process can also feel overwhelming. Because of this, we assist with insurance coordination to help simplify documentation, communication, and the overall restoration process. ## Why Older New Hampshire Homes Are More Vulnerable Older New Hampshire homes are often more vulnerable to water damage because small cracks can allow water to seep inside over time. On top of that, older drainage systems can struggle during heavy downpours. In some cases, previous repairs may also hide underlying issues, where past water damage was patched without fully fixing the source. And lastly, crawl spaces and unfinished basements are especially at risk since they are checked less. Because of this, moisture problems can develop quietly, and the bigger concern is how quickly mold can form, often within 24 to 48 hours after water exposure. As a result, damage is not always visible right away and may only show up later through musty odors, higher humidity, or ceiling stains. That is why early inspection matters. At Octagon Cleaning & Restoration, we help homeowners [identify hidden moisture early ](https://octagonrestoration.com/services/water-damage/)and use professional drying systems to prevent long-term structural damage and mold growth before small issues turn into major restoration work. ## Opening Your Vacation or Lake Home This Summer? Here’s What to Check ### Basement & Crawl Space Start by checking basements and crawl spaces first, and look closely for standing water, damp corners, musty odors, or any visible moisture along foundation walls. Next, make sure to test your sump pump before summer storms arrive, since it may have been inactive for months. At the same time, inspect foundation walls for cracks or small gaps where water could enter during heavy rain. ### Attic & Roof Check for missing shingles, damaged flashing, or roof vents where wind-driven rain could enter during storms. Then, head into the attic and look for water stains on wood, damp insulation, or any signs of past leaks. ### Plumbing & Appliances Over time, hoses and connections can dry out or weaken. Therefore, start by checking sinks, toilets, water lines, washing machine hoses, and water heaters for any signs of moisture, rust, or dripping. ### Exterior Drainage Finally, check the outside of the home. When drought conditions harden the soil, rain tends to run off quickly instead of soaking in. Begin by clearing gutters and downspouts so water can flow freely away from the home. Then, check that the ground around the foundation slopes outward to help prevent water from collecting near the basement walls. ## Customer Stories > “I had a flood in March and they did some work for me. They are amazing. Professional friendly and they eased my stress, which flooding is a very stressful situation. I had to call them back for another situation in my kitchen. They just left. I'm not disappointed. I love this company. They make stressful situations feel so much better. They're honest and super helpful. I would highly definitely recommend for any restoration services.” > > K.G. (Google Review) > “We experienced some serious flooding in our basement this past Spring at our lake house. It was an extraordinary water table rising event. In 48 years of living in this home we never had such an experience. We didn't realize the extent of the damage until our early in June 2024 visit. The mold already was overtaking our basement. That was our greatest concern for health issues and needing assurance that our home would still be in live-able condition. Matt from Octagon, who helped us understand Octagon's full range of services, was attentive and efficient. We knew we were in good hands from the start. The process took longer than Octagon had originally estimated for the entirety of the process, however, their team did not consider their work completed until our basement was back to a dry, clean and live-able condition. We are very impressed by their professionalism and the positive results.” > > L.Y (Google Review) ## How Octagon Helps NH Homeowners During Storm Season Because storm season can bring sudden flooding, power outages, and hidden water damage, we offer free inspections so homeowners can better understand the condition of their property. In addition, when storms hit, emergency response becomes one of our most important services. We know water damage can escalate quickly, so we provide fast dispatch whenever possible, including nights and weekends. And once on-site, we focus on full water damage restoration, which includes removing standing water, thoroughly drying affected areas, and stabilizing the property to prevent further damage. At the same time, if moisture has spread deeper into walls or flooring, we also carry out mold remediation to address both health and structural risks before they worsen. Another key part of our support is insurance coordination. Since claims can feel overwhelming during a stressful time, we help guide homeowners through documentation and communication. And to manage the whole process, we bring experienced local crews who understand the specific challenges across New Hampshire and Maine. This local knowledge helps us provide more accurate assessments and practical solutions. ## We are Here for Both Full-Time and Seasonal Homeowners in NH Whether you live in your home year-round or only return during the warmer months, storm-related water damage can still happen unexpectedly. Because of this, it is important to know that support is available whenever you need it. So, if you are preparing for summer storms or dealing with the aftermath of flooding, Octagon Cleaning & Restoration is here to help you protect your home and restore it with care, clarity, and fast response. Call now for a free inspection: - **Maine**: [207-893-0002 ](tel:12078930002) - **New Hampshire**: [603-239-2100](tel:16032392100) **Categories:** Water Damage --- ### [Your Basement Doesn't Know It's Summer: Why Humidity and Mold Target Maine's Oldest Homes This Time of Year](https://octagonrestoration.com/blog/why-humidity-mold-target-maine-homes-in-summer/) **Published:** May 14, 2026 **Author:** octagon **Content:** Every year in Maine, as winter fades into late spring, basements that felt fine all winter start showing the first signs of a moisture problem. One week, everything feels dry and stable, and the next, there’s a faint musty smell, a bit of condensation on cold pipes, or a damp-air feeling you cannot quite ignore. The truth is, this is not random. It is a predictable seasonal shift. When your heating system shuts off in the spring, it stops passively drying your basement air. At the same time, outdoor humidity rises, and that’s where moisture problems quietly begin. And in places like Maine, where many homes were built decades ago, those changes can show up quickly. That’s why it’s important to understand what’s actually happening in your basement, and what you can do early on before it turns into a much bigger problem. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## What’s Actually Happening in Your Basement Right Now ### The Humidity Switch (Why Late Spring Is Different) During winter, your heating system is not just keeping your home warm; it’s also drying out the air. As heat runs through your home, it naturally lowers indoor humidity levels. However, once late April or May arrives, that system shuts off. And without that passive drying effect, moisture begins to stay indoors. At the same time, outdoor conditions shift in the opposite direction, temperatures rise, and humidity levels increase. In Maine, summer humidity regularly reaches 60–80%, which means the air coming into your home is carrying significantly more moisture. And in many Maine homes, especially older ones, basement walls and floors stay cool because they are in direct contact with the earth. According to the Maine Indoor Air Quality Council, the earth temperature remains cool all year long. Summer heat and humidity levels will cause condensation to form on any uninsulated basement surface that is in contact with the cold earth. So when that warm, humid air enters your basement and hits those cooler surfaces, condensation forms. As a result, moisture starts building up on walls and floors. And unfortunately, under the right conditions, [mold can begin growing ](https://octagonrestoration.com/services/mold-removal/)within just 24 to 48 hours. What’s more concerning is that this problem is getting worse over time. ### Why Older Maine Homes Are Especially Vulnerable Older properties in places like Brewer and Fairfield tend to feel this shift the most. In Brewer, Maine, just over 30% of homes were constructed before 1940, while in Fairfield, Maine, that number climbs to more than half. These homes were built in a very different era of construction, long before modern insulation and moisture control systems. Back then, basements were not meant to be comfortable living spaces. Instead, they were used for storage, root cellars, or utility access. For example, these homes often have stone, brick, or rubble foundations. These materials naturally allow moisture to pass through over time. In addition, insulation below ground level was either minimal or completely absent, which means basement surfaces stay cold year-round. At the same time, most of these basements lack proper vapor barriers, the protective layers that prevent ground moisture from entering the home. And after 80 or more years, original drainage systems around the foundation may no longer work effectively, if they exist at all. As a result, moisture has multiple entry points and very few barriers stopping it. Moreover, location also matters. Both Brewer and Fairfield are situated in river valleys, the Penobscot and Kennebec, respectively. Because of this, they tend to have higher water tables. During snowmelt season and periods of heavy rain, groundwater pressure increases, pushing moisture up against basement walls. When you combine all these factors, it becomes clear why these homes struggle during late spring and summer. ## The 5 Things You Can Do This Week **Start with a hygrometer:** First, pick up a small humidity gauge (called a hygrometer). You can find one at almost any hardware store, and it’s usually inexpensive. Place it in your basement. If the reading goes above 60% relative humidity, that’s your early warning sign. **Run a dehumidifier, and keep it running:** Once the heating season ends, your basement needs active dehumidification. Place a dehumidifier, and set it to keep humidity at 50% or lower, and try to run it consistently. If possible, connect it to a drain so you don’t have to keep emptying the tank. **Take a few minutes to look for condensation:** Walk around your basement and pay attention to the usual trouble spots. Check cold water pipes, foundation walls (especially the parts below ground level), window frames, and any metal surfaces. If you notice water droplets or even a slight dampness, that means moisture is building up. **Open up and inspect stored areas:** Move boxes a few inches away from the walls. Look behind shelves, and check under rugs or mats if you have any on the floor. Mold tends to grow in hidden, low-airflow spaces. **Use your nose:** A musty, earthy smell that was not there in February is a warning sign, even if you can not see anything wrong yet. Mold produces that odor before it’s visible, so if something smells off, inspect it. ## When to Call a Professional (and What to Expect) ### The Signals That Mean It’s Time At a certain point, you may start to notice a few issues that need a closer look. For example, if you have been running a dehumidifier consistently but your basement still smells musty, that’s something worth paying attention to. Visible discoloration is another signal. If you are noticing dark spots, staining, or patchy growth on walls, floors, or even stored items, it’s likely active mold. Health is also a major concern. If you or anyone in your home experiences symptoms like headaches, congestion, fatigue, or even brain fog, and those symptoms improve when you leave the house, that can be an important clue. You’ll also want to watch for condensation that does not go away. If surfaces are still damp even with active dehumidification, it usually means moisture is coming from the foundation or the surrounding ground. And finally, think back to any past water issues. Even something that seemed minor at the time, like a small leak or a bit of seepage, can come back later if moisture remains trapped behind walls. ### What a Free Inspection Actually Looks Like With Octagon Cleaning & Restoration, a free inspection is exactly what it sounds like. A project manager comes out to your home, takes a look at what’s going on, and gives you a straightforward, honest assessment. There’s no charge for the visit, and there’s no obligation to move forward with anything. From there, they’ll visually inspect the areas you are concerned about and use moisture meters to check what’s happening beneath the surface. This helps identify whether the issue is active or something that is already under control. And importantly, not every visit turns into a project. Sometimes, the answer really is: you are all set. If everything looks normal, they’ll tell you that. However, if there are signs of concern, they’ll walk you through the next step. [As Robert explains in Octagon’s podcast](https://octagonrestoration.com/blog/real-talk-about-restoration-the-octagon-podcast-reveals-behind-the-scene-stories/), they make a clear distinction between a general inspection and a full mold assessment, and when health concerns or air quality questions come into play, they prefer to rely on independent testing rather than guess. ## Customer Reviews At the end of the day, what really matters is how a company shows up when people need help the most. And when you look at real experiences from homeowners, a few patterns start to stand out: clear communication, honest guidance, and work that actually solves the problem long-term. One homeowner shared their experience after dealing with mold in an older property: > “I had a great experience working with Octagon for mold remediation in an older island house and would highly recommend them. Their office was professional and easy to communicate with. They came out and did a thorough assessment, explained everything in detail, and gave me a fair quote. Octagon goes beyond just removing mold; they will actually make corrections to basic infrastructure… to actually prevent mold buildup. The guys who did the work were extremely professional, communicative, and efficient.” > > Madeleine Pryor > “Robin, Matt and crew were amazing. We found mold in our basement and they came right out and inspected it. They came up with a plan to take care of the issue. They kept us informed what was going on and what they were doing throughout the process and the next steps. We would definitely use them again!!” > > Nickels Properties That consistency, showing up quickly, explaining what’s happening, and keeping homeowners in the loop, can make a stressful situation feel a lot more manageable. ## Your Instinct is Worth Listening To Maybe you noticed a smell. Maybe you saw something on a wall and aren’t sure what it is. Maybe you have just been thinking about your basement as the weather warms up, and something felt off. That instinct is worth listening to. If you are not sure what you’re dealing with, Octagon offers free inspections with no obligation. A project manager will come out, take a look, give you honest readings, and tell you straight what they see. Call now for a free inspection: - **Maine**: [207-893-0002 ](tel:12078930002) - **New Hampshire**: [603-239-2100](tel:16032392100) ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [Opening Your Camp for the Season? What Winter May Have Left Behind](https://octagonrestoration.com/blog/opening-your-camp-for-the-season-what-winter-may-have-left-behind/) **Published:** May 11, 2026 **Author:** octagon **Content:** When you finally return to your camp after months away, everything looks familiar at first, almost like nothing has changed. But then you step inside, and something feels slightly off, a smell that does not belong, a damp chill in the air, or a mark on the wall you are sure was not there last fall. The reality is, after a long Maine or New Hampshire winter, seasonal homes do not stay still. Pipes can freeze and crack, moisture can move behind walls, and small issues can quietly develop. That’s why winter damage in seasonal homes often reveals itself right at the start of summer, during that first visit back. This guide walks you through what winter may have left behind, what to look for in those first few hours, and why catching small issues early can make a real difference for the season ahead. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## The Moment You Walk In As you start walking through the space, you may notice signs that something may have changed. It might be a musty smell, a damp chill, or maybe even a ceiling stain. This can happen because your camp has been sitting unoccupied for months. During that period, even something as small as a slow pipe leak, minor roof seepage, or groundwater intrusion can continue causing damage. As a result, by the time spring arrives, a minor issue may have already developed into something much larger. Maine consistently ranks among the highest states in the country for seasonal housing, with roughly 16 – 17% of homes classified as seasonal, recreational, or occasional use ( U.S. Census housing data). New Hampshire also remains well above the national average. That means thousands of owners return each year to properties that have been vacant all winter. The good news is that many costly problems are often discovered right at this moment, during that first walk-through. And if you know what to look for, you can easily manage the whole situation. ## Your Walk-Through Checklist #### **Basement & Crawl Space** Look for standing water, damp corners, or waterlines on walls. White chalky residue, known as mineral deposits, can also point to repeated moisture movement through concrete. Pay attention to smell as well. A musty odor is often one of the earliest signs. Also, test the sump pump if you have one, because it may have been working all winter. Pour water into the pit and make sure it activates, pumps properly, and drains away from the house. Then check the foundation walls for cracks. Freeze-thaw cycles can create new entry points for groundwater. Finally, inspect anything stored below grade, such as boxes, furniture, or tools, for moisture damage, mildew, or odor. #### **Attic** After that, head up to the attic. Look at the roof sheathing for dark staining, discoloration, or visible spotting. Ice dams can push water under shingles and into the attic for weeks without being noticed. Observe the insulation in a few areas as you move carefully. If it feels damp or compressed, it may no longer insulate properly. Also look for daylight coming through roof boards, signs of animals nesting, or blocked soffit vents that reduce airflow. #### **Ceilings & Walls (Throughout)** Watch for yellow, brown, or dark stains, especially below bathrooms, around windows, near chimneys, or along exterior walls. In addition, look for peeling paint, bubbling wallpaper, or drywall that feels soft or slightly spongy. Those are common signs that moisture is trapped behind. And do not ignore smell. If one room carries a persistent earthy or musty odor, even when everything looks clean, hidden dampness may still be present. #### **Plumbing System** Then move fixture by fixture and inspect exposed pipes, shutoff valves, and joints for drips, sweating, or staining. Pipes that froze over winter sometimes stay hidden until pressure returns. Flush each toilet and run every faucet for several minutes. Listen for gurgling drains or slow-draining water, which can suggest venting or sewer line issues. Next, open cabinets beneath sinks and check for warped wood, mineral buildup, staining, or damp surfaces from slow leaks. Finally, inspect the water heater for rust, moisture pooling near the base, or unusual noises. #### **Appliances** Inspect dishwasher and washing machine hoses for cracking, brittleness, or bulging. Rubber hoses degrade faster in cold or unheated camps. Then check around and behind the refrigerator for moisture, leaks, or signs of previous pooling. Also, run the dishwasher or washing machine through a cycle while you are present. Many first-day leaks happen when idle equipment is used again after months of sitting still. #### **Exterior** Lastly, check gutters and downspouts for ice damage, loose sections, or debris buildup. If water cannot move away properly, it often ends up near the foundation. From the ground, inspect the roofline for missing shingles, sagging spots, or bent flashing. Also, look at the grading around the home. Is the ground still sloping water away from the foundation, or did winter settling create low spots that now direct runoff back toward the house? Lastly, watch for animal entry points around soffits, vents, crawlspace openings, or damaged siding. ## The Issues You Can't See A careful walk-through is one of the smartest things you can do when opening camp for summer. However, some of the most important problems are the ones you cannot see on day one. For instance, moisture rarely stays out in the open. It can move behind drywall, under flooring, inside insulation, or beneath cabinets. One of the clearest examples of this comes from Robert York, who shared his personal experience in [The Octagon Cleaning & Restoration “More Than Mold” podcast episode available on YouTube](https://youtu.be/_PL2gPFzwvY?si=YiofgKCOB-pcVuB5). His basement appeared to be in excellent shape. It was climate-controlled, finished with non-cellulosic materials, had sealed concrete, and vinyl plank flooring. There were no visible [signs of mold.](https://octagonrestoration.com/services/mold-removal/) Yet a furnace leak had traveled an unexpected path beneath the surface. Mold was growing on biofilm between the concrete and the vinyl, producing spore counts of around 9,000 per cubic meter. His takeaway was simple: without testing, he would have believed the basement was completely fine. That story matters because Robert was living in the home and still did not catch it. For a camp that has been vacant since October or November, the chances of hidden damage going unnoticed are naturally even higher. This is especially true after winter. According to the EPA and FEMA, mold can begin growing on damp materials within **24 to 48 hours** when moisture is present. And it can also affect the air you breathe. The CDC notes that mold exposure may contribute to coughing, wheezing, nasal irritation, allergy symptoms, and asthma flare-ups in sensitive individuals. For families returning with children, this is worth keeping in mind, since younger respiratory systems can be more vulnerable. The good news is that hidden damage does not have to stay hidden. At Octagon Cleaning & Restoration, we use tools, such as moisture meters and thermal imaging cameras, to understand what is happening beyond what the eye can see. ## Why Timing Matters More in May and June Across northern New England, temperatures rise quickly during May and June. In Portland, Maine, average high temperatures typically climb from about 57°F in May to around 65°F in June, while in Concord, New Hampshire, they climb from 66°F in May to 74°F in June, according to monthly climate averages. As a result, these warmer conditions become far more favorable for mold activity. Damp materials that stayed relatively inactive through winter can become a much bigger concern once temperatures rise. Spring also adds a second layer of risk. Heavy rain, snowmelt runoff, saturated soil, rising water tables, and early-season thunderstorms can all introduce fresh moisture to a property. That is exactly why the first visit of the season should ideally not be the same weekend you are arriving with family. Instead, if possible, plan an earlier trip focused only on inspection. Give yourself a week or two before fully settling in. Use that time to work through a second home inspection checklist, test major systems, check for signs of moisture, and handle any concerns. And if anything feels uncertain, it may be the right time to have the property professionally assessed. ## A Seasonal Homeowner's Story One seasonal homeowner, L.Y., shared what happened to their lake house following a difficult spring when rising groundwater led to serious basement flooding. Their words immediately capture how unusual the situation was: > “In 48 years of living in this home, we never had such an experience. We didn't realize the extent of the damage until our June 2024 visit.” He described mold overtaking the basement, which quickly became their greatest concern because of possible health effects. When he contacted Octagon Cleaning & Restoration, our first priority was to stabilize the situation and prevent further spread. We began by assessing the full extent of moisture intrusion and then set up immediate containment measures to isolate affected areas. Once containment was in place, we moved into the [remediation phase](https://octagonrestoration.com/services/mold-removal/). Damaged and mold-affected contents were carefully removed, followed by targeted deconstruction of impacted materials where necessary to expose hidden moisture. From there, we installed professional drying systems to bring moisture levels back under control and make sure no hidden dampness remains. > “Their team did not consider their work completed until our basement was back to a dry, clean and live-able condition.” In the end, the mold was remediated, and the basement was restored. Stories like this are a reminder that even a property with decades of history can experience a first-time event. But with the right response, even serious problems can be handled properly. ## How Octagon Helps Seasonal Homeowners When you open your camp for the summer, and something does not look right, the smartest step is to get clarity instead of guessing. That’s why Octagon Cleaning & Restoration offers free inspections for homeowners. The goal is to provide honest answers and clear direction. In most cases, the outcome is straightforward: either you get a clear next-step plan, a referral for specialized testing if needed, or confirmation that everything is fine and no action is required. Octagon also regularly supports remote homeowners who are not on-site full-time, with updates shared through calls, emails, and photo documentation so you always know what’s going on, even from a distance. If something feels off during your first walkthrough, it’s worth getting a professional opinion early. Call now for a free inspection: **Maine**: 207-893-0002 **New Hampshire**: 603-239-2100 ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## Resources [Seasonal Tips](https://octagonrestoration.com/resources/seasonal-preparedness/) [Educational Checklists](https://octagonrestoration.com/resources/restoration-education/) **Categories:** Water Damage --- ### [7 Warning Signs of Mold in Your Home: What's Urgent, What Can Wait, and What to Do Next](https://octagonrestoration.com/blog/5-warning-signs-your-home-has-mold/) **Published:** April 28, 2026 **Author:** octagon **Content:** You didn’t land on this page out of curiosity. You noticed something, a smell, a stain, a symptom, a feeling in one room that isn’t right. Now you’re trying to figure out how worried you should be. Most mold content online doesn’t help with that question. It lists the same five or six warning signs and treats them all the same. But not every sign means the same thing. Some mean “keep an eye on it.” Others mean “call someone this week.” A few mean “call today.” After 20+ years and thousands of mold calls across Maine and New Hampshire, we’ve ranked the most common warning signs by urgency. If the bigger question on your mind is whether you should even call a professional, [we wrote about that here.](https://octagonrestoration.com/blog/do-i-have-mold-the-question-maine-and-nh-homeowners-are-afraid-to-ask/) This guide is the practical companion: here’s what you’re seeing, here’s how serious it is, and here’s what to do about it. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## How to Read This Guide Each warning sign below is tagged with one of three severity levels. Use them to triage what you’re dealing with. 🟡 MONITOR — Keep an eye on it. Take the steps described in the section. If it persists or worsens, schedule an inspection. 🟠 ACT SOON — This sign suggests an active or developing problem. Schedule a professional inspection within the next one to two weeks. 🔴 ACT NOW — This sign indicates a likely active mold problem or a health or structural concern that should not wait. Call today. If more than one sign applies to your home, move yourself up the scale. Overlap matters. ## Warning Sign #1: Persistent Condensation or Humidity Problems 🟡 MONITOR **What it looks like** Fog on windows that doesn’t clear. Moisture beading on cold pipes. A closet or crawl space that always feels clammy. A room that feels damp even when it hasn’t rained in days. **Why it matters in Maine and New Hampshire** Homes in the region deal with extreme seasonal swings — sealed tight in winter to hold heat, then humid through the summer. Newer homes built tighter for energy efficiency trap even more moisture inside. Basements here are especially vulnerable because of high water tables, dense soil, and drainage that can’t always keep up. We’ve covered those regional patterns in depth in [20+ Years, Thousands of Calls (Part 1)](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-1-of-2-the-weather-structural-water-damage-we-see-again-and-again-in-me-and-nh/). **What to do right now** Check that your bathroom and kitchen exhaust fans are actually venting to the outside — not dumping moist air into the attic, which is a surprisingly common error. A cheap hygrometer will tell you whether your indoor humidity is sitting above 60%, which is where mold starts to feel at home. In cold snaps, open the cabinet doors under sinks on exterior walls to let warm air reach the pipes. In basements, confirm the dehumidifier is running and actually draining. **When to escalate** If condensation keeps coming back after you’ve addressed ventilation and humidity, or if a musty smell starts developing in the same areas, it’s time to schedule an inspection. ## Warning Sign #2: A Musty or Earthy Smell You Can't Locate 🟠 ACT SOON **What it looks like** A damp, earthy, stale smell — usually strongest in basements, attics, closets, or when the HVAC kicks on. It often comes and goes. You might only catch it when you first walk in from outside. **Why it matters** Smell is often the first sign that mold is actively growing somewhere you can’t see. And the “come and go” pattern is actually the red flag — it usually means mold is present but only releasing spores when conditions shift (a temperature change, the furnace cycling on, humidity climbing). Robert York, our founder and a certified indoor environmental consultant, has told this story on the podcast: even he missed it in his own home. His basement was climate-controlled, the flooring was “waterproof” vinyl plank, the concrete had a urethane sealer — everything looked and felt fine. It wasn’t until his own blood work came back with elevated mycotoxin levels and an air test showed nearly 9,000 aspergillus spores per cubic meter that the hidden growth was found. Mold was growing on the thin film of dust and pet dander trapped between the concrete and the vinyl. No visible damage. No warning from his eyes. The lesson for homeowners is simple: mold doesn’t need visible damage to thrive, and it grows on microscopic organic material in places you’d never think to look. If your nose is telling you something, listen to it. **What to do right now** Try to narrow the source by room. Close all the doors, wait 20 minutes, then open each room and take a breath. Check behind furniture pushed against exterior walls. Look under sinks for slow drips or standing water. If the smell is strongest when the HVAC runs, the ductwork may be distributing spores from a hidden source elsewhere in the home. **When to call** If the smell persists for more than a few days, or if it concentrates in a basement, crawl space, or attic, schedule an inspection. You’re likely dealing with mold you can’t see. ## Warning Sign #3: Past Water Damage (Even If It Seemed "Minor") 🟠 ACT SOON **What it looks like** A leak you fixed months ago. A basement that flooded last spring. A pipe that burst over the winter. An ice dam from two seasons back. Even a slow drip under a sink that you caught and repaired. **Why it matters in Maine and New Hampshire** This is the warning sign homeowners underestimate the most. Storm flooding, ice dams, burst pipes, and appliance failures are the most common reasons for restoration calls in the region — and nearly all of them create mold conditions if the affected materials aren’t properly dried within three to four days. Robert’s own story applies here too. Two years before he discovered the hidden mold in his basement, his furnace had leaked. He mitigated the visible water, everything looked dry, and he moved on. He calls himself “complacent” about it now. That water had traveled under the vinyl plank flooring in a path he couldn’t see from the surface, and the moisture that got left behind is what became the colony that sent his spore counts to 9,000. **What to do right now** Think back over the last one to two years. Has anything leaked, flooded, or overflowed in your home? Even once? Check those same areas now for musty smell, soft or warped materials, or any discoloration. If you had a water event and did not have professional drying — meaning dehumidifiers, air movers, and moisture monitoring over three to four days — there’s a reasonable chance moisture got left behind in wall cavities, subfloors, or insulation. **When to call** If you had any significant water event in the last two years that wasn’t professionally dried and verified, a free inspection is worth scheduling. The earlier hidden mold is found, the simpler and less costly remediation tends to be. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## Warning Sign #4: Visible Discoloration or Staining That Keeps Coming Back 🟠 ACT SOON (escalates to 🔴 depending on location and size) **What it looks like** Dark spots on ceilings, walls, or grout. Fuzzy or textured patches in corners, around windows, or along baseboards. Staining that you clean off and it comes back. Discoloration on attic sheathing. Peeling or bubbling paint on a wall that shouldn’t be wet. **Why it matters** Not every dark spot is mold, and that distinction is important. One customer called us to look at discoloration on his attic sheathing. Our team told him the truth: it was iron leaching from roofing nails into the wood, not mold. He was fine. We didn’t charge him anything. But when discoloration \*is\* mold, the visible portion is usually just the surface. On the podcast, Robert describes a shortcut some attic-mold companies take — they spray a chemical on the surface and paint it white. It looks clean, it’s cheap, and it’s finished in a day. It’s also almost guaranteed to come back, because none of the actual conditions that caused the mold (ventilation, moisture, air sealing) were addressed. The difference between that approach and a full remediation is both thousands of dollars and the difference between a solved problem and a hidden one. [We go deeper into why that matters — and why we back our work with a five-year warranty in our March blog post.](https://octagonrestoration.com/blog/five-year-warranty-benefits-for-your-cleaning-restoration-services/) **What to do right now** Don’t just clean it. Document it. Take photos with a coin or ruler for scale, and note the location — is it near a water source? An exterior wall? Under a roof valley? If it’s smaller than a dinner plate and on something non-porous like tile grout or a windowsill, clean it with a household cleaner and watch whether it returns. If it’s on drywall, ceiling, or wood — or if it’s larger — don’t scrub it. Disturbing mold on porous materials can release spores into the air. **When to call** If the discoloration is on porous materials, if it covers an area larger than about 10 square feet, or if it keeps coming back after cleaning, schedule an inspection. And if you see white-painted surfaces in your attic, be a little skeptical. That paint may be hiding something. ## Warning Sign #5: Unexplained Allergic or Respiratory Symptoms 🔴 ACT NOW **What it looks like** Persistent headaches. Congestion, coughing, sneezing, itchy or watery eyes. Throat irritation. Fatigue that isn’t explained by anything else. A pattern where symptoms get better when you leave the house and return when you come home. For children, older adults, or anyone with asthma or an autoimmune condition, the symptoms can show up faster and hit harder. **Why this is 🔴.** At this point, we’re no longer talking about property — we’re talking about health. On the podcast, Robert has described seeing three cases over his career where aspergillus exposure led to lung removal. His own exposure left him with brain fog, fatigue, and elevated mycotoxin levels that required months of detox treatment. As he put it: *“Mold can have pretty serious consequences to even normal healthy people. And especially when you have people that have autoimmune issues, that have Lyme disease, that have complications from COVID, all of these types of things can cause synergistic effects with mold exposure and can really wreak havoc on your immune system.”* This warning sign is ranked the way it is because the clock matters. Children in particular are more vulnerable — their respiratory systems are still developing, and they often can’t articulate what they’re feeling. We wrote about why we respond to families with children even outside normal business hours in [Family Safety Over Business Hours.](https://octagonrestoration.com/blog/family-safety-over-business-hours-what-octagon-restorations-family-centered-service-looks-like/) **What to do right now** Track when the symptoms happen. Do they worsen in specific rooms? At night? When the HVAC runs? Does a family member feel better after a weekend away? If a child is affected, treat it as especially urgent. And do not try to find and clean the mold yourself — if the source is big enough to cause symptoms, disturbing it can release far more spores than you started with. **When to call** Now. When health symptoms are in the picture, our protocol is to refer you to an independent third-party industrial hygienist for air testing and a full indoor air quality assessment. The reason is simple: you deserve an assessment from someone who isn’t also the company that would do the work. A free inspection is the first step toward that referral. ## Warning Sign #6: Visible Mold Growth 🔴 ACT NOW **What it looks like** Fuzzy, slimy, or powdery patches in colors ranging from black, green, and gray to white, pink, or orange. On walls, ceilings, floors, window frames, around showers, in attics, in basements. Sometimes it looks like dirt or soot. Sometimes it’s a few spots. Sometimes it covers a wall. **Why this is 🔴 even when the patch looks small** Visible mold is always the tip of the iceberg. What you can see on the surface is supported by a root structure that extends into the material itself. And as Robert puts it on the podcast, “you can have millions of mold spores on the head of a tack.” A small visible colony can be producing a massive airborne spore count that’s affecting the entire home. This is also where the gap between what a homeowner can see and what a trained inspector can see becomes real. One of our customers, Danielle Valentino, left a review describing an inspection where Matt “even found mold which I did not see myself.” She later noted she felt she could “breathe easily, and deeply, again” after remediation. She hadn’t missed anything out of carelessness. It just wasn’t visible from where she was standing. **What to do right now** Don’t scrub it, bleach it, or paint over it. On porous materials — drywall, wood, carpet, insulation — surface cleaning doesn’t reach the root structure and often spreads spores through the rest of the home. Close the door to the affected room if you can. Avoid running the HVAC until you know more, because it can distribute spores through the ductwork. Take photos. If anyone in the home has respiratory sensitivities, minimize time in the area. **When to call** Immediately. Once you can see mold, the question isn’t “do I have mold?” — it’s “how far has it spread?” A professional inspection will determine the actual scope, and in many cases, what’s visible is a fraction of what’s actually there. ## Warning Sign #7: Your Home Has the Conditions — but You Can't See or Smell Anything Here 🟡 MONITOR (but don’t dismiss) **What it looks like** No smell. No discoloration. No symptoms. But one or more of these apply: your home was built before modern ventilation standards, you have a finished basement with limited airflow, you’ve had any water event in the past two years, your attic insulation is old or inadequate, or you have a crawl space with exposed earth. **Why this belongs on the list** This is the warning sign that exists in the gap between “everything seems fine” and “I wish I’d caught it earlier.” Robert’s basement is the definitive example — climate-controlled, clean-looking, waterproof flooring, and still 9,000 spores per cubic meter. As he put it on the podcast: *“Without testing, I would have thought my basement was fine. 90% of the assessments out there, you know what you’re dealing with after you’ve conducted that assessment. It’s that 10%, like my house, that you do an assessment, everything looks copacetic. And you look at the air test and you’re like, wow, there’s something way off here.”* **What to do right now** If conditions are present but nothing else is, you don’t need to panic — but you also shouldn’t dismiss it. Keep humidity under 60%. Make sure ventilation is working. Address any water event immediately and thoroughly. Consider a professional inspection if you’re buying or selling a home, finishing a basement, or if anyone in the household starts developing new respiratory symptoms. **When to call** Whenever you want peace of mind. This is exactly what a free inspection is for. In plenty of cases, the inspector tells you there’s nothing to worry about — and that answer, on its own, is worth the call. ## Why Severity Matters More Than Any Single Sign The seven signs above overlap. You might have condensation \*and\* a musty smell \*and\* a history of water damage. That combination moves you up the urgency scale even if each sign on its own felt manageable. What matters most isn’t which sign you’re looking at — it’s the context around it. How long has it been going on? Is it getting worse? Has anyone in the household been feeling off? Has there been a water event? The more “yes” answers, the more urgently you should act. Mold is a time-sensitive problem. Every day of delay in a moisture-active environment allows more growth and deeper penetration into building materials. What could have been surface cleaning this week can become full remediation next month. One other piece of context worth knowing: mold remediation is largely unregulated. There’s no state or federal body inspecting completed jobs. The IICRC sets industry standards, but following them is voluntary. That’s why the burden falls on homeowners to find a contractor who actually self-polices to those standards — and why third-party verification matters. ## What Happens When You Call for a Free Inspection A free inspection isn’t a mold assessment. It’s a qualified visual inspection by an experienced project manager who will give you one of two things: an estimate for remediation with corrective recommendations, or a referral to a third-party industrial hygienist for air testing and a full assessment. The referral path is what we take when health symptoms are in the picture, when something extends beyond what’s visible, or when air testing is the only way to verify what’s actually going on. What an honest inspection looks like, in practice, is that we tell you the truth even when the truth is “you don’t have mold.” Two recent reviews speak to that more clearly than we can: *“Matt was very honest and thorough with his inspection and was able to verify the absence of mold after a self cleanup. Don’t second guess your family’s health and safety after a water damage incident, trust the professionals’ word.”* — Nick *“They were honest and we appreciated them a lot.”* — Mike B. You don’t need to be certain before you call. That’s what the inspection is for. ## Don't Wait for Certainty The warning signs above exist on a spectrum. Some mean watch and wait. Others mean call today. But none of them mean ignore it. If anything in this guide describes what you’re experiencing, a free inspection is the simplest way to get a clear answer. Octagon offers free inspections across Maine and New Hampshire. No pressure, no guessing, no charge. Our mold remediation work is backed by a five-year warranty, and our team holds both IICRC and ACAC certifications — the industry standards for inspection, remediation, and environmental assessment. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [Surprise Damage. Insurance Uncertainty. Two Maine Homeowners Share What Restoration Is Really Like](https://octagonrestoration.com/blog/surprise-damage-insurance-uncertainty-what-restoration-is-really-like/) **Published:** April 25, 2026 **Author:** octagon **Content:** Home disasters rarely go exactly as expected. In many cases, the damage turns out to be more extensive than it first appears. Recently, two Maine homeowners shared their experiences, and their stories capture these challenges in a very real way. This guide highlights what it looks like when the process is handled with clear communication, steady progress, and the right team in place. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## When the Job Gets Bigger Than Expected One of the toughest moments in any restoration project comes when the scope suddenly expands. For homeowners, that shift can feel overwhelming. After all, hearing “there’s also this…” often brings stress, uncertainty, and questions about cost, time, and what comes next. ### M.L.’s Mold Damage Experience What began as an attic project turned into a much larger situation, involving unexpected mold in another part of the home. As she shared: > “Logan and Selena have been amazing during my very long, extensive, complicated hot mess of an attic project & they were also super helpful at remediating some surprise mold in a closet. The last couple months since moving into my new place have been traumatic, but their professionalism & attention to detail has made this huge mold situation a lot more bearable. From removing the mold, cleaning, installing proper ventilation & redoing insulation, they have been awesome.” What stands out here is not just the complexity of the job but how it was handled. Despite the project growing in size, the process did not fall apart. Instead, the work adapted as new issues were discovered. At Octagon Cleaning & Restoration, this is a critical part of how we manage projects. When surprises come up, we adjust the scope without disrupting the overall progress. And throughout the process, communication stays consistent, so homeowners are never left guessing about what’s happening. ### More Common Than You Think It’s worth noting that these kinds of situations are more common than many people expect. In fact, industry data shows that even during pre-renovation assessments, not everything can be caught upfront. These inspections are only about 80% effective at identifying hidden issues ([Worldmetrics](https://worldmetrics.org/water-damage-restoration-industry-statistics/)). At the same time, many homeowners do not realize how quickly problems like mold can develop, often within just 48 hours of water exposure([Worldmetrics](https://worldmetrics.org/water-damage-restoration-industry-statistics/)). Because of this, it’s not unusual for restoration projects to grow once work begins. ## When Insurance Is Part of the Picture Insurance is meant to act as a safety net, especially when you are dealing with a crisis. However, once a claim is involved, the process often becomes more complicated. Handling adjuster visits, documentation, approvals, and timelines can start to feel like you are managing two problems at once. ### G.I.’s Water Damage Experience After a kitchen water break damaged his farmhouse floor, things could have easily slowed down. Instead, the project kept moving: > “Home disasters are never ever easy, and they take time. What Octagon in Windham provides is a trusted partner that offers timely restoration repairs and fast, quality construction services. They’ll work with the insurance adjuster to make sure your home insurance value is fairly applied. We had a kitchen water break that ruined our old farmhouse floor. Our insurance adjuster referred us to Octagon and within 48 hours we were on the way to recovery and a wonderful new kitchen floor. We worked with a team of remediation professionals and communicated via email, text, and phone. We were setting up our new kitchen floor within 30 days. Octagon provided the steps that kept things moving. A dreaded disaster, but wonderful experience overall. We highly recommend Octagon.” What made the difference here was coordination. Rather than leaving the homeowner to navigate the claim alone, we worked directly with the insurance adjuster from the start. ### Importance of Insurance Support This kind of support matters more than people realize. Even though most homeowners carry insurance, only about 5% file a claim in any given year ([Moneygeek](https://www.moneygeek.com/insurance/homeowners/homeowners-insurance-statistics/)) This is often because smaller issues fall below deductibles, certain types of damage are not covered, or homeowners want to avoid raising future premiums. However, when it is used correctly, it can make a major difference. Industry data shows the average homeowners’ claim payout is over $18,000, with water damage claims alone averaging close to $14,000 (([Moneygeek](https://www.moneygeek.com/insurance/homeowners/homeowners-insurance-statistics/)). Because of this, insurance often plays a key role in covering major repair costs, especially in situations involving sudden damage like burst pipes or leaks. But getting the full benefit of that coverage depends on how the process is handled. ## What Both Stories Have in Common In both cases, initial issues quickly grew into something more complex. As the work progressed, new problems surfaced, and with that came more decisions and uncertainty. These kinds of situations are often outside the homeowner’s control. But what made the real difference was how those challenges were handled along the way. In both stories, the work did not stop when things changed. Instead, the process adapted and kept moving forward. ## Moving Forward with Confidence When the focus stays on steady progress and clear communication, even complicated situations can move forward with confidence. If you are dealing with water damage, mold, or you are not even sure what you are looking at yet, you do not have to figure it out on your own. Octagon Cleaning & Restoration offers free inspections and works directly with your insurance company, so you have support from the very beginning. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Insurance Claims --- ### [Is Your Home Ready for Spring? What the May to June Transition Means for Water and Mold Damage in Maine and New Hampshire](https://octagonrestoration.com/blog/what-the-may-june-transition-means-for-water-and-mold-damage-in-me-nh/) **Published:** April 23, 2026 **Author:** octagon **Content:** Winter may be over, but it rarely leaves without a trace. In fact, the transition into May and June is one of the most important times for homeowners across Maine and New Hampshire. As snow begins to melt, spring rain sets in, and temperatures gradually rise, which can expose damage that has been quietly developing for months. Because of this, what seemed fine during winter can start to show signs of trouble. Moisture that was once frozen begins to move, hidden leaks become visible, and areas like basements and attics start to reveal the impact of the past season. With that in mind, this guide walks you through what to watch for, where to look, and how to respond. If something does not look right or even if you just want a second opinion, Octagon Cleaning & Restoration is here to help. With free inspections and 24/7 availability, you can get clear answers without delay. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## The Most Common Issues We See in May and June May and June are some of the most important months for spotting and addressing early-stage water and [mold damage](https://octagonrestoration.com/services/mold-removal/). Here are some of the most common problems we encounter: ### Basement and Crawl Space Flooding: As snow melts and spring rain increases, the ground becomes saturated, which puts pressure on drainage systems. At the same time, sump pumps are often pushed to their limits, and when they fail or cannot keep up, water quickly makes its way inside. **How we help:** The process starts with a clear and honest inspection**.** The team focuses on why the water is getting in. From there, water damage restoration is handled carefully, making sure all moisture is fully removed so the space can dry properly. ### Ice Dam Aftermath: Many homeowners notice the effects of ice dams long after winter has ended. Although the ice is no longer visible, the damage it caused often remains hidden. As temperatures rise, this damage starts to show up as ceiling stains, soft drywall, or damp insulation. **How we help:** The focus shifts to what’s happening beneath the surface. Stains or soft spots are often caused by hidden moisture. Because of this, a thorough assessment comes first. Once identified, we address both the visible damage and the underlying issue. ### Attic Mold: During the colder months, condensation can quietly build up in poorly ventilated attics. That trapped moisture creates the [perfect conditions for mold growth](https://octagonrestoration.com/blog/do-i-have-mold-the-question-maine-and-nh-homeowners-are-afraid-to-ask/). Because of this, simple condensation can quickly turn into a more serious issue. How we help: The process begins with a full attic assessment to understand ventilation and moisture conditions. From there, mold remediation is carried out carefully, followed by air quality checks to make sure the space is safe and clean. ## Foundation and Wall Moisture: The freeze-thaw cycles of winter can create small cracks in foundations and walls. Then, as the ground thaws and becomes saturated, water begins to seep through these openings. Over time, even small cracks can allow enough moisture in to cause noticeable damage. **How we help:** The priority is identifying how water is entering. Small cracks or weak points are carefully evaluated during the inspection. Then, affected areas are addressed through targeted drying and restoration, making sure the structure is protected. ### Hidden Mold from Winter Leaks: Hidden mold from undetected winter leaks is more common than many homeowners expect. Slow leaks from roofing or plumbing often go unnoticed during winter. These damp areas become ideal environments for mold growth. **How we help:** we use moisture mapping and detailed inspections to locate problem areas that might otherwise be missed. Once confirmed, mold remediation is performed with care, followed again by air quality checks to make sure the home is fully restored. ## Winter/Spring Case Study: Attic Mold > “Logan and Selena have been amazing during my very long, extensive, complicated hot mess of an attic project & they were also super helpful at remediating some surprise mold in a closet. The last couple months since moving into my new place have been traumatic, but their professionalism & attention to detail has made this huge mold situation a lot more bearable. From removing the mold, cleaning, installing proper ventilation & redoing insulation, they have been awesome.” > > M.L. ### Behind the Scenes: Why We Waited and Why That Matters This project was complex from the start. M.L. had moved into a new home only to discover extensive attic mold, along with surprise mold in a closet that wasn’t visible during the buying process. That’s already a stressful situation for any homeowner. But the timing added another layer. When we assessed the project, we recommended waiting until spring to begin the full remediation. Removing attic insulation during Maine’s winter months isn’t ideal — cold temperatures make the work less effective, and an attic without insulation in January puts unnecessary strain on the home’s heating system and the homeowner’s comfort. Once spring conditions arrived, Logan and Selena got to work. The scope included full insulation removal, source mold remediation across the attic and closet, installation of proper ventilation to address the root cause, and new insulation to bring everything back to where it should be. As Robert York has discussed on the Octagon podcast, the difference between a surface-level fix and a proper prescriptive approach to attic mold — source removal, ventilation correction, reinstallation to code — is substantial. That’s the standard Logan and Selena held this project to. ## What Homeowners Can Do Right Now Before calling in a professional, there are a few simple but important things you can also check on your own. **Start in the basement or crawl space and look for early moisture signs.** Snowmelt and spring rain can soak the ground. Check for damp spots, musty odors, or a white, chalky residue on concrete. **Test your sump pump to make sure it’s working properly.** In Maine and NE, sump pumps work harder during spring. Pour a bucket of water into the pit and confirm it turns on and drains as expected. **Take a quick look in the attic for ventilation and moisture issues.** You do not need a full inspection, just check for damp insulation, stale air, or spotting on wood. **Check ceilings and walls for signs of hidden damage.** Look for stains, peeling paint, or slight bubbling in drywall. Even if the surface feels dry, these marks usually point to past or ongoing moisture. **Also, walk around the exterior and inspect the foundation area.** As frost leaves the ground, soil can shift and create small gaps. Look for cracks, pooling water, or downspouts that are not directing water away from the home. **Lastly, pay attention to anything that feels off.** A musty smell, extra humidity, or changes in air quality are often early warning signs. In climates like Maine and New Hampshire, these subtle shifts usually point to hidden problems. ## When to Call a Restoration Professional One of the clearest signs is a persistent musty smell. Even if you do not see visible damage, that odor often points to hidden moisture or mold growth. And if you find mold, it’s best to call in a professional. Because improper cleaning can actually make the situation worse by spreading spores into the air. In addition, standing water should never be ignored. Even a small amount can quickly soak into surrounding materials and lead to long-term damage. Similarly, soft or sagging areas in flooring, walls, or ceilings are strong warning signs that moisture has been present for some time, weakening the structure underneath. This is where Octagon Cleaning & Restoration comes in. Instead of guessing or taking risks, you can begin with a free inspection to understand exactly what’s happening. ## Catch Issues Early By now, you have a better sense of what to watch for and how the May – June transition can affect your home. As spring settles in, this is the right time to catch issues early, before summer heat and humidity make them harder to fix. If anything you have noticed feels off, or if you simply want peace of mind, it’s worth having a professional take a closer look. Call Octagon Cleaning & Restoration today for a free inspection. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Mold Removal, Water Damage --- ### [Do I Have Mold? The Question Maine and NH Homeowners Are Afraid to Ask](https://octagonrestoration.com/blog/do-i-have-mold-the-question-maine-and-nh-homeowners-are-afraid-to-ask/) **Published:** April 21, 2026 **Author:** octagon **Content:** For a lot of Maine and New Hampshire homeowners, the question doesn’t come from an obvious disaster. It starts smaller than that — a faint musty smell you notice when you walk in the door, a headache that lingers for no clear reason, or just a general feeling that something’s a little off. Then you hear that a neighbor went through mold remediation. Or a coworker mentions it. And suddenly the question you’ve been quietly pushing aside moves to the front of your mind: *Do I have mold?* That uncertainty is uncomfortable and it’s more common than you think. The problem with mold is that it rarely announces itself. It grows in places you don’t see, behind walls and under floors, and the early signs are easy to dismiss. So rather than get an answer, most homeowners wait. They hope the smell goes away. They tell themselves it’s probably nothing. This post is for the homeowners who are done waiting and just want a straight answer. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## When You Should Call for a Free Mold Inspection You don’t need to see mold to have a mold problem. And you don’t need to be certain before you call, that’s what the inspection is for. Here are the signs homeowners most commonly report before finding mold in their home: **You notice a musty or earthy smell** — especially in basements, attics, closets, or after running the HVAC. If the smell comes and goes, it often means mold is present but not always active. **You’ve had water damage in the last year or two** — a leaky roof, a burst pipe, a flooded basement, or even a slow drip under a sink. Mold can begin growing within 24–48 hours of moisture exposure, and it doesn’t stop once things dry out on the surface. **Someone in your household is experiencing unexplained symptoms** — persistent headaches, congestion, coughing, or allergy-like symptoms that seem to improve when they leave the house. This is one of the most important reasons not to wait. **You can see discoloration on walls, ceilings, or grout** — dark spots, fuzzy patches, or staining that keeps coming back even after cleaning. **Your home has had recurring condensation or humidity issues** — around windows, in crawl spaces, or in rooms that never seem to dry out properly. **You’re buying or selling a home** — [a mold inspection before closing](https://octagonrestoration.com/blog/preparing-for-estate-sales-cleaning-key-areas-for-maximum-value/) can prevent a much bigger problem later. If any of these apply, a free inspection is the right next step. You might find out you don’t have a problem at all, and that answer alone is worth the call. [Read more about early signs of mold. ](https://octagonrestoration.com/blog/maine-nh-homes-early-signs-of-mold-in-house-to-watch/) ## What an Honest Mold Inspection Actually Looks Like A proper site visit is never rushed. A credible inspector will walk through your home carefully, paying close attention to the areas where mold is most likely to develop. This usually includes basements, crawl spaces, bathrooms, attics, and anywhere moisture tends to stay. At the same time, they’ll look for visible signs like staining or discoloration. They’ll also be checking what you cannot see. For example, they may use moisture meters to detect dampness inside walls or ceilings. In some cases, they might also use thermal imaging to identify hidden water intrusion. These tools help confirm whether there’s an actual problem or just a surface concern. These questions matter because mold usually follows moisture. So, understanding the history of your home helps. At the end of the visit, we will give you a clear, direct answer. > “Called Octagon out to look at water damage & mold concerns after demolition and cleaning . Matt was very honest and thorough with his inspection and was able to verify the absence of mold after a self cleanup. Don’t second guess your family’s health and safety after a water damage incident, trust the professionals word! We hope we never have to deal with an incident regarding water intrusion again, but if we do we know who we can turn to for both remediation and inspection. Thanks Matt & Octagon Cleaning!!!” > > Nick ## Our 5-Year Warranty for Mold Remediation The warranty applies to[ mold remediation jobs](https://octagonrestoration.com/services/mold-removal/) completed the right way — with the proper scope, proper testing, and proper documentation. It covers situations where mold returns to an area we treated within five years of the completed job. The standard we hold ourselves to is what the industry calls Condition 1. This means no visible mold growth and an airborne spore count that is similar to or lower than the outdoor control sample taken on the same day. Reaching Condition 1 is not just a visual check, it requires post-remediation air testing to verify the results. That verification step is what the warranty is built on. We do not simply tell you the job is done. We test to confirm it. ## The Real Reason Homeowners Don't Pick Up the Phone Most people hesitate for one of three reasons: they’re afraid of the cost, worried it could complicate a home sale or insurance claim, or they don’t want to feel like they overreacted if nothing is found. Any one of those is enough to keep someone waiting longer than they should. Here’s the reality — making the call doesn’t commit you to anything. It just gives you information. The other hesitation is harder to name. Once you do decide to call, you’re putting trust in someone you don’t know to assess your home honestly. And in an industry with no consistent state or federal regulation, that’s a legitimate concern. Almost anyone can call themselves a remediator. That’s why the first thing we’ll tell you, if there’s nothing there, is exactly that. No upsell, no manufactured urgency. And when a situation involves health symptoms or anything beyond what’s visible, we refer clients to an independent third-party industrial hygienist — so the assessment isn’t just coming from us. ## Get a Free Inspection: No Pressure, No Guessing At the end of the day, the question in the title, *“Do I have mold?”*, deserves a real answer. And the only way to get that answer is to ask. That’s why at Octagon Cleaning and Restoration, we offer free inspections, so you can get a clear understanding of what’s going on without feeling locked into anything. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [The Names Behind the Work: Octagon Customers Remember Their Technicians](https://octagonrestoration.com/blog/names-behind-the-work-octagon-customers-remember-their-technicians/) **Published:** April 1, 2026 **Author:** octagon **Content:** In the service industry, even getting a single review from a customer is meaningful. After all, people are often busy, and taking the time to leave feedback is not something everyone does. However, when a review goes a step further and mentions a team member by name, it becomes something much more valuable. When we see our team members mentioned in reviews, it’s one of the highest compliments we can receive at Octagon Cleaning & Restoration. They reflect not just the quality of our work, but the care, professionalism, and genuine human connection we bring to every job. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## The Names Our Customers Remember ### Outstanding Professional Work > “I recently hired Octagon to do some heavy duty cleaning for me. They removed mold and contamination and they did an excellent job. I want to thank the technician Jimmy for such outstanding work. He was great to work with. A total professional!! Thanks to Crystal Also.” > > L.G. > “We’ve dealt with Matt a couple times now and have been extremely happy with him! Professional and kind! Today we had Logan and Selena here to do a repair for us and they were also wonderful! Would recommend them to anyone!” > > R.A. ### Patience and Transparency > “ I have had octagon cleaning and restoration here at my house for water damage. Sean is very patient and thorough with his work the past two visits. Explaining everything to me as he went along, helping me lift the furniture so he could get the rug removed.” > > J.C. > “Tom and Selena from Octagon were great. They arrived on time and were very pleasant and professional all day. They explained everything clearly and set expectations for the entire job. Octagon is lucky to have such dedicated and kind employees!!” > > S.M. ### Responsive and Knowledgeable > “I recently had the pleasure of working with Octagon for mold remediation, and I couldn’t be happier with the experience. From the moment I reached out, their team was incredibly fast and responsive. Matt and Logan were both fantastic to work with—professional, knowledgeable, and genuinely friendly. They took the time to explain the process and made sure I felt comfortable every step of the way. Their expertise and attention to detail gave me confidence that the job was being done right. I highly recommend Octagon for anyone in need of mold (and so much more) remediation services. Their efficiency and customer service are truly top-notch!” > > R.S. ### Leading by Example > “Court Street Baptist Church in Auburn, Maine had extensive mold and water damage as a result of a severe rainstorm. Octagon of Windham did the remediation work. Jimmy Brown was an excellent worker and supervisor of the crew. He was very willing to lead by example and was respectful with his crew and with those of us who were in the building. His work ethic was outstanding and his desire to complete the job with quality workmanship was commendable.“ > > J. ### Keeping Customers in the Loop and Efficient Results > “Shawn, Tom and Selena worked on two different mold remediation jobs at my house. All were professional and quick. Tom and Selena made sure I saw the before and after photos of the attic. I was very pleased with the outcome.” > > L.R. > “Selena, Tom & Nick were all excellent to work with. They kept me in the loop when needed and completed the job well, going above & beyond when possible! TY” > > L.G. These reviews show that people remember how they were treated just as much as the work itself. And more importantly, they highlight the individuals behind the service, the ones who turn difficult situations into experiences that customers genuinely appreciate. ## What It Takes to Be Remembered When you look at these reviews closely, one thing becomes clear. Being remembered by name is not about doing something flashy or extraordinary. Instead, it comes down to a few simple habits done consistently well. For instance, patience plays a big role. Many customers are dealing with stressful and unfamiliar situations, so taking the time to slow down and not rush the process makes a real difference. Along with that, clear communication matters just as much. When technicians explain what’s happening and what to expect next, it helps customers feel more in control. At the same time, going slightly beyond what is asked often leaves a lasting impression. This does not have to be anything major. In most cases, it is the small things like staying a little longer to make sure everything is done right, or simply double-checking the details. This idea is also reflected in how the Octagon team talks about their work. Brad Rosenberger, General Manager, often emphasizes the importance of listening first. Instead of just checking boxes or rushing through a task, the focus is on understanding what the customer actually needs and what outcome they are hoping for. In addition, our team member Brindi has spoken about how her own experience with water damage has shaped the way they approach customers. Because she has been through a similar situation, she understands the stress and uncertainty that comes with it. ## Why This Matters to Us as a Company In many ways, all of this feedback is what keeps a team motivated. Day-to-day work can be fast-paced and demanding. However, when a customer shares their experience and mentions someone by name, it shows that the effort, care, and attention did not go unnoticed. At the same time, for a locally rooted company [serving communities across Maine and New Hampshire,](https://octagonrestoration.com/blog/our-5-locations-across-maine-and-new-hampshire-mean-faster-help-when-you-need-it/) trust is everything. When customers remember technicians, it means that trust has been built on a personal level, not just a professional one. Because of that, the names mentioned in these reviews reflect the values Octagon is built on; showing up, doing the job right, and treating people with respect. ## Thank You for Your Words, We Are Here when You Need Us If you have worked with the Octagon team and [have an experience you want to share,](https://share.google/ZytOnziqe6rsXoBWD) your review can make a real difference. It does not just reflect your experience, but it also helps your neighbors, friends, and others who may one day find themselves in a similar situation. And if you are currently dealing with water damage, mold, [fire,](https://octagonrestoration.com/services/fire-smoke-damage/) or any other restoration issue in Maine or New Hampshire, we are here to help. You can reach out to our team anytime at: Maine: [207-893-0002 ](tel:2078930002) New Hampshire: [603-239-2100](tel:6032392100) ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Octagon Cleaning and Restoration --- ### [Leading the Way: Why We're Choosing Greener Restoration Solutions for Our ME and NH Clients](https://octagonrestoration.com/blog/leading-the-way-why-were-choosing-greener-restoration-solutions-for-our-me-and-nh-clients/) **Published:** March 30, 2026 **Author:** octagon **Content:** When something goes wrong in your home, your first priority is to protect your space and the people in it. That is exactly what restoration work is meant to do. However, there is an important detail that often gets overlooked. The way that restoration is done, the products used, and the methods applied matter just as much as the final result. Because if the process introduces harsh chemicals or spreads contaminants, then the solution can end up creating a new problem. That’s why, at Octagon Cleaning & Restoration, everything begins with a clear and consistent principle: do no harm. Our goal is to leave your home not just restored, but [safer and healthier with our services. ](https://octagonrestoration.com/services/) ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) ## What "Greener" Means in Practice for Octagon Restoration **First and foremost, it starts with the products we choose.** Wherever possible, we use solutions that are effective without introducing new contaminants into the space. For example, we rely on low-VOC, non-toxic cleaning agents that help improve indoor air quality. At the same time, we lean toward products that are biodegradable, responsibly sourced, and proven to be both safe and effective. **Proper containment is a big part of what we do**. By carefully isolating affected areas, we prevent dust or mold spores from spreading. To support that, we use HEPA-filtered air scrubbers and vacuums, which capture contaminants without releasing them back into the air. **In addition, we follow controlled and methodical removal procedures**. It is a structured process designed to remove only what is necessary while protecting the rest of the property. This kind of precision not only reduces unnecessary damage but also limits waste. Safe waste disposal is another key part of working greener. Materials that are removed from a home are not just thrown away. Instead, we follow proper disposal practices to make sure that harmful materials are handled safely and responsibly. **Finally, we rely heavily on advanced drying equipment and techniques** rather than overusing chemicals. With the right energy-efficient air movers, dehumidifiers, and moisture monitoring, we can often achieve the desired results through controlled drying alone. We also use microfiber and low-water-use cleaning methods to reduce overall water consumption during the process. **Beyond the job site, our commitment to sustainability continues.** We have incorporated electric vehicles into our fleet, installed solar panels on our buildings, and use energy-efficient heat pumps in our facilities to reduce our overall environmental impact. ## It's Better for Our Team Too [As shared in our podcast accessible via YouTube, ](https://octagonrestoration.com/blog/real-talk-about-restoration-the-octagon-podcast-reveals-behind-the-scene-stories/)Robert York himself experienced aspergillus exposure, which led to serious health consequences. That experience is a powerful reminder that the risks in this industry are real, not just for clients, but for the technicians on site as well. Because of that, choosing greener solutions is also important to protect our team along the way. Using safer products helps reduce the amount of harmful exposure our technicians face on a daily basis. At the same time, we pair that with strict PPE protocols and safety practices, making sure that every job is approached with both caution and care. And this mindset is something our team truly believes in. As Holly M, Jr. Project Manager, puts it: > “I am a mom who spends a lot of my life trying to be mindful of what I bring into my home - down to what we eat, what we grow and preserve, and how we live. So, when I work in someone else's space, I carry that same mindset. If there is a way to do the job well while using safer, greener materials - that is always going to matter to me. It's not just about the job itself, but also about doing right by the people who live and work in the space. “ That perspective is a big part of what makes our approach different. And when you think about it, this directly impacts the quality of service, too. The technicians our customers interact with do their best work when they are operating in a safer, healthier environment. ## What This Means for You as a Homeowner Instead of relying on harsh chemicals or quick fixes, we focus on solutions that restore your home without introducing new problems. This is especially important for families with children. Kids are naturally more sensitive to their environment, particularly when it comes to air quality. Their respiratory systems are still developing, which means they can be more affected by airborne irritants or chemical exposure. We have seen this firsthand. There have been situations where quick action made all the difference in protecting a home and the people in it. In those moments, the goal is not just to fix visible damage but to make sure the space is truly safe to return to. That’s the real value of greener restoration. ## Certified, Accountable, and Always Improving We follow industry-recognized standards through organizations like ACAC (American Council for Accredited Certification) and IICRC (Institute of Inspection Cleaning and Restoration Certification). [These certifications mean our processes are based on proven, science-backed methods, not guesswork. ](https://octagonrestoration.com/blog/certification-matters-why-octagons-expertise-sets-us-apart/) In addition to following those standards, we also believe in accountability through third-party verification. That means once a job is complete, we do not just rely on our own assessment. Instead, independent testing can be used to confirm that the environment meets proper safety standards. On top of that, we stand behind our [mold remediation work with a five-year warranty](https://octagonrestoration.com/blog/five-year-warranty-benefits-for-your-cleaning-restoration-services/). It reflects our belief that when a job is handled the first time properly, it should hold up long after we have left. ## Serving the ME and NH Community and Protecting Our Customers and Team At the end of the day, everything we do comes back to one simple idea: serving people the right way. It means protecting our customers, supporting our team, and taking responsibility for the environment we all share. If you are dealing with a concern in your home, or even if you just have questions about how restoration should be handled, we are here to help. You can reach us anytime: - Maine: [207-893-0002 ](tel:2078930002) New Hampshire: [603-239-2100](tel:6032392100) ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** News --- ### [What Happens If Something Goes Wrong? Our 5-Year Warranty For Mold Remediation Has You Covered](https://octagonrestoration.com/blog/five-year-warranty-benefits-for-your-cleaning-restoration-services/) **Published:** March 18, 2026 **Author:** octagon **Content:** When you hire someone to remediate mold in your home, you are trusting them with your family’s health and safety. So it is a fair question to ask: what happens if something goes wrong? At Octagon Cleaning & Restoration, the answer is simple. If mold returns within five years of a completed remediation, we come back and redo the entire job at no charge. That is not a small commitment. And it is one we make because we know exactly how we do our work. ## What the 5-Year Warranty Covers The warranty applies to[ mold remediation jobs](https://octagonrestoration.com/services/mold-removal/) completed the right way — with the proper scope, proper testing, and proper documentation. It covers situations where mold returns to an area we treated within five years of the completed job. The standard we hold ourselves to is what the industry calls Condition 1. This means no visible mold growth and an airborne spore count that is similar to or lower than the outdoor control sample taken on the same day. Reaching Condition 1 is not just a visual check, it requires post-remediation air testing to verify the results. That verification step is what the warranty is built on. We do not simply tell you the job is done. We test to confirm it. ## Why a Warranty Matters in This Industry Here is something most homeowners do not realize: mold remediation is largely unregulated at both the state and federal level. There is no government body that inspects completed jobs or enforces quality standards. As Robert York, founder and owner of Octagon, noted in[ Episode 2 of the Octagon Podcast,](https://octagonrestoration.com/blog/real-talk-about-restoration-the-octagon-podcast-reveals-behind-the-scene-stories/) the industry is effectively self-policed. The only standard that exists is the one set by the IICRC — no visible mold growth, and airborne spore concentrations similar to or less than outdoor control samples. But following that standard is voluntary, not required. That means the burden falls on the homeowner to find a contractor who actually believes in doing the work right. A warranty is one of the clearest signals a company can send. It means they are confident in their process — confident enough to stand behind it for five years. ## Two Approaches to Mold Remediation And Why They Are Not Equal When mold shows up in an attic, there are essentially two ways a contractor can respond. Robert York described both in detail on the podcast, and the difference between them is significant. **The shortcut approach** involves spraying a chemical on the affected surface and painting it white. It is fast and inexpensive upfront. But the underlying cause — whether that is a ventilation problem, a moisture issue, or inadequate air sealing — is never addressed. The surface looks clean. The problem is still there. As Robert put it: *“When I see an attic painted white, the first thing I do is scrape a little bit of that paint off to find out what’s behind it.”* **The Octagon approach** is more involved, and intentionally so. For attic mold remediation, our process includes source removal, cleaning the roof decking, insulation removal where needed, air sealing, ventilation improvement, reinstallation to code, and third-party testing to confirm the job is complete. Every step in that process exists for a reason. The source removal addresses what is there. The air sealing and ventilation improvements address why it came back. And the third-party testing confirms that the environment has returned to Condition 1 — not just by appearance, but by measurement. The warranty is only possible because of that process. You cannot confidently offer a five-year warranty if you have only painted over the problem. ## The Real Cost of Cheap Remediation A shortcut job may cost less when you sign the estimate. The difference in scope between a surface-level treatment and a full remediation can be several thousand dollars, and it is understandable why that gap feels significant. But the math changes when mold comes back. If the underlying moisture source or ventilation problem was never corrected, recurrence is not a risk — it is nearly certain. Robert addressed this directly on the podcast: *“There’s a guarantee also. There’s a guarantee that if it’s painted white, that you’re 100% going to have mold recur. That’s not a guarantee I would want to offer a customer.”* When mold returns after an incomplete job, the homeowner pays again. Sometimes more than once. And the health risks do not reset just because the surface looks clean. Airborne spore counts can remain elevated even when there is nothing visible — spore counts as high as 9,000 per cubic meter have been recorded in spaces that appeared fine to the naked eye. Choosing cheap remediation does not avoid the cost. It delays it, and often makes it larger. ## What Our Maine and New Hampshire Customers Have Experienced > “I recently hired Octagon to do some heavy duty cleaning for me. They removed mold and contamination and they did an Excellent job. I want to thank the technician Jimmy for such outstanding work. He was great to work with. A total professional!! ” > > L.G. > "Called Octagon out to look at water damage & mold concerns after demolition and cleaning. Matt was very honest and thorough with his inspection and was able to verify the absence of mold after a self cleanup. Don't second guess your family's health and safety after a water damage incident, trust the professionals word! We hope we never have to deal with an incident regarding water intrusion again, but if we do we know who we can turn to for both remediation and inspection." > > N. ## Questions to Ask Any ME and NH Restoration Company Before Hiring Before you hire a mold remediation contractor, these questions will help you understand whether they are approaching the work the right way. The answers matter, not just for the outcome of this job, but for your home and your family’s health. **Do you offer a warranty? For how long and under what conditions?** A reputable contractor should be able to give you a direct answer here. If they cannot explain what their warranty covers, that tells you something. **How do you verify the job is complete — visually, or with air testing?** Visual inspections have limits. Post-remediation air testing is what confirms a Condition 1 result. **Will you address the root cause — ventilation, moisture source — or just treat the mold itself?** Treating the mold without addressing why it grew is the shortcut approach. Ask specifically what they plan to do about the underlying cause. **Do you follow IICRC standards? Can you walk me through your process?** IICRC certification is not legally required, but it indicates a commitment to industry standards. A contractor who cannot explain their process in plain terms may not have a clear one. **Do you recommend third-party post-remediation testing?** Independent verification protects you. A contractor confident in their work should have no reason to avoid it. ## A 5-Year Warranty Is the Result of Doing the Job Right We do not offer a five-year warranty as a marketing line. We offer it because our process is designed to actually fix the problem, not just make it invisible. At Octagon, our commitment is to leave homeowners with a safe, healthy home — not just a visually clean one. That is what the “do no harm” credo means in practice. It means caring about the air quality in your attic after we leave, not just how it looks before you sign off. If you have questions about a mold issue or want to understand what a proper remediation looks like, call us for a free inspection. No pressure, no charge, honest assessment. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Restoration Expertise, Water Damage Restoration --- ### [Our 5 Locations Across Maine and New Hampshire Mean Faster Help When You Need It](https://octagonrestoration.com/blog/our-5-locations-across-maine-and-new-hampshire-mean-faster-help-when-you-need-it/) **Published:** March 16, 2026 **Author:** octagon **Content:** When damage happens in your home, the first question most people ask is simple: how quickly can someone get here to help? In restoration work, especially, that question matters because water, smoke, and environmental issues can spread quickly. This means the speed of a response often determines how serious the damage becomes. That’s why the location of your restoration company plays a bigger role. A team that is nearby can arrive sooner, assess the situation faster, and begin stopping the damage before it spreads further. At Octagon Cleaning & Restoration, this approach is a core part of how we serve Maine and New Hampshire. With multiple locations across both states, our goal is to make sure help is never too far away when homeowners need it. [Contact our team](https://octagonrestoration.com/contact/) anytime, 24/7, to get the help you need when it matters most. ## Maine #### > Brewer #### > Fairfield #### > Windham #### [Call (207) 893-0002](tel:12078930002) ## New Hampshire #### > Barrington #### > Meredith #### [Call (603) 239-2100](tel:16032392100) ## Why Location Actually Matters in Restoration If help takes too long to arrive, even a manageable problem can quickly turn into a much larger repair. This is exactly why we operate multiple offices across the region. With two locations in Maine and two in New Hampshire, our team is positioned to respond quickly when homeowners call for help. Instead of sending crews from one distant location, we can dispatch technicians from the office closest to you. As a result, response times are shorter, and [restoration work](https://octagonrestoration.com/services/) can begin sooner. In emergency situations, those saved hours often mean less structural damage and a smoother recovery process for homeowners. Moreover, having multiple locations allows our team to serve a wide range of communities across both states. ## Our 5 Locations, Built to Serve You: ME and NH Having the right locations in place also allows us to serve homeowners more efficiently across a wide region. With five offices across Maine and New Hampshire, our team is positioned to reach homes and businesses throughout both states. In Maine, our teams operate from [Fairfield](https://octagonrestoration.com/fairfield-me/), [Windham](https://octagonrestoration.com/windham-me/), and [Brewer](https://octagonrestoration.com/brewer-me/). These locations allow us to serve communities across the state, including Androscoggin, Cumberland, Franklin, Kennebec, Oxford, Penobscot, Somerset, and York Counties, along with many surrounding areas. Just across the border, our New Hampshire teams operate from [Barrington](https://octagonrestoration.com/barrington-nh/) and [Meredith](https://octagonrestoration.com/meredith-nh/). From these locations, we can respond quickly to restoration needs throughout the state. Together, these locations support a large and experienced team. In total, we have around 60 employees ready to respond when help is needed. This means multiple crews can be dispatched at the same time, allowing us to assist several homeowners during busy periods. As our crews regularly work in these regions, they are familiar with the types of restoration challenges local homeowners often face. Because of this combination of local presence and professional experience, we help homeowners get reliable restoration help when they need it most. ## What Faster Response Actually Looks Like Faster response leads to very real outcomes for homeowners. Homeowners often notice this difference in their real experiences with us. For example, one customer shared how quickly the team responded during a stressful mold situation: > “I recently had the pleasure of working with Octagon for mold remediation, and I couldn’t be happier with the experience. From the moment I reached out, their team was incredibly fast and responsive. Matt and Logan were both fantastic to work with—professional, knowledgeable, and genuinely friendly. They took the time to explain the process and made sure I felt comfortable every step of the way. Their expertise and attention to detail gave me confidence that the job was being done right. I highly recommend Octagon for anyone in need of mold (and so much more) remediation services. Their efficiency and customer service are truly top-notch!” > > Ramsey Sargent > “Matt at Octagon was a lifesaver. I cannot express how great he was while dealing with my claim. He made my family’s safety a priority, to the point of coming to my house on a Saturday for inspection and a Friday night to put in plastic sheeting to protect my son from any possible mold. I cannot recommend their services strongly enough." > > Cam Lap ## Who We're Showing Up For We provide restoration services for homeowners, property owners, and businesses across Maine and New Hampshire who need help after unexpected damage. Many of the calls we receive come from homeowners dealing with a problem for the first time. Because of this, our role is not only to repair the damage but also to explain the restoration process and help people understand what steps will happen next. Our goal is straightforward: to provide reliable restoration support for the residents and property owners who need help recovering from damage and returning their homes or buildings to safe, usable conditions. ## We are Here for ME and NH Residents 24/7 If your home or property needs restoration services, our team is here to help. [Contact Octagon Cleaning & Restoration](https://octagonrestoration.com/contact/) anytime, day or night, to speak with a professional and get the support you need. ![Octagon Logo](https://octagonrestoration.com/wp-content/uploads/2024/09/o-1-1.webp) ## Contact Us 24/7 ### [> Call ME Office](tel:12078930002) ## [> Call NH Office](tel:16032392100) ### [> Fill out a form and request a call back](https://octagonrestoration.com/contact/) **Categories:** Restoration Expertise --- ### [Robert and Brad Answer: What Makes a Great Restoration Service?](https://octagonrestoration.com/blog/robert-and-brad-answer-what-makes-a-great-restoration-service/) **Published:** March 12, 2026 **Author:** octagon **Content:** The company you choose matters more than most people realize — and not all of them are doing the job the same way. Robert York, founder and owner of Octagon Cleaning & Restoration, and General Manager Brad Rosenberger sat down to talk honestly about what separates great restoration service from the rest. Here’s what they had to say. It Starts With a Simple Credo: Do No Harm Robert has been in this business for over 23 years. In that time, his guiding principle hasn’t changed. “At the end of the day, that’s our mission — to serve our community, serve our customers, and make sure that we’re doing no harm all along the way.” It sounds simple. But in an industry where regulation is minimal and shortcuts are common, that commitment is rarer than it should be. “There’s nothing that says a company has to do things by the book,” Robert explains. “There’s nothing that says a company has to complete that job to industry standards. It is the wild west. Truly.” For Robert, that reality — not competitive pressure — is what keeps him insisting on doing things right. ## The Attic Test: What Cutting Corners Actually Looks Like If you want to understand the difference between quality restoration and a surface-level fix, the attic is a useful example. Robert has seen competing estimates run the full range, from thorough remediation to something far less honest. “I’ve seen everything from going in and just spraying a chemical and painting it white,” he says. “If it’s painted white, there’s a reason. There’s something behind it that they didn’t want you to see.” A proper attic remediation involves source removal, cleaning the roof decking, removing and replacing insulation, addressing ventilation issues, and post-remediation testing — the kind of work that actually resolves the problem. The spray-and-paint approach? It may cost thousands less up front. But Robert is direct about what it guarantees: “There’s a guarantee that if it’s painted white, you’re 100% going to have mold recur.” Octagon backs their work with a [five-year warranty.](https://octagonrestoration.com/blog/five-year-warranty-benefits-for-your-cleaning-restoration-services/) If mold returns, they come back and redo the entire job at no charge. That’s what doing it right actually looks like. ## Robert Found Mold in His Own Home Robert shares something most company owners wouldn’t volunteer: despite being a certified indoor environmental consultant with decades of experience, he discovered [extensive mold growth](https://octagonrestoration.com/services/mold-removal/) underneath his own basement floor. A furnace leak, which he thought had been properly addressed, had traveled further than he realized — beneath waterproof vinyl plank flooring, growing on the biofilm of dust and pet dander that accumulates between any floor and the concrete beneath it. “I was a little bit complacent,” he admits. “Not going to lie. I mitigated the water that I could see and didn’t catch that the water kind of went out and around.” When he ran air tests, he found nearly 9,000 mold spores per cubic meter in a space he regularly used to work out. He’d been exercising on top of it for months. The takeaway isn’t that mold is impossible to prevent. It’s that even the most knowledgeable people can miss it — which is exactly why testing, proper assessment, and professional verification matter so much. “Without testing, a lot of it is visual,” Robert notes. “Testing is there to either validate what you’re seeing visually, or to find what you may be missing.” ## Free Inspections, Honest Answers One of the things that genuinely differentiates Octagon is their free inspection policy. Brad explains why this matters more than it might seem. “We get out quickly. We don’t charge for those estimates. And the turnaround time is quick. So when a customer wants to go, we’re ready to go.” That [free inspection](https://octagonrestoration.com/contact/) doesn’t just produce an estimate — it can also result in a referral to a third-party industrial hygienist if the situation calls for it. Robert is clear about the triggers: “If there is anybody [experiencing health issues in the home](https://octagonrestoration.com/blog/allergies-vs-mold-how-to-identify-and-address-the-problem/), that’s a serious trigger for us to refer a third-party industrial hygiene consultant. We’re normally not going to put together an estimate without having a consultant come in, test the air, do a proper assessment, and really put together a prescriptive remediation plan.” Sometimes, the inspection ends with good news. “Sometimes we walk away and say you’re all set,” Brad says. “It doesn’t cost them anything.” ## Communication Is a Competitive Advantage Brad is direct about what he sees as Octagon’s most important differentiator from a customer-facing perspective. “I’ll just go back to my background and what drew me to this company — it’s the customer service. The level of customer service. We do a pretty good job at listening to our customers, finding out what their goal is, what they’re looking for. It’s more than just walking into somebody’s home and seeing mold on a certain wall and taking care of that mold. Sometimes there are deeper questions.” This comes up on the field side as well. Project managers Tony and Brindi, who have handled hundreds of water damage jobs between them, emphasize that communication isn’t just courtesy — it’s how the job gets done right. “If we run into something that wasn’t originally in scope,” Brindi explains, “I always like to communicate that immediately to the homeowner and the adjuster, if applicable.” For customers navigating insurance claims, that kind of proactive communication makes a substantial difference. A well-documented, well-communicated claim moves faster and creates far less stress. ## The Ethics Question: Who Keeps the Industry Honest? Here’s the uncomfortable truth: there is virtually no state or federal regulation governing how mold remediation actually gets done. The industry standard — set by the IICRC — states that post-remediation mold levels should be similar to or lower than outdoor control samples. But meeting that standard relies almost entirely on contractor ethics. “It is often times up to us to self-police our own work,” Robert says. In a perfect scenario, a third-party industrial hygienist would design the remediation plan and independently verify the results. But that happens only about 15 to 20 percent of the time, according to Robert. And in many cases, the consultants who do post-remediation testing are more focused on maintaining their relationship with the remediator than scrutinizing the work. Robert’s answer to this is simple: “What I have committed this company to doing is making sure that we are exceeding — or at minimum meeting — industry standards and guidelines on every job.” Octagon is ACAC and IICRC certified, and proud members of the Better Business Bureau. These aren’t just credentials on a wall. They’re the framework that guides how every job is executed. ## What This Means for You If you’re dealing with water damage, mold, or any property emergency in Maine or New Hampshire, the standard you should hold any restoration company to is high. Ask about certifications. Ask about post-remediation testing. Ask whether they’ll recommend a third-party industrial hygienist when health concerns are involved. And if you want a team that asks those questions of themselves before you ever have to — Octagon is ready when you are. **Maine:** [**207-893-0002](tel:12078930002) **New Hampshire:** [**603-239-2100**](tel:16032392100) **Categories:** Restoration Expertise --- ### [When Snow on Your Roof Becomes a Water Damage Risk for Your Maine or New Hampshire Property](https://octagonrestoration.com/blog/when-snow-on-your-roof-becomes-a-water-damage-risk-for-your-maine-or-new-hampshire-property/) **Published:** February 19, 2026 **Author:** octagon **Content:** Winter snowfall can look beautiful, but what sits quietly on your roof can quickly turn into a serious problem. As snow builds up, melts, and refreezes, it can place heavy stress on your roof and allow water to find its way into your home. For many homeowners, it is not always clear when snow becomes a real risk or what to do when problems begin. Because of this, understanding how snow affects your roof is an important part of protecting your home. In this guide, we will explain how snow on your roof can lead to water damage, what warning signs to look for, and what you can do to prevent or address problems early. ## How Snow Causes Water Damage in ME and NH The main problem starts with snow buildup on the roof. When large amounts of snow collect, the weight alone can stress roofing materials. More importantly, as temperatures change throughout the day, the snow begins to melt. As the upper layer of snow melts, the water flows down toward the colder edges of the roof, where the melted water often refreezes. Over time, this repeated melting and refreezing forms what are called ice dams, which prevent proper drainage. As a result, the trapped water starts to seep under shingles, from where it can further leak into the attic, ceilings, and walls. Eventually, this leads to issues like water stains, weakened insulation, peeling paint, and even mold growth if the moisture remains untreated. ## How Much Snow Is Too Much? Fresh, fluffy snow may seem light, but as it piles up, it becomes compacted and much heavier. Because of this, even a few inches of wet snow can put significant pressure on your roof. Around 4 to 6 inches of heavy, wet snow can start creating stress on some roofs. Meanwhile, more than 12 inches of packed or icy snow can become a serious concern, especially for older roofs or homes with existing structural issues. Weight is not the only issue. As snow builds up, it also increases the chances of uneven melting. This leads to ice dams, trapped water, and eventually leaks inside the home. For this reason, regular visual checks during winter are important. ## Warning Signs Your Roof Is Overloaded ### Exterior signs One major warning sign is **a visibly sagging roofline**. If parts of the roof appear uneven or dip in certain areas, this may indicate that the structure is under stress from snow weight. Another sign to watch for is **large ice dams or thick ridges of ice along the roof edges**. These form when melting snow refreezes and blocks proper drainage. You may also notice **large or heavy icicles hanging from gutters and roof edges**. Small icicles are common in winter, but excessive buildup often points to melting and refreezing issues. Lastly, keep an eye out for **damaged or bent gutters**, shifting shingles, or unusual cracking sounds coming from the roof area. These signs can indicate that the weight of the snow is putting extra stress on your home’s exterior structure. ### Interior signs Problems caused by an overloaded roof often show up inside the home as well. One of the first red flags is **unusual odors and dampness**. A persistent musty smell signals hidden moisture that could encourage mold growth. Another clear sign is **visible stains and discoloration**. Water stains on ceilings, walls, or floors often appear as yellow, brown, or dark patches. You might also notice **peeling paint or bubbling wallpaper**. When moisture gets trapped behind surfaces, paint can blister, peel, or bubble, and wallpaper may start to pull away or form unusual bubbles. Finally, listen for **creaking, popping, or cracking sounds** in the ceiling or roof, especially after heavy snowfall. These noises often suggest that the roof structure is under pressure and should be addressed by a professional. ## Types of Water Damage from Snow Overload One of the most common problems is **roof leaks**. As heavy snow melts and refreezes, water can get trapped under shingles and seep into the home. Over time, this moisture can enter the attic, ceilings, and walls, leading to visible water stains. This can result in **insulation damage**. When insulation gets wet, it loses its ability to regulate temperature properly. In addition, snow overload can cause **ceiling and wall damage**. If left untreated, this can weaken structural materials over time. Another serious concern is [**mold growth**](https://octagonrestoration.com/services/mold-removal/). Because trapped moisture creates a damp environment, mold can begin forming within 24 to 48 hours. In more severe cases, excessive snow weight can even lead to **structural damage**. Continuous pressure may weaken roof supports or create long-term structural stress that requires major repairs. ## What to Do If You Suspect Too Much Snow ### Immediate Actions If you believe your roof is holding too much snow, it is important to take quick action to [prevent serious water damage](https://octagonrestoration.com/services/water-damage/). First, start by **monitoring your roof from the ground**. Look for signs like heavy snow buildup, large ice formations, or visible sagging, but avoid climbing onto the roof yourself, as surfaces can be extremely slippery and dangerous. If it is safe to do so, you can use a **roof rake with a long handle** to gently remove excess snow from the roof’s edge. However, be careful not to damage shingles while removing snow. It is also helpful to **keep gutters and downspouts clear** when possible, as proper drainage reduces the chances of water backing up under the roof. ### When to Call Professionals In some situations, professional help is the safest and most effective option. If you notice significant roof sagging, large ice dams, ongoing leaks, or heavy snow that you cannot safely remove, it is best to contact experienced professionals right away. Professional teams have the proper equipment and training to remove snow safely, inspect for damage, and address water intrusion before it spreads further. They can also identify hidden issues that may not be visible from the outside. If you are unsure about the condition of your roof or notice any warning signs, [reach out to Octagon Cleaning & Restoration ](https://octagonrestoration.com/contact/)for professional support. 24/7 emergency services are available. Our team is ready to inspect the problem, provide honest guidance, and help restore your home safely and effectively. ## Preventing Snow-Related Water Damage ### Before Winter Start by **inspecting your roof for existing damage**, such as loose or missing shingles, small leaks, or weak areas. Fixing these issues early prevents melting snow from seeping into vulnerable spots. Next, **clean your gutters and downspouts**. When gutters are clogged, melting snow cannot drain properly. As a result, water may back up and freeze along the roof edges. It is also important to **check your attic insulation and ventilation**. Proper insulation helps prevent heat from escaping through the roof, and good ventilation keeps roof temperatures consistent. Together, these steps reduce uneven snow melting and ice buildup. ### During Winter After snowfall, **watch how much snow collects on your roof**. If you notice heavy accumulation, you can safely remove excess snow from the roof edges using a roof rake with a long handle. At the same time, pay attention to **signs of ice dams or large icicles** forming along the roofline. These often indicate drainage problems that can lead to water entering your home. It is also helpful to **check your ceilings and attic regularly** for new stains, damp spots, or unusual smells. However, always put safety first and seek professional help if snow buildup becomes difficult to manage. ### After a Storm Start by **visually inspecting your roof from the ground** for heavy snow buildup, sagging areas, or damaged gutters. These signs may indicate that your roof experienced stress during the storm. Next, check inside your home for **new leaks, water stains, or peeling paint**. Sometimes water damage appears days after the snow begins to melt. If you notice any concerns, addressing them quickly can prevent long-term structural problems. ## Our Credo: Do No Harm and Set the Restoration Industry Bar High At Octagon Cleaning & Restoration, the goal is not just to fix a problem, but to protect your home, your safety, and your peace of mind. We believe in doing no harm. This means using safe, careful restoration methods and making decisions that truly benefit the homeowner. We also believe in doing things properly, even if it takes more time or extra effort. Water damage can harm your home’s structure and make daily living uncomfortable. That’s why we handle every step carefully and responsibly, to provide better and more reliable restoration services. ## Inspect Regularly and Call Us When You Need Us Take the next step toward protecting your property and schedule a regular inspection with Octagon Cleaning & Restoration today to keep your home safe year-round. **Give us a call anytime, 24/7 emergency services available:** **Maine:** [207-893-0002](tel:12078930002)**New Hampshire:** [603-239-2100](tel:16032392100) **Categories:** Water Damage, Winter Water Damage Preparedness --- ### [Serve Your Team, Serve Your Customers: The Octagon Restoration Leadership Principle That Works](https://octagonrestoration.com/blog/serve-your-team-serve-your-customers-the-octagon-restoration-leadership-principle-that-works/) **Published:** February 26, 2026 **Author:** octagon **Content:** At Octagon Cleaning & Restoration, our approach is built on a simple but powerful principle: when you serve your team well, they serve your customers better. It is a philosophy that has guided us from the very beginning and reflects a clear vision for the kind of company we wanted to build. Because over the years, we have learned that taking care of our employees, maintaining high standards, and putting people first creates better outcomes for the families and communities we serve across Maine and New Hampshire. This guide explains how that belief shapes everything we do, from how our company began to how we support our employees, care for our communities, and deliver consistent results for the families we serve. ## Where the Philosophy Came From In the early days, Robert started the business as a solo operator. He handled carpet cleaning and floor care on his own. At that time, the focus was simple: provide quality work and help customers maintain their spaces. As the business evolved, a turning point came about naturally. While handling carpet cleaning and floor care, Robert’s commercial clients increasingly came to him with [restoration needs](https://octagonrestoration.com/services/water-damage/). At first, he shied away from it — but as those requests kept coming, so did his frustration with what he politely called ‘suboptimal work’ from other companies showing up to handle those jobs. That’s when he decided he could do it better. As Robert explains: > **“If you have a leadership team that puts profits above all else, you’re going to have a team that is there to just earn a paycheck.”** Instead of focusing only on profit, the company chose to prioritize its team, invest in proper training, and maintain high standards of service. ## What “Serving the Team” Actually Looks Like We believe that when our employees feel valued and supported, they naturally provide better service to customers. Because of this, we focus on creating an environment where our team can grow, contribute, and take pride in their work. We work to create a safe and stable working environment. We give our employees real opportunities to learn, develop their skills, and move forward in their careers. At the same time, we invest heavily in training. Our team includes both experienced professionals and newer employees, and we work to make sure everyone operates at the same level of expertise. For this reason, we focus on ongoing education and skill development, helping our veterans strengthen their knowledge while guiding newer team members as they grow. As a result, our customers receive the same level of quality and care no matter who is on the job. More importantly, we listen closely to the people doing the work in the field. We encourage our team members to speak up when they notice concerns or areas that need improvement. As our general manager, Brad, explains, “They’re our biggest eyes out there.” Beyond the workplace, our culture of care also shapes how we serve our community. Our team helped a woman in Harrison, Maine, who was paralyzed after a jogging accident and could not manage the necessary work in her home. We chose to help because we believe not every action needs to be driven by profit; giving back is simply the right thing to do. Together, these actions show what serving the team truly means to us. ## Why This Model Produces Better Customer Outcomes for Our ME and NH Customers When we focus on serving our team first, the results naturally speak to the customers we serve across Maine and New Hampshire. Because when a team operates with strong core values, those values show up in every job, every decision, and every interaction with customers. One of the clearest examples of this is our commitment to the “do no harm” principle. In practice, this means we hold ourselves accountable to the highest standards of work. If a job does not meet those standards, we redo it. even when it costs us time, effort, or profit. In many cases, this mindset also means going beyond what is written in the estimate. Sometimes our team discovers an issue that was not originally included but clearly needs attention. Instead of overlooking the problem or adding extra charges, we address it. As we often say: > **“There’s something else that really should be done, we just go and do it. There’s no billing involved. It’s just doing, because we know in our hearts we did a good job.”** This approach becomes even more important when we consider the people who live and work in the environments we restore. Many of the spaces we serve include children, elderly individuals, or people with compromised immune systems. Because their health and safety may depend on the quality of our work, integrity is essential. Every decision we make must protect the well-being of those who rely on safe, healthy indoor spaces. ## The Synergy Effect — When 1+1 Equals 3 When a team shares the same values and works toward the same purpose, the results go beyond individual effort. Instead of one person doing their part and another doing theirs, the work begins to build on itself. As Brad observed, when team members operate with shared values, they create momentum that multiplies results, where one plus one does not equal two, but three or even four. This kind of synergy comes from alignment. Because everyone understands the company’s purpose and standards, decisions become clearer. At the same time, we operate in what we see as the ideal position for a values-driven company. We are small enough to move quickly and respond to challenges without unnecessary delays. However, we are also large enough to provide stability, structure, and reliable service. This balance allows us to stay flexible while maintaining consistent quality across every project. Brad experienced this difference firsthand when transitioning from a large corporate environment to our team. In a multi-billion-dollar organization, individual decisions often feel distant from the overall impact. Here, every choice matters. Each decision directly affects our customers, our team, and the quality of our work. This mindset also highlights an important cultural difference between many competitors and us. It is not just about having a philosophy but how that philosophy shows up in daily work. That’s why we focus on the details, take extra steps when needed, and look for ways to improve every process. ## Building a Restoration Company That Can Sustain This To keep this model working long term, we know it has to be supported by a strong, sustainable business. Caring for people and doing the right thing only works when the company itself is healthy, stable, and built to last. Because of that, our focus over the next 12 to 24 months is centered on strengthening the foundation while staying true to our values. One major priority is efficiency. By improving internal systems and workflows, we can reduce friction, improve consistency, and free up our team to focus on what matters most. Alongside that, we are continuing to invest in consistent training. Our goal is to make sure everyone, from seasoned professionals to new team members, operates at the same high standard. At the same time, we place strong emphasis on our project managers. They play a critical role in carrying our values into the field. We also aim to build a restoration company that can sustain this approach for the long term. Therefore, we focus on creating a stable, growing company that supports our team and their families. Lastly, our mindset extends beyond operations. [Our green initiatives,](https://octagonrestoration.com/about/commitment-to-sustainability/) including solar energy, electric vehicles, heat pumps, and environmentally friendly products, are a natural extension of our “do no harm” principle. ## People-First Model = Customer-First Results If you are looking for a restoration partner who leads with care, integrity, and experience, we are here to help. Reach out to our team to learn how we can support you when it matters most. **Give us a call anytime, 24/7 emergency services available:** **Maine:** [207-893-0002](tel:12078930002)**New Hampshire:** [603-239-2100](tel:16032392100) **Categories:** Water Damage --- ### [20+ Years, Thousands of Calls [Part 2 of 2]: The Plumbing & Mechanical Failures We See Again and Again in ME and NH](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-2-of-2-the-plumbing-mechanical-failures-we-see-again-and-again-in-me-and-nh/) **Published:** February 7, 2026 **Author:** octagon **Content:** If you caught [Part 1 of this series](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-1-of-2-the-weather-structural-water-damage-we-see-again-and-again-in-me-and-nh/), you know we covered the external causes of water damage, storm flooding, ice dams, leaky roofs, and basement issues. Now, it’s time to turn our attention indoors. Your home’s plumbing and mechanical systems usually work silently in the background. Most of the time, you do not think about them at all, until they stop working. And when they fail, they often do so at the worst possible moments. Today, we are sharing the four internal system failures we have responded to thousands of times across Maine and New Hampshire. These are the calls we get at 3 AM, on holidays, and even during family dinners. We’ll break down each issue, explain why it’s so common, and share what you need to know to protect your home. By understanding how these failures happen, homeowners can prevent these problems. --- ## Burst Pipes ### Common Causes and Where They Happen Most Burst pipes are one of the most common causes of [internal water damage](https://octagonrestoration.com/services/water-damage/). A single pipe failure can flood a home in just a few hours, sending water through floors, walls, and even personal belongings. These issues usually happen because pipes in unheated areas freeze and expand during winter, joints weaken over time, and small leaks can slowly turn into full-blown pipe bursts. Kitchens, bathrooms, laundry rooms, and basements are the most common trouble spots because they contain most of the plumbing lines and fixtures. One homeowner, Anne Geisler, experienced this firsthand. She returned home to find puddles everywhere from a pipe that had been running all day while she was at work. *“Octagon was there right when I needed them – the same night I came home to find puddles all over my house from a burst pipe that ran all day while I was at work. A crew arrived with wet vacs, industrial driers and dehumidifiers and ripped out the soaked carpet that first night. They came back in the following days to remove the wet sheetrock and flooring, and worked with my insurance adjuster directly for payment. I can’t say enough about what a great job they did, and what a relief it was to have them come in and do exactly what was needed right away. I’ve never dealt with anything like this before, and hope I never do again. But if I do, they’ll be the folks I call. I found them based on all the 5 star reviews on Google, and they lived up to their ratings.” – A.G.* ### Winter Preparation Checklist During the colder months, there are a few simple things you can do to protect your pipes. Insulate any exposed pipes, seal gaps where cold air can get in, and keep your home at a steady temperature to prevent pipes from freezing and bursting. You can also let faucets drip slightly during extreme freezes and check your water pressure regularly. By following these precautions, you can keep your home safe from water damage. ### If It Happens, Do This Immediately Even with precautions, accidents can still happen. If you discover a burst pipe, the very first step is to turn off your home’s main water supply. Next, remove any standing water if it is safe to do so and try to protect areas that have not been affected. After that, call a professional restoration team immediately, because the sooner you call, the easier it is to restore your home. --- ## Dishwasher and Washing Machine Malfunctions ### Why This is So Common in ME and NH Dishwashers and washing machines make daily life easier, but when they fail, they can quickly cause serious water damage. In Maine and New Hampshire, these issues are even more common because of seasonal temperature swings, older appliances, and aging plumbing. Cold snaps can cause hoses to crack, heavy use during holidays can strain pumps, and sediment buildup in pipes can lead to unexpected leaks. When any of these malfunctions happen, water can spread into cabinets, floors, and nearby walls, causing water damage. ### Most Common Malfunctions We’re Called For These include broken hoses, clogged or worn-out pumps, valve failures, and cracked seals. When these problems happen, leaks can spread quickly, sometimes into multiple rooms if left unnoticed, and can lead to both water damage and mold growth if not addressed promptly. ### Warning Signs for Proactive Care The best way to prevent a major emergency is to catch problems early. Unusual noises during operation, standing water around the appliance, slow drainage, or inconsistent performance mean there may be a problem. Regular maintenance, such as inspecting hoses, cleaning filters, and checking water connections, can also prevent many of these issues. --- ## Sewer Backups ### What Causes Sewage Backups It’s common for tree roots to grow into sewer pipes, while in others, main lines become clogged or damaged over time. On top of that, older pipes can collapse, and during heavy storms, excess runoff can overwhelm the system. Because these issues often develop gradually, they can go unnoticed for a while. However, without regular inspections and maintenance, even a small blockage can slowly build up and turn into a serious sewer backup. ### Warning Signs of Sewer Issues to Know In many cases, warning signs appear well before a full sewer backup happens. You may notice drains slowing down throughout the home, or hear gurgling sounds coming from toilets and sinks. At the same time, water might begin pooling near cleanouts, and strong, unpleasant odors can come from drains. Because these signs point to a growing blockage or system issue, catching them early often gives homeowners more options and helps prevent far more serious damage. --- ## Plumbing Leaks ### The Silent Destroyer: The Fast and Slow Types of Leaks Plumbing leaks are often called the silent destroyer, and that is because water can leak slowly behind walls, under floors, or beneath sinks, quietly causing damage over time. On the other hand, fast leaks release a large amount of water all at once, spreading quickly across floors and into nearby rooms. Both slow and fast leaks can lead to serious problems, so you should never ignore them. ### How We Find Hidden Leaks Because leaks are often out of sight, finding them requires more than just a visual check. That’s why we use tools like moisture meters and thermal imaging cameras to trace where water is traveling. Combined with years of hands-on experience, these tools allow us to locate leaks behind walls or under flooring. As a result, we are able to stop the source before the damage becomes even more extensive. ### The DIY vs. Professional Decision Plumbing systems are connected, which means one mistake can quickly lead to bigger issues. Without the proper tools or training, repairs can worsen the leak or leave hidden moisture behind. Because of this, calling a professional makes sure the problem is fully resolved and helps prevent repeat damage in the future. --- ## What All 4 Have in Common ### The Earlier We’re Called, The Better From our experience, timing makes all the difference. When homeowners reach out at the first sign, the damage is easier to contain, restoration moves faster, and repair costs are often lower. On the other hand, waiting too long allows water to travel, soak structural materials, and create hidden problems like mold or rot, which can complicate the recovery process. ### Why Professional Assessment is Necessary Water damage is not always so obvious. A trained technician can detect hidden moisture, pinpoint the source of leaks, and evaluate the full extent of potential damage. Early professional intervention makes sure that the restoration process addresses every affected area and not just the visible ones. --- ## Knowledge and Preparation are Protection After more than 20 years helping homeowners across Maine and New Hampshire, one principle stands out: knowledge and preparation are your best protection against water damage. Unlike [external causes covered in Part 1](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-1-of-2-the-weather-structural-water-damage-we-see-again-and-again-in-me-and-nh/), these internal failures can happen to anyone, and understanding common risks and preventative measures makes all the difference. If you are experiencing any of these warning signs, you can count us for an honest assessment. We are here to help. Contact Octagon Cleaning & Restoration Maine Team: [207-893-0002](tel:12078930002) New Hampshire Team: [603-239-2100](tel:16032392100) **Categories:** Water Damage --- ### [Real Talk About Restoration: The Octagon Podcast Reveals Behind the Scene Stories](https://octagonrestoration.com/blog/real-talk-about-restoration-the-octagon-podcast-reveals-behind-the-scene-stories/) **Published:** February 10, 2026 **Author:** octagon **Content:** Hosted by Robert York, founder and owner of Octagon Cleaning & Restoration, alongside General Manager Brad Rosenberger, this podcast pulls back the curtain on what really happens in the restoration industry. But this isn’t just another business podcast. Robert and Brad are passionate about serving their community, their customers, and their team—and it shows in every episode. At the heart of Octagon’s approach is a simple but powerful credo: **do no harm and do what’s right for customers and employees**. In an industry where people are often at their most vulnerable, this commitment to integrity is at the core. Let’s dive into what each episode has to offer. ## Episode Breakdown **Episode 1:** From One-Man Operation to Industry Leader: The Octagon Cleaning & Restoration Story (20:58) [Watch on YouTube](https://youtu.be/0UfrSu-yVD4?si=T3q8gETuxCOJeUta)Every great company has an origin story, and Octagon’s is no exception. In this premiere episode, Robert York takes you back to the beginning, sharing the challenges, triumphs, and pivotal moments that shaped Octagon into the trusted restoration company it is today. You’ll hear about the early days of building the business from the ground up, the obstacles faced along the way, and the defining principles that guided every decision. This isn’t just a business success story; it’s a testament to what happens when you prioritize doing right by your customers and team above all else. **Episode 2:** More Than Mold: Life, Family, and the Ethics of Restoration (25:29) [Watch on YouTube](https://youtu.be/_PL2gPFzwvY?si=u43TKF40GgzBDxsh) In this deeply personal episode, Robert and Brad open up about the human side of running a restoration business. They discuss the delicate balance between demanding work schedules and family commitments, and why treating both customers and employees with dignity isn’t just good practice, it’s essential. You’ll gain insight into the ethical dilemmas that arise when working with people during their most vulnerable moments and how Octagon’s “do no harm” philosophy guides every interaction. This episode reminds us that behind every restoration project is a family in crisis, and choosing a company with strong values can make all the difference in your experience. **Episode 3:** Water Damage 101: Why You Need Professional Restoration (14:53) [Watch on YouTube](https://youtu.be/TnPDGV1EU_Y?si=Lszm9goUmAdsFdnT) [Water damage ](https://octagonrestoration.com/services/water-damage/)is one of the most common and misunderstood property emergencies. In this practical, information-packed episode, the Octagon team breaks down everything you need to know about water damage restoration. Learn why that “small” leak can lead to major structural issues and health hazards if not properly addressed, and why DIY solutions often create bigger problems down the road. Robert and Brad walk through the professional restoration process step-by-step, explaining what happens from the initial call to final completion. You’ll discover the hidden dangers lurking behind wet walls, the importance of proper drying techniques, and what questions to ask when choosing a restoration company. **Episode 4**: Inside Fire Damage Restoration: A Project Manager’s Perspective (12:20) [Watch on YouTube](https://youtu.be/WTz841eMFkk?si=ZCZpE66QXZ3vmgrY)[Fire damage restoration ](https://octagonrestoration.com/services/fire-smoke-damage/)is complex, emotional, and often overwhelming for property owners. In this episode, Brad Rosenberger brings his project management expertise to the forefront, offering a behind-the-scenes look at what really goes into restoring a fire-damaged property. From coordinating with insurance adjusters to managing multiple contractors and timelines, you’ll understand the intricate dance required to bring a property back to life. Brad shares real-world scenarios, common challenges, and how Octagon navigates the complications that inevitably arise during fire restoration projects. Most importantly, you’ll learn what to expect if you ever face this situation—the timeline, the process, the communication, and how the right restoration partner can transform a devastating experience into a manageable recovery. ## Why Listen? **Transparency: Pull back the curtain on the restoration industry** The restoration industry can feel like a black box when you’re in crisis mode. Robert and Brad believe that knowledge is power, which is why they’re committed to complete transparency about how the industry works. **Education: Learn what to look for in restoration services** Not all restoration companies are created equal. Through real-world examples and expert insights, the Octagon Podcast educates listeners on the key differentiators between quality restoration work and shortcuts that cause more harm than good. You’ll learn the critical questions to ask, the certifications that matter, the equipment that’s essential, and the processes that separate professional restoration from surface-level fixes. **Empowerment: Make informed decisions when disaster strikes** Emergencies are stressful enough without the added anxiety of not knowing who to trust or what to do. The Octagon Podcast empowers you with the information you need to take control when disaster strikes. Understanding the restoration process, knowing your rights, recognizing quality work, and feeling confident in your choices can transform an overwhelming situation into a manageable one. **Behind-the-scenes access: Hear directly from the experts doing the work** This is an honest conversation with the people who show up to your property and do the work. Robert and Brad share stories from the field, lessons learned from decades of combined experience, and the real challenges they face every day. This unfiltered access gives you a genuine understanding of what restoration professionals think about, care about, and prioritize. You’ll hear the passion, the commitment to excellence, and the ethical framework that guides every decision at Octagon—straight from the source. ## The Octagon Podcast on YouTube Ready to dive in? The [Octagon Cleaning & Restoration Podcast ](https://www.youtube.com/@OctagonCleaningandRestoration)is available now on YouTube, making it easy to watch and listen wherever you are. **Don’t miss future content:** The podcast is regularly updated with new episodes and insights. The channel was last updated on February 13, 2025, and Robert and Brad are committed to continuing the conversation. **Engage with the community:** The comment section is open for your questions, feedback, and topic suggestions. Robert and Brad are listening and want to hear what matters most to you. Your input helps shape future episodes and ensures the content stays relevant to the challenges you’re facing. As always, if you need restoration support in Maine and New Hampshire, we are here to help. **Maine:** [207-893-0002](tel:12078930002)**New Hampshire:** [603-239-2100](tel:16032392100) **Categories:** News --- ### [20+ Years, Thousands of Calls [Part 1 of 2]: The Weather & Structural Water Damage We See Again and Again in ME and NH](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-1-of-2-the-weather-structural-water-damage-we-see-again-and-again-in-me-and-nh/) **Published:** February 6, 2026 **Author:** octagon **Content:** For more than 20 years, Octagon Cleaning & Restoration has been serving homeowners across Maine and New Hampshire. During that time, we have responded to thousands of water damage calls. Through all those visits, one thing has become clear: water damage rarely happens at a convenient time. And in New England, that unpredictability is even more intense. With heavy snow in the winter and prolonged rainfall, homes in this region are constantly under pressure. As a result, even small structural weak points can turn into serious water problems over time. This guide is Part 1 of a two-part series, and it focuses specifically on the external and environmental causes of water damage. In other words, we are looking at the problems that start outside your home and slowly work their way in. After two decades of hands-on experience, we have narrowed these down to four weather and structural issues that cause the most damage in Maine and New Hampshire. We’ll walk through each of these issues step by step. --- ## Flooding From Storms Or Groundwater ### New England’s Unique Vulnerability New England’s climate makes storms and groundwater flooding more common. Heavy rain, melting snow, and frozen ground often happen at the same time, and when the ground cannot absorb water, it has to go somewhere. As a result, that water starts moving toward homes, causing damage. On top of that, many homes in Maine and New Hampshire are built on sloped land or dense soil that does not drain well. Because water cannot soak in quickly, it tends to collect around foundations. Over time, this buildup increases the chances of basement flooding and hidden moisture problems inside the home. ### What We’ve Learned in 20 Years After thousands of restoration calls, we have noticed that [storm-related flooding](https://octagonrestoration.com/services/natural-disaster-relief/) usually follows the same pattern. Most of the time, the damage does not come from one major storm, but from water building up little by little over several storms. We saw this during a severe rainstorm in Auburn, Maine, when Court Street Baptist Church suffered significant water and mold damage. Our team at Octagon Cleaning & Restoration handled the cleanup, and it showed how quickly stormwater can take over a building. As the client shared: *Court Street Baptist Church in Auburn, Maine had extensive mold and water damage as a result of a severe rainstorm. Octagon of Windham did the remediation work. Jimmy Brown was an excellent worker and supervisor of the crew. He was very willing to lead by example and was respectful with his crew and with those of us who were in the building. His work ethic was outstanding and his desire to complete the job with quality workmanship was commendable.* ***– James*** --- ## Ice Dams and Clogged Gutter ### Why This is So Common in ME and NH Ice dams and clogged gutters are another major source of water damage we see across Maine and New Hampshire. The reason this issue is so common is largely due to the climate. Long winters and heavy snowfall cycles create ideal conditions for ice dams to form. During the day, warmer temperatures cause snow on the roof to melt slightly. Then at night, when temperatures drop, that water refreezes before it can fully drain away. Because this cycle happens again and again, ice slowly builds up along roof edges and inside gutters. ### What Your Roof is Trying to Tell You In many cases, your home shows warning signs before a major leak occurs. For instance, water stains on ceilings, peeling paint near exterior walls, or icicles forming in unusual spots are often early indicators that water is not draining properly. Because these signs do not always look serious at first, many homeowners ignore them. However, when left unaddressed, that trapped water can lead to mold growth, wood rot, and repairs that are far more costly than early prevention. ### Our Prevention Checklist To prevent ice dams and gutter damage, it is important to manage how water moves around your home. – Regular gutter cleaning keeps water flowing freely – Proper roof ventilation and enough attic insulation help reduce uneven melting. It is also important to watch for early warning signs. By acting early, homeowners can fix small issues before harsh winter conditions make them worse. --- ## Leaky Roofs ### Why This Remains in Our Top 4 Most Common Issues After 20+ Years Even with better roofing materials available today, leaky roofs remain a common problem because the weather itself hasn’t changed. Homes are still exposed to heavy snow, strong winds, and frequent freeze-thaw cycles, and roofing systems slowly wear down year after year. At the same time, roof damage usually happens gradually. Shingles loosen little by little, flashing around openings wears down, and seals weaken over time. Because these changes are not always visible from the ground, leaks can go unnoticed until water reaches ceilings, walls, or insulation inside the home. ### Common Roof Failure Points Roof leaks usually start in the same places. Flashing around chimneys, vents, and skylights is a common problem area, especially as materials age and shift with temperature changes. Roof valleys are another trouble spot, since they naturally collect and direct water. Missing or damaged shingles are also a frequent cause. Once water slips beneath the roofing layer, it can spread quickly, following gravity and the structure of the home into areas far from the original leak. ### When to Act If you notice: – Ceiling stains – Musty odors – Peeling paint – Unexplained moisture after a storm These are signs it’s time to take a closer look. To prevent small leaks from turning into costly repairs, address these issues as soon as you notice them. Taking action early is one of the best ways to [protect your home from long-term water damage](https://octagonrestoration.com/services/water-damage/). --- ## Basement Issues (Drainage, Foundation Cracks, Sump Pump Failures) ### The Foundation of Problems Basement water issues are some of the most stressful situations homeowners face. Because basements sit below ground level, they naturally collect pressure from surrounding soil and groundwater. When heavy rain, snowmelt, or rising water tables come into play, even well-built homes can experience sudden and unexpected flooding. Because these issues develop slowly, they’re easy to overlook. However, once water begins entering through the foundation, it rarely stays contained to one area, which is why early detection is so important. ### Poor Drainage, Foundation Cracks, Sump Pump Failures Basement flooding is not caused by just one issue. Poor exterior drainage can send water straight to the foundation, cracks allow water to seep inside, and sump pumps can fail due to power outages or mechanical problems. We have seen this firsthand, including a recent lake house case where a sudden rise in the water table caused severe basement flooding. Even after decades without issues, the sudden change overwhelmed the system. As the homeowner shared: “*We experienced some serious flooding in our basement this past Spring at our lake house. It was an extraordinary water table rising event. In 48 years of living in this home we never had such an experience.* *Matt from Octagon, who helped us understand Octagon’s full range of services, was attentive and efficient. We knew we were in good hands from the start.* *The process took longer than Octagon had originally estimated for the entirety of the process, however, their team did not consider their work completed until our basement was back to a dry, clean and live-able condition. We are very impressed by their professionalism and the positive results.”* --- ## What All 4 Have in Common ### The Earlier We’re Called, The Better Timing makes a huge difference. When homeowners reach out at the first sign of trouble, damage is often easier to contain, and restoration can move faster and more efficiently. On the other hand, waiting too long often means water has already reached hidden areas. At that point, cleanup becomes more involved, drying takes longer, and repairs become more costly. ### Why Professional Assessment is Necessary Another common issue homeowners face is water damage that is not immediately visible. Surfaces may appear dry, but moisture can remain trapped behind walls or under floors. Without the right tools and experience, these hidden problems are easy to miss. Having professionals assess the situation early gives homeowners a clear picture of what’s happening beneath the surface. That insight helps prevent future issues and ensures the restoration process addresses the full scope of the damage. --- ## Knowledge and Preparation are Protection After more than two decades of helping homeowners across Maine and New Hampshire, one lesson stands out above all others: knowledge and preparation make a real difference. The four external causes covered in this guide are not rare events, and they are not going away. In fact, with changing climate patterns, many of these issues are becoming more frequent and more severe. That’s why understanding how and why water damage happens is so important. When homeowners know what signs to watch for and how their home responds to weather, they’re better prepared to act quickly and protect their property. And this is only half the story. External forces are just one side of water damage risks. In Part 2, we’ll take a closer look at the internal system failures we see just as often, like burst pipes, appliance leaks, and other unexpected disasters that can happen inside the home As always, if you’re a property owner in ME or NH, reach out to our team, we are here to help. Contact Our Maine Team: [603-239-2100](tel:16032392100)New Our Hampshire Team: [207-893-0002](tel:12078930002) **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [The Best Practices to Prevent Pipes from Freezing in ME and NH Winter Season](https://octagonrestoration.com/blog/the-best-practices-to-prevent-pipes-from-freezing/) **Published:** February 5, 2026 **Author:** octagon **Content:** The best way to [keep pipes from freezing in winter](https://octagonrestoration.com/blog/frozen-pipes-your-questions-answered/) is by taking a number of proactive, preventive steps before winter’s icy grip sets in. No one wants to come home from work or return from the holidays to the sight of water gushing from a burst pipe, let alone walk into a flooded house. Yet, it happens all too often, which is why Octagon Cleaning and Restoration wants to remind its customers that now is the time to safeguard the water pipes in their homes or businesses against freezing in winter. Frozen pipes can lead to a catastrophic failure of those pipes. Once they rupture, expect area flooding at least damage not only to surrounding walls, floors, ceilings, furniture, and furnishings, but also potentially damage insulation, drywall, other building materials, and household safety hazards if exposed to wiring and electrical outlets. --- ## 5 Essential Tips to Protect Your Pipes from Freezing this Winter ### 1. Identifying Areas of Vulnerability Homeowners should identify areas where pipes may be vulnerable to cold air or drafts when cold weather sets in. Exposed or inadequately insulated pipes in following unheated spaces are highly susceptible to freezing when temperatures drop. – Exterior walls – Kitchen and bathroom cabinets – Crawl spaces – Basements Knowing where your pipes are most exposed to cold allows you to take preventive measures, like adding insulation, sealing drafts, or increasing the flow of warm air to those areas during cold snaps. ### 2. Insulation Insulating pipes is an effective way to prevent them from freezing in winter. Insulation provides a protective barrier against the cold, which helps maintain a more stable temperature for the water inside. On the other hand, uninsulated pipes in unheated areas are at a high risk of freezing and potentially bursting. Wrapping pipes in foam sleeves should provide enough insulation for exposed pipes in moderately cold areas of the house—the thicker the sleeve, the better insulated the pipe. Insulating vulnerable pipes reduces heat loss, saves energy, and ensures the water inside stays above freezing. Insulation provides a cost-effective, long-term solution to safeguard your plumbing system in cold weather. ### 3. Dripping Faucets Leaving a faucet dripping cold water during a cold snap can help prevent pipes from freezing by allowing a small amount of water to flow through the pipes continuously. This helps prevent the water from standing and freezing inside the pipes when temperatures drop, which can cause them to burst. A slow drip of water helps relieve pressure in the pipe, making it less likely to crack or split due to freezing temperatures. If the dripping stops or slows, it’s likely the water in the pipe has frozen or beginning to, and it’s time to take steps to thaw it to prevent further damage. ### 4. Keep Cabinet Doors Open During Freezing Temperatures Opening cabinets that house water pipes are a simple yet effective way to prevent pipes from freezing during a cold snap. Doing so allows warm air from the heated interior of the home to circulate pipes, especially those under kitchen and bathroom sinks. These areas are often located along exterior walls, where pipes are more exposed to cold temperatures and more vulnerable to freezing. By opening the cabinet doors, you reduce the temperature difference between the pipes and the rest of the house, helping keep the water inside the pipes above freezing. ### 5. Maintain a Consistent Flow of Warm Air Maintaining a consistent flow of warm air to vulnerable areas of the house is another way to keep pipes from freezing during cold weather. Not just the pipes under cabinets but other areas where pipes may be housed along exterior walls, anterooms, and unfinished basements—areas that often have little natural heat and are more exposed to the cold. By ensuring that warm air reaches these typically cooler parts of the house, you minimize the risk of frozen pipes, maintain reliable water flow, and avoid the high costs and inconvenience of emergency repairs. --- ## What to Do If Your Pipes are Already Frozen **1. Turn Off the Water Main** Start by shutting off the water main to stop additional water from flowing into your home’s plumbing system. This prevents pressure buildup, which could cause pipes to burst. **2. Open Your Faucets** Turn on the affected faucets to relieve pressure and drain any residual water. Be gentle when turning the knobs, as the faucets themselves may also be frozen. **3. Switch Off the Boiler** For added safety, turn off your boiler or heating system to avoid damage while addressing the frozen pipes. **4. Thaw the Frozen Pipes** Use a safe heating method, such as setting up a space heater in the area of the freeze. Ensure the space heater is monitored and never left unattended. You can also open your cabinet doors to allow warm air to circulate around the pipes behind walls or under sinks. **5. Important Safety Note** Do not use flammable heat sources, like propane heaters or blowtorches, to thaw frozen pipes. These pose a serious fire hazard and could damage your plumbing. --- ## When to Call a Professional to Handle It – If you can’t locate the freeze. – If the frozen pipe is inside a wall or ceiling. – If you’re uncomfortable attempting the thaw yourself. – If you turn on a faucet and nothing comes out and you suspect the main water line may be frozen. --- ## We’re Here to Ease Your Stress and Get the Job Done Right We’ve built our reputation on reliability, quality workmanship, and putting our customers’ peace of mind first. When temperatures drop and pipes are at risk, you can count on us. “All around fantastic. I think the best quality at Octagon is their great communication skills. We were updated every step and their due diligence in ensuring the work was done right was great. They came back through multiple times to ensure the job was done and done right.” – J.O [Read more customer reviews](https://share.google/2c2gyTvSM76dGrW8K) --- ## ACAC and IICRC Certified Our firm is ACAC and IICRC Certified, and we are proud members of the Better Business Bureau. This means we adhere to a strict code of ethics and use approved cleaning and restoration methods. **ACAC (American Council for Accredited Certification)** This certification indicates that technicians are trained and qualified to handle environmental issues like mold inspection and remediation, asbestos assessment, and lead inspection—all of which can become concerns after water damage from burst pipes. **IICRC (Institute of Inspection, Cleaning and Restoration Certification) This is the leading certification body for the cleaning and restoration industry. IICRC-certified technicians are trained in proper water damage restoration, structural drying, mold remediation, and other restoration services. [Learn more about our certifications. ](https://octagonrestoration.com/blog/certification-matters-why-octagons-expertise-sets-us-apart/) --- ## Protect Your Home from Frozen Pipes and Water Damage Winter in Maine and New Hampshire can be tough on your plumbing. Whether you need help preventing frozen pipes or you’re already dealing with a [water damage emergency](https://octagonrestoration.com/services/water-damage/), we’ve got your back. Our team has spent years helping neighbors throughout New England tackle everything from frozen pipe prevention to major water damage restoration. We know how stressful these situations can be, and we’re here to make the process as smooth as possible. **Need help? Give us a call anytime:** **Maine:** [207-893-0002](tel:12078930002)**New Hampshire:** [603-239-2100](tel:16032392100) We’re ready when you are—whether you want to schedule a preventive inspection or need emergency assistance right now. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Family Safety Over Business Hours: What Octagon Restoration’s Family-Centered Service Looks Like](https://octagonrestoration.com/blog/family-safety-over-business-hours-what-octagon-restorations-family-centered-service-looks-like/) **Published:** February 4, 2026 **Author:** octagon **Content:** What does it mean when a restoration company says they put “family safety first”? It means treating your family emergency like it’s ours. This is what separates real emergency service from business-hours-only promises. --- ## Water Damage Can’t Wait for Business Hours Water disasters follow no schedule. Pipe bursts happen at 2 AM. Heavy rain floods basements on Saturday afternoons. Appliances fail on holiday weekends. And when water damage strikes, the clock starts ticking immediately, not on Monday morning. **Here’s why timing is critical:** mold can begin growing within 24 to 48 hours of water exposure. That means a Friday night leak gives mold the entire weekend to take hold before most companies would even return your call. Every hour of delay allows water to soak deeper into walls, floors, and furnishings while creating the perfect environment for mold growth. **This becomes especially concerning when children are in the home.** Kids are more vulnerable to mold exposure than adults, their developing respiratory systems make them more susceptible to allergies, asthma triggers, and breathing issues. What might be a minor irritant for an adult can become a serious health risk for a child. **The “weekend gap” creates real danger.** Picture this: [water damage ](https://octagonrestoration.com/services/water-damage/)on Friday night means most families face a choice, live in a potentially hazardous environment all weekend, or try to find help when everyone else is closed. Meanwhile, every passing hour increases both the damage to your home and the risk to your family’s health, especially your children. That’s exactly the situation one parent faced when he called Octagon. Waiting until Monday wasn’t an option when their son’s safety was at stake. --- ## Real Story: A Family’s Weekend Emergency in Maine The best way to understand what family-centered service really looks like is through a real experience. One family recently shared their story after facing water damage at home. > *“Matt at Octagon was a lifesaver. I cannot express how great he was while dealing with my claim. He made my family’s safety a priority, to the point of coming to my house on a Saturday for inspection and a Friday night to put in plastic sheeting to protect my son from any possible mold. I cannot recommend their services strongly enough. If you have a water issue and especially if you are going through your insurance, do yourself a favor and call Octagon.” > – C.L.* --- ## What Family-Centered Service Looks Like ### Saturday Inspection One of the ways we demonstrate family-centered service is by coming out for inspections on weekends. In the case of C.L.’s family, Matt visited the house on a Saturday to assess the situation. This meant the family did not have to wait through the weekend worrying about worsening damage or potential health risks. ### Making Family Safety the Top Priority When you call us, we know what that moment means. You’re not calling because it’s convenient—you’re calling because you’re worried, you’re unsure what to do next, and you need someone who will take your emergency as seriously as you do. Often, we’re the call you make when there’s no one else to turn to. That’s why when Matt arrived at this family’s home on a Friday night with plastic sheeting, it wasn’t about going above and beyond, it was about doing what needed to be done. A child’s exposure to mold couldn’t wait until Monday. The protective barrier needed to go up immediately. So it did. We understand the weight of that phone call. When we can secure your family’s safety right away, we don’t hesitate. We don’t check the calendar. We act, because we know you’re counting on us when it matters most. --- ## What to Look for in a Water Damage Restoration Company Not every company that claims to offer 24/7 service truly delivers it, which is why asking the right questions matters. **To start, it is important to confirm whether they actually respond at any hour**, including nights and weekends. A team that shows up outside the standard 9-to-5 window can make a real difference in limiting damage and keeping your family safe. **Consider whether the company understands the added risks when children are in the home.** Families with young kids need more than basic cleanup. They need immediate protective steps to reduce exposure to hazards like mold or contaminated water. **Another key factor is how they handle insurance.** Can they work directly with your provider while still keeping your family’s safety front and center? Companies that manage insurance smoothly while acting quickly help reduce stress during an already overwhelming situation. **Finally, pay attention to how fast they move to protect your home.** Simple actions, such as installing temporary barriers or plastic sheeting, can prevent further damage and lower health risks while the full restoration process is underway. --- ## Don’t Wait for Business Hours, If You Need Us Give Us a Call Contact Octagon Cleaning & Restoration Maine Team: [207-893-0002](tel:12078930002) New Hampshire Team: [603-239-2100](tel:16032392100) **Categories:** Water Damage --- ### [Maine & NH Homes: Early Signs of Mold in House to Watch](https://octagonrestoration.com/blog/maine-nh-homes-early-signs-of-mold-in-house-to-watch/) **Published:** December 24, 2025 **Author:** octagon **Content:** Mold problems rarely look urgent at first. A faint smell. A small stain. A room that never seems to dry. These early signs often get ignored, yet they are some of the most common signs of mold in house that lead to costly damage later. In Maine and New Hampshire, mold often develops quietly due to long winters, snow melt, coastal humidity, and tightly sealed homes. By the time mold becomes obvious, it has often spread behind walls, under floors, or into HVAC systems. Understanding the early signs of mold in house allows homeowners to act before indoor air quality and structural materials are affected. Octagon Cleaning & Restoration helps homeowners across Maine and New Hampshire identify mold conditions early and restore safe living environments using certified inspection and remediation methods. --- ## **Why Mold Develops Easily in Maine and New Hampshire Homes** Homes across Cumberland County, York County, Hillsborough County, and Rockingham County face unique moisture challenges. Cold winters cause condensation. Snow and ice dams introduce water intrusion. Coastal air raises indoor humidity. Inland homes experience long periods of closed ventilation. When moisture remains trapped, mold spores settle and grow. According to [EPA](https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide-chapter-1) and [CDC guidance](https://www.cdc.gov/mold-health/about/clean-up.html), indoor mold thrives when relative humidity stays above 60 percent. Ideal indoor levels should remain between 30 and 50 percent. Mold growth requires: - Moisture intrusion - Organic materials like drywall, framing, or insulation - Limited airflow These conditions often follow plumbing leaks, roof damage, basement seepage, or poorly dried water damage. Once active, mold contamination in homes continues spreading until moisture is properly controlled. --- ## **Visual Signs of Mold in House You Should Never Ignore** One of the most recognizable signs of mold in houses is visible surface change. Mold can appear black, green, gray, or white. It often forms in corners, behind furniture, around windows, or near vents. Other household mold indicators include: - Peeling or bubbling paint - Stained drywall - Warped wood trim - Darkened ceiling areas These changes are rarely cosmetic. They often signal moisture trapped behind walls or beneath flooring. When visible mold appears, hidden growth is usually present as well. A professional [mold inspection](https://octagonrestoration.com/services/mold-removal/) helps determine how far contamination has spread. --- ## **Musty Smells: One of the Most Common Signs of Mold in House** A persistent musty odor is an early warning sign many homeowners dismiss. Mold releases microbial gases as it grows. These gases collect in enclosed spaces and return even after cleaning. If odors worsen during humid weather or when heating systems run, mold may be present inside wall cavities, insulation, or HVAC ductwork. A recurring mold smell should never be masked with sprays or deodorizers. 👉 Not sure if odors in your home point to mold? A professional inspection can confirm hidden mold before damage spreads. --- ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Early-Signs-of-Mold-in-House-to-Watch-img-1-1.jpg)## **Moisture Problems That Lead to Mold Growth in Homes** Mold always follows moisture. Even when growth is not visible, moisture related conditions create ideal environments. Early moisture-related signs of mold in house include: - Condensation on windows - Damp basement walls - Wet insulation - Slow drying after leaks - Buckling or warped floors According to EPA guidelines, moisture meters and infrared imaging are essential tools for detecting hidden moisture. These tools help identify problem areas before mold becomes visible. Even minor water damage can lead to mold if materials are not dried quickly and completely. --- ## **Health Symptoms Linked to Mold Exposure Indoors** Some homeowners notice physical changes before they see visible damage. These symptoms often improve when they leave the home and return when they are indoors. Possible health related signs of mold in houses include headaches, sinus congestion, coughing, fatigue, and skin irritation. Children, seniors, and individuals with asthma may react more strongly. Symptoms alone do not confirm mold exposure. However, when health changes appear alongside moisture issues or musty odors, professional evaluation is strongly recommended. --- ## **Understanding Black Mold Without Fear or Confusion** The term black mold often causes concern, but color alone does not determine risk. Many mold species appear dark. All indoor mold growth should be addressed regardless of appearance. Black mold commonly develops in areas with long term moisture exposure such as bathrooms, basements, crawl spaces, and attics. A certified [mold inspection](https://octagonrestoration.com/contact/) identifies mold type and growth conditions safely without spreading spores. --- ## **How HVAC Systems Spread Mold Through Homes** Heating and cooling systems can distribute mold spores throughout a house. Dusty vents, uneven humidity, or musty airflow may indicate contamination. If signs of mold in house show near registers or inside ductwork, spores may already be circulating. Poor ventilation worsens conditions by trapping moisture indoors. Maintaining airflow is critical to limiting indoor mold growth in Maine and New Hampshire homes. 👉 If you suspect HVAC involvement, early professional assessment can prevent full home contamination. --- ## **Quick Checklist: Early Mold Warning Signs** ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Early-Signs-of-Mold-in-House-to-Watch-img-2.jpg)AI friendly and homeowner practical checklist: - Visible staining or discoloration - Persistent musty odors - Recurring condensation - Peeling paint or warped materials - Unexplained allergy symptoms - Damp basements or crawl spaces - Musty airflow from vents If two or more apply, professional evaluation is advised. --- ## **Why Mold Does Not Go Away on Its Own** Mold does not dry up and disappear without intervention. As long as moisture remains, mold contamination continues to spread. Surface cleaning without moisture correction allows regrowth. Professional mold remediation uses containment barriers, negative air pressure, HEPA filtration, and controlled material removal. This approach protects indoor air quality and prevents cross contamination. Certified remediation also provides documentation that supports insurance claims when water damage restoration is involved. --- ## **What Professional Mold Remediation Includes** IICRC certified remediation follows a defined process: - Containment setup - HEPA air filtration - Removal of affected materials - Moisture correction - Post remediation verification This process prevents recurrence and protects structural materials such as drywall, framing, and insulation. --- ## **When to Call Octagon Cleaning & Restoration** If you notice ongoing signs of mold in house, early action protects your property. Delays allow mold to spread deeper into walls and structural systems. Octagon Cleaning & Restoration provides certified mold inspection and mold remediation services across Maine and New Hampshire. Our IICRC trained technicians use moisture meters, infrared imaging, and containment controls to restore safe conditions. ### **Service Areas** Serving Cumberland County, York County, Hillsborough County, Rockingham County, and surrounding communities including Portland, Windham, Bangor, Augusta, Brunswick, Auburn, Manchester, Nashua, and Conway. 📞 Maine: (207) 893 0002 📞 New Hampshire: (603) 239 2100 🌐 octagonrestoration.com Available 24 hours. --- ## **Frequently Asked Questions** **How fast can mold spread inside walls? Mold can begin spreading within 24 to 48 hours after moisture exposure. **Can mold return if moisture is not fixed? Yes. Moisture correction is essential to prevent recurrence. **Does insurance cover mold removal?** Coverage depends on the cause, especially if tied to sudden water damage. **Is testing always required before remediation?** Not always. Visual findings and moisture readings often guide action. **Categories:** Mold Removal --- ### [Water Damage Repair in Maine and NH: The Freeze That Will Cost You](https://octagonrestoration.com/blog/water-damage-repair-in-maine-and-nh-the-freeze-that-will-cost-you/) **Published:** December 18, 2025 **Author:** octagon **Content:** Winter in Maine and New Hampshire brings long periods of freezing temperatures, heavy snow, and constant melting and refreezing. Many homeowners believe the biggest winter threats are storms or visible leaks. In reality, winter damage often starts quietly inside walls, attic spaces, basements, and floor cavities. By the time stains, odors, or cold drafts appear, moisture has already moved through the structure. At that stage, water damage repair in Maine becomes necessary and often urgent. Cold weather creates ideal conditions for hidden water problems. Freezing temperatures stress plumbing lines. Ice dams block roof drainage. Snow melt forces moisture into seams, gaps, and aging materials. When temperatures rise again, water continues to move through the home using capillary action and small cracks. *Searching “emergency water damage repair”?* [*Octagon*](https://octagonrestoration.com/contact/) *responds day and night across Maine and New Hampshire.* --- ## **Winter Water Damage Statistics** Cold-weather damage is one of the most common seasonal property issues. • Frozen pipes account for nearly one in five winter insurance claims in cold states. • Maine and New Hampshire experience frequent freeze-thaw cycles that increase moisture movement. • Homes older than forty years face higher risk due to insulation and ventilation limits. *Looking for water damage repair in Maine? Octagon is available 24/7.* --- ## **1. Why Freezing Temperatures Trigger Hidden Moisture Damage** Most winter water problems begin out of sight. When water freezes, it expands and increases pressure inside pipes and tight building spaces. Once temperatures rise, trapped moisture moves through weak points in walls, ceilings, and floors. Thermal bridging, poor insulation, and aging materials make this worse. Moisture then spreads further through capillary action. *Winter moisture spreading fast? Get water damage repair in Maine from Octagon.* --- ## **2. Ice Dams Create Serious Winter Hazards** Ice dams form when warm air escapes into the attic and melts roof snow. That water flows downward and refreezes at the roof edge, forming a barrier. Meltwater backs up under shingles and into roofing layers.Ice dams can cause: • Hidden roof leaks • Damaged insulation • Ceiling stains • High attic humidity • Drywall deterioration --- ## **3. Frozen Pipes Can Quickly Turn Into Emergencies** Frozen pipes are one of the most destructive winter events. When water freezes, it expands and increases internal pressure. Pipes can crack or split. When thawing begins, water flows freely into the home. A burst pipe can release hundreds of gallons in minutes. Immediate water damage repair in Maine helps prevent saturation of floors, walls, and insulation. ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Heat-Trailer-Ducting.jpg)High-risk areas include: • Unheated basements • Exterior wall plumbing • Garages • Seasonal or vacant homes • Poorly insulated additions *Searching “frozen pipe water damage repair”? Octagon responds 24/7 throughout Maine and New Hampshire.* --- ## **4. Snow Melt Causes More Damage Than Snowfall** Snowstorms look severe, but meltwater causes more problems. Daytime warming melts snow and sends water into siding seams and foundation areas. Nighttime freezing forces moisture deeper into cracks. Snow melt often leads to: • Foundation seepage • Attic condensation • Wet insulation • Hidden ceiling leaks • Basement moisture *Dealing with hidden winter water damage? Octagon is available 24/7 across Maine and New Hampshire.* --- ## **5. Older Homes Face Greater Winter Vulnerability** Many homes in Maine and New Hampshire were built before modern insulation standards. These structures lose heat easily and absorb moisture faster. Warning signs include: • Musty odors • Bubbling paint • Attic frost • Damp drywall • Cold wall zones • Rising energy bills *Looking for water damage repair in Maine this winter? Octagon responds day and night.* --- ## **Winter Ready Home Checklist** Use this checklist to reduce [winter](https://www.ready.gov/winter-weather) damage risk: • Check attic ventilation • Seal air leaks around pipes and wiring • Add [insulation](https://www.energy.gov/energysaver/insulation) where levels are low • Keep gutters clear before snow • Maintain steady indoor heat • Insulate exposed plumbing • Install moisture alarms in basements --- ## **How to Respond After Winter Water Damage** If you notice moisture: Step 1: Shut off the main water valve Step 2: Turn off electricity in affected areas Step 3: Document visible damage Step 4: Avoid DIY drying Step 5: Contact professionals for water damage repair in Maine Fast action limits long-term damage. --- ## **6. How Octagon Protects and Restores Your Home** ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Windham-Octagon-Vehicles.jpg)Octagon Cleaning and Restoration uses moisture meters, thermal imaging cameras, dehumidifiers, and HEPA air scrubbers to evaluate conditions and begin mitigation. Our team follows IICRC S500 guidelines for safe cleanup. Services include: • Emergency water extraction • Structural drying • Moisture monitoring • Safe stabilization • Insurance documentation *Water damage repair in Maine needed now? Octagon responds immediately.* --- ## **Winter Damage Is Silent, but You Are Not Alone** Hidden moisture causes serious problems when ignored. Early action helps avoid structural weakening and higher repair costs. Octagon Cleaning and Restoration serves homeowners across Maine and New Hampshire with fast, reliable response. Our teams are available twenty-four hours a day. *Searching “water damage repair in Maine”? Octagon Cleaning and Restoration is available 24/7.* --- ## **Frequently Asked Questions** **Q1: What causes most winter water damage? Ice dams and frozen pipes are the most common causes. **Q2: How long can winter water damage stay hidden? It can remain hidden for weeks or months inside walls or insulation. **Q3: Does snow melt really cause interior leaks? Yes. Meltwater often enters roofing and attic areas before refreezing. **Q4: When should I call a professional?** As soon as you see stains, odors, or damp materials. **Q5: Do you help with insurance documentation?** Yes. We provide photos, readings, and written reports. --- ## **Final Call to Action** *Looking for water damage repair in Maine this winter? Octagon responds day and night.* 📍 Maine: (207) 893 0002 📍 New Hampshire: (603) 239 2100 🌐 octagonrestoration.com Available 24 hours a day **Categories:** Water Damage --- ### [Fire Restoration in Maine and NH: The Danger Is Not Over Yet](https://octagonrestoration.com/blog/fire-restoration-in-maine-and-nh-the-danger-is-not-over-yet/) **Published:** December 18, 2025 **Author:** octagon **Content:** A fire may last only minutes. But the damage it leaves can last for months. Even after debris is removed, smoke residue, soot, and chemical byproducts remain. They settle inside walls, insulation, floors, and structural materials. Many homeowners believe their home is safe once the visible damage is gone. That is not true. Hidden contamination continues to spread. This is why professional fire restoration must begin right after emergency response. It protects the home and the people inside. For many homeowners, fire restoration in Maine is the only way to stop further damage after a fire. Smoke moves fast through a home. It settles on surfaces and travels through vents. Soot particles enter insulation, wall cavities, fabrics, and HVAC systems. These particles are corrosive. They stay active long after the fire is out. Without certified cleanup, contamination remains. It affects air quality, materials, and comfort. This is a major reason people need fire restoration in Maine and New Hampshire, even after small fires or heating problems. After a fire, many homeowners search fire restoration near me. Octagon Cleaning & Restoration is available 24/7 throughout Maine and New Hampshire. --- ## **What Is Secondary Fire Damage**? Secondary [fire](https://www.nfpa.org/en/education-and-research/home-fire-safety/winter-holidays) damage is the damage that continues after the flames are out. It does not stop on its own. It often gets worse with time. It includes: - Smoke residue settling into surfaces - Chemical byproducts moving through ventilation systems - Soot corrosion on metals and building materials - Odor compounds soaking into porous areas - Heat penetration into insulation and structure *Need fire restoration now?* [*Octagon*](https://octagonrestoration.com/contact/) *serves Maine and New Hampshire 24/7.* --- ## **1. The Hidden Damage After a Fire** The flames may stop. The damage does not. Smoke residue and soot continue spreading through airflow and HVAC systems. These contaminants reach rooms far from the [fire](https://www.ready.gov/home-fires). They settle slowly and cause long-term damage. Many homeowners only seek fire restoration in Maine after stains appear or odors return. By then, contamination has already spread. Hidden fire damage happens because: - Soot is acidic and breaks materials down - Smoke absorbs into porous surfaces - Airborne particles move through ductwork - Insulation traps contamination - Residue stays under floors and trim *The fire’s out. The damage isn’t. Octagon Cleaning & Restoration responds 24/7.* --- ## **2. Soot Is More Dangerous Than It Looks** Soot may look harmless. It is not. It is fine, acidic, and easy to spread. Even a thin layer can stain walls, corrode metal, damage electronics, and contaminate HVAC systems. There are different soot types. Dry soot and hydrophobic soot behave differently. Each requires the right cleaning method. This is why fire restoration in Maine and New Hampshire is often needed even when damage seems small. --- ## **3. Smoke Odor Can Last for Months** Smoke odor does not stay on the surface. It moves deep into insulation, drywall, wood, and fabrics. If it is not treated correctly, the smell comes back. It often returns when humidity changes or heat turns on. Smoke odor lasts because: - Combustion particles cling to materials - HVAC systems spread odor through rooms - Odor compounds stay trapped inside surfaces Professional fire restoration in Maine removes odor at the source, not just the smell you notice. *Fire cleanup cannot wait. Contact Octagon Cleaning and Restoration today.* --- ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Kitchen-Before-Reconstruction-2.jpg)## **Step by Step: What Happens During Professional Fire Cleanup**? Professional fire cleanup usually includes: - Evaluation of visible damage - Containment of affected areas - Removal of soot, ash, and debris - Deep cleaning of surfaces and contents - Air filtration with HEPA systems - Odor treatment with professional equipment - Documentation for insurance Each step supports safe and complete fire restoration in Maine and New Hampshire homes. --- ## **Winter Fire Damage Checklist for Homeowners** Watch for these warning signs: - Soot on vents or ceilings - Smoke odor that will not go away - Black dust near baseboards - Discomfort when entering rooms - Residue on walls or windows - Soot near heating equipment - Unusual furnace noises *Still smelling smoke? Octagon Cleaning and Restoration can help.* --- ## **Your Home Is Not Safe Until Contaminants Are Removed** ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Before-After-Kitchen-Fire-2.jpg)Fire damage is more than burned materials. Smoke particles, acidic soot, and chemical residue stay hidden. They remain inside walls, ceilings, and insulation. Even small fires can affect the entire home. Professional cleanup restores safe air and protects materials. Octagon Cleaning and Restoration provides trusted fire restoration in Maine and New Hampshire using certified methods and professional equipment. *Looking for fire cleanup after a fire? Octagon is available 24/7 across Maine and New Hampshire.* 📞 Maine: (207) 893-0002 📞 New Hampshire: (603) 239-2100 🌐 octagonrestoration.com Available 24 hours for emergency fire restoration. --- ## **Frequently Asked Questions** **Q1: How long can fire damage continue after a fire? Fire damage can continue for months if soot and smoke residue are not removed. **Q2: Is smoke damage always visible? No. Smoke often hides inside walls, insulation, and ductwork. **Q3: Can a small fire still cause serious damage?** Yes. Even small fires can spread soot and require fire restoration in Maine services. **Q4: Why does smoke odor return after cleaning?** Odor particles stay trapped and reactivate with heat or humidity. **Q5: Does fire damage affect HVAC systems?** Yes. Smoke and soot can circulate through ducts and spread contamination. **Categories:** Fire / Smoke Clean Up --- ### [How to Protect Your Family from Mold and Poor Indoor Air Quality](https://octagonrestoration.com/blog/how-to-protect-your-family-from-mold-and-poor-indoor-air-quality/) **Published:** October 30, 2025 **Author:** **Content:** ## **Key Takeaways** - Mold can develop quickly in damp areas, like basements, bathrooms, and attics. - Poor indoor air quality can trigger allergies and respiratory symptoms—especially in children. - Simple maintenance steps, such as ventilation, moisture control, and regular inspections, reduce risk. - Octagon Cleaning & Restoration provides expert testing and remediation for long-term prevention. --- ## **Why Mold Prevention Matters** [Mold](/services/mold-removal/) is more than just a cosmetic problem—it’s a health and home concern. When spores spread through your home’s air, they can trigger allergies, worsen asthma, and create persistent odors. Studies show that children exposed to mold early in life are more likely to develop respiratory issues later on. In Maine and New Hampshire, where weather shifts can bring humidity and damp conditions, mold prevention should be part of every homeowner’s maintenance plan. ## **Common Sources of Mold Growth** Mold thrives wherever moisture lingers. Some of the most common problem areas include: - **Basements:** Leaks, condensation, and poor ventilation make these spaces mold-prone. - **Bathrooms:** Steam from showers can feed hidden growth behind tiles or walls. - **Kitchens:** Leaky sinks, dishwashers, and plumbing connections often go unnoticed. - **Attics:** Roof leaks or poor insulation can lead to trapped humidity. - **Crawlspaces:** These areas can collect groundwater or humidity, allowing mold to spread upward. Identifying these zones early—and addressing water intrusion fast—can prevent costly remediation later. ## **Actionable Mold Prevention Tips** Here’s how homeowners can take simple, proactive steps to stop mold before it starts: 1. **Control Humidity Levels** Keep indoor humidity below 50%. Use dehumidifiers in basements and bathrooms. 2. **Ventilate Properly** Run exhaust fans in kitchens, bathrooms, and laundry rooms during and after use. 3. **Inspect Regularly** Check under sinks, behind appliances, and around windows for moisture or discoloration. 4. **Repair Leaks Quickly** Even small plumbing leaks can lead to big problems if left unchecked. 5. **Clean and Dry Promptly** After any spill or minor flood, dry affected areas within 24–48 hours to prevent mold growth. 6. **Schedule Professional Mold Testing** If you notice musty odors or recurring allergy symptoms, call Octagon for an air quality assessment. ## **The Link Between Mold and Indoor Air Quality** Poor indoor air quality often goes hand-in-hand with mold growth. When mold releases spores into the air, those particles circulate through your HVAC system, affecting every room in your home. Octagon Cleaning & Restoration offers air quality testing to identify hidden mold issues and verify safe conditions after cleanup. This ensures your home’s air remains healthy, especially for sensitive groups like children, seniors, or those with asthma. ## **When to Call a Professional** While minor surface mold can sometimes be handled with household cleaners, deeper infestations require certified remediation. Call Octagon if you notice: - Persistent musty odors - Stained or bubbling walls and ceilings - Visible mold larger than 10 square feet - Recurring allergic reactions in your household Our team uses specialized equipment to detect and safely remove mold at its source—preventing regrowth and improving your home’s air quality. --- ## **Mold Prevention FAQs** **What’s the best way to keep mold from growing in my home?** Keep humidity low, repair leaks quickly, and use proper ventilation in high-moisture areas. **Can mold make my family sick?** Yes. Mold exposure can trigger [allergic reactions,](/blog/allergies-vs-mold-how-to-identify-and-address-the-problem/) asthma flare-ups, and even chronic fatigue in sensitive individuals. **How fast can mold grow after water damage?** Mold can begin forming within 24–48 hours if moisture isn’t removed. **Is air duct cleaning helpful for mold prevention?** Yes. Clean air ducts reduce mold spores circulating through your HVAC system. Octagon offers professional [air duct cleaning services ](/services/air-duct-cleaning/)for added protection. **What’s included in professional mold remediation?** It typically involves inspection, containment, HEPA filtration, surface cleaning, and air quality verification to ensure safe conditions. --- ## **Protect Your Home and Family with Octagon** Don’t wait for mold to take hold—take control of your home’s air quality today. Octagon Cleaning & Restoration provides expert testing, mold removal, and prevention services across Maine and New Hampshire. Whether you’re addressing a current issue or planning ahead, our certified team can help keep your home safe, dry, and healthy. **[Contact Octagon today](/contact/)** to schedule a mold inspection or learn more about long-term prevention solutions. **Categories:** Mold Removal, Summer Mold & Fire Preparedness --- ### [How to Keep Your Home or Commercial Building Safe from Water Damage During a Winter Storm](https://octagonrestoration.com/blog/keep-home-commercial-building-safe-water-damage-winter-storm/) **Published:** January 31, 2017 **Author:** octagon **Content:** Storm warning! Living in Maine, you never know what to expect with the weather. When a blizzard is headed your way, there are tips to remember to keep your home or business safe from water damage after a winter storm. ## **How to Protect Your Home and Prevent Winter Damage** **Protect Your Water Pipes:** Temperatures can quickly drop too low during a power outage, and pipes can freeze. A burst pipe is a recipe for costly and extensive damage. To prevent your pipes from freezing, consider the following: - Use a backup generator or woodstove to keep your home or business warm in case of a power outage emergency. - Seal your doors and windows to keep the heat inside. - Insulate openings in your attic, like vents, plumbing stacks, and access doors. **Prevent Ice Dams:** Ice can build-up on roof ledges or around drains, which keep melting snow from draining properly and causes water to seep into walls, ceilings, and insulation! To prevent this from happening, keep your gutters and downspouts clean, trim trees around the edges of your home or business, add insulation above the ceiling to increase roof ventilation, and make it a habit to inspect your roof’s drainage. **Check Out Your Roof:** How much can it really hold? Most can support 20 pounds per square foot of snow, but every building is different. The steeper your roof, the less snow will accumulate. Extra care should be taken on flat roof parts, like over a porch. Be careful when trying to remove snow yourself. Never use a ladder. Opt for a snow rake to safely remove snow from the ground. Letting snow pile up could lead to caved-in roofs and water damage. **Be Careful with Alternative Heat Sources:** Non-electric heat sources are perfect when there is a power outage or when you’re trying to keep your heating bills low and pipes nice and warm, but make sure this equipment is kept clean and not placed near flammable items. Electric heaters should be up to code and you should be aware of how to work and maintain them properly, or you could risk a fire. **Act quickly if water damage does occur after a winter storm:** You can minimize the damage if you act fast. [Octagon Cleaning & Restoration is a local emergency water restoration expert](/contact/) that insurance professionals, property managers, commercial building owners, and homeowners can count on to tackle even the toughest jobs. They are proud members of the Better Business Bureau and are IICRC-certified. **Categories:** Storm Damage Clean Up, Water Damage Restoration --- ### [Commercial Storm Damage Clean-Up: Get Your Business Back on Track](https://octagonrestoration.com/blog/guide-commercial-storm-damage-clean-up/) **Published:** December 7, 2023 **Author:** octagon **Content:** As a business owner, facing the aftermath of a storm can be overwhelming. Whether it’s a blizzard, windstorm, or flood, commercial properties are at risk of experiencing significant damage. However, with proper planning and knowledge, you can protect your property and ensure a smooth recovery process. In this comprehensive guide, we will walk you through the steps of commercial storm damage clean-up, providing you with the necessary information to get your business back on track. ## **Assessing the Damage** The first step in the commercial storm damage clean-up process is to assess the extent of the damage. By thoroughly inspecting your property, you can identify areas that require immediate attention. Here are some key areas to focus on: ### **Examine the Exterior** Start by inspecting your building’s exterior. Look for any signs of damage to the roof, windows, gutters, and downspouts. Pay close attention to the siding as well, as any cracks or damage can potentially allow moisture to seep into the walls. ### **Check Yards and Porches** Inspect your surroundings for broken tree branches that could pose a danger to power lines or threaten your building’s roof and windows. Additionally, ensure that fences are secure and examine decks, railings, and stairs around porches and patios for any damage. ### **Evaluate Outside Connections** Check your water, gas, and electric lines for any signs of damage. If you suspect an issue with any utilities, contact the appropriate authorities immediately. It’s important to ensure that heavy outdoor equipment, such as air conditioning units or swimming pool electrical systems, are still running safely. ### **Look for Attic Leaks** Inspect your attic for any signs of roof leaks. Problems with flashing and shingles may not be immediately obvious, so look for wet insulation and damp spots on beams as indicators of [storm damage](/natural-disaster-relief/) to the roof. ### **Follow the Moisture Inside** After heavy rain, moisture from the attic can seep into your building’s framing and crawl spaces, leading to mold and mildew growth. Inspect walls and ceilings for staining, particularly around electrical outlets and light fixtures. If any dampness is detected, begin drying out the affected areas as soon as possible. ## **Clearing the Space** Once you have assessed the damage, it’s crucial to clear the space and remove any standing water or excess moisture. Prompt action will help prevent further damage and minimize the risk of mold growth. Follow these steps to clear the space effectively: ### **Shut Off Power** Before entering the building, ensure that the power is shut off. If it’s unsafe to do so or you’re unable to turn off the power, contact your power company and request assistance. Safety should always be the top priority. ### **Remove Standing Water** Using squeegees, push brooms, and mops, start removing the water from the building through exits and floor drains. It’s recommended to have multiple dehumidifiers running continuously near floor drains to aid in the drying process. ### **Air Out the Space** To facilitate drying, move all items away from the walls and space them apart. Open windows to increase air circulation, and if it’s safe to do so, run fans to expedite the drying process. ### **Prompt Cleaning** Once the water has been cleared, it’s essential to start cleaning as soon as possible. Delaying the cleaning process can lead to further damage and increase costs. Remove appliances, electronics, furniture, and any salvageable items immediately. Lift carpets and under-padding to aid in drying and prevent mold growth. ## **Professional Assistance and Cleanup** While basic cleaning can be done by business owners themselves, it’s advisable to seek professional assistance for a thorough and efficient cleanup process. Professional restoration and cleaning companies have the expertise and equipment necessary to handle the restoration of commercial properties after storm damage. Here are some reasons why you should consider hiring professionals: ### **Safety First** Using electrical items or operating machinery that may have been damaged by water can be dangerous. Professionals are trained to handle these situations safely and can ensure that all necessary precautions are taken. ### **Extensive Experience** Professional restoration and cleaning companies have years of experience in dealing with storm damage. They understand the complexities involved in commercial clean-up and can provide effective solutions tailored to your specific needs. ### **Advanced Equipment** Commercial restoration companies have access to specialized equipment and tools that can expedite the drying and cleaning process. These tools, such as industrial-grade dehumidifiers and air movers, can help restore your property quickly and efficiently. ### **Mold Prevention** One of the major risks after storm damage is mold growth. Professionals can assess the extent of the damage and take necessary steps to prevent mold growth, ensuring the safety and health of your employees and customers. ## Contact the Storm Restoration Experts at Octagon Cleaning & Restoration When your business is affected by storm damage, it’s crucial to act quickly and efficiently to minimize further damage and ensure a smooth recovery. By following the steps outlined in this guide and considering professional assistance, you can successfully navigate the commercial storm damage clean-up process and get your business back on track. Remember, safety should always be the top priority, and seeking professional help will provide you with the expertise and resources needed for a comprehensive restoration. ![free water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/05/water-damage-inspection-cta-1.jpg) **Categories:** Emergency Response Protocol, Storm Damage Clean Up --- ### [Common Causes of Water Damage in New England](https://octagonrestoration.com/blog/common-causes-of-water-damage-in-new-england/) **Published:** June 6, 2024 **Author:** octagon **Content:** [Water damage](/services/water-damage/) in [Maine](/contact/windham-me/) and [New Hampshire](/contact/barrington-nh/) homes can vary greatly. Factors such as the elements, the seasons, and even the region’s rugged geography can all influence the type of water damage homes receive. If you live in the region or are considering a move, here are some of the primary causes of water damage that homeowners should be aware of and prepare for: ## Burst Pipes in Winter One of the leading causes of water damage to homes is a ruptured or burst water pipe during extreme freezing temperatures during winter. Water expands when it freezes, putting tremendous pressure on whatever it contains, including any water pipes in a home. Pipes in unheated areas of a house are particularly susceptible to freezing when temps drop. Such areas can include basements, attics, garages, crawl spaces, and even under sinks in the kitchen or bathroom. If a home has pipes within exterior walls with inadequate or no insulation, they are at risk of freezing during winter. Consider insulating vulnerable pipes with pre-molded foam rubber sleeves. This can also help lower costs associated with your water heater. ## Roofing Aged, neglected, or faulty roofing can lead to issues such as lifted, cracked, or damaged roofing materials. These issues can create openings that allow water to seep beneath the shingles and through roof penetrations, eventually finding its way into your home. This intrusion can result in costly water damage and potential mold growth, which can compromise the structural integrity of your home and pose health risks. Annual inspections of your roof and roof penetrations during the warmer months can help ensure your roof is in good shape. Faulty roofing can lead to water damage, so it’s important to check for lifted, cracked, or damaged materials, bad gaskets, or seals around penetrations. ## Ice Dams Ice dams are a build-up of ice on the eaves of roofing and can be seen anywhere in New England that experiences significant snowfall. It forms when heavy snow buildup on the roof melts during the day and refreezes when temperatures drop overnight. In houses not sufficiently insulated, heat can escape through the roof, causing large patches of snow to melt. As the process of melting and refreezing repeats itself daily, blocs of ice form along the eaves, with noticeable lengths of icicles hanging from them. Ice dams can cause damage to roofs and serious water damage to interior sections of your house, such as insulation, drywall, ceilings, and floors, which, if left untreated, could lead to serious mold damage. ## Foundation Cracks The freeze-thaw cycle from winter to spring can sometimes cause existing foundation cracks to widen, allowing water to penetrate basements and lower levels of homes. In early spring, rapid snowmelt caused by rising temperatures or heavy rainfall when the ground is still frozen can lead to increased runoff. This may also cause the water to seep into basements and crawl spaces, causing flooding. ## Obstructed or Clogged Gutters Gutters serve to divert water away from your home during intense storms. A gutter obstructed with leaves and other debris can lead to water seeping into your property via roof leaks, impaired siding, or a compromised foundation, causing water damage. Regular cleaning is essential to ensure gutters remain free from debris. Ideally, this should be done once a year, involving the removal of leaves, twigs, seed pods, and other obstructions. While engaging a gutter specialist is advisable, ensure all safety measures are strictly adhered to if you choose to clean your gutters. ## Summer Mold Growth Summers in New England can experience heat waves that bring on rainy, hot, and extremely humid conditions. The periods of high humidity result from the coastal climate the region experiences. Such conditions during the summer can also increase the risk of water damage to your home in the form of excess moisture that can lead to mold and mildew, especially in the basement. Basements can be prone to mold growth during the hot and humid summer days. They are, in general, damp and poorly ventilated environments where humidity in the air can stagnate. This can cause surfaces to remain damp, making it difficult for wood and drywall to dry completely, leading to mold growth. ## Clogged Perimeter Drains A perimeter drainage system is an important barrier that separates your home from the elements. A perimeter drain is an underground drainage system that surrounds the foundation of your house. It consists of a plastic or PVC pipe with perforations—tiny slits that allow water to enter the pipe and direct it away from the building’s basement or crawl space. Designed to carry away excess groundwater, the system acts as a barrier to prevent water from accumulating around the foundation of a home. Water cannot drain properly if perimeter drains freeze or get clogged with roots and debris. It could seep into the basement, causing water damage and posing a risk to heating systems, especially in winter. Look for water stains or puddling along the foundation walls in the basement. In the winter, this can occur due to melting snow, which is a sign that the perimeter drain could be clogged. For homeowners, being prepared is certainly the best option. Still, if water damage does occur, one of New England’s leading water damage service providers, Octagon Cleaning and Restoration, can help restore your property. We offer expertise and experience, free estimates, and 24-hour emergency water damage repair. [Contact us](/contact/) today for your free estimate! [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Storm Damage Clean Up, Water Damage Restoration --- ### [Be Storm Ready: Your 3-Step Plan](https://octagonrestoration.com/blog/be-storm-ready-your-3-step-plan/) **Published:** September 24, 2025 **Author:** **Content:** In New England,[ storms](https://octagonrestoration.com/services/natural-disaster-relief/) bring more than just rain—they bring risk. Heavy winds, sudden flooding, and [hidden water damage](https://octagonrestoration.com/services/water-damage/) can threaten your property if you’re not prepared. The best protection isn’t reacting after the fact—it’s having a plan in place. That’s why Octagon Cleaning & Restoration recommends a simple **3-step approach: Prep, Detect, and Act.** [![](https://octagonrestoration.com/wp-content/uploads/2025/09/Be-Storm-Ready.png)](https://5953300.fs1.hubspotusercontent-na1.net/hubfs/5953300/Website/Octagon%20-%20Be%20Storm%20Ready%20Infographic%20%2343360396%20(2)%20(1).pdf)**[Download Infograpic >>](https://5953300.fs1.hubspotusercontent-na1.net/hubfs/5953300/Website/Octagon%20-%20Be%20Storm%20Ready%20Infographic%20%2343360396%20(2)%20(1).pdf)**## Storm Damage Prevention Tips ### **Step 1: Prep Before the Storm** Preparation is your strongest defense against damage. - **Clear drainage systems**: Clean gutters and downspouts to keep water moving away from your home or business. - **Secure outdoor items**: Tie down or store grills, furniture, and equipment that could become projectiles in high winds. - **Check backup systems**: Test sump pumps, generators, and batteries to make sure they’re storm-ready. - **Keep essentials handy**: Flashlights, bottled water, and first aid supplies should always be accessible. ### **Step 2: Detect Problems Early** The earlier you spot an issue, the less costly the repair. - **Inspect weak points**: Look at basements, attics, and roofs for leaks or signs of wear. - **Install early warning devices**: Water alarms or sensors near plumbing can alert you to hidden flooding. - **Watch for red flags**: Musty odors or discoloration may indicate water intrusion or early mold growth. ### **Step 3: Act Quickly to Limit Damage** Once a storm hits, speed is critical. - **Shut off utilities**: If safe, turn off water, gas, and electricity to prevent secondary hazards. - **Notify your insurer**: Report any damage right away and clarify next steps for coverage. - **Call Octagon Cleaning & Restoration**: Our certified team is available 24/7 for emergency water, mold, or fire response. We act fast to stabilize your property, minimize damage, and restore peace of mind. --- ## **Storm Readiness FAQs** **What should I do first if my basement floods during a storm? Turn off electricity to the affected area (if safe) and call a professional restoration team immediately. Avoid trying to pump out water yourself if flooding is severe—it can be dangerous. **Will my insurance cover storm damage? Most policies cover water damage caused by sudden storm events, but not long-term leaks or maintenance issues. Contact your insurer right away to confirm coverage. **How fast can mold grow after a storm? Mold can begin forming within **24–48 hours** of water intrusion. Quick drying and professional remediation are essential to prevent health risks. **Why call a restoration company instead of handling cleanup myself? DIY cleanup often misses hidden moisture behind walls or under floors, which can lead to structural damage and mold growth. Certified restoration professionals have specialized equipment and training to ensure your property is fully protected. --- ## **Protect Your Property and Recover Faster** Storm damage can feel overwhelming, but with the right plan, you don’t have to face it alone. Octagon’s **Prep, Detect, Act** framework helps homeowners and businesses take control before, during, and after severe weather. If you need immediate support, [contact us](https://octagonrestoration.com/contact/)—we’re here whenever you need us. **Categories:** Storm Damage Clean Up --- ### [Basement Flooding Solutions for Heavy Rains and Snow Melts](https://octagonrestoration.com/blog/basement-flooding-solutions-for-heavy-rains-and-snow-melts/) **Published:** June 2, 2025 **Author:** octagon **Content:** Spring can be challenging for homeowners. The combination of heavy rains and rapid snow melt often leads to a dreaded issue—[basement flooding](https://octagonrestoration.com/blog/four-areas-prone-to-mold-damage-after-flooding/ "Four Areas Prone to Mold Damage After Flooding"). Basements are particularly prone to water intrusion, and the consequences can be costly if not addressed quickly. But with the right prevention methods and professional help, you can protect your home and peace of mind. This post will explore the risks of basement flooding, why it happens, and [the damage it ](https://octagonrestoration.com/services/water-damage/ "Water Damage")can cause. More importantly, we’ll introduce you to how Octagon Cleaning and Restoration Services can provide effective solutions to mitigate these risks and help keep your home safe. ## Why Are Basements at Risk for Flooding? Basements are below-ground structures, which makes them inherently vulnerable to water intrusion. The surrounding soil and water table pressure contribute to the problem, especially during heavy rains or sudden spring thaws. Here are some common reasons why flooding happens: ### 1. **Hydrostatic Pressure** Heavy rainfall or melting snow saturates the ground around your home, increasing hydrostatic pressure. If your basement’s waterproofing isn’t up to par, water will force through cracks in the foundation or walls. ### 2. **Poor Drainage Systems** Improper drainage around your home can cause water to pool near your foundation. Basements quickly become waterlogged without systems like gutters, downspouts, and drain tiles pulling water away. ### 3. **Clogged or Faulty Sump Pumps** Sump pumps are essential for directing water out of your basement. However, clogged, improperly maintained, or undersized sump pumps are common culprits of flooding. ### 4. **Rapid Snow Melts** When spring arrives and snow melts faster than expected, it overwhelms drainage systems and seeps into basements. Compounded with frozen ground, the water often has no place to go but inside. ## The Costs of Basement Flooding Flooding isn’t just inconvenient; it’s financially and emotionally draining. Immediate effects include standing water that can damage flooring, furniture, and personal belongings. However, the true dangers often lie in what you can’t see: - **Structural Damage**: Prolonged water exposure weakens your home’s foundation and structural integrity. - **[Mold Growth](https://octagonrestoration.com/services/mold-removal/ "Mold Removal")**: Mold can grow in damp, poorly ventilated spaces in less than 48 hours, posing serious health risks to you and your family. - **Electrical Hazards**: Water can easily reach your basement’s electrical systems, increasing the risk of short circuits or electrical fires. Acting promptly and with expert help is essential to avoid these costly outcomes. ## Proactive Basement Flooding Solutions While the risks may seem overwhelming, taking preemptive action can significantly reduce the chances of basement flooding. Here are some effective solutions to safeguard your home: ### 1. **Improve Exterior Drainage** Ensure gutters and downspouts are free of clogs and direct water at least 6–10 feet away from your home. Installing a French drain system can also help reroute water away from your foundation. ### 2. **Inspect Your Basement Waterproofing** Periodic inspections of your basement’s foundation and walls can help you spot cracks or weak points. Sealing these with waterproofing materials is vital to keeping moisture out. ### 3. **Perform Sump Pump Maintenance** Test your sump pump regularly, especially before periods of anticipated heavy rain or snowmelt. Consider investing in a backup pump powered by a battery to prepare for outages. ### 4. **Elevate Personal Belongings** Store valuable items and electronics on shelving units or waterproof containers to minimize loss during unexpected flooding. However, while these preventive measures can help reduce risks, professional remediation services are often necessary when flooding occurs. This is where Octagon Cleaning and Restoration proves invaluable. ## How Octagon Cleaning and Restoration Can Help When water intrusion threatens your home, Octagon Cleaning and Restoration offers expert water extraction and remediation services in [Maine](https://octagonrestoration.com/windham-me/) and[ New Hampshire ](https://octagonrestoration.com/barrington-nh/)that put your mind at ease. Here’s how we address flooding issues comprehensively: ### **1. 24/7 Emergency Response** Flooding often strikes without warning, and quick action is critical. Our team is on call 24/7 to provide immediate assistance and stop water damage from progressing further. ### **2. Advanced Water Extraction Techniques** Octagon utilizes state-of-the-art equipment to remove water efficiently from your basement. High-powered vacuums and pumps leave no standing water behind, tackling even the most severe flooding scenarios. ### **3. Comprehensive Drying Solutions** Removing water is only the first step. Our professionals ensure every area is completely dried using industrial-grade dehumidifiers and air movers to prevent mold growth and subsequent damage. ### **4. Expert Mold Remediation** If mold has already taken hold, trust our certified team to locate, remove, and prevent its return. We understand how to eliminate mold safely while maintaining air quality in your home. ### **5. Restoration You Can Count On** Once the water and mold are under control, Octagon restores your basement to its pre-loss condition. Whether it’s repairing flooring, walls, or electrical systems, we ensure your home looks as good as new. ## Trust Octagon for Lasting Basement Flooding Solutions Your basement doesn’t have to be a constant source of worry during heavy rains or snowmelts. With preventative steps and the unmatched expertise of Octagon Cleaning and Restoration, you can protect your home from water intrusion’s damaging effects. Don’t wait for a disaster to strike. Call **Octagon Cleaning and Restoration Services** today for professional and dependable basement flooding solutions. Together, we’ll secure your home and give you peace of mind through every season. **[Contact us now](https://octagonrestoration.com/contact/ "Contact") for a free consultation and take the first step toward a dry, safe, and healthy home.** **Categories:** Water Damage Restoration --- ### [Protect Your Property: Spring Water Damage Prevention Tips](https://octagonrestoration.com/blog/protect-your-property-spring-water-damage-prevention-tips/) **Published:** April 15, 2025 **Author:** octagon **Content:** Spring is a season of renewal and growth, but brings unique challenges for homeowners. Melting snow and rising groundwater during the spring thaw can lead to significant water damage if precautions aren’t taken. Understanding these risks and proactively protecting your property is essential to avoid costly repairs and long-term damage. Here’s what you need to know about spring [water damage ](/services/water-damage/)prevention and how Octagon Cleaning and Restoration is ready to assist in any water damage emergency. ## Common Causes of Spring Water Damage When the temperatures rise and the snow melts, water must go somewhere. It can seep into your home without proper drainage or preparation, and wreak havoc. Here are some common causes of water damage during the spring thaw: 1. **Melting Snow**: If [snow hasn’t been cleared away](/blog/watch-out-for-melting-ice-this-winter-tips-from-octagon-cleaning-and-restoration/) from your home’s foundation, the melting runoff can pool around the base of your property. Over time, this water can find its way through foundation cracks and into your basement or crawlspace. 2. **Rising Groundwater**: Increased groundwater levels caused by heavy rains and melting snow can saturate the soil around your home. Pressure from this water can push moisture into your basement or weaken your foundation. 3. **Clogged Gutters and Downspouts**: Leaves, debris, and ice can clog your gutters during winter. When spring rains arrive, these blockages might prevent water from draining properly, forcing it over the gutter edges or down your home’s siding. 4. **Roof Leaks**: Snow lingering on rooftops combined with spring rains can reveal or worsen existing vulnerabilities in your roof, leading to water entering your attic or walls. 5. **Sump Pump Failures**: A sump pump is a key defense against basement flooding, but with the increased workload during spring, failures can occur, leaving your home at risk. ## Spring Water Damage Prevention Tips To safeguard your home during the spring thaw, take these proactive measures: - **Clear Snow Away From Your Home** Whenever possible, remove accumulated snow from the base of your home. To prevent water from pooling, maintain a distance of at least three to five feet between the snow piles and your foundation. - **Inspect and Maintain Gutters and Downspouts** Clean your gutters and ensure downspouts direct water at least six feet away from your home. Consider adding extenders to ensure proper drainage. - **Seal Foundation Cracks** Inspect the exterior and interior of your foundation for cracks and repair them with waterproof sealants to minimize infiltration. - **Test Your Sump Pump** Regularly maintain your sump pump to confirm it’s in working order. Test it by pouring a bucket of water into the sump pit to ensure it activates and pumps water away efficiently. For added protection, install a backup battery system. - **Landscape Carefully** Grade your landscaping to slope away from your home. This helps prevent water from pooling around your foundation. Consider adding plants or shrubbery that improve soil absorption. - **Check for Roof Damage** After winter, inspect your roof for missing shingles, loose flashing, or degradation. Address these issues quickly to prevent water from entering your home. Taking these precautions can significantly reduce the risk of water damage this spring. ## How Octagon Cleaning and Restoration Can Help Even with the best preparation, water damage can still occur due to unexpected factors like severe weather or hidden vulnerabilities in your property. When that happens, you need a professional team to step in quickly and restore your home. Octagon Cleaning and Restoration specializes in water damage restoration services tailored to tackle emergencies swiftly and efficiently. Here’s how we can assist: ### **Rapid Response** We know that time is critical when dealing with water damage. Our team is ready 24/7 to respond promptly and minimize the damage to your home. ### **Comprehensive Assessment and Strategy** Our certified technicians assess the extent of the damage and develop a tailored plan to address it. With advanced tools, we identify hidden moisture and prevent secondary damage like mold growth. ### **Expert Restoration Services** From water extraction and drying to structural repairs, Octagon Cleaning and Restoration handles every step of the process. We aim to restore your home to its pre-loss condition as efficiently as possible. ### **Customer Satisfaction** We are committed to delivering [exceptional results](/reviews/) and ensuring our clients feel supported throughout the restoration process. With our experienced team, your property is in good hands. ## Don’t Wait Until It’s Too Late Spring water damage is preventable when you take the right steps now. By following the tips above and maintaining your property, you can confidently enjoy the season. However, should the unexpected happen, rely on Octagon Cleaning and Restoration to help you recover quickly and effectively. **Protect your investment and peace of mind. [Contact Octagon Cleaning and Restoration ](/contact/)today for professional water damage services you can trust.** **Categories:** Water Damage Restoration --- ### [Certification Matters: Why Octagon’s Expertise Sets Us Apart](https://octagonrestoration.com/blog/certification-matters-why-octagons-expertise-sets-us-apart/) **Published:** April 2, 2025 **Author:** octagon **Content:** Octagon Cleaning & Restoration offers certified restoration services to residential and commercial properties in Maine and New Hampshire. Our team of experts is dedicated to helping families and businesses recover from a wide range of [disasters ](/services/)affecting their properties. From cleaning up minor messes to full restoration after major catastrophes, we remain committed to delivering exceptional service and unparalleled customer satisfaction in every aspect of our work. As a trusted leader in the industry, we’ve earned a reputation for being a top choice among homeowners, businesses large and small, insurance professionals, and property management firms throughout the region. In large part, this is due to the expertise we bring to each job–expertise acquired through years of specialized training, certification, and accreditation–to ensure the highest quality of service is provided to our customers in their time of need. With a focus on quality, efficiency, and customer satisfaction, here’s why working with certified restoration professionals makes a big difference and what sets us apart. ## Why Work With Certified Restoration Professionals If your property is affected by water, mold, or fire and smoke damage, working with certified cleaning and restoration professionals is the best way to ensure a safe and effective recovery after disaster strikes. Having certifications ensure not only the highest quality work and compliance with health and safety regulations, but that restoration professionals will follow set standards, have specialized training to do so, and will employ industry-approved techniques to address damage properly. Certified experts are credentialed by organizations like the American Council for Accredited Certification (ACAC), and follow established standards, like those set by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). ACAC certification demonstrates expertise in assessing and handling indoor air quality, mold remediation, and environmental hazards, while IICRC certification is a globally recognized credential that signifies a restoration professional’s expertise in cleaning, inspection, and disaster restoration services. Another important reason to work with certified restoration professionals is that they are generally insurance industry-approved. In fact, many insurance companies prefer or even require policyholders to work with certified professionals for damage restoration claims. For example, IICRC not only sets industry standards that restoration professionals adhere to, but insurance companies recognize IICRC best practices for handling water, mold, fire, and smoke damage because it ensures that restoration work is done the right way. Insurers trust[ IICRC-certified professionals](/about/) because they use proper restoration techniques, document damage thoroughly, which helps streamline the claims process and, most importantly, follow established standards. ## Following Industry Standards Do Matter Following industry standards established by organizations like IICRC or agencies like OSHA matters because they ensure that work is performed safely, effectively, and in compliance with industry best practices. While OSHA does not set specific restoration techniques like the IICRC, it enforces safety guidelines crucial in water damage, mold remediation, and fire and smoke restoration. IICRC standards, such as S500 for water damage, S520 for mold remediation, and S700 for fire and smoke restoration, establish proper drying, cleaning, decontamination, and structural restoration guidelines. These standards help prevent secondary issues like mold growth, structural weakening, lingering smoke odors, and air quality hazards from improper restoration. Following these standards guarantees that restoration work is done safely, effectively, and in compliance with health and safety regulations. Restoration professionals who adhere to industry standards ensure property owners receive high-quality service from trained experts who use the latest techniques and equipment to restore homes or businesses. This is why many insurance companies require or prefer IICRC-certified contractors to validate claims—because it ensures that restoration work meets professional standards, which are covered by policies. Restoration efforts may be incomplete or unsafe without adherence to these standards, leading to long-term problems and additional costs. ## The Importance of Specialized Training To receive certification, specialized training is required to ensure proper techniques and industry-approved methods are followed to restore properties safely and effectively. Insufficient handling can lead to further damage, health hazards, and costly repairs without the proper training. Certified professionals receive instruction in moisture detection, structural drying, mold remediation, smoke odor removal, and hazardous material handling and cleanup, training them to thoroughly address each type of damage. They also learn to use advanced equipment, such as HEPA vacuums, air scrubbers, and thermal imaging tools, to ensure complete restoration of properties. ## Octagon’s Quality Assurance Guarantee Customers can expect high-quality assurance from Octagon’s IICRC-certified restoration services. We follow industry-leading standards for water, mold, fire, and smoke damage restoration, and our certified technicians are trained in the latest techniques, use advanced equipment, and adhere to strict protocols to ensure thorough and effective property restoration. Our work meets or exceeds established guidelines like S500 for water damage or S520 for mold remediation, reducing risks of secondary damage such as mold growth, structural instability, or lingering contaminants. The insurance companies also recognize us and will work directly with your provider to ensure a smoother claims process. When working with Octagon, customers can trust they will receive safe, efficient, and professional restoration that restores their property to pre-loss condition with expert care and accountability. For 24/7emergency services, in Maine, call (207) 893-0002; in New Hampshire, call (603) 239-2100, or [contact us ](https://octagonrestoration.com/contact/)to learn more about Octagon’s professional restorations services. **Categories:** Restoration Expertise --- ### [The Emotional Impact of Water Damage: Coping with Stress and Recovery](https://octagonrestoration.com/blog/the-emotional-impact-of-water-damage-coping-with-stress-and-recovery/) **Published:** March 26, 2025 **Author:** octagon **Content:** [Water damage](/services/water-damage/) to your home or business can feel overwhelming, but with the right support, recovery is within reach. At Octagon Cleaning and Restoration, we understand the physical and emotional toll water damage can take. That’s why we are here to simplify the process and guide you every step of the way. Adding to the misery is a sea of paperwork, insurance claims, and repair estimates, complicated by the uncertainty of navigating the complex process of restoring your property to its former state. The financial stress and emotional weight of this experience can be intense, making it all the more important to take proactive steps to alleviate stress and uncertainty. By breaking down the recovery process into manageable tasks and seeking support when needed, homeowners can begin to rebuild and regain control over their lives. Our expertise in water damage restoration ensures your property is protected and restored efficiently. Our dedicated team uses advanced techniques to address damage quickly, minimizing stress and disruption to your life. Choosing Octagon means partnering with a company committed to excellent service and your complete satisfaction. ## **The Financial and Emotional Stress of Water Damage** After water damage, homeowners and business owners often experience varying financial and emotional stress, frustration, and anxiety. Financial stress arises from unexpected expenses like repair costs, insurance deductibles, and potential loss of income, especially for businesses closing temporarily. Many worry about insurance disputes, denied claims, or rising premiums, adding another layer of anxiety. Managing contractor estimates, insurance paperwork, and cleanup efforts can feel overwhelming, leading to indecision and delays. The disruption to daily life—whether through temporary relocation, damaged possessions, or interrupted business operations—only adds to frustration and instability. On an emotional level, water damage can lead to a profound sense of loss over sentimental items, sometimes accompanied by a fear of future disasters or worrying over health concerns due to mold or structural damage. Some may even experience post-traumatic stress (PTS), especially if the event involved a severe flood or natural disaster. Relationships may become strained as families or business partners disagree on recovery plans, adding interpersonal stress. Business owners often face additional anxiety about losing customers, reputation damage, and financial instability. The cumulative effect of financial and emotional stress—such as lack of sleep, chronic worry, and feelings of helplessness—makes emotional recovery as important as physical repairs. ## **Ways to Help Manage Stress** Though water damage to your property can certainly feel like a loss of control, it’s the things that you can control that will ultimately determine the outcome. There’s little doubt that it’s natural to feel overwhelmed by the extent of the damage and the uncertainty of the future. Yet, the sooner you can shift your focus to what you can control, on the aspects of the situation you can influence, the sooner you can regain a sense of control and momentum. By doing so, you can take proactive steps towards mitigating the damage, assessing your losses, and developing a strategy for moving forward. Healing from the emotional toll of water damage and the destruction it caused has its own set of challenges. Getting over what happened is easier said than done and more likely to be gradual. Along the way, seeking emotional support from family, friends, or even professional counselors, can help process feelings of loss and frustration. Business owners can reduce anxiety by communicating with customers. Keep them informed by regularly posting updates and progress reports through social media platforms and at your place of business. Practicing self-care, staying physically active, and taking breaks from the cleanup process can prevent burnout and improve overall well-being. As your home or business is under the restoration process, consider using this opportunity to make it a safer and more secure living or work space. One practical step is to put in place measures that will help prevent similar damage in the future. Working with a professional cleaning and restoration company is the best way to accomplish this. ## **Working with Restoration Professionals** There may be no better place to start the recovery process than establishing a working relationship with a professional cleaning and restoration service. They can significantly relieve the stress that homeowners and business owners experience after water damage by providing expert guidance, efficiency, and peace of mind. Simply put, they know what to do and how to do it—streamlining your recovery process. From water extraction and drying to mold prevention and structural repairs, restoration professionals handle the cleanup, debris removal, and sanitation, eliminating the physical and emotional burden of the property owner. Their expertise ensures that damage is assessed thoroughly and accurately, avoiding costly mistakes or overlooked issues to prevent further damage. Beyond physical repairs, restoration services assist with insurance claims, documentation, and damage assessments, easing the financial and bureaucratic stress that often follows water damage. They can work directly with insurance companies to ensure claims are processed accurately and fairly, reducing disputes and unexpected out-of-pocket costs. Their expertise in preventing future water-related issues also provides peace of mind, as they can recommend waterproofing solutions and structural improvements. By entrusting the restoration to professionals, homeowners and business owners can focus on their personal or business recovery, knowing their property is in capable hands. At Octagon Cleaning and Restoration, we fully understand the emotional toll experienced by home and business owners in the aftermath of a water-related disaster. If catastrophe strikes, don’t hesitate. Our emergency water removal services operate 24/7 to provide immediate assistance to you. Our specialists will respond quickly and effectively, providing compassionate care and timely action to help restore your property. For immediate service in Maine, call (207) 893-0002; in New Hampshire, call (603) 239-2100, or [contact us to learn more](https://octagonrestoration.com/services/water-damage/) about Octagon’s water damage restoration services. **Categories:** Water Damage Restoration --- ### [The Importance of Fast Turnaround with Water Damage](https://octagonrestoration.com/blog/the-importance-of-fast-turnaround-with-water-damage/) **Published:** March 17, 2025 **Author:** octagon **Content:** When [water damage](https://octagonrestoration.com/services/water-damage/) occurs in your home, every moment counts. Delaying the cleanup process can have serious consequences, whether due to a burst pipe, a major storm, or a leaking appliance. The longer water sits, the more extensive the damage becomes, leading to structural problems, costly repairs, and health risks from mold growth. This is why fast water damage clean-up is not just important; it’s essential. At Octagon Cleaning and Restoration, we understand the urgency of property owners when dealing with water damage. Our rapid response and efficient cleanup services are designed to minimize damages and restore your home to normal as quickly as possible. ## **Why Fast Cleanup Matters** ### **Preventing Further Damage** Water can quickly wreak havoc on your property. Within hours, it can saturate floors, walls, and furniture, compromising their structural integrity. Electrical systems are also at risk, creating hazardous conditions if left unattended. Quick action is critical to slowing the progression of water damage. Prompt removal of standing water and drying of affected areas not only saves your belongings but also helps preserve the value and safety of your home. ### **Stopping Mold Growth** One of the most insidious outcomes of water damage is mold growth. Mold can form in as little as 24 to 48 hours after water exposure. Once mold takes hold, it spreads rapidly, creating a health hazard for your family and complicating the cleanup process. Mold spores can trigger allergies, respiratory issues, and other health problems, particularly for children, the elderly, and those with preexisting medical conditions. By addressing water damage immediately, homeowners can drastically reduce the risk of mold and the potential long-term effects it brings. ### **Protecting Your Peace of Mind** The emotional toll of water damage is often underestimated. Watching your home and treasured belongings face potential destruction is a stressful experience. A fast response minimizes damages and provides much-needed peace of mind during an otherwise chaotic time. ## **Octagon Cleaning and Restoration’s Fast and Reliable Service** When disaster strikes, homeowners need a trusted partner who can step in and take control quickly. That’s where Octagon Cleaning and Restoration comes in. With years of experience serving residential clients, we’ve built our reputation on delivering rapid and effective water damage cleanup services designed to relieve stress and get your home back to normal. ### **Rapid Response Team** Timing is everything in water damage cleanup. That’s why we offer a 24/7 emergency response team ready to mobilize and address your situation immediately. Our experts arrive quickly, assess the damage, and implement a customized plan prioritizing speed and efficiency. ### **Advanced Restoration Techniques** Octagon uses state-of-the-art equipment and techniques to remove water, dry surfaces, and prevent further damage. Powerful extraction tools, dehumidifiers, and air movers accelerate the drying process, ensuring no residual moisture that could lead to mold or structural weakening. ### **Trained and Certified Professionals** Our team is trained and certified in water damage restoration, giving you confidence that your home is in the hands of experts. From identifying hidden moisture to sanitizing affected areas, we take a comprehensive approach to clean up that leaves your home safe and habitable. ### **Customer-Centered Care** We know that water damage is never just about repairing the structure; it’s about supporting families during a difficult time. Our compassionate team works closely with homeowners to explain each step of the process, answer questions, and ensure a smooth and stress-free experience. ## **Act Quickly. Rest Easy.** Water damage emergencies can be overwhelming, but with the right response, the impacts can be minimized. At Octagon Cleaning and Restoration, our commitment to fast water damage clean-up gives homeowners the reassurance they need when their properties are at risk. If you’re dealing with water damage, don’t wait.[ Contact Octagon Cleaning and Restoration](https://octagonrestoration.com/contact/) today to get the help you need immediately. With our expertise and proven efficiency, we’ll help you move past the emergency and confidently restore your home. **Categories:** Water Damage Restoration --- ### [Understanding Water Damage: How Different Materials React and What You Can Do About It](https://octagonrestoration.com/blog/understanding-water-damage-how-different-materials-react-and-what-you-can-do-about-it/) **Published:** March 11, 2025 **Author:** octagon **Content:** Dealing with [water damage](https://octagonrestoration.com/services/water-damage/) requires quick action to protect your property and prevent further problems. At Octagon Cleaning and Restoration Services, we know how urgent these situations are and are here to help. Water damage from storms, flooding, burst pipes, or sewer backups can cause serious harm to your property. Beyond structural damage, it can bring in bacteria, viruses, mold, and sewage, creating health risks and making cleanup more challenging. Our team focuses on fast, effective water damage restoration to ensure your property is safe and fully restored. ## How Water Damage Affects Your Property Water can damage almost anything it touches. Materials like wood, drywall, carpets, and upholstery are especially vulnerable, often losing their strength, durability, and appearance after exposure. For property owners, knowing how water affects different materials and how to respond quickly can save your property from major damage. Here’s what you need to know: ### Wood Wood is one of the most common materials used to build homes. It is widely used for framing, flooring, cabinetry, and interior finishes due to its availability, affordability, strength, and ease of construction. It’s also highly susceptible to damage after water intrusion, significantly impacting the structural integrity and the wood’s aesthetic quality. Structurally, prolonged moisture exposure causes wood to swell, warp, and weaken, compromising its load-bearing capacity. Wood rot, fungal decay, mold, and mildew can further degrade its strength and produce unpleasant odors. Aesthetically, water damage results in discoloration, staining, and peeling paint or finishes, diminishing the visual appeal of wood surfaces. Preventative measures like sealing and prompt repairs can help preserve wood’s structural integrity and appearance. After water intrusion, repairing wood depends on the extent of the damage and type of wood. At a minimum, it needs to be thoroughly dried and treated to prevent mold growth. Softwoods, like pine, are more susceptible to moisture damage, while hardwoods and treated lumber may be more resistant. No matter, if mold has penetrated wood or in cases of long-term water exposure to structural components like beams, subfloors, and framing, replacement is usually the safest option. ### Drywall Drywall is the most commonly used material for walls and ceilings due to its affordability, ease of installation, and fire resistance. When exposed to moisture, drywall absorbs water, causing it to swell, soften, and lose its rigidity, severely degrading its material properties and fire resistance. This weakens its structural capacity, making it prone to sagging, crumbling, or even collapsing under its weight. Drywall is particularly prone to mold growth, further deteriorating the drywall and posing health risks. Even after drying, affected drywall remains brittle, water-stained, and weakened. Installing moisture-resistant drywall in high-humidity areas, ensuring proper ventilation, and installing dehumidifiers in moisture-prone spaces can help protect drywall. Regularly inspect and repair roof leaks, plumbing issues, and caulking around windows and sinks to prevent water seepage. However, if water intrusion is severe, in most cases, cutting out and replacing water-damaged drywall is the best way to ensure structural integrity and a safe, durable, and mold-free environment. ### Carpeting and Carpet Materials Water can severely impact carpeting, causing fiber deterioration, mold growth, and foul odors. Carpets and padding absorb moisture quickly, creating a breeding ground for mold, mildew, and bacteria, which can lead to health hazards. Natural fibers like wool are particularly vulnerable to staining and rotting, while synthetic fibers may resist moisture better, but still trap contaminants. If not dried and treated promptly, water-damaged carpets may suffer irreversible damage, often requiring complete replacement to restore a clean and safe indoor environment. ### Upholstery Like carpeting, water intrusion can ruin upholstery and fabric furnishings. Fabrics quickly absorb moisture, leading to discoloration, foul odors, and weakened fibers, especially in natural materials like cotton and wool. Foam padding inside upholstered furniture can become waterlogged, creating an ideal mold, mildew, and bacterial growth environment. Prolonged exposure may cause warping in wooden frames and rusting in metal components, further compromising the furniture’s structural integrity. Upholstery and fabric furnishings often require professional cleaning and, if not dried and treated promptly, may suffer permanent damage requiring replacement. ## **Octagon Cleaning & Restoration Expertise in Water Damage Prevention** Water can severely affect common materials like wood, drywall, carpets, and upholstery, leading to both structural and aesthetic damage. To protect your property, professional cleaning and restoration services are the surest and safest way to mitigate long-term water damage. Look no further than the experienced, licensed professionals at Octagon Cleaning and Restoration. As an industry leader, Octagon offers 24/7 emergency response services that can protect your home or business from the ravages of water damage. Providing comprehensive services for water damage restoration, from water extraction and rapid structural drying to targeted repairs and reconstruction, our restoration specialists assess visible and hidden damage to help prevent further loss. With prompt intervention, we’ll help reduce repair costs, preserve your home or business’s structural integrity, and ensure a safe, mold-free environment. [Contact us here](https://octagonrestoration.com/contact/) for more information on the effects of water intrusion and how it can damage your property or, for immediate service in Maine, call (207) 893-0002; in New Hampshire, call (603) 239-2100. **Categories:** Water Damage Restoration --- ### [Watch Out for Melting Ice This Winter – Tips from Octagon Cleaning and Restoration ](https://octagonrestoration.com/blog/watch-out-for-melting-ice-this-winter-tips-from-octagon-cleaning-and-restoration/) **Published:** March 3, 2025 **Author:** octagon **Content:** As temperatures rise and snow starts to melt, your roof could silently be dealing with serious hidden damage. Recently featured in a news piece on Fox Bangor, Brindi Riley, Manager at Octagon Cleaning and Restoration, shared expert insights on how melting snow and ice buildup can cause water infiltration and lead to significant property damage. ## How to Protect Your Home from Winter Roof Damage According to Riley, issues often start at the bottom edge of the roof, known as the soffit, where melting snow interacts with ice dams and creates runoff. This water can seep into ceilings and walls, remaining hidden until it [causes substantial damage](https://octagonrestoration.com/services/water-damage/). But there’s good news — with some simple preventative steps, you can protect your home this season: - **Clear Snow Regularly**: Remove snow from the bottom 4–6 feet of your roof to prevent ice dams from forming. - **Check Drainage Pipes**: Ensure all roof and property drainage systems are clear and functioning properly. - **Double-Check Insurance Policies**: Confirm your policy covers potential roof damage from leaks or ice buildup. The Octagon Cleaning and Restoration team has over a decade of experience handling water, flood, and leak restoration, making them the trusted professionals for preventing and managing these seasonal challenges. Have concerns about your roof? Don’t wait until a minor issue turns into significant damage. Contact Octagon Cleaning and Restoration today for expert advice and prompt service! **Stay proactive. Stay protected.** Call us o[r fill out the contact form ](https://octagonrestoration.com/contact/)to learn more. **Categories:** News, Water Damage Restoration, Winter Water Damage Preparedness --- ### [Top 3 Restoration Questions from Our Clients](https://octagonrestoration.com/blog/top-3-restoration-questions-from-clients/) **Published:** August 13, 2025 **Author:** **Content:** We asked our customers, partners, and community to share their questions about water damage restoration, mold remediation, lead abatement, and more—and they didn’t disappoint! Learn how long mold remediation takes, how to know if you have black mold in your home, how often you should have your HVAC system cleaned, and more. **Navigate to the questions tailored to your needs!** [Residential Questions](https://octagonrestoration.com/blog/top-3-restoration-questions-from-clients/#restoration-questions) [Commercial Questions](https://octagonrestoration.com/blog/top-3-restoration-questions-from-clients/#commercial-questions) ## [Residential Restoration Questions](#restoration-questions) ### **Can I clean this mold myself?** While [household cleaners might kill surface mold](https://octagonrestoration.com/blog/bleach-myths-and-mold-facts-what-really-works-in-mold-removal/), spores remain dangerous, and cleaning improperly can spread contamination. Our IICRC‑certified technicians contain the area, remove infected materials, perform HEPA vacuuming, and correct moisture sources to prevent recurrence. ### **I get sick a lot. Is it mold?** Mold exposure is linked to respiratory symptoms—like coughing, sneezing, and wheezing—even in healthy individuals. We recommend a professional inspection to identify hidden mold and address it before symptoms worsen. ### **We had flooding, but didn’t see mold. Should we be worried?** Absolutely. Mold can form within 24–48 hours in unseen places—behind walls, under flooring, in vents. Even without visible mold, prompt mitigation is key. ### **How quickly can mold grow after water damage?** Under ideal moisture conditions, mold can begin colonizing within 24‑48 hours. That’s why we offer 24/7 response to start drying and remediation fast. ### **How do I know if it is black mold?** Visual identification isn’t reliable—black mold (Stachybotrys) looks similar to other molds. If you suspect it, we recommend third‑party testing for accurate identification. ### **What training and certifications do your technicians have?** We’re a fully **IICRC‑ and ACAC‑certified firm**, EPA‑ and OSHA‑trained, BBB‑accredited, and recognized with regional excellence awards. ### **What does your [restoration process](https://octagonrestoration.com/blog/whats-the-process-for-extensive-water-damage-and-mold-remediation/) entail?** 1. Inspect & assess mold extent/environment 2. Contain affected areas to prevent airborne spread 3. Remove contaminated materials and treat surfaces 4. Dry and clean using HEPA filtration and approved protocols 5. Fix the moisture source, verify with clearance testing ### **How long does the restoration process take?** Timeframes vary based on extent and cause—remediation may take a few days for small cases, and a week or more for widespread issues. ### **How do you ensure safety and regulatory compliance?** We adhere to IICRC S520 protocols, use full PPE, air containment, HEPA scrubbing, and the latest equipment, overseen by certified supervisors. ### **How will I know if insurance will cover my damage?** We coordinate directly with insurers, documenting damage and using IICRC protocols to support your claim. Most mold cases tied to qualifying water damage are covered (deductible applies). ### **Is all mold the dreaded black mold?** No. There are many types—Aspergillus, Cladosporium, Penicillium, etc. “Black mold” is just one. Regardless, all indoor mold needs addressing. ### **Why don’t remediation companies do their own testing?** Self‑testing is a conflict of interest. We rely on independent third‑party labs for pre-/post-remediation clearance to ensure objectivity. ### **How much does this cost?** Costs depend on extent, materials, mold type, and underlying moisture issues. A small patch may cost hundreds; larger jobs or hidden mold/remediation can run into thousands. ### **Why should I use an IICRC‑certified firm?** IICRC certification signals adherence to rigorous industry standards, ensures proper documentation, gives insurer confidence, and reduces the risk of rework. We follow S520 (mold), S500 (water), and S700 (fire) guidelines. ## [Commercial Restoration Questions](#commercial-questions) ### **How often should I have my HVAC system cleaned?** To maintain indoor air quality, most commercial HVAC systems should be inspected annually, with full cleaning every 2–3 years—or sooner in high-use or high-risk environments. ### **Are you licensed and insured?** Yes—Octagon Cleaning & Restoration is fully licensed, bonded, insured, and certified (IICRC, ACAC, EPA, OSHA). We hold BBB accreditation and regional industry awards. ### **Do you perform free estimates?** Absolutely—we offer **[free on-site assessments and estimates](https://octagonrestoration.com/contact/)** for residential and commercial properties in Maine & New Hampshire. **Categories:** Water Damage Restoration --- ### [Older Homes and Hidden Hazards: What Real Estate Agents & Buyers Must Know About Mold, Water Damage, Asbestos, and Lead](https://octagonrestoration.com/blog/older-homes-and-hidden-hazards-what-real-estate-agents-buyers-must-know-about-mold-water-damage-asbestos-and-lead/) **Published:** August 12, 2025 **Author:** **Content:** Maine and New Hampshire are filled with charming older homes that [attract buyers](https://octagonrestoration.com/blog/transforming-problem-properties-into-market-ready-homes/) with their unique character and historic appeal. But as any experienced real estate agent knows, these properties often come with hidden challenges that can turn into costly surprises if not addressed early. As restoration professionals, we’ve seen it all — from water-damaged basements in century-old farmhouses to asbestos lurking in attic insulation. Whether you’re representing a seller or guiding a cautious buyer, understanding the hidden risks in older homes is essential to ensuring a safe and smooth transaction. ## Common Hidden Issues in Older Homes (That Can Derail a Sale) ### 1. **[Water Damage ](https://octagonrestoration.com/services/water-damage/)Hiding in Plain Sight** Many older homes in Maine and New Hampshire suffer from chronic water intrusion issues. Poor drainage, aging roofs, and foundation cracks often result in water damage that isn’t always visible during a showing. Water stains on ceilings or in basements are red flags, but moisture trapped inside walls or under flooring can go unnoticed until a full inspection. **Why It Matters:** Unaddressed water damage leads to rot, structural issues, and—more often than not—mold growth. ### 2. **[Mold](https://octagonrestoration.com/services/mold-removal/) in Attics, Basements, and Behind Walls** Mold thrives in the cold, damp environments common in older New England homes. Poor ventilation in attics, improperly vented bathrooms, or hidden leaks in basements create the perfect environment for mold colonies to grow. Even if you don’t see visible mold, musty odors are a sign that an inspection is warranted. **Pro Tip:** Mold inspections can save deals. If you catch it early, professional remediation can be done before the property goes to closing. ### 3. **[Asbestos](https://octagonrestoration.com/services/asbestos-removal/) in Insulation, Flooring & Siding** Homes built before 1980 often contain asbestos in attic insulation (vermiculite), old vinyl floor tiles, pipe wrap, or even siding shingles. While undisturbed asbestos isn’t always hazardous, renovations or repairs that disturb these materials pose serious health risks. **For Agents:** If asbestos is suspected, advise your clients to have a professional inspection done. Octagon can provide safe, certified asbestos removal to prevent delays in closing. ### 4. **[Lead Paint and Lead Dust](https://octagonrestoration.com/services/lead-removal/) Risks** Lead-based paint is another hidden hazard in homes built before 1978. Even if the home has been painted over, peeling layers or renovation work can expose toxic lead dust. **Did You Know?** Sellers and landlords are legally required to disclose known lead-based paint hazards. A proactive lead assessment can provide peace of mind to both buyers and sellers. ## FAQs: Common Questions Real Estate Agents Ask Us **Q: Will mold remediation delay a home sale?** A: Not if addressed promptly. Small to moderate mold jobs can often be completed within a few days. We also provide clearance documentation for peace of mind. **Q: Does a seller HAVE to remove asbestos before selling?** A: Asbestos removal isn’t legally required for a sale, but disclosure is. If a buyer plans renovations, abatement may be necessary. Early testing avoids surprises. **Q: Can water damage that isn’t visible still cause problems?** A: Absolutely. Moisture behind walls or under flooring can lead to structural damage and mold growth. Moisture mapping during inspections is key. ## Why Real Estate Professionals Trust Octagon Cleaning & Restoration At Octagon, we understand that time is of the essence during a real estate transaction. Our team of certified mold, water, and asbestos remediation specialists serve Maine and New Hampshire with fast response times, thorough documentation, and clear communication to keep deals moving forward. [We’re here to partner with you](https://octagonrestoration.com/resources/real-estate-agent-information-for-mold-and-water-damage/) — whether it’s a pre-listing assessment or an emergency fix after an inspection surprise. ## Need Help with a Problem Property? [Contact **Octagon Cleaning & Restoration**](https://octagonrestoration.com/contact/) for professional remediation services that protect your clients, your reputation, and the success of your sale. **Categories:** Asbestos Removal, Lead Abatement, Mold Removal, Real Estate Preparation, Water Damage Restoration --- ### [3 Ways to Get a Head Start on Your Restoration Project](https://octagonrestoration.com/blog/3-ways-to-get-a-head-start-on-your-restoration-project/) **Published:** October 19, 2021 **Author:** octagon **Content:** When you experience a disaster such as [fire](/blog/how-do-you-cleanup-fire-damage/) or [water damage](/blog/what-is-water-damage-restoration/), time is of the essence when getting the restoration process started. Knowing what to do can help save unneeded stress, money and help limit the damages. It’s not every day that you come home and find water raining down from your ceiling or you’re cooking, and you have a grease fire. When or if you do, knowing the best ways to get a head start will help get you and your home back in order quickly. Let’s go over a disaster scenario to learn where to begin and what to do to get started. In this scenario, you returned home after vacation and found water raining down from the ceiling fan in your living room. What on earth do you do? In this blog, we will go over topics such as, who to call for help, who should be in the damaged area, and how to address your damaged personal property. ## When Disaster Strikes… ### Who do I call? When you are beginning the disaster restoration process, knowing who to call can make all the difference. While there are many people that you can call, we recommend contacting the following people. - Your local plumbing company to stop the water and fix the leak as quickly as possible. - A local disaster restoration company to get them on their way with extraction and drying equipment. - Your insurance agent or insurance company to inform them of the loss and to start the claims process. ![ceiling mold](https://octagonrestoration.com/wp-content/uploads/2021/10/ceilingmold-1.jpg)![water damage](https://octagonrestoration.com/wp-content/uploads/2021/10/waterdamage-1.png)![water damage](https://octagonrestoration.com/wp-content/uploads/2021/10/waterdamage2-1.png)### **What should I do to help?** #### Keep People Out of the Affected Areas Whenever you have any disaster in your home, many types of hazards can be present. These hazards can include building materials falling, broken glass, electrical hazards, and or bacterial growth. Any of these issues can affect our health and well-being. One of the first steps you can take is not allowing anyone, including pets entering the affected areas until the mitigation is complete. One of the best ways to achieve this is by containing the space by closing doors or blocking off openings leading to these areas. #### Make a List of Damaged Property Once you have the affected areas secured, you can assess the damages to your home and contents. When dealing with content mitigation, items that have not been affected can be set aside in an unaffected area. The contents that have sustained damages will need to be itemized if you wish to be reimbursed by your insurance carrier. #### Call for Help Right Away! To begin, sort through your damaged contents and make a detailed list of the damaged items. The information that will be helpful to include in the list is the brand, age, size, type, and model number. Also, photograph the damages to help support the claim. Once you have gone through and inventoried your damaged personal property, you can provide this list with the photo documentation to your insurance adjuster for reimbursement. ## Cleaning and Restoration Services Will Get You Back to Living Daily Life Whether you’re performing the disaster restoration on your own or[ hiring a professional disaster restoration company](https://octagonrestoration.com/contact/), addressing the damages as quickly and safely as possible is the number one priority. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Fire / Smoke Clean Up, Water Damage Restoration --- ### [Help! How Do I Remove the Smoke Smell From My House?](https://octagonrestoration.com/blog/help-how-do-i-remove-the-smoke-smell-from-my-house/) **Published:** June 23, 2022 **Author:** octagon **Content:** After a fire, the smell of smoke inside a residence can be debilitating. This blog will offer a few tips as well as remind readers not to pick up or clean up [fire damage](/services/fire-smoke-damage/) themselves and recommend hiring professionals to remove the smell of smoke. ## Identifying the Source of Smoke Odor Odors from smoke will linger on furniture, walls and floors, clothing, etc.; tiny microscopic particles need to be removed to remove the smell. To permanently remove smoke odors, the *source* of the odor needs to be taken care of; this means cleaning the home from top to bottom. Octagon Cleaning and Restoration uses a multi-step process. All surfaces in the home must be cleaned thoroughly. Upholstery, curtains, and clothing will need to be laundered, as well as carpets. In some cases, we may use ozone, a highly reactive form of oxygen, which reacts with the odorous molecules, resulting in little to no more odor. **You should not attempt to clean this yourself; a professional should handle this type of cleaning.** ## Dangers of Smoke Damage Soot/smoke damage can cause shortness of breath or other respiratory problems. It may be aggravating to those with conditions such as asthma or bronchitis. Not everyone will experience problems with smoke, but those with weakened immune systems are particularly at risk. ### **Here are a few tips that can help reduce the odor associated with smoke:** - Open doors and windows – air everything out! - Turn off HVAC systems (if you have one) to prevent the spreading of particles - Use an air purifier - Thoroughly clean - Don’t mask the smell with candles or fragrances — it won’t help and will only temporarily hide odors ## Your Fire and Smoke Damage Restoration Partner Avoid unnecessary exposure – let the professionals at Octagon Cleaning and Restoration take care of this for you. We specialize in getting your home back to its pre-damaged condition, odor-free, and ready for you to settle in. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Fire / Smoke Clean Up --- ### [Expert Insights on Fire Restoration Cleaning (What To DIY and What Not To)](https://octagonrestoration.com/blog/expert-insights-on-fire-restoration-cleaning-what-to-diy-and-what-not-to/) **Published:** June 26, 2024 **Author:** octagon **Content:** After a house fire, DIY [fire restoration ](/services/fire-smoke-damage/)cleaning efforts may seem more manageable and easier than calling a professional fire restoration company. This DIY approach is often the case if the damage to the house is minor, especially if the DIY-er is handy with tools, carpentry, and cleanup. However, though there may be some tasks suitable for a DIY approach to cleaning and restoration, given the destructive nature of fire, restoring a property to its pre-fire condition takes more than skills in carpentry or cleaning. To effectively recover from fire and[ smoke damage](/blog/how-to-deal-with-smoke-damage-after-a-fire-in-a-commercial-property/) to your home, it is in your own best interests to have a team of experts to respond to the emergency and assess the damage. Calling a professional fire restoration company like Octagon Cleaning & Restoration can save valuable time and money and help you, the homeowner, fully recover and restore the property to its condition before the fire. ## DIY Fire Restoration: The Do’s and Don’ts for Property-owners Homeowners may consider DIY[ cleaning efforts ](/blog/how-do-you-cleanup-fire-damage/)versus working with a fire restoration company, but such efforts depend on the extent of the damage to the house. While DIY efforts may seem like a practical, if not cost-effective, solution, DIY efforts may not fully address the extent of the damage. Soot and smoke odors can penetrate deeply into porous surfaces and linger. Soot-filled smoke and soot particles also hold many harmful physical properties. This residual black residue that accumulates on surfaces in the aftermath of a fire comprises many hazardous and toxic materials—tiny particles composed of chemicals, acids, carbon, and metals produced by the fire. Soot can not only cause permanent damage to any porous surface it is absorbed into but can present serious health hazards to anyone breathing in the particles. This is why the extent of homeowner DIY efforts should be limited to surface-level fire restoration cleaning. Basic efforts may include opening windows to ventilate the property or sweeping and vacuuming to remove visible debris and loose soot from surfaces and fabrics. Wiping down surfaces using household cleaners, sponges, and cloths to clean soot and smoke residue from walls, ceilings, and floors. Cleaning or replacing damaged or smoke-stained items such as curtains, carpets, and upholstered furniture. Washing clothing, bedding, and other textiles that have absorbed smoke odors. It’s worth noting that, beyond these basic efforts, it’s possible that DIY cleaning can lead to further damage or contamination of the property. For example, using the wrong cleaning products could further damage surfaces or release harmful chemical fumes into the air. If soot and smoke damage are not properly cleaned and mitigated, the toxic physical properties they hold will still be present on surfaces. In other words, time-consuming and physically demanding DIY efforts to clean and restore your property may not provide the same protection against long-term health risks from soot and smoke contamination. ## What Professional Fire Restoration Offers Property-owners Professional help is typically needed to thoroughly clean, sanitize, and restore the property to its pre-fire condition. Fire restoration company personnel are trained and certified professionals with specialized knowledge in fire damage restoration. They understand the complexities of fire damage, including the harmful properties caused by smoke and soot, structural integrity concerns, and effective cleaning techniques. Fire restoration companies use advanced equipment and technology designed for fire damage cleaning and restoration. Industrial-grade dehumidifiers, air movers, ozone generators, and specialized cleaning agents ensure safe, effective, and comprehensive cleansing of a property. Work is accomplished promptly, minimizing further damage and reducing overall restoration time. While it’s understandable for homeowners to want to start the cleaning process after a house fire, the extent of these DIY efforts should be limited due to the complex nature of fire and smoke damage. Professional fire restoration cleaning offers numerous advantages in expertise, equipment, safety, efficiency, and quality. Our trained, [certified professionals ](/team/)at Octagon will help you mitigate smoke and fire-related damage to your home. We approach every situation with empathy and understanding. Throughout the restoration process, we will collaborate with you and your insurance provider to return the property to its original state. As one of the leading smoke and fire restoration companies in Northern New England, our services ensure comprehensive home restoration, proper handling of insurance claims, and long-term health and safety for the occupants–our utmost priority is you and your family. [Contact us](/contact/) today for a free estimate. **Categories:** Fire / Smoke Clean Up --- ### [8 Things You Need to Know Before a Water or Fire Loss](https://octagonrestoration.com/blog/8-things-you-need-to-know-before-a-water-or-fire-loss/) **Published:** August 22, 2024 **Author:** octagon **Content:** We all hope never to have a problem in our homes. We see others around us who have been hit by a[ fire](/services/fire-smoke-damage/) or a [broken water pipe](/blog/signs-of-hidden-water-damage-on-your-property/), and we are thankful that we do not have to deal with it. Bad things can happen to good people, but we can take steps to prepare for the worst. ## 8 Tips to Speed Up Your Recovery After a Loss 1. **Check your homeowner’s coverage before something bad happens** Cheaper is not always better. That holds true for cars, clothes, and even homeowners’ insurance policies. Most policies are built from a standard fire insurance base policy developed in the 18th century. Over time, these fire policies have grown and evolved into an array of coverages, many of which are added ala carte through riders and addendums. Where to start? A good insurance agent will guide you through the additional coverages available and worthwhile having, depending on where you live. I have often met homeowners dismayed that a loss is not covered because they failed to include the proper rider in their policy. Sewer back-up, Water loss, and mold are just a few of the valuable riders available. Meet with your agent on these topics, and in the event of a loss, you will be in a much stronger position to be indemnified. ***Side note:*** A recent trend I have seen is to increase your deductible to lower your annual premium. This is a solid idea- if you have the resources to pay the additional deductible! 2. **Be familiar with the utilities in your home** If there is a loss, you want to minimize the damage, and your biggest enemy is time. If a pipe bursts, do you know where the water shut-off is and how it works? Do your family members know if you are not home? A tremendous amount of water can be released literally every minute that goes by. You don’t want to wait for someone to come to your home to stop the damage. Keep the event as small as possible (and as easy to deal with as possible) by becoming familiar with the utilities in your home. Where they are, how they work, and most importantly, how to shut them off! 3. **Have all your needed contacts available** Losses are upsetting. We all tend to become emotional; frankly, it’s hard to think straight when they occur. Having an emergency contact list ready will help. Your agent’s contact information, along with that of a plumber, electrician, and a restoration company specializing in water and fire, is a great place to start. Include your policy number, insurance carrier’s name, and 800 number in your emergency list to notify them of a loss. Putting thought into this now, before a loss, will save time and money in a disaster. 4. **Understand your responsibilities as the Homeowner** The number one homeowner responsibility is to preserve your home and protect it against further damage. What I have seen in the past from homeowners is a needless delay in services as the Homeowner waits for the insurance company to call them back. As Homeowners, we need to protect our homes from further damage, and time is not our friend. Water damage spreads, mold can grow fast, and not reacting promptly can increase your claim, delay your family’s return, and, jeopardize your coverage. Negligence by a homeowner can result in a denial of coverage. It’s a real thing. 5. **Communication through the process is key** You should expect timely information from the adjuster and your contractors. The same expectation is required from the Homeowner. Be responsive to questions, produce needed information in a timely manner, and your repairs will go quicker. Everyone wins with good communication. 6. **Ask questions about what is being done and why** Ask questions, ask questions, ask questions. It’s your home; you have the right to know every detail! The process is easier with the homeowner’s support, and as the Homeowner, you need to understand the process. It’s your home; don’t be shy. “Trust but verify” is a good mindset to establish from the start. 7. **The Insurance Adjuster works for the Insurance Company** While the vast majority of the adjusters I have met and worked with are good at their job and truly are looking to take care of the Homeowners the very best they can, it is important to remember that at the end of the day, the adjuster is working for the Insurance company. With all the losses across the country, insurance companies are striving to keep their costs down, and their best tool for this is an adjuster. The adjuster’s job is to minimize the loss while maintaining the insurance company’s legal obligations. There are a lot of interpretation variables that can lead to a loss. This is another reason that hiring a qualified restoration company that follows the IICRC standards is in your best interest. 8. **If your loss is large and you feel like you need help, it’s available** For larger losses, you do have options to help ensure you get the full value out of your insurance policy. Public adjusters have a place in the process. Depending on what a Homeowner can take on themselves, sometimes it can be more than they feel comfortable handling. Hiring a public adjuster is not inexpensive; they usually are paid through a percentage of the loss payout, but their expertise is valuable for an otherwise naïve Homeowner. For further information or help,[ reach out](/contact/) to the experts at Octagon. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Fire / Smoke Clean Up, Water Damage Restoration --- ### [Humidity And Mold- Did Your Home Stand Up to Summer Moisture?](https://octagonrestoration.com/blog/humidity-and-mold-did-your-home-stand-up-to-summer-moisture/) **Published:** August 19, 2015 **Author:** octagon **Content:** If you’re living in New England you know that this summer has been rainy, hot and humid. Although you’re probably not looking forward to enduring a winter like last year’s, you might be excited to start seeing cooler temperatures as September approaches. Before temperatures start to fall, make sure the summer humidity hasn’t left you with an unwelcome house guest – mold. Your basement is a breeding ground for mold. One of the main reasons is because basements are always damp. Poorly ventilated areas lock in humidity which creates moisture. Moisture in the air dampens surfaces making it difficult for materials such as wood and drywall to dry completely. Basements in New England homes can be more susceptible to mold because its coastal climate is extremely humid. Mold needs 6 things in order to grow and spread: **Mold Spores** Mold spores are smaller than pollen grains which allow them to get through normal filtering functions by the nose. **Food (drywall, wood, cotton)** Our basements often have exposed wooden beams in the ceilings or wall framing; and drywall is often used to close off rooms in basements. **Dark (Mold doesn’t grow in UV light)** Basements everywhere in New England can be especially dark because summers are short and not always sunny. **Warmth** Many New England residents keep their washer and dryer in the basement. Dryers expel the heat mold needs to grow. During the winter you might keep a wood stove burning to heat your home, which creates an additional incubation system for mold to thrive. **Oxygen** Mold needs oxygen to survive. Unless you are living in an air tight bubble there is no escaping this one**.** **Moisture** (water, humidity) Weather isn’t the only summer culprit inviting mold into your home. Summertime means beaches, hiking and hanging out outdoors. When you get home you’re often too tired to do laundry right away so you throw your wet bathing suits, towels and sweat soaked clothing into a pile to be washed later. It should be no surprise that your pile of wet clothes could be creating a mold problem, especially if you’re letting them sit on a wooden surface. Looking forward to crisp fall air and cooler temperatures? Cooler fall temperatures can provide a break in humidity which means mold is less likely to grow right? That’s actually not true. Although mold cannot grow in freezing temperatures, colder weather creates cold surfaces in basements such as pipes, windows and metal surfaces. Cold surfaces often create condensation which evaporates into the air and gets locked in, much like humidity does during the summer months. Basements are often neglected and as a result mold problems get out of hand. Don’t be that home owner who wished they had checked for mold before it became a problem. Have your house inspected and fall into cooler temperatures stress free. **Categories:** Mold Removal, Summer Mold & Fire Preparedness, Water Damage Restoration **Tags:** best mold removal company in Maine, black mold clean up, how to remove mold, mold cleaning company Maine, water damage maine --- ### [Can Mold be a Problem During Summer Months?](https://octagonrestoration.com/blog/can-mold-be-a-problem-during-summer-months/) **Published:** July 14, 2022 **Author:** octagon **Content:** Many people have asked us questions like, *how does a change in temperature, humidity, etc, affect mold growth?* or *is mold worse in the summer, or in the winter?* During the hot summer months of New England, the risk of mold growth certainly *may* be higher. Several factors play a part in this, including warmer temperatures, higher humidity, and rain showers. Mold can flourish in these conditions. However, referring to [previous articles of ours](/blog/category/mold-removal/), we discuss why the potential for mold in the winter is still very much present. ## Heat and the Connection with Mold While extremely high levels of heat may “kill” mold, these spores are just as dangerous dead as they are alive. This is why mold cannot be treated by using high temperatures. Additionally, the high temps required to perform this can be hazardous. It is not an appropriate way to handle a mold issue, as it does not actually remove the spores from the affected space. With that said, heat, humidity, and a damp, dark environment provide a perfect recipe for mold growth. It’s important that in an enclosed space, such as a dark basement, that humidity levels are controlled to ensure that mold is unable to grow. If mold is provided with water (in this case, humidity) and a food source (organic matter, such as your wooden floor joists), then mold can begin to grow quickly, even within a matter of days. ## Preventing Mold Growth in the Summer While the temperature does play a part in mold growth, the **humidity level is the main aspect you should be controlling in order to keep your home healthy.** ### Ways to Control Humidity in Your Home The [EPA](https://www.epa.gov/mold/what-are-main-ways-control-moisture-your-home) offers in-depth ways to manage humidity in your home but here are some quick bullet points to get you started. - **Get a Dehumidifier**– The most surefire way to reduce indoor humidity is– you guessed it– to get a dehumidifier. - **Use an Air Conditioner**– An air conditioner naturally helps reduce indoor humidity as it’s introducing cooler air while removing warm, humid air. - **Fix Leaking Pipes**– Fix any leaks and wrap exposed pipes in insulators. By doing this, condensation will stay at bay. What are some signs of leaking pipes? Stained drywall, wet spots, and irregular water bills. - **Keep Gutters Clean**– This one might be unexpected but gutters are often one of the most common causes of indoor water leaks– which is unhealthy for your home and its humidity level, as well as your health. - **Open a Window!**– Sometimes just opening your windows and letting in the fresh air will help lower the humidity levels in your home (except for when it’s humid out and you have your air conditioners running!). We recommend keeping humidity levels at 45% – 50%. Too low of humidity can dry you out, and too high will create excess moisture. This range is a perfect happy medium to keep microbial growth at bay. If you live in Maine or New Hampshire and have more questions or think you might have mold, send us a message about getting a free inspection. [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](/contact/) **Categories:** Mold Removal, Summer Mold & Fire Preparedness --- ### [6 Tips for Smoke Detector Safety](https://octagonrestoration.com/blog/6-tips-for-smoke-detector-safety/) **Published:** October 30, 2015 **Author:** octagon **Content:** When it’s time to “fall back” for Daylight Saving Time, it’s also the perfect reminder to check a critical home safety device — your smoke detectors. Every year, thousands of house fires cause preventable injuries, property damage, and even fatalities. At **Octagon Cleaning & Restoration**, we’ve seen firsthand how functioning smoke detectors save lives. Here’s how to ensure your home or business in **Maine and New Hampshire** is protected. ## **Top 6 Smoke Detector Safety Tips** ### **1. Install Smoke Detectors Inside and Outside All Bedrooms** - Every sleeping area should have a detector inside the room and one directly outside in the hallway. - This ensures early detection while occupants are sleeping. ### **2. Place Detectors on Every Floor of Your Home** - Don’t forget levels like basements or attics if they are finished or used regularly. - Large homes should have multiple detectors on each level to cover larger spaces adequately. ### **3. Use Interconnected Smoke Detectors** - When one alarm sounds, all interconnected detectors will activate. - This is especially important in multi-story homes or buildings to ensure no area goes unnoticed. ### **4. Test Detectors Monthly** - Press the test button on every smoke detector at least once a month. - This ensures batteries and sensors are functioning. ### **5. Install Detectors on Ceilings or High Walls — But Away from Kitchens** - Mount detectors high, as smoke rises. - Keep them at least 10 feet away from kitchen stoves to reduce false alarms from cooking. ### **6. Replace Detectors Every 10 Years** - Sensors lose sensitivity over time. - Check the manufacture date on each unit and replace accordingly. ## **Why Smoke Detector Maintenance Matters** Fires can escalate within minutes. A properly placed and maintained smoke detector is often the first and only warning you’ll get. Taking proactive steps with your detectors dramatically reduces the risk of fire-related injury or property loss. ## **What Should You Do After a Fire?** If your home or business suffers from [fire or smoke damage](https://octagonrestoration.com/services/fire-smoke-damage/), time is critical. Soot, smoke, and lingering odors can cause permanent damage if not addressed quickly. At **Octagon Cleaning & Restoration**, we specialize in: - Fire and smoke damage restoration - Odor neutralization - Water damage cleanup (often a result of fire suppression) - Insurance coordination and documentation ## **FAQs: Smoke Detectors and Fire Restoration** **Q: How often should I replace smoke detector batteries?** A: Replace batteries at least once a year — a good reminder is during Daylight Saving Time changes. **Q: What if my home’s smoke detectors are more than 10 years old?** A: They should be replaced immediately. Older units may not detect smoke effectively. **Q: Can Octagon help with smoke damage even if the fire was small?** A: Absolutely. Even minor fires can leave behind smoke and soot that affect air quality and surfaces. Our team ensures your property is fully cleaned and deodorized. ## **Fire & Smoke Damage Experts in Maine & New Hampshire** When disaster strikes, [count on **Octagon Cleaning & Restoration**](/contact/) for fast, expert help. We’re trusted by homeowners and businesses across **Maine and New Hampshire** to handle fire and smoke damage professionally and with care. **Categories:** Fire / Smoke Clean Up --- ### [How to Prep Your Home for Winter: A 20-Item Punch List](https://octagonrestoration.com/blog/how-to-prep-your-home-for-winter-a-20-item-punch-list/) **Published:** October 8, 2014 **Author:** octagon **Content:** As winter approaches, ensuring your home is ready for freezing temperatures, snow, and ice is key to preventing costly damage and staying comfortable. Whether you own a historic New England farmhouse or a modern residence, this **[winter home maintenance checklist](https://octagonrestoration.com/resources/winter-preparedness-tips/)** covers everything you need to minimize risks like ice dams, frozen pipes, and heating inefficiencies. At Octagon Cleaning & Restoration, we help Maine and New Hampshire homeowners prepare for the season with practical tips to protect their homes from the harsh winter elements. ## 20 Must-Do Tasks to Winterize Your Home ### 1. **Clean Gutters & Ensure Proper Drainage** Clogged gutters can lead to ice dams, which force water back under your roof shingles. Clear leaves and debris by hand, then flush with a hose to confirm water is draining properly. Also, check that water is flowing *away* from your foundation. ### 2. **Inspect Gutters and Downspouts for Leaks** While cleaning, look for gutter leaks or areas where water is pooling near your home. Improper drainage can result in basement water damage or foundation issues. ### 3. **Seal Exterior Cracks and Gaps** Use weather-resistant caulk on exterior wall cracks, especially around window and door frames. For brickwork, use a masonry sealer. ### 4. **Test for Drafts Inside Your Home** Walk the interior perimeter with an incense stick. If the smoke wavers, you’ve found a draft. Seal gaps with weatherstripping, door sweeps, or caulk to block cold air. ### 5. **Check and Upgrade Insulation** Inspect your attic, basement, and crawlspaces. Adding insulation where it’s lacking is one of the most effective ways to retain heat and lower energy bills. ### 6. **Schedule a Furnace Inspection** Have your furnace professionally inspected and cleaned before the heating season begins. Regular maintenance improves efficiency and reduces the risk of breakdowns. ### 7. **Replace or Upgrade Furnace Filters** Swap out disposable filters monthly, or invest in a reusable electrostatic filter for long-term savings. ### 8. **Inspect and Seal Ductwork** Heat can escape through poorly sealed ducts. Apply metal-backed tape to seal any gaps. While you’re at it, consider professional duct cleaning for better airflow and air quality. ### 9. **Install Storm Windows or Use Insulation Kits** Storm windows provide an extra barrier against the cold. If that’s not feasible, apply affordable plastic window insulation kits for a temporary but effective solution. ### 10. **Schedule a Chimney Sweep** Before lighting the first fire, ensure your chimney is clean and free of creosote buildup to prevent chimney fires and improve ventilation. ### 11. **Clean and Maintain Woodstoves** Regularly remove ash and inspect your woodstove for wear. A clean stove burns more efficiently and lasts longer. ### 12. **Reverse Ceiling Fans** Set your ceiling fans to spin clockwise to circulate warm air down into living spaces. ### 13. **Shut Off and Drain Outdoor Water Lines** Turn off the interior water valve leading to outdoor spigots, open the exterior spigots to drain remaining water, and store hoses indoors to prevent pipe bursts. ### 14. **Insulate Exposed Pipes** Protect pipes in unheated areas like basements, crawlspaces, and garages with foam pipe sleeves to prevent freezing and reduce water heating costs. ### 15. **Test Smoke and Carbon Monoxide Detectors** Replace batteries and test detectors to ensure your family is protected from fire and carbon monoxide hazards during heating season. ### 16. **Keep a Fire Extinguisher Handy** Ensure you have a working fire extinguisher, especially in or near the kitchen. ### 17. **Flush and Adjust Your Water Heater** Drain sediment from your water heater to improve efficiency. Lowering the thermostat to 120°F will reduce energy usage without sacrificing comfort. ### 18. **Install a Programmable Thermostat** Save on heating costs by automating temperature adjustments based on your schedule. ### 19. **Ensure Heating Vents Are Unobstructed** Check each room to make sure furniture or rugs aren’t blocking vents and restricting airflow. ### 20. **Bundle Up Indoors** Layering up with warm clothes and blankets is a simple way to stay cozy and reduce heating expenses. ## FAQs: Winter Home Prep Questions We Hear All the Time **Q: What’s the biggest cause of [winter water damage](https://octagonrestoration.com/services/water-damage/)?** A: Ice dams and frozen pipes are the two main culprits. Proper gutter maintenance and pipe insulation are crucial preventative steps. **Q: How can I tell if my home needs more insulation?** A: Drafty rooms, uneven temperatures, and high energy bills are common signs. An attic insulation check is a good starting point. **Q: Does Octagon offer winterization services?** A: While we specialize in cleaning and restoration, we can recommend trusted contractors for insulation, duct sealing, and winter prep inspections. We’re also here if water or mold damage occurs due to winter-related issues. ## Protect Your Home Before Winter Strikes Being proactive can save you from costly repairs and dangerous conditions this winter. At [Octagon Cleaning & Restoration, we’re here to assist ](/contact/)Maine and New Hampshire homeowners with expert advice and remediation services should damage occur. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Water Damage Maine: Water Damage Mitigation and Clean Up Company in Maine](https://octagonrestoration.com/blog/water-damage-maine-the-importance-of-a-competent-water-damage-mitigation-and-clean-up-company-in-maine/) **Published:** November 15, 2011 **Author:** octagon **Content:** Proper [water damage mitigation](/services/water-damage/) and clean-up are essential to save your home or business after flooding, ice dams, or burst pipes. In each of these cases, the damage can be extensive and can include damaged drywall, insulation, wet hardwood floors, wet ceilings, wet carpets, etc. It is critical to act quickly when water damage situations arise to preserve and protect your property from mold and other secondary damage. In fact, your insurance policy requires you as the property owner to act quickly to mitigate the loss. Let’s explore some of the most common water damage situations we run into and discuss the differences in procedures: ## Water Damage from Burst Pipes Water damage from burst pipes can wreak havoc on a building. An entire structure can be saturated in hours from a burst pipe on the top floor of a two-story home or from the 4th floor of office space. This is what we refer to as category one, class three water damage which means the water originates from a clean source and has come from above impacting the majority of an area including ceilings. The good news is that in many cases if caught quickly many building materials can be saved if aggressive drying efforts are employed, however, it takes a veteran restoration technician to properly assess and diagnose the job site. The right equipment must be deployed quickly and decisions must be made quickly to prevent major demolition and re-construction. Water can and will travel everywhere with these types of intrusions and tools such as thermal imaging cameras, non-penetrating meters, penetrating meters and hygrometers are essential to identify ALL areas of impact. One room left wet for several days untreated can result in major mold damage. ## Water Damage from Ice Dams Water damage from ice dams can be very misleading to homeowners or undertrained technicians. Major festering water damage that is destroying the wall cavity can appear to be just a little water on the surface. Ice dams can leak suddenly and flood an entire exterior wall of a home and even leak out onto flooring. This type of damage is very easy to recognize. However, often they happen slowly and will saturate a wall cavity multiple times before becoming visible. This means that many times before it is noticed mold may have already taken hold in the wall system. Ice dams are typically category two, class three water damage projects. This means the water is not “clean” water but it is also not heavily contaminated water. It takes a thorough investigation to determine the proper steps with ice dams including, test cuts, the use of a boroscope, thermal imaging, etc. Water can travel down wiring and pipes and end up in another room so checking everywhere is imperative. ## Most Common Water Damage in Maine: Water Damage from Ground Water Intrusion The most common source of water damage in Maine is groundwater intrusion. Groundwater typically enters the home through the perimeter drains, basement walls, or the floor and is usually category two or sometimes category three water. Category three water is considered unsanitary water that can cause severe illness or death to occupants. The water can be from rivers, streams, tidal flow, sewer drains, etc. With most category two water damage and ALL category three water damage situations, materials such as drywall, carpet, base trim, etc. should be removed. With category two projects air movers, dehumidifiers, and heat drying units can be employed as long as mold has not developed and the damage was caught quickly. With category three projects extreme caution must be exercised to contain the area, discard porous materials, thoroughly treat surfaces with biocides, and dry the structure using a passive approach with no air movers to push contaminants around. In Maine disinfectants and biocides must be applied by a licensed spray application firm with a Master applicator leading the project. In summary, every water damage clean-up project is different in scope. Every project has different needs and requirements. The field is a very technical field with very real implications for property owners if jobs are not handled properly. If you are the victim of water damage in Maine, you owe it to yourself to do the research and hire only the best for your home or business. You should look for an IICRC certified firm with trained, skilled technicians. Be wary of large franchises because many times the technicians are temporary workers and turnover can be quite high. Check with the better business bureau and check companies like Angie’s List for customer reviews. With the right company and fast action by the property owner, even the largest water damage situations can be handled quickly with as little damage as possible. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration **Tags:** Burst Pipes, Frozen Pipes, Water Damage, Water damage cleanup maine --- ### [8 Steps Of Mold Remediation Series - Step #1: Proper Identification & Work Scope](https://octagonrestoration.com/blog/8-steps-of-mold-remediation-series-step-1-proper-identification-work-scope/) **Published:** May 14, 2012 **Author:** octagon **Content:** [Mold in our home](/blog/mold-in-your-home-in-the-most-unexpected-places/) and work environment has become an increasing hazard as our buildings get older and tighter. First of all, it is important to understand that mold spores are found everywhere and you will never get rid of mold spores completely. Mold is an essential micro-organism that is needed for life to flourish. Mold eats and degrades dead organic matter in the *outdoor* environment and is critical to the decomposition process. That being said, “mold growth” is never acceptable in a living or work space. Mold can become a problem whenever moisture levels or humidity levels become high enough to support development which can be as low as 16% moisture content or 60% humidity depending on the type of mold. ## Mold Solutions for Your Home or Business If you have or suspect mold in your work or living space, the first step is to determine a proper work scope. A **mold inspector** or remediation company in Maine can inspect the damage to determine the best course of action however it is typically best to consult a 3rd party industrial hygienist (IH) for testing and assessment of potential health hazards. It is NEVER acceptable to have the company proposing remediation ([mold removal](https://octagonrestoration.com/residential/residential-mold-removal/)) to also conduct the testing services. This is a serious conflict of interest and is illegal in many states and frowned upon in the rest. An industrial hygienist has at least a Bachelor’s degree and is certified by the board of industrial hygiene to conduct proper testing, provide a full work scope and to identify safety and health hazards. The “IH” works for you the property owner and oversees the remediation work to ensure a proper outcome. Many home inspectors and mold removal contractors try to take over this task without the proper credentials. A home inspector or mold contractor is qualified to identify mold and to identify causes, but once the inspection takes place it should be turned over to an IH for proper handling. An IH can also certify that based on the results of post mold remediation testing that no health risks are anticipated; an inspector or remediator can not determine this. ## Steps for a Mold Removal Plan Once a mold problem has been identified and a work plan has been established, the remediation firm must then follow the steps outlined by the industrial hygienist. These steps can vary depending on the type of damages however the eight step process that should be followed are: 1. Proper identification & work scope; 2. containment / engineering controls; 3. controlled demolition & or abrasive removal; 4. pre-cleaning; 5. secondary hygienic cleaning; 6. treating /sealcoating salvageable framing if applicable; 7. final inspection of work area; and 8. 3rd party post testing to verify cleaning efficacy. These mold solution steps will work every time if followed properly. In the next articles we will discuss these eight steps in detail and break down the process of remediation. We will also discuss short cuts that are often taken by remediation firms that you should look out for. Health and safety hazards are plentiful when mold problems are confirmed; be sure that you are getting your [project handled correctly](/contact/)! **Categories:** Mold Removal, Water Damage Restoration --- ### [8 Steps of Mold Remediation Series: Step # 2 - Proper Containment & Engineering Controls](https://octagonrestoration.com/blog/8-steps-of-mold-remediation-series-step-2-proper-containment-engineering-controls/) **Published:** May 21, 2012 **Author:** octagon **Content:** Mold spores are tiny microscopic organisms that can only be seen under a microscope. Mold spores can become airborne just by walking near an affected area. Aspergillus and pennicillium mold can stay airborne for up to eight hours after one small air movement. Proper containment is a critical step; if not done correctly by a certified mold removal technician, the mold spores can spread and expand the required work. Imagine what happens to air quality during mold remediation which involves multiple technicians, equipment, demolition, etc. You guessed it! It gets pretty bad and all that mold can travel through the air columns to previously unaffected areas if proper engineering controls are not put in place. This is one area where corners are frequently cut in the industry. First of all, poly sheeting (typically 6 mil) should be installed in the work area to isolate affected areas from unaffected areas. These barriers should be well sealed and may have a zipper door or flap in place. Any holes, gaps, open soils, salvageable insulation, contents, seams, duct work, vents, or openings should also be sealed off to isolate the work area. Once this has been achieved it is imperative to install a negative air system to place the work space under negative pressure relative to the unaffected area. This prevents fugitive mold spores from escaping to other areas of the building. If mold spores are spread, it is the contractors liability and they are responsible for the damages. Negative pressure should be maintained between -4 to -6 pascals (measured by a machine called a monometer) to prevent creating too much vacuum. Too much vacuum can draw particulates in to your containment, draw in gases, and can put excessive pressure on your poly sheeting which could cause collapse. It is crucial to monitor pressure differentials especially while entering and exiting your work space. Any time you enter or exit your work area, you open the sealed off space and air rushes in. Pressure must always stay negative (vacuum) or you could spread contaminants upon opening your barrier. Air scrubbers must also be utilized to condition the air during the [**mold remediation**](https://octagonrestoration.com/residential/residential-mold-removal/) work. Air scrubbers are large HEPA (high efficiency particulate air) filtered machines that clean the air at a given rate per hour. Depending on the project the goal should be to achieve an air exchange rate of at least 3-10 air changes per hour. This is calculated by taking the square footage of the area and the ceiling height to determine the cubic footage. Once this number is calculated air scrubbers should be employed accordingly to clean every cubic foot of air x number of times per hour. This keeps the work area as clean as possible throughout the remediation process. Air scrubber filters should be cleaned or changed based on project requirements. Many projects will also require special low grain dehumidifiers, supplemental heat, supplied air machines, make up air filters, etc. Every **mold remediation** project is unique and will have slightly different requirements; however, this can serve as an overview you can use to better understand the remediation process. Proper containment is a critical step that if not done right can simply spread the problem and expand the required work. In our next article we will discuss the actual **mold removal** process which can involve a number of different approaches. **Categories:** Mold Removal, Water Damage Restoration --- ### [8 Steps of Mold Remediation Series: Step # 3 – Mold Removal Process Begins](https://octagonrestoration.com/blog/8-steps-of-mold-remediation-series-step-3-mold-removal-process-begins/) **Published:** August 12, 2012 **Author:** octagon **Content:** Once the proper controls are put in place the [**mold removal**](https://octagonrestoration.com/residential/residential-mold-removal/) process can begin. This can be as simple as a source removal for very small areas of contamination or as complex as media blasting for larger areas of contamination. The industrial hygienist or possibly the contractor will typically determine the best approach based on industry standards. ## Beginning of the Mold Removal Process Protocol will depend on the extent of the damage; for example, if mold is isolated to a two foot section of drywall and there are no elevated airborne spores, a source removal is appropriate. Source removal involves creating a small containment from plastic sheeting, establishing negative air in the area, removing the impacted material (drywall in this case as well as insulation if present), HEPA vacuuming/wire brushing/damp wiping of surfaces and possibly once everything is cleaned and free of contamination applying a clear mold proof coating to exposed framing. If this same scenario were true but fugitive mold spores had traveled and settled out in other areas, it would require a hygienic cleaning (HEPA Vacuuming/ Damp Wiping) of the other areas in question in addition to the above steps to remove the risk of exposure from the spores. In situations where there is heavy mold growth present on framing it will almost always require HEPA vacuuming for surface growth followed by aggressive **mold removal** by means of dry ice blasting, sanding, soda blasting, wire brushing or some other abrasive technique. It is critical to have good controls in place while performing this type of removal to prevent cross contamination and it is just as critical to perform an intense cleaning after these techniques to remove the fragments and spores that were blasted or removed from the surfaces. Each method of removal has merit however for heavy growth over a large area dry ice blasting is the most efficient due to the cleanliness of the process and its ability to penetrate crevices without forcing media into the penetrations. > - **Dry ice** completely dissipates after blasting leaving behind no mess unlike soda blasting and other media. Dry ice is however is slightly more expensive and also generates C02 requiring operators to ventilate the area sufficiently or use supplied air while working. > - The benefit of **blasting** is that you are removing the growth structures and not just the spores or surface area of the mold. Many companies perform an inferior cleaning and simply paint the wood white to cover up their sins and never really clean or adequately remove the mold growth. If you are paying a large sum of money for remediation, ensure that you get the job done right. Do not permit a white coating or if you do, make certain it has been tested by a 3rd party certified industrial hygienist to be clean first. In any **mold remediation** project proper cleaning, cleaning and more cleaning is the key. We will discuss this in detail in our next write up. To review mold removal step #1 and #2 visit our Maine [Mold Removal and Cleaning Services Blog here.](https://octagonrestoration.com/residential/residential-mold-removal/) ### Contact Us Today and Leave the Cleaning and Restoration Work to the Pros! Specialized cleaning along with fire, mold and water damage remediation are best left to the professionals. Contact Octagon Cleaning and Restoration today for a [**FREE estimate**](https://octagonrestoration.com/contact/) or for more information about our services. **Categories:** Mold Removal, Water Damage Restoration --- ### [8 Steps of Mold Remediation Series: Step # 4 – Cleaning of Workspace and Surrounding Areas of Mold Spore Contamination](https://octagonrestoration.com/blog/8-steps-of-mold-remediation-series-step-4-cleaning-of-workspace-and-surrounding-areas-of-mold-spore-contamination/) **Published:** September 23, 2012 **Author:** octagon **Content:** The fourth step to proper [**mold remediation in Maine**](https://octagonrestoration.com/commercial/mold-removal/) or any other state involves cleaning of the work space and any surrounding areas that may have been previously contaminated by mold spores or growth. When we talk “cleaning” in mold remediation, we are not talking about normal cleaning. We are talking about a hygienic cleaning which involves HEPA vacuuming, thorough damp wiping of surfaces, and removal of particulates from the air and surfaces. This cleaning is not necessarily intended to polish or make things look pretty. It is intended to remove dust, debris, mold growth and spores. Typically ALL surfaces must be cleaned including ceilings, walls, fixtures, exposed framing, contents (including underneath), and floors. ## Clearing Mold Spore Contamination It is imperative to utilize HEPA filtered vacuums when cleaning as well as good cleaning agents to ensure thorough removal of mold growth and embedded spores. All surfaces cleaned should be HEPA vacuumed twice and damp wiped twice during the [**mold removal**](https://octagonrestoration.com/commercial/mold-removal/) process. When cleaning tough surfaces such as tongue and groove pine or rough cut lumber, it is critical to clean inside crevices, cracks and other difficult to reach areas to remove growth properly. Often times furnishings such as tables, chairs, armoirs and bureaus will collect dust over time, especially on the undersides, legs and backside. If humidity levels are high in an area, mold will grow on this dust very quickly and it can be very taxing to properly clean. Cleaning will require high powered LED flashlights to illuminate the mold growth as cleaning is being performed. Furnishings will need to be turned over to clean all surfaces, and mirofiber cloths are the best tool for cleaning combined with a good mild detergent. Once an item is cleaned it is important to re-inspect it to verify cleaning efficacy. It is far more time consuming than you may imagine to complete this type of cleaning! Equally important is to utilize air scrubbers to clean and condition the air while surfaces are being cleaned. Otherwise mold spores due to their microscopic size and tendency to float through air columns will travel to other areas and settle out again as dust. Thorough hygienic cleaning is one of the most important and most frequently overlooked steps in the mold remediation process. If this step is not properly executed than remediation efforts will fail which means wasted money out of your pocket and continued mold problems in your home or business. [Stay tuned for step #5 in the mold remediation process soon and in the meantime like us on Facebook here.](https://www.facebook.com/OctagonCleaningandRestoration) ### Contact Us Today and Leave the Cleaning and Restoration Work to the Pros! Specialized cleaning along with fire, mold and water damage remediation are best left to the professionals. Contact Octagon Cleaning and Restoration today for a [**FREE estimate**](https://octagonrestoration.com/contact/) or for more information about our services. **Categories:** Mold Removal, Water Damage Restoration --- ### [8 Steps of Mold Remediation Series: Step # 5 to Proper Mold Removal – Secondary Cleaning](https://octagonrestoration.com/blog/8-steps-of-mold-remediation-series-step-5-to-proper-mold-removal-secondary-cleaning/) **Published:** December 9, 2012 **Author:** octagon **Content:** Once an initial cleaning has been performed and the work area is free of dust, debris and other particulates, it is time for a final cleaning in the mold removal process. This is due to the fact that small areas may be missed on the initial cleaning and because mold spores will resettle after the initial hygienic cleaning. The secondary cleaning is typically less involved than the initial cleaning and is primarily focused on cleaning horizontal surfaces (floors, ceilings, tops of cabinet, etc.) steam cleaning carpets and upholstery, and checking the entire work area to verify cleaning efficacy. ## Why is Secondary Cleaning Important? When you are dealing with fine particulates such as mold spores it is imperative to clean, clean and clean again to ensure the right outcome when removal mold from your home or business in Maine or any other state. When performing this final mold cleaning it is important to utilize a high powered LED light while cleaning to illuminate dust and any overlooked or settled out mold spores. Microfiber cloths are good choices for cleaning rags because they leave no residue and trap dust far better than terry cloths. HEPA vacuuming and cleaning floors should be a focal point of this secondary cleaning. Secondary cleaning efficacy but a proper secondary cleaning will greatly increase the success rate of a mold remediation project. With the right approach and the right equipment even the most serious mold issue can be resolved. Visit our Octagon services blog to review the previous 4 steps in the proper mold remediation process. ### Contact Us Today and Leave the Cleaning and Restoration Work to the Pros! Specialized cleaning along with fire, mold and water damage remediation are best left to the professionals. Contact Octagon Cleaning and Restoration today for a [**FREE estimate**](https://octagonrestoration.com/contact/) or for more information about our services. **Categories:** Mold Removal, Water Damage Restoration --- ### [Water Damage- Causes & Prevention](https://octagonrestoration.com/blog/water-damage-causes-prevention/) **Published:** June 24, 2015 **Author:** octagon **Content:** Most homeowners experience water damage to some extent. Knowing the leading causes of water damage and how to prevent it can save you a headache and a ton of money. **Toilet Clogging / Overflowing:** Clogged and overflowing toilets are the leading cause of water damage in residential households. The easiest way to avoid serious water damage is to stay in the bathroom until the toilet bowl has [finished](/commercial/) filling. Staying in the room allows you to see the water overflow if a problem does occur; if water begins to spillover turn the water supply off at its source. If toilet floods are taken care of quickly it’s unlikely the accident will result in costly repairs, but a problem left unattended can cost home owners thousands of dollars to remedy. To prevent complications with your toilet you should inspect it every six months to ensure it is functioning properly. The fill supply and flush valves on your toilet are important to keep in good working order. The fill valve regulates the water flow to your toilet; a misbehaving valve can result in a huge mess and a lot of harm to your home. If you notice any damage, your local hardware store should carry the materials needed to fix it. **General Plumbing Problems:** General plumbing issues usually present home owners with subtle hints before serious damage occurs. Look for rust stains on pipes, wet soil outside of the home around the foundation, and random noises coming from the pipe line. Living in New England, a major cause of plumbing issues result from pipes freezing over the winter. To avoid frozen pipes keep you faucets dripping a little to keep water flowing through. If the floors in your bathroom are soft and feel like they are caving under your feet, that’s a good indication that considerable damage has already occurred. **Washing Machine Fixtures:** Damage resulting from washing machine fixtures can be caused by a variety of issues, but most commonly it occurs when hoses explode, a machine is over used or small holes in hoses go unnoticed for an extended period of time. One way to prevent damage to your washing machine fixtures is to wash smaller loads. In today’s busy world it’s tempting to throw as many clothes as possible into your machine, however over loading increases water valve and hose setbacks which can cost a lot to repair. It is recommended to replace the hoses in your washing machine every five years. It is also recommended to leave a 3-5 inch gap between the wall and the valve connection to avoid kinking the hose which can cause tears. Water damage is serious and can cause extensive damage with as little as 2 inches of water. The first 24-48 hours after damage occurs are the most critical to avoid mold growth; give [Octagon Cleaning & Restoration](/contact/) a call as soon as you discover that you have a problem. **Categories:** Water Damage Restoration **Tags:** Burst Pipes, Carpet Cleaning Techniques, Cleaner Home, Cleaning, cleaning and restoration services, Cleaning Solutions, Cleaning Techniques, commercial water damage Maine, emergency frozen pipes company in Maine, Frozen Pipes, hiring a cleaning company, Water Damage, water damage clean up, water damage clean up Maine, water damage in home Maine, water damage maine --- ### [3 Things to Do if Your Pipes Burst](https://octagonrestoration.com/blog/3-things-to-do-if-your-pipes-burst/) **Published:** February 12, 2016 **Author:** octagon **Content:** [Burst pipes](https://octagonrestoration.com/services/water-damage/) typically occur when temperatures dip well below the freezing mark and water in the pipes freezes, then expands. Older homes tend to be more vulnerable, but it can happen to any home depending on how well the pipes are insulated and located. ## What Should I Do If My Pipes Burst? If your [pipe should burst](https://octagonrestoration.com/blog/the-best-way-to-keep-pipes-from-freezing/), you need to act fast to stop or mitigate potential water damage. 1. First, turn off the main water valve in your home. This will stop any more water from flowing from the burst pipe. 2. Next, turn off the power to any affected areas to avoid electricity mixing with leaking water. For example, if the burst pipes are in the basement and you have your washer and dryer down there, make sure the power is off, and both are unplugged. 3. Call a water mitigation expert, such as Octagon Cleaning & Restoration. If not treated immediately, water leaks can lead to damage to your insulation, drywall, floors, ceiling, carpets, and more. This, in turn, can lead to mildew and mold, which can then result in a whole host of other problems. The good news is that if homeowners call as soon as they realize they have a burst pipe, water damage professionals such as Octagon can quickly remove water and begin aggressive drying methods. Water damage professionals also possess the necessary tools to ensure that all water damage has been located and dealt with. Some of these “tools of the trade” include **thermal imaging cameras**, **non-penetrating meters,** and **hygrometers,** which are essential to identify all impact areas. One room left wet for several days untreated can result in significant mold damage, so don’t take a chance. Call Octagon Cleaning & Restoration at (207) 893-0002 in Maine, or (603) 239-2100 in New Hampshire. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [How to Prevent Water Damage at Your Business](https://octagonrestoration.com/blog/prevent-water-damage-business/) **Published:** November 16, 2016 **Author:** octagon **Content:** Sometimes water damage is unavoidable. Flooding and other natural disasters are unpredictable and cause a wide range of damages. However, appliances, pipes and drains, and roofing can all play a part in water damage. Fortunately, there are some measures you can take as a business owner to prevent water damage to your property. **Drains & Pipes:** Plumbing is a known culprit for causing water damage. Toilets, sinks, and even washing machines can act up and cause flooding. In order to combat potential leaks and flooding from your drains and pipes, remember to prevent grease buildup in your sinks, and keep up maintenance in your plumbing to keep your system flowing properly. Wintertime and extreme temperatures may cause frozen pipes to burst, and a simple ⅛-inch crack in your pipe can release up to 250 gallons of water a day! **Appliances**: Dishwashers, refrigerators, water heaters, and AC systems are known to break down and cause water damage. More often than not, older appliances tend to break, rust, and cause flooding. It would be a good investment to keep your appliances up-to-date and have them inspected and serviced often. **Roofing**: Your roof has a lot of work to do between keeping out the outside elements and keeping the inside temperature-appropriate and dry. Old roofing or missing shingles can cause extreme water damage in the winter. Ice dams can build up and create added pressure on the ceiling. Proper insulation and ventilation in the attic are key when protecting your business from the wind, water, snow, and ice exposure in the cold weather months. Despite planning ahead, water damage still happens. It is important to understand that water damage gets worse with each passing minute. Damage can include water-soaked carpets and walls, wet furniture and contents, and hardwood floors. Octagon is an [IICRC-certified firm](https://www.iicrc.org/) and we specialize in: - Heat Drying - Dehumidification & Drying - Deodorizing & Disinfecting - Contents Restoration - Stain Removal - Document Recovery - Fine Art Restoration - Water Extraction Whatever the problem or damage, Octagon Cleaning & Restoration is available anytime – 24 hours a day, 7 days a week, 365 days a year – to respond to your emergency and to help preserve your building and contents. **Categories:** Water Damage Restoration --- ### [5 Tips to Prevent Roof Leaks & Water Damage](https://octagonrestoration.com/blog/5-tips-prevent-roof-leaks-water-damage/) **Published:** November 22, 2016 **Author:** octagon **Content:** The best way to stop a leaky roof is to prevent it from happening in the first place. Damage to your roof isn’t always preventable. Excessive rainwater and natural disasters aren’t controllable or always predictable factors. However, there are steps in prevention from the normal and everyday you can take as a homeowner. ## **How to Prevent Roof Leaks and Protect Your Home** Small roof leaks cause rotting wood, mold, and mildew, just like a larger leak. Unfortunately, these small leaks are usually undiscoverable by the untrained eye, making roof inspections very important to prevent a complete replacement. Leaks aren’t always obvious, so here are tips to keep in mind regarding leak prevention. 1. **Inspect your roof regularly.** Professional contractors are trained to notice the little details and may be better at spotting early signs of leakage. 2. **Maintain your gutters and downspouts.** Pay special attention when melting snow freezes and ice dams form. These dams block your gutters, backing up water that can seep under your shingles. 3. **Replace damaged and missing shingles.** This protects your home from rot and water damage. 4. **Keep plants at a distance from your home**. Trees and bushes welcome algae and moss buildup that can spread onto your roof. Tree branches can also scratch your roofing materials. 5. **Focus on roof flashing.** About 90% of leaks happen here, but it’s very easy to repair or replace. Being active about your roof flashing health will prevent water from leaking through your roof’s chimney, vents, skylights, and other areas. ## Expert Water Damage Restoration You Can Trust Despite your preventative measures, water damage may still happen! That’s where Octagon comes to the rescue. More than just removing excess water, IICRC-certified restorers like Octagon have the knowledge and equipment to dry further a home or facility (including substructure materials) completely back to pre-loss conditions. You can feel safe when you call us, knowing you receive the very best trained technicians with years of experience – every time. **Categories:** Water Damage Restoration --- ### [5 Ways to Prevent Your Pipes from Bursting](https://octagonrestoration.com/blog/5-ways-prevent-pipes-bursting/) **Published:** February 28, 2018 **Author:** octagon **Content:** Spring may be on the horizon, but New England is still experiencing temperatures that are dipping below the freezing mark, which means your pipes could still be at risk for bursting. ## How to Prevent Pipes from Bursting Here are five proactive steps that you can take to help prevent your home or business from experiencing a burst pipe, as well as any [resulting water damage](/residential/residential-water-damage/). 1. **Keep your house or business heated, even when it isn’t occupied.** While it’s natural to want to save money on heating costs, don’t ever turn your heat all the way off. Instead, set your thermostat at around 60 degrees. That’s because if you turn your heat completely off and temperatures drop below freezing, the water inside the pipes can freeze. When water freezes, it expands and swells, which could cause your pipes to burst, and water to flood your home or business. 2. **Open kitchen and bathroom cabinet doors.** This will allow warmer air from your home to circulate around the plumbing. However, if you have young children or curious pets, make sure to remove any harmful cleaners and household chemicals first. 3. **Make sure water is moving through your pipes.** The sound of a dripping faucet can be annoying when you are at home trying to relax, but it’s a good idea to let your faucet drip if you are going to be away for a long period of time during the cold winter months. If water is simply sitting stagnant in your pipes for a prolonged time it can freeze. If you are going to be away for a few days or more, turn on faucets so that a slight amount of water can trickle out. This keeps will keep water moving in the pipes, and a lot less likely to freeze. 4. **Seal up cracks and holes.** Keep warm air in and cold air out by caulking any holes or cracks that exist near pipes in both interior and exterior walls. 5. **Check your pipes.** It’s a good idea to inspect your pipes from time to time, especially after a stretch of, particularly cold weather. If possible, insulate pipes in the colder parts of your home or office, such as the basement. If a pipe does burst, it’s important to act fast. Shut off the water main and call the experts at Octagon Cleaning & Restoration. Our team can begin the drying out process immediately, and also take steps to mitigate any potential mold growth, which can occur if a building isn’t properly dried. It only takes 48-72 hours for mold to develop, so it’s important to have your business or home treated as soon as possible. If you live in New Hampshire and are experiencing water damage issues, such as burst pipes, you can [call the Octagon Cleaning & Restoration team](/contact/) at (603) 239-2100. In Maine, you can reach us at (207) 893-0002. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness **Tags:** Burst Pipes, Water Damage --- ### [The Best Way to Keep Pipes From Freezing](https://octagonrestoration.com/blog/the-best-way-to-keep-pipes-from-freezing/) **Published:** February 12, 2019 **Author:** octagon **Content:** When temperatures drop, frozen pipes are one of the greatest risks to damaging your property. The best way to keep water pipes from freezing is to slow or stop the transfer of heat from the water in them. It is a basic law of physics that when water approaches freezing, it begins to expand. Once the temperature drops below freezing, water will expand by approximately 9%. Like a can of soda left in a freezer too long, it’s enough to split, crack or burst any water pipe in any building. Flooring, cabinets, and walls can become quickly saturated and cause serious damage to property. ## Thinking Ahead: How to Help Prevent Pipes From Freezing Before ice forms, water will ‘supercool’ and start to expand once the temperature begins to drop near freezing. Once the temperature dips below 20 F degrees outside, pipes in a vulnerable location in your house are subjected to a risk of ice formation. Pipes that are vulnerable to freezing are generally found in an insulated but unheated area, or located inside exterior walls or even along or near exterior walls or basements. **[You can take steps in advance of cold weather](/blog/5-ways-prevent-pipes-bursting/)**. Before winter arrives, identifying areas of risk is a good start to prevent pipes from freezing. Once you have identified areas of vulnerability, you can take further preventive steps against pipes bursting and, if they do, learn what to do if it happens. Unless you’re a home plumber, it’s unlikely that you will be able to control the water immediately to limit the damage before a real plumber arrives. ## What is the Best Way to Keep Pipes from Freezing? Pipe insulation is a good first step. Apply thermostatically controlled heat tape on pipes in vulnerable locations. Though most basements are kept warm during the winter months, drafts or poor insulation can present problems. Unless your basement is fully heated, it is vulnerable—37% of all frozen pipe occurrences happen there. Inexpensive foam pipe insulation should be enough for moderately cold basements. Fit insulation sleeves or wrapping on vulnerable pipes. Do not leave gaps that expose the pipes to cold air. There are two good reasons to leave a faucet dripping. - First, pipes freeze and burst because of the excessive water pressure from expansion. A slow drip of water can provide pressure relief to the pipe to prevent it from cracking or splitting. If hot and cold lines serve a faucet then be sure to turn each one of them on to make sure water is moving through each line. - Secondly, dripping water is like a canary in the coal mine. If the water stops dripping then the line has frozen and you will need to take action to thaw the line. Leaving town for a while during winter? Make sure that all areas of vulnerability are taken care of and keep that furnace running at 60 degrees. Make sure your oil tank is full, too, before leaving town, or at least has enough oil to last while you are gone. If your oil tank happens to run dry when you are away and the pipes freeze and burst, there is a chance your insurance claim might be denied. The line between accident and neglect is a fine one. Other pointers like leaving kitchen and bathroom cabinets open to let warm air circulate under sinks and in adjacent outside walls is a good idea. Leave a space heater on in vulnerable areas. Make sure garden hoses are disconnected, too. Ice can back up through the lines into the exterior walls of your house or garage and rupture a line. ## Mitigating the Problem: Learn What to Do if Pipes Burst When cold snaps strike, be ready and be proactive. Quick inspections of vulnerable areas will help. Pipes coated in frost are a tell-tale sign. If your toilets are slow or have stopped refilling, or the water has stopped flowing when you turn a faucet, it’s time to act fast. Doing so minimizes the damage and reduces the cost of repairs. If you don’t know how to turn on off the water, call a local plumber that can guide you or get to your home immediately but if you are familiar with where the particular line or section of plumbing is, you’ll need to shut the water supply off. If the entire house is the only option, then do it. Ice in the pipes can act as a plug, and the real damage begins with thawing. If the water flow is not turned off it will gush out like Old Faithful once the line begins to thaw. If you do not know where the main water valve is to your house, now is the time to find it. It’s either an old style gate valve that you have to twist shut or a newer ball valve that shuts off with a lever. Once the line has been shut off, begin to thaw it. Have a mop and bucket handy, and towels. Space heaters, heat lamps, or hair dryers will all work to thaw frozen lengths of pipe. It’s not too late to wrap freezing pipes with thermostatically controlled heat tape, either. Do not take a propane torch to the pipes as you will only be creating a fire risk and adding to your problems. ## Have Water Damage Already? Call the Professionals If you are not home when the accident happens, you should still cut the water supply first thing to minimize flooding. You can begin the mopping and drying, but [**contact Octagon Cleaning & Restoration, your water damage mitigation expert**](/contact/). If the damage is severe, call your insurance agent to report it. And then start the drying process. It may be a lengthy one, and it needs to be thorough. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness **Tags:** emergency frozen pipes company in Maine, Water damage cleanup maine --- ### [Frequently Asked Questions About Mold and Mold Testing](https://octagonrestoration.com/blog/maine-mold-testing-faqs/) **Published:** May 11, 2020 **Author:** octagon **Content:** ## **What is mold?** ![Mold Culture](https://octagonrestoration.com/wp-content/uploads/2020/05/mold-culture-1.jpg)Mold is a naturally occurring microscopic living organism that consumes and decomposes organic materials. Organic materials can include paper, dust, fabric, wood, dirt, plants, food, etc… With mold spores’ ranging in size from 2 -10 microns makes them invisible to the human eye. Mold is critical to our planet as it is necessary to break down organic materials and return them to the soil. Mold needs oxygen, moisture, heat and a food source to grow and reproduce. When mold has the proper growing conditions, it will begin to disperse spores and colonize. When this starts to happen, you will begin to see discoloration on the materials, and it will continue to grow until the humidity and moisture are removed from the environment. Once the moisture source and humidity are gone, mold will dry up and go dormant until its either removed or the moisture source returns. If the moisture source returns the mold will begin growing and reproducing again. Mold grows best indoors when humidity is above 60% and temperatures are above 70° F. ## **Where is mold found?** Mold can be found both indoors and outdoors. See below for some examples of areas that mold can be found. **In homes**: mold is often found in attics, basements, bathrooms, and kitchens. Causes can include uncontrolled humidity, incorrect venting, inadequate airflow, water intrusion, leaky pipes, and or flooding. **Outside**: mold can be found in shady, damp areas. For example, soil, plants, rotting piles of leaves, wood, or any other organic matter. Mold is critical to our planet as it is necessary to break down organic material into the soil. ## **I smell a musty odor, but I do not see mold, should I still have an inspection?** Before we can answer this question, we need to determine if its something you have brought into the home. Did you add anything new to the home? For example, sporting equipment, musty clothing, old books, or anything else that can be causing this odor. If you answered yes to any of these, you will need to remove the items that are causing the odor as quickly as possible. ![](https://octagonrestoration.com/wp-content/uploads/2020/05/mold-inspection-1.jpg)If you have answered no to any of these questions, then you should consult a [professional](/residential/residential-mold-removal/) to inspect the areas of concern. When mold is reproducing it off-gasses as it decomposes organic materials. These off-gases are what you are smelling. If you smell a musty odor then there is a good possibility that mold is present. Mold can be hidden inside walls, behind appliances, above ceilings on furniture, or anywhere a moisture source is present. Once the mold is found it must be remediated as soon as possible to prevent adverse health effects to you and your pets and further damage to the building materials in your home. ## **Can mold harm me?** Mold affects everyone differently. Depending on the amount and species of mold, that is present you and your pets can have an allergic reaction. Some do not have any reaction at all while others experience mild to severe allergic reactions as seen below and can worsen over time. - runny nose, red irritated eyes, a dry cough, skin rashes, a sore throat, sinusitis, and or wheezing. - People with compromised immune systems, or asthma, can develop more severe forms of these reactions and other severe reactions such as headaches, exhaustion, ongoing coughing increasing at night, reoccurring chest colds, fevers, and difficulty breathing. ## **How much mold exposure is dangerous?** Mold is always present indoors and outdoors. For some, depending on your sensitivy and the species even the slightest amounts of mold can have adverse effects on you and your pet’s health. For others, that don’t have allergies can experience health effects from exposure over a longer period. Several types of mold can grow inside a home. Some molds are more dangerous than others. See below for some of the most dangerous types of mold and the long term health effects they can cause. These effects can worsen over time. Click on the species underlined to find out more from the centers for disease control. - **Stachybotrys** – AKA “black mold,” Stachybotrys is one of the most dangerous species of mold and can cause flu-like symptoms, headaches, Memory loss, and severe respiratory damage. - **Chaetomium** – Can cause asthma and other breathing problems. - **Aspergillus** – Allergic reactions, lung infections, and infections in other organs. - **Penicillium** – Headaches, itchy watery eyes, runny nose, congestion, coughing, sneezing, and rashes - **Fusarium** – Ingestion of Fusarium on mold-contaminated food can cause mycotoxicosis – which is a mycotoxin. Mycotoxins can cause acute poisoning to longer-lasting health effects like immune deficiency and cancer. - **Alternaria** – Is typically a mold that is found outside the home but can sometimes be found inside the home. If Alternaria is found indoors it can cause hay fever or undesirable reactions that sometimes lead to asthma. ## **Should I have the mold tested?** If you or anyone in your home are experiencing allergies whether they are mild or more severe, we recommend having an industrial hygienist perform a comprehensive mold assessment of your home. While the hygienist is at your home, they will be testing the air, surfaces, temperature, humidity and moisture content in the building materials. Once they have collected this information they will analyze the results in a lab and provide you with a detailed report which will outline their observations, recommendations to remove and recommendations to address the underlying issues to prevent regrowth. Once remediation is complete and issues are addressed, we recommend that you have a post-mold-test performed to ensure that the mold has been removed and your home is returned to a healthy environment for you and your family. While having mold testing is a personal choice and can be very expensive, it’s extremely beneficial to know what species you’re dealing with and what the recommendations are to prevent the mold from coming back. ## **How do I have mold tested in Maine?** There are several different ways to test for mold. 1. You can buy a self-test kit from the local hardware store and follow the instructions. These tests can’t determine the source of the mold and sometimes are not accurate. 2. You can contact an industrial hygienist that can evaluate your home to assist in determining the species, causes and suggest recommendations to prevent regrowth. See below for the explanation of how mold testing is performed. ### Air Testing Air testing involves an air pump that pulls air in through an air collection pod that filters out the mold spores. To properly perform air testing, your hygienist must take a minimum of 3 samples from each of the following areas. Once the samples are collected, they will be sent to a lab to be analyzed. 1. **Affected area –** source area for contamination 2. **Unaffected area** – for comparison 3. **Outside the home –** This sample is collected serve as a reference when comparing the indoor and outdoor spore count ### Surface Sample Surface sampling is for testing mold that has settled on the surfaces in your home. The reason for this type of testing is to determine the amount of mold and spores that are present on these surfaces. Your hygienist will use special adhesive strips and place them on several surfaces in your home. Each sample then gets examined under a high power microscope to analyze. ## **What should I do if I am worried about mold in my child’s school or workplace?** If you suspect that your child is having allergic reactions from mold in his/her school, you will want to go through the following steps to narrow down where the symptoms are most bothersome and schedule a meeting with the school’s principal to discuss your concerns. 1. Track your child’s symptoms 2. Find where your child experiences the symptoms the most 3. Talk to his/her doctors about you’re child’s symptoms and concerns 4. Ask other parents if their children are having any allergies at school ## **How can I reduce the risk of mold in my home or business?** Ways you can reduce the risk of mold growth in your home or business are to inspect often and address any of the following issues regularly to prevent mold growth: 1. Leaking pipes or fixtures 2. Leaking Appliances 3. Overflows 4. Uncontrolled humidity 5. Roofs and roof penetrations 6. Seals around windows 7. Cracks in Foundations 8. Calking around sinks and tubs 9. Venting issues such as bathroom exhaust fans or dryer vents improperly venting back into the home 10. Flashing on the outside of your home around the chimney, windows, and doors [![](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](/contact/) **Categories:** Mold Removal, Water Damage Restoration --- ### [What are Some Major Causes of Winter Water Damage?](https://octagonrestoration.com/blog/what-are-some-major-causes-of-winter-water-damage/) **Published:** January 19, 2021 **Author:** octagon **Content:** Many issues can cause [water damage in the winter](https://octagonrestoration.com/blog/is-water-damage-covered-by-home-insurance/), many of which are avoidable with some pre-winter preparation. While the idea of preparing our homes for winter can be overwhelming, dealing with the aftermath of water damage can be expensive and devastating especially, in the wintertime. In the next few paragraphs, we will go over some of the root causes and ways to [prevent water damage](https://octagonrestoration.com/blog/winterizing-your-camp-or-cabin/) before it happens. Let us start with **several issues that can lead to water damage in the winter** if not addressed before the cold temperatures set in. ## Faulty Roofing: Faulty roofing can include anything from lifted, cracked, or damaged roofing materials, bad gaskets, or seals around roofing penetrations, and so on. These issues can allow water to get under the shingles and through the roof penetrations flowing into the home resulting in water damage. To ensure that your roof is in tip-top shape, we recommend that you inspect your roof and roof penetrations annually during the warmer milder months. To access more information on what you should be watching for, check out what the [experts recommend](https://www.bobvila.com/articles/roof-inspections/). ## Clogged Gutters: Clogged gutters can prevent water from properly draining from your roof, causing water to back up and get under your shingles and into the attic, flowing down into the living spaces through ceilings, walls, and flooring. These issues can be easily avoided by cleaning your gutters twice a year. Once in the spring and again in the fall to remove dirt and debris. Maintaining your gutters will allow the water to drain freely from the roof. For more information on how to safely clean your gutters, please see what the professionals at [This Old House](https://www.thisoldhouse.com/gutters/21014902/tackle-gutter-gunk-with-these-cleaning-tips) have to say. ## Frozen/ Blocked Perimeter Drains: Perimeter drains are perforated pipes that are located underground around the perimeter of the foundation in homes. These drains carry excess groundwater away from the foundation of a home. When these drains freeze or become blocked with roots and debris, water has no escape other than through the foundation. When this happens in the winter, it can be dangerous because heating systems dwell on the basement floor and can become damaged if the water gets to them. One way to know if the perimeter drain is clogged or frozen is to check the foundation from inside the basement for water staining on the walls and around the home’s exterior, looking for puddles near the foundation. If you see staining or puddling in these areas and suspect that your perimeter drain is clogged, we recommend calling in a drainage specialist to inspect and make repairs to the drainage system before winter. If you have puddling from snow melting against the foundation, we recommend digging a trench to direct the water away from the foundation to prevent the water from backing up into the basement. ## Lack of insulation: Not having enough insulation in the home can cause heat loss, ice dams, and frozen pipes. To ensure that your insulation is adequate in keeping the drafts out, limiting heat loss, and preventing your pipes from freezing is to find out how much insulation you have and what you would do to remedy the situation. Please see the advice from [Energy.gov ](https://www.energy.gov/energysaver/weatherize/insulation/adding-insulation-existing-home)to learn more about how insulation works and how much insulation is recommended based on your geographical location, or you can call in a weatherization specialist to assess your home for insulation deficiencies. ## Heating system failures: Heating system failures can cause significant water damages in the winter if not repaired as soon as possible because pipes will begin to freeze within hours at temperatures below 20 degrees. Once the pipes freeze, they build pressure and cause swelling and splitting, causing flooding in your home. To help avoid your heating system from failing, we recommend that you have your heating system serviced annually. ## Fuel Runouts: Running out of the fuel needed to keep your heating system running in the winter is a common and costly mistake that can easily be avoided by monitoring the gages on your fuel tanks weekly and before any weather event. If you do not have the time or ability to check your gauges regularly, you can seek advice from your fuel supplier for ways to prevent running out of fuel. If you are worried that you may [experience water damage ](https://octagonrestoration.com/services/water-damage/)in the winter, we recommend that you be proactive and prepare your home before the snow begins to fly to ensure that you don’t find yourself left in the cold. [![free water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/05/water-damage-inspection-cta-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Frozen Pipes: Your Questions Answered](https://octagonrestoration.com/blog/frozen-pipes-your-questions-answered/) **Published:** March 10, 2021 **Author:** octagon **Content:** [Frozen pipes](https://octagonrestoration.com/services/water-damage/) can be disastrous and can be avoided with some preparation. Some of the leading causes of frozen pipes are a lack of insulation, cold drafts, and lack of fuel. The best way to avoid this from happening to you is to ensure that you are prepared when the temperatures outside drop below the freezing point and may save yourself from having to deal with the aftermath. In this blog, we will focus on what happens when pipes freeze, ways to prevent frozen pipes, what to do and not to do if the pipes freeze and who to call for help. ## What happens when pipes freeze? When the [water in pipes freeze](https://octagonrestoration.com/blog/what-are-some-major-causes-of-winter-water-damage/), it expands and creates a sort of ice plug within the pipe itself, stopping the water from passing through the system properly. When this happens, pressure builds up behind the ice plug, causing the pipes to swell and burst. Did you know that copper pipes are more susceptible to bursting than Pex tubing? The reason for this is that Pex tubing can swell to 1 and ½ times its diameter. As you can see in the illustration above, copper pipes are more rigid and are not as forgiving. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](https://octagonrestoration.com/contact/)## Did you know that we have several plumbing systems that carry water throughout our homes that serve many different purposes? - The heating system circulates the water throughout your heating system, keeping our homes warm. - The potable water system provides the water that we use to eat, drink, and bathe i.n - Wastewater systems carry the wastewater to the septic system. ## How do I prevent my pipes from freezing? - Shut off and drain the outside plumbing lines, hose bibs, and disconnecting garden hoses before winter - Insulate, or wrap the pipes with heat tape that are exposed to freezing temperatures - Stop drafts around windows and doors - Open the cabinet doors when temperatures outside drop below freezing to allow the warm air to get inside - Keep the temperature in the home above 55°F - Ensure that you have enough fuel to keep your heating system operating - Slightly turn on your faucet to a trickle to keep the water flowing in sub-zero weather, ensuring that the drain stop is open to prevent the sink or tub from overflowing ## What do you do if your pipes freeze? - Turn off the water main to stop more water from entering the system - Turn your faucets on to reduce the pressure and drain residual water. Avoid using force when turning on the faucets, as they may be frozen - Turn off the boiler to prevent damage to the unit - Set up a space heater in the area that is frozen to thaw the lines (Please note – Space heaters should never be left unattended) - Open your cabinet doors to allow the warm air to get to the pipes ## What not to do if your pipes freeze? Do not use flammable heat sources to thaw out the pipes. Some flammable heat sources include: Propane heaters or blow torches as they pose a fire hazard. ## Who do I call if my pipes freeze and burst? If your pipes freeze and burst, we recommend that you call a licensed company specializing in plumbing and heating as they will be able to address both the plumbing and heating systems. Once the repairs to the system have been made and the water stops flowing, we recommend calling an [IICRC certified water damage restoration](https://octagonrestoration.com/blog/what-is-water-damage-restoration/) company to clean up the damage and dry the structure as quickly as possible to prevent additional damages. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Using 3D Technology to Help Customers Recover Faster](https://octagonrestoration.com/blog/using-3d-technology-to-help-customers-recover-faster/) **Published:** April 5, 2021 **Author:** octagon **Content:** ![](https://octagonrestoration.com/wp-content/uploads/2021/04/kitchen1-1-1024x482.png) When a disaster happens to a property, the damages can be extensive requiring the need to file an insurance claim and may require the need for multiple contractors to complete the repairs. This process requires us to provide an inventory of our personal property, a sketch with measurements and photo documentation of the damages to the affected rooms and contents, etc. This process takes several hours and hundreds of digital 2D photos to complete depending on the amount of damage. The use of [3D technology in disaster](https://octagonrestoration.com/3d-scanning-for-building-restoration/) restoration cuts the time it takes to document the damages by more than ½ and provides the ability to tell the story of what happened without visiting the property. ## What is 3D technology? ![](https://octagonrestoration.com/wp-content/uploads/2021/04/bathroom1-1.png) 3-dimensional technology provides the user the ability to view the property in detail as if they were there. You can visualize the difference between 2-dimensional images versus the rest of the images in the pictures below. In the 2-dimensional photo, you have a small view of the room, requiring the need to take more pictures to capture the entire room. In the other three photos, you can see 3-dimensional views of the space, making it easier to see what is within each room. Please click[ this link](https://my.matterport.com/show/?m=CkNenNjMVrt) to see the power of 3D used in disaster restoration. This technology allows us to walk throughout the property at our own pace anywhere we have a computer or smartphone. ## Who benefits when 3D technology is used in disaster restoration? ![](https://octagonrestoration.com/wp-content/uploads/2021/04/matterportimage2-1.png) Anyone that is involved with the restoration will benefit from the use of three-dimensional imagery. What can be more valuable than walking through a property on your own? Having the ability to walk through the property at any time from your computer or smartphone. When touring the home on your computer or smartphone, you can measure rooms, ceiling heights, cabinets, windows doors, and so on. ### **The Customer**: - Visual documentation of the damages to share with their contractor makes the repairs, giving the contractor the ability to see what needs to be replaced, measure the materials, and provide them the ability to order the supplies to have on hand when it is time to complete the repairs. - Visual support for proper reimbursement when submitting an insurance claim. ### **The Insurance adjuster:** - Less time onsite documenting the damages - Visual evidence of the damages making it easier to determine coverage - Provides a view of the damages before restoration begins so they can assess the damages for themselves - Provides a 3D view of the home on your computer making estimating easier, more accurate and much faster - Measure rooms, cabinets, ceiling heights and view personal property up close from their computer ### **The Contractor:** - Less time onsite more time to prepare for the restoration - Ability to view from their computer allowing them to confirm the layout of the home, building materials and measurements without having to revisit the home When restoring property after a fire or water damage, the goal is to return the home to its pre-loss condition as quickly as possible so you can get back into your home. When you hire a company that has invested in 3D virtual technology, you can be assured that [we](https://octagonrestoration.com/blog/how-do-you-cleanup-fire-damage/) have your best interest in mind. Our primary goal is to [help get you](https://octagonrestoration.com/contact/) through the claims process and getting you back into your home much sooner. **Categories:** Restoration Expertise, Water Damage Restoration --- ### [4 Places to Watch for Water Damage in Your Home](https://octagonrestoration.com/blog/4-places-to-watch-for-water-damage-in-your-home/) **Published:** November 2, 2021 **Author:** octagon **Content:** [Water damages ](/services/water-damage/)can happen in any area of the home under the right conditions. Some of these areas are more prone to experiencing water damage than others. In this blog, we will go over which areas in our home are at the most at risk and why one cause can be more dangerous than others. Water is not only vital for survival water can also be hazardous to our health which can make us sick due to the contaminants in the water. If you would like to learn more about the types of water, please click [here](https://octagonrestoration.com/blog/3-signs-and-colors-of-water-damage/). In this day and age, we have many water sources throughout our homes based on our tastes. We may have the standard plumbing systems, for example, heat and hot water or dishwashers or an indoor pool. No matter what plumbing systems you have, you can be at risk for water damage without even knowing.Let’ss go over some of the more common areas of the home to keep an eye out for water damage. ## High-Risk Areas to Look for Water Damage ### **Kitchens** ![](https://octagonrestoration.com/wp-content/uploads/2021/11/waterdamagekitchen-1.png) Kitchens have several issues to watch out for when it comes to water damage. In the picture above, I have highlighted the most common areas to keep an eye on as these areas are the most susceptible to failure and cause water to escape into your home. - **Refrigerators** – Most of us don’t think of a refrigerator as a source of water damage. Why would we? While some refrigerators aren’t a risk at all, others can wreak havoc on your home if they fail. Does your refrigerator have an ice maker? If you answered yes, then you have a recipe for water damage. Ice makers are one of the biggest causes of water damages in Kitchens. Do you know the hose in the back of the refrigerator that supplies the water to your ice maker or drinking water? That water line is under approximately 40 – 120 pounds per square inch of pressure. If this line bursts or begins to leak, it can cause water damage in seconds. Often, we don’t even know it’s happening until it’s too late. - **Dishwashers** – While we love the convenience of having a dishwasher, we hate what it can do to our kitchen. Dishwashers are another common source of water damage. Like refrigerators, dishwashers are in between cabinets providing a hiding place for damage. Whether you have a missing or failing gasket around the door, a leaking supply connector, or a leaking pipe under or behind, you won’t know before the damage has happened. - **Sinks** – Sinks is one feature in the kitchen that we all want. It supplies our drinking water, water for cooking, cleaning, etc. While the sink is great when it works, the damage it can cause can be extensive if it fails. Unlike refrigerators and dishwashers, water damages caused by sinks are more visible and easier to identify, allowing for easier cleanup limiting the damage. There are several areas associated with your sink that can fail to cause water damage. Leaking gaskets around your faucet or drain, or bad caulking around sinks, will allow water to escape and penetrate your countertops or cabinets. - **Windows and Doors** – I can understand you were surprised on this one. While there is no plumbing attached to your windows and doors, water can get in from outside sources like flooding or storm damage if you are not prepared. Water can seep in around damaged flashings, weather stripping, or failed caulking. Over time causes damage that is less visible until you start noticing mold or much worse rot. Above, we went over multiple issues that can cause mild to severe water damages in your kitchen some other rooms in the home that can be a magnet for disaster. Our next room is no stranger to water damage. Bathrooms are just as necessary in a home, as the kitchen and just as susceptible to water damages. ### **Bathrooms** ![bathroom water damage](https://octagonrestoration.com/wp-content/uploads/2021/11/bathroomwaterdamage-1.png) Like kitchens, bathrooms are also at the top of the list for water damage in the home. Bathroom water damages can come from many sources such as the toilet, sink, bathtub, shower, and so forth. Some plumbing failures can be easy to identify, for example, burst pipes or toilet overflows. The more hidden water issues like a wax ring on a toilet failing, allowing water to escape beneath the floor, causing hidden damage that will require extensive repairs the longer it sits. Earlier, we went over how sinks and drains can cause water damage in the kitchen. Nowlet’ss go over how toilets and tubs can become an issue. - **Toilets** – Toilet can have several failures: Toilet overflows which can come from the tank or bowl caused by blockages. Bad wax rings that allow water to escape from the trap. Back-ups from the septic and or toilet supply lines can burst. All these scenarios can result in water damage. - **Bathtubs or showers** – Bathtubs/Showers have several areas to watch out for, although they are made to be wet and hold water. Many failures can happen, which will allow the moisture to escape into your home if not properly maintained. Some issues that we recommend you watch out for are missing or damaged grout or caulking, failed supply lines, and plumbing leaks. ### **Basements** Basements are the lowest level in a home and contain boilers, water heaters, laundry facilities, well pumps, etc. To avoid the mayhem in your basement, regularly inspect these appliances to ensure they are operating correctly. One topic we had not gone over is groundwater infiltration and flooding. Groundwater can get into the home in many ways, windows, doors, leaking or compromised foundations, clogged perimeter drains, or sump pump malfunctions. We recommend regularly inspecting your basements to ensure that you can help prevent any of these issues from happening to you. ### **Roofs** ![roof water damage](https://octagonrestoration.com/wp-content/uploads/2021/11/roofwaterdamage-1.png) Another area of concern is the roof of our home. Roofing can fail in many ways neglect, missing or damaged shingles, bad flashing around chimneys and valleys, missing or damaged gaskets around vent pipes, poor weather stripping around skylights and ice dams in the winter. ## Your Water Damage Restoration Partner Our homes are where we make memories,let’ss not allow water damage to be part of a memory in our home. While not all water damages are preventable, keeping an eye on the above areas in the home and making repairs before the damage occurs will help keep you and your home a healthy home. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [What is Water Mitigation?](https://octagonrestoration.com/blog/what-is-water-mitigation/) **Published:** March 15, 2024 **Author:** octagon **Content:** For homeowners and business owners impacted by [water damage](https://octagonrestoration.com/services/water-damage/), water mitigation services help to minimize the harmful consequences caused by water intrusion on properties. The unwanted water intrusion into a home, building, or structure may occur due to natural causes or man-made factors. Still, the overall results are the same—more often than not, water intrusion causes serious damage and poses risks to the house and occupants. Risks such as mold growth and structural damage to walls, floors, ceilings, household contents, and furnishings are common. ### What does water mitigation involve? Water mitigation involves minimizing or preventing the damage caused by water intrusion into a property. This typically includes assessing the extent of damage, removing water, drying and dehumidifying the affected area, cleaning and sanitizing, repairing and restoring damaged structures, and monitoring for any lingering issues like mold growth. The goal is to restore the property to its pre-damage condition quickly and efficiently. ## Leading Causes of Water Mitigation Water mitigation for homeowners or business owners could result from natural disasters, such as flooding from heavy storms or rapid snow melt. More common instances necessitating water mitigation are linked to faulty products, construction, or age. For example, if a hose breaks in an appliance like a dishwasher, washing machine, or water heater, it can cause area flooding within the house. Leaking or burst pipes from aging or damaged plumbing systems can cause severe water damage by seeping into walls, floors, and ceilings. Roof damage or poor installation can result in leaks during heavy rain or snow, leading to water intrusion into the home and the need for mitigation to prevent structural damage and mold growth. Cracks or gaps in the foundation of a home can allow water to enter, leading to basement flooding or moisture problems that require mitigation to remove standing water and prevent moisture-related issues. Finally, sewage or septic backup or overflows can introduce contaminated water into a home, posing health risks and requiring immediate water mitigation and sanitization. ## How Water Mitigation Reduces Damage Water mitigation is responding to a water intrusion emergency designed to alleviate, minimize, and prevent further damage to a home or business. The water mitigation process can vary, depending on the circumstances, but a timely response is crucial to minimize damage. **It should also be conducted by a professional water damage service provider with the expertise and experience to help home and business owners recover from the damages sustained by water intrusion.** ## Water Mitigation Processes Water mitigation generally involves several steps, beginning with a thorough assessment upon arrival to learn the extent of the damage. The source of water intrusion must be identified and terminated if it can be. The[ type of water](https://octagonrestoration.com/blog/3-signs-and-colors-of-water-damage/) in the intrusion must also be categorized—is it clean, gray, or black? Clean water is a water supply like that to a washing machine or toilet. Gray water is used for water from the laundry, sink, shower, tub, dishwasher, or rainwater from a roof leak. Black water results from sewage or toilet backup or water flooding the house from outside. Once a water category has been determined, the water mitigation professional will thoroughly evaluate the affected areas and materials. ### **Steps After Flood Damage: Removing Water and Restoring Your Space** Once the evaluation is completed, the next step is to remove any standing water from the property. This may involve using pumps, vacuums, or other specialized equipment to extract water from floors, carpets, and other surfaces. The affected areas must be thoroughly dried with standing water removed to prevent mold growth and further damage. Industrial-grade dehumidifiers and air movers dry out the space and restore normal humidity levels. ### **Preventing Mold After Water Damage** After drying and dehumidifying, the damaged areas must be decontaminated to prevent mold and mildew from forming. Water damage areas can lead to contamination if not treated. Black water especially needs to be treated. Cleaning and sanitizing affected surfaces and materials are essential to remove contaminants and prevent health hazards. When the damaged areas have been cleaned and sanitized, any necessary repairs or restoration work can return the property to its original condition. Carpets, flooring, ceilings, or sections of drywall may need to be replaced to restore the property to its pre-damage state. ## Expert Water Mitigation Services: Safeguarding Your Property from Water Damage Water mitigation is crucial for minimizing the long-term impact of water damage on a dwelling and preventing further structural damage or health hazards. If your home or business has been impacted by water intrusion, contact the experts at Octagon Cleaning & Restoration—leaders in water mitigation and professional water restoration services that have helped thousands of home and business owners recover from all types of water damage situations. Choosing the right company is critical to protecting your home or business investment. We are here to restore your home or business to a safe and habitable condition. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [Navigating Water Challenges in Maine and New Hampshire](https://octagonrestoration.com/blog/navigating-water-challenges-in-maine-and-new-hampshire/) **Published:** July 30, 2024 **Author:** octagon **Content:** A milder and wetter climate in [Maine and New Hampshire](/contact/) has resulted in more [water damage](/services/water-damage-2/) during summer. Higher temperatures and more humidity have made it easier for mold to grow and for flooding and water damage to occur in homes and places of business. Since 1950, summers in Maine have warmed by 4 to 6 degrees Fahrenheit when you consider heat and humidity together. Warmer air can hold onto more moisture, and this added humidity and a hotter climate have made conditions similar to those found in places like Orlando. This similarity leads to humidity and wetness issues in basements and other parts of buildings. Summer storms have become more frequent and stronger, leading to more storm runoff and flooding. Since 1970, hourly rainfall in Portland, Maine, has gone up by 15%. When heavy, fast rain falls, drainage systems can’t always handle all the water, which might cause flooding. In the summer, Maine, New Hampshire, Vermont, and the rest of New England often face heavy rain and wind storms that can harm properties. This could impact roofs, wreck drywall, damage floorboards, and become a homeowner’s worst nightmare. Water mitigation and restoration companies are key in dealing with water damage results. They provide services that include mold remediation, removing water, drying structures, and restoring damaged areas. These firms are important for helping homeowners and businesses bounce back from flood and mold damage. ## Reviving Spaces: The Vital Role of Water Mitigation Companies ### Coastal Flooding [Coastal flooding has hit New Hampshire](https://www.climatecentral.org/partnership-journalism/flooding-and-mold-multiply-damage-from-maines-harsher-storms) hard, damaging homes, roads, and more. A recent fierce storm flooded many Hampton, N.H., homes, with some seeing critical structural harm. Some people link the rising flooding in the Northeast to human-made climate change and higher sea levels. NOAA predicts much more coastal flooding by 2050 than in 2000. However, others, including the writer, believe weather patterns just change over time. No matter the reason, the area has seen increased floods, humidity, and water damage. ### Plumbing Failures Plumbing failures often lead to water damage in Maine and New Hampshire during spring and summer. When it gets warmer, pipes might expand and shrink, causing leaks, bursts, or other problems. Such issues can harm homes and properties and put homeowners under financial and practical pressure. Homeowners in these areas must take action to avoid plumbing failures. Having licensed plumbers perform regular maintenance and checks can spot future problems. Also, protecting pipes with the right insulation can reduce harm from temperature changes. By taking these steps, people in Maine and New Hampshire can lower their risk of water damage from plumbing problems. If your plumbing breaks, understand your rights and always choose a local reputable expert such as Octagon Cleaning & Restoration. ### Humidity & Mold Many homeowners in New Hampshire and Maine find mold and other microbes growing in their second homes and luxury camps when they return. These homes often lack heat, dehumidification, or airflow for most of the year. Mold can worsen breathing problems, set off asthma attacks, and harm properties. The homes’ high humidity levels can promote mold growth. Homeowners should use good ventilation and dehumidification in these homes to stop mold from growing and protect their property. Keeping the air flowing and humidity under control helps reduce mold risk and health dangers. Taking steps to manage these problems helps keep the property in good shape and ensures the people’s health. Check out this article to learn about Maine, New Hampshire, and the Northeast coastal flooding. [Washington Post article](https://www.washingtonpost.com/weather/2024/03/11/maine-new-hampshire-northeast-coastal-flooding/) [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [8 Steps to Prevent Water Damage Cleanup & Restoration Mistakes](https://octagonrestoration.com/blog/8-steps-to-prevent-water-damage-cleanup-restoration-mistakes/) **Published:** August 13, 2024 **Author:** octagon **Content:** Water damage can disrupt your life in many ways and can be one of the most stressful times. The eight following steps are some thoughts and ideas from my 24 years in the industry. I hope to help make the process easier, provide insight into items that may help ensure the damage does not expand further than it should, and gauge whether your project is being managed well. ## **1. A proper survey or inspection.** The first step in executing any water damage restoration project is to survey the entire project properly. Every home and business presents unique challenges, risks, and technical requirements to restore your property to a pre-loss condition safely. Water can and will travel further than you think and will follow the path of least resistance; it is imperative to inspect EVERYWHERE the water may have traveled, especially adjacent rooms, wall cavities / interstitial spaces, basements, and crawlspaces. This is a step that the unseasoned or complacent restoration professional very frequently misses. ## **2. Identify risky materials.** Building materials can pose a significant risk to occupant health and safety; some commonly overlooked materials that may be hazardous to your health are materials that contain asbestos, lead paint, pre-existing or loss-related mold growth, rodent feces, excessive dust, chemicals (think VOC’s), etc. You need a qualified, highly experienced project manager to survey your property to ensure the safety of your home or business and the occupants before any demolition or aggressive drying commences. If air movers are placed or demolition commences with building materials containing asbestos, mold, lead, rodent feces, or other contaminants, the consequences can be catastrophic for the occupants. Asbestos, mold, or lead spread throughout an occupied structure can lead to lifelong health issues and complicated legal messes. Proper assessment of building materials and pre-existing conditions is critical and, sadly, an often missed step in restoration. [Asbestos Laws and Regulations | US EPA](https://www.epa.gov/asbestos/asbestos-laws-and-regulations). ## 3. Ensure risky materials are handled properly, **and the proper drying scope is followed.** Building materials containing asbestos, lead, or mold growth must be handled properly to avoid contaminants throughout the home or business. Asbestos is the second most highly regulated industry on the planet, requiring strict handling, removal, and disposal protocols; unfortunately, asbestos is frequently removed by untrained water damage restoration contractors without proper identification or testing, placing themselves and any occupant at risk. Lead is a tricky subject and typically falls under the EPA’s lead RRP rules. These regulations require contractors to follow strict containment, removal, cleaning, and packaging procedures to ensure occupant safety. It is estimated that more than 50% of homes in Maine and New Hampshire may contain lead-based paint. Lead can cause serious health, cognitive, and developmental issues, especially in children. Mold growth and water damage are your annoying cousins that you never want to see, but they all too often show up together and unannounced. Mold growth is often challenging for the untrained eye to spot. Aspergillus/penicillium species often start out extremely subtle and nearly impossible to see with good LED lighting and a trained specialist. Making the mistake of placing air movement on these materials or conducting demolition without required engineering controls can result in cross contamination of an entire structure and can result in serious health/safety issues. Mold growth can begin within 24-48 hours after [water damage](/services/water-damage-2/) has occurred if conditions are not controlled and stabilized properly. Proper identification and handling of contaminated building materials is absolutely critical to ensure the outcome you deserve. Homeowners and business owners must be aware of the risks and ensure a professional surveys the property. [Lead Renovation, Repair and Painting Program | US EPA](https://www.epa.gov/lead/lead-renovation-repair-and-painting-program) , [A Brief Guide to Mold, Moisture and Your Home | US EPA](https://www.epa.gov/mold/brief-guide-mold-moisture-and-your-home) ## **4. Use the right equipment and the right amount of equipment for the job.** Every water damage job is different, requiring a slightly different approach to mitigate and reduce risks to occupants. A job with mold, asbestos, or lead present may require the work areas to be isolated with containment barriers and possibly negative air systems while drying takes place. Air scrubbers are generally large HEPA-filtered machines that remove particulates from the air and reduce airborne contaminants during restoration jobs. It is always appropriate to run an air scrubber on water damage, but with the presence of mold, excessive dust, or other contaminants, it is absolutely imperative to run an air scrubber. All water damage projects will need dehumidification set up. Sizing of dehumidifiers is based on the cubic footage of the impacted area and the class of water damage; it is often advised to start with a more aggressive dehumidifier set up to quickly reduce the relative humidity, thus reducing the risk of mold and secondary damages. After the humidity stabilizes, the dehumidification system can be scaled down based on the grain depression readings and relative humidity. A critical note on dehumidifiers is that all dehumidifiers used on restoration jobs must be low grain refrigerant units (LGR), this means that the dehumidifier will operate to lower temperatures and lower specific humidity levels than conventional dehumidifiers. Conventional dehumidifiers are not appropriate for use in water damage projects. Air movers are a powerful drying aid on water damage jobs that can significantly reduce drying time and save significant demolition when appropriately used. Depending on the project, air movers are typically placed based on linear and square footage. One air mover for every 300 sf of carpeted area, one for every 400 sf of hard surface area is typical for open spaces, and one for every 10-16 linear feet for wall placement. On walls, air movers should be placed at a 45° angle to the wall, approximately 6” away from the target wall; all air movers should be facing the same general direction, if possible, to maximize airflow around the room. Air movers should NEVER be running around friable asbestos or damaged lead paint during demolition when mold growth is present. ## **5. Project monitoring to ensure an expedient dry out of the property.** Restoration projects are very dynamic and cannot be treated as a static environment. Building materials will dry at different rates, humidity levels are always changing, mold growth can start quickly, and demolition can uncover hidden damage and building materials that may contain hazards. A competent person should re-assess every water damage project at least daily to respond to changing conditions and ensure an expedient dry-out. Nearly every job will need equipment manipulation daily. This can include adding or reducing air movers, air scrubbers, dehumidifiers, etc. For example, after demolition, hidden mold growth was uncovered on the back of sheetrock. In this example, all positive air (air movers) must be removed immediately and replaced with air scrubbers, containment if needed, and possibly other more passive drying equipment. Active jobsite management can ensure your home or business’s safe and timely restoration. ## **6. Make sure ALL impacted building materials are dry and clean.** After the dry-out is deemed to be complete, an additional quality check is recommended to ensure that no hidden or trapped moisture is unknowingly left behind and that no dust, mold growth, or debris is left in work areas. This is especially true if building materials were dried in place due to the risk of hidden moisture in wall cavities, between hidden layers of flooring/subflooring, etc. In addition to checking for hidden moisture, it is critically important to ensure that everything is clean and free of mold growth and bacteria prior to clearing the work areas for reconstruction. Missing this step can lead to a logistical mess, liability, and safety concerns if it’s uncovered down the road. ## **7. Proper documentation of the damages, pre-existing conditions, and drying process.** The documentation process of a water damage project is both cumbersome and critical. Documentation starts with the initial phone call to capture all client information, claim information, and damage details. Upon arrival, the work authorization, photo documentation, moisture logs, pre-existing conditions, and photos of the source must be captured. All work activities, equipment, demolition activities, etc, must be well documented. If insurance companies are involved, they will only pay for the services that have been documented, even if additional work is required to complete the job. Proper documentation helps ensure that the water damage contractor gets paid what they’re owed, that you, the insured, get paid for what you are owed, and that your property value is protected against possible losses from improperly mitigated water damage. ## **8. Billing and payment hiccups.** Getting paid what you’re due from an insurance claim may sound like a foregone conclusion; however, I can personally attest that over my 24 years in this industry it most certainly is not the case. Insurance companies are paying out record amounts of money for property claims and tightening up like never before. Climate change is one of the driving forces in the unprecedented uptick in property disasters, and that trend shows no signs of slowing down. Water damage due to flooding is often not a covered source of water damage under standard policies; in-depth agreements about financial responsibility and scope of work must be had prior to the start of any water damage restoration project. Restoration can be expensive when done correctly, so clear communication is critical. With flooding events, a safe and practical approach is to expect to pay for damages out of pocket and to get reimbursed by insurance after the clean-up if insurance coverage exists. Generally, the larger the job the tougher the insurance carrier will be in scrutinizing every penny. It is common for engineers and third-party claims scrubbers to be hired to find any costs savings for the carrier. This is where crystal clear communication, documentation, and fair billing practices become non-negotiable. A reputable water damage contractor will communicate all billing information to the insured, insurance adjuster, and any 3rd party involved with an operational need to know; this communication must be documented. Under the best circumstances, an insurance claim can take several weeks to months. A water damage or fire damage project should be viewed as a partnership between the insured, the restoration contractor and the insurance company. The insurance carrier wants to pay what is owed and not a dime more, and they will require all documentation to support invoices before payment. As the insured, you want the property restored quickly and safely. As a restoration contractor, we want a happy client, the satisfaction of restoring your property, a happy adjuster, and rapid payment. For the billing process to run smoothly, all eight steps above must be completed, with all supporting documentation of each step. Water damage restoration is not for the faint of heart, but when done properly, it can be one of the most rewarding industries on the planet. After 24 years of owning and actively running one of the largest [independent restoration companies](/) in Maine and New Hampshire, I wouldn’t want to be anywhere else! [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/)*Written by [Robert York](/team/). Robert is a certified indoor environmental consultant, certified mold remediation supervisor, EPA lead safe renovator, Maine & NH licensed asbestos inspector, design consultant, management planner and supervisor, IICRC certified water damage restorer and Maine master pesticide applicator.* **Categories:** Water Damage Restoration --- ### [Transforming Problem Properties into Market-Ready Homes](https://octagonrestoration.com/blog/transforming-problem-properties-into-market-ready-homes/) **Published:** July 23, 2025 **Author:** **Content:** ## How Property Restoration Services Can Help Close the Deal Faster In [real estate](/resources/real-estate-agent-information-for-mold-and-water-damage/), first impressions aren’t just important — they’re everything. A musty smell, a water stain on the ceiling, or visible signs of mold can quickly send potential buyers or renters running. At **Octagon Cleaning & Restoration**, we specialize in turning these “problem properties” into clean, safe, and market-ready homes. Whether you’re a real estate agent prepping a listing, a property manager looking to fill a unit, or a homeowner hoping to sell quickly, our **[property restoration services](/blog/preparing-for-estate-sales-cleaning-key-areas-for-maximum-value/)** are designed to enhance value, reduce time on market, and instill confidence in every showing. ## Common Issues That Hold Back Sales — and How We Fix Them ### 1. **[Mold & Moisture Problems](/services/mold-removal/)** Even minor mold growth can raise red flags for buyers — especially those with allergies or health concerns. We handle: - Moisture source identification - Safe, certified mold remediation - HEPA air filtration and post-remediation testing ✅ *Result:* A healthier home environment and peace of mind for the buyer. ### 2. **[Water Damage](/services/water-damage/)** From burst pipes to hidden leaks, water damage can destroy drywall, stain ceilings, and warp flooring — all things buyers notice immediately. Our team provides: - Emergency water extraction - Structural drying - Repair and restoration of affected areas ✅ *Result:* A dry, stable home with no lingering moisture issues. ### 3. **Unpleasant Odors** Musty basements, smoke damage, pet smells — any persistent odor can sabotage a showing. Octagon uses professional-grade deodorization methods, including: - Ozone treatments - Thermal fogging - Enzyme-based neutralizers ✅ *Result:* A home that smells fresh and clean — not masked with sprays. --- ## Real Example: A Success Story in Dover, NH > *“We had a property sitting on the market for 9 weeks. It looked great in photos, but every buyer mentioned a smell in the basement. Octagon came in, identified a minor water intrusion issue, removed the mold, and deodorized the entire lower level. We had an offer the week after the work was done.”* > — **Kevin M., Realtor, Dover, NH** This kind of transformation is exactly what we aim to deliver — fast, effective restoration that helps you move properties with confidence. --- ## Q&A with a Restoration Expert **Q: Is restoration worth it if I plan to renovate anyway?** **A:** Yes — especially for mold or moisture issues. Restoration ensures you’re starting with a safe, dry foundation. Renovations alone won’t solve underlying problems. **Q: How long does typical mold remediation take?** **A:** It depends on the size of the problem, but many jobs can be completed within 2–3 days. We also provide air testing to ensure it’s safe to proceed with showings. **Q: Do you work directly with property managers and realtors?** **A:** Absolutely. We coordinate with real estate professionals all the time and can provide documentation to support disclosures, inspections, and peace of mind for your buyers. ## Why Choose Octagon for Property Restoration Services? - **IICRC- and ACAC-certified** technicians - Decades of experience in New England homes and commercial properties - Fast response times and flexible scheduling - Clear, honest assessments and competitive pricing We understand that every listing is a business decision — and our job is to protect your investment while helping you make a strong impression from the very first walk-through. ## Ready to Prep Your Property for Sale or Rent? If you’re dealing with mold, water damage, odors, or need a deep clean before listing, **Octagon Cleaning & Restoration** is here to help. **[Contact us today](/contact/)** to schedule a site visit or request a quote for property restoration services in Maine or New Hampshire. Let’s make your next showing your best one yet. **Categories:** Water Damage Restoration --- ### [Fire and Smoke Damage Clean Up](https://octagonrestoration.com/blog/fire-and-smoke-damage-clean-up/) **Published:** December 1, 2011 **Author:** octagon **Content:** Fire damage in your home can be a very traumatic experience. It can also be a very confusing one. While it is the hope that a fire will never happen, if you experience one there are certain steps you can take to make the situation easier to manage. Homeowners often believe that once the fire is extinguished there is little to be done until their insurance company has an adjuster on site. This is not the case. What is a chaotic and traumatic time can be made more manageable by contacting a mitigation contractor who is IICRC certified in fire/smoke damage? A qualified firm can begin crucial procedures to restore your property. The IICRC is the Institute of Inspection Cleaning and Restoration Certification. This is the group responsible for the standards by which restoration specialists are trained and certified. Qualified mitigation contractors can aid in cleaning or removing fire-damaged areas of the home, deodorization, and neutralization of odors from smoke, and effective communication with the insurance adjuster assigned to the claim. What does this mean for you? A less stressful situation (despite the emotional impact you suffer) and a hassle-free process of [fire/smoke clean up](/residential/residential-fire-smoke-damage/) and restoration of your home or business. Typically, soft goods are the most susceptible to odors and must be handled by a qualified restorative textile specialist. All surfaces within the building should be thoroughly cleaned and deodorized. Some finished materials may be damaged beyond repair and must be removed. Soot must be addressed as soon as possible to minimize secondary damages such as surface corrosion. For example, tub and shower units can be permanently discolored if they are not cleaned as soon as possible. Fire damage is devastating whether confined to an area or affecting the entire home. When the suppression is complete it is imperative to begin the process of mitigation as quickly as possible. While the experience of [fire damage](/residential/residential-fire-smoke-damage/) is not one that is easily faded from memory, it is one that can be made more manageable by choosing an IICRC firm with fire/smoke certified technicians. [**For any fire / smoke damage and removal questions, please post on our Facebook page and we will try to help!**](https://www.facebook.com/#%21/pages/Windham-ME/Octagon-Cleaning-Restoration-Inc/127462767271419) **Categories:** Fire / Smoke Clean Up **Tags:** Fire and Smoke Damage, Fire Damage, Smoke Clean Up, Smoke Damage --- ### [Three Steps to Properly Remove Mold From Your Home or Business](https://octagonrestoration.com/blog/three-steps-to-properly-remove-mold-from-your-home-or-business/) **Published:** February 22, 2012 **Author:** octagon **Content:** The presence of mold in an indoor environment is typically due to things such as chronic humidity and condensation, poor ventilation, improper appliance exhaust, improperly mitigated water damage, or a combination of these conditions. Whatever the cause, the mold growth should be inspected by a qualified [**mold remediation contractor**](https://octagonrestoration.com/commercial/mold-removal/). It is important to investigate the source of mold growth, the scope to remove the mold, and the steps to correct the moisture source that lead to the mold growth. Often this may require enlisting the services of other contractors. For example, if water proofing, weatherization, air sealing and insulation are required it may be necessary to consult other contractors. For as much quality information that is available about mold remediation there is an equal amount of misinformation. **Proper removal of mold must include three steps:** 1. identification 2. remediation 3. clearance testing. ### Corrective measures to prevent recurrence MUST be taken after mold removal as well. Within these steps are the opinions of contractors, advice from friends, and an endless supply of searchable articles and sites on the web. This can often leave a building owner more confused than informed. What are the right steps? What are things to avoid? A common misconception is to spray bleach and water to kill mold. Mold spores are very difficult to kill with chemical applications. **Bleach is quite ineffective in killing mold and even in a dead or inactive state mold can still be a respiratory hazard.** Mold produces mycotoxins which are secondary metabolites (not involved in primary functions of an organism) that are capable of causing illness and disease in humans and other animals. This is why a physical removal of microbial growth is needed to ensure a healthy indoor environment. Physical removal can range from hygenic cleaning and hepa vacuuming to media blasting or controlled demolition of affected finish materials. Ventilation of a crawlspace or basement will “air out” growth. The presence of open perimeter ventilation in a crawlspaces or opening basement windows can do far more harm than good depending on outdoor conditions. By allowing outside air in which can be quite warm and humid you can actually cause or elevate condensation within basements and crawlspaces. A soft drink can taken from a refrigerator on a hot summer day is a great example of condensation. When placed in the warmer air outside the refrigerator, water vapor condenses and returns to liquid form on the can. The cooler surfaces of a crawlspace or basement act the same as the can. It is important to keep those environments free of excess moisture, closed and mechanically evacuate excess moisture from the air by means of a dehumidifier (be sure to select a unit sized appropriately for the space it will be used in). Paint over the mold to seal it. Painting or covering mold growth with another material allows the growth to continue to consume the surface on which it is growing. For example, spraying a color blocking primer on roof sheathing will cover cosmetic staining, but if not properly cleaned it may not stop the mold from continuing to consume the sheathing which will in time degrade its structural integrity. Structural wood must be remediated properly before any sealant or paint is applied. Media blasting such as dry ice or soda blasting is a typical method of mold removal for roof sheathing. [Mold in a basement](https://octagonrestoration.com/commercial/mold-removal/) doesn’t affect air quality on other levels of a home. The [Stack Effect](https://en.wikipedia.org/wiki/Stack_effect), which is airflow that results from air rising creates negative pressure at the bottom of the building and a positive pressure at the top. This negative pressure causes air to rise from one floor to the next. If there is mold growth in a basement detached mold spores can travel into other areas because of the stack effect. Those spores can then settle out on surfaces and dust in these new areas. Air Quality testing by a qualified industrial hygienist can verify through air and surface sampling if mold is present outside of visibly impacted areas. If you are seeing what you believe to be mold in your home be sure to: limit your entry into the affected area, if applicable enlist the services of an industrial hygienist, and do your research carefully. Mold removal is not a do-it-yourself project for the average homeowner. Improper removal of mold can cause the spread of spores to unaffected areas. Proper containment, air pressure monitoring, and personal protective equipment (PPE) are essential to protect both the building occupants as well as mold remediation contractor. The process of identifying origin, remediation of the growth, and advices on corrective measures can be achieved by working with a certified mold remediation firm. **Categories:** Mold Removal --- ### [Avoid Toxic Air: The benefits of air duct cleaning and when do I need it](https://octagonrestoration.com/blog/avoid-toxic-air-the-benefits-of-air-duct-cleaning-and-when-do-i-need-it/) **Published:** December 10, 2012 **Author:** octagon **Content:** [Air Duct Cleaning](https://octagonrestoration.com/residential/residential-air-duct-cleaning/) is very important to avoid toxic air. We often take for granted the cool air on a hot summer day or the heat on a frigid winter night produced by our heating and cooling systems. Over time the duct work, air handler and coils associated with our heating and cooling systems begin to accumulate dust, debris, pollen, dander, etc. If the humidity in the duct system is high, which can occur for a variety of reasons, then mold growth can occur in this accumulated matter. The same system we rely on for comfort, over time with the wrong conditions can produce an environment of toxic air. Depending on the specific conditions present and the type of use in the home or business, air duct systems should be inspected and or cleaned at least every 2-5 years. If there is a mold issue present in any building then it is imperative that the HVAC duct work be cleaned per NADCA standards in conjunction with the remediation work. If duct work is being replaced, upgraded or if any modifications are being made it is typically a good idea to clean the older duct work, air handler and coils to ensure even air flow and proper system balance. Many people experience cold, allergy and sinus problems once the HVAC system is turned on at the beginning of the season. This is a good indicator that the system may be contaminated and is in need of professional cleaning. Proper cleaning will remove common contaminants and can ensure the cleanest air possible. There are devices called particulate counters that can measure overall particulates coming out of the system, but the most reliable method for inspection is a visual inspection using proper LED lighting and camera scopes. It is imperative that duct cleaning be performed in accordance with NADCA standards and that the technicians involved are trained and are using the highest quality equipment. Every project is different but truck or trailer mounted units are good options as well as high powered portable HEPA filtered machines that can place the system or zone under strong vacuum or negative pressure during cleaning. Once the system is properly zoned off, tools such as air whips, cable brushes, forward/reverse balls or contact vacuuming/cleaning are used to clean every surface that air passes through. Some surfaces may require multiple methods to properly clean the duct work. All access points are properly sealed off once the cleaning is performed. There are many companies that advertise duct cleaning that do nothing more than use a glorified shop vac to “clean” your ducts. You are wasting your money on these “fly by night” companies. Be sure to ask the right questions of any air duct cleaning company and insist on a company that follows NADCA protocols. A typical residential duct cleaning will take several hours to complete and the technician should be able to explain the process in detail to you. With proper air duct cleaning performed by a reputable firm, air duct cleaning should greatly improve your systems efficiency and your building’s air quality. **Categories:** Commercial Air Duct Cleaning --- ### [8 Steps of Mold Remediation Series: Step 6 for a Proper Mold Remediation Project](https://octagonrestoration.com/blog/8-steps-of-mold-remediation-series-step-6-for-a-proper-mold-remediation-project/) **Published:** January 6, 2013 **Author:** octagon **Content:** There are 8 important steps to proper [mold removal in a home or office in Maine](/residential/residential-mold-removal/) or any other state. Once a **mold clean-up** project is at a point where drying (if applicable) aggressive removal, thorough cleaning and secondary cleaning are complete, it is now time for step #6, which involves applying an animicrobrial coating to the framing in your home. ## Step 6 for a Proper Mold Remediation Project: Apply an Antimicrobial Coating This coating must be applied to properly cleaned framing. This is a step that is not without some drawbacks and confusion. Many people (including far too many remediation firms!) think that this step is to encapsulate or cover up mold. This is absolutely not the case! Some of the main reasons to seal coat cleaned framing after mold remediation are: > - To put a non-organic antimicrobial coating on framing to prevent mold growth in the future > - To create a less porous surface which prevents accumulation of particulates over time > - To reduce dust in the future by preventing the wood from shedding fibers > - To prevent moisture from penetrating the wood as easily With proper cleaning, seal coating should not be required to pass air quality testing, however it can be a very beneficial step to put a finishing touch on a remediation job. ## Drawbacks of Seal Coating Some of the drawbacks of seal coating can be that if the framing does get wet in the future it will dry much more slowly because of the coating, it can be a cover up for an improper or incomplete [mold remediation](https://www.mainecleaningservices.com/commercial/mold-remediation-maine.htm) and it does add some cost. In our opinion and in the opinion of most industrial hygienists, any coatings applied should be clear – not white – so that surfaces can be thoroughly evaluated for cleanliness and so no improperly cleaned surfaces can be covered up. It makes it much more difficult to sell a home if an attic or basement is painted white because every party involved will wonder what is being hidden behind the coating. Antimicrobial sealants can be very beneficial to the mold remediation process and we recommend it on almost all of our projects. However it must be used responsibly and in accordance with industry standards. Far too often we see firms using it improperly and without properly cleaning underlying surfaces. On the whole, we feel that the pro’s greatly outweigh the con’s on this mold removal step. You can review our previous professional mold remediation steps on our blog found at octagonrestoration.com. The next two steps we post will complete the 8 steps of proper mold removal which all home owners and business owners should be aware of. ### Contact Us Today for a FREE Estimate! Mold remediation is best left to the professionals in almost every scenario. [**Contact Octagon Cleaning and Restoration today for a FREE estimate**](/contact/) or for more information about our services. **Categories:** Mold Removal, Water Damage Restoration --- ### [How is Octagon's Customer Service? Read Recent Client Reviews!](https://octagonrestoration.com/blog/how-is-octagons-customer-service-client-reviews/) **Published:** November 14, 2013 **Author:** octagon **Content:** At Octagon Cleaning and Restoration, our commitment to excellent customer service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout the great state of Maine and Seacoast New Hampshire. Customer feedback is huge to us, because we get to hear exactly what customers think. Positive or negative, reviews are a valuable resource both to us and people who may need specialized cleaning or remediation help in the future. To get a feel for what we do and how we’re regarded by customers, check out the following recent reviews of Octagon Cleaning and Restoration. ### Recent Octagon Customer Service Reviews **Immediate Response** > “I called Octagon for an urgent need and they not only provided service the same day, but it was an after hours cleaning of carpet and provided by a knowledgeable and pleasant staff member. The job done was excellent and I will be using them again as well as referring them to friends! Thank you Octagon! Five star rating!”**-Bobbi** [**Commercial Water Damage** **Restoration**](/commercial/water-damage/) > “I oversee 5 schools. One of our schools had a sprinkler pipe burst. Within 40 minutes of calling them their entire team was on-site. Thanks to Octagon all our carpets were spared and there was minimal damage caused thanks to their immediate response and high tech operations! Because of their speed and efficiency the students lost no time at school. Thank you Octagon! **-Neils** [**Residential Water Damage Restoration**](/blog/how-long-does-it-take-to-repair-water-damage/) > “We called Octagon when we discovered that our basement was completely soaked. We couldn’t see it but when the kids went downstairs with sox on they sure did feel it. We had no idea what to do. It was late, everything was closed… and Robert was at our house in about 20 minutes. He dried up our basement, got the carpet up and out of the house, and left another machine to continue drying things. He recommended what we should do next and was completely amazing in our panic. I would trust Robert and the entire group at Octagon with anything. They are amazing!” **-Kelly** [**Residential Carpet Cleaning**](/residential/residential-carpet-cleaning/) > “I needed my carpets cleaned and had no idea who to call. A friend said she used Octagon in the past and I gave them a call. The guy showed 10 minutes early and my carpets look new!! Octagon will be getting some referrals from me.” **-Ryan C.** [**Residential Mold Remediation**](/residential/residential-mold-removal/) > “Outstanding! That’s the word I use to describe the work by Octagon Restoration. We own a second home on a lake in Central Maine. We had a severe mold problem in the cellar. Robert’s team came in, reviewed what needed to be done, forwarded a bid and did the work in a timely manner. A problem for years had been solved by Robert’s top-notch mole remediation team. Robert also suggested ways to avoid mold in the future. I was exceptionally pleased. We also have used their Rug cleaning services many times. I highly recommend Octagon Cleaning. They deliver professional, fairly priced, on-time services.” –**Gracie J., South Portland and Harmony ME** [**Customer Service**](/team/) > I called Octagon on a Sunday afternoon, they arrived within 2 hours and started to work on my water damage right away! The staff couldn’t have been more pleasant! They took care of the insurance claim, took care of the damage and then some! I didn’t have to worry about a thing, they took care of it all! Octagon understands how to treat their customers and they strive for perfection. I highly recommend Octagon, I wouldn’t think of going anywhere else! **-Karen, Wells Maine** [**Tile Cleaning**](/residential/residential-tile-grout-cleaning/) > “Our tile shines and really looks like new after the cleaning by Maine Cleaning Services. We were seriously considering replacement but now we can enjoy it for many more years. Thanks!” **Yearly Services** > “Had our yearly carpet cleaning done this morning and once again, Will did a wonderful job. He is efficient and thorough and I know that he must be a valued member of your team. I have hired many different cleaners over the years but a few years ago we found you and team member Will . I see no reason to change our cleaning service now or in the future. Thank you.” **-Nancy LaRochelle** ### Contact Us Today and Leave the Cleaning and Restoration Work to the Pros! Specialized cleaning along with fire, mold and water damage remediation are best left to the professionals. **[Contact Octagon Cleaning and Restoration today for a FREE estimate](/contact/)** or for more information about our services. We pride ourselves on our excelletn customer service and outstanding services. Let us know how we can help you today! **Categories:** Restoration Expertise --- ### [Tips To Prevent Frozen Pipes in your Home or Business](https://octagonrestoration.com/blog/tips-to-prevent-frozen-pipes-in-your-home-or-business/) **Published:** December 5, 2013 **Author:** octagon **Content:** Few things are worse than a major property damage disaster. Each winter, up to a quarter-million homeowners face the devastation of frozen water pipes—a problem that not only disrupts lives but can also lead to costly water damage. Frigid temperatures can quickly turn into overwhelming repair bills, but with the right preventative measures, these disasters can be avoided. Protect your home and your peace of mind with solutions designed to safeguard against freezing pipes. Don’t wait for damage to happen—act now to ensure your home stays safe all winter long. ## Here are Some Tips to Prevent Frozen Pipes in your Home or Business. In cold and moderate climates alike, pipes freeze for a combination of three primary reasons: 1. Quick drops in temperature 2. Poor insulation 3. Thermostat temperatures set too low While copper is more vulnerable, plastic and copper pipes can burst when they freeze, and recovering from frozen pipes is not as simple as just calling the plumber. A small 1/8-inch crack in a pipe can spew more than 250 gallons of water a day, causing flooding, serious water damage, and a real potential for mold growth. Frozen pipes cause a huge amount of damage when they burst each year; this disaster is largely preventable. If you take a few simple precautions, you can help save yourself hassle caused by these traumatic events. ## Before Temperatures Get Too Cold: **Here Is What We At Octagon Recommend To Prevent A Major [Water Damage Disaster in Maine](https://octagonrestoration.com/services/ "Services") or any other state.** > - Thoroughly insulate your pipes as well as your basement or crawlspace to keep cold out. Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Closely follow all manufacturers’ installation and operation instructions. > - Seal air leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, vents, and pipes, use caulk or insulation to keep the cold out. With severe cold weather, even a tiny opening can let in enough cold air to cause pipes to freeze. > - Before winter hits, disconnect garden hoses, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chances of it freezing. ## When It Does Get Below Freezing Even if you’ve taken all the right steps, extreme weather conditions can still cause frozen pipes. The following steps can help: - A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an exterior wall. - Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re away, but further drops in the temperature – more common overnight – could be enough to freeze pipes. ## Before Leaving For Vacation Traveling in the [winter months might be a great remedy for cabin](https://octagonrestoration.com/blog/how-to-winterize-your-new-england-home-or-cabin/) fever but don’t forget these critical steps: - Keep the thermostat in your house higher than 55°F (12°C). - Have a friend or neighbor to check up on your house regularly to make sure it’s not at risk of freezing. - Shut off the water main and drain the system. ## Free Estimate Water damage remediation from frozen pipes is best left to the professionals. [**Contact Octagon Cleaning and Restoration today for a FREE estimate**](https://octagonrestoration.com/contact/) or for more information about our services. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness **Tags:** emergency frozen pipes company in Maine --- ### [Attic Mold: The Importance of Proper Ventilation](https://octagonrestoration.com/blog/attic-mold-the-importance-of-proper-ventilation-2/) **Published:** January 2, 2014 **Author:** octagon **Content:** Getting rid of attic mold is crucial to protecting your home’s value and to protecting the health and safety of your family. At the same time, your home’s ventilation systems must be updated or improved to keep moisture out and away from your home. This is essential to [prevent recurring attic mold](/residential/residential-mold-removal/) issues. ## Attic Mold: Proper Attic Ventilation Proper attic ventilation is critical to maintaining even attic temperatures throughout the entire year. In the summer, proper ventilation removes excess heat. In the winter, it prevents the buildup of excess moisture/heat and accumulation of water condensation. Unless there is an actual leak in the roof, it is during the late Fall, Winter, and early Spring that moisture – which can lead to attic mold growth – tends to occur. During cold weather, warm air and moisture from the house can escape to the cold attic area. When the warm moist air meets the cold surface of the roof sheathing, it can create frost and water damage that will eventually lead to mold growth and expensive mold removal and remediation. This damp environment creates the perfect conditions for wood rot and attic mold which over time will degrade the roof sheathing. ### The Danger of Multiple Ventilation Systems A common ventilation mistake is the combined use of different ventilation systems. Incoming air enters the attic through soffit vents, which are installed in the roof’s overhang. Exhaust air ventilation takes several different forms: Gable vents, ridge vents, and sometimes power vents. Mixing different types of ventilation systems can cause problems. For example, using a ridge vent and a gable vent together can cause a ridge vent to draw in moisture-laden air from the outside. When this happens, it can cause a damaging cycle of attic moisture accumulation and can confuse air flow. ### Bathroom Ventilation into Attic Space There is a significant risk posed by bathroom fans that vent directly into the attic or soffit areas rather than to the outside of the home. In many cases, moisture from bathroom fans is the primary source of attic mold damage. It is important to have a proper, balanced, ventilation system using equal amounts of incoming air and outgoing air. For bathroom vent fans it is important to use insulated ducting and to insulate around the vent pipe exiting the fan to prevent moisture from condensing inside of the pipe. If moisture condenses inside the pipe it can eventually lead to costly water damage. ### Moisture Leads to Attic Mold In many cases there will be some level of moisture that accumulates in an attic space. This is due to extreme temperature differences between your home and the environment outside. If attic mold is suspected, [give us a call to remove mold in your home](/contact/). We can clean/treat the attic area and remove mold with a system designed to prevent future growth. Each situation is different, but dry ice blasting followed by aggressive cleaning is a preferred approach in many cases to remove mold growth and staining. Mold releases powerful enzymes that can decay and destroy wood framing. Mold contaminants can cause a wide range of potential health problems to your homes occupants, so don’t take any chances. Download this free [Mold Guide](https://www.epa.gov/mold/pdfs/moldguide.pdf) from the U.S. Environmental Protection Agency to learn about [mold clean up](https://www.epa.gov/mold/moldcleanup.html) and answer these important questions: - [Why is mold growing in my home?](https://www.epa.gov/mold/moldbasics.html#Why%20is%20mold%20growing%20in%20my%20home) - [Can mold cause health problems?](https://www.epa.gov/mold/moldbasics.html#Can%20mold%20cause%20health%20problems) - [How do I get rid of mold?](https://www.epa.gov/mold/moldbasics.html#How%20do%20I%20get%20rid%20of%20mold) ### Worried About Lack Proper Attic Ventilation Leading to Attic Mold? We can help! Whether you need a high quality cleaning service for your home or business, or an experienced certified crew to handle an emergency water damage restoration. We will always give you 100% attention and the very best service possible. [**Contact us for a FREE In Home Estimate Today!**](/contact/) **Categories:** Mold Removal **Tags:** best mold removal company in Maine, black mold clean up, how to remove mold, mold cleaning company Maine, mold remediation, mold remediation Maine, mold removal company, Mold removal company Maine, prevent attic mold, propper mold removal --- ### [21 Ways to Keep Mold Out of Your Home](https://octagonrestoration.com/blog/21-ways-to-keep-mold-out-of-your-home/) **Published:** July 3, 2014 **Author:** octagon **Content:** While East Coast summer-humidity can be brutal for most New Englanders, floating mold spores thrive in it. When a spore has access to moisture and cellulose, one of the main components of plants, it multiplies and colonizes. Wet areas of your home are an ideal place for mold to collect, making [mold removal](https://octagonrestoration.com/residential/residential-mold-removal/) a necessity. While your home will never be completely mold-free, keeping moisture to a minimum will greatly reduce the presence of mold. ## Practice these simple tips to keep mold and mildew at bay: 1\. **If there is any mold currently in your home, like on the tiles in your shower, get rid of it!** Clean, clean, clean, and wipe up any moisture, such as puddles and drops of water, from these surfaces. It’s important to take moisture out of the equation because this is one of the things that mold spores feed off of. 2\. **Keep cleaning.** Vacuum, mop, wipe down, scrub, dust – keep your living environment squeaky clean (and dry!). Pay close attention to areas of your home where there is more moisture, like the bathroom and the kitchen. 3\. Wash your rugs regularly. 4\. Wall-to-wall carpeting is far more conducive to mold growth in moisture-rich areas of your home than washable floors. Consider getting rid of your carpeting. 5\. While mold needs moisture to survive, it also feeds off of cellulose. Thus mold can easily live off of things like books, clothes, and cardboard boxes. Don’t store these things in humid parts of your home – you will both avoid their destruction and give mold less places to proliferate. 6\. **Fix known leaks immediately!** If you have a leaky roof or window, you’re allowing unwanted moisture into your home. Aside from the water itself causing damage, the moisture is collecting and feeding mold. 7\. Check your refrigerator and freezer doors. Are they shutting properly? If not, moisture is probably being trapped on the edges of the doors and creating mold. Same thing goes for the fridge’s drip pan. 8\. **Check the gutters and downspouts on your house.** If there is anything obstructing the flow of water in the gutter, moisture will be trapped both within the gutter and will be backed up into the house. If water is not flowing away from your home when it’s coming out of the downspout, it could be seeping back into your foundation. 9\. Think about how rainwater interacts with the outside of your home. Is the ground around your foundation graded so that water will flow downwards and away from the house? 10\. Placing bushes, shrubs, flowers, and other plants too close to your foundation can cause water to leak into your foundation. Don’t plant anything too close to the actual house. 11\. Do you use a sprinkler to water your lawn? Make sure it’s not spraying the house and the edges of the foundation. 12\. Force moisture out of the kitchen when cooking by opening a window or turning on the exhaust van. **If your kitchen exhaust fan is vented to your attic or crawl space rather than to the outside, consider having your kitchen vent re-routed**. Related: Attic Mold: The Importance of Proper Ventilation 13\. Same goes for the bathroom – open up a window or turn on the exhaust fan when showering. Leave the fan on for fifteen to twenty minutes after you turn the shower off in order to keep moisture levels down. 14\. Is your dryer vented to the outside? It should be. 15\. Use a dehumidifier in the cool, damp places in your home like your basement. 16\. Make sure your attic is properly ventilated and insulated. 17\. Do you have a crawl space underneath your home? Pick up some waterproof polyethylene paper and cover the dirt underneath. Close any vents in the plastic. 18\. Check your basement and crawl space for leaks – **moisture that is allowed to be there is bad news.** 19\. **Fans are your best friend.** Use them throughout your home – they will push air out of open windows and keep air moving, making it harder for moisture to settle down and attract mold spores. 20\. Central air-conditioning acts as a dehumidifier by circulating air. 21\. Keep windows and doors closed during the day and open windows at night. This keeps the hottest and most humid air out of your home. **Categories:** Mold Removal --- ### [10 Ways to Get Your Home Ready for Winter](https://octagonrestoration.com/blog/winter-is-coming-is-your-home-ready/) **Published:** October 20, 2015 **Author:** octagon **Content:** Fall in New England is magical. It’s the time of fairs, picking apples and admiring fall foliage. But it goes fast and before you know it we will be facing another winter. Last winter was a doozy for the Northeast, and some homeowners suffered high heating bills or damage to their homes because they didn’t adequately prepare for the challenges cold, snowy weather can bring. Don’t make that mistake – take action now before it’s time to break out the snow shovels. **Top 10 Tips to Get Your Home Ready for Winter** 1. Prevent leaks by inspecting your roof to see if there are any loose, damaged or missing shingles, and fix or replace them. Be sure to also check and repair any damage to flashing seals around vent stacks and chimneys. 2. While you are up there, clean out your gutters. Leaves, twigs and other debris will prevent proper drainage of rain and snow melt, which could result in icicles or ice dams forming. First clean the gutters by hand, then spray them with a hose to make sure you’ve removed everything. 3. Once you’re done washing out the gutters (and anything else that needs to be cleaned outside) drain and store hoses for the season and turn off the faucets by closing off the water supply to outside taps and draining the water supply lines leading to them. 4. Check your weather stripping around windows and doors and replace any that is cracked or worn. Do the same with any caulking that is looking worn and ragged, and be sure to select an efficient, moisture-resistant product. This will help keep the cold from entering your home, keep you warmer, and help reduce your heating bill. Don’t forget the basement windows! 5. Instead of raking, mulch your leaves by mowing them. By cutting the leaves, while dry, into dime-sized pieces, they will decompose and nourish your lawn over the winter. 6. When do you want to find out your furnace has some issues that need to be fixed – in October or in January? Now is the time to clean or replace dirty furnace filters and have a professional inspect your heating system. 7. Prevent chimney fires by hiring a professional to examine your chimney and vents and make sure they are clean and in good repair. 8. A lot of heat can be lost through poorly insulated and disconnected duct work. Call a duct-cleaning service like Octagon Cleaning & Restoration to inspect and clean your system and make sure everything is in good working order. 9. Invest in a programmable thermostat. Many of us are forgetful by nature, and you don’t want to pay money to heat your home when no one is there or everyone is sleeping because someone forgot to turn the thermostat down. 10. Stock up on winter supplies now. Don’t wait until the snow flies, buy your shovels, salt/ice melt, test your snow blower to make sure everything is in working order, and get it serviced if there is a problem. It’s also a good idea to purchase some emergency items in case of a severe storm and/or loss of power. Some good things to have on hand include bottled water, nonperishable food, a flashlight, batteries, candles, matches/lighter, a portable radio and a camp stove for cooking. If you need help getting your home ready for winter, or dealing with its aftermath, Octagon Cleaning & Restoration provides air duct cleaning services, and can also help mitigate any water damage that occurs as a result of leaking from ice dams. Give us a call in Maine (207) 893-0002 or New Hampshire at (603) 239- 2100. **Categories:** Winter Water Damage Preparedness --- ### [3 Tips to Avoid Burst Pipes This Winter](https://octagonrestoration.com/blog/3-tips-to-avoid-burst-pipes-this-winter/) **Published:** December 11, 2015 **Author:** octagon **Content:** Winter cold weather and sub-zero temperatures are here; many problems go hand-in-hand with extreme cold, including burst pipes. Josh Colwell is the project manager at Octagon Cleaning & Restoration’s New Hampshire office and a certified Water Damage Restoration Technician (WRT). Josh has worked in the cleaning and restoration industry for several years and has seen a lot of homes negatively impacted by the effects of water damage. We asked Josh to share some tips for homeowners to prevent burst pipes this winter. 1. Make it a point to check on your pipes occasionally. While pipes are not something many homeowners give much thought to since they tend to be “out of sight, out of mind,” you will want to monitor them for any issues. Insulate pipes, if possible, in particularly cold parts of your home, such as the basement. 2. Keep your house heated, even if you are out of town. While it may be tempting to save money on energy costs by shutting the heat off when you are on vacation, you may return to a home flooded with water if you do. 3. Keep water moving through your pipes if you are going to be gone for a prolonged period of time. Stagnant water freezes, so Josh recommends turning faucets on so there is a little dripping water coming out. By doing so, you keep water flowing in the pipe, which makes it harder to freeze. Josh recommends acting fast if you come home to a burst pipe. “Shut off the water main and call Octagon.” When asked what could happen if a homeowner tries to mitigate the water damage, he answered, “There is a huge potential for mold, as homeowners probably aren’t going to dry a home out properly. Oftentimes, if they have a vinyl floor, they might think they can use fans and a shop vac, and it will be fine when, in fact, water can stay trapped under the floor. It only takes 48-72 hours for mold to develop, so you want to act fast by calling water damage professionals to take care of your home if there are water issues.” In addition to tips on preventing burst pipes, we also asked Josh about what drew him to the world of water damage repair and mitigation. “I really like the science behind drying things out,” he said. “It’s not a regular job where you do the same thing over and over. Each time, I must figure out how to dry down and return a home to pre-loss conditions. It’s a challenge for me to arrive on site and take a look at a room or rooms and try to figure out, ‘OK, for this to dry down, I need to set up fans here and a dehumidifier here.’ Seeing how happy people are after we’ve finished is exciting. Even a small water loss is a huge deal for a homeowner, and we can help them get their home back to normal.” If you live in New Hampshire and are experiencing [water damage](/services/water-damage/) issues, such as burst pipes, a broken refrigerator line, or a leaking dishwasher, call Josh Colwell or another helpful Octagon Cleaning & Restoration team member at 603- 239-2100. Live in Maine? Give us a call at 207-893-0002. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [6 Easy Ways to Prevent Ice Dams](https://octagonrestoration.com/blog/6-easy-ways-to-prevent-ice-dams/) **Published:** January 11, 2016 **Author:** octagon **Content:** Snow and cold weather have finally arrived in Maine and New Hampshire, which is great news for ski resorts but can often lead to headaches for homeowners. Along with rising heating bills, another side effect of winter weather is an increased chance of ice dams forming on your roof. ## Protect Your Home from Ice Dams and Water Damage Ice dams are continuous blocks of ice that form along the edges of your roof due to melting snow. They occur when all or part of your roof heats up to 32 degrees. Heat typically causes this from your home to escape through the roof, often due to a warm attic. The escaping heat melts patches of snow on your roof, causing it to trickle to the edge, where it refreezes as the temperature cools – creating an ice dam. The more snow on the roof, the greater the heat loss. The longer temperatures remain below freezing, the greater the chances of an ice dam. Ice dams can cause significant damage to your home if not addressed promptly. As ice melts, water can seep under shingles, leading to potential damage to your roof, drywall, insulation, ceilings, and floors. Left untreated, this water intrusion may lead to mold growth, further damaging your property and indoor air quality. Additionally, the weight of ice dams can pull gutters and downspouts away from your home, potentially damaging fascia boards as well. At Octagon Cleaning and Restoration Services, we specialize in protecting your home from the dangers of water damage, ice dams, and mold. Our trained professionals are equipped to provide expert water damage restoration and mold remediation, ensuring your home is safe and secure. Don’t wait for the problem to worsen—contact us today for immediate assistance, and let us help safeguard your property with our trusted expertise. ## How to Prevent Ice Dams and Protect Your Roof To prevent ice dams from forming in the first place, you need to keep your roof cold. Some steps you can take to prevent ice dams from forming, including: - Thoroughly clean your drains, gutters, and downspouts so melted snow can be directed away from your roof. - Remove or relocate heat sources directly under the roof, such as in the attic. - Ensure any ceiling lighting fixtures directly below an unheated attic are insulated. - Install soffit, gable, or ridge vents to expel heat. - Close up any air leaks in your attic caused by gaps in drywall, cracks around light fixtures, chimneys, etc. - Make sure your attic is properly insulated. If you have fiberglass or cellulose insulation, it should be a minimum of 12-14” thick. An even better solution is spray foam insulation, which will reach and insulate all cracks and crevices and results in a solid air barrier that greatly reduces the amount of heat escaping in the winter. Should an ice dam form on your home, don’t try to take care of it yourself, as you are likely to damage your roof. Call a company such as Octagon Cleaning & Restoration that can professionally remove your ice dam by steaming away the ice and removing any remaining snow on your roof. If you already experience water entering your home due to an ice dam, do not delay; call the [water mitigation experts ](/services/water-damage/)at Octagon immediately to treat the ice dam and clean up the water damage and any resulting mold issues. You can [reach our team of professionals](/contact/) at (207) 893-0002 in Maine and (603) 239-2100 in New Hampshire. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [6 Tips to Prepare Your Home for Your Winter Vacation](https://octagonrestoration.com/blog/6-tips-to-prepare-your-home-for-your-winter-vacation/) **Published:** February 15, 2016 **Author:** octagon **Content:** If you plan on getting away this winter, you must ensure your home is ready for your vacation before you start shopping for flip-flops and sunscreen. We have been fortunate in New England that the winter has been relatively mild so far, but cold temperatures and snow storms are common in February, March, and sometimes even April. By planning how to prepare your home for your absence best, you can protect it from potential hazards and save a little money as well – freeing up some extra cash for souvenirs. ## **6 Essential Steps to Protect Your Home While You’re Away** **Ask a friend or neighbor to drop by.** Have someone you know well come to your home every day or two to bring your mail inside, water your plants, feed your pets, or do whatever else you might need during your absence. If they are a REALLY good friend, ask them to shovel or snowblow should a snowstorm arrive while you are gone. **Put your lights on a timer.** Much like a pile of mail in your mailbox, a home that is dark night after night is a sure clue to savvy criminals that no one is home. Install timers on a few lights throughout your house, and then set them to turn on and off when you normally awake at home. Yes, it will add to your electric bill, but deterring would-be thieves outweighs the cost of running a few lights. **Turn down the thermostat.** You certainly don’t need to keep your home heated to 68-70 degrees when you are on vacation, but you don’t want your pipes to freeze, either. By setting the thermostat at around 50-55 degrees you will ensure that your home stays in good condition while you are away, but you also aren’t wasting money. **Unplug electronics.** Even if you aren’t using them, electronics always draw power from outlets when plugged in. If you will be gone more than a few days, unplug electronics such as your TV, video game system, printer, etc., as they are an unnecessary power drain on your electric bill…and your wallet. **Turn down the hot water heater.** Hot water heaters also draw power even when they aren’t being used. Rather than spend money keeping it running in an empty house, turn it off. Just don’t forget to turn it back on when you get home, or you could be in for an abrupt reminder when you return and hop in the shower! **Leave your faucets dripping:** A dripping faucet will keep water running through your pipes, which will prevent them from freezing and potentially bursting. Returning to a flooded basement is definitely not how you want to end your vacation. However, if your home should experience burst pipes, [make Octagon Cleaning & Restoration your first call ](/contact/)upon your return. If you live in New Hampshire, contact us at 603-239-2100. Maine residents can easily reach our experienced water damage experts at 207-893-0002. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [What Usually Causes Mold?](https://octagonrestoration.com/blog/usually-causes-mold/) **Published:** December 5, 2016 **Author:** octagon **Content:** As most homeowners and business owners know, mold removal is no fun. Although mold grows outside and actually serves a purpose, mold inside the home only causes health concerns for you and your house. The way that mold works is that it needs a food source (such as drywall, carpet, or wood), warmth, darkness, enough time to grow and of course, moisture. This mold is usually black mold (Stachybotrys), which can be dangerous to your health. To prevent this mold from coming into your home, it is important to know the causes and possible locations so you can stop it before it is too late. **Flooding –** When it comes to flooding, act fast. According to the American Red Cross, floods are the most frequent and costly natural disasters. Call an emergency service hotline to get help with water removal because mold is almost certain when it comes to flooding. When flooding occurs, homes are prone to extreme water damage and typically mold spawning within 24-48 hours of the flooding. **Pipe Leaks –** This is a very common cause of mold. Be careful, most of the time these leaks are out of sight. Checking your pipes, especially in the tricky areas, will prevent mold from growing out of control. **Basements –** Due to the lack of ventilation, increased amounts of moisture, or humidity compared to the rest of the house, the basement is a prevalent spot for mold. Keeping your basement well ventilated and making sure there’s no water or dampness will help prevent mold. **Condensation Areas –** Similar to inside your car, when warm air comes in contact with a cold surface, condensation occurs. These areas can become damp and attract mold. By adjusting the humidity in your home, you can avoid these areas and the damages that go with it. **Roof Leaks –** Just like the condensation areas, roof leaks are wet areas that make for a mold’s dream home. When you see a water stain, don’t ignore it. Inspect your attic and roof to make sure water isn’t seeping into your home. When it comes to mold, early detection is key. Make a commitment to inspect problem areas to prevent mold growth in your home. No matter the time, Octagon Cleaning and Restoration has a 24/7 hotline you can call and stop mold damaging your home, health, and wallet. **Categories:** Mold Removal --- ### [How to Recover After a Fire: A Step-by-Step Guide from Restoration Experts](https://octagonrestoration.com/blog/how-to-recover-after-a-fire/) **Published:** January 25, 2018 **Author:** octagon **Content:** A[ fire in your home or business](https://octagonrestoration.com/services/fire-smoke-damage/ "Fire & Smoke Damage") is one of the most traumatic events you can go through. Even a small fire can leave behind lasting damage — from smoke stains and lingering odors to soaked walls and ruined belongings. If you’re reading this, you’ve either just experienced a fire or want to be prepared. Either way, we’re here to help. At **Octagon Cleaning & Restoration**, we’ve helped hundreds of families and business owners across **Maine and New Hampshire** recover after a fire. Here’s what you need to know — and what to do first — to move forward safely. ## How to Clean Up Smoke Damage After a Fire ### Step 1: Don’t Re-Enter Until It’s Safe If the fire department was called, wait until they give you the all-clear before going back in. Even if the fire looks out, hidden dangers may remain: - Hot spots or smoldering materials - Compromised electrical systems - Structural damage (like weakened floors or ceilings) When in doubt, wait for professionals to inspect the scene. ### Step 2: Call Your Insurance Company Immediately Whether it’s your home or business, get in touch with your insurance carrier as soon as possible. They’ll walk you through next steps and assign a claims adjuster. **For homeowners:** Ask if you have **Loss of Use** coverage — this can help pay for: - Temporary housing (like a hotel) - Replacement clothing and toiletries - Food and living expenses while your home is being restored ### Step 3: Document the Damage Once it’s safe to enter, walk through every room and take photos or videos. Create a list of: - Damaged items - Areas affected by fire, smoke, or water - Anything that looks out of place or smells off You’ll need this list for your insurance claim — and it will help your restoration team prioritize cleanup. ### Step 4: Call a Professional Fire Restoration Company Fire damage doesn’t stop when the flames go out. In fact, some of the worst damage happens after the fire: - Smoke can discolor walls and ceilings within hours - Soot settles into porous materials and causes corrosion - Water used to fight the fire can lead to mold growth That’s why timing is everything. The sooner a certified restoration company gets on-site, the better your chances of salvaging property, saving money, and shortening the recovery process. ## What Octagon Cleaning & Restoration Can Do for You Our IICRC-certified team helps with every step of fire recovery, including: **Fire Damage Cleanup** Removing debris, burned materials, and stabilizing damaged areas **Smoke & Odor Removal** Using HEPA filtration and odor-neutralizing treatments to eliminate lingering smells **Water Damage Remediation** Drying soaked areas, removing mold risk, and cleaning structural materials **Insurance Support** We work directly with your adjuster to simplify the claim process **Pack-Out Services** We’ll safely pack and store salvageable belongings while restoration is underway --- ## Common Questions About Fire Recovery **Q: How soon should I call a restoration company after a fire?** **A:** As soon as the fire department clears the site. Smoke, soot, and water can all cause damage within hours, so fast action is key. **Q: Can I clean up fire damage myself?** **A:** Minor surface cleanup is okay, but deeper restoration should be left to professionals. Soot and smoke can be toxic, and using the wrong cleaner can make things worse. **Q: How long does fire damage restoration take?** **A:** It depends on the extent of the damage. Some jobs take a few days, others can last several weeks — especially if rebuilding is involved. We provide a full timeline and stay in touch every step of the way. **Q: Does insurance pay for fire damage cleanup?** **A:** In most cases, yes. Homeowners and commercial property insurance typically cover fire, smoke, and water damage — including professional restoration. --- ## What to Look for in a Fire Restoration Partner Not all companies are created equal. Look for a team that: - Is certified by the IICRC - Offers emergency response - Handles both smoke and water cleanup - Works directly with your insurance company At Octagon, we check all of the above — and we treat your home like it’s our own. ## Recovering from Fire? Call Octagon Today Fire damage can feel overwhelming, but you don’t have to handle it alone. With years of experience across **Maine and New Hampshire**, our team is here to guide you through every step of the process — from the first call to final inspection. [Contact us ](/contact/)to get help fast. Let’s get your life — and your space — back on track. **Categories:** Fire / Smoke Clean Up --- ### [Winterizing Your Camp or Cabin](https://octagonrestoration.com/blog/winterizing-your-camp-or-cabin/) **Published:** November 20, 2020 **Author:** octagon **Content:** As temperatures begin to drop, it’s time to close and winterize your camp or cabin for the season. Various issues can develop over the winter season if you don’t do it properly. Let us discuss some of the potential problems and go over some steps to take before shutting the doors for the season. ## Avoid Frozen Pipes **To[ avoid pipes from freezing ](/blog/the-best-way-to-keep-pipes-from-freezing/)in your camp or cabin, you will need to drain the pipes. Here’s one way you can do it:** - Shut off the water supply. - Open the faucets and hose bibs to drain the freshwater systems and leave them open to prevent building pressure. - Flush the toilets to get most of the water out of the tank and the bowl. - Turn on the shower to remove the water from the pipes. - Turn off the water supply to your refrigerator, drain the lines, and discard the ice from the reservoir. **Try Using [RV Antifreeze](https://chemicalspec.com/Winter_Care_4060_RV_Antifreeze.pdf):** - Fill your sinks and tub drains. Add enough to ensure that you have filled the u-shape trap beneath your sink or tub. - Add some to your toilet tanks and bowls adding, enough RV antifreeze to ensure that they will not freeze. - Dump some inside your washing machine and dishwasher. Draining and winterizing the appliances, fixtures, plumbing, and heating systems are some of the most critical steps in closing-up camp for the winter. Unless you are trained and experienced in winterizing plumbing systems and have the proper tools and equipment, some water will remain and freeze. This water will be in the lowest areas. These areas include toilet tanks and bowls, sink/tub drains, and appliances. One way to prevent any remaining water from freezing is to add RV antifreeze to the system. RV Antifreeze is non-toxic and safe to use in plumbing systems. Please note that when reopening your camps or cabins, you must follow the steps to remove the RV Antifreeze from the system before you start using or drinking the water. Please read and follow the instructions on the label. If you don’t feel comfortable winterizing your property or are unsure how to do it, we recommend calling in a professional specializing in winterization. ## Prevent Roof Leaks Roof leaks can cause [significant damage](/blog/signs-of-hidden-water-damage-on-your-property/) at any time of year, but winter is when you want to make sure your roof is ready to weather the season. ### Here are a few ways to prepare your roof for rain, snow, and ice: - Check the roofing materials to ensure that they are not lifting, cracked, or damaged in any way. - Sweep and remove any debris on the roof. This debris includes leaves, pine needles, or any other materials that can trap or hold water from draining. - Check roof penetrations such as pipes, wires, and chimneys to ensure the gaskets, flashings, and caulking are sound and free from cracks or defects. - Clean your gutters so water can run off the roof unobstructed. - Cut back any branches hanging over to help prevent them from coming down onto the roof. ## Remove or Store Dry Food Properly Believe it or not, food can damage your camp or cabin even in winter if left unattended. How can food cause damage? - It can spoil or rot on surfaces, leaving damage and odor - Canned food can freeze or burst, attracting bugs and rodents. ## Discourage Rodent Intrusion: Rodents are a real issue in camps or [cabins during winter](https://octagonrestoration.com/blog/how-to-winterize-your-new-england-home-or-cabin/). Rodents looking for a warm place to nest can get into food left behind and chew on exposed wood or wires. For some rodents, it only takes a crack that is 1/4 inch in size to get through. ### Here are a few ways to avoid rodent infestations: - Cleaning before closing for the winter: - Vacuum under couch cushions, behind ranges, and refrigerators. - Clean and wash cabinets, refrigerator, appliances, countertops– anywhere food is stored. - Wrap or protect soft goods such as couches, mattresses, clothing, bedding. - Seal up cracks, crevices that are ¼” or larger. - Openings around pipes and wires using steel wool - Putting wire mesh over vent pipes and chimneys - Sealing up cracks around windows and doors - Fix cracks in and around foundations ## Deter Potential Break-Ins A break-in, theft, or damage to our property would be a violation. While it’s almost impossible to stop someone from breaking in, there are ways to make it less inviting. ### We recommend taking the following actions when closing-up for the winter. - Clean up the property and store outdoor furniture, boats, vehicles, etc. - Remove anything valuable, including televisions, jewelry, toys, etc. - Use deadbolts or padlocks to lock the building, sheds, and garages. - Secure windows and doors. ## Avoid Water Damage and More By Properly Winterizing Your Cabin Camps come in many shapes and sizes; some do not have power or running water, and some have all the comforts of home. Depending upon the camp or cabin, you will determine what you must do to prepare. Be diligent when winterizing, as it can protect your investment and save you hundreds– if not thousands of dollars–in repairs so you can keep enjoying time at your camp or cabin. [![free water damage inspection ](https://octagonrestoration.com/wp-content/uploads/2020/05/water-damage-inspection-cta-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Bleach Myths and Mold Facts: What Really Works in Mold Removal](https://octagonrestoration.com/blog/bleach-myths-and-mold-facts-what-really-works-in-mold-removal/) **Published:** July 10, 2025 **Author:** **Content:** If you’ve discovered mold in your home or business, your first instinct may be to grab a bottle of bleach and start scrubbing. Unfortunately, that “quick fix” is one of the most common — and costly — mistakes we see homeowners make. At **Octagon Cleaning and Restoration**, we’ve helped hundreds of property owners across **Maine and New Hampshire** tackle [mold problems](https://octagonrestoration.com/services/mold-removal/) the right way. In this blog, we’re clearing the air about bleach, breaking down the science of **mold remediation solutions**, and helping you understand what really works when it comes to eliminating mold for good. ## Myth: “Bleach Kills Mold” **Fact:** Bleach may *discolor* mold and temporarily clean surfaces — but it doesn’t eliminate the root of the problem. Here’s why: - **Porous materials (like drywall and wood)** absorb water — and mold grows within those pores. Bleach cannot reach deep enough to kill mold at its source. - Bleach is **mostly water**. When applied to porous surfaces, the water soaks in and may actually **feed mold growth** over time. - Bleach can cause **toxic fumes** and **corrosion** to materials and metals — leading to more damage. ## What Really Works: Certified Mold Remediation Solutions Professional mold remediation isn’t about covering up mold — it’s about **removing it completely** and **preventing it from returning**. At **Octagon Cleaning and Restoration**, our process includes: ### 1. **Moisture Source Identification** We use moisture meters, infrared cameras, and years of hands-on experience to locate hidden water leaks and humidity issues. Mold is just a symptom — **moisture is the root cause**. ### 2. **Containment and Air Filtration** We isolate the contaminated area and use **HEPA-filtered negative air machines** to prevent mold spores from spreading throughout your home. ### 3. **Safe Mold Removal** We remove contaminated building materials and clean all surfaces using **EPA-registered antimicrobial solutions** — not just bleach. ### 4. **Drying and Prevention** Our team deploys professional-grade drying equipment to eliminate residual moisture and provides recommendations to prevent mold from returning. ## Real-World Example: A Family in Portland, ME > *“We thought we had it under control with bleach and a fan,” said Jill S., a homeowner in Portland. “The bathroom looked fine — but weeks later, the musty smell came back. Then my son’s asthma got worse.”* Jill called Octagon after a second DIY attempt failed. Our technicians discovered **hidden mold inside the wall cavity** due to an ice dam leak. We removed the damaged drywall and insulation, treated the space professionally, and had the space prepped for the reconstruction by our sister company, [Octagon Construction](/services/reconstruction/). The family’s indoor air quality dramatically improved — and so did their peace of mind. ## Common Mold Questions (Answered) ### **Q: Can I use vinegar instead of bleach?** **A:** Vinegar is less toxic than bleach and can kill some surface mold, but like bleach, it won’t solve deeper contamination in porous materials. ### **Q: How do I know if I need professional help?** **A:** If the affected area is **larger than 10 square feet**, if you smell a persistent musty odor, or if someone in your home has health symptoms — call a certified professional. ### **Q: Will mold come back after remediation?** **A:** Not if the **source of moisture is fixed** and proper prevention steps are followed. Octagon provides a full remediation plan and prevention guidance. ## Why Choose Octagon? We are **IICRC and ACAC certified**, serving Maine and New Hampshire with decades of hands-on expertise in mold removal, water damage restoration, and indoor air quality. Our mold remediation solutions aren’t based on old wives’ tales or bleach bottles — they’re backed by science, training, and results. ### Ready for an Expert Mold Assessment? If you’re dealing with mold — or just unsure — don’t risk your health or your property. **Contact Octagon Cleaning and Restoration today** for a professional inspection and transparent, effective solutions. [Schedule Your Free Estimate](/contact/) | Serving Maine & New Hampshire **Categories:** Mold Removal --- ### [Allergies vs. Mold: How to Identify and Address the Problem](https://octagonrestoration.com/blog/allergies-vs-mold-how-to-identify-and-address-the-problem/) **Published:** June 24, 2025 **Author:** **Content:** If you’ve been sneezing, coughing, or feeling under the weather without a clear explanation, you’re not alone. Many people struggle to determine whether their symptoms are related to seasonal allergies or something more serious, such as[ mold exposure](/services/mold-removal/). The overlap in symptoms can make it tricky to know for sure, but understanding the differences between the two and knowing when to act can make a big difference to your health. This guide will help you determine whether your symptoms are caused by allergies or mold, how to identify mold in your environment, and what steps to take to protect yourself and your family. ## Common Symptoms of Allergies vs. Mold Exposure Both allergies and mold exposure can cause respiratory symptoms, but they exhibit subtle differences in their presentation. Learning these distinctions is the first step in determining what might be affecting you. ### Symptoms of Allergies Allergies occur when your immune system reacts to substances like pollen, dust mites, or pet dander. Common symptoms include: - Sneezing - Runny or stuffy nose - Itchy, watery eyes - Postnasal drip - Coughing - Skin rashes or hives (in some cases) Allergy symptoms are often seasonal (e.g., during spring or fall when pollen levels are high) and can vary based on exposure to specific triggers. ### Symptoms of Mold Exposure Mold exposure occurs when you inhale mold spores or come into contact with mold in your environment. Symptoms may include: - Persistent nasal congestion or runny nose - Frequent sneezing - Chronic coughing or wheezing - Itchy throat - Skin irritation or rashes - Headaches or sinus pressure - Fatigue or difficulty concentrating Unlike allergies, mold exposure symptoms often worsen in specific environments, such as a damp basement or an office with poor ventilation. If you notice your symptoms improve when you leave a certain space, mold may be to blame. ## How to Identify Mold in Your Home or Workplace Mold thrives in damp, humid environments and can grow on a variety of surfaces, including walls, ceilings, carpets, and even furniture. Detecting mold early allows you to address the issue before it worsens. Here are some telltale signs to look out for: ### Visual Signs - **Discoloration** on walls, ceilings, or floors. Mold can appear as black, green, brown, or even white spots. - [**Water stains** or damage](/services/water-damage/). Areas with a history of leaks are prime spots for mold growth. - **Condensation builds up** on windows, pipes, or walls. ### Odor Mold often has a musty or earthy smell. If you notice a persistent, unpleasant odor that doesn’t go away, it could signal hidden mold. ### Physical Symptoms If you or others experience worsened respiratory symptoms in a specific area, such as an office or room in your house, mold could be the cause. ### Professional Mold Consultation If you suspect mold but can’t find it, consider hiring professionals. This is especially important in workplaces, where mold can impact employees’ health and productivity. As Rob York, owner of Octagon Cleaning and Restoration, says, “Mold and allergies share many symptoms, but identifying the source is crucial. Addressing mold promptly not only safeguards your health but also ensures the air you breathe is clean and safe.” His insight highlights the importance of promptly identifying mold issues and taking the necessary steps to address them effectively. ## Steps to Address Mold Issues and Improve Air Quality If you’ve identified mold in your space, acting quickly to remove it is crucial for your health and safety. Here’s how to address the problem effectively: ### 1. **Remove Mold Safely** - For small patches of mold (less than 10 square feet), use cleaning solutions like vinegar or baking soda mixed with water. Avoid bleach, as it may only mask the problem instead of removing it. - Wear protective gear, such as gloves and an N95 mask, during cleanup. - Seal contaminated materials (e.g., damaged drywall or carpeting) in plastic bags before disposing of them. For larger infestations or recurring mold problems, seek professional remediation services to ensure thorough and safe removal. ### 2. **Fix Moisture Problems** - Repair leaks in roofs, pipes, or walls immediately. - Use a dehumidifier to maintain indoor humidity levels below 60%. - Ensure proper ventilation in bathrooms, kitchens, and laundry rooms. ### 3. **[Improve Air Quality](https://octagonrestoration.com/services/air-duct-cleaning/)** - Replace HVAC filters regularly to prevent mold spores from circulating. - Install air purifiers with HEPA filters, which can capture mold spores. - Open windows or use exhaust fans to keep air moving and reduce humidity. ## Prevention Tips to Protect Your Home and Loved Ones Once mold has been addressed, taking preventive measures is key to avoiding future problems: - Conduct regular home inspections for leaks or damp spots. - Clean and dry any wet areas within 24-48 hours. - Use mold-resistant building materials in areas prone to moisture, like bathrooms or basements. - Monitor humidity levels with a hygrometer and take steps to reduce moisture as needed. ## Why Professional Help Matters While some mold issues can be managed on your own, professional help is invaluable for more extensive problems. Certified mold remediation experts can pinpoint hidden mold, address the root cause, and provide a safe, long-term solution. Additionally, their expertise ensures that the problem is handled in compliance with health and safety regulations, particularly in commercial spaces where the well-being of employees and customers is at stake. By addressing mold early and maintaining a healthy environment, you can minimize health risks and enjoy improved air quality at home or at work. ## Take the Next Step Not sure if it’s allergies or mold making you feel unwell? Don’t wait to find out. Take control of your environment by identifying the symptoms, locating potential sources of mold, and taking the right steps to remediate the issue. And remember, if you’re dealing with persistent or widespread mold, [contacting a professional ](/contact/)is the best way to ensure your safety and peace of mind. **Categories:** Mold Removal --- ### [Why is Immediate Black Mold Remediation So Important?](https://octagonrestoration.com/blog/why-is-immediate-black-mold-remediation-so-important/) **Published:** February 26, 2024 **Author:** octagon **Content:** The sight of[ mold](https://octagonrestoration.com/services/mold-removal/) in your home can be quite unsettling, especially when you understand its potential health risks. However, not all molds are created equal. One type that requires immediate attention and professional intervention is black mold, scientifically known as *Stachybotrys chartarum*. ## **Understanding Black Mold** Black mold is a toxic fungus commonly found on materials like cotton, wood, and paper products exposed to persistent moisture. Although it’s often greenish-black in color, don’t be fooled by its name; not all black-colored molds are the toxic black mold. It’s the production of mycotoxins – toxic chemicals – that differentiates this type of mold from others. ## **The Health Risks of Black Mold** When people are exposed to black mold, they may experience a range of health issues. Some effects are mild and almost innocuous, while others can be severe and debilitating. ### **Respiratory Issues** Respiratory distress is one of the most common symptoms associated with black mold exposure. This could present as chronic coughing, sneezing, or irritation of the eyes, nose, and throat. In more severe cases, exposure can lead to serious lung infections or bleeding in the lungs and nose. ### **Skin Irritation** Skin rashes are another prevalent symptom associated with exposure to black mold. Direct contact with the spores can lead to redness, itchiness, and discomfort. ### **Neurological Symptoms** Some individuals may experience neurological symptoms such as memory loss, inability to focus, or headaches after prolonged exposure to black mold. These symptoms are sometimes attributed to “toxic mold syndrome,” although further research is needed to establish a direct causation. ### **Exacerbation of Existing Conditions** For individuals with pre-existing allergies or asthma, exposure to black mold can exacerbate their symptoms. These may include a runny or blocked nose, watery eyes, coughing, skin rashes, and a sore throat. ## **Why Immediate Black Mold Remediation is Crucial** Given the potential health risks associated with black mold, immediate remediation becomes not just an option but a necessity. Here’s why: ### **Protection of Health** The immediate removal of black mold spares occupants from the risk of prolonged exposure to toxic spores. This is especially important for households with individuals who have weakened immune systems who are at higher risk of fungal infections due to black mold exposure. ### **Prevention of Structural Damage** Black mold thrives on moisture and organic material – two things that are abundant in many structural elements of our homes, like wood and drywall. Left unchecked, the mold can cause significant damage to these materials, compromising the structural integrity of your home. ### **Mitigation of Financial Costs** In addition to the health and structural concerns, there are also financial implications related to unchecked black mold growth. The longer the problem persists, the more extensive the damage becomes and the more costly it will be to fix. ## **The Role of a Professional Black Mold Removal Company** When you discover black mold in your home, it’s crucial that you contact a professional black mold removal company like Octagon Cleaning & Restoration immediately. ### **Expertise and Equipment** We have trained technicians who understand how to identify mold sources accurately, evaluate growth areas, contain contamination effectively, and safely remove black mold from affected sites. We also have specialized equipment that can detect hidden moisture sources – a critical component in preventing future mold growth. ### **Safe and Effective Removal** While DIY methods may seem appealing due to their lower cost, they often fail to address the problem effectively. In fact, improper handling can unintentionally spread mold spores, exacerbating the problem. Professional black mold removal ensures the safe and thorough removal of the mold while preventing cross-contamination. ### **Long-term Solutions** Professional remediation goes beyond just removing visible mold; it also involves identifying and resolving underlying moisture issues contributing to mold growth. This holistic approach ensures effective, long-term solutions rather than temporary fixes. ## **The Imperative of Prompt Black Mold Removal** Immediate black mold remediation is not a matter of choice but a necessity for preserving health and maintaining the structural integrity of your home. While the sight of black mold may be alarming, remember that help is just a call away. By enlisting our professional black mold removal services, you can ensure your home is free from this toxic invader and safeguard your family’s health. [![mold contact us](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-2.jpg)](/contact/) **Categories:** Mold Removal --- ### [Flooded Basement Clean Up](https://octagonrestoration.com/blog/flooded-basement-clean-up-with-octagon-cleaning-restoration-services/) **Published:** May 29, 2024 **Author:** octagon **Content:** The prospect of a[ flooded basement clean-up](/blog/flooded-basement-dont-try-diy-comes-cleanup/) is undoubtedly a homeowner’s worst nightmare. Seeing cherished possessions damaged or destroyed by water is distressing, but your troubles might not end there. If the water is not promptly and correctly cleaned, it can lead to more significant issues. Standing water could potentially damage the structural integrity of the basement. It can also become a breeding ground for mold and mildew, leading to severe health problems for the house’s inhabitants. A flooded basement can happen unexpectedly—a burst pipe or water supply line, sump pump failure, heavy rainfall, and flooding that causes water to seep into your house. Once it happens, cleaning up the [water damage](/services/water-damage/) can be challenging and overwhelming, yet it’s still important to act immediately. More than an inconvenience, the longer you wait to deal with the situation, the more extensive the damage may become, the more expensive, possibly affecting multiple areas of your house. ## Flooded Basement Cleanup: Important Steps and Risks to Consider ### What to Do There are several important steps to take that can help to limit the damage to your home. Among these is contacting your insurance agent and making him or her aware of the situation. Just as important is promptly addressing the source of the water intrusion. If the water is still flowing, attempt to shut it off at the source. Then, if possible, initiate a clean-up process to prevent further deterioration and minimize the overall impact on your property. However, even though you may be inclined to take matters into your own hands, be aware that, when dealing with a flooded basement, it’s essential to exercise caution and consider the potential hazards involved, especially when attempting to clean it up independently. ### Know the Risks One significant risk is the danger of electrocution. When water comes into contact with electrical outlets, wiring, or appliances, it creates a serious electrical hazard. Even if the power to the basement is turned off, residual electricity may still be present, making it unsafe to enter the space without proper training and equipment. Another risk is from gas lines in the home. If there are any, smell the gas and check for damage. There is also the matter of debris like nails, screws, sharp objects, and broken glass hidden in the water. Other factors to consider before taking on the task of flooded basement cleanup are the water depth and the type of water that has flooded the basement. It’s one thing if surface water is pooling on the basement floor. If you cannot see the basement floor through the water, it’s another. If the cause of the flooding is from outside the house or related to sewage or septic backups or overflows, it can present significant health risks. Contaminated water can contain various harmful substances, including bacteria, viruses, and other microorganisms, that can cause illness or infection. ### Why Professional Cleaners While you can attempt to clean up water damage independently, it’s not recommended. Professional cleaners are well-equipped to handle any dangers the situation may present. They have the necessary knowledge and experience to ensure the basement is safe before beginning the cleanup process. They are trained to identify potential electrical hazards and take the appropriate steps to mitigate the risk of electrocution. They have the tools and equipment to deal with debris-filled, contaminated water. The average homeowner is unlikely to have the same level of expertise, increasing their chance of accidents and injuries. By seeking the help of a professional cleaning service, homeowners are assured of a safe and efficient cleanup process. Professional cleaning and restoration services also know what to do. They will be able to assess the full extent of the damage and implement an appropriate action plan immediately. The type of water must be identified, and the affected areas and materials must be evaluated. A series of pumps, vacuums, and specialized equipment remove the standing water from the basement. Once the water has been extracted, industrial-grade dehumidifiers and air movers are employed to thoroughly dry out the basement and restore normal humidity levels to prevent mold growth and rot. ## Expert Water Mitigation & Restoration Services by Octagon Cleaning & Restoration: Your Partner in Recovery You don’t have to go alone if your basement has been flooded. Choosing the right company will help you recover quickly and protect your home or business investment. Octagon Cleaning & Restoration is the area’s leading expert in water mitigation and professional water restoration services. We have helped thousands of businesses and homeowners recover from water damage situations. At Octagon, we are committed to excellent customer service and satisfaction, with the experience and capabilities to restore your home to a safe and habitable condition. [![free water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/05/water-damage-inspection-cta-1.jpg)](/contact/) **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [How to Deal with Smoke Damage After a Fire in a Commercial Property](https://octagonrestoration.com/blog/how-to-deal-with-smoke-damage-after-a-fire-in-a-commercial-property/) **Published:** August 19, 2019 **Author:** octagon **Content:** The destructive power of fire can leave businesses and commercial properties devastated. Once the fire has been extinguished, insurance coverage can help with the financial losses. **[Commercial fire damage restoration](/commercial/fire-smoke-damage/)** is one such avenue for business owners who have suffered as a result of fire can pursue to help alleviate their losses. Restoration is the next step that business owners and proprietors must begin immediately. **[Smoke and fire damage](/blog/how-to-recover-after-a-fire/)** can wreak havoc to any property. Even in this day and age, with advances in fire-resistant building materials and fire-suppression techniques, the sobering statistics of fire loss is still staggering. In 2017 alone, the [National Fire Protection Association](https://www.nfpa.org/) reported that, in the US, fire departments responded to a fire every 24 seconds. Every 63 seconds a structure fire occurred and every 88 seconds a home fire occurred. In total, fires caused $10.7 billion in property damage. Sadly, that number was up 37 percent from the 2016 loss of $7.8 billion. ## What Do Fire Restoration Companies Do? In light of these numbers, professionals in the commercial fire damage restoration sector offer an important service to their communities. When a fire occurs, they work to assist business owners and proprietors to move forward and put their lives and businesses back together. It can be overwhelming. The restoration process after a commercial fire is laborious if not time-consuming. It includes: - damage assessment - debris removal - odor, soot, and residual water mitigation **[Fire and smoke damage restoration professionals](/contact/)** are there to advise and direct business owners to sift through the damage and greatly aid in rebuilding their businesses and commercial properties. Once undertaken, the goal of commercial fire damage restoration is to thoroughly clean every nook and cranny of a business or commercial property after a fire. In a fire’s aftermath, much of the damage restoration focuses on eliminating the persistent smoke odors and the accompanying soot and residual water. Every trace of the contaminants responsible for odors must be scrubbed clean and deodorized. High-powered equipment such as air scrubbers can help clear the air of particulates and odors. Industrial air movers and dehumidifiers mitigate residual water and moisture from putting out the fire. It all hinges on taking action quickly. In doing so it’s possible for smoke and fire restoration professionals to minimize damage and loss. Here are several steps to anticipate how your restoration professional deals with smoke damage after a fire occurs on your commercial property. ### Smoke Odors As with most fires, commercial fires leave a pungent odor that permeates the building, furnishings, fixtures, and air throughout the property. Those odors are in large part a result of the fire source itself—the debris from the fire, the soot and residual water and chemicals that were used to extinguish the fire. The debris must be dealt with first. Once the fire and insurance company have determined an origin and cause of the fire, restoration crews move to quickly remove the debris and soot from the premises. Materials such as charred furnishings, rugs, and ceiling tiles are carried out until the property is emptied of any burned remnants of the fire. Debris removal also mitigates odors by removing microscopic dust particles, airborne and settled, that derives from soot deposits and burned debris. Debris removal reduces the intensity of odors, but will not completely eliminate them. Soot and residual water also combine to contribute to smoke odors, and they must be dealt with. ### Soot Removal Thick layers of soot mixed with moisture cover a good portion of commercial fire sites. Soot is the black, powdered carbon and chemical byproduct of the burned material after a fire. Depending on the material burned in commercial fires, the chemical or acidic composition of soot can cause further damage on its own to just about any surface it is in contact with. Soot can stain porous and textured surfaces, permanently discolor granite, plastics, grout and the unburned fixtures made of wood or textiles. Removal of soot can reduce the likelihood of permanent soot staining discoloration and may reduce the costs of replacement. As an important step in fire damage restoration, industrial vacuums are very helpful in removing the layers and bulk of powdery soot after fires. ### Residual Water Not only is mold a problem after flooding but after fires as well. Residual water from extinguishing the fire can lead to mold spreading throughout the property if it is not properly mitigated. The increased moisture in the air interacts with mold spores. In a confined space this allows mold to grow rapidly, covering and staining porous surfaces. The smoky odor after a fire rapidly combines with mold to further contaminate the air and interact with surfaces. The longer such odors interact with surfaces the more difficult it will be to completely eliminate the odor. Commercial fire damage restoration entails industrial-grade air movers and dehumidifiers to remove water and moisture that can lead to airborne mold spores. All interior walls must be checked for water damage. All surfaces must be cleaned thoroughly and wiped down with anti-bacterial agents throughout the process. ## Fire Restoration Services in Maine and New Hampshire Fires to your commercial property can be devastating and catastrophic. The biggest challenge for all parties will be to replace, repair or restore the property to resume business as usual. To do so as quickly as possible, know that professionals are there to help you recover from the disaster. If your business has suffered through a fire, if you have any questions or need direction about smoke and fire damage restoration for your commercial property, please **[contact Octagon Cleaning & Restoration](/contact/)** for assistance. **Categories:** Fire / Smoke Clean Up --- ### [Preparing for Estate Sales: Cleaning Key Areas for Maximum Value](https://octagonrestoration.com/blog/preparing-for-estate-sales-cleaning-key-areas-for-maximum-value/) **Published:** June 16, 2025 **Author:** **Content:** Preparing a home for an estate sale can feel overwhelming, especially when dealing with hazardous conditions like mold, water damage, or smoke odors. Whether you’re managing a loved one’s property or readying your own for sale, creating a safe and appealing environment is crucial to maximizing its value. Homes that are clean, free of hazards, and well-maintained attract more buyers and higher offers. This guide focuses on restoring a property for an estate sale, emphasizing the importance of addressing hidden hazards and lingering issues. We’ll cover key steps, including inspecting for mold, removing smoke odors, repairing water damage, and ensuring the home is free from asbestos or lead risks. With Octagon’s expertise in property restoration, you can ensure the home is not only safe but also ready for prospective buyers. ## Why Restoration Is Crucial Before an Estate Sale An estate sale aims to showcase a property’s full potential, but damage, odors, or hidden hazards, such as mold and asbestos, can deter buyers and lower offers. Professional restoration ensures the home is clean, safe, and highlights its best features—be it hardwood floors, spacious rooms, or natural light. Tackling these issues before listing can significantly enhance the home’s marketability. ## Key Restoration Areas to Address ### 1. **Identifying and Removing Hazards** Hidden hazards can deter buyers and affect the home’s safety. Key issues to resolve include: - **[Water Damage](https://octagonrestoration.com/services/water-damage/)**: Undetected water damage can weaken structures and lead to mold. Octagon Cleaning and Restoration uses advanced tools to identify and repair water intrusion, even in concealed areas like foundations or crawlspaces. - **[Mold Removal](https://octagonrestoration.com/services/mold-removal/)**: Mold not only damages surfaces but also poses health risks. Octagon’s certified remediation team ensures thorough removal and implements preventative measures to keep the property mold-free. - **[Asbestos Removal](https://octagonrestoration.com/services/asbestos-removal/)**: Older homes may still contain asbestos, a hazardous material with serious health implications. Octagon’s experts safely identify and remediate asbestos to meet safety standards. ### 2. **Addressing Lingering Odors** Persistent odors can leave a negative impression on buyers. Effective odor management strategies include: - **Mold and Mildew Odor Removal**: Address the source by removing mold and ensuring proper drying of affected areas. - **[Smoke Damage Restoration](https://octagonrestoration.com/services/smoke-damage/)**: Whether from cigarettes or previous fires, smoke odors can linger on walls, carpets, and other surfaces. Octagon’s restoration services eliminate these odors and restore affected areas. - **HVAC Cleaning**: Dirty air ducts can spread odors throughout the home. Professional cleaning improves air quality and eliminates unpleasant smells. ### 3. **Restoring Surfaces for Market Appeal** Well-maintained surfaces greatly enhance the home’s appeal. Focus on: - **Walls and Paint**: Repainting can remove stains, scuffs, and odors while giving the home a fresh look. - **[Flooring Restoration](https://octagonrestoration.com/services/water-damage/)**: Clean or refinish hardwood floors and repair damaged grout or tiles to highlight the property’s best features. - **Water-Damaged Areas**: Replace or repair drywall, flooring, or ceilings impacted by water damage to restore both appearance and safety. ## Partner with Professionals for a Market-Ready Property Hidden issues, such as water damage, mold, asbestos, and smoke odors, can negatively impact a property’s value and safety. Professional restoration services, like those offered by Octagon Cleaning and Restoration, ensure these problems are addressed thoroughly, making the home safe, clean, and ready to impress buyers. From hazard removal to surface restoration, [Octagon’s expert solutions](/contact/) help maximize the property’s potential and marketability. **Categories:** Asbestos Removal, Commercial Air Duct Cleaning, Fire / Smoke Clean Up, Mold Removal, Real Estate Preparation, Water Damage Restoration --- ### [Crawl Space Ventilation – Good or Bad?](https://octagonrestoration.com/blog/crawl-space-ventilation-good-or-bad/) **Published:** October 5, 2011 **Author:** octagon **Content:** Crawl Space Venting Often **Causes** Condensation, Mold Growth, Poor Indoor Air Quality and Higher Energy Bills. ## Venting on a Hot Summer Day When we say relative humidity we mean how full of water the air is relative to the maximum amount of water it can hold at a certain temperature. Think of what happens when you take a soda can out of a refrigerator on a warm summer day. Water droplets form on the exterior of the can and the can “sweats.” This is because you have reached dew point on the cans surface. When you allow warm moist air into a cool damp or moderately damp crawlspace through vents you are overwhelming the crawlspace air with excess water vapor. You will eventually reach dew which causes water droplets to form on pipes, concrete, framing, wiring, etc. The eventual result will usually mean severe water damage, mold damage and dangerous [mold growth](https://www.mainecleaningservices.com/residential/mold-remediation-maine.htm) in the crawlspace. The source of the cooling air in the crawl space is the earth, and the source of the warm air coming in is the crawl space vents or doors, so the surfaces in your crawl space are always colder than the air in a crawl space. Now, on a summer day, there is condensation and the crawl space walls get wet, the dirt surface of the floor gets wet, the air ducts get wet – especially if we have the air conditioning on because the ducts are cold – and the cold water pipes get wet. These surfaces are the coldest. Our floor joists, girders, sill plates and insulation all get wet as well. And as the insulation gets wet, it often develops mold on the paper backing and eventually falls down to the crawl space floor. High humidity in a crawl space causes any porous materials to soak up water vapor from the air. There is a direct link between the relative humidity and wood moisture content. Wood in a damp environment will become damp too – and damp wood will also support mold growth. All of these wet surfaces in a crawl space will eventually have to dry too at some point. So say you have the hot summer days that cause condensation in the crawl space, then you have four or five days that are cooler and mild. Is the problem over? Not a chance. After the hot days we are left with an area with multiple wet saturated surfaces. They dry into the crawl space air over the next weeks and months, and meanwhile, mold and wood destroying fungi are taking over your house. ## Venting on a Spring or Fall Day If a day is 72 degrees outside and it is humid out such as 80%, then allowing this air into a crawl space will also cause condensation. 80% relative humidity (RH) air-cooled ten degrees increases its RH by 22%, which added to the 80% RH is over 100%. This means condensation in the crawl space. Is this an extremely hot day? Absolutely not, it’s a typical room-temperature day, yet we are left with a wet crawl space. Any time humidity levels exceed 60% there is a significant risk of mold activity occurring. ## Venting on a Cool or Winter Day If the RH of air goes up when we cool it, it goes down when we heat it. If a crawl space is vented in the winter and 35-degree air is mixed with 60% RH and air is warmed in a 62-degree crawl space, the RH goes to 3%. With this dry air we can begin to dry our crawl space. The dry cold air mixes with the crawl space air and cools the crawl space. As a result we have water evaporating from the earth into the crawl space air so we never actually achieve 3% RH in our crawl space, but materials dry out and there is no condensation. The new problem now is cold floors, cold drafts, freezing pipes and increased energy costs. Exposed earth contributes a lot of water vapor into the crawl space air. The earth is damp, and as that damp soil releases moisture into the air, the water vapor moves upward into the house. In most climates where there are dirt crawl spaces, you can never dry the earth and this invisible stream of water vapor from the exposed soils in a crawl space goes on indefinitely. In fact, water itself does very little to destroy a home with a dirt crawl space. The water seldom – if ever – touches any of the parts of a house that gets ruined, like floor joists, sub floor, and sill plates. It’s the water vapor, also known as relative humidity (RH), that causes mold and destroys the house. ## The solution? In our experience a permanent vapor barrier sealed at the seams combined with an adequate dehumidifier system set to a humidistat is the best approach to prevent moisture from taking over your home. It is usually best to close all vents and air seal the perimeter around rim joist and sills. Also make sure the area is free of leaking pipes and if needed have a working sump pump in low areas. It is also wise to improve exterior drainage and to install gutters to drive water away from the structure. To learn more check out this article from www.advancedenergy.org: [*To Vent or Not to Vent*](https://www.advancedenergy.org/2017/06/13/taking-the-vents-out-of-vented-crawl-spaces/) Do you have a question about your crawl space ventilation? [Like us on Facebook](https://www.facebook.com/OctagonCleaningandRestoration/?fref=ts) and post your question to our wall to get a response. **Categories:** Mold Removal --- ### [8 Steps of Mold Remediation Series: Step #7- Final In-House Inspection](https://octagonrestoration.com/blog/final-in-house-inspection/) **Published:** May 1, 2013 **Author:** octagon **Content:** There are 8 important steps to proper [mold removal](/residential/residential-mold-removal/) in a home or office in Maine or any other state. Once a mold clean-up project is at a point where drying (if applicable), aggressive removal, thorough cleaning, secondary cleaning, and applying an animicrobrial coating to framing are complete, you can move on to Step 7. ## Step 7 for a Proper Mold Remediation Project: Final In-House Inspection The seventh step to a proper mold remediation project is to perform a final in house inspection of the work site prior to having testing conducted. If everything is done perfectly in the prior six steps there should not be any major findings that require attention. However often minor adjustments may need to be made such as: > - Replacing plastic used for containment > - Adding or reducing air scrubbers to remove airborne contaminants > - Double checking for re-settled dust > - Making sure everything is in order and ready for the scrutiny of a third party testing firm It is always prudent to take a copy of the initial report provided by the industrial hygienist to walk through all of the recommendation outlined. Make certain all walls, floors, ceilings etc. are removed neatly, and make certain there are no minor details over looked during the remediation. This is a good time to utilize a laser particulate counter to monitor total air borne particulates. Particulate levels at this point should be very low and should contain no elevated levels of indoor molds. Air scrubbers will be run aggressively after remediation and depending on the testing firm’s protocol often must be shut off for 24 hours prior to their arrival. It is important when turning these machines off to cover the intake prior to it completely shutting down to avoid mold spores backing up out of the filter system and re contaminating your cleaned work space. It may seem redundant to go through these steps but it is very important to ensure the proper outcome. Failed post testing is very expensive and can greatly delay a project. Once every detail has been looked over it is now time to schedule testing. ## Contact Us Today for a FREE Estimate! Mold remediation is best left to the professionals in almost every scenario. Contact Octagon Cleaning and Restoration today for a [**FREE estimate**](/contact/) or for more information about our services. **Categories:** Mold Removal **Tags:** In House Inspection, Steps of Mold Remediation --- ### [8 Steps of Mold Remediation Series: Step #8: Industrial Hygienist Inspection](https://octagonrestoration.com/blog/industrial-hygienist-inspection/) **Published:** May 10, 2013 **Author:** octagon **Content:** Thus far, we’ve outlined 7 of of the 8 important steps to [proper mold removal](https://octagonrestoration.com/commercial/mold-removal/) in a home or office in Maine or any other state. Today we’re covering step 8. Once a mold clean-up project is at a point where drying (if applicable), aggressive removal, thorough cleaning, secondary cleaning, and applying an animicrobrial coating to framing, and a final in-house inspection are complete, you can move on to the final step. ## Step #8 for a Proper Mold Remediation Project: Industrial Hygienist Inspection Now that everything has been completed to near perfection it is time for a trained industrial hygienist to scrutinize the quality of the work. The relationship a remediation firm has with the industrial hygienist is often a love/hate relationship. While a tremendous amount of mutual respect exists, the job of the testing firm is ultimately to find what was missed and to ensure the health and safety of the building occupants. Often there are general contractors, tenants, homeowners etc. who are eagerly awaiting to get back into the work area upon successful test results so achieving a successful round of test results is very important. Every job is different, but typically the hygienist will take an outdoor control sample in addition to at least one air sample in the living area and often more depending on the scope of damages. Surface samples will also be taken on previously contaminated surfaces to verify cleaning efficacy. A surface can look clean but still have a large mold burden. It can really only be verified as clean by direct microscopic analysis. Attics and crawlspace areas are not occupied living areas, so surface sampling is often the best option for determining remediation success without air testing. **There are many other things the testing firm will look for on a job site including:** - Checking for dust - Missed areas - Verifying demolition work - Checking materials for moisture - Checking humidity levels - Checking the overall condition of the job site - They will also check containment to verify it is adequate - If the home has air ducts these will often be inspected for are corrected. Once the inspection is complete, samples will be submitted to analysis. It typically takes a few days for results to come in. Once the result are in the hygienist will look them over to determine if the types and quantities are at levels deemed acceptable. It is normal to have some typical outdoor molds but unacceptable to have elevated levels of indoor water damage indicating molds. If levels are acceptable then all parties will be notified and a report will be issued stating that the area is ready for occupancy or for repair work. ### Contact Us Today for a FREE Estimate! It is certainly a process to properly complete a mold removal project the right way. With the right contractor and the right plan however the process can be very timely and as painless as possible. The eight steps outlined here will help to ensure a smooth job with the right outcome. Contact Octagon Cleaning and Restoration today for a [**FREE estimate**](/contact/) or for more information about our services. **Categories:** Mold Removal **Tags:** Industrial Hygienist Inspection --- ### [6 Essential Residential Cleaning and Restoration Services](https://octagonrestoration.com/blog/cleaning-and-restoration-services-hiring-a-company/) **Published:** June 5, 2013 **Author:** octagon **Content:** Hiring a company that specializes in cleaning and restoration services is key if your home has sustained fire, water or mold damage, or if it just needs a good carpet scrubbing. If you’re in need of these types of services, you’re probably concerned about restoring the safety and comfort of your home, along with minimizing further physical and financial damage. To give you an idea of what services you might want to consider, we’ve put together a list of essential services which will help restore your home to its pre-damage glory! ## If You’re Hiring a Company, Look for These Cleaning and Restoration Services [**Air Duct Cleaning:**](/residential/residential-air-duct-cleaning/) Your air ducts can get cluttered with unhealthy contaminants over time. The objective of source removal air duct cleaning is the complete physical removal of dirt, debris and other contaminants from the ductwork. According to [university studies](https://edis.ifas.ufl.edu/topics/index.html), this is recognized as the most acceptable form of cleaning and decontamination of air duct systems for both homes and commercial buildings. [**Mold Remediation and Mold Removal:**](/residential/residential-mold-removal/) Conditions permitting, mold can grow almost anywhere in a building. The scary thing about noticing visible mold growth on painted wall surfaces is that mold may also be growing on the wall’s opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for toxic mold. - For instance, if the wall remains wet for a prolonged period, it’s almost guaranteed that the mold growth on the backside will be worse than on the front. At that point, hiring a company to clean the workspace, remove moldy materials, and aggressively clean salvageable framing is the best option. [**Water Damage Restoration:**](/residential/residential-water-damage/) Water damage can happen anywhere in your home, whether it is due to a leaky roof, or a porous basement foundation. It is important to understand that water damage gets worse with every passing minute and the visible damage is often only the tip of the iceberg. Hidden damage within walls, subfloors, behind cabinets, and in ceilings is the real danger. These areas can take weeks or months to completely dry on their own, greatly increasing secondary damages like mold. [According to the CDC,](https://www.cdc.gov/mold/stachy.htm) > “Black mold growth occurs when there is moisture from water damage, excessive humidity, water leaks, condensation, water infiltration, or flooding.” Furthermore the CDC notes that, “In 2004 the Institute of Medicine (IOM) found there was sufficient evidence to link indoor exposure to mold with upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people; with asthma symptoms in people with asthma; and with hypersensitivity pneumonitis in individuals susceptible to that immune-mediated condition.” Therefore, while dealing with water damage can be a stressful and traumatic event, it is critical to address the issue immediately. [**Fire / Smoke Damage Restoration:**](/residential/residential-fire-smoke-damage/) A fire is one of the most overwhelming events anyone can suffer. The effects of health hazards, physical and psychological harm can last a lifetime. Fire damage restoration requires a combination of cleaning techniques and very close attention to detail. Furthermore, odors from the smoke and soot can be absorbed by almost any surface or material, therefore, they should be addressed as soon as possible. [**Carpet and Upholstery Cleaning:**](/residential/residential-carpet-cleaning/) Dirt and grime can accumulate over time on your floors and furniture, and hiring a company that specializes in cleaning and restoration services can take care of the worst stains. Most carpet and upholstery cleaners use state-of-the-art equipment to safely remove seemingly steadfast stains and the most difficult dirt from your carpets and fabrics. - With pre-conditioner, special spot cleans, comprehensive wall-to-wall coverage, and speedy service, a residential carpet cleaner is your best bet to quickly restore your home’s luster. [**Tile and Grout Cleaning:**](/residential/residential-tile-grout-cleaning/) Tile and grout are notoriously difficult to clean. Every homeowner (and business owner!) knows that regular mopping, home tile cleaners, and home grout cleaning methods just don’t do the trick, especially if you’re trying to eliminate stubborn dirt that has settled on tile surfaces or deep into grout lines. ### Contact Us Today and Leave the Cleaning and Restoration Work to the Pros! Specialized cleaning along with fire, mold and water damage remediation is best left to the professionals. Contact Octagon Cleaning and Restoration today for a [**FREE estimate**](/contact/) or for more information about our services. **Categories:** Water Damage Restoration --- ### [How To Get Rid Of Mold: Mold Remediation Tips In 8 Steps](https://octagonrestoration.com/blog/how-to-get-rid-of-mold-mold-remediation-tips/) **Published:** July 1, 2013 **Author:** octagon **Content:** Mold damage has become an increasing hazard as our buildings get older and tighter. It can destroy your home and is a serious health risk at elevated levels. Understanding how to get rid of mold is key to ensure mold remediation is handled correctly. We’ve highlighted the most important mold remediation tips from our 8-step Mold Remediation Blog Series to walk you through the process. Click on the links to get a more detailed look at each step in the process, along with the most critical mold remediation tips. ## How To Get Rid Of Mold in 8 Steps **Step #1: Proper Identification & Work Scope** If you’ve noticed mold in your work or living space, the first step is to bring in an expert to determine what damage has been done and outline a proper work scope. A mold inspector or remediation company can inspect the damage to determine the best course of action. However, it is best practice to consult a 3rd party industrial hygienist to test and assess potential health hazards. Due to conflicts of interest, it is NEVER acceptable to have the company proposing remediation also conduct the testing services. The industrial hygienist works for you or the property owner and oversees the remediation work to ensure a proper outcome. While a home inspector or mold contractor is qualified to identify mold and its causes, once the inspection takes place, it should be turned over to an industrial hygienist for proper handling. Once a mold problem has been identified and a work plan has been established, the remediation firm must follow the steps outlined by the industrial hygienist. The steps typically follow the sequence laid out below. **Step #2: Containment & Engineering Controls** Aspergillus and penicillium mold can stay airborne for up to eight hours after one small air movement. Proper containment is critical; if not done correctly by a certified mold removal technician who understands how to get rid of mold, the mold spores can spread. Here are a few ways mold is contained on a worksite: > 1. Poly sheeting should be installed in the work area to isolate affected areas from unaffected areas. > 2. Install a negative air system to place the work space under negative pressure relative to the unaffected area. This prevents fugitive mold spores from escaping to other areas of the building. > 3. Air scrubbers must also be utilized to condition the air during the mold remediation work. Air scrubbers are large HEPA (high-efficiency particulate air) filtered machines that clean the air at a given rate per hour. > 4. Many projects will also require special low grain dehumidifiers, supplemental heat, supplied air machines, make-up air filters, etc. **Step #3: Mold Removal Process Begins** Depending on the recommendations of the industrial hygienist, the beginning of the mold removal process could be as simple as a source removal for very small areas of contamination or as complex as media blasting for larger areas of contamination. Protocol will depend on the extent of the damage. If mold is isolated to a two-foot section of drywall and there are no elevated airborne spores, a source removal is appropriate. Source removal involves: > - Creating a small containment from plastic sheeting. > - Establishing negative air in the area. > - Removing the impacted material. > - HEPA vacuuming/wire brushing/damp wiping of surfaces. > - Applying a clear mold proof coating to exposed framing. > - Sometimes hygienic cleaning (HEPA Vacuuming/ Damp Wiping) is also necessary. In situations where there is heavy mold growth present on framing it will almost always require: > - HEPA vacuuming for surface growth. > - Dry ice blasting. > - Sanding. > - Soda blasting. > - Wire brushing or some other abrasive technique. **Step # 4: Cleaning of Workspace and Surrounding Areas of Mold Spore Contamination** This step involves cleaning the workspace and any surrounding areas that may have been previously contaminated by mold spores or growth. Thorough hygienic cleaning is one of the most important and frequently overlooked steps in mold remediation. If this step is not properly executed by a specialist who understands how to get rid of mold, remediation efforts will often fail. Utilizing HEPA-filtered vacuums and good cleaning agents is imperative to ensure the thorough removal of mold growth and embedded spores. All surfaces cleaned should be HEPA vacuumed twice and damp wiped twice during the mold removal process. When cleaning tough surfaces such as tongue and groove pine or rough-cut lumber, cleaning inside crevices, cracks, and other difficult-to-reach areas is crucial to remove growth properly. Additionally, furnishings such as tables, chairs, armoires, and bureaus can collect dust over time, particularly on the undersides, legs, and backside. If humidity levels are elevated in an area, mold will grow on this dust very rapidly, and it cannot be easy to clean properly. **Step # 5 Secondary Cleaning** Once an initial cleaning has been performed and the work area is free of dust, debris, and other particulates, it is time for a final cleaning of the mold removal process. Despite the thoroughness of the previous two steps, small areas may have been missed, and mold spores will resettle after the initial hygienic cleaning. The secondary cleaning is typically less involved than the initial cleaning and primarily focuses on cleaning floors, ceilings, tops of cabinets, and upholstery. Essential mold remediation tip: When performing this final mold cleaning it is important to utilize: > 1. A high powered LED light will illuminate dust and any overlooked or settled out mold spores. > 2. Microfiber cloths are excellent choices for cleaning rags because they leave no residue and trap dust far better than terry cloths. > 3. HEPA vacuuming and cleaning floors should be a focal point of this secondary cleaning. **Step 6: Apply an Antimicrobial Coating** After thoroughly cleansing the site, a layer of antimicrobial coating should be applied. This is done to prevent mold growth in the future. It creates a less porous surface that prevents particulate accumulation over time, reduces future dust by preventing the wood from shedding fibers, and prevents moisture from penetrating wood. Applying this coating does have a couple of drawbacks: > 1. If the framing gets wet again, it will dry much more slowly because of the coating. > 2. It covers up improper or incomplete mold remediation, which could lead to a future outbreak. > 3. It does add to the overall project cost. However, when used responsibly and in accordance with industry standards, antimicrobial sealants can strengthen the mold remediation process and we recommend it on almost all of our projects. **Step #7: Final In-House Inspection** At this point, drying, aggressive removal, thorough cleaning, secondary cleaning, and applying an antimicrobial coating to framing should be complete, so it is time to get a final in-house inspection. The inspector will ensure all the previous steps have been completed correctly. The inspector may find a few loose ends, however, and it is important to take a copy of the initial report provided by the industrial hygienist to walk through all of the recommendations to ensure all issues have been resolved. **Step #8: Industrial Hygienist Inspection** You’re almost home free now! Now that everything has been completed to near perfection, it is time for a trained industrial hygienist to examine the quality of the work. The testing firm will typically scrutinize the following: > - Checking materials for moisture > - Checking the overall condition of the job site > - Dust > - Humidity levels > - If the home has air ducts these will often be inspected for are corrected > - Missed areas > - They will also check containment to verify it is adequate > - Verifying demolition work Once the inspection is complete, samples are submitted for analysis, typically taking a few days to generate results. Once the results are in, the hygienist will look them over to determine if the types and quantities are at levels deemed acceptable. If levels are acceptable, all parties will be notified, and a report will be issued stating that the area is ready for occupancy or repair work. ### Contact Us Today for a FREE Estimate! Complete a mold removal project the right way is a process. However, the process can be as timely and painless with the right contractor and plan and following these mold remediation tips. The eight steps outlined here will help to ensure a smooth job with the right outcome. Octagon Cleaning and Restoration thoroughly understands how to get rid of mold and save your home from water damage. [**Contact us today for a FREE estimate or for more information about our services.**](https://octagonrestoration.com/contact/) [![mold contact us](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-2.jpg)](/contact/) **Categories:** Mold Removal --- ### [How Dangerous is Black Mold?](https://octagonrestoration.com/blog/how-dangerous-is-black-mold/) **Published:** August 12, 2013 **Author:** octagon **Content:** ## What is Black Mold? Black mold (or Stachybotrys chartarum) is a specific type of mold that occurs as part of the natural environment. [The EPA notes](https://www.epa.gov/iedmold1/moldbasics.html) that outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air. Mold may begin growing indoors when mold spores land on surfaces that are wet. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. There are many types of mold, and none of them will grow without water or moisture. It is not necessary to determine what type of mold you may have. All molds should be treated the same with respect to potential health risks and removal. One of the most common questions among Mainers with mold issues is ‘How dangerous is black mold?”. It’s a common question because lately, the internet has been brimming with reports of the extreme danger associated with ‘toxic black mold’. We’d like to clear this issue up today. [First of all, the term “toxic mold” is not accurate](https://www.cdc.gov/mold/stachy.htm). While certain molds are toxigenic, meaning they can produce toxins (specifically mycotoxins), the molds themselves are not toxic, or poisonous. Hazards presented by molds that may produce mycotoxins should be considered the same as other common molds which can grow in your house. ## Can Black Mold Make You Sick? [According to the CDC](https://www.cdc.gov/mold/stachy.htm), “Mold exposure does not always present a health problem indoors. However, some people are sensitive to molds. These people may experience symptoms such as nasal stuffiness, eye irritation, wheezing, or skin irritation when exposed to molds. Some people may have more severe reactions to molds. In 2004 the Institute of Medicine (IOM) found there was sufficient evidence to link indoor exposure to mold with upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people; with asthma symptoms in people with asthma; and with hypersensitivity pneumonitis in individuals susceptible to that immune-mediated condition. The IOM also found limited or suggestive evidence linking indoor mold exposure and respiratory illness in otherwise healthy children.” [The Missouri Department of Health and Senior Services](https://health.mo.gov/living/environment/indoorair/mold.php) comments on black mold: > “Recently, there has been heightened concern regarding exposure to a specific type of mold commonly referred to as black or toxic mold. The Internet abounds with individual reports of illness attributed to “toxic black mold.” However, currently there is no conclusive scientific evidence linking the inhalation of black mold spores or any type of mold in the indoor environment to any illness other than the previously described allergy symptoms. The term “toxic” is an inaccurate description of this mold. There are many common molds that are black in color.” These reports indicate that while black mold does present palpable health risks, reports of extreme risk may be overblown. However, it is still critical to call on a black mold removal and remediation company for the health of your family and home. ## How do You Remove Black Mold? Mold has to be removed and contained to stop it from completely taking over a living space. Using bleach or other chemicals doesn’t reduce the health risk associated with black mold spores, which can be just as dangerous dead as alive and can present health risks to building occupants. Therefore fogging and trying to just kill mold is a waste of time and money. You should never allow biocides to be fogged in your home. Also the chemicals used to treat or limit mold are considered pesticides in Maine and can be very harmful (often more so than the mold itself). Find out more about the steps involved with mold removal and remediation. ![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)[Contact Us](https://octagonrestoration.com/contact/) ## Why You Need Professional Black Mold Removal Completing a black mold removal project correctly is a process. However, with the right contractor and the right plan, the process can be as timely and painless. Octagon Cleaning and Restoration thoroughly understands how to get rid of black mold as well as save your home from water damage. Contact us today for a [**FREE No-Obligation Estimate**](/contact/) or for more information about our services. **Categories:** Mold Removal --- ### [Octagon Cleaning and Restoration Wins Angie's List 2012 Super Service Award](https://octagonrestoration.com/blog/octagon-angies-list-super-service-award/) **Published:** October 9, 2013 **Author:** octagon **Content:** We’re proud to announce that Maine-based mold remediation and cleaning company Octagon Cleaning and Restoration won Angie’s List 2012 Super Service Award. This is the 3rd year in a row that Octagon has been honored with this coveted award, and is a testament to the priority we put on excellence in both our cleaning and remediation work and customer service. Learn more about the award and what our customers think below. ### The Angie’s List Super Service Award According to Angie’s List, the [Super Service Award](https://support.business.angieslist.com/app/answers/detail/a_id/119/~/the-angies-list-super-service-award) honors excellence among service and health providers who maintain a superior service ratings and reviews on Angie’s List throughout the past year (November 1st thru October 31st of the next year). While the award is given out across the country, it is not currently available in every city. A city must reach a minimum size and maturity for consideration. Super Service Award winners are preferred among our members because approximately the top 5% of qualifying businesses per category, in each market, receive the award. 94% of the 34 Angie’s List reviews were an ‘A’ ### Here’s a Sampling of What Customers had to Say about Octagon on Angie’s List: > **Carpet Cleaning > ‘A’ Review > Review Date: July 15, 2013** > “I can, without reservation, recommend Octagon. From Robin, who answered the phone, to Robert, who came and gave us an estimate, to Matt, who did the actual cleaning, they were professional and did a great job. Our carpet looks great, and they got out some old stains that I really didn’t expect them to be able to budge. Well done, Octagon! ” > **Carpet Cleaning > ‘A’ Review > Review Date: June 26, 2013** > “Mike was our technician and he showed up on time and ready to work. Before I knew it, our carpets were spotless and looking nicer than when we bought the house! I will be contacting Octagon in the future for this as well as other services. Great people, very professional and a team you can feel good about welcoming into your home.” > **Water Damage > ‘A’ Review > Review Date: May 06, 2013** > “Octagon helped me with a vacant property that had a burst pipe on the second floor. They stopped the leak, dried carpets and subfloors, removed damaged trim and sheetrock. They were fast and professional. They updated me completely and were an invaluable resource in dealing with the homeowner’s insurance company.” > **Mold Testing & Remediation > ‘A’ Review > Review Date: October 29, 2012** > “Octagon took care of a significant toxic mold problem in my basement. They also removed a small amount of asbestos. They were responsive, professional, and stuck to their original estimate. The job involved a good deal of demolition work. The job was done in a timely fashion. I would recommend their services.” ### Contact Us Today and Leave the Cleaning and Restoration Work to the Pros! Specialized cleaning along with fire, mold and water damage remediation are best left to the professionals. [**Contact Octagon Cleaning and Restoration today for a FREE estimate**](/contact/) or for more information about our services. This estimate comes with no hidden fees or obligations. If you have any questions or concerns, don’t hesitate to contact us and we’ll address them as soon as we can. **Categories:** News --- ### [These 4 Mold Videos Show How Mold in the Home Can Turn Your Life Upside Down](https://octagonrestoration.com/blog/4-mold-videos-mold-in-the-home/) **Published:** February 7, 2014 **Author:** octagon **Content:** Today we’re going to share a few mold videos that illustrate how devastating the health and financial consequences of untreated mold can be. People often imagine that mold damage is more of a cosmetic issue than a health problem. However, as we’ll see here, this is far from the case. Mold issues in the home are nothing new. Struggles with mold are even mentioned in the Bible! Specifically Leviticus 14: > “If the mildew reappears in the house after the stones have been torn out and the house scraped and plastered, the priest is to go and examine it and, if the mildew has spread in the house, it is a destructive mildew; the house is unclean. It must be torn down—its stones, timbers and all the plaster—and taken out of the town to an unclean place.” The same problem still exists today, and the consequences are similar, as the mold videos in this post will illustrate. ### 4 Mold Videos That Will Change Your View of Mold Damage ### Toxic Mold in New Home This news report from Washington D.C. looks at the story of a family who spent nearly $1 Million building their dream home, only to discover that their new home was infested with mold. ### A New Homeowner’s Nightmare: Mold A Flint homeowner discovers massive mold damage in her new home, due to undisclosed flood damage not reported by the seller. Unfortunately the buyer did not get a home inspection prior to the purchase! ### The Hidden Dangers of Mold Exposure This story chronicles the struggles of a family who seemingly had it all before discovering that their deteriorating health was due to mold exposure from their new home. ### Mold: A Hurricane Sandy Story Hurricane Sandy’s damage in the New York and New Jersey area has been long-lasting due to extensive mold growth in homes. This story looks at [Local Initiatives Support Corporation’s](https://www.lisc.org/) work remediating mold in 2,000 homes. ### Need to Remove Mold From Your Home? Contact Us Today for a FREE Estimate! Eradicating mold from your home is crucial, and it needs to be done carefully and correctly. However, with the right contractor and the right plan, the process can be as timely and painless. At Octagon Cleaning and Restoration, we thoroughly understand how to get rid of mold and save your home from water damage. Contact us today for a [FREE No Obligation Estimate](https://octagonrestoration.com/contact/) or for more information about our services. **Categories:** Mold Removal --- ### [Breathe Easier With These Spring Mold Tips](https://octagonrestoration.com/blog/spring-mold-issues/) **Published:** March 13, 2014 **Author:** octagon **Content:** Molds are miniature, invasive fungi that take root in your home and breed in damp places like bathrooms and poorly ventilated rooms. Each spring when the days get longer and the weather heats up spring mold issues arrive. ### Mold is Dangerous for Everyone Mold isn’t something you can ignore. Disturbing mold spores and releasing them into the air causes allergic reactions for anyone who has a mold allergy, but it doesn’t take a severe allergy for mold to create discomfort. Watery eyes, a runny nose, and annoying itching accompany [mold allergies](https://www.aaaai.org/conditions-and-treatments/allergies/mold-allergy.aspx), and anyone with a severe allergy might experience a dangerous asthmatic reaction. Mold can even generate an uncomfortable histamine reaction in people who don’t have a serious allergy. This means it may feel like you’re getting a cold when mold starts growing in your home. Spring mold issues are no way to greet the warmer weather. ### Making it Difficult for Mold One of the reasons why mold arrives with the spring is the wet environment from disappearing snow and springtime rain. Late-winter storms that quickly dump several inches of rain on a home may allow mold to grow swiftly, especially when temperatures sit [above the freezing point](https://www.purdue.edu/newsroom/releases/2013/Q3/wet-spring,-summer-raise-mold-concerns-for-homeowners.html). However, there are several ways to reduce the likelihood of mold growth in the home. The Environmental Protection Agency suggests [these helpful spring cleaning tips](https://blog.epa.gov/blog/2012/03/mold/) for keeping your indoor space mold-free: - Clear out roof gutters - Make sure air conditioners aren’t full of water - Take care of plumbing problems and leaks - Keep humidity below 60 percent You can keep an eye on the humidity in your home with a monitor that resembles a simple temperature gauge. Places like bathrooms are prime spots for mold growth, so take note of the humidity level and look for standing water around the shower or bathtub. ### Keep an Eye Out for Mold Even if you do everything to make sure that mold doesn’t grow in your home, this tricky fungi has ways of surviving. In addition to the sudden onset of cold-like symptoms, there are other signs you can use to recognize mold’s appearance in the home. If you notice that the walls are damp or there are water droplets hanging from the roof of an interior room, you may have a plumbing issue that needs attention. Remember that mold can take root in just 48 hours, so it’s essential that you don’t ignore plumbing issues. ### Getting Rid of Mold Keeping your home free of excessive humidity and standing water helps reduce the likelihood that you’ll have spring mold issues, but sometimes even the best efforts may fail to catch all mold growth. Perhaps growth behind the sink isn’t noticeable until it starts to appear around the visible section of the wall. Anyone who doesn’t have an allergy to mold may choose to use detergent and water to clean a surface of mold; however, note that a small section of the wall with visible mold might represent a huge problem growing beneath the walls. If you smell a musty odor even after you wash a surface, that’s a sign that mold still lurks beneath the walls or underneath the wallpaper. Government environmental agencies [recommend immediate action](https://www.ct.gov/dph/lib/dph/environmental_health/eoha/pdf/Get_The_Mold_Out.pdf) be taken if anyone in the home has a vulnerable immune system due to illness, such as a cancer patient who recently underwent chemotherapy. Spring mold growth where residents are allergic or vulnerable fares best with a professional company’s inspection and abatement. Keep your home safe this spring by removing excess moisture from the home, inspecting damp areas, and getting rid of mold before it can grow into a dangerous problem. ### Worried About Lack Proper Attic Ventilation Leading to Attic Mold? We can help! Whether you need a high quality cleaning service for your home or business, or an experienced certified crew to handle an emergency water damage restoration. We will always give you 100% attention and the very best service possible. [**Contact us for a FREE In Home Estimate Today!**](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [Air Duct Cleaning 101](https://octagonrestoration.com/blog/air-duct-cleaning-101/) **Published:** July 16, 2014 **Author:** octagon **Content:** Your heating and cooling system are the lungs of your home, and proper care of them is essential to a healthy living environment. Pollutants in the air come from many different places – foot traffic from the outdoors, cooking, smoking, moving around the home, and even cleaning. While the dust and debris in your environment are not all derived from buildup in your air ducts, an excessive amount of matter in air ducts can result in your breathing air being less than stellar. Everyone, especially those with respiratory conditions or allergies, is affected by poor air quality. Keep reading to find out if you should have your [air ducts cleaned](https://mainecleaningservices.com/residential/air-duct-cleaning-maine). **Reasons to Clean Your Air Ducts** 1\. There is mold growing inside the air ducts and/or on other components of your heating and cooling system. 2\. There are insects or other vermin living inside your air ducts. 3\. Your air ducts are clogged with excessive amounts of dust and debris. 4\. You’ve noticed that particles of dust and debris are being released through your air vents. Indoor air pollution is serious – it can cause allergic reactions and other unpleasant symptoms. The presence of dust, pollen, and other debris is further complicated by the addition of moisture. Moisture makes microbiological growth possible and things like mold spores are subsequently released into the air in your home. **Preventative maintenance of your air ducts will minimize dust contamination.** Below are some tips for keeping your air ducts clean… 1\. Air filters are important. They are positioned at the point in the air duct where air is pulled in and they filter out particles that would otherwise clog the system, as well as help to keep dust and other debris out of the vents. Use the highest efficiency air filters approved by the manufacturer of your heating and cooling system. 2\. Air filters need to be checked and changed regularly. They are the first line of defense in keeping particles out of your air ducts and should be maintained with care. 3\. Another thing about filters – for various reasons, your heating and cooling system may be missing air filters or some of your air filters may not be properly fitted, allowing air through the gaps around the filter holder. Make sure that there are no missing filters and that they’re all fitted properly. 4\. Construction and renovation work taking place in your home can produce dust that can sneak into your air ducts. Always ask that the supply and return registers are sealed off and that the heating and cooling system is not turned on until construction dust is cleaned up. 5\. Dust and vacuum your home regularly. Use the highest efficiency vacuum and vacuum filters, if necessary, that you can find. **Keeping Moisture Out of Your Air Ducts** Moisture in your air ducts equals the possibility of biological growth. You can decrease the chance of moisture getting into ducts with the following steps: 1\. Repair all known leaks. 2\. A major source of mold growth in air ducts is the cooling coils that remove water from the air. Make sure that the pans that collect this water from the cooling coils are draining properly. 3\. In non-air-conditioned spaces, like attics, crawl spaces, and basements, water condensation forms more readily because air is not being pushed around as much. Make sure that the air ducts in these areas of your home are properly sealed and insulated in order to avoid condensation. Do your air ducts need cleaning? A [professional air duct cleaning](/commercial/air-duct-cleaning/) service will be able to determine if air duct cleaning is right for your home. **Categories:** Commercial Air Duct Cleaning --- ### [5 Things Every Homeowner Should Know About Water Damage](https://octagonrestoration.com/blog/5-things-every-homeowner-should-know-about-water-damage/) **Published:** April 7, 2015 **Author:** octagon **Content:** There’s no getting around it – winter in New England is wet and messy. If you haven’t experienced burst pipes, leaky roofs, and flooded basements firsthand, you know someone who has. Untreated water damage can also lead to stained carpets, mold growth, and permanent structural damage, and should be taken care of as soon as it’s discovered. **Here are five tips for dealing with water damage:** **1. Don’t wait.** Call as soon as you notice flooding. Exposure to moisture can cause mold growth in as little as 24-48 hours and permanent damage to fabrics and furnishings in 48 hours. [Call a professional water damage restoration company](/residential/residential-water-damage/) that offers 24/7 flood response service to help you minimize damage and resolve the problem quickly. **2. Looks can be deceiving.** Even if you’re able to remove all visible water and moisture from the affected area, damage can still occur as water can seep through baseboards and floor coverings, damaging the structure underneath and allowing mold to grow. A professional restoration company will be able to ascertain the extent of the water damage and make appropriate repairs. **3. Call a professional.** Make sure the water damage restoration professional you hire is IICRC-certified. This certification ensures that the professional is trained in the latest methods to quickly evaluate moisture levels and problem areas (visible or not), as well as locations for potential mold growth. It will also make your life easier to work with an insurance-preferred company. **4. Cut the power.** To lessen the chances of damage or electrocution, cut off electrical flow by shutting off any breakers going to the damaged areas. **5. What to do in the meantime.** After contacting a professional, you should immediately start drying the affected area in order to minimize damage. **Here are some dos and don’ts to keep in mind:** **Do** – Shut off water to affected areas. – Mop or sop up any visible water. – Remove colored rugs from carpeting. – Remove lamps, cushions, and upholstery and prop them up to dry – Remove loose books, newspapers, and magazines from floors. – Place aluminum foil or wood blocks under furniture legs. **Don’t** – Use a household vacuum to remove water. – Use electrical appliances or ceiling fans. – Let too many people walk around on wet floors or under saggy ceilings. **Categories:** Water Damage Restoration **Tags:** Burst Pipes, cleaning and restoration services, Water Damage, water damage clean up, water damage clean up Maine, water damage cleanup company maine, Water damage cleanup maine, water damage in home Maine, water damage maine --- ### [Will My Homeowners Insurance Cover Water Damage?](https://octagonrestoration.com/blog/will-my-homeowners-insurance-cover-water-damage/) **Published:** April 14, 2015 **Author:** octagon **Content:** If you face[ water or flood damage](/services/water-damage/) in your home or office and have homeowner’s insurance, you’re probably wondering if it can help offset the cost of cleanup. Given that the average water damage restoration cost is around $1,500, it’s important to know what your policy covers before you need to use it. Unfortunately, water damage is not one-size-fits-all; what is covered and what is not depends on the source of the water damage. Policies vary from company to company, so contact your insurance carrier if you have any questions about your specific homeowner’s or flood insurance policy. ## Understanding Homeowners Insurance Coverage for Water Damage Generally speaking, homeowners insurance will cover any damage from an inside water source, such as a burst pipe or toilet overflow; damage from an outside source is categorized as flooding and requires separate flood insurance. Similarly, coverage for mold growth resulting from water damage depends on the source, and insurance will not cover mold removal resulting from age or poor maintenance. If mold is covered under your policy, it will likely be subject to a cap or limit with specific conditions. It’s also important to note that while homeowner’s insurance usually covers damages and loss from an inside source, it does *not* cover the cost of fixing the broken pipe or appliance itself. ## Importance of Professional Assessment for Water Damage Claims & Restoration Given the importance of the source (is a leaky roof an inside or outside defect?) and the fact that the full extent of the damage (not to mention potential mold) may not be visible to the naked eye, a professional must assess the situation to ensure your claim is filed accurately so that you can receive the full coverage that you’re entitled to. The good news? Regardless of the circumstances, some water damage restoration companies (we’re one of them!) will help you with your claim and negotiate with the insurance company to get your life back in order as quickly as possible. Find more information about what damage is covered by homeowner’s insurance [here](https://www.americaninsuranceid.com/faq/personal-insurance/home-insurance/water-damage-am-i-covered). [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Insurance Claims, Water Damage Restoration **Tags:** Burst Pipes, cleaning and restoration services, Home, Water Damage, water damage clean up, water damage clean up Maine, water damage in home Maine, water damage maine --- ### [Should I Buy a House with Mold in It?](https://octagonrestoration.com/blog/should-i-buy-a-house-with-mold-in-it/) **Published:** June 25, 2015 **Author:** octagon **Content:** So you’re thinking of moving and have a particular neighborhood in mind. It’s quiet, safe and is located in an amazing school district. The only problem is that all the houses in your desired neighborhood are way above your price range. You manage to stumble upon a house that is within your budget and after touring it you start to wonder what is wrong with the home. Why is this seller asking significantly less than other sellers in the same area? The real estate agent discloses that the price is reduced because there is a *slight*[ mold problem](/residential/residential-mold-removal/) that the buyer would be responsible for taking caring of. You know that mold is a serious concern for home buyers and consider walking away from the deal, but should a *slight* problem deter you from buying an otherwise perfect home? There is no simple answer to whether or not you should buy a home with a mold problem, but here are some things to consider before making the purchase. **Reduced Cost:** Sellers are often unwilling to remove existing mold in homes they want to sell. As a result homes with mold growth sit on the market at significantly reduced prices. Low purchasing costs increases interest in buyers looking to save money. Before investing in a home with mold consider the facts about how mold can affect your health and just how much money you might have to fork out to [fix the problem](/commercial/). **Risks:** Mold comes in many different shapes and sizes. Some molds are more toxic than others – making it important to find out just what exactly you’re dealing with. Toxic mold can cause serious health conditions making it difficult to breathe, increase coughing, and worsening asthma. Other severe reactions include fever and infections in the lungs. Having brief exposure to mold in your home doesn’t usually result in serious health conditions, but you’ll need to find alternate living arrangements or remove existing mold as soon as possible before it becomes a serious health problem. **Causes:** Mold grows very well in a moist environment, making it no surprise that it is most commonly found in wet basements, windows that haven’t been sealed properly, and around air conditioning vents. Discovering mold in your home may be an indication of a prior issue with the house, such as a flood or a burst pipe. It is important that you find out exactly what caused the mold to grow in the first place in order to ensure no costly surprises spring up once you’ve made the purchase. Remember that mold can be the first sign that something else is wrong in the home and could cost you a lot of money in the future to repair. **Appraisal/Inspection** Mold significantly reduces the value of a home, which can be a huge incentive for buyers who want to get into a great home for a reduced cost. The home owner and real estate agent may choose not to disclose a mold problem (despite their legal obligation), so it’s imperative to not take their word for it and get a professional inspection done. A Federal Housing Administration (FHA) inspection is required to not only tell you what kind of [mold is in the home](/residential/residential-mold-removal/), but also how much is there and where it’s located. An inspection will also indicate how dangerous the mold growing inside a home is, which may determine when it needs to be removed before you can be approved for and FHA loan. If the mold is too dangerous buyers may be responsible for removing toxic mold before any loan funds will be released. **Make a Choice:** There is no right or wrong answer to the question “Should I buy a home with an existing mold problem?” The choice comes down to three questions: 1. *Do you have the budget?* Buying a home with mold may end up costing you serious cash up front to resolve the issue. If you have money to pitch in for inspections and mold removal this might be a great way to save you money in the long run and get a home in your desired location. [Make sure the mold](/contact/) isn’t affecting the structure of the home in order to avoid surprise repairs in the future. 2. *How healthy are you?* Do you have asthma or allergies? If you have existing health conditions, specifically respiratory conditions, it may not be a good choice to buy a home with mold problem as it may negatively impact your health. 3. *How much time do you have?* If you need to be out of your existing home and into a new one quickly, buying a home with mold may not be your best option. It takes time to determine the severity of the problem and additional time to resolve it. Buying a home with mold in it can be a great way to attain the home of your dreams if you take the proper precautions. Mold removal services, such as the ones offered at Octagon Cleaning & Restoration, make it easy for home owners to sleep at night knowing their mold problem is being eliminated safely. **Categories:** Mold Removal **Tags:** best mold removal company in Maine, black mold clean up, epa mold remediation, how to remove mold, mold clean up, mold cleaning company Maine, mold in crawl space, mold in homes, mold remediation, mold remediation Maine, mold removal, Mold removal company Maine, prevent attic mold, propper mold removal --- ### [New Hampshire Homeowners Can Breathe Easier with Clean Air Ducts](https://octagonrestoration.com/blog/new-hampshire-homeowners-can-breathe-easier-with-clean-air-ducts/) **Published:** September 28, 2015 **Author:** octagon **Content:** While we still have a few more months of nice fall weather to look forward to our long summer days are winding down, which means many of us will likely be spending more time in our homes. One thing that often falls by the wayside during summertime is cleaning projects. When it’s warm and sunny outside, it’s hard to focus on spending too much time inside cleaning. But once you’ve caught up on vacuuming and dusting, don’t forget about one of the most important areas of your home that also needs to be cleaned – your air ducts. Poor air quality can drastically impact your comfort and enjoyment of your home, particularly if anyone in your household suffers from allergies, which affects about 40% of the population. An astoundingly large percentage of people with allergies are specifically allergic to dust, which means poor air quality can have a negative impact on their overall wellbeing. Over the course of a year an estimated 40 pounds of dust is generated in your home just by everyday living. Your HVAC system inhales all that dust and then recycles it back into your air source – which you and your family members then breathe in. In addition to eliciting allergic reactions, dirty air ducts can also harbor contaminants which can cause serious health issues for anyone with a respiratory condition or autoimmune disorder. Making your house more comfortable by cleaning your air ducts will not only lead to improved air quality, it can also save you money! According to the U.S. Department of Energy we waste 25-40% of energy used for heating and cooling. Wasted energy is money being thrown out the window. When your HVAC system is dirty it is forced to work harder to keep your house at a comfortable temperature – using unnecessary energy. Along with saving money on energy, you can also avoid spending money replacing your system too often. A system that is overworked due to built up contaminants shortens the life of your equipment, resulting in you shelling out cash to have it replaced sooner than if it had been properly maintained through regular cleanings. Your home is where you spend a large part of your time, you want to be comfortable and enjoy good air quality. If you own a home in New Hampshire or Eastern Massachusetts, call the professionals at Octagon Cleaning & Restoration at 603-239-2100 and schedule your air duct cleaning today! Maine residents can call us at 207-893-0002. **Categories:** Commercial Air Duct Cleaning **Tags:** air duct cleaning, breathing clean, clean air ducts --- ### [Got Flooding? Call the Professionals!](https://octagonrestoration.com/blog/got-flooding-call-the-professionals/) **Published:** October 12, 2015 **Author:** octagon **Content:** Following the heavy rain and flash flooding in many areas throughout Maine last month, several homeowners returned home to [flooded basements](/services/water-damage/). Two of the most common causes for a basement to flood during a heavy rainstorm are that the homes aren’t properly graded or a sump pump isn’t properly functioning. The problem now, of course, is what to do with all that water. ## Safety First: Dealing with a Flooded Basement If your basement is flooded, you may be tempted to assess the situation but remember – safety first. Do NOT go in the basement if you have power in your home because energized outlets and wiring below the water pose an electrocution hazard. Before entering a flooded basement, ensure your energy provider has turned off the power to your house. Remove what belongings you can to allow them to begin the drying process. While many homeowners may be tempted to try to handle removing the water and drying the basement themselves, that is a big mistake. Hiring professionals like Octagon Cleaning & Restoration, who specialize in water damage restoration, is the only way to ensure that your basement is dried properly so that no moisture remains. Lingering moisture can lead to even bigger and more expensive issues like mold. If you experience significant flooding, there could also be damage to the basement walls and the floor. You may not realize it, but a cleaning professional will. ## Home Water Leak Categories and Professional Handling Water leaks in a home typically fall into three categories: - **Clean water**, such as water from a leaky pipe. - **Gray water** is like that from washing machines and other appliances. - **Blackwater** is water containing sewage and other contaminants. Flood water is considered black water, which is categorized as a biohazard. This is another reason why flood water is best handled by a trained professional. When you hire a professional cleaning company, you can rest assured that they know how to mitigate flood water and damage to your home. **When they show up, you can expect:** - Water extraction and removal to remove all the water from your home as quickly as possible. - High-powered drying with professional-grade fans will be used to begin the drying out process. - Professional-grade dehumidifiers will be brought in to remove any remaining excess moisture from the air. - Inspection of the space to see if there is any resulting damage, such as drywall damage or mold growth, and if so, the cleaning crew will take the necessary steps to correct it, including deodorizing and disinfecting. If you’ve experienced water damage as a result of the flooding, Octagon Cleaning & Restoration can help. Give our team of certified water damage professionals a call, **Categories:** Water Damage Restoration --- ### [How to Cope with Fire and Smoke Damage](https://octagonrestoration.com/blog/how-to-cope-with-fire-and-smoke-damage/) **Published:** November 16, 2015 **Author:** octagon **Content:** A fire in your home or business is one of the most traumatic experiences most of us will likely ever encounter. While it may be tempting to sit back and wait for the insurance company to handle all the details for you once the flames have been extinguished, it is critical that home and business owners immediately call professional fire and smoke damage restoration professionals who have received proper training and certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) if they hope to get their home or business back to normal. While the fire may be out, the after effects can continue to wreak havoc. Ash and smoke can have a corrosive effect, leading to discoloration, not to mention an unpleasant odor that lingers. IICRC-certified professionals, like those at Octagon Cleaning & Restoration, can clean and restore your home or business, along with any possessions that were impacted by the fire, but only if you act right away. The longer you wait, the greater the chance that lingering ash will have a detrimental effect and begin to discolor surfaces. For example, anything made of plastic that was in close proximity to the fire will begin to discolor with minutes, while fiberglass and finishes on appliances will begin to yellow within a few hours after the fire. If you allow a few days to pass, then clothing, upholstered furniture and walls will start to become permanently discolored. All surfaces within the building should be thoroughly cleaned and deodorized by IICRC-certified professionals. Some finished materials may be damaged beyond repair and must be removed. Soot must be addressed as soon as possible to minimize secondary damages such as surface corrosion. For example, tub and shower units can be permanently discolored if they are not cleaned as soon as possible. Qualified fire and smoke mitigation experts can aid in cleaning or removing fire-damaged areas of the building, deodorization and neutralization of odors from smoke, and also handle communication with the insurance adjuster assigned to your claim to alleviate that additional mental strain. Fire damage is devastating whether it is confined to a small area, or affects your entire home or business. As soon as the fire is out and everyone is safe, it is imperative to begin the process of restoration as quickly as possible. If you’ve experienced a fire, Octagon Cleaning & Restoration can help. We adhere to IICRC guidelines for fire and smoke damage repair, follow emergency clean-up procedures, and can provide other services that may be required, such as board up, duct cleaning, dry cleaning or pack out. Give our team of smoke and fire restoration professionals a call at (207) 893-0002 in Maine and (603) 239-2100 in New Hampshire and Eastern Massachusetts. **Categories:** Fire / Smoke Clean Up --- ### [7 Tips to Prevent Christmas Fires](https://octagonrestoration.com/blog/7-tips-to-prevent-christmas-fires/) **Published:** December 17, 2015 **Author:** octagon **Content:** Christmas is traditionally one of the happiest times of the year, especially for families with young children eager to see what presents Santa is going to leave for them beneath the Christmas tree. Unfortunately for a few families, their Christmas dreams will be dashed by a house fire. According to the National Fire Protection Association, U.S. fire departments typically respond to 200 home fires annually that began with Christmas trees. Even one Christmas-related fire is too many. By following a few simple precautions, you will greatly reduce your family’s risk of experiencing a fire this Christmas season. 1. If you purchase a live tree, cut it yourself so you know for a fact it’s fresh. If you prefer the convenience of picking up a tree from a Christmas tree lot, be sure and check the needles before selecting your tree. You will want to choose a tree with needles that still look fresh and green and don’t shed easily. 2. Keep the tree stand filled with water to prevent the tree from prematurely drying out. 3. Don’t place your tree too close to a heating source. Nearly a quarter of all fires involving Christmas trees occurred because the tree was placed too close to a heat source within the home. 4. Inspect any electrical decorations carefully before trimming your tree. Carefully inspect Christmas lights for any exposed wires or other issues before putting them on your tree. If any seem damaged, throw them out. Electrical failures or malfunctions were involved in nearly half of all Christmas tree fires. This included both real and artificial trees, so even if you use a non-live tree, still take the same precautions as you would with a live one. 5. Never leave your Christmas tree lights on when no one is home and be sure to turn them off at night before bedtime. 6. Keep any festive holiday candles a safe distance away from your Christmas tree, furniture and curtains. 7. Don’t try to extend the Christmas season into the New Year. The National Fire Protection Association strongly recommends you do not keep a tree in your home for any longer than 4 weeks. Trees become quite dry by the 4-week point, even if you are diligent about putting fresh water in the stand. By taking these simple precautions you should be able to avoid any holiday-related fires, but accidents do happen. Should you or someone you know experience fire or smoke damage, contact the fire restoration experts at Octagon Cleaning & Restoration. In Maine give us a call at (207) 893-0002. Live in New Hampshire? You can reach us at (603) 239-2100. **Categories:** Fire / Smoke Clean Up --- ### [Furnace Puff Backs: Prevention & Cleanup](https://octagonrestoration.com/blog/furnace-puff-backs-prevention-cleanup/) **Published:** March 21, 2016 **Author:** octagon **Content:** Any home or business that is heated with an oil furnace runs the risk of experiencing a furnace puff back. If you aren’t familiar with puff backs, they are caused when an oil burner doesn’t immediately ignite, allowing oil fumes to build up prior to ignition. The result is a small explosion, similar to a car backfiring, of the un-burned oil that sends soot through the furnace or boiler’s exhaust system and/or air ducts right into your house or business – coating walls, bedding, drapes, furniture and more. Buildup of debris can be another culprit for an explosion at ignition. Puff backs can also take place slowly over a long period of time, with each ignition releasing a small amount of soot that gradually collects over every surface. Home or business owners with a forced air system will suffer the most as heating ducts can quickly spread black soot through your entire home of office. The problem with puff back soot is that it also contains a small amount of oil, making it sticky and very difficult to clean. It also tends to have a very strong, smoke-like odor. Depending on how bad the puff back is, you may need to temporarily vacate your home of business until the soot has been cleaned and removed. If you think you have experienced a puff back, you should immediately call a repair company to fix the furnace. Your next call should be to a professional cleaning company, like Octagon Cleaning & Restoration, to begin work on cleaning all the soot and chemicals before it begins to seep into curtains, carpets, furniture and other fabrics. Professionals cleaners will have the necessary chemicals and equipment to clean all the surfaces and items impacted by the puff back, as well as clean your home or office duct work if any soot made its way into the ducts. Do NOT try to clean up the soot yourself as household cleaners will not be sufficient and could result in more damage. In most cases, your insurance company will cover any soot damage to your house and possessions as a result of a puff back, however any furnace repairs would likely not be covered. The best way to prevent a costly and potentially damaging puff back from happening in the first place is by keep your oil burner in good working condition. Be sure to schedule annual cleanings and inspections. Also make sure you keep your heating system free of dust, and do not allow oil levels to drop too low in your tank. Keep an eye out for warning signs, like leaks in the oil supply piping. If you have experienced soot damage from a puff back, please call our restoration experts at (207) 893-0002 in Maine, or (603) 239-2100 in New Hampshire. **Categories:** Fire / Smoke Clean Up --- ### [3 Common Misconceptions about Mold Mitigation](https://octagonrestoration.com/blog/3-common-misconceptions-mold-mitigation/) **Published:** April 5, 2016 **Author:** octagon **Content:** Several factors can lead to the presence of Indoor mold in a business or home, including: - Chronic humidity and condensation - Poor ventilation - Improper appliance exhaust - Improperly mitigated water damage Whatever the reason, once discovered, it’s important to take steps to properly remove and mitigate the mold once and for all by hiring a mold remediation company. Unfortunately, there are a lot of misconceptions and advice out there that lead some home and business owners to try to remove the mold themselves…which is almost never successful. **Misconception #1: You can kill all mold with spray bleach and water.** While bleach will kill mold growing on non-porous surfaces like glass, tile, bathtubs and counter tops, it cannot completely kill mold growing in non-porous materials, like drywall and wood. Mold spores on these types of surfaces are actually very difficult to kill with chemical applications. **Misconception #2: Ventilation of a crawlspace or basement will “air out” mold growth.** Adding ventilation to a crawlspace, or opening basement windows as a way of trying to prevent or halt mold growth can sometimes do more harm than good. If the outside air allowed in the mold-affected area is warm and humid, it can actually cause or elevate pre-existing condensation within basements and crawlspaces. Another thing to be aware of is that if there is mold growth in a basement, detached mold spores can actually travel throughout your home, settling on surfaces and dust and, spreading the contamination further. It’s important to keep crawlspaces and basements closed off and free of excess moisture. If you don’t currently have mold issues, but would like to prevent future growth, the best way to remove excess moisture from the air is by using a dehumidifier. Read the manufacturer guidelines first to make sure you purchase a unit that is the correct size for the space it will be used in. **Misconception #3: Painting over mold will “seal it.”** Painting or covering mold growth with another material, like paint, actually does nothing to slow or stop the growth of mold. You won’t be able to see the mold under the paint, but rest assured, the mold growth will continue to consume the surface on which it’s growing, and the damage will worsen if not treated properly. Mold removal is not a do-it-yourself project for the average homeowner, and improper removal of mold can cause the spread of spores to unaffected areas in your home or office. The process of identifying the origin of the mold, remediation of the growth, and identifying and mitigating the moisture source can best be achieved by hiring a certified mold remediation firm. If you discover mold, call Octagon Cleaning & Restoration right away. You can reach us at (603) 239-2100 in New Hampshire or (207) 893-0002 in Maine. **Categories:** Mold Removal --- ### [The Importance of Commercial Air Duct Cleaning](https://octagonrestoration.com/blog/the-importance-of-commercial-air-duct-cleaning/) **Published:** May 4, 2016 **Author:** octagon **Content:** While the topic of air duct cleaning has been a hot debate in recent years between the HVAC industry and its consumers, there are many reasons it is important to both your home and health. According to the NACDA—The HVAC Inspection, Maintenance, and Restoration Association, “if your ducts look dirty, they probably are.” By conducting routine air duct cleanings, you will be able to fully inspect your air ducts for leaks, HVAC effectiveness, and overall indoor air quality. **Air Duct Cleaning Improves the Quality of Indoor Air** Air ducts, like everything else in our office, collect dirt and debris. We depend on our HVAC system’s air ducts to circulate the air we breathe. While filters may catch a lot of streaming debris, there is still a considerable amount of dust that settles within the ducts on their own. This settled dust then gets pushed out for us to ingest—a hazardous problem for our respiratory systems, especially for individuals who have allergy sensitivities or asthma. By routinely having your air ducts cleaned you can significantly decrease the amount of airborne molecules in your office, all while avoiding weighty fees for other air purifying solutions. **Air Duct Cleaning Conserves Energy** When the condensing coils in your HVAC systems are filled with unwanted debris and dust, it makes it harder for those systems to properly perform and often requires the use of a lot more energy. In administering frequent [commercial air duct cleanings](https://octagonrestoration.com/commercial-air-duct-cleaning/), all parts of your HVAC system will be refreshed. This will allow your systems to work better, faster, and more efficiently—all while using less energy! **Air Duct Cleaning Will Save You Money** If you are looking to save money on your energy bills, then it is in your greatest interest to invest in routine air duct cleanings. When HVAC systems are neglected, they become filled with an undesirable amount of dust and debris, which stands in the way of its performance. Having to work harder to do its job, your HVAC system will have to use double the amount of energy it would ordinarily need! Not only will having your air ducts regularly serviced lower your energy bill, but it will also prolong the life of your HVAC system. If you are interested in having air duct serviced, feel free to reach out to our [Cleaning & Restoration Specialists at Octagon.](https://octagonrestoration.com/team/) We have years of experiences keeping both homes and professional offices clean and healthy! **Categories:** Commercial Air Duct Cleaning --- ### [How to Properly Remove Black Mold From Your Home](https://octagonrestoration.com/blog/properly-remove-black-mold-home/) **Published:** June 7, 2016 **Author:** octagon **Content:** A natural first reaction to mold in our homes is to remove it, however, if you detect toxic black mold in your home do not go near it. When black mold is disturbed it can release a lot of mycotoxins in the air, which will pollute your house—and subsequently your health. Upon detecting black mold in your house, you should consult with our toxic mold removal experts at Octagon Cleaning & Restoration. [Our experienced team at Octagon](/team/) know how to properly remove toxic black mold and the correct procedures that are needed to contain the spores and mycotoxins throughout treatment. According to the Institute of Inspection Cleaning and Restoration, also known as the IICRC, there are proper mold remediation procedures to follow, which our specialists at Octagon Cleaning & Restoration adhere to when treating all client homes for mold. If you are uncertain that your home has black mold, follow the procedures below to ensure the overall safety for you and your family: ## Understanding Different Color Molds Before panicking at the sight of mold in your home, you should first understand the inherent differences between the various types of mold that exist. [According to safebee.com](https://www.safebee.com/home/guide-to-mold-colors-what-they-mean), there are a wide variety of color molds that could crop inside or outside of your home including, green, olive green, brown, blue, white, yellow, pink, and greenish black. All of these color molds are mutually exclusive to one another and have unique health repercussions upon exposure. For instance, green mold is the broadest kind of mold that exists—there are over a thousand species of green mold. Olive green, grey, and brown molds are common molds in the *Cladosporium genus* that when found outdoors are known to lurk on plant leaves and when found indoors is likely to be on walls and insulation, which can lead to sinus infections. Pink “mold” is often found in bathrooms. Pink “mold” is actually a bacteria, also known as *Serratia Marcescens.* This pink bacteria has been linked to urinary tract infections and respiratory infections. The infamous black mold of the *Stachybotrys genus* is a greenish black color, which is also known as toxic black mold. Black mold is the most dangerous of all the molds and grows where there is moisture from water damage, excessive humidity, and flooding. Black mold is known to cause neurological damage as well as bleeding of the lungs. It is vital to take immediate action if it is spotted in your home. ## Signs of Black Mold Some of the most popular signs of black mold in your home can create critical health symptoms such as breathing problems, eye inflammation, fatigue, neurological complications, and circulatory irregularity. If you are experiencing these symptoms and suspect there may be toxic black mold in your home, you should have your home tested immediately. Once you are removed from the black mold your symptoms will begin to decrease. ## Have the Black Mold Tested If you suspect that your home has black mold, do not hesitate—take immediate action. Have our professionals from Octagon Cleaning & Restoration [test your home for toxic black mold.](/residential/residential-mold-removal/) We will promptly collect and analyze mold samples and be quick to let you know the results. ## Be Quick to Treat Black Mold As soon as you have confirmed you have toxic black mold in your home, your next step is to treat the mold immediately. Our professionals at Octagon Cleaning & Restoration will work hard to get rid of the toxic mold as soon as possible. ## Relocate Our team at Octagon Cleaning & Restoration recommend that you temporarily relocate if your home has toxic black mold. The longer you are exposed to black mold, the worse your health will become. You should only return to your home once a mold removal professional has completely removed the toxic black mold. It will also be in your best interests to treat your personal belongings like clothes and linens for mold exposure. The IICRC suggests that any garment or fabric that has been exposed to mold should be dry cleaned once or twice by a qualified professional cleaning company. If you suspect that your home might have toxic black mold, reach out to our mold removing specialists at Octagon Cleaning & Restoration. Our team strives to produce results you can trust. Contact our team at 1-207-893-0002! **Categories:** Mold Removal --- ### [How to Tell If Hidden Mold in Your Home Is Making You Sick](https://octagonrestoration.com/blog/how-to-tell-if-hidden-mold-in-your-home-is-making-you-sick/) **Published:** July 5, 2016 **Author:** octagon **Content:** The scary thing about the symptoms of hidden mold in your home is that they’re commonly diagnosed as a head cold or the flu. Often, people who are severely affected by mold see several doctors and specialists before figuring out that mold is the culprit to their unexplained sickness. Mold exposure can cause a [staggering amount of symptoms and health conditions](https://ecowatch.com/2015/06/17/mold-making-you-sick/). These can include: - Unexplained weight gain or loss - Loss of balance - Inability to control anger - Fatigue - Anxiety - Depression - Sleep problems - Rashes - Irregular menstruation - Rheumatoid arthritis - Multiple Sclerosis - Some cases of autism There are several ways to determine if mold in your home is making you sick. 1. Find a physician in your area who understands mold treatments and get tested. 2. Get a [professional air test ](https://nadca.com/en/why-clean-air-ducts)of your home to see if the mold is in your air. It may be invisible, but the consequences could be great. 3. Leave your home for a few days. Go camping, get fresh air, and pay attention to see if your symptoms lessen or go away. This is usually an indicator that your home is making you sick. 4. Call your mold professionals at [Octagon Cleaning & Restoration](https://octagonrestoration.com/residential-mold-removal/). They offer 24/7 support and can assist in identifying moisture sources, evaluating mold growth, physical removal of contamination, and drying and cleaning of materials to prevent further mold growth. If you want the best results for your mold removal in Central and Southern Maine, Central and Southern New Hampshire, and Eastern Massachusetts, then hire Octagon Cleaning & Restoration as your mold remediation and removal contractors. We offer 24/7 support & emergency response. Call today: 1-207-893-0002 (ME) or 1-603-239-2100 (NH & MA). **Categories:** Mold Removal --- ### [How to Properly Avoid Carpet Mold After Water Damage](https://octagonrestoration.com/blog/how-to-properly-avoid-carpet-mold-after-water-damage/) **Published:** August 1, 2016 **Author:** octagon **Content:** Flooding, burst pipes, and plumbing leaks are a nightmare for both home and business owners. These annoyances are not planned and generally costly to repair. One of the biggest consequences of water damage is mold growth. Repairing water damage and eliminating mold spores, especially on carpeted areas, is baffling and stressful. Luckily, Octagon’s **24-hour emergency service** is your mold removal knight in shining armor. Mold is stubborn and can’t always be thwarted with home-remedies, but there are [several steps to prevent mold growth](https://www.angieslist.com/articles/6-steps-prevent-carpet-mold-after-water-damage.htm) after water damage occurs. 1. **Remove Water A.S.A.P:** Using a wet/dry vacuum is your best line of defense against mold contamination. Mold will grow in 48-72 hours and acting fast is key to preventing pesky spores. 2. **Use Fans to Dry Carpeted Areas Faster:** It will take a few days to completely dry a water-damaged room, but having a high-powered fan running 24/7 will help prevent mold growth and help circulate fresh air. 3. **A Dehumidifier is Your Best Friend:** Moisture attracts mold. A dehumidifier will extract mildew and moisture while also speeding up the drying time. 4. **Steam Cleaning:** This will deodorize and sanitize your flooring. Typically, water-damaged carpet padding must be replaced, but this is less expensive than re-carpeting an entire room. 5. **Sanitize walls and baseboards:** Mold is sneaky. It is important to wash and sanitize water contaminated walls, baseboards, and hard surfaces in order to prevent spores from creeping south and nestling into carpets. 6. **Check Furniture:** As we’ve discussed, mold is stubborn and sneaky. Mold is also great at hiding. Check underneath rugs and furniture for water damage because mold is likely to start breeding in these dark, overlooked, areas of your home. Octagon Cleaning & Restoration is ready to whisk away water damage in both residential and commercial properties. We’ve helped thousands of home and business owners recover from these damages quickly and efficiently. We are IICRC Certified and are proud members of the Better Business Bureau. With offices conveniently located in Windham, Maine, and Barrington, New Hampshire, we serve clients in Central and Southern Maine, Central and Southern New Hampshire, and Eastern Massachusetts, including the Greater Boston area. You can’t control water damage but you can control who fixes it. [Call Octagon Cleaning & Restoration](/contact/) 24 hours a day, 7 days a week. **Categories:** Mold Removal --- ### [Why Maine Mold Testing Is Important for Your Health](https://octagonrestoration.com/blog/maine-mold-testing-important-health/) **Published:** August 31, 2016 **Author:** octagon **Content:** Mold, which are very small organisms that grow indoors and outdoors, is a problem year-round in Maine. There are many different types of mold, some being harmless and some being incredibly toxic. Mold thrives in warm, damp, environments. Basements, bathrooms, kitchens, and laundry areas are prime breeding grounds for mold spores. Mold affects everyone differently. Common symptoms of mold exposure include a stuffy nose, itchy, watery, or red eyes, irritated skin, and difficulty breathing. People who are allergic to mold may experience fevers, shortness of breath, migraines, nausea, and dizziness. Ultimately, prolonged mold exposure in your home can potentially cause a mold infection in your lungs. Sometimes mold is visible. Often when mold starts growing, it spreads under floorboards, inside of walls, or grows on the underside of furniture and carpets. It is almost guaranteed that if you can see mold growing, it is also growing in places not easily accessible. Mold testing is increasingly important to prevent further mold growth and to protect your health. Octagon Cleaning & Restoration is an IICRC-certified firm in the area of mold and microbial remediation. The professionals at Octagon know how important mold testing and mold removal are. If you are concerned about mold growth in your rented apartment, workplace, or children’s school, [here are a few steps you can take according to the Maine Center for Disease Control and Prevention:](https://www1.maine.gov/dhhs/mecdc/infectious-disease/epi/disease/documents/pdf/mold.pdf) - If your landlord has not responded to your concerns about mold where you are living, you can contact your Local Health Officer or Code Enforcement Officer. Maine law can protect you if a landlord will not repair a condition that is in violation of the “Warranty of Habitability.” - If you believe your children are ill because of exposure to mold in their school, you should first consult your healthcare provider to find out how to protect them. Then, contact the school and local school board to express your concern. - If you think you’re being exposed to mold at your workplace and it’s making you sick, you should first speak to your health care provider to find out what to do to protect your health. Then, tell your employer about your concerns. Octagon Cleaning & Restoration can help make your home, apartment, school, and workplace safer. We offer 24/7 Emergency services, so you never have to worry. [Contact us today.](/contact/) **Categories:** Mold Removal --- ### [5 Key Facts About Fire Restoration in Your Home](https://octagonrestoration.com/blog/5-key-facts-fire-restoration-home/) **Published:** September 10, 2016 **Author:** octagon **Content:** House fires are an emotional and traumatizing time for anyone, but it is important to act quickly to prevent further damage to your home. Flames are the culprit for the most visible damage to your property after a fire, but smoke, soot, and water share in the responsibility of damage too. Odors from smoke and soot settle quickly into surfaces and materials, causing permanent damage in a short amount of time. It might be hard to think quickly when you’re stressing about the potential damage or loss of your home, so here are a few facts to remember about fire restoration: 1. A house with fire damage is not safe to enter. You might be tempted to start the cleanup process, but this should be left to the professionals. Ash and smoke that is left untreated will cause discoloration, corrosion, and permanent odors. Fire damage restoration professionals like Octagon can prevent further damage to your property if you act quickly! 2. Soot is a coating of fine, black dust made from burned coal, wood, or oil-based substances. Inhaling soot can cause severe lung problems or possibly even death. If soot has contaminated your household items, it’s imperative to call a fire restoration service provider like Octagon to assess the damage. 3. Water is obviously helpful at putting out house fires, but water damage is another consequence to worry about after the flames are gone. After the fire is safely put out, your home must be completely dried or mold and mildew will take over. Octagon adheres to[ IICRC guidelines](https://www.iicrc.org/page/SANSIIICRCS500) in the water removal and cleanup process to make sure your home stays mold and mildew free. 4. Mold colonies can grow after just 48 hours of water damage. The trio of fire, water, and mold damage to your home could result in a complete loss if an expert doesn’t deal with these problems immediately. 5. Many companies offer fire damage restoration services, but many lack proper training and certification to do the job. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the primary agency for the industry. Companies recognized, registered, and certified by the IICRC will have taken extensive coursework to earn their certification.[ Octagon is proud](/about/) to be IICRC certified. If you have any questions about fire damage restoration services, call Octagon today. If there is an emergency or if you need help quickly, call the 24/7 Disaster Restoration Line at (207) 893-0002 (ME) or (603) 239-2100 (NH & MA). **Categories:** Fire / Smoke Clean Up --- ### [The Truth Behind the Dangers of Black Mold in Your Home](https://octagonrestoration.com/blog/truth-behind-dangers-black-mold-home/) **Published:** October 11, 2016 **Author:** octagon **Content:** Black mold has a nasty reputation and for good reason. It’s also known as Stachybotrys chartarum, which is the most common type of toxic mold. This fungus breeds and lives off moisture. If your home has ever experienced flooding or pipe leakage, black mold is probably alive and hiding in your walls or floors around the area of the water damage. Black mold grows in materials high in cellulose and low in nitrogen. Typically black mold is found in: - Wood - Walls - Ceilings - Floors So, what exactly makes black mold so dangerous? Toxic black mold carries spores called Trichothecene Mycotoxins. These particular spores are incredibly dangerous when inhaled. They cause [symptoms](https://www.hgtv.com/remodel/interior-remodel/black-mold-what-you-should-know) such as: - Chronic fatigue - Headaches - Fever - Irritation to the eyes, mucous membranes of the mouth, nose and throat - Sneezing - Rashes - Chronic coughing - Nausea - Vomiting - Bleeding in the lungs and nose Trying to treat black mold at home is even more dangerous. Disrupting the spores without the proper protection and equipment is hazardous to your health. This work is best left to the professionals. Octagon Cleaning & Restoration is IICRC-certified in the area of mold and microbial remediation. Octagon will work step by step to eradicate mold and make your home safe again. We do this by: - Identifying moisture sources - Evaluating black mold growth (visible or suspected) - Containing damage to the smallest area possible - Physically removing contamination - Drying and cleaning materials to ensure that mold will not return - Performing or recommending procedures for returning a property to a pre-loss condition Black mold can be dangerous, but luckily Octagon is there to help. Our offices are located in both Maine and New Hampshire and we are able to serve customers in Southern and Central New Hampshire and Eastern Massachusetts, including the Greater Boston area. [Call us](https://octagonrestoration.com/contact/) for a free consultation today! **Categories:** Mold Removal --- ### [5 Things You Need to Know About Water Damage](https://octagonrestoration.com/blog/5-things-need-know-water-damage/) **Published:** December 30, 2016 **Author:** octagon **Content:** Water damage is a traumatic and stressful event for anyone. When you experience water damage in your home or business, you need the very best emergency water damage repair company. Octagon Cleaning & Restoration has handled thousands of water damages. They can make water damage clean up easy and stress-free! There are several things you should know in advance so you can act quickly if you experience water damage. 1. **Your insurance company must be notified ASAP.** It’s best to act quickly because your insurance agent can start the claim immediately and guide you through your first steps to protecting your property from further damage. 2. **There are different insurance policies for flood and water damage:** Not all water damage is created equally. Make sure to specify whether the claim is for water or flood. If you live in an area where flooding is common, you might already have a separate policy. 3. **Not all water damage is covered by insurance.** It’s best practice to familiarize yourself with your insurance policy and whether or not it covers water damage. Often water damage caused by gradual leaks or not maintaining the property isn’t covered. 4. **Water damage is a ticking clock.** You have between 24-48 hours once water damage occurs before mold begins to grow. To prevent mold growth, you need to contact an emergency water extraction company like Octagon Cleaning & Restoration. When you hire a large national franchise you never know who will actually show up at your door. With Octagon Cleaning & Restoration you get the very best trained technicians with years of experience – every time. They are also proud members of the [Better Business Bureau](https://www.bbb.org/boston/business-reviews/mold-and-mildew-inspection-removal-remediation/octagon-cleaning-restoration-in-windham-me-15501/). 5. **It’s important to know the pollution level of water damage.** There are three pollution levels to consider that are specified by category. 1. **Category 1:** Water from a clean source that won’t cause illness. 2. **Category 2:** Water that can cause illness due to bacteria. 3. **Category 3:** Highly contaminated water, like sewage, an overflowing toilet, or stormwater, which can cause severe illness or death. The higher the contamination level, the more aggressive the restoration team will need to be. Water damage is expensive and dangerous! Preventing it is an important part of home maintenance. [Choosing the right company ](/blog/water-damage-maine-the-importance-of-a-competent-water-damage-mitigation-and-clean-up-company-in-maine/)is critical to protecting your investment in your home, which is why you should make your first (and only) call to an IICRC-certified company: Octagon Cleaning & Restoration. **Categories:** Water Damage Restoration --- ### [Identifying Different Kinds of Molds](https://octagonrestoration.com/blog/identifying-different-kinds-molds/) **Published:** January 24, 2017 **Author:** octagon **Content:** Just like a bag of jelly beans, or a box of crayons, mold can come in all different kinds of colors. Although not as fun as jellybeans or crayons, learning how to identify the different kinds of mold is vital to being a good homeowner. Here is some helpful information about mold that every homeowner should know. ## How to Identify Different Types of Mold - **Black Mold:** This mold, also known as Stachybotrys Atra, is tricky because it can come in different shades of black and in different forms. This kind of mold lives off of moisture to survive and can be very dangerous to people and pets living in the house. It is important to make a black mold removal plan as soon as possible. It will often appear as slimy and with a dark greenish-black (sometimes gray) coloration to it. Black mold also has a distinct smell and can contaminate the air you breathe. - **Bathroom Mold:** With the amount of water and hot moisture in the bathroom, mold often ends up living in the bathroom. There are a few different types of pink mold, including fusarium and aureobasidium. Aureobasidium is a common bathroom mold, frequently found growing around damp window frames and on caulking. Fusarium is most often found growing on plants, including houseplants, but can also be found on wallpaper, carpet, and similar materials. Risks from the mold include respiratory problems, inflammation, and infections of the lungs, bleeding in the lungs, allergic reactions, hives and rashes. - **Basement Mold:** The basement is mold’s favorite place to hang out, so checking your basement for mold frequently is important. If the mold is closer to black, it is either the Stachybotrys or Cladosporium molds. If it’s closer to light gray, it is either Aspergillus or Fusarium molds. To figure out which type of dark mold and you have, looking at the texture is the best way to do so. If the basement mold looks slimy, it is probably Stachybotrys. Otherwise, it’s likely Cladosporium. **Other Types of Mold via Mold-Advisor.com:** - **Alternaria** is often found outdoors, but it also grows in damp places indoors, like in showers or under sinks with leaky pipes. It can also be found in buildings that have been flooded or suffered other water damage. It spreads easily from one area of the home to another. Exposure to Alternaria can cause allergic reactions and asthma attacks. - **Trichoderma** is often found growing on a damp carpet, wallpaper, and other wet surfaces. It produces mycotoxins similar to those produced by Stachybotrys Chatarum, and it can cause similar health problems. Many people are also allergic to trichoderma. - **Ulocladium** requires a lot of water, so it frequently grows in areas with extensive water damage, including homes that have been flooded. It’s often found growing on wet walls. Many people are allergic to Ulocladium. - **Aureobasidium** is a mold often found outdoors, but it can also be found in homes growing on wooden surfaces, wallpaper, and painted surfaces. It’s also often found on damp window frames and caulking. It is pink and black in color. Many people are allergic to Aureobasidium. [**The best way to control mold growth is to control moisture**](https://www.epa.gov/mold). If you are struggling with the prevention or need to remove the **[toxic mold in your home](/residential/residential-mold-removal/)** or commercial space, [contact the experts at Octagon](/contact/). Just call our 24/7 emergency hotline at 207-893-0002 if have any questions or concerns about mold in your home. **Categories:** Mold Removal --- ### [Ice Dams 101: What to Know](https://octagonrestoration.com/blog/ice-dams-101-know/) **Published:** February 16, 2017 **Author:** octagon **Content:** It’s that time of year again. Winter storms in Maine and New Hampshire can be brutal! The ice can be a hazard to your home, but there are ways to prevent these problems with a few key tips. ## **What is an Ice Dam?** An Ice Dam is a continuous chunk of ice that forms along the margins of your roof. These ice chunks aren’t a problem when they are in solid form, but once they begin to melt, that’s where the problem begins. The melting from the warm weather pools, and once the water freezes over again, the dam traps the drip water. That water then slips under the roofing and drips into the house, causing the ice damage. ## **Identifying an Ice Dam:** An Ice Dam usually forms at the edge of most roofs, depending on the style of the roof. Look closely at the style of the icicles that form from your roof. If they are confined to the gutters, no water is likely trapped underneath the ice. With that being said, icicles can serve as a precursor to ice dams. You can also identify ice dams by looking for water stains or extra moisture in your attic. Constant monitoring of your roof is also important. ### **Ways to prevent Ice Dams:** 1. Make sure to keep the snow from piling on the roof. By removing snow from the roof after a large snowstorm, you can prevent the melting and buildup of ice. Be careful when removing the snow from the roof because you don’t want to damage your shingles. 2. Ensure the inside of your house doesn’t affect the outside of your house. Properly insulate your home’s roofing to prevent the heat from melting the ice on your roof. 3. By insulating all the ceilings in your home, you can avoid the warm air escaping and rising to the roof, causing the leaking. If you are experiencing water damage from the buildup of ice dams in Maine or New Hampshire, [consider calling Octagon Cleaning & Restoration](https://octagonrestoration.com/contact/). Our team has helped thousands of home and business owners recover from water damage. Choosing the right company is critical to protecting your home investment. Therefore, you should first (and only) call the water damage experts: Octagon Cleaning & Restoration. **Categories:** Winter Water Damage Preparedness --- ### [How to Prepare for Snowmelt and Flooding in Southern New Hampshire](https://octagonrestoration.com/blog/prepare-snowmelt-flooding-southern-new-hampshire/) **Published:** March 21, 2017 **Author:** octagon **Content:** In New Hampshire, between the amount of snow throughout the year and the changing temperatures in spring, the snowmelt season can be dangerous for your home or business. Although snowmelt alone doesn’t usually cause flooding, it can certainly attribute to it. The snowmelt can affect your house, your business, or any of your possessions.To prevent such water damage, here are some ways to prepare for the snowmelt in New Hampshire and New England: - **Clear out gutters, drains, and downspouts:** Your drains and gutters will redirect the snowmelt water to safer places. Old branches and leaves cause blockages that cause serious damages. - **Move snow away from your building:** After a storm, instead of shoveling snow and storing it by your house’s foundation, try moving it to a safer location away from the building. That way the snowmelt will be away from the foundation. - **Seal foundation cracks**: Inspect your walls for cracks and areas where water can sneak in. A sound foundation can save a bunch of time and money in water damage repair. - **Install a sump pump where water can be a problem**: Installing a sump pump is a good backup plan if you are worried about your other drains and pumps. Remember, it is better to be prepared, no one wants to endure flood cleanup and damages. - **Identify problem areas:** Knowing where the flood water travels around your home and business is helpful when you are examining your house for water damage. The biggest key to a successful spring season is to keep an eye on your house and the weather. If it is projected to be a warm week, maybe keep an extra set of eyes on your basement and other danger areas. The earlier you detect a problem, the quicker we can get there to fix it. If you do find a problem, you can call our 24-hour emergency response number 207-893-0002. **Categories:** Winter Water Damage Preparedness --- ### [There’s Water in my Basement, Now What?](https://octagonrestoration.com/blog/theres-water-basement-now/) **Published:** May 17, 2017 **Author:** octagon **Content:** Unexpected water in your basement is dangerous for your home and your health. The water damage to walls and floors could ruin furniture, carpeting, and valuables. Water damage could easily turn into mold If you’re a New Hampshire home owner, here are some tips for dealing with water in your basement. First of all, severe water damage should handled by experts. If you live in Maine, New Hampshire, or Massachusetts, Octagon is a great option as an IICRC-certified cleaning and restoration business. There are several risks involved with DIY water damage cleanup. To be safe, give Octagon a call at the first sign of water in your basement to figure out what to do next. When water leaks into your basement for the first time, it’s vital to find the root of the problem in order to prevent future water damage. If the damage is minimal, careful examination of the surroundings can avoid future cleanups and ruined furniture. A flooded basement may seem unlikely, but The American Society of Home Inspectors estimates 60% of U.S. homes have wet basements and 38% run the risk of basement mold. Next, you should consider what should be done with all your belongings that live in the basement. Are the items in storage already damaged or are they salvageable? Do only the valuables need to be removed from the basement? It’s important to make this distinction so that you can save as much as possible before the water gets to everything. After the diagnosis of the damages and moving everything in the basement, it’s time to start cleaning. Yes, this is a pain, but if it’s only a little bit of water, it is better to take care of it before the water damage gets worse. Simply start by airing out the entirety of the basement and open windows and doors. Use fans to expedite the drying process. If it is too cold to do this, turn the heat up. If your basement has only experienced light water damage, make sure to thoroughly check areas for mold, since damp basements are where growth is likely to occur. For severely flooded basements in New Hampshire or Maine, call the professionals at Octagon Cleaning and Restoration. It can be overwhelming to see the excess water pooling in your basement. With one call, Octagon promises to restore your basement as close to normal as possible. If you start removing things from the basement that you want to save, they can take care of the rest. Don’t hesitate to call Octagon’s 24/7 hotline at 207-893-0002. The emergency response team will help save as much as they can. **Categories:** Mold Removal, Water Damage Restoration --- ### [Spring Cleaning Tips to Avoid Mold in Your New Hampshire Home](https://octagonrestoration.com/blog/spring-cleaning-tips-avoid-mold-new-hampshire-home/) **Published:** May 24, 2017 **Author:** octagon **Content:** It’s spring cleaning time! If you live in New Hampshire, you can finally escape the hibernation of winter and open some windows in the house. This time of year is perfect for “spring cleaning” and a great excuse to check and prevent mold from growing in your home. As you probably know, mold can be very bad for you and the others who live in the house. It can hide in the most inconvenient places and grow larger and larger with moisture and warmth. Ignoring a mold problem in your home could make it worse **Clean the forgotten areas:** Dust and lint can build up in areas over time without being cleaned. Check and clean areas like curtains, plants, screens, and other small crevices for an accumulation of dirt and dust. By doing this, you will improve the air quality in your house. **Check under kitchen and bathroom sinks:** These are hot spots for dampness, corrosion, and water stains. If you find any of these, it might be an indicator for a possible (and problematic) leak. **Leak Hunting:** While you attempt to clean the house, be on the lookout for areas that may have water damage from leaks. If you suspect that you have mold issue do not clean the area as you can disturb the mold spores and potentially spread the problem to other areas of your home. You should call Octagon for a free mold inspection. **Clean your air filters, fans, and HVAC ducts:** By cleaning these areas, you can help prevent the growth of mildew and mold in your home. These are key areas where they can grow and spread easier around the home. For bathroom fans, keeping your fan running an extra 30 minutes after showering can remove excess moisture in the room and prevent mold growth. For HVAC and air filters, regularly change the filters so the air being pushed out is not contaminated with fragments of mold. **Maintain Healthy Humidity levels:** Mold, along with dust mites, love the humidity. To keep them from spreading and wreaking havoc on your home, keep your house’s humidity levels to a safe and comfortable level. Overall, areas like cabinets, dishwashers, bathrooms, and ovens are all important areas that need to be cleaned every once in a while. If you happen to find mold or water damage in your New Hampshire home during your spring cleaning, call us at 603-239-2100 to make an appointment. We’ll clean the affected area and show you ways to avoid it for next time. **Categories:** Mold Removal --- ### [Preventing Mold From Interrupting Business](https://octagonrestoration.com/blog/preventing-mold-interrupting-business/) **Published:** June 1, 2017 **Author:** octagon **Content:** Mold can be unsafe in your house, and if it is in your business, it can cause an interruption in work, and mold removal costs cause profit losses. That’s where we come in. We want to help you before the problem affects the production of your company. Here are some tips to help you pass your next mold inspection test. 1. The most important, vital part of keeping your business safe from mold is **keeping moisture out of your building**. Especially in New Hampshire and Maine business offices where the temperatures are always varying, it can be tricky to keep an eye on this. Mold grows in places with high humidity, so you should keep an eye on: 2. 1. Pipes for leaks 2. Windows or Doorways 3. Basements 4. Gutters, checking for leaks The places listed above are typically problem areas for mold. Checking these hot spots for mold can help save tons of money on black mold removal. You can also be sure to frequently circulate cool/dry air throughout your place of business, which will inhibit any mold growth. 2. Another important step to eliminating the chance of mold in your office is to **clean spills promptly**. For mold to thrive, it needs dampness or puddles of any size. Many places make the mistake to clean only once in awhile and let it build up, but in that time in between, mold is building quickly. 3. When you are cleaning up these spills, **use antifungal cleaning supplies.** Although it sounds like extra money to get the real deal cleaning supplies, it will be worth it when you’re not being subjected to mold removal costs later on. The mold killing chemicals will target mold spores and make your work space safer. 4. Our final suggestion for business owners avoiding mold is to **perform regular maintenance of all regular appliances**. Like all things in your business, sometimes things just need a quick check to make sure everything’s running smoothly. For appliances, you want to make sure to stay on top of the risk of mold by preventing possible water damage. For all your mold removal help and questions, you can contact us at 207-893-0002 **Categories:** Mold Removal --- ### [When's the Last Time You Scheduled a Commercial Air Duct Cleaning?](https://octagonrestoration.com/blog/whens-last-time-scheduled-commercial-air-duct-cleaning/) **Published:** August 1, 2017 **Author:** octagon **Content:** When you own a commercial building, there are a lot of maintenance issues to juggle, from making sure the roof is water-tight, to ensuring that the parking lot is plowed and sanded during the long winter months we experience in Maine, New Hampshire and Massachusetts. One thing that you may overlook while maintaining your building is keeping up with the cleaning and maintenance of your air ducts. Air ducts sometimes don’t get the proper attention they need because they aren’t as noticeable as a snow-covered parking lot. However, just because you can’t see a problem doesn’t mean there isn’t one. Dirt, allergens like dust and mold, and other debris gradually collect in your air ducts and HVAC system over time. This is especially true in areas where the temperature fluctuates quite a bit from season to season, like New England. If your air ducts aren’t regularly cleaned, then the air quality within your building could start to suffer. It could also begin to cause health problems, especially for people with asthma or prone to allergies. Mold can even develop in air ducts if left untreated. These problems could eventually lead to what’s known as “sick building syndrome.” This is a condition where the occupants in a commercial building suffer from acute health problems that are not necessarily tied to a diagnosable disease. However, the impact on their health (and productivity) are very real. One of the most common causes? You guessed it, dirty air ducts and the building’s HVAC system. Not only can dirty air ducts cause health issues, they can also cost you money. That’s because air pollutants trapped in your air ducts will require the HVAC system to work harder to heat and cool your building, resulting in a bigger energy bill. Ideally, you should have your air ducts cleaned at least once a year. However, this isn’t a job you should try to tackle yourself. To make sure it’s done right, it’s a good idea to hire professionals, like the team at Octagon Cleaning & Restoration. At Octagon, we perform what’s known as source-removal duct cleaning. To perform the cleaning, we use a high-efficiency particulate (HEPA) filtrated vacuum system. It works by placing the duct system under negative pressure. This technically-advanced vacuum system then collects any contaminants and other debris in your air duct system through a push / pull effect. The debris and contaminants from your air ducts are then safely vented out to our trailer-mounted vacuum system outside. This means you don’t have to worry about any of the contaminants getting into the air in your commercial building. Our cleaning professionals even come equipped with portable machines to get any hard-to-reach areas. Once our trained technicians are done cleaning the air ducts, they vent HEPA-filtered air back into your building. Does your commercial building need an air duct cleaning? Call the experts at Octagon Cleaning & Restoration today! **Categories:** Commercial Air Duct Cleaning --- ### [My Home Has Smoke Damage - Help!](https://octagonrestoration.com/blog/home-smoke-damage-help/) **Published:** August 15, 2017 **Author:** octagon **Content:** If you experience a fire in your home, it can be devastating. Not only could you be displaced for days or even weeks, but many of your possessions might also be destroyed. If you get lucky, the fire will be put out quickly, minimizing the damage. But even if the impact from the fire is minimal, there’s still one other culprit you need to worry about – smoke. Many homeowners don’t realize how much damage smoke and soot can cause. But the reality is that the odor from smoke can be quickly absorbed by almost any surface in your home – including furniture, rugs, curtains, clothing and more. In addition to smelling unpleasant, smoke from soot is acidic. That means if it is not cleaned up quickly it can cause permanent damage to your possessions. ## How to Handle Smoke Damage If you experience a minor fire in your home you may be able to handle the cleanup yourself, if you act fast, by following these steps: - After the fire is out, ventilate the area by opening windows and doors. - If you have an HVAC system, turn it off to prevent the smoke from spreading to other areas of your home. - Wipe down all hard surfaces with a clean cloth. - Vacuum up soot with a shop vac. - Rent industrial fans to help direct any remaining smoky air out of your home. - Wash walls and ceilings. If you have stubborn soot stains that won’t come out, trying using a vinegar spray. - Wash or dry clean curtains and clothes. - Toss out any food that was not sealed in airtight containers. By taking steps quickly, you may be able to save most of your possessions from further damage. However, you may also be exposing yourself to harmful chemicals contained within the smoke during the cleanup process – especially if you are not wearing protective clothing and eyewear. ## The Health Dangers of Smoke and Soot The consequences of a fire are more serious than just the smell of smoke and soot. It can also impact your health. Some of the potential risks posed after a fire, including during the cleanup process, include: - Shortness of breath. - Respiratory issues. - Asthma - Bronchitis - Stroke - Heart attack. - Cancer That’s not to say you will necessarily experience any or all of these issues – but it does increase your risk, particularly in people with weakened immune systems. Children and the elderly are also particularly vulnerable to the potential health risks posed by smoke and soot. ## Protect Your Home and Your Health by Calling a Professional Smoke Damage Cleaner Rather than expose yourself and your family to the potential health risks posed by post-fire cleanup, why not call the cleaning professionals at Octagon Cleaning & Restoration. Our team of experts are trained in smoke damage cleaning and restoration, and have the know-how to clean and treat your home and restore it as close as possible to pre-fire condition, including cleaning or removing fire-damaged areas of the building, deodorization and neutralization of odors from smoke. Give our team of smoke and fire restoration professionals a call at (207) 893-0002 in Maine and (603) 239-2100 in New Hampshire and Eastern Massachusetts. **Categories:** Fire / Smoke Clean Up --- ### [5 Things You Need to Know About Mold Remediation](https://octagonrestoration.com/blog/5-things-need-know-mold-mediation/) **Published:** September 15, 2017 **Author:** octagon **Content:** If you discover mold in your home or business, it is not something you will want to take a wait-and-see approach to. Mold can grow and spread quickly and should be contained and removed as soon as possible when spotted. The process of mold removal is often called mold mediation or mold remediation. Here’s what you need to know about mold and the process for its safe removal. ## What Does it Mean to Remediate Mold? ### 1. When it Comes to Mold, there is Often More than Meets the Eye If there is visible mold on your wall, you should know that there’s a good chance there is even mold that you can’t see – on the other side of the wall. Mold thrives in wet, damp environments. If moisture becomes trapped inside a wall it can create the perfect spot for mold to thrive and grow. By the time you see it on the exterior of a wall, you could have a much more serious problem that you realize. ### 2. Mold Can Be Toxic Mold can cause serious health issues in people and animals. Black mold specifically can be particularly harmful because it produces toxins. If inhaled or ingested, the spores from black mold can cause chronic coughing and sneezing; irritation to the eyes, nose, and throat; rashes; and headaches. Trying to remove it can pose health risks unless protective clothing is worn. ### 3. Mold Thrives in Humid, Damp Conditions Excessive humidity and wet, damp conditions are the perfect breeding ground for mold. If water leaks into a building and becomes trapped there, then mold will likely continue to breed and grow. Removing the mold is not enough. You also need to remove the source of the moisture, otherwise, the mold will more than likely return. ### 4. Mold Needs to Be Completely Removed Trying to clean up an area that has been infested with mold is unlikely to be effective. Even killing mold with chemicals is not enough. That’s because mold spores can still threaten the health of those inside the building, even if they are dead. The only safe way to deal with a mold infestation is to have it completely contained and removed. ### 5. You Should Hire a Professional to Handle Mold Removal **[If you have a serious mold problem,](/residential/residential-mold-removal/)** you should not try to handle it yourself. Otherwise, you run the risk that the mold will be cleaned up or killed, but not completely removed. That means the health risks posed by the mold will linger, and since the mold was not completely removed, it will likely reoccur. Plus, certified mold mitigation experts will follow the proper procedure to fully neutralize the mold, which includes: - Fixing the water/humidity issue that led mold to form in the first place. - Sealing off the affected area so mold spores do not spread and contaminate other parts of the building. - Removing and safely disposing of all materials infested with the mold. - Thoroughly cleaning all materials that were impacted by the mold, and drying them to prevent the mold from returning. Octagon Cleaning & Restoration’s certified mold remediation professionals have the training and experience to remove mold, prevent it from returning and perform the necessary steps to return the property to a pre-loss condition. **[Contact us](/contact/)** to learn more about our mold mediation services. **Categories:** Mold Removal --- ### [What to Do If You've Got Ice Dams](https://octagonrestoration.com/blog/what-to-do-if-youve-got-ice-dams/) **Published:** January 15, 2018 **Author:** octagon **Content:** Winters can be harsh in New England, and this year is no exception. Between the snow and the freezing rain, it feels like we’re spending most of our free time shoveling, snow-blowing, and salting our driveways and walkways. But don’t forget there’s another place where the snow and ice are piling up – your roof. That means you could be at risk for ice dams. ## What Causes Ice Dams? An ice dam is a ridge of ice that forms at the roof’s edge and prevents water from draining off as the snow melts. A combination of heat loss forms them through a snow-covered roof, combined with varying roof temperatures. It will melt if the snow on the roof surface reaches 32 degrees for a sustained period. The resulting water will then flow down the roof. If it meets a portion of the roof below 32 degrees, the water freezes – creating an ice dam. The dam will continue to grow on portions of the roof, typically below freezing, as snow melts on the warmer portions. The water will eventually back up behind the ice dam with nowhere to go. At this point, it will begin to leak into homes and businesses, causing damage to ceilings, attics, insulation, and walls. Gutters and downspouts are also at risk for damage from ice dams. ## How to Deal with an Ice Dam If you notice ice dams starting to form, one of the first things you should do is remove the snow from the roof. You can do this using a roof rake and push broom – but be careful not to damage your roofing materials. You can also try hosing with tap water on a warm day to create a channel through the ice dam to allow water to drain off. This is only a temporary solution but can be helpful in emergencies if water is flowing into your home or office. Ice dams can be difficult to remove if you don’t have the proper tools and training, and, as we mentioned earlier, you risk damaging your roof. Rather than attempt to take care of it yourself, why not call the experts at Octagon Cleaning & Restoration. Our trained technicians can professionally remove your ice dam by steaming away the ice and removing any remaining snow on your roof. If you are already experiencing water entering your home due to an ice dam do not delay, call the water mitigation experts at Octagon right away to treat the ice dam, and clean up the water damage and any resulting mold issues. You can reach our team of professionals at (207) 893-0002 in Maine and (603) 239-2100 in New Hampshire. **Categories:** Winter Water Damage Preparedness **Tags:** ice, ice dams, removal, solutions --- ### [Flooded Basement? Don't Try to DIY When It Comes to Cleanup](https://octagonrestoration.com/blog/flooded-basement-dont-try-diy-comes-cleanup/) **Published:** February 12, 2018 **Author:** octagon **Content:** Coming home to a flooded basement is something no homeowner wants to experience. Not only can it be traumatic if cherished possessions were ruined, but it can also lead to more problems down the road if the water is not properly cleaned up right away. ## How to Clean a Flooded Basement? The Answer is Not What You Think While it can be tempting to try and take matters into your own hands, there are a lot of issues that could arise if the cleanup isn’t properly handled. For one, it could be dangerous to even enter your basement due to the potential for electrocution. Professional cleaners know what steps to take to ensure the basement is safe to enter, but homeowners may not. Depending on the type of water that caused the flood, it could also be a health hazard. There are three primary categories of water issues: - Clean water, such as water that has leaked from a pipe. - Gray water that has leaked from a washing machine or other appliance. - Blackwater containing sewage and other contaminants that could be the result of a sewer backup. Because black water contains sewage, it is considered a biohazard. If you try to handle cleanup duties yourself without proper protective clothing and gear you could become ill. It’s also important to make sure all water is completely removed from your basement. Professionals like the staff at Octagon Cleaning & Restoration have the necessary equipment to extract water and to properly dry your basement to ensure that no moisture remains. If all the water isn’t removed, the basement walls and floor could become damaged. A basement that isn’t properly dried out is also at risk of developing mold, which can not only damage your home, it can lead to a host of health problems. These are potential issues that may not be obvious to a homeowner but would be to a trained professional. If you do experience a flooded basement, give the experts at Octagon a call right away. Our team of cleaners will: - Perform water extraction and removal to eliminate all water from your basement as quickly as possible. - Utilize professional-grade fans to begin the drying-out process. - Bring in professional-grade dehumidifiers to remove any remaining excess moisture from the air. - Thoroughly inspect your basement to check for other potential issues, such as drywall damage or mold growth. If mold is discovered, the cleaning crew will take the necessary steps to remove all traces of the mold and mitigate the damage. If you’ve experienced [water damage because of flooding](/blog/got-flooding-call-the-professionals/), Octagon Cleaning & Restoration can help. Give our team of certified water damage professionals a call at (207) 893-0002 in Maine and (603) 239-2100 in New Hampshire. **Categories:** Water Damage Restoration **Tags:** cleanup, flooded basement, restoration, Water Damage --- ### [Mold Isn't Just a Nuisance, It's a Health Hazard!](https://octagonrestoration.com/blog/mold-hazard/) **Published:** May 8, 2018 **Author:** octagon **Content:** There are a lot of contaminants that can have a negative impact on indoor air quality, including dust, pollen, pet dander, and cigarette smoke. However, one of the biggest threats to the **[quality of the air in your home](/residential/residential-mold-removal/)** or business is one you may not have thought of, mold. ## Is Mold a Health Hazard? Mold forms when there is excessive humidity or moisture in a building for a prolonged period of time. It could be due to a [**burst pipe**](/blog/the-best-way-to-keep-pipes-from-freezing/), a particularly humid stretch of weather or a leaky roof. It can form anywhere but is often found in damp basements or attics that are not well-ventilated. If you spot mold on a painted wall, chances are good that there is even more mold on the other side, especially since the environment inside walls can often be quite different from the exterior. If there is mold in your home or business, it can cause serious health problems for people and even pets. One of the most toxic forms of mold is stachybotrys, typically referred to as black mold, because it produces harmful toxins. If spores from black mold are inhaled, it can cause chronic coughing and sneezing; irritation to the eyes, nose, and throat; rashes, headaches. It has also been linked to neurological disorders. People with asthma and other pre-existing lung issues are particularly prone to mold-related health problems. According to the Centers for Disease Control and Prevention, there is sufficient evidence to link mold exposure to upper respiratory tract symptoms, such as coughing and wheezing, in people who are otherwise healthy. Evidence was also found linking indoor mold exposure and respiratory illness in otherwise healthy children. ## Getting Rid of Harmful Mold Trying to clean up an area that has been affected by mold can be overwhelming, challenging, and dangerous. While there are chemicals you can use to kill it, the spores are still dangerous to a building’s inhabitants even if the mold is dead. The only way to protect the health of everyone involved is by completely containing and removing the mold. But even that can be tough if you try to do it yourself. The trouble with mold is that not only does it make you sick, trying to remove it yourself can make things worse. Not only could you potentially release additional harmful spores into the air while attempting to clean it, but you also risk getting sick if you are not wearing protective clothing. The safest, most effective way to deal with a mold affecting an area is to hire professional mold remediation experts like the team at Octagon Cleaning & Restoration. As trained professionals, our technicians know the proper techniques to fully neutralize and remove mold, including: - Sealing off any areas with mold present so that spores can’t spread and contaminate other parts of the building. - Removing and safely disposing of all materials that have been infested with mold. - Thoroughly cleaning all areas infected with mold. - Identifying and fixing the issues that allowed the mold to form in the first place. If your building has mold, or you suspect that it could,**[ contact the team](/contact/)** at Octagon Cleaning & Restoration to learn about our mold mediation services. **Categories:** Mold Removal --- ### [What is an ERP and How Does it Work?](https://octagonrestoration.com/blog/what-is-erp-and-how-does-it-work/) **Published:** May 25, 2018 **Author:** octagon **Content:** ERP, **[Emergency Response Protocol](/commercial/emergency-response-protocol/)**, is a plan of action that businesses follow should they ever experience a disaster, such as a fire or a flood. The logic behind creating an ERP plan is that if there is an emergency, the necessary steps to follow are already clearly defined. This includes who to call, where important building systems are located, and to prioritize which items to salvage, such as valuable artwork or memorabilia. Businesses with an ERP are better equipped to recover from a disaster more quickly than a business that hasn’t planned for worst-case scenarios and must react on the fly. A swift reaction is critical since it’s important to act within the first 24 to 36 hours after an incident occurs to minimize loss. The longer it takes for a business to begin mitigating the fallout from a disaster, the greater the chances they won’t re-open at all. In fact, [40% of small businesses never reopen](https://www.cnbc.com/2017/09/16/hurricane-watch-40-percent-of-small-businesses-dont-reopen-after-a-disaster.html) after experiencing a disaster. Of those that survive, another 25% shut down within two years. Having an emergency response plan in place before a disaster strikes will make the mitigation process easier and minimize the amount of downtime before your business is back up and running. ## Let Octagon Manage Your ERP Octagon Cleaning & Restoration is a full-service restoration company specializing in: - Water damage restoration - Fire/smoke damage restoration - Mold remediation - Biohazard/crime scene cleanup - Air duct / HVAC cleaning - Carpet cleaning We partner with businesses and property management companies to create and manage their ERPs. There is no charge for this service, although there is an understanding that should an event occur, the business will hire Octagon to perform any necessary disaster restoration work. We partner with a variety of businesses, including: - Offices - Industrial - Restaurants - Educational facilities Octagon also regularly works with property management companies to mitigate damage to residential buildings, such as apartments and condos. We have pre-established, industry-standard price lists, so there won’t be any surprises should you experience a loss. We believe in being transparent and up-front with customers about what the recovery costs will be. When an emergency happens, Octagon follows clearly-established protocols that we set into motion immediately. As a result, most businesses can get up back up and running 20% faster than if they tried to handle the cleanup on their own. ## How to Create an Emergency Response Protocol for Your Business To create the ERP, Octagon will visit your business and conduct a site survey. This entails our staff meeting with your building administrators and collecting site-specific information about your property and the business, such as: - Emergency contacts - Main water valves and shutoff - Electrical systems and equipment - Elevator systems - Electrical equipment - Mainframe room - Sprinkler systems - Air and heating systems - Hazardous materials - Valuables - Building plans and any specific arrival protocols From there, we will build a comprehensive emergency response and recovery plan, including deployment protocols for all manpower and equipment. This information is then stored on Octagon’s secure cloud-based system. As a business owner, you’ll be able to access your account to check and update information at any time. Should you suffer a loss, any updates will be posted there as well. Our risk response managers will continue to meet with your team on a regular basis to review your needs, update records for any site changes and ensure readiness. If a disaster or emergency strikes, we will immediately dispatch personnel with mobile devices to access site information and employ response protocols. For example, let’s say during a cold snap a water pipe leading into your building breaks. Hundreds of gallons could pour into the building within minutes. With an ERP protocol in place, our team would be able to access the plan on the cloud and know exactly where to go to shut the water off, reducing damage to the building and most likely saving your business money. Interested in partnering with Octagon to create your own ERP plan? **[Contact us](/contact/)** today! **Categories:** Emergency Response Protocol --- ### [The Hidden Dangers of Water Damage](https://octagonrestoration.com/blog/the-hidden-dangers-of-water-damage/) **Published:** June 7, 2018 **Author:** octagon **Content:** If a pipe bursts in your home or business and hundreds of gallons of water come rushing in at once, it can cause significant property damage. Not only can water ruin furniture, carpets, and equipment in a matter of minutes, within days it can also cause hardwood floors to warp, paint to blister and wallpaper to peel away from the wall. If the water is not promptly and properly mitigated, it can cause significant damage to a home or pose a significant business interruption for companies. While water damage to structures and furniture can be costly to repair, there is one issue that should be the greatest source of concern for homeowners and business owners alike – mold. ## Hidden Water Damage, Hidden Mold If water damage isn’t properly mitigated, mold can begin to form within a few days and lead to a variety of health issues for a building’s occupants, including: - Respiratory issues, including difficulty breathing and chest tightness. - Coughing. - Sneezing. - Throat irritation. - Skin irritation. Mold can be especially harmful to people with pre-existing breathing conditions, such as asthma or obstructive lung disease. ## How to Prevent Mold Growth It’s important to take the proper steps to begin the cleanup process within the first 24-48 hours of a water event. Any longer, and it becomes much more difficult to salvage property, and harmful mold spores may already have begun to make their first appearance. While there are chemicals that can be used to treat mold, they do not completely eliminate mold spores, which will continue to post health risks to building occupants since they are just as dangerous even after they have been treated with chemicals. The most effective way to prevent mold from forming in the first place is by calling Octagon Cleaning & Restoration as soon as you experience a water event. Once we receive a call, our team will be on site within one to two hours to begin the cleanup process. We are experts when it comes to removing water from a property by employing several methods, including: - Water extraction. - Heat drying. - Dehumidification. Once the water has been completely removed from the property, our technicians will begin the process of deodorizing and disinfecting the property. If our technicians do discover mold during the inspection and mitigation process, they will evaluate the mold growth and contain any damage to the smallest area possible. They will then physically remove the mold and thoroughly dry any contaminated areas to ensure that the mold does not return. Finally, the technicians will follow established procedures (IICRC S500) to return the property to a pre-loss condition. If your home or business ever experiences a water issue, or you suspect that damp conditions within your building have led to the formation of mold, give the water and mold experts at Octagon Cleaning & Restoration a call. We can be reached at **(207) 893-0002 in Maine, and (603) 239-2100 in New Hampshire** **Categories:** Mold Removal, Water Damage Restoration --- ### [Tips for Home Water Damage Clean Up](https://octagonrestoration.com/blog/tips-for-home-water-damage-clean-up/) **Published:** January 14, 2019 **Author:** octagon **Content:** [Water damage to your home](/residential/residential-water-damage/) can happen quickly and unexpectedly by flooding, a burst pipe, melting ice, ice dams, a leaky roof, etc. When it happens, home water damage clean up can be a challenge, if not outright overwhelming. But the sooner you act, the sooner you can limit the damage to your home. **Contact your insurance agent first, and then contact a professional water damage restoration expert like Octagon Cleaning & Restoration.** Octagon Cleaning & Restoration is certified by the IICRC (Institute of Inspection Cleaning and Restoration), the institution that sets the standards and certifications for the inspection, cleaning, restoration and installation industries. These are the standards that insurance companies adhere to. After you’ve contacted the insurance company and before the cleanup service arrives, there are several steps you can take right away to clean up the water damage to your home. Here are answers to a few common questions you may have before you begin to tackle any water damage cleanup in your home. ## How do I clean up water damage? Cleaning up water damage is a multi-step process that is usually best left for the professionals but first determine the situation. Is there standing water or is there still water free flowing? - **If water is still flowing:** If the water is still flowing, you will want to act fast. If its a job for a plumber (ie. [a pipe burst](/blog/5-ways-prevent-pipes-bursting/)), you will want to get emergency services to triage the source of water flow. Once the source of water has stopped and the water is standing, you can move on to the next step. - **Dealing with standing water:** Safety is the first concern before removing standing water (like in a basement). One of the biggest concerns is dealing with electricity. Be sure the power is shut off before entering a room if there is still water on the floor. If there are gas lines into the home, be sure to smell for gas and check for damage. If the water has stopped flowing and is standing, then it will need to be extracted before a company will be able to begin clean up and restoration. In this case, you can call emergency flood water extraction services or look into buying a pump to remove the water yourself depending on the severity of the situation. It’s important to note that you should only start to remove standing water if it is ankle deep. If the room has more water let the water damage remediation team do the work. You risk damaging the building’s foundation if large amounts of water are removed too quickly. - **What you can do:** Make a list of the damage and take photos or videos for the insurance adjuster. ## How to begin the cleanup from water damage? When you, or the insurance agency, call a cleaning and restoration company like Octagon, we follow a simple process. We send a water certified technician to access the site’s damage and create an action plan. The technician will also check the environment for mold as that will change the course of action. - **What you can do:** If the damage is minor, wear protective clothing, rubber boots, and rubber gloves. Disinfect and clean all hard surfaces, dishes and like items with soap and hot water. Wipe down wooden items like chairs and tables and bring them outside, weather permitting, or to a room in the house that was not damaged, to dry out. Take area rugs from the room and spread them outside to dry. - **What the professionals will do:** They will begin on their action plan immediately. Part of this process is drying the damage and wet areas. Depending on whether mold is present or not, an active or passive drying process will begin. If there isn’t any mold, the team will employ an active drying system which uses air movers and dehumidifiers to help dry the affected area. If there is mold, then the passive drying system will be used instead. The difference here is to not disturb the mold that is present; therefore, not using fans that will blow the air around the space. ## How do you fix water damage? There are companies that do this quickly and professionally and will be able to easily assess the loss. After the environment has been stabilized and the space has been completely dried out and disinfected, the area in and around the water damage will have to be replaced. Carpets and hardwood flooring will have to be removed, as well as the underlying padding, to get to the base flooring. If drywall has swelled, warped or is sagging, then the entire sheet will have to be replaced. Once the drywall is removed, the insulation will be checked for signs of damage, too. ## Be wary of mold! One of the most important factors in hiring a professional water damage restoration company is for mold remediation. After water damage, the prevention of mold growth is the top priority to keep you and your family healthy, and to preserve the structural integrity of your house. The trouble with mold is it can not only grow and spread on your walls, carpets, and flooring, but it can grow in them, as well. The result is poor indoor air quality which can lead to long-term respiratory related problems and illnesses. ## When You Need Commercial or Home Water Damage Clean Up Experts While its possible for you to attempt water damage clean up on your own, we don’t recommend it. There are many dangers that factor into the process. If your home or business has water damage and you suspect that damp conditions within your building have led to the formation of mold, don’t hesitate to **[contact the experts Octagon Cleaning & Restoration](/contact/). We can be reached 24/7 at (207) 893-0002 in Maine, and (603) 239-2100 in New Hampshire.** **Categories:** Water Damage Restoration **Tags:** water damage clean up, water damage cleanup company maine, water damage in home Maine --- ### [How Long Does It Take to Repair Water Damage?](https://octagonrestoration.com/blog/how-long-does-it-take-to-repair-water-damage/) **Published:** March 27, 2019 **Author:** octagon **Content:** In the event that your home is damaged by water or ice, calling **[restoration water damage experts](/residential/residential-water-damage/)** should be one of your first steps to remediate the water damage to your property. There are several questions you may want to consider and the answers may have a short-term or long-term impact on your home and the quality of life there. Here are several things to consider if water damage does occur: ## What effects will water damage have on my home? Once your home is subjected to water damage, it is susceptible to a number of immediate and residual or long-term problems as a result of that damage. Drywall and the insulation behind it are two of the best examples of what happens when flooding occurs. You may think that once the water has been mopped up, and fans and dehumidifiers have dried out the surface areas, that you have successfully ‘weathered’ the storm. However, what you can’t see can still hurt you. The insulation and interior drywall is easily prone to mold and mildew that can affect you and your family’s health. Your house’s heating, cooling, electrical, or gas systems could all be compromised. Water damage to carpeting is obvious, but other types of flooring can warp and also produce mold spores. If your home is subjected to any water damage, call in restoration water damage experts to make a full assessment of the property. ## Can I clean up water damage myself? The answer is ‘Yes’ and ‘No.’ The process of water damage clean up is an extensive one and depends on how the damage occurs. - You will have to act fast if water is free-flowing from a burst pipe somewhere. Shutting off the source and knowing how to contain it is an advantage, but you will still be left with calling in emergency plumbing services. - Next, you need to deal with standing water. Standing water can present a number of problems and risks that could prevent you from cleaning up the water damage yourself. - The first being electricity. - A second could be damage to the house’s foundation if pumping the water out is not done correctly. ## How long does it take to dry out my home or business after flooding? Salvaging what you can of water damaged property is a top priority. Drying out can take a day or several weeks, depending on the amount of water damage and the size of the building. There are several steps to take to help dry out the property. - Weather permitting, if the humidity is less outside than inside, open the windows and let the building air out. You can also move wet furniture and throw rugs outside to dry. - Run fans through the house to circulate air, but not the HVAC system if it was subjected to flooding. - Dehumidifiers can work in closed rooms, and a combination of pumping first and then wet vacuuming can also help to dry out the building. At all times exercise caution. ## What do water damage restoration experts use to dry the water damage? What methods used to dry water damage will depend on an environment check. Octagon Cleaning & Restoration will send a water damage restoration expert certified in assessing the damage and implementing an action plan immediately. The first step is checking the environment for mold to determine the course of action. The presence of mold will directly impact the method of drying out the premises. No mold means an active drying system can be implemented using a variety of industrial grade air movers and dehumidifiers. The presence of mold will require a passive method of drying so as not to distribute mold spores throughout the house. ## Why does the restoration company need to have access to my house? Why is my house monitored so often? After a dwelling has been damaged by water, the restoration company will need to have access to the house until the damage has been remediated. It is a lengthy process and requires ongoing monitoring, especially with regard to fully ridding your house of mold. ## Is the water damage restoration work guaranteed? Yes. Octagon Cleaning & Restoration has a full 5-year warranty on fire, water, and mold services. ## Can water damage be prevented? Water damage to your house can occur in a number of ways. From a leaky roof to backed up gutters to burst pipes. There are a number of preventive measure homeowners can take to reduce the chance of water damage. For example, inspecting your roof for cracked or missing shingles, or the accumulation of debris after a big storm may be a telltale sign that leaking has or is going to occur. Cleaning out gutters should be done at least once a year, especially in the fall. Installing gutter guards can help reduce the amount of leaves and twigs and even bird nests. Pipe bursts can happen at any time due to corrosion or decay, but the overwhelming season when it happens is during the winter months. It is important to take **[preventive steps before winter arrives](/blog/the-best-way-to-keep-pipes-from-freezing/).** Identify potential areas of vulnerability to the cold in your house. Start with the basement. That’s where over a third of frozen pipes occur. Apply thermostatically controlled heat tape on pipes to insulate them. During exceptionally harsh cold snaps, it’s good to leave faucets dripping. It will relieve the water pressure from expanding in the line. More importantly, if the water stops dripping then you know the line is frozen and it needs to be thawed immediately. Do you already have water damage? You can begin the mopping and drying, but **[contact Octagon Cleaning & Restoration, your water damage mitigation experts](/contact/)**. If the damage is severe, call your insurance agent to report it and then start the drying process as soon as possible. **Categories:** Water Damage Restoration --- ### [How to Choose the Best Mold Remediation Company](https://octagonrestoration.com/blog/how-to-choose-the-best-mold-remediation-company/) **Published:** April 29, 2019 **Author:** octagon **Content:** Once mold appears in your home or business, knowing which **[mold remediation companies](/commercial/mold-removal/)** to choose from can be overwhelming. To begin with, it’s not a DIY job and you shouldn’t necessarily choose the company that is geographically closest to you either. The company you hire should be one that backs up their work with a warranty. Here are some tips on how to determine the best mold remediation company for the job. ## Mold Remediation is Not a DIY Project If water damage happens and a mold situation arises, many may view it as a small outbreak, something treatable with store-bought products. In some cases, it may be possible to clean or treat minor outbreaks of mold, but generally cleaning a surface area of mold does not necessarily mean you have remediated the mold beneath the surface. It is one thing if you have been flooded or if a pipe bursts, but in some cases water damage to a structure may have gone on over an extended period of time, undetected behind a wall or under a floorboard, causing mold to gradually grow from the inside out, and spread before it surfaces. Cleaning mold is not a DIY project. The “behind the walls” damage to residential or commercial properties can pose many dangers and problems, especially once the ventilation system has been contaminated with fungi and bacteria after water intrusion. Once that occurs, the mold issue is systemic; the structure can become “toxic,” with mold spores blown throughout the building, landing on every surface, through the wall and attic insulations, through the ductwork, your entire HVAC system, and even inhaling into your lungs. To prevent the structural and extensive spread of mold requires the help of professional mold removal companies to detect and assess the damage, and then treat the mold problem effectively. Having a professional mold remediation company make an assessment of your property after water intrusion results in a mold outbreak is the best decision for you, your family or employees, and your property. How to choose that company is just as important of a decision. Here then, are several tips to consider when choosing the best mold remediation company for your property: ### Do Research Finding the best mold remediation company begins by doing research. Start with getting referrals from people you trust. Then, read through some of the testimonials on the company’s website. Contact some of those people if possible. Sites such as Angie’s List or Customer Lobby share reviews, warts and wrinkles included. Do not expect the first company that comes up on a Google search to be the “best.” Those types of searches can be easily manipulated. Do not expect the closest company to you to be any better than the company in the next town over. In each case, it is unlikely you will “chance” upon the best. The company you want is the one that stands behind its work. It will take some research to find them. ### Ask the Right Questions - The first thing to look for in a mold remediation company is whether or not they stand behind their work. What kind of warranty does the company offer? Octagon Cleaning & Restoration offers a 5-year warranty on its high-quality, specialized cleaning services for all residential and commercial properties that it remediates. - Next, ask if the company if it is insured and licensed. Look for a company that is fully licensed and has the proper certifications to perform the job as required. The staff should be trained and highly experienced. Mold remediation requires a high degree of expertise. The person actually overseeing the work on your property should be able to communicate with you through the entire mold remediation and removal process each step of the way. - Finally, a company’s certification is just as important as its reputation. Octagon Cleaning & Restoration is IICRC certified—the industry standard. The Institute of Inspection Cleaning and Restoration (IICRC), is the institution that sets the standards and certifications for the inspection, cleaning, restoration and installation industries. More importantly, these are the standards that insurance companies adhere to. ## Mold Remediation Companies Near You If water damage happens to your residential or commercial property, and a mold situation follows, Octagon Cleaning & Restoration is the company to choose for the best and most complete mold remediation services. To learn more about mold remediation, read our blog **[5 Things to Know About Mold Mediation](/5-things-need-know-mold-mediation/)**. **Categories:** Mold Removal --- ### [What is the Goal of Mold Remediation?](https://octagonrestoration.com/blog/what-is-the-goal-of-mold-remediation/) **Published:** May 20, 2019 **Author:** octagon **Content:** This is a topic that is quite often misunderstood and misrepresented even by the majority of contractors in the indoor air quality industry. The primary issue comes down to regulation/standards or in this case lack thereof. While we do not often advocate for government intervention in private industry there is a time and place when it is needed to protect consumers. This industry is akin to the wild west at times in that there are no set procedures, protocols or methods that contractors are required by law to follow. This can be evidenced by contacting multiple “mold removal companies” for the same project and getting different work scopes, prices and results from every firm. Let’s take an attic for example which is an extremely common problem area in the Northeast where we operate. If an attic is plagued with microbial activity there is clearly an underlying issue that caused this condition. The vast majority of mold remediation contractors will not offer any guidance, remedies or referrals to a specialist for addressing the underlying cause of the mold growth. Most won’t even remove the mold properly with their remediation approach. **The most important aspect to mold remediation is to prevent the conditions that resulted in the mold growth from recurring and then to ensure that the prescription offered succeeds in the goal of true removal.** ## Mold Removal Companies: Learn How to Choose the Right One If you ever hear a mold remediation or indoor air quality specialist discuss killing mold, fogging, encapsulating or any chemical treatment that does not remove both mold growth and related spores you should respectfully walk away and **[look to a contractor who follows the IICRC and ACAC standards of care](/blog/how-to-choose-the-best-mold-remediation-company/)**. **The goal of mold remediation is quite simply, mold REMOVAL.** This is best achieved by installing required engineering controls such as poly containment, negative pressure systems, and HEPA filtration units to control the work areas. Impacted materials that are non-salvageable should be removed, bagged and disposed of and all surfaces should be cleaned by means of HEPA vacuuming, damp wiping and where appropriate aggressive or abrasive removal especially on wood surfaces. After surfaces are cleaned and free of mold growth it may be appropriate to apply a coating to provide protection or resistance to the cleaned wood surfaces. A 3rd party industrial hygiene consultant who is accredited by the ACAC as a CIE or CIEC should conduct an evaluation to verify cleaning efficacy prior to the work area being released. Getting back to the attic discussed previously. - Let’s assume it is a 1000 sf attic, 50% impacted by visible growth with typical **[Cladosporium](/blog/identifying-different-kinds-molds/)** species which is a condensation related mold that normally cannot simply be cleaned from the surface. “Contractor A” may propose spraying an antimicrobial agent possibly with some scrubbing and call this a treatment of the attic and charge $1800.00 (this is a reasonable price and sounds attractive). “Contractor B” may propose fogging the attic to “kill” mold growth and spores while calling this a treatment and charge $1000.00 (this is a reasonable price and sounds very attractive). - “Contractor C” meanwhile may propose media blasting or aggressive chemical cleaning, insulation removal followed by hygienic cleaning and insist on a qualified weatherization expert perform required improvements to ensure that mold does not recur. This cost may be several thousand dollars for mold removal and not even include the required preventative steps to address ventilation, air sealing, insulation, etc. This option is significantly more money but is the only option where the consumer is not being sold “snake oil” only to have the issues remain and eventually worsen over time. - Both contractor A & B may provide you with a “clean mold test” that they have conducted themselves. However, if a qualified 3rd party industrial hygiene consultant conducted this same testing the results most certainly would be much different. The most common occurrence of the scenario above takes place during a real estate transaction where a home seller wants a quick fix to address a mold issue found during inspections and the buyer then gets a false sense of security seeing a “clean mold test”. When in fact the mold was never actually removed and the cause never addressed. When the new owner takes possession of the home they never look into the attic until they sell years down the road and they are then forced to address the issue in its entirety at a significantly higher cost. To worsen this situation the home will be plagued with not just a mold issue but a recurring mold issue which can scare off new buyers. ## Maintaining a Healthy Environment with Mold Removal and Prevention Our approach at Octagon is to look at mold remediation from a building science perspective. We ensure that whenever possible property owners, tenants, buyers, real estate professionals, etc are all educated not only about the correct process for mold removal but also educated about prevention and how to maintain a healthy indoor environment. We stand behind every project we complete and take great pride in our workmanship. We are driven by a strong desire to excel in customer service, quality workmanship and staying ahead of the industries evolving demands. We hope this article has been helpful in navigating your way through the mold removal process and we hope you **[contact us for any IAQ needs](/contact/)** that may arise. **Categories:** Mold Removal --- ### [Mold in Your Home: In the Most Unexpected Places](https://octagonrestoration.com/blog/mold-in-your-home-in-the-most-unexpected-places/) **Published:** June 14, 2019 **Author:** octagon **Content:** Mold can show up in your house in the most unexpected places at the most unexpected times. It’s usually caused by a combination of factors, not just one, and the primary way to eliminate the problem is through effective [**mold mitigation**](/blog/what-is-the-goal-of-mold-remediation/). If mold outbreaks happen in the basement or under the kitchen sink, or recurring situations persist in the laundry room, attic, the bathroom, or along a baseboard, it’s important to find the causes of the mold to prevent it’s spreading and then eliminate it from your household permanently. Treating the surface of a mold outbreak is usually only a temporary solution. It’s what lurks beneath and how it got there that needs to be addressed. The best course of action, then, is to seek the services of a professional **[mold remediation company](/blog/how-to-choose-the-best-mold-remediation-company/)**—one that backs up their work with a warranty. ## Where does mold come from? A mold situation begins with those small, dark, little dots that, with ample moisture and nutrients, gradually spreads and grows across a wall or on a surface. You may open a closet door and see a dark circular pattern growing on the back wall and can only wonder how it got there? Mold has to come from somewhere and the reality is, it’s no mystery. Mold found indoors comes from the outdoors. There are many types of mold found in the environment—tens of thousands of species in a wide variety of colors, in fact—and many ways it can get in your home. Mold spores can drift indoors through a screened window or open door, or it can be carried in on shoes, a golf bag, a backpack, or a coat that gets hung in a closet, and then spread through the ventilation system. Mold spores can also enter your home through leaky roofs, foundations, door frames or window casements. Once the spores that are carried in or drift in are exposed to dampness, moisture or water, mold usually begins to grow there. The spores that come in through a leak somewhere in the structure of your house are already primed to grow. ## The cause of mold in unexpected places When mold shows up in an unexpected place in your home, failure to eliminate what caused the mold to grow means that the mold will return as soon as you clean it up. Most people would attribute excessive moisture as the main culprit for the growth of mold. After all, a musty odor and growing mold usually follow the discovery of a leaky pipe under your bathroom sink, water seepage along a basement wall or around a damaged window frame. If you have experienced any type of flooding in your home, whether from a burst pipe or Mother Nature, mold growth will likely follow. ## Where does mold grow in a home? However, you do not have to have a burst pipe or have experienced flooding for mold to develop in your home. Mold only needs a food source and moisture to grow and wreak havoc. That’s why it’s often found in the bathroom or shower walls and surfaces. Finding mold in the back of a closet may mean there is a structural problem that’s causing dampness or humidity. Turn on the exhaust fan while in the bathroom or install a dehumidifier in your house is a good first step in remediating the dampness that’s causing excessive moisture that’s feeding the mold spores. In addition to moisture, the majority of mold spores prefer a warm environment to grow in. Nevertheless, mold can grow in cooler areas in your house, such as a basement. No matter the temperature, mold will simply not grow without the combination of some moisture and a food source. That’s why in humid weather conditions, the warm air in your house combined with dampness provides the perfect environment for mold to grow in. Finding the right temperature and comfort zone during the warm or damp weather is a must to prevent finding mold in unexpected places in your home. Airflow is another likely culprit that can lead to the spread of mold in unexpected places in your home. Mold will grow in poorly ventilated areas in the house. If surface areas are well-ventilated then mold spores cannot settle there long enough to begin to grow. Proper ventilation and exhaust fans in the laundry or bathroom can keep your home dry and prevent mold from growing. ## What you can do! If mold begins to appear on surfaces in unexpected places in your home, it may be time to have a professional mold remediation service make an assessment of your property to find the problem. For mold mitigation in the most difficult places throughout your house, Octagon Cleaning & Restoration is the company to choose for the best and most complete mold remediation services. The work is guaranteed and backed up by**[ Octagon’s second-to-none warranty](/contact/)**. **Categories:** Mold Removal --- ### [What is Emergency Response Protocol (and Why Does Your Business Need One)?](https://octagonrestoration.com/blog/what-is-emergency-response-protocol-and-why-does-your-business-need-one/) **Published:** September 3, 2019 **Author:** octagon **Content:** For any company, having an **[Emergency Response Protocol (ERP](/blog/what-is-erp-and-how-does-it-work/))** means having a plan for your business when an emergency strikes. In the event of such an emergency, ensuring continuity for your business is the top priority. It may be a cliché to say so, but no business owner should leave it to chance or wait until after a disaster happens before coming up with a plan. Knowing what to do and when after a natural or manmade disaster should be essential to every business owner’s business plan. ## The Impact of Disasters on Small Businesses Emergencies and disasters of any size that impact your business can lead to a permanent closing. It’s not a scare tactic. It’s a statistic. The fact is small businesses are more vulnerable to natural disasters. FEMA’s oft-cited business failure rate of near 40% after a natural disaster is one such sobering statistic. Add another 25% to those businesses that open after a disaster only to shut their doors within two years. That’s a staggering 2 out of 3 small businesses gone from a community. No one wants to lose their business or see Main Street boarded up following a disaster. Small businesses are vital to the economic health of every community. It’s not just important for a company’s profitability and its employees, but the overall community for businesses to remain open and continue to thrive. Yet, it isn’t easy for many small businesses and companies to find the time or resources to develop an ERP. In most instances, the plan relies on insurance to aid in rebounding from a natural or manmade disaster. Insurance may cover some or a majority of the losses, but it will not ensure the continuity of your business. ## Why Your Business Needs an ERP in Place That’s why every business should have an ERP in place. ERP is a **[strategic plan for businesses](/commercial/emergency-response-protocol/)** to successfully respond to manmade and natural disasters. The design and execution of an emergency response protocol means creating a working model that a business can implement when an emergency situation arises. Having one in place can ensure business continuity. Businesses large and small should conduct risk assessments that are shaped by the degree and complexity of their business operations beforehand. #### Contract with an ERP Partner The reality is that developing an ERP and having one in place can be limited by many constraints. The resources, assets, and skilled personnel on staff with the expertise to effectuate an ERP are often beyond the reach of many businesses. Therefore, contracting with a full-service restoration company can greatly benefit you and your business. **[Partnering with a restoration company](/how-to-choose-the-best-mold-remediation-company/)** to develop a plan ensures that your business is disaster-ready. Every detail and contingency is laid out in advance that best fits your business’ needs. Having the necessary data and documentation stored securely in advance allows for protocols to be implemented in a timely manner—which is as soon as possible to ensure continuity. If a disaster occurs, the restoration company will immediately take action to employ the protocols—the personnel, equipment, and devices as defined by your ERP. #### The Critical Role of Clear Communication and Coordination Just as importantly, effective communication plays a large role when an ERP has to be implemented. One of the biggest challenges for businesses during a disaster is keeping informed of events as they unfold. Depending on the disaster’s circumstances, whether impending or without warning, the restoration company plays a key role in coordinating with you, emergency personnel, and response teams before, during, and after the disaster. #### Preparation is Key Preparing before an emergency plays a vital role in the long-term success of your company. An ERP can greatly ensure your business’s continuity should a disaster happen. Partnering with a full-service restoration company to manage the crisis allows professionals to prioritize the respective mitigation, recovery, and restoration to ensure your company is up and open for business with the least amount of disruption to you, your employees, and the community as a whole. ## Choosing a Restoration Company with 24/7 Emergency Services Octagon Cleaning & Restoration is a full-service restoration company that specializes in ERP planning and implementation. When it comes to persevering through a disaster, don’t leave your business to chance. Octagon is a certified IICRC firm, OSHA 10 certified, and EPA RRP certified company that will work with you to see the continuity of your business through the most difficult times. **[Contact us to get started with an ERP](/contact/)** for your business today! **Categories:** Emergency Response Protocol --- ### [Can Dirty Air Ducts Cause Health Problems?](https://octagonrestoration.com/blog/can-dirty-air-ducts-cause-health-problems/) **Published:** October 15, 2019 **Author:** octagon **Content:** Contaminated, dirty air duct systems can pose health problems that may lead to persistent respiratory issues for employees on the job or family members in the home. If such health problems arise, consulting with a [professional air duct cleaning service](/commercial/air-duct-cleaning/) would be a good first step to determine if the ductwork is the problem. Dirty, dusty air ducts are not uncommon to newer or older buildings. Though common dust is not a risk to your health, the type of particulate matter that the dust may carry can be. ## Commercial and Residential Air Duct Cleaning for Healthy Indoor Environments Air duct systems contaminated with harmful particulate matter in commercial, industrial, institutional, or residential environments are a risk to the health of customers, staff, patients, visitors, and families alike. Particulate matter can vary in size, shape, and composition. Also known as particle pollution, particulates consist of a fine airborne mixture of solid and-or liquid particles. Their size, 10 micrometers in diameter or smaller, remain suspended in the air, outdoors and indoors. The small particles are inhalable and can be a source of concern, especially to those susceptible to respiratory ailments. The dust that carries indoor particulate matter through air duct systems can be a potential health risk. ## Don’t Settle for Dust Dust, in most cases, is relatively harmless. It’s the fine dirt kicked up in the wake of a speeding car, or those minute particles we see in the light of a sunbeam drifting through the living room. Yet dust consists of microscopic particles and it can mix with all kinds of residue from other microscopic solid matter like pet dander, paper, pollen, plastic, textile fibers, mold spores, fungi, dead skin, insect follicles, and rodent feces. Once it mixes and moves through or settles on the surface of ductwork, it can contaminate your HVAC system and become a breeding ground for bacteria, mites, and other allergens that can spread throughout a factory, shop, hospital ward, office or home. Dirty air ducts allow fine particulate contaminants to travel throughout any building, room to room, space to space. The health problems that may arise related to the exposure of harmful inhalable particles that can affect the throat, eyes, sinuses, and lungs. This exposure is linked to a number of health-related problems ranging from eye, nose and throat irritation to aggravation of respiratory ailments and disease symptoms. For example, [allergies](/blog/suffering-from-allergies-it-could-really-mean-your-upholstery-needs-cleaning/) and asthma can be aroused by the dust mixed with pet dander, mold spores, pollen and other allergic particles carried through dirty air ducts. If allergic reactions or asthmatic attacks are triggered or such symptoms are worse at indoor locations like the office or at home than elsewhere inside, it is not unreasonable to consider a dirty air duct system may be a contributing factor. Besides allergens, viruses, fungi, and bacteria that cause respiratory infections can also linger in dirty air ducts. Every time air is pushed through an air duct system, it circulates throughout the building, blowing out some of the germs into the workspace or living spaces. If your friends, family or colleagues are getting sick with respiratory infections more frequently than what may be considered average, it may be a good time to consult with a professional air duct cleaning service. ## How Do You Know If Your Ducts Need to Be Cleaned? Turning to a professional air duct cleaning service is the most effective way to know when your air ducts need to be cleaned. They can do this with a simple inspection. Inspection and cleaning of your duct system can greatly improve the indoor air quality of your work or living space. In addition, clean air ducts are vital for a healthy indoor environment and a smooth operating HVAC system. Professional air duct cleaning services provide decontamination through high-efficiency particulate (HEPA) filtrated vacuuming of the system. They will ensure that dirt, debris, and other contaminants are fully removed from any ductwork system. Having trained professionals from Octagon Cleaning & Restoration inspect, assess and, if necessary, clean the air duct system in your residential dwelling or commercial building will at the very least eliminate a cause of concern for ongoing health-related issues. At best, [Octagon Cleaning & Restoration ](/contact/)may reveal a prime source for those health problems on the job or at home. **Categories:** Commercial Air Duct Cleaning --- ### [Signs of Hidden Water Damage on Your Property](https://octagonrestoration.com/blog/signs-of-hidden-water-damage-on-your-property/) **Published:** November 21, 2019 **Author:** octagon **Content:** The problem with [hidden water damage](/residential/residential-water-damage/) is twofold: visually, it can go undetected for a long time and, in doing so; it can seriously damage your home. Long-term water damage can cause the wood to rot around window sills, casements, door frames, and inside walls, it can pose a[ hidden danger](/the-hidden-dangers-of-water-damage/) to your health in the growth of toxic mold, and it can even weaken the foundation or cause structural deterioration. Water damage clean up can be costly to homeowners, too. Chances are, any water damage restoration as a result of hidden water damage undertaken by a homeowner will be out-of-pocket. Even though water damage is one of the most frequent sources of home insurance claims, if the hidden damage is ‘gradual’ then it is generally not covered by homeowner policies (word of advice: check your homeowner policy today). The key to avoiding such catastrophe to your home, as well as your savings, is to be wary for troubling signs of hidden water damage on your property—especially this time of year! Autumn in Maine and New Hampshire bring harsh winds and heavy rainstorms. With winter comes months of freezing rain, snow, and ice buildup. All the while your house is subjected to months of wet weather and moisture. ## Water Damage: Where and When You Least Expect It Even the most solidly built house can occasionally have water damage. A roof flashing may slightly buckle in a windstorm or partially dislodged due to ice, and water can enter along the side of a chimney. How well is your basement sealed? If your house happens to be below street level then your foundation can take a wet beating with each storm. Around window sills, water seepage inside your walls is not uncommon after wind-driven rainstorms. By the time mold finally comes to the surface, the wall could be on the verge of collapse. Even a hairpin crack in a water pipe, out of sight beneath floorboards or interior walls, will expand over time and cause water damage to your home. Every house and building is an intricate structure. Inside the walls, above the ceiling, and beneath the floorboards are all the inner workings of a house. We do not see the pipes, wiring, conduits, and ventilation system that make a home or building function. Because water damage can occur in any nook or cranny or within any wall, regular inspection of your house should be as routine as a spring cleaning. ## Checking for Signs of Hidden Water Damage Some of the areas to check for potential hidden water damage around the house are your floors, ceilings or walls. Look for discoloration on sidewalls, around window casements and doorframes. - Water spots are obvious signs of hidden water damage. However, if the paint is flaking, or drywall is cracking, even small sections, it could be a sign of a water leak within. - If tile or floorboards are slightly bulging or raised it could be a sign of water buildup. An unexplained stain on a carpet (excluding your beloved Fido) is another sign you may have some type of hidden water damage. - Checking the plumbing for leaks and signs of corrosion is another preventive measure homeowners can take to ensure against hidden water damage. If there are small puddles or pools under the sink or around the toilet, or if leaking is occurring under the floorboards beneath the bathtub, there could be a crack in the pipe. Hoses in washing machines or dishwashers that are showing signs of wear become brittle or too flexible and crack. When inspecting, look for water damage around the appliances, along the walls or on or under the flooring. - The roof and attic should be inspected as well. On the outside, look for damaged or loose flashing and cracked, curling or broken shingles. In the attic, check for tell-tale water spots on the ceiling or floorboards. Especially check and inspect the chimney area and venting. - Odors are a sure sign that you have hidden water damage. If you are getting intermittent whiffs of mold or mildew in your house, especially when it’s damp, humid, or raining out, follow your nose­­—it can lead to the source of the problem. Likely spots are under sinks, in the basement or interior closet sidewalls. - Finally, outside, if standing water remains in your yard for days after rainstorms, it’s a sure sign of poor drainage. Poor drainage can cause gradual seepage into your basement or possibly damage your foundation. ## Leave Water Damage Clean Up to the Experts Water damage clean up and restoration is far less expensive than waiting for the problem to ‘disappear’ on its own. Hidden water damage can be detected with regular inspections of your property. If there has been a heavy rainstorm or prolonged periods of rain, and there’s a whiff of mildew in a closet, or any paint flaking on walls, or water spots on the ceiling, you should contact the professionals at Octagon Cleaning & Restoration for an inspection. If there is hidden water damage occurring in your home [the experts at Octagon Cleaning & Restoration ](/contact/)will locate the source and fix the problem. **Categories:** Water Damage Restoration --- ### [A Guide to the Asbestos Removal Process](https://octagonrestoration.com/blog/a-guide-to-the-asbestos-removal-process/) **Published:** January 9, 2020 **Author:** octagon **Content:** It’s no secret: [Asbestos removal from a residential](/services/asbestos-removal/) or commercial property is important because asbestos is a toxic substance. One that poses a health hazard to those exposed to it over a period of time. Asbestos was a common building material until its toxicity—which can cause respiratory [diseases and types of cancer](https://www.pleuralmesothelioma.com/treatment/)—became public knowledge in the 1970s. The problem is that asbestos had been widely used in building materials for about every type of structure—schools, churches, office buildings, ships, department stores, grocery stores, and residential housing—from the 1930s and 1940s to the late 1970s and 1980s. ## Where Asbestos Typically Found? Though, as a building material, asbestos is commonly associated with insulation, it was also used to make many products and components for material inside and outside of houses and buildings. In older homes, and [structures](/commercial/asbestos-abatement/) like warehouses, offices, factories, garages, etc., the potential for some asbestos-made material can also be found in: - roof gutters - outlet switches - roof felt shingles - artificial fireplace logs - incandescent light fixtures - acoustic ceiling tile - vinyl tiling and linoleum flooring and adhesives - window sill putty - pipe and furnace insulation and duct tape - siding and undersheeting - electrical outlets and switches - recessed lighting fixtures The current estimate is that approximately 30 million commercial and residential buildings in the U.S. have significant amounts of asbestos material in them. If you have an older property and are planning to renovate, remodel, repair or demolish sections of it you should schedule an asbestos inspection first by a licensed and certified asbestos removal inspector. ## Leave Asbestos Removal to the Professionals–Here’s Why! Materials containing asbestos, if left undisturbed, pose minor risks as long as the material remains intact. However, the risks increase when the material is damaged, disturbed or begins to disintegrate. The latter is inevitable, and if you work or live in an older building with flooring and walls showing their age, it may be time for an inspection as well. The asbestos removal process is not difficult, but it is detailed and does require expertise by qualified and certified professionals. **Do not remove asbestos yourself!** It is not a DIY project. Its **removal and disposal are governed by local, state, and federal laws.** More importantly, you will present a health risk to yourself, your family, employees, guests, customers, and so on. There is a process. Here is a guide for what to expect if asbestos removal is necessary for your property: ### Start with an Asbestos Inspection Before any construction project begins in an older building begins, have a certified asbestos professional or inspector, i.e., someone who has gone through and passed an EPA-approved training program, perform a visual inspection of the house or building. The inspector will identify any material made of asbestos or take samples for testing of any suspected material. You will receive a written evaluation of the inspection. If asbestos is found in the building, the material, its location and a detailed recommendation for its removal (or status) will be provided. ### The Asbestos Abatement Process The asbestos removal, referred to as abatement, from your property, must be done by an asbestos abatement company certified by the state’s governing agency. It must be done according to regulation to ensure safety. Octagon Cleaning & Restoration have certified asbestos abatement specialists for the handling, removal, and disposal of asbestos material from your property. 1. Before work begins you should receive a written contract detailing plans for removal and details of local, state, and federal regulations that must be followed. This includes the necessary notification requirements and permits for local agencies, and procedurally, the removal, transport, and disposal of the asbestos material. 2. The area of work must be properly identified and sealed off. The site must be clearly marked hazardous, and be completely partitioned from the rest of the property, including ventilation, with plastic sheeting or temporary walls. Air and heating systems should be shut off during the work to prevent asbestos fibers from becoming airborne and spreading throughout the building. 3. The team handles asbestos waste to limit and reduce the risk of the fibers becoming airborne. Material is wetted and removed as is, not broken into smaller pieces, to prevent the release of hazardous fibers. Keeping the material wet further reduces the fibers from becoming airborne during removal and cleanup. 4. As cleanup progresses, the worksite will remain free of debris. All asbestos material will be bagged and labeled for removal. Workers wear protective clothing, eyewear, and respiratory masks. To prevent contamination to any other part of the building or house, the worksite is washed and cleaned daily with wet mops and towels. Only HEPA filtered (High-efficiency particulate air) vacuums are used to clean the air and all surface areas of lingering asbestos dust. 5. After the asbestos removal is completed and the site is thoroughly cleaned, an air test will be conducted to ensure the house or building is free of asbestos. You will receive a written guarantee of the work done, that the structure has passed an air quality inspection, and that it is safe to resume daily activities in the area. If you have any questions about getting an inspection or about the asbestos removal process[**, contact one of our experts today**](/contact/). > [Schedule Asbestos Removal with a DEP Licensed Professional ](/contact/) **Categories:** Asbestos Removal --- ### [Is Water Damage Covered by Home Insurance?](https://octagonrestoration.com/blog/is-water-damage-covered-by-home-insurance/) **Published:** January 22, 2020 **Author:** octagon **Content:** In most homeowner insurance policies coverage for natural disasters such as wind, hail, fire, or lightning are included in your standard policy that covers your personal property, your dwelling, and personal liability for injury or damages to another property. However, [water damage](/residential/residential-water-damage/) covered by home insurance will usually be subjected to scrutiny by your insurance company, and it may or may not require additional insurance by the homeowner. Once you experience water damage in your home it can leave you vulnerable and asking yourself: What should I do? Who should I call to help clean up the water? Will my homeowner’s insurance policy cover the damages? One of the first things you should do is to stay calm and stop the water from flowing. Once you stop the water from flowing, you will want to contact a disaster restoration company that is [IICRC certified](https://www.iicrc.org/page/IICRCStandards) (Institute of Inspection Cleaning and Restoration) to mitigate the damages. Then you will need to contact your local insurance agent to discuss the loss in detail to determine if your insurance company will cover the damages. During this process, your insurance company will identify the type of loss from one of four instances of losses: - Water - Backup - Overflow Discharge - Flood Often, they will need to send out an insurance adjuster to inspect the damages to confirm whether it’s covered under your homeowner’s insurance. While waiting for your insurance adjuster to inspect the damages, you may be trying to determine if the damage is going to be covered under your homeowner’s insurance policy. You can do this by reviewing the declarations page on your policy. The standard homeowner’s insurance water damage policy will typically cover sudden or accidental water damages such as a burst pipe or accidental overflow. #### **Ask yourself what caused the damage?** - Was it sudden or accidental? - Was it from a burst pipe? - Was it from flooding due to wind or rain? - Was it from an ice dam on the roof? - Was it caused by frozen pipes? - Was it from an appliance that malfunctioned? - Was it from issues in the home that have not been addressed? - Was it from flooding from a storm? - Was it from a sewer backup? #### **Claims that your insurance policy does not typically cover unless you have additional endorsements:** - Sewer backups - Damage from a flood - Mold #### **Examples of items that are usually excluded from Insurance coverage.** - The source of the damage: For instance, your washing machine overflowed causing water damage to the floor of your laundry room, your homeowners’ insurance will not cover the costs to repair or replace the washing machine but it will cover the repair or replacement of the floor. - Your boiler fails and floods your basement. The repair to the boiler will not be covered under your policy. - A tree falls on your home and causes water damage inside your home. The removal of the tree will not be covered. - Pipe burst in the ceiling of your home. The repair to the pipe that caused the damage will not be covered but the resulting damage will typically be covered. - Damage caused by lack of maintenance such as a leaking pipe that has gone unrepaired. - Neglect, for example, water damage that occurred and the insured was aware of but did not address the damages for an extended period which resulted in additional damages to the property. The best way to know what is and isn’t going to be covered by your homeowner’s insurance policy is by knowing what your insurance policy includes and by making sure you have the correct endorsements on your insurance policy. One of the biggest mistakes a homeowner makes when purchasing homeowners’ insurance is not insuring their home adequately to keep their premiums down. To ensure that you have adequate insurance with the correct endorsements you will need to contact your insurance agent to discuss the best options for you and your home. Below is more information about water damage on insurance policies in general. ## Check Your Insurance Policy Before Damage Occurs Few would argue that insurance is a numbers game—one that is not in favor of the policyholder. Therefore, “Is water damage covered by home insurance?” is not the question you want to ask your agent after the fact. Homeowners should thoroughly read and comprehend their policies not only to ensure that their home is fully covered but to know the limits of that coverage. Insurance policies should have an exhaustive list of what is covered in the event of a disaster. It may be grouped by category or even alphabetized. Though the coverage may list a considerable number of perils and protections for the homeowner benefits, just as important is that which is not listed. If your house or property is damaged, then the insurance company will only payout on any claims that are listed on the policy. ## Water Damage and Freezing: Leading Home Insurance Losses Water damage is one area of coverage that should be well-defined on your policy. It is listed as a peril on standard policies under “Water damage and freezing.” **Water damage is one of the most frequent causes of damage to a home and, on average, according to the ISO (Insurance Services Office provides statistical and actuarial information for companies and businesses), is third in home insurance losses after fire and lightning, and wind and hail.** In 2015, water damage and freezing were actually the leading home insurance losses by cause according to data collected by the ISO. Water damage claim situations will most likely be subjected to a degree of scrutiny and interpretation. The good news is, most homeowners carry a basic homeowners’ insurance policy referred to as an HO-3 policy. The HO-3 policy carries a broad range of coverage that includes specific perils or problems that protect your home and personal belongings in the event of a disaster. Common perils that relate to water damage that most policies cover are for the accidental overflow of water as a result of: - Plumbing, heating, air conditioning or automatic fire protection system issues; - when a steam system, heating system, air conditioning or automatic fire protection system suddenly cracks or fails due to an accident; - or freezing of plumbing and other systems. Unfortunately, if the water damage in your home is gradual then it probably will not be covered by your insurance. Gradual water damage occurs slowly, over time, and can be due to many reasons. Some claims for water damage that may be denied are for plumbing issues like leaking pipes and faucets that result in damage to walls, floors or ceilings and the accompanying mold that may form. - Cracks that form in the foundation that causes water seepage. - Deterioration, age or rot of window sills, door frames, roof tiles, shingles or flashings that show an obvious need of repair and have been neglected. ## When in Doubt, Call the Professionals Homeowners face many risks and it is important to have the right coverage for their property. Be prepared and know in advance the extent of your coverage. **When water damage happens it can occur rapidly and should be addressed immediately to limit further damage to your property.** Your insurance agent will most likely advise you to contact a professional water damage restoration company like Octagon Cleaning & Restoration. They can help homeowners through the difficult cleanup and challenges ahead. Octagon Cleaning & Restoration is certified by the IICRC —the governing body that sets the standards and certifications that sets the standards that insurance companies adhere to. > [Have Water Damage? ](/contact/) > [Get a Free Estimate for Removal Today!](/contact/) **Categories:** Water Damage Restoration --- ### [Will Mold Come Back After Remediation?](https://octagonrestoration.com/blog/will-mold-come-back-after-remediation/) **Published:** March 3, 2020 **Author:** octagon **Content:** The world of [mold remediation](/residential/residential-mold-removal/) is a strange one, indeed. Mold is ubiquitous and is required for the normal process of decomposition of organic matter. However, when mold is growing in the indoor environment, it can be an indicator that something is very wrong. Mold exposure and the resulting health effects impact different people very differently; reactions can range from no systems at all to a very serious respiratory and allergenic reactions even in some cases, untreatable lung infections. So, when mold is discovered in the indoor environment, what do you do and how do you ensure it never comes back? The answer may not be as simple as it may seem but let’s give it a shot and try to unravel the mystery. ## What is Mold Remediation? Let’s first start with the discussion on the[ definition of mold remediation](/blog/what-is-the-goal-of-mold-remediation/). **Mold remediation should ALWAYS be about the REMOVAL of mold growth and spores and never about killing, treating or any other term that resembles those phrases.** Mold growth to meet the definition of the IICRC S520 must be removed from an abated structure and associated spores must be reduced to levels and species similar to those found in the outdoor environment to be considered complete. Anything short of this standard is an improper and incomplete remediation effort. Here is the problem however, there are no federal or state standards governing the mold remediation industry other than a handful of States that govern certain aspects of the industry. Put another way a contractor can come into your home or business and charge thousands of dollars to spray, fog paint over or blow fairy dust onto the active mold and not be in violation of any federal or state law in most areas of our country. What can you as a homeowner do about it if you’re the victim of such actions? Nothing at all! Buyer beware is all you can do, unfortunately. ## Hire an IICRC Accredited Mold Remediator Educate yourself on the IICRC standards of care and make sure the contractor is certified by the IICRC and accredited in all appropriate categories by the ACAC. These organizations set the standard in the industry for all remediation procedures but the industry is self-governed and there is no recourse for these improper practices. Doing your research first and then hiring a qualified indoor environmental consultant to guide the remediation project is your best defense against being taken for a ride. So let’s assume that your mold removal/remediation contractor is doing everything the right way and that the mold condition is returned from a condition 3 (contaminated) to a condition 1 (normal fungal ecology) environment as determined by the industrial hygiene consultant. ### Will the mold growth return after a period of time elapses? The short answer is maybe; if you do not address all underlying conditions that led to the mold development (moisture and humidity) the mold will most likely return. If your mold condition was the result of anomalous water damage such as burst pipes then most likely you will not have to worry about recurring mold issues in the future. If however, the mold conditions are due to chronic humidity in a bathroom, crawlspace or venting deficiencies in the attic you will likely have a return to the same condition if corrective steps are not taken. Attic and crawlspaces are some of the most common areas of a home or business for mold growth to develop but often the cure for these moisture issues is quite simple and within reach for most homeowners. ## Have a Mold Remediation Process in Place Mold remediation projects should never be undertaken without a plan in place to remedy the moisture issue that allowed the mold to develop in the first place. Keeping a home or business clean of excess dust and debris while managing moisture is a surefire way to prevent a recurring mold condition. > [Have Mold? ](https://octagonrestoration.com/contact/) > > [Get a Free Estimate for Remediation](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [Restoring a Commercial Building After Water Damage](https://octagonrestoration.com/blog/restoring-a-commercial-building-after-water-damage/) **Published:** March 17, 2020 **Author:** octagon **Content:** [Water damage](/commercial/water-damage/) in any building can be a catastrophic event but when the building is a commercial enterprise it can be debilitating if not handled properly and quickly. The first step in assessing water damage in a commercial environment is [performing a risk assessment](/blog/what-is-emergency-response-protocol-and-why-does-your-business-need-one/) to determine what risks or potential risks exist to occupants, workers, and other personnel**. Electrical hazards, slip hazards, HVAC system contamination and bacterial contamination are just some examples of potential risks during and after a water damage event.** The second step in assessing a water damage event is to mitigate damages to prevent secondary damages and to incorporate a drying plan to reduce downtime. Secondary damages can include mold growth, permanent damages to carpet, wall coverings, artwork, critical documents, etc. Let’s break down some of these topics into a greater discussion. ## Step 1: Determine the Risks ### Electrical Hazards Electrical Hazards can include power strips in offices getting wet, water from above impacting junction boxes, lights, fire alarm systems etc. All power to impacted areas where electrical systems could be impacted should be immediately shut off at the circuit breaker panel if safe to do so. A qualified electrician should be hired to assess any damages and to ensure all areas are safe from shock hazards. ### Slip and Fall Hazards Slip and fall hazards are some of the most common hazards in any water damage event. Every effort should be made to reduce risks to include water removal, proper warning signs and restricting access to damaged areas. ### HVAC System Contaminations [HVAC systems should be assessed](/blog/can-dirty-air-ducts-cause-health-problems/) to determine if any moisture has impacted the system. Contaminated water poses an imminent risk to occupants in the building due to the risk of bacteria, MVOS’s and other microorganisms becoming airborne. Even clean water when stagnant in the HVAC system for an extended period (typically over 48 hours) rapidly degrades and can result in deteriorated air quality and potential exposure risks. After water damage events impacting a mechanical system, a qualified HVAC expert should assess the system and the associated ductwork should be cleaned by a NADCA certified firm. ### Bacterial Contamination Category 1 or “clean” water damage situations are much less of a risk in terms of immediate health risks to occupant health and safety. Category 2 (contaminated water with potential risk of harm such as groundwater) and category 3 (significant contamination such as sewage) water damage disasters pose a much greater risk to occupant health due to potential viruses, bacteria, chemicals, and disease-causing pathogens typically present in this type of water. Immediate evacuation of occupants is often prudent in category 2 water damage events and is almost always required in category 3 water damage events. ## Step 2: Mitigate Commercial Water Damage Proper mitigation during water damage is a critical step in restoring a building–but what exactly does mitigation mean with respect to restoring a building? Mitigation involves removing all excess water, quickly identifying salvageable vs non-salvageable building materials/contents, quickly identifying class 4 areas of damage which are difficult/technical drying challenges with bound moisture and establishing a restoration plan for demolition and drying. The ultimate goal of mitigation in commercial settings is to dry the structure with as little demolition as possible and to limit downtime of the operation. ### The Key to Success is Having a Water Damage Clean up Process in Place Good communication throughout the entire process is key to a successful outcome. This includes communication with facilities management, subcontractors, water mitigation techs, etc. Every step should be thoroughly documented, including photos, notes, and moisture mapping. A pre-set disaster emergency response plan is the best way to ensure a rapid response and timely building restoration. Most progressive companies have some type of plan in place which should include all of the building’s mechanical information, electrical layouts/shut-offs, water shutoffs, location of critical documents, staging areas and contact information for key employees/contractors. No one ever wishes for a water damage event to strike their building, but chances are that at some point you’ll be the victim of a water damage disaster. When disaster does strike have a plan already in place and more importantly ensure you call in a qualified expert to perform the required mitigation. With a well thought out and well-executed mitigation/drying plan you’ll be up and running in no time. > [Have Water Damage? ](https://octagonrestoration.com/contact/) > > [Get a Free Estimate for Removal Today!](https://octagonrestoration.com/contact/) **Categories:** Water Damage Restoration --- ### [COVID-19 Cleaning and Disinfecting](https://octagonrestoration.com/blog/covid-19-cleaning-and-disinfecting/) **Published:** March 23, 2020 **Author:** octagon **Content:** ## What is COVID-19? COVID-19 is a highly contagious respiratory illness that spreads person to person through respiratory droplets and is caused by a new type of Coronavirus. Respiratory droplets are spread by an infected person through coughing and sneezing. Once an infected person coughs and or sneezes, droplets escape into the air and land on surfaces or inhaled by a nearby person. Once contracted, symptoms range from cold-like symptoms to more severe life-threatening conditions. ## Best Ways to Avoid Contracting or Spreading COVID-19 ### The best ways to avoid contracting COVID-19 is by: 1. Avoid crowded places 2. Keep a 6-foot distance between you and another person 3. Frequently washing your hands using soap for at least 20 seconds. Please click on the following link for proper handwashing instructions from the Centers for Disease Control 4. Use hand sanitizer containing at least 60% alcohol when soap and water aren’t available 5. Avoid touching your face, eyes, nose or mouth 6. Cleaning and sanitizing surfaces that you touch before you touch them or wear rubber gloves 7. Shower using soap and water when you return home from public places ### The best ways to avoid spreading COVID-19 is by: - Avoid traveling outside the home until your symptom-free - Cover your coughs and sneezes using your elbow - Frequently washing your hands for at least 20 seconds after you cough, sneeze, touch your face or use the restroom - Wear a facemask - Keep a 6-foot distance between you and another person ## COVID-19 Cleaning and Disinfection ### The best way to properly clean and sanitize your homes or businesses: - Wear disposable gloves when cleaning and sanitizing - Clean and sanitize frequently touched surfaces daily using household cleaning supplies and or disinfectants. Please follow package instructions for proper applications and wear the necessary PPE before applying to surfaces. ### The best way to properly clean and sanitize your vehicle: - Frequently sanitizing surfaces such as the steering wheel, door handles, signal light switches, windshield washer/wiper switches, gear shifter and all other frequently touched surfaces in your vehicle. - Clean and sanitize carpets, dashboards, consoles, seats, headrests, and any other surface that droplets from sneezing or coughing can land on. Cleaning and sanitizing are a very detailed process which takes a lot of time and energy. If you don’t have the necessary COVID-19 cleaning and disinfecting products, time or ability to properly clean and sanitize your home or business, please contact a restoration company that specializes in infection control cleaning and sanitizing such as [Octagon Cleaning and Restoration](/specialized-cleaning/infection-control-cleaning/). At Octagon Cleaning and Restoration, we follow strict CDC guidelines while safely cleaning and sanitizing your home or business. [**We offer free over the phone quotes**](/contact/) for our different types of cleaning and sanitizing services. We can accommodate most schedules to clean and sanitize as often as you wish. We can clean high touch surfaces or provide a full detail cleaning of your home or business. **Categories:** Infection Control --- ### [After a Communicable Disease: The Cleaning Process](https://octagonrestoration.com/blog/infectious-disease-cleaning/) **Published:** May 7, 2020 **Author:** octagon **Content:** Infectious control cleaning (IC cleaning), what does this bring to mind? In the current state around the world Coronavirus is at the forefront of everyone’s minds, whether this is on a personal level, or a professional level. The reality that we are all living in is that this pandemic is affecting us all in some way. We have all heard the [recommended guidelines from the CDC and the WHO](/blog/covid-19-cleaning-and-disinfecting/). This blog will be about the procedures being conducted to clean up after such viruses. ## Types of Infection Control Cleaning There are two types of infection control cleanings that can be performed. **High Touch/Contact cleaning** is aimed at being more preventative while a **Full Deep Cleaning** can be performed should you have a person or persons who are confirmed positive. Each type of cleaning involves the use of an EPA registered disinfectant. These disinfectants appear on the EPA List N. During both levels of cleaning technicians should be in full personal protective equipment which includes: suits (with hoods and boots), gloves, respirators and safety glasses. ### High Touch Cleaning High touch/contact cleaning includes surfaces such as hand rails, door knobs, light switches, desks, desk top items, phones, vehicle interiors, tools, equipment etc. The process includes a fogging or misting of surfaces with the EPA approved disinfectant. It is then allowed to remain on the surface for the period of time as directed by the manufacturer. The surface would then be damp wiped with the same disinfectant and disposable rags. A second light fogging or misting of surfaces with the disinfectant would follow the hand wiping. The second application would then be allowed to remain on the surface to dry. In an office environment it is advised that any loose papers be filed or put away and that all electronics be shut down and/ or powered off as to not be damaged during the cleaning process. ### Full Deep Cleaning ![Infectious Disease Full Deep Cleaning](https://octagonrestoration.com/wp-content/uploads/2020/05/infectious-disease-cleaning-1.jpg) The full deep cleaning includes everything outlined in a high touch cleaning and also includes the walls, floors, carpet, and furniture upholstery. When cleaning the carpet and upholstery the use of the EPA registered disinfectant would be used as a pre spray on those surfaces followed by a deep, high temperature, steam cleaning. Once again that same disinfectant would then be applied by fogging or misting once the steam clean has been complete and allowed to dry. Should your office or facility have cloth cubicles the fogging or misting can also be applied to the cloth of cubical walls. The processes outlined here can be conducted for not only the current Coronavirus but most other viruses as well. Bear in mind with diseases as serious and contagious as COVID-19, professional help is always advised. [Contact us](/contact/) at Octagon if you have questions or concerns about infectious disease cleaning. [![Infection Control Cleaning Contact](https://octagonrestoration.com/wp-content/uploads/2020/05/infection-control-cleaning-contact-1.jpg)](/contact/) **Categories:** Infection Control --- ### [Home Water Damage Clean Up: Your Questions Answered](https://octagonrestoration.com/blog/home-water-damage-faqs/) **Published:** May 19, 2020 **Author:** octagon **Content:** ## **What do you do if your house has water damage?** The first thing you want to do is to **stop the water from flowing**. Before you should attempt to enter the affected areas, you will want to **determine if it is safe to enter** by recognizing and understanding the following safety hazards: - **Electrocution** – Electrical outlets near or on the floor, power supplies, extension cords, appliances, or electrical equipment in the affected areas - **Falling hazards** – When building materials become wet, they lose their structural integrity and weaken. You will want to look out for sagging or fallen ceilings, fixtures and building materials - **Bodily injury** – broken glass, nails, screws, and sharp edges from fallen debris hidden in the water ![](https://octagonrestoration.com/wp-content/uploads/2020/05/home-water-damage-floor-1.jpg) Once you have determined if it is safe to enter the affected areas, the first thing you will want to do is stop the water from flowing. To do this you must: 1. Identify the source that is causing the damage 2. Stop the source of the loss: See below for suggestions based on the source of the loss 3. If the source is a burst pipe, leaking appliance, or other plumbing malfunction you will want to shut off the water supply. If you are not successful finding the shutoff, you will want to consult a professional to shut the water off and make repairs as quickly as possible 4. If the source was a sewer or drain backup, contact a plumbing professional to clear the clog. 5. If the source was flooding, stay out of the home until the water recedes and officials determine that the home is safe to enter. 6. If the source was from a crack in your foundation, you will want to contact a waterproofing specialist to identify and correct the issues. 7. Get rid of the water. ## **How do you get water out of your house?** When water infiltrates a home, it will follow the path of least resistance affecting walls, ceilings, floors and so on. What this means is that the pipe burst may have happened in a 2nd-floor bathroom but can flow under walls, through cracks and holes into surrounding rooms and down through the floor affecting the 1st floor, and can continue down into the basement. The reason for understanding how water travels through a home is so important is because you will need to trace the migration of the water to dry a structure. To get rid of the water you will need to remove as much of the standing water as possible. Depending on how much water is involved several different tools can be used to remove the water. Some of these tools include: - sump pumps - shop-vacs - mops - towels - anything else that will absorb water Once the water has been removed you want to inspect the building materials to determine whether they should be removed or not to promote drying. Once you have removed the water and performed any necessary demolition, you will want to dry the wet materials using dehumidification and airflow. Due to the nature of water damage and how it migrates through a home, we highly recommend calling an [IICRC Certified Water Restoration Company](/) to mitigate the damages. ## **How long does it take to repair water damage?** There are two steps when dealing with water damage: 1. ***Water mitigation*** – The act of drying the structural materials back to their dry standard. This phase can take anywhere from 72 hours to a week or more depending on the size and severity of the damage. 2. ***Rebuild*** – Once the structure is clean and dry the time frame for rebuilding the structure will depend on the size and scope of the repairs. ## **How long does it take for mold to die without moisture?** **Mold does not dry out and die, even without moisture.** Mold will go dormant if there is not a moisture supply available and will remain on the surface until its either removed or a moisture source returns. Once a moisture source returns, the mold will begin growing and spreading again. If you suspect that you have mold in your home, we recommend that you contact a mold remediation company to [properly test for mold](/blog/maine-mold-testing-faqs/) and remove it. ## **How much does it cost to clean up water damage?** Water damage cleanups can vary significantly depending on the size of the loss, the materials that were wet and how long the water was present. One way to know how much it will cost would be to **contact [Octagon Cleaning and Restoration 24/7/365](https://octagonrestoration.com/residential/residential-water-damage/) for a free inspection**. Once on-site they can inspect the damages and provide you with a free estimate for what it would cost to clean and dry the home making it ready for the rebuild portion of the water damage. If you are filing an insurance claim we are required to use standardized pricing when billing for water damage restoration. For further info, see our post on [what water damage is covered by home insurance](/blog/is-water-damage-covered-by-home-insurance/). [![](https://octagonrestoration.com/wp-content/uploads/2020/05/water-damage-inspection-cta-1.jpg)](/contact/){ “@context”: “https://schema.org”, “@type”: “FAQPage”, “mainEntity”: \[{ “@type”: “Question”, “name”: “What do you do if your house has water damage?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “The first thing you want to do is find the source of the water. stop the water from flowing, and remove the water as soon as possible. Before you should attempt to enter the affected areas, you will want to determine if it is safe to enter and check for any risk of electrocution, falling hazards, or bodily injury.” } },{ “@type”: “Question”, “name”: “How do you get water out of your house?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “To get rid of the water you will need to remove as much of the standing water as possible. Depending on how much water is involved several different tools can be used to remove the water, such as sump pumps, shop-vacs, mops, towels, or anything absorbent. Wet materials should then be dried using dehumidification and airflow.” } },{ “@type”: “Question”, “name”: “How long does it take to repair water damage?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “The act of drying the structural materials back to their dry standard can take anywhere from 72 hours to a week or more depending on the size and severity of the damage. Once the structure is clean and dry the time frame for rebuilding the structure will depend on the size and scope of the repairs.” } },{ “@type”: “Question”, “name”: “How long does it take for mold to die without moisture?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Mold does not dry out and die, even without moisture. Mold will go dormant if there is not a moisture supply available and will remain on the surface until its either removed or a moisture source returns. Once a moisture source returns, the mold will begin growing and spreading again. If you suspect that you have mold in your home, we recommend that you contact a mold remediation company to properly test for mold and remove it.” } },{ “@type”: “Question”, “name”: “How much does it cost to clean up water damage?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Water damage cleanups can vary significantly depending on the size of the loss, the materials that were wet and how long the water was present.” } }\] } **Categories:** Mold Removal, Water Damage Restoration --- ### [Why Clean Air Ducts and Is It Worth It?](https://octagonrestoration.com/blog/air-duct-cleaning-is-it-worth-it/) **Published:** July 21, 2020 **Author:** octagon **Content:** The need for air duct cleaning can be determined by having a trained expert do a visual inspection. Most HVAC systems will collect your standard dust and small debris throughout the ductwork over time. HVAC systems can also become compromised when other household factors come into play. These factors include but are not limited to pet hair, dander, cigarette or cigar use in the home, water intrusions or chemicals that enter the duct system. It is our opinion that home renovations should trigger the automatic need for your system to be cleaned as part of the post-construction cleaning. The renovation will allow very fine particulates like drywall and hardwood floor dust to get into the system. This fine dust will start to build up along the walls of the ductwork. These particles are now being pushed back into your air stream which could cause respiratory issues over time. Think of [your air duct system](/residential/residential-air-duct-cleaning/) as a body, what you breathe in must come out. ## HVAC Systems and Air Quality Let’s discuss how an HVAC system affects indoor air quality. First, we will talk about keeping your house clean and things to avoid. In our normal use of our homes, schools, etc. we generate a great deal of air pollutants like dander, dust and chemicals. Our opinion is that using a standard broom to clean with only contributes to making a system dirtier. While sweeping, it breaks down the dirt into finer particles that are now easily sucked into your air duct System and possibly bypassing your filters. The second factor would be the use of chemicals to clean floors. When you mop a floor with a floor cleaner and you have floor vents it increases the chance of getting chemicals into your system. These chemicals may sit in a portion of the ductwork and off-gas until it dries up. The result can be respiratory issues and possible rusting of your ductwork. A lot of times these indoor air quality issues are assumed to be seasonal allergies and thus the air duct system never comes to mind. ## Is Air Duct Cleaning Worth It? To answer the question about whether it is worth it, that is a resounding YES. Ensuring your indoor air quality is balanced should be enough to have your air ducts cleaned. Then add to that the energy savings. When an HVAC system is cleaned it does not have to work as hard to maintain the set temperature you desire for your comfort. As a result, less energy is used leading to improved efficiency which will help save you money. According to the U.S Department of Energy, “25 to 40 percent of the energy used for heating and cooling a home is wasted because of a dirty system.” ## Contact Octagon Cleaning and Restoration for Your Next Air Duct Cleaning When you are ready to clean your air ducts make sure you choose a NADCA (National Air Duct Cleaning Association) certified contractor to ensure it is done properly. They are the authority on the proper methods of cleaning air duct systems. We recommend going to NADCA.com to find a contractor. Simply enter a zip code and it will populate a list of certified companies in your area. **Breathe easy and get it done by a professional like NADCA certified Octagon Cleaning and Restoration.** [**Contact us today!**](/contact/) **Categories:** Commercial Air Duct Cleaning --- ### [What Should an Emergency Response Protocol Plan Include?](https://octagonrestoration.com/blog/what-should-an-emergency-response-protocol-plan-include/) **Published:** July 23, 2020 **Author:** octagon **Content:** When faced with a disaster, time is of the essence. Often when a disaster happens from fire or water damage, it leaves business owners vulnerable and unaware of what to do. While trying to figure out how to respond time is passing which is allowing more damage to happen and costs to skyrocket. This puts a business in jeopardy; according to FEMA, 40% of businesses close after a disaster and an additional 25% of businesses will close within 2 years following a disaster. The best way to conquer this dilemma is to partner with a reputable company that offers emergency response plans before disasters strike. Once you partner with a company that offers emergency response protocol plans, you will have priority access to a team of IICRC certified experts that can quickly and accurately respond at a moment’s notice 24/7/365. ## Emergency Response Protocols - Priority Response 24/7/365 - Emergency protocols tailored and designed specifically for your facility - Industry-standard pricing - Instant access to your site-specific response plan via computer or mobile device ## What to Expect When Partnering with an Emergency Response Team Free consultation meeting with the building owner/manager and emergency response manager gathering specific information about the building, staff and contacts associated with the building. These details include: - Building access information - Floorplan highlighting utility layouts - Electrical systems and equipment - Water supply shutoffs - Sprinkler system layouts - Emergency contacts including owners, occupants, and vendors - HVAC System layout - Hazardous material locations - Central location to stage staff and equipment Once these details are collected, your ERP team should work with you to create a specific emergency response protocol designed for the needs of your business. This response plan should be available online and accessible via your computer or wireless device. Once your ERP team is notified of a loss, their IICRC-certified technicians will have instant access to your plan and can quickly and appropriately respond to whatever disaster you may experience. This will limit the damage, reduce downtime, and help minimize the cost of the clean-up and recovery. ## Contact the Experts at Octagon Cleaning & Restoration When you partner with a [company that offers Emergency Response Programs](/commercial/emergency-response-protocol/) you can be sure that you are prepared for any emergency and are getting the correct priority response 24/7/365. [Contact our team](/contact/) at Octagon Cleaning & Restoration for any emergency services you may need! **Categories:** Emergency Response Protocol --- ### [What is Water Damage Restoration Service?](https://octagonrestoration.com/blog/what-is-water-damage-restoration/) **Published:** August 18, 2020 **Author:** octagon **Content:** ## **What is water damage?** Water damage happens when you have a sudden escape of water into your home or business. These events can be a result of any of the following scenarios like a burst or leaking pipe, equipment malfunction, groundwater intrusion, weather events, flooding, etc. ### **Water Damage Restoration**: Is when you respond to water damage as quickly as possible to prevent further damage and restore the property to pre-loss condition. ### **Water damage restoration service:** - Limits the disruption to the property - Stops the migration of the water from spreading further affecting more areas of the property - Minimizes the damages to the structural materials in the areas directly impacted by the water - Reduces the damages to personal belongings - Reduces the risk of mold growth - Reduces the cost of the damages saving you hundreds even thousands of dollars. ![](https://octagonrestoration.com/wp-content/uploads/2020/08/what-to-do-1.jpg)### **What are some ways that I can restore my property?** - Stop the migration of the water by stopping the flow of the water. - Extract all standing water from all surfaces - Move contents out of the path of the water. - Some building materials may need removal for drying purposes based on the severity of the damage. - Ensure that all of the wet materials are dry and mold growth is not present. ### **What if I’m unable to perform the restoration myself?** Experiencing water damage can be extremely stressful, overwhelming, time-consuming and expensive to restore. Restoring your property can have many phases to complete before the restoration process is complete. Often water damages require the following services to mitigate the damage to restore your property to its pre-loss condition. - Extraction of the standing water utilizing a sump pump or other extraction equipment - Demolition of some affected building materials to promote drying - Affected Personal belongings need to be evaluated and dried to prevent damage - Affected areas need to be cleaned and sanitized based on the type on the type of water and amount of time wet. - Drying equipment which may include special equipment, dehumidification, airflow and proper temperatures to dry the affected materials. ### **Are there companies available that will complete the restoration and ensure that my home or business is dry?** Yes, many companies claim to perform disaster restoration. The problem is that not all restoration companies are created equal. To ensure you choose the best restoration company to mitigate your water damage, we recommend that you do some quick research to select a restoration company that you can trust to clean up the damages. ### **What should I keep in mind when selecting a restoration company?** When selecting the proper water mitigation contractor, we recommend quickly researching the following information about the restoration contractor: 1. [Is the restoration company IICRC Certified?](https://www.iicrc.org/page/IICRCGlobalLocator) 2. Are the restoration companies technicians IICRC certified? 3. Is the restoration company insured? 4. Are other customers satisfied with the work that this company provides? 5. Does my insurance company work with this restoration company? [![](https://octagonrestoration.com/wp-content/uploads/2020/08/bbb-logo-1.png)](https://www.bbb.org/us/me) [![](https://octagonrestoration.com/wp-content/uploads/2020/08/facebook-logo-1.png)](https://www.facebook.com/OctagonCleaningandRestoration/) [![](https://octagonrestoration.com/wp-content/uploads/2020/08/angies-list-1.jpg)](https://www.angieslist.com/companylist/us/me/) ### **What are some of the ways that I can find out if the restoration company I choose is trusted and qualified to complete my water damage restoration?** - Visit their website and or Facebook page. - Check [Angie’s list](https://www.angieslist.com/companylist/us/me/) and or the [Better Business Bureau](https://www.bbb.org/us/me) to see how they rate and what customers are saying about the company - Check with your insurance agent to see if they have any feedback from any of their other insured. - If any of your friends or family experienced water damage, ask who they used and if they were satisfied with the outcome ![](https://octagonrestoration.com/wp-content/uploads/2020/08/family-dining-room-1.jpg) Your home is your sanctuary the health and safety of your family are your top priority. When hiring a company that performs water damage restoration, you should feel confident in knowing who they are, how they treat their customers and if they are IICRC Certified. This will offer you the peace of mind that your home has been restored by a company that cares. [![](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Mold Removal, Water Damage Restoration --- ### [Proper Mold Remediation in Hospitals and Healthcare Facilities](https://octagonrestoration.com/blog/proper-mold-remediation-in-hospitals-and-healthcare-facilities/) **Published:** October 13, 2020 **Author:** octagon **Content:** [Mold](/services/mold-removal/) in hospitals and healthcare facilities is a profoundly serious issue that happens more often than it should. Per the CDC, “[those with weakened immune systems](https://www.cdc.gov/fungal/infections/index.html) can develop infections after breathing in mold or having other contacts with mold.” Healthcare facilities are sensitive environments. When we seek treatment, we expect these facilities to protect us by keeping us safe from contaminates. Mold is a fungus and needs a moisture source to grow and thrive. These sources can be from leaky pipes, groundwater intrusions, roof penetrations, etc. When any of these issues are present, they should not be ignored but corrected as quickly as possible to prevent further growth and reduce the occupants’ risks. When these issues arise in a facility that has patients with compromised immune systems, it can be deadly and should not go untreated. ## How Does Mold Spread Throughout a Facility? Most Healthcare facilities use HVAC systems to control the environment and improve air quality. These systems can also cause cross-contamination by transporting mold spores throughout the building via the ductwork affecting operating rooms, patient rooms, and any other room that these systems are present. While otherwise, healthy individuals may not be affected, people with compromised immune systems can become ill and develop infections that can potentially result in death. When mold impacts a healthcare facility, we recommend contacting an IICRC certified disaster restoration company specializing in Mold remediation to assess and remove the mold contamination per the IICRC standards. Once the professionals arrive, they will follow the specific processes to reduce illness and further contamination. Some of these processes include: - Asking that the patients get removed from the affected environment, - Containing the affected areas shutting down the HVAC systems to prevent further migration. - Set up environmental controls using negative air machines equipped with HEPA filtration to filter out the mold spores. - A detailed cleaning will follow to capture and remove the contaminates from the occupied spaces and HVAC systems. ## Why Hire Trained Technicians? Many of us are unaware of the risks associated with mold contamination in people that are immunocompromised. For this reason, [only trained and certified technicians should complete the remediation](https://octagonrestoration.com/contact/). These technicians know the proper procedures and protocols to follow to prevent further contamination, remove the contaminates, and ensure its occupants’ health and safety. **Categories:** Mold Removal --- ### [How Do You Cleanup Fire Damage?](https://octagonrestoration.com/blog/how-do-you-cleanup-fire-damage/) **Published:** October 20, 2020 **Author:** octagon **Content:** Fires can be destructive and devastating, and the [cleanup process](https://octagonrestoration.com/services/fire-smoke-damage/) can be overwhelming and expensive to perform. While we think we can tackle the project ourselves, we overlook that our home is very personal to us and wants to protect the memories we have built. Often, we act on impulse and start frantically cleaning up the mess without knowing the proper ways to go about it to avoid additional damages and what can happen to your health and safety without understanding the process. No matter how big or small the fire was, the proper precautions and cleaning techniques will need to limit the damages and protect those involved health and safety. ## Evaluating the Damage Before we begin, let us go over what damages can happen if a [fire breaks out ](https://octagonrestoration.com/blog/how-to-recover-after-a-fire/)in a kitchen of a home. Most building materials are flammable, so we must keep this in mind before we start the restoration process. When evaluating the room, look around to familiarize what materials are affected. Often, we have cabinets, drywall, flooring, wall hangings, lighting, electrical wiring, blinds, food, appliances, etc. While these materials are burning, they create toxic gases, smoke, and soot that fills the air and travels throughout the home, getting inside walls, ceilings, furniture, cabinets, etc. leaving behind soot and odor on all surfaces that it encounters. [Smoke and soot](https://octagonrestoration.com/blog/how-to-deal-with-smoke-damage-after-a-fire-in-a-commercial-property/) are carcinogenic and can get into our bodies through inhalation, skin, and eyes. When this happens, it can cause serious health issues if you do not wear the appropriate personal protective equipment (PPE). Soot is also acidic. When it sits on surfaces for too long, it will stain and etch in, making it impossible to remove if not cleaned quickly and correctly. When this happens, these materials will need to be removed and replaced. Now that we discussed the nature of soot and smoke, we should consider how badly the fire itself damaged these materials. When building materials catch fire, it weakens their structural integrity making them very brittle, easily crumbling with any force. These materials can be buried under debris, making them invisible to the eye. Before entering the affected areas, we must ask ourselves: Are these materials safe to walk under or on? Is my electrical system compromised? If you do not have these answers, we recommend that you not enter the area until you know if it is safe to enter. ## Fire Damage Cleanup Checklist When you know it is safe to go inside, we will need to ask ourselves the following before the cleanup begins: 1. Will my homeowner’s insurance cover any of the damages? 2. Was water used to extinguish the fire? 3. Are structural repairs needed? 4. Is the electrical system compromised? 5. Was the plumbing affected? 6. What is the extent of the smoke damage? 7. Did smoke/soot get inside the walls? 8. Are there strong odors present? 9. Are the appliances in need of repair or replacement? 10. Can the personal contents be cleaned, or should they be discarded? 11. Is the food safe to eat? ## Never Try to Clean Fire Damage Yourself While we think we can tackle the project ourselves, we overlook the fact that our home is our sanctuary, and we want to protect the memories that we have built. This process is tedious and can become overwhelming very quickly. We highly recommend calling a [disaster restoration company](https://octagonrestoration.com/contact/) due to the dangers and steps needed to restore the property. When deciding which company to use, please consider if they are [certified and specialize in fire restoration](https://octagonrestoration.com/services/fire-smoke-damage/). These folks have the experience and know-how to tackle the damage and reduce the costs associated with the repairs. **Categories:** Fire / Smoke Clean Up --- ### [Do Home Inspections Check for Asbestos?](https://octagonrestoration.com/blog/do-home-inspections-check-for-asbestos/) **Published:** December 2, 2020 **Author:** octagon **Content:** Homeownership is one of the most exciting and costly investments in our lifetime. When purchasing a home, it is crucial to know as much about your investment as possible before making the decision. Most often, when getting ready to buy a home, we get excited at the prospect of owning our own home. We focus on the type of home, features available, number of bedrooms, etc. While these questions are valid and weigh heavily on the decision, the materials used during construction are equally important because they can affect its occupants’ health. Once you select a home that is right for you, the next step would be to hire a home inspector. Home inspections include everything from the plumbing and electrical systems to the conditions of the roof, foundation, and much more. Home inspections can also include identifying hazardous building materials. ## What types of hazardous building materials can there be? Hazards come in many forms, some of which may surprise you. When referring to household hazards, we can be referring to many different issues like deteriorated building materials, lead paint, asbestos, and any other issue that can affect your health or well-being. ## Why does the age of the home matter? Through the years, we have used many types of building materials to build homes. One of the more common materials used was asbestos. Asbestos is a naturally occurring fibrous mineral found in mines all over the world. It is relatively cheap, readily available, and widely used. When asbestos gets added to building materials, it makes them fire-resistant, increased the strength, and made them more durable. Due to these reasons, many building materials contained asbestos. At the time, we were not aware of the damage it caused to our health when used in construction. In 1978, the government banned the use of asbestos because of its effects on our health. For more information on the use of asbestos in building materials, please visit [EPA Actions to Protect the Public from Exposure to Asbestos](https://www.epa.gov/asbestos/epa-actions-protect-public-exposure-asbestos). ## How can asbestos affect my health if it is inside the building materials? When crushed, cut, or scraped, asbestos release microscopic fibers into the air, making them airborne. These fibers are then inhaled and become lodged into the lungs. Overtime can cause severe health issues such as Lung Cancer, Asbestosis, and Mesothelioma. ## How do I know if there are asbestos building materials inside my home? Great question! Selecting a home comes with its challenges knowing what’s inside is even more challenging. For this reason, we highly recommend hiring a home inspector that is qualified to perform asbestos testing. When purchasing a home, choosing the right home inspector is just as important as the home. When it comes time to buy the home of your dreams, do your research. Research is one of the most necessary tools to use when making most decisions. Not all home inspectors are created equal. Some do superficial inspections looking for the more obvious issues. Some do more comprehensive assessments and will point out areas of concern, providing you with the knowledge necessary to make your decision that much easier. **Categories:** Asbestos Removal --- ### [How Dry Weather Conditions Can Still Lead to Mold Growth](https://octagonrestoration.com/blog/how-dry-weather-conditions-can-still-lead-to-mold-growth/) **Published:** December 9, 2020 **Author:** octagon **Content:** Great question, as many of us think that in the colder, dryer months of the year, we have less to worry about when it comes to mold growth. Well, we may be right when we are talking about outside of the home. Mold growth indoors can be a much bigger issue. Before we begin going over how we can have mold growing inside during colder, dryer conditions outside, I would like to discuss what causes mold to grow. [Mold grows ](https://octagonrestoration.com/services/mold-removal/)best when heat, moisture, and food sources are present. These conditions are available in many homes year-round. ### How does mold get into a home? Mold is present in every environment and spreads via microscopic spores that float in the air. Once mold spores enter an environment that contains the ideal growing conditions lands on a surface, it will begin growing and spreading. While we have these conditions available year-round, it is necessary to understand how each of these conditions can create an environment that supports mold growth. We will begin by explaining how these conditions get inside the home. ## What do we do to our homes just before winter? We get our homes ready for the season. We begin by closing our windows and doors, adding more insulation, sealing up cracks and crevices, and turning on our heating system. Now that we made our homes weather tight, we have also made it harder for our homes to breathe, therefore trapping the moisture inside our home, creating the groundwork to promote and support mold growth. ## How does moisture get in our homes if it is dry outside? Moisture enters our homes in many ways, some of which may surprise you. Some sources include leaking pipes, damaged caulking, roof leaks, cooking, bathing, heating, humidifiers, breathing, sweating, moisture escaping from dirt floor basements, condensation, etc. Most of these sources are from just living in our homes. Once this moisture gets trapped inside, it will build up in the air creating the second condition vital in promoting and supporting mold growth. While it is necessary to have some moisture in our homes to keep us healthy and feeling good, too much becomes a problem and can lead to musty odors, damage to building materials, and mold growth. ## What kinds of foods are required for mold to grow? Mold will only grow on organic materials. Some examples include paper, wood, dust, furniture, decaying leaves, dirt, etc. ## How do I prevent mold from growing inside my home? To prevent mold from growing indoors, we will need to create a clean, dry, healthy environment. While it is impossible to make a home mold-free, keeping it clean and dry will significantly reduce the chances for mold growth at bay. Heat is a primary source but is impossible to control because mold grows best between sixty and eighty degrees. These are the same temperatures that we need to feel comfortable inside our homes. We have a little more control over the moisture and food sources as these are the more easily controllable conditions indoors. Moisture comes in many forms and presents several ways humidity, liquid water, and condensation. The ideal humidity level indoors is between thirty and fifty percent. Humidity levels of sixty percent or more create the conditions for mold to grow. Below are a few ways to remove the different types of moisture sources from indoors. **Moisture:** - Inspect the ventilation in the attic to make sure that excess moisture can escape - Inspecting plumbing system for leaking pipes or fixtures - Inspecting appliances to ensure they are free of leaks. - Checking your foundation to make sure that water is not coming inside. - Checking the flashing on your roofing and decks. - Inspecting the caulking around your sinks and shower and toilets - Having a humidistat to monitor the humidity level in the home. - Utilizing a dehumidifier when humidity rises above fifty percent. - Opening the windows on a nice dry day - Using exhaust fans when cooking and showering **Food sources:** - Regularly dust and vacuum - If you have a dirt floor basement, install a moisture barrier - Dispose of trash excess papers - Dispose of spoiled foods - Keep perishable foods in the refrigerator Mold is necessary for nature to break down organic materials. It can be a nuisance when indoors. Even during the colder, dryer outdoor conditions, mold growth can thrive indoors. Keeping your home clean and dry throughout the year prevents [mold issues ](https://octagonrestoration.com/blog/will-mold-come-back-after-remediation/)before they start. [![](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [How to Prevent Mold Build-Up on Windowsills](https://octagonrestoration.com/blog/how-to-prevent-mold-build-up-on-windowsills/) **Published:** January 27, 2021 **Author:** octagon **Content:** Have you ever noticed[ mold growth](https://octagonrestoration.com/services/mold-removal/) on your windowsills and wondered why it is growing there? If you answered yes, then you are not alone. Mold growth on windowsills is not uncommon and can lead to staining, rot, and mold-related health issues if the underlying problems are not corrected. The leading causes for mold growth on and around windowsills are cool air leaking in from around the windows and excess humidity within the home. ## Preventing Mold Build-Up on Windows Let start by going over how cold air and moisture can get in around windows. Cold air and water can enter through cracks in the caulking, decaying building materials that hold the window in place, and damaged window seals. Leaky windows can lead to many issues such as heat loss, rot, and mold growth on the windowsills. When cold air contacts warm surfaces, condensation develops and collects on the glass. If this moisture goes untreated will lead to mold growth. Before we can remove the mold, we will need to inspect caulking, framing, gaskets, and seals around the windows to ensure that they are in good condition. If you find any of these issues, repairs will need to follow as soon as possible to prevent additional damages. While it is impossible to stop all the cold air from coming in, limiting as much as possible will prevent further damage. Once the issues get resolved, the mold will need to be removed. To remove the mold, we must clean and treat the window and windowsill using a mild detergent and a stain remover if staining is left behind. Once complete, it is critical to keep the areas clean and dry to prevent the mold from coming back. If you see moisture building up on the insides of the windows again, be sure to dry the areas regularly. ## What Causes High Humidity in a House in Winter? Now that we have gone over cold air getting in, did you know that condensation on windows can come from too much humidity inside the home? Humidity inside our homes is necessary to live healthily and comfortably. Not having enough can lead to respiratory issues, itchy dry eyes, nose bleeds, dry flaking skin, and sore throats. Too much humidity can lead to damaged building materials, musty odors, and mold growth. Many contributing factors cause excess moisture in a home. **See below for some issues that can lead to excess humidity if not addressed:** - Plumbing leaks - Roof leaks - Dirt floor basements/crawlspaces - Attic’s that lack ventilation - Dryers, Bathroom exhaust fans, and range hoods improperly exhausted inside the home When the temperatures outside begin to hover at or below freezing, the warm moist air inside our homes meets the cold glass window, condensation forms and runs down onto the windowsill overtime mold will begin to grow on the window and windowsills. Mold growth on windowsills is a common issue and may not seem like a big deal, but over time can lead to rot if the underlying causes are not corrected. One way to prevent this issue from becoming a problem is by controlling the humidity. The best way to determine the humidity level in your home is by using a hygrometer. A hygrometer measures the amount of water vapor in the air. It is necessary to have some humidity in a home to keep us comfortable too much, causes us to be uncomfortable, mold to grow, and cause building materials to rot. See the [advice from the professionals](https://www.bobvila.com/articles/humidity-level-at-home/) on the recommended humidity levels in a home. For more information about controlling the humidity inside your home, please see what the [EPA](https://www.epa.gov/mold/what-are-main-ways-control-moisture-your-home) has to say! ## How Can Tell If Mold is Growing in Your House? [Mold growth inside a home is a serious matter](https://octagonrestoration.com/blog/what-is-the-goal-of-mold-remediation/) that can affect your health and the health of your home. If you notice mold growth building up around your windows and sills and are unsure what you should do, we recommend that you contact a weatherization specialist. They will come out and inspect your home, help determine the causes of the growth and work to repair the issues to prevent the mold from building up on your windowsills. If you need help to get rid of your mold, give us a call! [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [3 Signs and Colors of Water Damage](https://octagonrestoration.com/blog/3-signs-and-colors-of-water-damage/) **Published:** February 11, 2021 **Author:** octagon **Content:** Why is it important to know and understand the signs and colors of [water damage](https://octagonrestoration.com/services/water-damage/)? Water is one of the most crucial elements on earth but can be destructive, frustrating, expensive to clean up, and can cause serious health issues if not cleaned up quickly. Understanding the signs and colors of water damage can help determine if the water poses a health risk and determines the proper way to perform the clean-up. In this blog, we will go over some ways to identify water damage, colors or categories of water, and recommendations on clean up methods based on the type of water involved. ## **Identifying Water Damage** What are some ways to identify water damage? - Staining on ceilings, walls, or flooring - Musty odors in your home - Water bill increased but water consumption remains the same - Bases of the cabinets under sinks sagging, swollen, or visibly water stained - Pipes or fixtures leaking? - Water staining around your foundation - Flooring swelling or tiles lifting - Water on flooring - Mold Growth Why does it matter how long the water has been there? The longer the water damage goes unattended, the more contaminated the water becomes regardless of what the cause of the damage was. Have you ever left a cup of water sitting on your bedside table for a day or more? Over time the water starts developing a film on the top. This film comes from whatever is in the air of your home. It can include dust, debris, bacteria, and so on. Have you taken a sip of the water the next day and noticed that the water had developed a different taste? Well, this is an example of the water degrading and beginning to become unsafe to drink. Did you know it only takes about 24 – 48 hours after water damage for mold and bacteria to begin growing? Pair that with what caused the water damage. [Did it come from a burst pipe](https://octagonrestoration.com/blog/3-things-to-do-if-your-pipes-burst/)? Did it come from a sewer back-up? These are two very different sources of damage. One poses almost no health risks when addressed quickly, and the other can cause serious illness if not cleaned up properly. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](https://octagonrestoration.com/contact/) ## 3 Types of Water Damage to Look Out For Water damage in the water restoration industry falls within three categories or “colors.” Clean, Gray, and Black. To learn more about the colors/categories of water damage, see below. ### Clean water / Category 1 When water damage derives from a “clean water” source, it poses little risk to our health when ingesting or inhaling. Some of these sources include: - Ruptured supply lines to appliances - Burst pipes - Sinks or tub overflows without contaminates - This type of water poses little to no threat to our health if cleaned up quickly. - Melting ice or snow - Broken toilet tanks ### Gray Water / Category 2 Gray water poses a greater risk to our health when inhaled or ingested and includes: - Washing machine overflow during a cycle - Leaking fish tank - Water that comes from bathing - Category 1 water that becomes contaminated as it flows over soiled surfaces - Category 1 water that does not get clean-up up with-in 24 hours. ### Black Water / Category 3 Blackwater poses risks to our health if ingested or inhaled. Blackwater is grossly contaminated and comes from sources such as: ![](https://octagonrestoration.com/wp-content/uploads/2021/02/waterdamage3-1.png) - Flooding - Toilet back-ups/ overflows - Sewage - Drain back-up - Gray Water that has been left untreated Water damage from any [source left untreated](https://octagonrestoration.com/blog/signs-of-hidden-water-damage-on-your-property/) over an extended period will continue to degrade and pose significant health risks. It is critical to respond as quickly as possible to clean up the damage to prevent further contamination and health issues. We have only touched on a few scenarios of the signs and colors of water damages. To learn more about what to do if you have water damage, [contact our team](https://octagonrestoration.com/contact/). **Categories:** Water Damage Restoration --- ### [5 Things You Should Be Doing to Prevent Mold](https://octagonrestoration.com/blog/5-things-you-should-be-doing-to-prevent-mold/) **Published:** April 26, 2021 **Author:** octagon **Content:** [Mold](https://octagonrestoration.com/services/mold-removal/) can be hazardous to our health and can destroy our homes over time if left untreated. The best way to avoid mold from growing in your home is to prevent it from growing in the first place! If you have or suspect you have mold growing inside your home, we highly recommend following these 5 steps below. ## How to Prevent Mold in Your Home ### **Control the Humidity** Some humidity inside of a home is critical in ensuring a healthy home. The Center for Disease Control recommends keeping humidity levels in your home between 30% – 50%. When the humidity drops below 30%, it can affect your health and the health of your home. These issues can include mild to severe allergies, dry skin in people and can cause wood and other building materials to shrink, leaving gaps and cracks that will need repairs. If the humidity in your home remains above 50% or higher, building materials will swell, and mold will begin growing. Install a hygrometer to find out whether you have too much or too little humidity in your home. A hygrometer is a tool that measures both indoor temperatures and humidity levels and is available at most hardware stores. ### **Keep Your Property Dry** Keeping your property dry is highly recommended to control mold growth. When you have active water leaks or high humidity, mold will grow rampantly. Proper maintenance and timely repairs are critical in preventing mold growth. - Inspect plumbing, heating, and appliances regularly for leaks - Inspect your roof for leaks focusing your attention on your chimney, vent pipes, and any other roof penetrations - Inspect your foundation for cracks in the foundation, damage and gaskets around windows, doors, hose bibs, and any further penetration in the foundation If you find issues with your foundation or suspect you are having problems with basement moisture, we recommend that you reach out to a basement waterproofing specialist ### **Ensure Good Ventilation** Good ventilation inside of a home is vital in keeping a home healthy and dry. Without good ventilation, moisture will build up within the home, creating the perfect environment to support mold growth. Humidity comes from many sources, including cooking, bathing, eating, breathing, building materials drying, etc. Proper ventilation allows the moist air to escape preventing mold from becoming an issue. ### **Direct Outside Moisture Away from the Property** Another way to help keep your home dry is to direct stormwater away from the foundation. Have you ever noticed water puddling around your foundation? If so, then we recommend: - Inspect your gutters and downspouts to ensure that they are free of debris and the downspouts are directed away from the home - Clear leaves and debris from around your foundation to preventing puddling - Inspect your perimeter drain to ensure that it is working correctly and that there is no debris blocking the drain that will prevent the water from escaping. If you cannot test your perimeter drain, we recommend that you contact a basement waterproofing specialist. - Step back from your home and look at the level of the ground. Does the ground slope towards your home or away? If it slopes towards your home, we recommend having your property regraded to allow the stormwater to flow away from your home. ### **Use Mold Resistant Products and Building Materials When Possible** If you live in an area with moisture issues and prone to flooding, you may want to consider using mold-resistant building materials. These materials include mold-resistant wood, drywall, drywall tape, paint, fiberglass insulation, sealants, etc. Although these building materials cost more than standard materials, their protection will make it worth it in the end. If you have or suspect that you have mold growth inside your home, [we](https://octagonrestoration.com/services/mold-removal/) recommend reaching out to a certified company in indoor air quality and licensed to perform mold remediation to get rid of the mold and make sure it does not come back. [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [Four Areas Prone to Mold Damage After Flooding](https://octagonrestoration.com/blog/four-areas-prone-to-mold-damage-after-flooding/) **Published:** August 17, 2022 **Author:** octagon **Content:** This blog will explain how [water damage](https://octagonrestoration.com/services/water-damage/) to a property can be a tricky situation. Water is difficult to contain, and it can get into the most unexpected places and may be difficult to spot. Some common areas for mold after a flood are inside walls, air vents, under flooring, and under cabinets. ## **Where might mold grow after water damage occurs?** Maybe a few months ago, you had a burst pipe, a long-running leak under the sink, or the dishwasher flooded the kitchen. You’d see obvious damage initially; wet floor, drywall, etc. What you might *not* have seen was water spreading between walls, into HVAC systems, or seeping under cabinets, for example. With proper water mitigation, this is avoidable and detectable. However, if left untouched, over time, you might notice a musty odor or discoloration and find yourself asking if there is a possibility of mold after the flood damage. Water will always follow the path of least resistance; for example, in the case of a dishwasher, water can easily travel under the adjacent cabinets. If not removed and/or dried, mold will begin to grow quickly. The longer it sits, the worse the affected material will be affected by mold. Not only does it affect the integrity of materials, but it’s also a serious health hazard. This is why it’s always important to allow professional mitigation companies to handle water mitigation, to prevent further problems down the line. ## **Why shouldn’t I handle this on my own?** **The question isn’t if you *can* mitigate on your own; the question is if you *should*.** Trained water damage mitigation companies will ensure faster and proper drying to get you back into your home or business as soon as possible. The focus is also on ensuring water does not spread further, causing secondary damage and preventing mold growth. Oftentimes, demolition will be needed not only to promote drying but also to ascertain whether or not the water has traveled further than initially thought. To prevent mold growth after a flood, it is imperative to get in touch with your insurance company and an IICRC-certified water mitigation firm. Skilled technicians, special drying equipment, and the cleaning or removal of affected material are what stand between you and the preservation of your indoor air quality. You may feel confident in handling water mitigation on your own; however, professionals can assess if there is further damage beyond what we can visibly see without removing material. Past damages left unmitigated can result in a lack of insurance coverage and hefty costs to repair or replace. ## Contact a Water Mitigation Specialist 24/7 The first thing to do after a flood in your space is to call a water mitigation specialist – if it’s too late for that, and you think you may have mold growth from a previous issue, you should call an IICRC-certified mold remediation firm. A mold specialist will be able to provide recommendations to make sure mold is removed safely and properly. Octagon Cleaning is happy to provide free inspections for mold and water damage in Maine and New Hampshire. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Mold Removal, Water Damage Restoration --- ### [Drying Out Walls: What to Do & How to Do It](https://octagonrestoration.com/blog/drying-out-walls-what-to-do-how-to-do-it/) **Published:** August 31, 2022 **Author:** octagon **Content:** Water trapped inside walls can cause many issues down the line, such as mold growth or rot. If you find yourself with wet walls, you should first locate the source. It could be a leaking pipe or an appliance like an A/C unit. Regardless, the first step is ensuring the water source is fixed as soon as possible. The water main should be shut off if it’s not something that can be immediately resolved. Now what? ## How to Dry Out Walls After Water Damage ### **Are my walls wet?** Dark spots or a musty odor can be telltale signs of water damage. Walls may appear darker or lighter depending on the paint color. Paint and wallpaper may bubble or begin to peel off, and heavy amounts of water can even cause sagging drywall. ### **They’re definitely wet.** You’ll want to accomplish a few things quickly after shutting off the water. Depending on the severity, it may be best to contact a professional mitigation company. They will quickly dry out and prevent secondary damage, such as mold growth or structural damage. Mold can spread through framing and ductwork, far beyond the initial location of the damage. There are, however, a few things you can do yourself. #### What can YOU do? - **Remove Wall Hangings** – remove paintings and decor, including wallpaper, if it’s affected. - Insulation – consider wall or ceiling insulation. If it is soaked, it most likely needs to be removed, disposed of, and replaced. - **Baseboards & Molding** – you may need to remove baseboards and molding to allow airflow behind walls for faster drying. - **Open windows and doors** to allow more air to circulate in the space – make sure humidity isn’t too high when choosing to take this route. - **Dehumidifiers and high-volume fans** – remove water from building materials by increasing heat – you probably don’t own these, so they can typically be rented locally or provided by a professional water removal company. - **Have patience** – drywall can take multiple days to dry out completely. If it has a high-gloss finish, then it can take even longer. ## **When Should I Call In the Pros?** Sometimes, home disasters are simply – disastrous, and you may be unable to handle them on your own. Oftentimes walls may need to be removed; the longer they are wet, the more integrity it loses. Wet material can provide a perfect breeding ground for mold. Growth can begin in as little as 24 to 48 hours. A mitigation company will handle both drying and also removal of building materials if it’s warranted. If water damage to your home or business is extreme, you should call your insurance company, file a claim, and start the drying process as soon as possible. Octagon Cleaning is available 24 hours a day, 365 days a year for emergency water damages in commercial and residential spaces. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [Deep Cleaning for Mold Prevention](https://octagonrestoration.com/blog/deep-cleaning-for-mold-prevention/) **Published:** October 24, 2022 **Author:** octagon **Content:** There is much talk about handling [mold ](/services/mold-removal/)once you have it, but how can you prevent it? While we all know a good spring cleaning helps eliminate old dust and grime from the last couple of seasons, there may be a few things you could consider doing to [avoid mold growth](/blog/5-things-you-should-be-doing-to-prevent-mold/). ## Mold Prevention with Moisture Control A huge key is *moisture control*. Mold is everywhere; in the air, outside on surfaces – really anywhere there is organic material present. With excess moisture can come mold growth that can compromise indoor air quality and your and your family’s health. ### Mildew and Mold in the Bathroom Some areas where mold commonly finds its way in, for starters, is in the bathroom. Showers, tubs, and grout can be a perfect environment for mold to grow. These areas remain wet constantly and often don’t get a chance to dry out before being used again. You should also close the shower curtain after use to allow drying and regularly wash it if it’s machine-washable. Take extra time to scour your shower/tub, especially if it has tile, to keep microbial growth at bay. ### Mold on Windows Windows/window frames are also at risk of higher moisture levels. Interior condensation on windows will happen simply because the air inside your house is far warmer than the glass itself. This also shows that the humidity is higher inside than out (not a surprise for New England winter!). Humidity levels can be controlled in various ways, such as by installing a dehumidifier or ensuring proper ventilation when showering or cooking. Check on your window seals during your deep clean; while condensation is normal during more extreme temperatures, you want to be sure that it’s not causing mold to grow on the window sills or the panes. ### Should You Worry About Mold in the Basement? Now, how about the basement? Sometimes, especially with unfinished basements, they may end up a bit neglected. It’s also a fabulous place for mold to grow, given the correct environment is provided. Yet again, it all comes down to controlling excess moisture. Moisture can seep in through faulty foundations or a hidden leaky pipe. Promptly fix cracked cement, and be sure to periodically take a look at pipes for bad connections and leaks. Additionally, a dehumidifier is always a good thing to have in the basement to keep humidity levels low as well. As you deep clean, check near pipes and behind contents (furniture, storage totes, etc.) to be sure there isn’t any hidden moisture getting trapped and causing mold growth on your belongings. Consider what organic materials are present in your basement – they’re all food sources for microbes. Wood and other fabrics are prime candidates for mold growth, and it’s essential to take measures to keep them dry. ## Mold is Easier to Prevent Than to Remove We hope you can ascertain what your home might need to avoid the costly and potentially frustrating process of mold removal. Octagon Cleaning is proud to offer free mold inspections if you need a professional opinion. [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](/contact/) **Categories:** Mold Removal --- ### [What are the Dangers of Standing Water?](https://octagonrestoration.com/blog/what-are-the-dangers-of-standing-water/) **Published:** November 7, 2022 **Author:** octagon **Content:** By definition, “standing water” is simply a body of water that is not flowing and is not being absorbed by its surrounding environment. This could be a puddle in your yard that pools up every time it rains, slowly causing water intrusion through small cracks in the foundation, unnoticed. It could also be caused by leaking pipes that you weren’t aware of – regardless of the cause, the dangers of standing water pose real risks to not only the structure of your home but your health. ## Is Standing Water Hazardous? ### Floodwater When it comes to floodwater, it is very commonly contaminated with some nasty bacteria, such as E. coli or salmonella. Water may start out clean as well, but as it is stagnant, bacteria can and will begin to grow over time. You should be wary about the water if you find it under your home or in your basement, for example. Consider that bacteria like moist places, so stagnant water is a breeding ground for them. Not only can it bring bacterial growth, but also pests. Many types of vermin, such as mosquitos, roaches, or termites, will thrive in standing water and can wreak havoc on your home. These pests can bring along a variety of diseases on top of simply being annoying to deal with. ### Water Leaks Maybe you overwatered some plants, or the crawl space has a leaking pipe – because it’s not an area you’ll go into frequently, standing water can go unnoticed for months or years. Wooden joists and beams can rot, grow mold, and create poor air quality inside your home. You should always have a professional contractor handle these types of long-term issues. Even after drying out the crawlspace, it’s important to ensure the issue does not reoccur. For example, you might need some work done in your basement or crawlspace if water consistently intrudes after heavy rains. The chances of this being a one-off occurrence are unfortunately pretty low; unless the source is fixed, you’ll end up with deja vu and have to repeat the water mitigation or mold remediation process. ## What Can You Do About Flood or Standing Water? There are a few things you can do to keep standing water out. First, make sure your lawn properly drains after a rainstorm. If your home is at the bottom of a hill, you may have a higher risk of flooding into the basement due to the slope of the earth. You should check your foundation regularly to ensure no cracks are forming, and also check the perimeter of your home to keep the drain clear. Fix all leaking pipes as soon as you find them (such as in a crawlspace that you probably never go into!), and consider a dehumidifier if your basement/crawlspace is typically a humid/moist environment. Octagon Cleaning and Restoration specializes in [water mitigation](https://octagonrestoration.com/services/water-damage/) and [mold removal](https://octagonrestoration.com/services/mold-removal/). We have technicians ready 24/7 for emergency water damage in residential AND commercial spaces and are always happy to provide free mold remediation quotes. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Water Damage Restoration --- ### [What’s the Difference Between Cleaning and Disinfecting?](https://octagonrestoration.com/blog/whats-the-difference-between-cleaning-and-disinfecting/) **Published:** November 18, 2022 **Author:** octagon **Content:** Coronavirus remains a national (and global) concern, and companies and individuals alike want to continue ensuring that their property is properly cleaned and sanitized. Our goal is to explain the difference between the two. Germs are a part of our daily lives. Some are beneficial, others present health risks. While germs are found *everywhere*, we can reduce contamination via cleaning and sanitizing. You might not be aware that they are vastly different processes. ## The Difference Between Cleaning and Disinfecting - A typical **cleaning** process uses some kind of detergent, like dish soap, with water to physically wash away germs and substances. The germs are not actually killed; however, the amount of them is reduced since it’s been washed. - **Disinfection** involves a chemical that is designed to kill germs on a surface. An example is rubbing alcohol or bleach. Usually, there is something called a “dwell time”; a minimum amount of time for the disinfectant to remain wet for the germs to be killed off. It will be nearly ineffective if you don’t follow the product label instructions. ## A Quick Guide to Cleaning vs. Disinfecting All facilities have different [cleaning/disinfection protocols](https://octagonrestoration.com/services/infection-control-cleaning/) (i.e., some places require daily disinfection, others not so much). Keep in mind that if you’re disinfecting, you should also be cleaning. Remember that disinfectants do not remove dirt and grime from surfaces, as they are not made to break down grease/dirt/etc., so there are two steps to the process. Remove filth first, then germs second. While you might have cleaned your bathroom countertops, that doesn’t mean they are free of germs. Some areas to always be cleaned *and* disinfected are called ‘high touch’ areas. These include surfaces that are frequently exposed to high levels of traffic, such as light switches, doorknobs, and handrails, to name just a few. Cleaning these things will make them appear clean and shiny and smell fresh! But that doesn’t mean the amount of germs has been brought to a safe level. A disinfectant is only considered a disinfectant if it can kill 99.999% of germs on hard surfaces after the designated dwell time (1000 times more effective than a project labeled 99%!). ### Considering Infectious Diseases When it comes to infectious diseases such as Covid-19, you should understand and consider the risks associated with this type of cleaning. You’ll be responsible for safely using potentially toxic chemicals, disposing of contaminated waste, and ensuring you are using adequate safety equipment, like PPE. The EPA strictly regulates infectious disease cleanings and has firm guidelines. There are some situations where you, as a home or business owner, cannot handle it yourself. ## Why Hire a Remediation Specialist Trained professionals (like us here at Octagon) can handle all the fine details that this type of remediation entails and leave you with a clean and safe environment. Octagon is proud to offer [free inspections](https://octagonrestoration.com/contact/) and [emergency response](https://octagonrestoration.com/services/emergency-response-protocol/) for infectious disease exposures. **Categories:** Infection Control --- ### [Does Mold Grow in Freezing Conditions?](https://octagonrestoration.com/blog/does-mold-grow-in-freezing-conditions/) **Published:** December 14, 2022 **Author:** octagon **Content:** You might find it surprising that despite the cold weather that winter brings to Maine, it doesn’t mean [mold growth](https://octagonrestoration.com/services/mold-removal/) stops. Mold will always flourish in a warm, moist environment with organic materials, and the inside of a home can offer that year-round! Freezing and dry weather will unfortunately not stop it from happening. ## Reducing Ventilation Increases the Chances for Mold to Grow We all spend some time in the fall prepping our homes for winter, which includes getting everything sealed up nice and tight. Our windows and doors remain closed, and you might add more insulation. This is all great for keeping the heat in, but consider that this means there is also very little air going out. Ventilation is reduced so moisture can be trapped inside. Leaking pipes or cracked foundations are very clear sources, but we’re also introducing moisture through showering, cooking, and even breathing! ## Get in Control of Moisture Luckily, moisture is something you are *absolutely* in control of, and keeping it managed is one of the easiest ways to prevent microbial growth. ### Where Does Mold Grow and What Can I Do to Prevent It? Some common locations of mold growth in the winter include windows, walls/wallpaper, and insulation behind walls, to name just a few. This is simply because condensation is likely to build up in these areas more than in others. To reduce moisture in your living space, you can do a few things: - Shorten your showers, or take cooler ones - Utilize kitchen and bath fans to route humid air outside - Investing in a dehumidifier – something beneficial *year-round* – is a very simple solution designed to remove moisture from the air. **Note that the humidity levels inside your home should never be higher than 55%.** - Plants should be in a well-ventilated area and damp towels/clothes – don’t let them sit! On top of controlling moisture in these spots, you should also focus on keeping them nice and clean. Frequently wipe down and clean areas that may have water building up. Spring isn’t the only time to deep clean those forgotten areas! Speaking of forgotten areas – most of us will stow away clothes and outdoor gear when summer ends. Be sure they are stored in dry areas, such as a plastic tub that seals. That way, these items are protected if any moisture builds up or if you are to have a flood. ## Looking Out for Ice Dams On the topic of moisture build-up, let’s discuss ice dams. An ice dam is a chunk of ice that will form along the roof’s edges. In solid form, it’s not a problem, but once it begins melting, you might have some issues. The water pools up, then refreezes and traps water in. Water is then able to pass through roofing and drip into the attic. These typically form on most roofs’ edges, depending on the style. Keep an eye out for water stains in the attic, and monitor the icicles that build up on the roof as well. Ensure the ceilings below your attic are insulated to prevent warm air from rising and causing further melting. ## How to Prevent Mold From Growing in Your Home The recipe for a happy, healthy home in the winter is not complicated; it just takes some planning and awareness. Proper prevention is far less of a pain than remediation. If you find yourself in a situation where mold growth has already begun or you’ve discovered water damage, it should be addressed as soon as possible. Octagon Cleaning and Restoration is proud to offer free inspections to mitigate these issues. [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Mold Removal, Winter Water Damage Preparedness --- ### [What You Need to Know About Mold and Moisture in Crawl Spaces](https://octagonrestoration.com/blog/what-you-need-to-know-about-mold-and-moisture-in-crawl-spaces/) **Published:** January 12, 2023 **Author:** octagon **Content:** Crawl spaces can be vulnerable to [moisture and mold](/services/mold-removal/). The original reason they began being built was to simply provide a buffer between your home and the wet ground below. However, in modern times we realize they are (unfortunately) a space that collects water and is great at holding in the humid air. This brings issues such as structural damage, mold growth, and even pest infestations. While crawl spaces ventilation methods exist, these areas differ from the rest of the living space. Considering they are underground, ventilation won’t work the same “down there” as in other parts of the house. These systems are slowly being phased out of standard building practices. Let’s say you have crawl space vents during a rainstorm or a bout of humid weather. This won’t help with keeping things dry whatsoever. With condensation developing and remaining on surfaces, mold will inevitably begin to grow in these conditions. ## How Does Mold Grow in Crawl Spaces? First let’s discuss what can cause microbial growth in crawl spaces to happen in the first place. ### Vapor Barriers (Well, a lack of) This is more common in cooler climates (and not *necessarily* needed in every crawlspace), but vapor barriers make a huge difference in the amount of moisture in the air within your crawl space. By preventing diffusion of moisture from the soil to the air, moisture will remain in the dirt instead of building up and possibly condensating on your framing, insulation, etc. This alone is a solid preventative measure to contain moisture levels. ### Flooding Crawlspace [flooding ](https://octagonrestoration.com/blog/four-areas-prone-to-mold-damage-after-flooding/)periodically shouldn’t cause significant problems if it isn’t too often. Heavy rain for days on end will cause an elevated water table – this is the area between the topsoil (dry) and the ground below that (saturated). After (for example,) snow melts, the water table is high and because the ground cannot hold any more of that water, it seeps into your foundation cracks because it simply has nowhere to go. ## What are Some Mold Prevention Measures? Preventative measures need to be taken. - Ensure that your foundation is in good condition; any cracks should be repaired as soon as they are discovered. - If you find that you might have drainage issues then you may need a professional to assess any problems with grading. A sump-pump can be a good way to stay ahead of flooding – when the water level reaches a specific level it will turn on by itself and then pump the water out! - As for moisture issues (not necessarily flooding), a vapor barrier is probably your best option. Again, this will help prevent moisture from moving from the soil to the crawl space and up into your home. ## When You Need a Professional Crawl spaces are finicky areas of the home, but they *can* be controlled. If you need water mitigation or mold remediation from your crawl space, Octagon is proud to offer these services in Maine and New Hampshire. Contact us for a free inspection! [![mold contact us](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-2.jpg)](https://octagonrestoration.com/contact/) **Categories:** Mold Removal --- ### [How to Choose a Mold Remediation Service in Maine](https://octagonrestoration.com/blog/how-to-choose-a-mold-remediation-service-in-maine/) **Published:** February 6, 2023 **Author:** octagon **Content:** So you’ve discovered there’s [mold in your home](/services/mold-removal/). This may be an issue you can visibly see, or maybe you had indoor air quality testing done – regardless, it’s time to get the ball rolling on mold remediation. The first thing is having a professional assess the situation. For your family’s or colleagues’ sake, mold is typically not a DIY project, and you should get some educated recommendations. There are lots of moving parts when it comes to proper remediation; it is so important to choose a reputable company that is trained and insured to handle this correctly so that you aren’t left with a hasty, incomplete removal that could result in the[ mold coming back and fast](https://octagonrestoration.com/blog/will-mold-come-back-after-remediation/). ## Tips for Choosing a Remediation Company ### Are They IICRC Certified? A not-so-fun fact is that mold remediation is not regulated by the state or federal government, which raises the question of what is the standard? Thankfully, the IICRC exists! The Institute of Inspection, Cleaning and Restoration Certification is an organization that sets the standards (and provides training and certifications) for cleaning and restoration industries. They set the standards that companies adhere to, whether it be mold removal or something as simple as carpet cleaning. Your hired company should absolutely be IICRC certified – a huge green flag that they care about doing things right the first time. ### Check Out Reviews and Testimonials Possible red flags may be found in a company’s methods of removal or by doing some internet research. Reviews are words right from the source. A referral, especially from someone you trust, can help you be sure you’re making a sound choice, not just the least expensive, fastest, or most convenient. ### Remediation vs. Fogging Remember that mold removal has no regulations–anyone can call themselves a mold removal company. One example of a poor (but common) remediation tactic is fogging. It is advertised that the product being sprayed weighs down mold spores to the floor to make for easier removal; however, this doesn’t solve what may have caused the mold to grow in the first place. It is an expensive and ineffective technique – this is why researching the company you choose is half the battle to ensure you don’t have to repeat the process all over again. ### Testing By Third Parties Another practice to avoid is remediation companies that also do pre- and post-remediation testing. After remediation, testing proves that the space was properly cleaned and there are no fugitive mold spores. It’s a conflict of interest for a contractor to remove AND provide proof of remediation. A third party should be involved. ## A Mold Remediation Partner A sign of a competent remediation firm is whether or not a warranty of work is provided. Many experienced contractors provide guarantees (did you know that Octagon Cleaning provides 5-year warranties on mold remediation?) of their services. This shows that they stand by their work completely. If you are in need of mold remediation or have some questions about the process, Octagon Cleaning is happy to help. We offer free inspections and over 20 years of experience to offer you the best result. [![mold contact us](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-2.jpg)](https://octagonrestoration.com/services/mold-removal/) **Categories:** Mold Removal --- ### [How to Find the Best Company Offering Restoration for Water Damage](https://octagonrestoration.com/blog/how-to-find-the-best-company-offering-restoration-for-water-damage/) **Published:** March 8, 2023 **Author:** octagon **Content:** [Water damage](https://octagonrestoration.com/services/water-damage/): an unfortunate part of property ownership that you hopefully will never deal with. However, according to the Insurance Information Institute, 98% of basements will experience *some* form of water damage at some point. Whether it’s due to a [pipe leaking](https://octagonrestoration.com/blog/3-things-to-do-if-your-pipes-burst/), [extreme weather](https://octagonrestoration.com/blog/how-dry-weather-conditions-can-still-lead-to-mold-growth/), or a failed appliance (among many other sources), it’s important to ensure you’re prepared to handle the affected space quickly. Have a game plan in place! The first thing you’ll need (after stopping the source of water) is a water mitigation company. Knowing who you’ll call is critical to making things happen fast. Water mitigation is important for obvious reasons: to reduce damage caused by the water and to get back into your home (or business) as soon as possible. In turn, you’ll probably save money by minimizing the risk of secondary damages (less replacing and repairing!) and mold growth later on (which involves an expensive and disruptive remediation process). You’ll probably have quite a few options to choose from when it comes to selecting a company for water damage restoration. Not all are the same. It can be hard to take a moment and step back to make an informed decision while multiple inches of standing water in your beautifully finished basement is staring back at you… but you’ll be glad you did. ## What to Consider Before Hiring a Water Damage Restoration Company Pause and consider: you don’t let just ANY mechanic fix your car, and you should treat your home with the same level of caution and care. Some things to consider: ### Licensing and Insurance Is this company, and its technicians (note – two separate parts!) certified by the IICRC? We discussed this in our previous article about selecting a[ mold remediation company](https://octagonrestoration.com/blog/how-to-choose-the-best-mold-remediation-company/), and it’s just as important when choosing a water mitigation company! Without governments regulating proper mitigation standards, we rely on this non-profit organization to determine industry standards for drying out properties affected by water. [Home insurance companies](https://octagonrestoration.com/blog/is-water-damage-covered-by-home-insurance/) even stand by IICRC regulations and use them to decide homeowners’ coverage. Additionally, if anything goes wrong while work is being done, such as an injury or some unintentional property damage, insurance ensures you are protected and is a very good sign that a company is doing something the right way. They shouldn’t have your business if they don’t have insurance. You probably are not personally well-versed in the expectations of a contractor. Not only should they be following IICRC standards regarding the water damage itself, but companies should also be following OSHA regulations. This ensures that the people in your home or business are educated and safely performing their duties. ### Credibility Client reviews on a company’s website are great, but word-of-mouth is even better. Don’t be afraid to ask a company for references from past customers. If they have none, there’s undoubtedly a reason for it. A reputable company will very happily hand over information for a good reference. Others having unbiased confidence in their services can give you the confidence to hire them. ## Hire an Experienced Water Damage Restoration Company Remember, this is YOUR space. You have the upper hand as a paying customer and shouldn’t settle for anything but the best. Safe, educated, and well-known companies can be hard to come by. After over 20 years of serving Maine and New Hampshire as water damage experts, Octagon Cleaning is proud to check all those boxes. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [Prevent and Address Mold Growth: Your Ultimate Guide for a Healthy Home and Business](https://octagonrestoration.com/blog/prevent-and-address-mold-growth-your-ultimate-guide-for-a-healthy-home-and-business/) **Published:** May 1, 2023 **Author:** octagon **Content:** **Call Octagon Cleaning & Restoration at (207) 893-0002 for immediate [mold remediation services](https://octagonrestoration.com/services/mold-removal/) and a FREE VISUAL MOLD INSPECTION in Maine and New Hampshire. Take action now to protect your property and your health!** With the [burst pipes](https://octagonrestoration.com/blog/3-things-to-do-if-your-pipes-burst/) experienced in February 2023, many homeowners and business owners in Maine and New Hampshire might face mold growth. This blog post will provide actionable steps for preventing mold and what to do if mold is found. ## **Actionable Steps for Preventing Mold** 1. Ensure proper ventilation in high-moisture areas such as bathrooms, kitchens, and laundry rooms. 2. Regularly inspect plumbing and appliances for leaks and fix them promptly. 3. Use a dehumidifier in damp rooms and areas to maintain a humidity level below 60%. 4. Keep your home clean and dust-free to minimize mold spores’ chances of finding a suitable environment. ## **What to Do If Mold is Found** 1. Identify the source of moisture and fix it to prevent further mold growth. 2. Isolate the affected area to avoid spreading mold spores. 3. Wear protective gear when handling mold, such as gloves, goggles, and a face mask. Proper mold remediation is the removal of mold spores, not the killing of mold spores. 4. Contact Octagon Cleaning & Restoration for professional mold remediation services. ## **Why Choose Octagon Cleaning & Restoration for Professional Mold Remediation Services** Octagon Cleaning & Restoration is the ideal partner for mold remediation services due to our expertise developed over 23 years of serving Maine and New Hampshire. Our experienced team of professionals is state-licensed and industry certified. We are dedicated to providing top-notch service and ensuring your home or business is a healthy and safe environment. ## **Our Process To Remove Mold** It is very important to understand that mold MUST be physically removed and contained to prevent cross-contamination of the living space. Killing mold with products such as bleach or other chemicals DOES NOT eliminate the health risk associated with the spores. Mold spores can be just as dangerous dead as alive and present the same potential risk to building occupants. Fogging and trying just to kill mold wastes time and money. You should never allow biocides to be fogged in your home. The chemicals used for mold are considered pesticides and can be very harmful (often more so than the mold itself). 1. Inspection – Our state-licensed industry-certified professionals will inspect your site and develop the proper course of action for your project. 2. Containment – Contain the area under negative pressure to prevent cross-contamination. 3. Remediation – Remove the mold spores using IICRC-approved professional mold remediation techniques. 4. Testing –An independent industrial hygienist will conduct testing to ensure that we have done our jobs properly and there is no longer any concern about mold. 5. Warranty – We warranty our mold work for five years if the property owner follows our recommendations for corrective measures. **Don’t wait any longer! Call Octagon Cleaning & Restoration at (207) 893-0002 for Maine and New Hampshire mold remediation services. Protect your property and your health today!** Share this blog post with your friends and family to help them prevent and address mold growth in their homes and businesses. Together, we can create a healthier community! [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](/contact/) **Categories:** Mold Removal --- ### [Effective Mold Remediation Services by Octagon Cleaning & Restoration](https://octagonrestoration.com/blog/effective-mold-remediation-services-by-octagon-cleaning-restoration/) **Published:** June 2, 2023 **Author:** octagon **Content:** [Mold infestation ](https://octagonrestoration.com/blog/prevent-and-address-mold-growth-your-ultimate-guide-for-a-healthy-home-and-business/)can be a serious concern for homeowners, posing health risks and causing damage to the property. Octagon Cleaning & Restoration offers comprehensive [mold remediation services ](https://octagonrestoration.com/services/mold-removal/)designed to effectively evaluate, contain, and eliminate mold growth. In this blog post, we will explore the process provided by Octagon Cleaning & Restoration for effectively performing mold remediation and the importance of following[ IICRC procedures](https://octagonrestoration.com/blog/how-to-choose-a-mold-remediation-service-in-maine/) for effective mold remediation. ## What’s the Mold Remediation Process? ### Mold Evaluation Octagon Cleaning & Restoration thoroughly evaluates the affected area before mold remediation. Trained professionals utilize advanced techniques and equipment to identify the extent of mold growth and determine the underlying causes. This evaluation helps develop a customized remediation plan tailored to each customer’s unique needs. ### Damage Containment Proper containment is crucial during remediation to prevent mold spores from spreading to unaffected areas. Octagon Cleaning & Restoration employs industry-standard containment procedures recommended by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). These procedures involve isolating the affected area using physical barriers and employing negative air pressure systems to ensure containment. ### Drying and Moisture Control Moisture control is vital to eliminate the conditions conducive to mold growth. Octagon Cleaning & Restoration utilizes advanced drying techniques to remove excess moisture from the affected area as needed. By identifying and recommending effective ways of addressing the moisture source, **Octagon ensures a long-term solution to mold-related issues and warranties mold work for 5 years.** ## Importance of IICRC Procedures Octagon Cleaning & Restoration strictly adheres to the guidelines and procedures set by the IICRC. The IICRC is a globally recognized organization that establishes industry standards for mold remediation. Following these procedures ensures that mold remediation is conducted safely, effectively, and in compliance with best practices. It provides customers peace of mind, knowing their homes are being treated by professionals prioritizing safety and well-being. ## Comprehensive Mold Remediation Services in Maine and New Hampshire Octagon Cleaning & Restoration offers comprehensive mold remediation services that prioritize customer safety and effective mold elimination. By following the IICRC procedures, their team ensures that the mold remediation process is conducted professionally and adheres to industry standards. If you’re facing a mold problem in your home, contact Octagon Cleaning & Restoration to benefit from their expertise and experience in mold remediation. Remember to share this valuable information with others who may find it useful. Together, we can create healthier living environments and safeguard our homes from mold-related issues. [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](/contact/) **Categories:** Mold Removal --- ### [Commercial Water Damage: Key Steps to Recovery and Prevention](https://octagonrestoration.com/blog/commercial-water-damage-key-steps-to-recovery-and-prevention/) **Published:** November 22, 2023 **Author:** octagon **Content:** Commercial[ water damage ](https://octagonrestoration.com/services/water-damage/)can be a devastating event for any business. It not only disrupts operations but also poses significant risks to the building, its contents, and the occupants. The recovery and prevention process involves understanding the potential hazards, mitigating the damage, and implementing plans to prevent future occurrences. ![](https://octagonrestoration.com/wp-content/uploads/2023/11/unnamed-1.jpg)## **Step 1: Identifying the Risks** ### **Electrical Hazards** The first step in managing commercial water damage is recognizing potential dangers. One of the most critical risks is electrical hazards. These can occur when water comes into contact with power strips, junction boxes, light fixtures, and fire alarm systems. To prevent electrical accidents, power to the affected areas should be immediately shut down at the circuit breaker panel if it is safe to do so. A professional electrician should be contracted to inspect the damage and ensure the area is safe from electrical shocks. ### **Slip Hazards** Another risk associated with commercial water damage is slip and fall hazards. These are prevalent in water-damaged facilities. To minimize these risks, removing water rapidly, posting appropriate warning signs, and restricting access to damaged areas is crucial. ### **HVAC System Contamination** The HVAC system is another area of concern during a water damage event. If the HVAC system is affected by moisture, it could result in poor air quality and potential exposure risks. A qualified HVAC professional should evaluate the system after a water damage event, and a certified firm should clean the associated ductwork. ### **Bacterial Contamination** The type of water involved in the damage also plays a significant role in the potential risks. Category 1 water damage (clean water) presents fewer immediate health risks. However, Category 2 (contaminated water) and Category 3 (severely contaminated water, like sewage) pose serious health risks due to bacteria, viruses, and other harmful pathogens. ## **Step 2: Mitigating Commercial Water Damage** The second step in managing commercial water damage is mitigation. This involves removing excess water, identifying salvageable and non-salvageable materials, pinpointing areas that pose technical drying challenges, and establishing a restoration plan for demolition and drying. The ultimate goal is to dry the structure with as little demolition as possible and to minimize operational downtime. ***Octagon Cleaning & Restoration*** is the best choice for commercial water damages in Maine & New Hampshire. They are the regional experts to turn to when you need water damage appropriately handled. ### **Having a Water Damage Cleanup Process in Place** Having a water damage cleanup process in place is essential for successful recovery. Effective communication throughout the process can ensure a smooth recovery. This includes communication with facility management, subcontractors, and water mitigation technicians. All steps should be thoroughly documented, including photos, notes, and moisture mapping. Most progressive companies have some disaster emergency response plan in place. This plan should detail the building’s mechanical information, electrical layouts and shut-offs, water shutoffs, location of critical documents, staging areas, and contact information for key employees and contractors. This plan should also detail any items the tenant or building owner deems essential. This could include computers, art, electronics, furniture and more. ## **Step 3: Preventing Future Water Damage** Prevention is always better than cure. Therefore, it’s crucial to prevent future water damage events. Here are some measures that can be taken: ### **Protect Your Water Pipes** To prevent pipes from [freezing](https://octagonrestoration.com/blog/the-best-way-to-keep-pipes-from-freezing/) and [bursting](https://octagonrestoration.com/blog/5-ways-prevent-pipes-bursting/), use a backup generator or woodstove to keep the building warm in case of a power outage. Make sure to seal doors and windows to keep the heat inside and insulate openings in the attic, like vents and plumbing stacks. ### **Prevent Ice Dams** Ice dams can cause significant damage by preventing melted snow from draining properly, leading to water seepage into walls, ceilings, and insulation. To prevent this, keep gutters and downspouts clean, trim trees around the building’s edges, add insulation above the ceiling to increase roof ventilation and inspect the roof’s drainage regularly. ### **Check Your Roof’s Load-Bearing Capacity** Most roofs can support 20 pounds per square foot of snow, but this can vary. Steeper roofs tend to accumulate less snow. Flat areas, like over a porch, should be given extra attention. If removing snow yourself, never use a ladder. Instead, use a snow rake and remove snow from the ground for safety. ### **Be Cautious with Alternative Heat Sources** Alternative heat sources like non-electric heaters can be handy during power outages or to keep heating bills low. However, they should be kept clean, placed away from flammable items, and maintained properly to prevent fires. ### **Acting Quickly in Case of Water Damage** In case of water damage, it’s crucial to act fast. Quick action can minimize the damage and the costs associated with it. It can also minimize the business downtime. ***Octagon Cleaning & Restoration*** are the local emergency water restoration experts that insurance professionals, property managers, commercial building owners, and homeowners count on to handle even the most challenging jobs. They are proud members of the Better Business Bureau and are [IICRC-certified.](https://octagonrestoration.com/blog/how-to-find-the-best-company-offering-restoration-for-water-damage/) In conclusion, the process of restoring a commercial building after water damage involves identifying the risks, mitigating the damage, and implementing preventative measures. Having a plan and working with qualified experts is crucial to ensure a timely and effective recovery. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](https://octagonrestoration.com/contact/) **Categories:** Water Damage Restoration --- ### [Home Water Damage Repair: A Comprehensive Guide](https://octagonrestoration.com/blog/guide-home-water-damage-repair/) **Published:** January 9, 2024 **Author:** octagon **Content:** ‍Water damage can be a homeowner’s worst nightmare, turning a safe and comfortable refuge into a source of stress and financial burden. Understanding how home water damage repair works can help you navigate this challenging situation more efficiently. This article will delve into various aspects of home water damage repair, discussing everything from initial damage assessment to final restoration. ## Understanding Home Water Damage Before we delve into the intricacies of home water damage repair, it’s important to understand what [water damage](/services/water-damage/) entails. Water damage can occur due to various reasons, including natural disasters like floods or storms, internal issues such as burst pipes or leaks from appliances, or even simple human error like leaving a faucet running. Regardless of the cause, immediate attention is necessary to prevent further damage and potential health risks. If left untreated, water-soaked walls, furniture, and floors can become breeding grounds for mold and mildew, posing serious health risks to inhabitants. ## The Importance of Professional Water Damage Repair Many homeowners might be tempted to handle water damage repair themselves. However, without professional expertise, it can be challenging to assess the extent of the damage accurately. Water damage often extends beyond what’s visible, seeping into walls, subfloors, and other hidden areas. Professional home water damage repair companies, like Octagon Cleaning & Restoration, are equipped with the necessary tools and expertise to handle all types of water damage situations. They can quickly identify the extent of the damage and develop a plan to restore your home effectively. ## The Process of Home Water Damage Repair Home water damage repair involves several steps, each crucial to restoring your home to its pre-damage condition. ### Safety Precautions The initial step in any water damage repair process is ensuring the safety of all inhabitants. If there’s extensive flooding or potential structural damage, evacuate the property immediately. It’s also essential to shut off any electrical and gas connections to prevent further danger. ### Insurance Claim If you have flood insurance or a homeowner’s insurance policy that covers water damage, contact your insurance adjuster immediately. Provide detailed documentation of the damage, including photographs and damaged material, for your claim. ### Initial Inspection Once safety measures are in place and the insurance claim is initiated, a professional water damage repair company will conduct an initial inspection. They will assess the extent of the damage, identify the cause, and develop a plan for restoration. ### Water Removal Water extraction is a crucial part of the water damage repair process. It involves removing standing water from your home using professional-grade pumps and vacuums. ### Drying and Cleaning After water removal, it’s time for drying and cleaning. Professionals use specialized equipment, including dehumidifiers and air movers, to speed up the drying process and prevent mold growth. ### Damage Assessment and Repair Once the area is thoroughly dried and cleaned, the repair process begins. This may involve replacing damaged materials, repairing structures, and restoring your home to its previous condition. ### Restoration The final step is restoration, which involves returning your home to its pre-damage condition. This may involve painting, installing new carpet, or even rebuilding parts of your home. ## Preventing Future Water Damage While it’s impossible to predict natural disasters, there are several steps you can take to reduce the risk of home water damage caused by internal issues. Regular structural inspection, cleaning gutters, checking appliances and piping, and ensuring proper sealing and insulation can all help prevent future water damage. ## Dealing with Personal Belongings In addition to repairing structural damage, a professional water damage repair company will also help handle affected personal belongings. They can help with cleaning, drying, and restoring items and can provide storage solutions during the repair process. ## Hiring a Professional Water Damage Repair Company If you’re dealing with water damage, it’s crucial to hire a reputable and experienced water damage repair company. Companies like Octagon Cleaning & Restoration specialize in various water damage processes, including water extraction, heat drying, deodorizing, disinfecting, stain removal, and more. ## Cost of Home Water Damage Repair The cost of home water damage repair can vary widely depending on the extent of the damage, the cause, and the necessary repairs. However, most homeowner’s insurance policies will cover the cost of repairs, minus your deductible. ## Dealing with Insurance Companies Professional water damage repair companies often work directly with insurance companies, coordinating details and billing them directly for their services. This can relieve some of the stress and ensure a smoother, faster repair process. ## The Role of a Public Adjuster In some cases, you may choose to work with a public adjuster. These professionals can help with the insurance claim process, ensuring you receive a fair settlement for your water damage repair costs. ## Disclosing Water Damage When Selling Your Home If you’re considering selling your home after water damage, it’s important to disclose this information to potential buyers. Honesty can prevent legal issues down the line and ensure a smooth sale process. ## Learn About Our Reputable Water Damage Repair Services from Octagon Cleaning & Restoration While dealing with home water damage can be stressful, understanding the repair process can help you navigate this challenging situation more effectively. By working with a reputable water damage repair company like Octagon Cleaning & Restoration, you can ensure that your home is restored to its pre-damage condition as quickly and effectively as possible. ![free water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/05/water-damage-inspection-cta-1.jpg) **Categories:** Water Damage Restoration --- ### [Keep Your Employees Safe with Commercial Air Duct Services](https://octagonrestoration.com/blog/keep-your-employees-safe-with-commercial-air-duct-services/) **Published:** March 28, 2024 **Author:** octagon **Content:** The health and safety of employees are paramount in business operations. An often overlooked but vital component of maintaining a healthy work environment is the air that circulates within commercial spaces. This brings us to the significance of commercial[ air duct services](/services/air-duct-cleaning/), which play a crucial role in ensuring the air your employees breathe is clean and free from contaminants. With a focus on Octagon Cleaning & Restoration’s expertise in this area, let’s explore how these services enhance workplace safety and are essential for a contaminant-free environment. ## The Critical Role of Air Ducts in Commercial Spaces Imagine air ducts as the building’s respiratory system, distributing fresh air like lungs that can become congested with pollutants; air ducts, too, can accumulate dust, debris, allergens, and hazardous materials over time. These accumulations can severely compromise indoor air quality (IAQ), leading to various health issues. The antidote? Regular maintenance and cleaning through professional commercial air duct services. ## Unveiling the Health Benefits The impact of clean air ducts on workplace health cannot be overstated. Here’s an in-depth look at how these services contribute to a healthier work environment: - **Reduced Allergens and Irritants**: Commercial air duct cleaning effectively removes dust, pollen, and other allergens from your HVAC systems, significantly lowering the risk of respiratory issues among employees. - **Improved Indoor Air Quality**: Ensuring that only filtered, fresh air circulates within your space is vital for preventing lethargy and “Sick Building Syndrome,” characterized by occupants experiencing health discomfort due to poor IAQ. - **Mold and Mildew Prevention**: Moist environments within uncleaned ducts can foster mold growth. Professional duct cleaning services prevent this by eliminating moisture and debris where mold can thrive. - **Enhanced Energy Efficiency**: Dirty ducts strain HVAC systems by restricting airflow, causing them to consume more energy. Cleaning these systems restores their efficiency, reducing operational costs. Octagon Cleaning & Restoration provides detailed insights into our air duct cleaning services. ## The Cleaning Process Demystified Commercial air duct cleaning involves several meticulous steps: 1. **Thorough Inspection**: Specialists start with an exhaustive assessment of your HVAC system to pinpoint areas requiring attention. 2. **Advanced Equipment Use**: Specialized vacuums and brushes dislodge debris from the ductwork for removal. 3. **Sanitization Phase**: Following debris removal, some providers may offer additional sanitization to eradicate microbial contaminants from the system. Are you interested in regular upkeep? Learn more about our extensive [cleaning and restoration offerings](https://octagonrestoration.com/services/). ## Selecting Octagon: A Commitment to Excellence Opting for Octagon Cleaning & Restoration equates to choosing reliability and superior service quality. Our IICRC certification underscores our dedication to upholding stringent standards in cleaning and restoration practices. Using EPA-certified methods, we ensure that our commercial air duct services do more than just clean—they enhance the healthiness of indoor environments. Our commitment goes beyond offering services; we aim to educate our clients on the importance of maintenance for long-term benefits. Whether it’s initial consultations or tailored personalized Emergency Response Protocol (ERP) plans, Octagon is here to support you every step. ## Prioritizing Indoor Air Quality The indoor air quality in commercial settings directly impacts employee well-being and productivity. Investing in professional commercial air duct services represents an operational investment and a strategic step toward nurturing a vibrant workplace culture. At Octagon Cleaning & Restoration, we are dedicated to enhancing the air quality in your workspace and fostering environments where businesses and their employees can thrive. [Contact us](/contact/) for more information. **Categories:** Commercial Air Duct Cleaning --- ### [Doing a DIY Renovation? Why You Should Never Do Asbestos Removal Yourself](https://octagonrestoration.com/blog/doing-a-diy-renovation-why-you-should-never-do-asbestos-removal-yourself/) **Published:** May 2, 2024 **Author:** octagon **Content:** Homeowners should never attempt [asbestos removal](/services/asbestos-removal/) on their own, if for any reason, due to the significant health risks associated with exposure to the material. Not only are the risks to you and your family very real, but health risks aside, asbestos removal from any home, dwelling, property, or structure is subject to specific protocols and regulations that, if ignored, have legal consequences. If you own an older home from, say, the 1940s or 1950s, and you’re considering a DIY renovation project, you should first seek professional help from a qualified asbestos inspector to conduct a [thorough inspection](/blog/do-home-inspections-check-for-asbestos/) of your property. ## What is asbestos? Asbestos is the name of a group of six naturally occurring mineral types that were once widely used as a building material. Asbestos, a material resistant to heat, fire, and electricity, has been used in construction, shipbuilding, and manufacturing for a long time. Unfortunately, asbestos has one considerable flaw. The material poses serious health risks when its fibers are inhaled or ingested. As a result, asbestos exposure can cause severe respiratory diseases like lung cancer, mesothelioma, asbestosis, and more. ## Asbestos Use in Building Houses Asbestos was used extensively in building houses from the early 20th century until the late 1970s, with the peak construction use period from the 1940s to the 1970s. During this time, asbestos-containing materials were commonly used in various parts of residential buildings for insulation, fireproofing, roofing, siding, flooring, and more. Its affordability, durability, fire resistance, and insulating properties made asbestos a favored material for building and construction. Only when the health risks associated with asbestos exposure became widely known did its use in construction become stricter, leading to a decline as a building material for residential housing. ## What You Need to Know If your home was built before the 1980s, it’s highly likely that it contained or still contains some asbestos material. The good news is that if the material has been left undisturbed and undamaged, it poses minimal risk. However, during home renovation, especially DIY projects, once asbestos materials are disturbed or begin to disintegrate or become friable, there’s a likely risk to homeowners and anyone helping them, along with their family members, of asbestos exposure. If asbestos materials are not removed properly, they have the potential to create a greater health risk than leaving it undisturbed. ## 5 Reasons Why Homeowners Should Not Attempt Asbestos Removal ### Contamination As mentioned, disturbing materials containing asbestos within your house release harmful fibers into the air that, if inhaled or ingested, can have serious health consequences. Once a DIY project is underway and the fibers become airborne, the risk of contamination of the entire home is possible. The improper removal of asbestos can lead to a higher risk of exposure for occupants, including family members and pets. ### Challenges To begin with, asbestos removal requires the necessary equipment, tools, and protective gear to safely remove asbestos-containing materials without risking exposure. Once removed, asbestos-containing materials require special containers that adhere to specific guidelines for transportation and disposal. ### Legal Regulations **Asbestos removal and its proper disposal are** **strictly regulated by local, state, and federal laws to ensure the environment’s and individuals’ safety.** Government agencies set regulations and guidelines for asbestos removal to ensure it is properly handled and disposed of by professionals certified in asbestos removal. In fact, **under the law, attempting to remove asbestos yourself is illegal if it does not follow asbestos abatement protocol.** Homeowners unaware of or failing to comply with regulations will be subject to fines. ### Hidden Asbestos Asbestos may be present in expected areas of older homes, like insulation, floor tiles, siding, or certain roofing materials. However, without proper training and equipment, homeowners may not recognize other materials containing asbestos. Asbestos materials were also used in drywall and plaster, window sill putty, pipe and furnace insulation and duct tape, undersheeting, outlet switches, acoustic ceiling tiles, recessed lighting fixtures, and more. ### Identifying Asbestos At the very least, identifying asbestos materials in an older house can be challenging. Different types of asbestos were used to manufacture different asbestos-containing materials. For instance, serpentine asbestos fibers are long and curly, whereas the shape of amphibole asbestos is characterized by its needle-shaped fibers. The colors of asbestos differ, too. Those materials once off-white or a shade of brown, blue, or green have likely faded to various grayish hues. The first step in identifying asbestos materials is to know where they might be. Look for materials that were commonly made with asbestos. The main culprits include old vinyl floor tiles, types of insulation, roofing materials, siding, and textured paints. Keep in mind that, though knowing where asbestos might be commonly found in an older house, visual inspection alone is not sufficient to confirm the presence of asbestos. Asbestos fibers are microscopic and cannot be identified with the naked eye. Instead, samples need to be laboratory tested. ## Seek the Help of Professionals at Octagon Cleaning & Restoration Identifying asbestos and [asbestos removal](/blog/a-guide-to-the-asbestos-removal-process/) requires specialized knowledge, training, and expertise to ensure safe handling and disposal. Octagon Cleaning & Restoration provides asbestos removal services for residential properties, conducted by trained and accredited asbestos professionals. Our team of asbestos removal specialists has undergone the required training and certification program through an accredited EPA Model Accreditation Plan (MAP). Our team of professionals is thoroughly trained in asbestos removal protocols. We know what to look for to make your home a safe place to live. For [a free estimate or more information](/contact/), contact Octagon Cleaning & Restoration. **Categories:** Asbestos Removal --- ### [Does It Take Long to Repair a Flooded House?](https://octagonrestoration.com/blog/does-it-take-long-to-repair-a-flooded-house/) **Published:** May 9, 2024 **Author:** octagon **Content:** Does it take long to [repair a flooded house](/services/water-damage/)? To be honest, there is no set answer to that question. Considerations such as the water source, the extent of the flooding, and the amount of damage must be factored into any repair timetable. Just the process of removing any standing water and then drying out a house could take anywhere from a day to several weeks. Certainly, being able to deal with water damage promptly and effectively helps prevent further damage to the property, but could also mitigate repairs that can significantly affect the timetable to return to your house safely. If your property has experienced [severe flooding](/blog/got-flooding-call-the-professionals/), a professional water damage restoration service can help assess the extent of the damage and implement the necessary measures to restore the property to its pre-flood condition. The water damage restoration experts at Octagon Cleaning & Restoration will work with you every step of the way to remediate your property and protect your home or business. From 24/7 emergency response to coordinating details with your insurance providers or building and property managers, we can help move the process forward so you can return to your house as soon as possible. ## Factors that Can Influence Repair Timetables The time it takes to repair and restore a flooded house can vary significantly depending on the severity of the flooding and the extent of damage to the house. A minor flood may only require a few days or weeks of work, while a major flood could take several months or even longer. Here are important factors that can influence how long it takes to repair a flooded house. ## Types of Water Different types of flooding will require different cleanup and restoration processes that may require more extensive restoration efforts. In other words, the type of water that caused the damage to your house can impact the amount of time it takes to repair your property. Water types are classified by the degree of contamination as either clean water, gray water, or black water. As the name suggests, clean water is the least contaminated type of water damage that is relatively more easily treated. It can occur from a source, such as a burst water pipe or rainwater. Gray water damage is water that may contain some contaminants. It can come from sources like dishwashers, washing machines, or clean toilets. Black water damage is the most severe type of water damage and is highly contaminated. It can result from sewage backups, flooding from rivers or streams, or water that has been standing for an extended period. ## Types of Repairs Flooding can damage your property in more ways than one. For example, severe flooding can weaken the structure of a building, causing damage to walls, floors, ceilings, and foundations. This can lead to structural instability, compromise safety, and take substantial time to repair and restore. Water damage can wreak havoc on electrical systems and wiring in the house, which can pose a significant safety risk. If not appropriately tested, faulty electrical systems may cause short circuits, electrical fires, and damage to electronic devices and appliances once power is restored. Excessive moisture from flooding also produces an ideal environment for mold to grow. Not only is mold a very real health hazard that can cause allergy symptoms and respiratory problems for occupants of a house, but left unchecked or undiscovered, mold can spread rapidly and severely damage and ruin insulation, walls, flooring, ceilings, and just about any surface in the house where it grows on. Mold can ruin furniture, carpets, artwork, personal belongings, and other items on the property. Depending on the extent of the water damage, these items may need to be cleaned, repaired, or, in many instances, replaced. Mold removal can further affect the timetable for safely returning to your house. All mold sources must be identified, evaluated, contained, and physically removed to prevent cross-contamination of the living space. ## How Octagon’s Water Damage Services Work For Residents to Safely Return Home Selecting the right water damage remediation company is crucial to safeguarding your business or residential property and how quickly you can return home. If you live anywhere in central and southern Maine or Western New Hampshire, contact Octagon Cleaning & Restoration, the region’s premier professional water damage restoration service provider. ### How It Works Our restoration efforts begin with the initial assessment of the property. Then, we start the process of water extraction. We utilize state-of-the-art techniques to remove standing water promptly. Following this, high-tech rapid structural drying and dehumidification methods are implemented to prevent further damage and to promote a swift return to normal. These methods are designed to be efficient and thorough, ensuring that all areas, including those not immediately visible, are thoroughly dried and free of potential contaminants like mold. These steps are accompanied by deodorizing and disinfecting, as well. In some cases, if reconstruction is required or necessary, we will guide you through this process, providing the support and expertise to restore your property to its pre-damage condition. Throughout all these steps, our company will be committed to being there with you, providing professional, reliable service, and coordinating with contractors and insurance companies to ensure a timely yet safe return to your home. The time it takes to repair and restore a flooded house can vary significantly, depending on the severity of the flooding and the extent of damage. Dealing with water damage promptly can limit the further damage and the time it takes to restore your property. If your house has flooded and sustained water damage, contact Octagon Cleaning & Restoration. We offer free estimates and are available 24/7, 365 days a year. We will quickly respond to your emergency needs to help preserve your house and contents. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [Ensuring Safety and Cleanliness: The Vital Role of Infection Decontamination Services for Commercial Spaces](https://octagonrestoration.com/blog/ensuring-safety-and-cleanliness-the-vital-role-of-infection-decontamination-services-for-commercial-spaces/) **Published:** July 9, 2024 **Author:** octagon **Content:** In recent years, i[nfection decontamination services and infection control cleaning](/services/infection-control-cleaning/) have become vital in safeguarding the well-being of employees and customers in commercial spaces. In fact, of the many lessons learned during the recent pandemic, one underscored the significance of expert infection decontamination services in reducing the spread of the virus. Many cleaning and janitorial companies lack the tools, training, and expertise to manage a harmful pathogenic virus, like COVID-19. It’s not simply coronavirus that requires rigorous cleaning and sanitization by professional services. Still, any pathogen—a virus, bacteria, fungi, or other contaminant—infects a commercial space. Viruses, for example, are easily spread by contact with an object recently sneezed or coughed on by an infected individual. Influenza strains survive 24-48 hours on hard, nonporous surfaces like stainless steel or plastic and survive for 8-12 hours on porous surfaces like cloth or paper towels. When this happens in commercial spaces, individuals touching these contaminated surfaces may become infected and spread such viruses further. Infection control cleaning is then required to remove these viruses to protect the health and safety of employees and customers alike. ## The Importance of Infection Decontamination Services Professional infection decontamination services help maintain a clean and safe work or business environment—paramount for today’s fast-paced business landscape. Commercial spaces are not limited to retailers, restaurants, pubs, offices, warehouses, or tech centers. Many commercial spaces are located in multi-use buildings, too, that offer a range of services. If an infectious outbreak occurs within the building, employing infection control measures to eliminate pathogens and reduce the risk of disease transmission is crucial. ## Utilizing Comprehensive Cleaning Protocols and Technologies An infection decontamination service company follows a combination of comprehensive disinfection protocols and advanced cleaning technologies, among other initiatives, that cleaning and janitorial companies cannot provide. This includes cleaning and disinfection of frequent high-touch surfaces in commercial spaces like door handles, elevator buttons, light switches, and shared equipment. Decontamination services have access to industrial-grade, EPA-approved disinfectants to eliminate viruses and bacteria effectively. Beyond daily maintenance, periodic deep cleaning ensures that less accessible areas are sanitized, reducing the risk of hidden contamination. More than simply using the right type of disinfectant, infection decontamination companies have the tools and technologies at their disposal. One method involves electrostatic spraying of charged disinfectants that uniformly coat surfaces, including hard-to-reach areas, ensuring comprehensive disinfection. UV-C light devices are used to sterilize surfaces and air by breaking down the DNA and RNA of pathogens, rendering them inactive. Disinfectant fogging can also be employed, which disperses fine mist into the air to penetrate hard-to-reach crevices and areas that might be missed by manual cleaning, providing broad-spectrum pathogen control. ## Why Choose Octagon Cleaning & Restoration Regarding infection control and sanitization of your commercial space, Octagon Cleaning & Restoration is the region’s industry leader. We follow stringent CDC-established guidelines for sanitizing buildings, including a detailed and hygienic cleaning process using a disinfectant registered with the EPA. This process is crucial to ensure the safety and health of building occupants, as it significantly reduces the presence and spread of harmful viruses and other contaminants. Our workers wear appropriate personal protective equipment (PPE) to safeguard themselves and prevent the potential transmission of viruses. PPE includes the minimum p100 full-face respirators, medical-grade nitrile gloves, and coveralls with hoods and booties, which provide a reliable barrier for viral transmission. By taking these precautions, workers can effectively minimize the risk of direct and indirect contact with harmful pathogens during the infection control cleaning process and prevent further spread. In addition to thoroughly cleaning surfaces, carpets, and upholstery typically require steam cleaning to eliminate viruses and other contaminants. To minimize the chance of viruses moving through heating and cooling ducts in commercial spaces, the building’s HVAC system is disinfected to help ensure that the air circulating within the building remains as free from viruses and other contaminants as possible. ## Delivering Tailored Solutions At Octagon, we work with you to develop customized cleaning and disinfection plans based on your commercial space’s specific needs and traffic patterns. This provides optimal infection decontamination and control to ensure your commercial space is safe and clean for all who enter the building. Our methods follow guidelines and regulations set by health authorities such as the CDC, EPA, and OSHA, and our cleaning practices meet the highest standards to ensure compliance with infection control protocols and assure your customers and your employees. Octagon provides unsurpassed infection disease cleanup, expertise, and decontamination services to make certain your commercial space is a safe, healthy indoor environment. [Contact us](/contact/) today for more information or to discuss tailored cleaning solutions unique to your business. **Categories:** Infection Control --- ### [Rapid Readiness: Crafting an Effective Emergency Response Protocol](https://octagonrestoration.com/blog/rapid-readiness-crafting-an-effective-emergency-response-protocol/) **Published:** July 24, 2024 **Author:** octagon **Content:** An [Emergency Response Protocol (ERP)](/services/emergency-response-protocol/) is a comprehensive plan that outlines how a company should react in the event of an emergency, disaster, or any unforeseen situation that could affect a business’s continuity. Be it a fire, flood, weather event, or other natural or manmade disaster, having an ERP on hand can help ensure a quick, effective, and actionable response to minimize harm, reduce confusion, and prevent further damage that can facilitate recovery. [Crafting an ERP ](/blog/what-is-emergency-response-protocol-and-why-does-your-business-need-one/)has its own set of challenges. At the very least, the document should establish procedures and clear guidelines for managing crises, prioritizing safety and protecting employees, communicating with emergency personnel and stakeholders, and resuming normal operations. Octagon Cleaning & Restoration specializes in developing ERPs for businesses to help them prepare for any potential disaster and ensure the business survives the disaster. Our team of certified, professional restoration experts can help you evaluate your readiness for an emergency, providing the necessary insights and experience to safeguard your business or property with confidence. It’s important to recognize that there are many details a business should consider when developing a plan and, just as important, that no two plans are alike. Nonetheless, **several key components and considerations are typically included in an ERP and ones that we would recommend**, including: ## Risk Assessment and Mitigation One important first step when crafting your ERP is conducting a risk assessment. You will want to identify potential emergencies and risks associated with your business and facility and then know what to do. For example, the potential for natural disasters like floods, severe thunderstorms, tornadoes, or wildfires should be assessed, as should the effects of any technology-related disasters such as power outages and cyberattacks. Any of these disasters could also lead to medical emergencies that need to be addressed. Once you have identified any potential risks, assess the likelihood and impact of each, and then develop mitigation strategies to reduce these risks. Should a disaster strike occur, a designated emergency response team with clearly defined roles and responsibilities should be established to manage the crisis. Other considerations may include an upgrade of your fire alarm or fire suppression system, ensuring easy access to necessary emergency equipment like fire extinguishers, or installing a backup power source. ## Safety Safety is one of the primary objectives of an ERP. Your plan should outline procedures to protect employees, customers, and visitors from harm during emergencies to prevent injuries and fatalities. For example, an evacuation plan should be implemented in case of a fire. Your ERP should designate assembly points and marked evacuation routes that lead to unobstructed exits. On the other hand, in a severe weather event, it may be necessary to shelter in place. Develop procedures for when staying indoors is safer than evacuating and identify safe areas within the facility to shelter. ## Communication Plans Another component of your ERP is having a communication plan in place. This would include establishing external and internal lines of communication for emergency notifications. Develop templates for designated personnel to convey the type of emergency to stakeholders. In an immediate emergency, designated personnel should not hesitate to call 911. However, your ERP should establish relationships with local emergency services like the fire department, police, or medical services, and you should also know how to coordinate with these external agencies during emergencies effectively. Communication with other external stakeholders, like vendors, clients, and other service providers, should be included in the ERP. For internal communication, your ERP should establish clear channels of who to contact within the organization. In other words, designated personnel need to know who to call first. You can also utilize phone trees, email alerts, and messaging apps to get the word out quickly and efficiently. ## Business Continuity Plan Your ERP should include a plan to minimize downtime and maintain or quickly resume critical business functions. In fact, preparing for emergencies can enhance the overall resilience of the business, making it better equipped to handle unexpected challenges. Your plan may include backup locations, data recovery procedures, and a list of key contacts. The key is maintaining critical operations to help reduce financial losses from any disruption to services. Implementing a comprehensive Emergency Response Protocol helps businesses better prepare for unexpected events, ensuring a coordinated and effective response that prioritizes safety and minimizes operational disruptions. Partnering with a full-service restoration company like Octagon Cleaning & Restoration to help you develop a custom plan—one that best fits your business needs—will ensure that your business is disaster-ready. We are a full-service OSHA and EPA-certified restoration company specializing in ERP planning and implementation. When you partner with us, we cover every detail and contingency in advance. In an emergency, our trained professionals will seamlessly manage the crisis step-by-step, from communicating with the insurance company through mitigation, recovery, and restoration to ensuring your company is up and open for business as quickly as possible. For more information on our ERP services, [contact Octagon Cleaning & Restoration ](/contact/)today! **Categories:** Emergency Response Protocol --- ### [What’s the Difference Between Mold Mitigation and Remediation?](https://octagonrestoration.com/blog/whats-the-difference-between-mold-mitigation-and-remediation/) **Published:** August 5, 2024 **Author:** octagon **Content:** [Mold mitigation](/services/mold-removal/) and mold remediation are two common terms often used synonymously to describe methods of ridding residential and commercial properties of mold. However, in terms of mold removal strategies and techniques, there are distinctions between the two methods. Where one process focuses on prevention, the other involves treatment and removal. Understanding the differences is important, especially if you’re currently confronted with a mold outbreak at your residence or business. Knowing the distinction between the two processes will help ensure the health of the environment where you work or live and can also ensure you receive the best results from your service provider. ## What is Mold? One sure defining property of[ mold is its recognizable, distinctive odor](https://octagonrestoration.com/blog/prevent-and-address-mold-growth-your-ultimate-guide-for-a-healthy-home-and-business/). Walk into any home or business, and you’ll know the property has a mold problem due to the smell in the air. It’s a problem that should never be ignored and one that should be immediately addressed. Mold is a fungus derived from reproductive spores that move through the air. For mold to grow and thrive, spores must land in damp environments or areas exposed to excessive moisture. Interior spaces and surfaces subjected to water damage—from humidity or recent flooding—are the perfect habitat for mold and their spores to adapt and flourish. Mold can grow on walls, floors, paper products, wood, fabrics, dust, other airborne particles, paints, and organic material. Mold can appear and spread on surfaces around leaky roofs and leaking plumbing, poorly sealed windows and doors, and any place condensation builds up in bathrooms, basements, and from sweaty pipes. It can result from ice dams on roofs during winter, flooding from a crack in the foundation, or a burst pipe. Mold manifests in various forms, textures, and colors, such as white, black, yellow, blue, and green. It may appear as an unsightly discoloration or staining on a surface or have a distinct appearance, including velvety, fuzzy, or rough textures, depending on the specific type of mold and its growth environment. Mold mitigation and remediation are necessary as much to prevent damage to buildings, which could reduce property values, as to cause any health issues. Because it feeds on organic material, mold can weaken structural elements like wood and drywall. Without treatment, it can lead to further damage by creating an environment conducive to pest infestations and attracting insects. In severe cases, mold growth can compromise the integrity of a building, making it unsafe for likely. Inhaling mold spores can exacerbate respiratory issues like asthma and other health problems. ## The Differences Between Mitigation and Remediation ### Mitigation Mold mitigation is a proactive approach to preventing mold growth and its effects on a property. It primarily involves managing moisture levels to prevent mold from spreading and becoming a more serious issue. By controlling moisture, mold mitigation aims to limit mold growth and reduce its impact on a property. Effective mold mitigation starts with pinpointing and resolving the source or sources of moisture in your home or commercial property. This involves addressing leaks, enhancing ventilation, and using dehumidifiers to maintain a stable humidity environment. Additionally, sealing openings, upgrading insulation, and ensuring proper water flow around the foundation can help prevent mold growth. Regular checks and maintenance are also crucial to sustaining a mold-free environment. ### Remediation Remediation involves removing and restoring affected areas to a safe and healthy state in instances of existing mold. This process is typically necessary when mold growth has already taken hold and is spreading rapidly. Its removal requires specialized methods and servicing to safely and effectively eliminate the mold and restore the area. **Mold remediation consists of a four-step evaluation, containment, removal, and restoration process.** A professional mold remediation and removal contractor should conduct it. Professionals are trained in remediation processes, know what to look for in an assessment, and are equipped with the necessary resources to address the problem. Their expertise also ensures effective and guaranteed results. - For the first step, a thorough evaluation is undertaken to identify the type of mold growing and to determine its size, scope, and source, visible and hidden, to develop a strategy for removal. Once the full extent of the mold outbreak has been made, efforts can be taken to prevent the further spread of the mold spores. Common ways to contain mold can include sealing off the affected areas, turning off suspected HVAC systems contaminated with mold, and controlling airflow in and out of the space with specialized equipment. - The next step is to physically remove, clean, and sanitize contaminated surfaces using industrial HEPA vacuums and air scrubbers, antimicrobial disinfectants, and commercial-strength dehumidifiers, among other methods as necessary. - Finally, once mold levels are normalized, affected areas are restored to their original condition through repairs or replacements, and a mitigation plan can be developed, if required, to prevent future mold growth. ## Expert Mold Remediation Services in ME & NH: Your Solution for a Healthier Space! Octagon Cleaning & Restoration is a mold remediation and removal leader in Central and Southern Maine and Central and Southern New Hampshire. Our highly experienced professionals are fully licensed, trained, and certified in mold and microbial remediation. We are committed to excellent service and customer satisfaction. We will guide you through the mitigation and remediation process to protect your space and ensure a healthier home or work environment. If you’re dealing with a mold outbreak in your residence or commercial property, [call us today](/contact/) to discuss how we can be of service and to receive a free estimate. [![have a mold problem](https://octagonrestoration.com/wp-content/uploads/2020/05/blog-CTA-mold-1-1.jpg)](/contact/) **Categories:** Mold Removal --- ### [Beyond the Surface: Expertise in Commercial Water Damage Restoration with Octagon Cleaning & Restoration Services](https://octagonrestoration.com/blog/beyond-the-surface-expertise-in-commercial-water-damage-restoration-with-octagon-cleaning-restoration-services/) **Published:** August 8, 2024 **Author:** octagon **Content:** If [water intrusion](/services/water-damage-2/) affects your place of business, selecting the right [commercial water damage restoration ](/services/commercial/)service company is crucial to ensuring the long-term sustainability of your property and business. That decision will not only help preserve the structural integrity of the building and safeguard your assets but also prevent health risks from mold and other contaminants from growing or spreading. Octagon Cleaning & Restoration is a commercial water damage restoration service company that offers unrivaled expertise that has helped thousands recover from water-damaged properties. We realize that immediate response to commercial water damage is important to maintain a safe, functional, and valuable property. Our IIRC-certified and DEP-certified team of water damage experts can manage the crisis for you, making the clean-up and restoration process less stressful. More importantly, your operations can resume more quickly, with business interruptions minimized and financial losses limited. ## The Extent of Commercial Water Damage Commercial water damage refers to the harmful effect on a business or commercial property caused by substantial water intrusion into the building or structure. Typically, this would include such properties as office buildings, retail stores, apartment buildings, restaurants, motels, hotels, factories, warehouses, and similar commercial spaces. Though commercial water damage is often associated with weather-related events and natural disasters—heavy rain, flooding, snowmelt, and tropical depressions—significant damage can result from various issues. Burst pipes, leaking faucets, and malfunctioning plumbing systems can cause water damage to a property, as can roof leaks, blocked drains, and gutters that allow water to seep into buildings. Issues with commercial appliances like water heaters, HVAC systems, dishwashers, or sprinkler systems can lead to hundreds, if not thousands, of gallons of water entering a facility overnight, leading to extensive water damage. Septic or sewage backups and blockages are exceptionally nasty, causing contaminated water to flood a building. ## The Importance of Taking Immediate Action Rapid response to water intrusion into a commercial space is crucial to mitigate the damage. Otherwise, the consequences of water intrusion into your commercial property can be significant and lead to health risks, structural issues, and financial losses. The longer the delay, the greater the chance of structural damage, such as weakened walls, floors, and ceilings. Standing water and excessive moisture can lead to mold, which poses health risks and further damages materials. The health of employees and customers can be jeopardized not only by mold but by contaminated water as well. Water intrusion can ruin products, machinery, electronics, and other valuable assets. It may lead to temporary closure or reduced business functionality and financial losses. ## What We Do The process can vary depending on the extent of the damage, but, in general, it begins with an initial assessment and inspection to determine the extent of the water damage. Any standing water present is extracted using specialized equipment, such as pumps and vacuums. Afterward, those spaces are dried out with industrial dehumidifiers, air movers, and fans. We then document the extent of the damage with photographs and notes to help navigate and guide you through your insurance claims. We work closely with insurance companies to ensure that all documentation is provided and claims are processed smoothly. A full evaluation is conducted for any types of structural damage, electrical hazards, and potential areas for mold growth. Cleaning and sanitizing are top priorities. Debris or any unsalvageable contents, equipment, or structures are removed. Affected areas are cleaned and treated with disinfecting agents to prevent mold and bacterial growth from spreading. We isolate contaminated areas to prevent the spread of mold spores and use specialized cleaning agents and techniques to remove mold from surfaces. Air scrubbers and fogging equipment are employed to remove any lingering odors. Once fully cleaned and sanitized, restoration and any repairs are undertaken to return the property to its pre-damage condition. This would include structural repairs to the building, such as replacing drywall or any electrical wiring and plumbing systems affected by water and painting, paneling, or installing new flooring where needed. A final inspection ensures all work is completed to a high standard. ## When in Need, Call Octagon Octagon Cleaning & Restoration is your go-to professional commercial cleaning and restoration service company. We have the expertise and experience to ensure your building, facility, or property is fully restored to its pre-damage condition. We will handle any water removal, water damage treatment, mold remediation, and other restoration services necessary to make certain your property is safe, clean, and fully functional again. [Contact us ](/contact/)today for more information on our commercial water damage restoration services! [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Water Damage Restoration --- ### [What are the Basic Mold Cleanup Steps?](https://octagonrestoration.com/blog/what-are-the-basic-mold-cleanup-steps/) **Published:** August 15, 2024 **Author:** octagon **Content:** [Mold abatement](/services/mold-removal/) is the process of removing and preventing mold growth in buildings. It involves identifying and addressing the moisture sources contributing to mold growth, physically removing the mold, and preventing future mold infestations. For homeowners and businesses alike, it’s important to recognize mold growth in its early stages and take the necessary steps to clean it up before it becomes a major issue. If you’re experiencing a mold problem in your house or place of business, here’s what you need to know: ## How Mold Grows Mold is a type of fungus that thrives in various environments, both indoors and outdoors. Its adaptability has contributed to growing health concerns. Exposure to indoor mold poses risks due to its toxic byproducts. Mold spores, specifically mycotoxins, can break down most materials they come into contact with. All mold needs to grow is moisture. Indoors, spores thrive in damp, wet areas and can quickly spread, causing mold damage. Managing moisture levels in your home or business is essential to prevent mold growth, as excess moisture fuels its development. Mold damage often occurs in areas that have experienced flooding or areas with poor humidity control or leaking. Aging roofs, leaky doors or windows, old or damaged siding, plumbing issues, or damp basements can lead to mold spores that could impact human health. Prolonged exposure to a moldy environment can cause a range of health issues, including headaches, respiratory problems, skin irritation, and allergic reactions. ## [Basic Mold Cleanup Steps](/blog/how-to-get-rid-of-mold-mold-remediation-tips/) To effectively address mold growth, it’s essential **first to identify and resolve the underlying moisture issue. Once the source is addressed, the next step is to remove the mold itself.** For smaller mold-affected areas, simple, basic cleanup steps would include exposure to sunlight, improved ventilation, and household cleaning products or dehumidifiers to help[ remediate and eliminate the mold](https://octagonrestoration.com/blog/effective-mold-remediation-services-by-octagon-cleaning-restoration/). One inexpensive cleaning and treatment method to remove mold is vinegar, depending on the surface type. Vinegar has acidic, antibacterial, and antifungal properties. The EPA recommends its use for cleaning small areas of mold growth, generally less than ten square feet. However, though effective, its use for cleaning is limited and should only be applied to drywall and leather surfaces. It should not be used on wooden or metal surfaces or stone countertops, as the acidic properties can damage those surfaces. For more stubborn mold issues or if mold growth is extensive and persistent, it’s best to seek professional assistance to begin the mold abatement process. These professionals are trained and certified in mold remediation, a thorough, step-by-step approach to removing mold from the property. Upon arrival, the team will inspect and assess the extent of the mold problem and identify the moisture source. In addition to visual inspections, they have the tools and equipment to undertake air quality testing, sampling contaminated surfaces, and thermal imaging if necessary. Once an **assessment has been made**, a detailed remediation plan can be developed, outlining the scope of work, timeline, necessary equipment, and any safety measures. Efforts to contain, remove, clean, and sanitize are undertaken to eliminate the mold. Containment is a basic yet important step in cleaning mold. It’s necessary to prevent mold spores from spreading to other areas during the cleanup. Affected areas are typically contained using physical barriers like plastic sheeting and negative air pressure machines. The actual removal of mold involves cleaning and removing mold-infested materials. Non-porous surfaces are usually cleaned with appropriate cleaning agents, while porous materials like drywall, carpeting, ceiling tiles, or insulation may need to be removed and replaced. **Once the mold is removed**, the affected areas are thoroughly cleaned and sanitized to remove any remaining mold spores. Special cleaning solutions and techniques are used to eliminate all mold traces. Surface cleaning may include using HEPA (high-efficiency particulate air) vacuums and damp wiping techniques to remove mold spores and using commercial-grade antifungal and antimicrobial cleaning solutions to disinfect. HEPA air scrubbers are often employed to remove airborne mold spores during and after cleanup. Drying out the affected areas is crucial to prevent further mold recurrence. Industrial dehumidifiers and fans are commonly used to ensure the affected areas are dried out completely. Lastly, any building materials or structural components, such as drywall and insulation, flooring, and window sills, removed or damaged during the abatement process are repaired, refinished, or restored to the original condition. Ventilation, waterproofing, and humidity control to prevent future mold growth are improvements that homeowners or businesses may consider to prevent mold recurrence. ## Dealing with Mold? Octagon’s Got You Covered! If you are experiencing a minor mold problem in your home or business, then cleanup is possible by following a few basic steps. However, if your mold problem is growing, it could be a more serious problem, and it is time to contact the professionals at Octagon Cleaning & Restoration. We will develop a clear plan to remove the mold from your property that is efficient and minimally disruptive. One that will ensure a smooth and effective outcome. For more information,[ call Octagon](/contact/) today. **Categories:** Mold Removal --- ### [The Hidden Dangers of Water Damage in Windham, ME](https://octagonrestoration.com/blog/the-hidden-dangers-of-water-damage-in-windham-me/) **Published:** September 6, 2024 **Author:** octagon **Content:** Dealing with[ water damage](https://octagonrestoration.com/services/water-damage/) is never easy for any homeowner. At first, it might seem like a minor issue that you can tackle quickly, but it’s usually more than meets the eye. What starts out as a small problem can quickly escalate into something much more destructive. It’s not just your home that’s at risk—your health can be affected, too. That’s why it’s so important to understand the true impact of water damage and the serious problems it can bring. ## Water Damage Cleanup in Windham Water damage cleanup after water damage is critical to preventing bigger problems down the line. The sooner you start the water damage cleanup process, the faster you can return to normal life. When left untreated, water can cause all kinds of damage that become harder and more expensive to repair, leading to a longer cleanup process. ### Structural Damage Risks Water damage doesn’t just create a mess—it can also threaten the very structure of your home. Water can seep into walls, ceilings, and floors, sometimes even reaching the foundation. Once [inside the walls](https://www.bobvila.com/articles/signs-of-water-damage-in-walls/), it can weaken beams and supports, while water that gets into floors can crack the foundation. Over time, this can lead to serious structural issues, making your home unsafe for you and your family. It is essential to address any signs of water damage immediately to prevent further deterioration and potential hazards to your property. ### Health Risks Water damage also creates the perfect environment for mold, which thrives in moist areas and can start growing within just 24 hours of a flood. Beyond being unpleasant to see or smell, mold can have a big impact on your health. Prolonged exposure to mold can lead to respiratory issues like asthma, [allergies](https://www.mayoclinic.org/diseases-conditions/mold-allergy/symptoms-causes/syc-20351519), and even lung problems. The longer you’re exposed, the more sensitive you become, increasing the risk of severe allergic reactions. It’s important to address water damage promptly to prevent the growth of mold and minimize health risks. ### Why Professional Water Damage Cleanup? Hiring [professionals](https://octagonrestoration.com/team/) for water damage cleanup is the best way to protect your home and health. They use advanced tools and techniques that go beyond what most homeowners have access to, ensuring everything is thoroughly dried, and [mold risks](https://www.epa.gov/mold/why-mold-growing-my-home#:~:text=Molds%20reproduce%20by%20means%20of,grow%20without%20water%20or%20moisture.) are minimized. Professionals are also trained to remove mold, protecting you from potential health issues safely. With 24/7 emergency services, they act fast to reduce damage and costs. Plus, they often manage to save belongings you might think are ruined, helping preserve sentimental items and saving you the expense of replacements. In the long run, their expertise saves time, money, and stress. Facing the aftermath of water damage can be tough, but you’re not alone. Octagon Cleaning and Restoration understands the stress and disruption that come with flooding, and they are here to help. Our dedicated team is fully equipped to handle any water damage situation, and they’re committed to providing prompt and efficient solutions. Don’t hesitate to reach out to [Octagon Cleaning and Restoration](https://octagonrestoration.com/contact/) today to get the expert assistance you need to restore your property. **Categories:** Water Damage Restoration **Tags:** water damage cleanup windham --- ### [Setting the Standard in Emergency Water Mitigation Services](https://octagonrestoration.com/blog/setting-the-standard-in-emergency-water-mitigation-services/) **Published:** November 8, 2024 **Author:** octagon **Content:** [Emergency response water mitigation](https://octagonrestoration.com/services/emergency-response-protocol/) services are rapid-response interventions to address and control water damage from unexpected events like floods, pipe bursts, roof leaks from storm damage, or sewage backups. These services prevent further damage by quickly extracting standing water, drying affected areas, and dehumidifying spaces to reduce the risk of mold, structural decay, and contamination. If [water damage](https://octagonrestoration.com/services/water-damage/) strikes your business or facility, the team of water mitigation specialists at Octagon Cleaning & Restoration will work with you to assess the extent of the water intrusion and start immediate water extraction, sanitization, and restoration protocols and procedures to ensure your property is returned to a safe, livable, or workable condition. We aim to minimize immediate damage, ensure safety, and start the restoration process to prevent long-term issues. ## **The Importance of a Prompt and Immediate Response** Controlling and limiting water damage begins with an immediate response after a water event affects a property. Prompt[ emergency response ](https://octagonrestoration.com/blog/what-is-emergency-response-protocol-and-why-does-your-business-need-one/)to water intrusion is vital to limit, if not prevent, further deterioration of a building’s structure and limit health risks from mold, bacteria, and other contaminants. Water damage can rapidly penetrate walls, floors, equipment, furniture, and furnishings, causing costly and sometimes irreparable harm. The longer water sits and saturates the structure and its contents, the greater the risk of mold growth, which can begin within 24 hours after an event if left untreated. Quick action and intervention reduce the extent of the damage, lower restoration costs, and prevent secondary issues like mold, bacterial contamination, odors, and compromised indoor air quality. An immediate response then helps protect the property’s structural integrity, ensures the safety and health of employees, visitors, or occupants, and restores the affected areas as quickly as possible, reducing downtime and allowing businesses to return to normal operations. ## **A Response Plan in Place Makes All the Difference** If any disaster strikes, having an Emergency Response Plan (ERP) or Protocol in place will make the mitigation process much easier and help minimize downtime before your business is back up and running. A well-designed plan will help you quickly respond to unexpected events, such as flooding or storm damage, by outlining the necessary steps and resources required to execute them. This proactive approach can save you time and money and ensure the continuity of your business. Octagon Cleaning & Restoration helps companies, businesses, and institutions develop and implement plans for such an emergency. As a full-service restoration company, we understand that preparing such a plan may be difficult for many businesses, whether small, mid-size, or even larger, for many reasons, be it limited resources, the time involved, or especially the personnel with the expertise to execute such a project effectively. By collaborating with a restoration expert, businesses can benefit from the extensive knowledge and experience in developing a customized plan tailored to your company or institution’s specific needs. One that considers the business’s unique aspects, including its operations, infrastructure, and personnel. ## **How Octagon Sets the Standard in Emergency Water Mitigation Services** Octagon Cleaning & Restoration is a full-service restoration company with a strong reputation, experienced, certified technicians, and a commitment to customer satisfaction second to none. Our company and its service technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This preeminent non-profit organization develops and certifies inspection, cleaning, and restoration professionals. We are also an OSHA 10-certified and EPA RRP-certified company, and we offer 24/7/365 availability and emergency response that is regarded for customer service, quality of work, and professionalism. Octagon’s extensive range of services includes water damage repair, fire and smoke remediation, mold removal, biohazard and crime scene cleanup, air duct and HVAC cleaning, and even carpet cleaning services. We routinely partner with companies, businesses, facilities, and property management companies to develop and implement Emergency Response Plans (ERPs) at no cost in exchange for Octagon providing any necessary disaster restoration work if an incident occurs. ## 24/7 Emergency Water Damage Response When water damage occurs at your business or facility, Octagon’s rapid response team is ready to spring into action at a moment’s notice, 24/7. Our team of certified water damage experts is dedicated to minimizing the impact of damage to your property and restoring your home or business to its original condition. Our goal is to restore your property and alleviate the stress and anxiety that often accompany water damage. For more information on our emergency water mitigation services, [contact Octagon](https://octagonrestoration.com/contact/) today. [![water damage inspection](https://octagonrestoration.com/wp-content/uploads/2020/08/water-damage-inspection-cta-1-1.jpg)](/contact/) **Categories:** Emergency Response Protocol --- ### [Expert Insights on Winter Water Damage Preparedness](https://octagonrestoration.com/blog/expert-insights-on-winter-water-damage-preparedness/) **Published:** November 12, 2024 **Author:** octagon **Content:** When temperatures drop, and snow and ice accumulate, homes and businesses are susceptible to winter water damage. In Northern New England, tales of frozen pipes and ice dams on rooftops leading to costly repairs and lengthy disruptions are as common as a January deep freeze. ## Winter Water Damage Prevention: Essential Tips for Protecting Your Property To avoid costly repairs, minimize stress, and ensure your home or business remains safe and secure, Octagon Cleaning & Restoration Services wants to remind every property owner that now is the time to prepare for the long winter ahead. The best way to prevent water damage during the winter months is to understand the [common causes that lead to water damage](https://octagonrestoration.com/blog/what-are-some-major-causes-of-winter-water-damage/) and take proactive steps to guard against it. Octagon is here to support you, help protect your property, and enjoy a worry-free winter. Offer a few insights to help prepare your property for the winter ahead: ### Prevent Pipes From Freezing Pipes in unheated spaces, such as basements, attics, garages, or exterior walls, are highly vulnerable to water damage during winter. They are more exposed to cold temperatures, which can cause the water inside to freeze. When water freezes, it expands, putting immense pressure on the pipes and potentially causing them to crack or burst. Even a tiny crack in a pipe can release hundreds of gallons of water per day once it thaws, leading to flooding, significant property damage, and costly repairs. Since unheated spaces lack adequate warmth to prevent freezing, cold drafts or temperature drops can quickly affect pipes in these areas. Insufficient insulation and poor ventilation increase the risk, allowing cold air to settle around the pipes. To prevent this, Octagon recommends insulating pipes in vulnerable areas or using heat tape on at-risk pipes. Sealing off any drafts that may bring in cold air is also good. On very cold nights, keep a small trickle of water running through faucets near exterior walls, and open cabinet doors under sinks to allow warm air to circulate around the pipes. Maintaining a consistent indoor temperature, especially if you’re away, also helps prevent frozen pipes. These steps can significantly reduce the likelihood of pipes freezing and protect your property from water damage throughout the winter. ### Clean Gutters and Downspouts To ensure proper roof water flow, it’s important to maintain gutters and downspouts by clearing them of leaves and debris in the fall. Otherwise, clogged gutters and downspouts can trap melting snow and ice, leading to water overflow and ice dams that cause water damage to a property. When gutters are blocked, water backs up and can seep under roof shingles or overflow, causing damage to the roof, siding, and foundation. When water from melted snow or rain cannot drain properly through downspouts, it can pool around the foundation, increasing the risk of basement flooding and structural damage. If your budget allows, consider installing gutter guards to prevent clogging. Make sure downspouts direct water at least 5-10 feet away from the foundation of your property to prevent water from seeping into the basement. Keeping gutters and downspouts clear will help keep water flowing freely away from the home or business, reducing the risk of costly winter water damage. ### Preventing Ice Dams Ice dams, sometimes called ice jams, are not only a nuisance but can also be costly for property owners. They form when snow on a warmer section of a roof melts, flows down to the colder roof edges, and then refreezes there, creating a barrier that blocks further melting snow from draining. It’s important to note that barriers can form along the roof’s edge more easily if gutters and downspouts are filled with debris. Moreover, once these trapped water pools, they can seep under shingles and leak into the attic or walls, causing major water damage, mold contamination, and structural issues. Ways to prevent ice dams begin with a well-insulated and ventilated attic that will maintain a consistent roof temperature, which minimizes snowmelt. Another step is regularly clearing snow from roof edges with a roof rake, especially after a heavy snowfall. This relieves the weight that could damage shingles and helps reduce the risk of ice buildup, which can lead to ice dams forming along the edge of the roof. Together, these measures help protect the home from water damage caused by ice dams during winter. ### Damage From Condensation Condensation issues can arise in winter due to temperature differences between warm indoor air coming into contact with cold surfaces, especially in poorly insulated areas like attics or around windows, doors, and foundations. This moisture buildup can lead to dampness, mold growth, and structural decay in affected areas, especially in spaces with poor ventilation. To prevent condensation-related damage, homeowners can improve insulation in vulnerable areas like attics and around windows, keeping surfaces warmer and reducing moisture buildup. Dehumidifiers to control indoor humidity levels and ensure adequate ventilation, especially in kitchens, bathrooms, and attics, can reduce condensation. Regularly checking for and sealing air leaks around doors, windows, and other openings can also prevent warm air from escaping, reducing the chance of condensation and related water damage. The best defense against winter water damage is to take steps in the fall to prepare your home or business for the winter ahead. If winter water damage does occur on your property, Octagon Cleaning and Restoration can help restore your property to its original condition. With years of expertise and experience in the industry, our team of professionals is equipped to handle even the most complex winter water damage situations. ## Contact Octagon for Water Damage Help At Octagon, we pride ourselves on our commitment to customer satisfaction and our dedication to delivering exceptional results. For more information about how we can help, [contact us](https://octagonrestoration.com/contact/) today. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [How to Winterize Your New England Home or Cabin](https://octagonrestoration.com/blog/how-to-winterize-your-new-england-home-or-cabin/) **Published:** November 26, 2024 **Author:** octagon **Content:** If you spend time ‘[upta’ camp over winter](/blog/winterizing-your-camp-or-cabin/), preparing how to winterize a camp or how to winterize a cabin, but for a matter of scale, it is not that different from winterizing your home. If you live in Maine, New Hampshire, or anywhere in New England, that preparation is essential for maintaining warmth and energy efficiency throughout the extreme cold season. At Octagon Cleaning in Restoration, we encourage all our customers to safeguard their homes, camps, and cabins against winter’s harsh elements early, before the cold weather sets in. Steps like inspecting the roof and heating systems or sealing doors and windows, for example, can prevent heat from escaping and keep cold air out. These measures and others help reduce drafts, protect against structural issues like ice dams, and ensure that heating systems operate at peak efficiency, minimizing energy costs. If you’re considering ways to help winterize your camp or home to withstand the harsh winter, here are five essential steps to keep it consistently cozy, comfortable, and safe during the cold months. ## **1. Roof Inspection** Inspecting your home or camp’s roof before winter ensures that the roof can effectively insulate and protect against the cold. Any cracks, missing shingles, or loose flashing can create gaps that allow warm air to escape and cold air to seep in, making heating systems work harder and increasing energy costs. By sealing these vulnerabilities, a winter inspection helps maintain a consistent indoor temperature, reduces drafts, and minimizes heat loss, creating a warmer, cozier space. A well-maintained roof also prevents ice dams, which can damage insulation, lead to water intrusion, and costly repairs. ## **2. Clean Gutters** Octagon advises homeowners to clean out their gutters and downspouts of debris to prevent ice dams and water damage that can compromise insulation and heating efficiency. When gutters are clogged, they trap melting snow and ice, which can refreeze at the roof’s edge, forming ice dams. These dams prevent proper drainage and force water back under shingles, potentially causing leaks and damaging insulation in walls and ceilings. When insulation becomes wet, it will not only lose its effectiveness, leading to drafts and increased heat loss, but it can also lead to mold growth, presenting structural and health-related problems. Keeping gutters clean allows proper drainage, helps protect insulation, and maintains a home’s warmth and energy efficiency during the cold months. ## **3. Seal Windows and Doors** Sealing and weatherproofing doors and windows in New England is essential for keeping a home or camp warm during the winter. Doors and windows are common sources of heat loss, as even small gaps or cracks can allow cold air to seep in and warm air to escape. Adding weatherstripping, caulking around frames, and installing draft stoppers or thermal curtains creates a tighter barrier against the cold. This keeps indoor temperatures more stable and reduces the strain on heating systems, leading to lower energy bills and a warmer, cozier space. Properly weatherproofed doors and windows help prevent drafts and make it easier to maintain comfort despite New England’s cold, windy winters. ## **4. Inspecting Furnaces, Fireplaces, and Chimneys** Inspecting furnaces, fireplaces, and chimneys before winter in New England helps maintain a warm and safe environment in a home or camp. Ensuring clean and well-maintained furnaces allows them to run efficiently, maximizing heat output and minimizing energy costs. For fireplaces, cleaning and inspecting chimneys helps remove blockages or creosote buildup, improving heating efficiency and reducing the risk of dangerous chimney fires. A well-inspected heating system also helps identify any wear or potential issues beforehand, ensuring that all heating sources function safely and effectively, providing consistent warmth during the coldest months. ## **5. Protect Water Pipes** While[ insulating pipes ](/blog/frozen-pipes-your-questions-answered/)directly does not increase the warmth of a house or camp, it helps maintain the efficiency of your heating system and prevent issues that could compromise household warmth. When pipes freeze and burst in your cabin or home, they can cause water leaks and structural damage that could disrupt heating, especially if connected to a boiler or hot water heating system. To avoid costly damage and water supply interruptions during the middle of winter, Octagon recommends wrapping vulnerable pipes in foam-insulating sleeves to provide thermal protection. Insulated pipes also reduce heat loss in the water system, which reduces energy demands, enabling your heating system to work more effectively to keep your home warm without interruptions from frozen or burst pipes. If you have questions about getting your home ready for winter, contact Octagon Cleaning & Restoration. Should water intrusion occur, we’re here to help mitigate any damage. Call Maine (207) 893-0002 or New Hampshire at (603) 239- 2100. **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Creating Mold-Free Zones with Mold Remediation Services](https://octagonrestoration.com/blog/creating-mold-free-zones-with-mold-remediation-services/) **Published:** December 17, 2024 **Author:** octagon **Content:** [Mold remediation services](https://octagonrestoration.com/services/mold-removal/) provide numerous benefits to property owners whose homes or businesses are affected by toxic mold growth. When hiring a professional mold remediation service, property owners are assured that the mold is properly removed and contained and that the underlying issues that led to mold growth, such as water damage or poor ventilation, are fully addressed. Octagon Cleaning & Restoration is a mold remediation and removal service provider that has helped thousands of homeowners and business owners throughout Central and Southern Maine, Central and Southern New Hampshire, and Eastern Massachusetts. We offer professional mold remediation services to provide a safe and healthy mold-free living or working environment, eliminating the risks associated with toxic mold. ## **The Harmful Effects of Mold Infestations on Homes and Businesses** The most troubling issue with mold is not just that it can grow and spread rapidly inside and outside walls, on and under carpets, flooring, and subflooring, but also that it can grow in them, often undetected, until it’s too late. Once mold infests a home and business, it can lead to a variety of harmful effects, impacting both health and property. In individuals, mold spores can trigger allergic reactions and respiratory issues, and aggravate conditions like asthma, particularly for those with weakened immune systems. Toxic black mold can cause severe health problems, including chronic sinus infections and neurological effects. In the workplace and businesses, mold’s tell-tale musty, decaying, earthy odor can negatively affect indoor air quality. Long exposure poses health risks to employees, leading to lower productivity and deterring customers. [Black mold](https://octagonrestoration.com/blog/why-is-immediate-black-mold-remediation-so-important/) can grow undetected in a building when conditions like high humidity, poor ventilation, and hidden moisture from leaks or condensation create a suitable environment. Even a small water intrusion behind a wall or persistent dampness under a sink can initiate growth, where it can spread undetected and proliferate, thriving on organic materials like wood, drywall, and insulation—consequently weakening the property’s structural integrity and resulting in costly repairs. ## **Causes of Mold Growth** Though mold growth in homes is often associated with a flood event, mold growth in homes is frequently caused by prolonged exposure to excessive humidity, moisture, or varying types of water intrusion. It can originate from sudden water releases such as burst pipes or leaking pipes on the interior of walls, ongoing issues like a leaky roof or faulty plumbing, and everyday condensation conditions like warm, humid air meets cool surfaces. ## **Eliminating Mold** Toxic mold must be physically removed from a structure to eliminate it. Simply killing the mold with chemicals or other methods does not address the root cause. Chemical treatments or fogging a space with a biocide can be more harmful than mold. Even after those treatments, dead mold spores can still remain in the air and on surfaces, posing a continued health risk to occupants. Physical removal involves completely extracting mold-infested material treatments, including drywall, insulation, and other porous substances, which can harbor mold spores. This approach ensures all mold growth is eliminated, and the structure is thoroughly cleaned and disinfected to prevent regrowth. Physical removal provides a permanent solution and is the only way to eliminate the health risks associated with toxic mold. ## **Creating Mold-Free Zones with Mold Remediation** Mold remediation services create and maintain mold-free environments by systematically identifying, removing, and preventing mold growth. At Octagon Cleaning & Restoration, our professionals begin with a thorough inspection, using advanced tools to locate hidden mold and its source. Contaminated areas are then contained to prevent spore spread, to begin the systematic process of removing mold-infested materials, cleaning surfaces with antimicrobial treatments, and using HEPA filtration to capture airborne spores. Once the area is treated, we address the underlying cause, such as repairing leaks or improving ventilation, to prevent recurrence. We then perform the necessary restoration or recommend procedures to return the property to its pre-loss condition. ## Trusted Mold Remediation Experts You Can Count On Octagon Cleaning & Restoration prides itself on being your trusted partner for all mold remediation and removal needs. As fully licensed, trained, certified, and highly experienced contractors, you can rely on our expertise to tackle even the most complex mold-related issues. Our team has undergone rigorous training and acquired the necessary certifications to ensure we adhere to the highest industry standards. With years of experience in the field, we have developed effective and efficient mold remediation solutions to ensure we meet each client’s unique needs. Whether dealing with a minor mold infestation or a more extensive problem, we are equipped to handle it with the utmost care and professionalism. For more information, [contact Octagon](https://octagonrestoration.com/contact/) today. **For immediate help in Maine, call (207) 893-0002, or, in NH, call (603) 239-2100.** **Categories:** Mold Removal --- ### [Navigating Water Damage Insurance Claims: What Homeowners in Maine and New Hampshire Need to Know](https://octagonrestoration.com/blog/navigating-water-damage-insurance-claims-what-homeowners-in-maine-and-new-hampshire-need-to-know/) **Published:** December 26, 2024 **Author:** octagon **Content:** With thorough documentation and timely reporting to insurers, [water damage mitigation](https://octagonrestoration.com/services/water-damage/) efforts can help [Maine](/windham-me/) and [New Hampshire](/barrington-nh/) homeowners navigate water damage insurance claims. While most policies require reasonable steps to minimize further damage to your property, understanding policy details beforehand, the coverage, and exclusions related to water damage is the best way to increase the likelihood of a favorable payout in the event of an accident. Otherwise, it’s just as likely that you could encounter challenges when submitting water damage insurance claims. Failure to take immediate mitigation steps or delays in reporting can lead to claim denials. Disputes over the cause of the damage and insufficient documentation, like missing photos or repair receipts, can delay or weaken claims. Policy exclusions like flooding or sewer backups may leave homeowners uncovered for significant damages. Adjusters might undervalue the damage or provide inadequate payouts, especially under Actual Cash Value (ACV) policies that factor in depreciation. ## **Understanding Types of Coverage** A standard insurance policy for your home generally offers comprehensive coverage for your personal property and your dwelling, as well as personal liability for injury or damages to another property. This means that if a natural disaster strikes that damages your property, like a fire or major storm, you have peace of mind knowing that your home and belongings are protected against various risks by your comprehensive coverage. Unfortunately, water damage to your home is not covered as comprehensively as other types of damage. Water damage is often subject to scrutiny by your insurance company, and it may or may not require additional insurance from the homeowner. Understanding the coverage and exclusions related to water damage in a homeowner’s insurance policy is essential because water damage can result from various causes, some of which may not be covered. For example, sudden and accidental incidents like burst pipes are typically covered, while gradual issues related to poor maintenance or flooding from natural disasters often require separate policies or endorsements. Knowing what is included and excluded helps you take proactive measures, such as purchasing additional coverage like flood insurance. It ensures you’re prepared to handle claims effectively without unexpected out-of-pocket expenses. ## **Review Your Policy** It is in the best interests of every homeowner to review their policy documents to know beforehand what is covered and what is not, as well as the extent of that coverage. For instance, even if the policy covers water damage, it’s just as important to know if it covers Replacement Cost Value (RCV) or Actual Cash Value (ACV) of the damaged property. Knowing can be the difference between financial protection and financial strain. RCV reimburses you the full cost of repairing or replacing damaged items with new ones of similar kind and quality without factoring in depreciation. ACV only covers the depreciated value of damaged items, leaving homeowners to cover the gap between the payout and actual replacement costs, leading to significant out-of-pocket expenses. Your insurance company may have specific requirements or exclusions for water damage, so it’s best to clarify these details before making a claim. By doing so, you can avoid potential surprises or disputes when seeking compensation for water-related damages to your home. ## **The Importance of Water Damage Mitigation** Water damage mitigation refers to the immediate steps homeowners take to minimize damage after a water-related incident, such as a burst pipe, roof leak, or appliance malfunction, to prevent further harm to the property. Prompt mitigation can help prevent secondary issues like structural damage and mold growth and, most importantly, will likely support a successful claim. Water damage can have severe and long-lasting effects on a property without mitigation. The visible damage is often just the beginning, as hidden damage within walls, subfloors, and ceilings can take weeks or months to dry, leading to increased secondary damage from the significant threat of mold growth. By taking action, mitigation efforts save time and money on repairs and ensure a safer living environment by addressing health risks like mold or mildew. That said, because proactive mitigation aligns with insurance requirements, it supports smoother claims processing, potentially maximizing reimbursement for covered damages. ## **How a Professional Assessment Can Help Homeowners Navigate Claims** A professional assessment from a water damage restoration company can be invaluable in helping homeowners navigate insurance claims. Octagon Cleaning & Restoration provides a detailed evaluation of the extent of the damage, the cause, and the necessary repairs, offering precise documentation that insurers require to process claims. Our assessment typically includes moisture mapping, damage photos, repair estimates, and potential secondary risks like mold growth, which strengthen the claim by presenting credible evidence. Our team of professionals can also help identify hidden issues, such as water trapped behind walls, that homeowners might overlook but are critical for complete restoration. More importantly, we have experience working with insurers and can help homeowners communicate effectively with adjusters, ensuring the claim is thorough and accurate for a better chance of a favorable settlement. When water damage happens, it’s important to have the right coverage for your property. Knowing you have an experienced professional water damage restoration company navigating the water damage insurance claims with you is just as important. Look no further than Octagon Cleaning & Restoration. We are IICRC certified in the standards that insurance companies adhere to. For more information, [contact us](https://octagonrestoration.com/contact/) today. **Categories:** Insurance Claims, Water Damage Restoration --- ### [What’s the Process for Extensive Water Damage and Mold Remediation?](https://octagonrestoration.com/blog/whats-the-process-for-extensive-water-damage-and-mold-remediation/) **Published:** December 30, 2024 **Author:** octagon **Content:** The effects of[ commercial water damage ](https://octagonrestoration.com/services/water-damage/)can significantly disrupt the operations of any business. Flooding, storms, leaking roofs, HVAC malfunctions, sewer backups, sprinkler system malfunctions, appliance failures, etc., can render workplaces unusable, halt or limit production, and damage furnishings, equipment, and inventory. In the aftermath, persistent moisture can lead to mold growth, creating health risks and further remediation costs. Contaminated water from sewer backups can jeopardize compliance with health and safety regulations. In addition to these losses and health and safety concerns, physical damage is the actual physical damage—the necessary repairs and restorations that negatively impact business. Depending on the severity and type of the water intrusion, water can pool in walls, ceilings, and floors, causing structural damage to equipment and electrical systems, and mold or bacteria growth if left untreated or undetected. Such damage often requires significant cleanup, repairs, and potential for downtime. Added to this are insurance claims for water damage, which can be overly complex and consequential for businesses. These challenges emphasize the need to address the damage proactively and immediately begin remediation and restoration efforts. ## **Addressing Extensive Water Damage and Mold Growth** Taking a comprehensive approach to addressing extensive water damage on commercial properties is beneficial for businesses to minimize financial losses, ensure a safe workplace, and maintain operational continuity. Water damage can compromise structural integrity, foster mold growth, and ruin furnishings, inventory, and equipment, leading to significant downtime and costly repairs if not addressed promptly and thoroughly. By addressing both immediate and underlying issues, businesses can restore their properties efficiently and fully, prevent recurring issues, and meet health and safety standards to ensure their long-term stability and success. ## **The Challenges of Commercial Water Damage Treatment and Mold Remediation** Due to the scale and complexity of business properties, commercial water damage treatment and mold restoration can present unique challenges, more so than residential properties. Large spaces, specialized equipment, furnishing, and high-value inventory often require tailored solutions to address water and mold issues effectively. Taking action quickly is, therefore, imperative to prevent structural damage and mold growth from developing and, depending on the extent of the damage, limit operational downtime. A commercial water damage restoration company like Octagon Cleaning & Restoration is invaluable during emergencies. From identifying hidden moisture to assessing the full extent of damage with advanced tools, we can systematically cover a wide range of needs to restore properties quickly and efficiently, while minimizing downtime. Equipped with industrial-grade equipment and professional expertise, our specialists are prepared to tackle the most difficult challenges to ensure compliance with health, safety, and insurance standards. ## **Octagon’s Systematic Approach** Water removal and damage treatment involve a methodical approach to minimize structural deterioration and prevent mold growth. The process begins with an inspection to determine the extent of damage and identify moisture sources. Our professionals use industrial-grade pumps and vacuums to extract standing water quickly, followed by industrial dehumidifiers and air movers to thoroughly dry the area. These steps are crucial to prevent deterioration of materials like drywall, wood, and insulation. Visible mold is removed with HEPA vacuums and specialized cleaning agents, while air scrubbers capture airborne spores. Affected surfaces are treated with antimicrobial solutions to kill the remaining mold and prevent regrowth. The final step is addressing moisture sources, such as leaks or high humidity, to safeguard the property against future mold infestations. Any damaged materials are repaired or replaced to restore the property’s structural integrity. Together, these services provide comprehensive solutions to restore commercial spaces to their original state, ensuring that business operations can resume in a clean, safe, and professional environment. ## **The Benefits of Commercial Water Damage and Mold Remediation Services** Commercial properties can benefit significantly from professional remediation services due to their expertise, specialized equipment, and health and safety standards adherence. Professionals quickly and effectively handle water extraction and mold remediation to treat affected areas and ensure no moisture is left behind. Octagon’s systematic approach will help get your business back on track and prevent recurring problems that could lead to future issues. By restoring the property to a safe and functional condition, professional services save businesses time, money, and reputation, allowing operations to resume with minimal disruption. If your commercial property has suffered extensive water damage, don’t hesitate—contact Octagon Cleaning & Restoration for immediate help. We offer a truly free estimate and will work with you and your insurance company to ensure your property is restored to its pre-damage condition. For more information, [contact Octagon](https://octagonrestoration.com/contact/) today. **For immediate help in Maine, call (207) 893-0002, or, in NH, call (603) 239-2100.** **Categories:** Mold Removal, Water Damage Restoration --- ### [What to Do if You Have Ice Dams on Your Roof](https://octagonrestoration.com/blog/what-to-do-if-you-have-ice-dams-on-your-roof/) **Published:** January 7, 2025 **Author:** octagon **Content:** [Ice dam damage](https://octagonrestoration.com/services/water-damage/) occurs when ice builds up along the edges of a roof and prevents melting snow from properly draining off. Significant [ice dam roof damage](https://octagonrestoration.com/blog/what-to-do-if-youve-got-ice-dams/ " ice dam roof damage") can occur when the trapped water seeps under shingles and into the structure of the home or small business—knowing what to do and when can make a big difference. Above all, when ice dams form, taking action can limit the damage is important. ## **How Ice Dams Form** [Ice dams form](https://octagonrestoration.com/blog/what-to-do-if-youve-got-ice-dams/) when warm air inside a home escapes into the attic and melts snow on the roof. This melted water flows down the roof and freezes at the edge, where it’s colder. As more water freezes, the ice dam grows, blocking the water flow. This trapped water can back up under the shingles and seep into the roof, causing damage to the roof structure, insulation, and even the house’s interior. ## **Can ice dams damage your roof?** Ice dams can cause significant damage to a house or building when water is trapped under the shingles and begins to seep into the roof structure. This trapped water can saturate the insulation, rot the wood framing, and even cause damage to the interior of the house, leading to mold growth, water stains, and structural instability. The weight of the ice dam itself can also stress the roof, potentially causing it to sag or collapse. In severe cases, ice dam roof damage can lead to costly repairs, including roof replacement, insulation replacement, and structural repairs. ## **When should I worry about ice dams?** A homeowner or business owner should worry about ice dams when they notice signs of water damage on the roof or in the attic, such as water stains, peeling paint, or a musty smell. In addition to the formation of thick ridges of ice building up along the roof’s edge during cold spells, other warning signs include icicles hanging from the eaves and water dripping from the roofline. If you experience any of these signs in Maine or New Hampshire, it’s important to inspect your attic to prevent further damage. ## **Do ice dams always cause damage?** Just because an ice dam is present does not guarantee that damage will occur. The potential for damage depends on various factors, such as the size and persistence of the ice dam, the amount of snow and ice on it, the amount of water trapped behind it, the roof’s condition, and the home’s insulation and ventilation. Small or short-lived ice dams might not cause immediate harm, but large or persistent ones can lead to water seeping under shingles and into the roof structure. Overall, while ice dams are not always a cause for concern, they should be monitored and addressed to prevent potential problems. ## **How do you fix ice damage on your roof?** Resolving ice dam damage may be a challenging fix for homeowners or business owners, but there are a number of short-term steps to improve the situation if they notice ice dams forming. First, remove snow from the roof using a roof rake or broom to prevent further accumulation. Be cautious not to damage your roofing materials. On a warm day, you can use a hose to create a drainage channel through the ice dam. This allows water to drain off and can help manage any backed-up water. If there is a substantial amount of ice, consider hiring professionals to steam it off to avoid physical damage to shingles. Once the roof is clear, inspect for damage, such as loose or missing shingles, water stains, or leaks inside the home. If the damage is extensive, [consulting a professional](https://octagonrestoration.com/contact/) may be the best course of action to mitigate the damage. The best way to ‘fix’ ice dam damage is to prevent it with a well-insulated and ventilated attic that can maintain a consistent roof temperature. This minimizes snowmelt and the risk of ice dams forming. ## **Is damage from ice dams covered by insurance?** Homeowners insurance often covers Damage from ice dams, depending on the policy and circumstances. Most standard policies cover sudden and accidental water damage, like those caused by ice dams, and related damage to the roof, ceilings, walls, and insulation. However, coverage typically excludes damage resulting from neglect or lack of maintenance, such as failing to address poor attic insulation or ventilation that contributed to the problem. Homeowners need to review their policy details and consult their insurance provider to confirm coverage and understand any exclusions. ## **Contact the Experts at Octagon Cleaning & Restoration** If you’re experiencing ice dam formations on your roof that cause water to enter your home or business, call the water mitigation experts at Octagon Cleaning & Restoration right away. We will clean up the water damage and any resulting mold issues. We offer free estimates and will work with you and your insurance company to restore your property to its pre-damaged. **For more information,** [**contact us by email**](https://octagonrestoration.com/contact/) **or reach our team at (207) 893-0002 in Maine or, in New Hampshire at (603) 239-2100.** **Categories:** Water Damage Restoration, Winter Water Damage Preparedness --- ### [Emergency Response Planning for Your Home or Business](https://octagonrestoration.com/blog/emergency-response-planning-for-your-home-or-business/) **Published:** January 15, 2025 **Author:** octagon **Content:** Preparing an [emergency response plan checklist ](https://octagonrestoration.com/services/emergency-response-protocol/ "Emergency Response Protocol")for your home or business is like having an added layer of insurance. The value is knowing ‘what to do’ and how to respond to an unexpected crisis or particular emergency. A checklist provides an actionable plan to help minimize property damage, improve safety, protect people, reduce stress, and ensure a swift and efficient recovery. ## **Why Emergency Response Plans Are Developed** An Emergency Response Plan (ERP) is the process of creating a detailed plan to address potential emergencies, such as natural disasters, fires, or security threats. This planning involves identifying potential hazards, developing procedures for responding to emergencies, and ensuring that all necessary resources are available. Government agencies create emergency response plans at the local, state, and federal levels, as well as emergency services like fire departments, police, and EMS. Companies, schools, healthcare institutions, and industrial facilities also develop plans to ensure safety, continuity, and effective crisis management. Homeowners and small businesses can benefit by preparing localized plans tailored to their specific risks and needs. ## **Types of Emergencies New Englanders Should Prepare For** In New England, homes and small businesses commonly face emergencies related to severe weather and utility disruptions, which can lead to water, fire, and smoke damage to properties. Harsh winters often bring blizzards, ice storms, and freezing temperatures, leading to power outages, burst pipes, and dangerous travel conditions. Coastal areas are at risk of nor’easters that can cause flooding, wind damage, and prolonged utility interruptions. Thunderstorms in warmer months may result in localized flooding and occasional tornadoes or microbursts. Fire risks can occur year-round, but especially in winter during power disruptions. ## **Advantages of an ERP Checklist** Because weather-related utility and system failures can quickly escalate into emergencies for homeowners and small businesses, it’s important to plan accordingly for potential disruption to essential services and the possibility of unsafe conditions. Loss of power, grid failures, water supply issues, and gas leaks can leave homes and businesses at risk of water, fire, and smoke damage. By creating an [emergency response plan checklist](https://octagonrestoration.com/blog/rapid-readiness-crafting-an-effective-emergency-response-protocol/ "Rapid Readiness: Crafting an Effective Emergency Response Protocol"), homeowners and small businesses will be prepared to handle unexpected events efficiently and minimize risks to people and property. Having a well-structured ‘what to do’ checklist in place serves as an instructional guide that can help you remain calm and organized during high-stress situations and, by being proactive, can help you recover quickly. It can also reduce the likelihood of oversight, ensuring critical tasks are addressed promptly. ## **What Should Go On Your ERP Checklist?** The items on an ERP checklist vary depending on how you prepare it for your property. That said, your plan should touch on and include the following items: - **Emergency contacts** such as fire, police, medical services, utility companies, insurance agents, and restoration services should be on your checklist. - **Evacuation routes and safe meeting points** are essential. Especially for businesses, clearly marked exits and designated outdoor meeting locations are a must. - **Emergency supplies are important for homeowners.** Consider flashlights, batteries, non-perishable food, bottled water, first-aid kits, and a means to stay warm during a winter emergency. - **Have a Communication Plan** in place to keep people informed. Initiate steps for notifying employees, family, or customers, and a means to maintain updates. - **Utility Shutoff procedures** are also important. Know beforehand how to turn off gas, water, and electricity if necessary. - **Key documents and backup data should be on the list.** Secure the storage or digital copies of essential documents like insurance policies, business records, birth certificates, etc. - **Maintenance checks and inspection schedules for businesses are other items** on the checklist. Businesses should conduct monthly or regular checks for fire alarms, extinguishers, generators, and other backup systems. - **Special considerations for pets**, vulnerable individuals, or sensitive equipment should be in place for homeowners. - **Know the Recovery Steps necessary.** Have procedures for assessing damage, contacting insurance agents, and working with a restoration service company to resume business operations or make your home livable. ## **How Octagon Cleaning & Restoration Can Help** The main reason for having an emergency response plan checklist is to help homeowners and business owners handle emergencies with minimal disruption. In an emergency, choosing the proper water, fire, and smoke damage restoration company is important, but it can also minimize damage, prevent further deterioration, and ensure a smooth recovery process. At Octagon Cleaning & Restoration, we’re committed to providing comprehensive and personalized solutions to address your unique needs, from the initial assessment to the final reconstruction. We fully understand the emotional and financial toll that an emergency can take on individuals and businesses, and are dedicated to providing prompt, professional, and compassionate service every step of the way. Our restoration services encompass a wide range of specialized processes. We will ensure that every aspect of the restoration is handled with care, attention to detail, and a commitment to excellence. Our team is available 24/7 to provide emergency services and support. We’ll work closely with your insurance company to ensure a smooth and hassle-free claims process. [Contact Octagon Cleaning & Restoration ](https://octagonrestoration.com/contact/)for more information or, for immediate help in Maine, call (207) 893-0002; in NH, (603) 239-2100. **Categories:** Water Damage Restoration --- ### [Power Outage Preparedness: Practical Tips to Keep Your Property Safe and Functional](https://octagonrestoration.com/blog/power-outage-preparedness-practical-tips-to-keep-your-property-safe-and-functional/) **Published:** January 30, 2025 **Author:** octagon **Content:** Power outage preparedness is the proactive steps homeowners and business owners can take to ensure safety, comfort, and continuity if there is an electricity supply disruption. Here in Maine and New Hampshire, where winter storms, heavy snow, thunderstorms, and high winds frequently cause outages, preparedness is vital due to the harsh and often prolonged conditions. It can involve a number of steps, from backup power systems and alternative heat sources to insulating pipes to prevent freezing and staying informed during emergencies. To stay and be prepared, Octagon Cleaning & Restoration offers this informative guide and practical tips to help you handle power outages effectively and safely. ## **Understanding Power Outages** In Maine and New Hampshire, severe weather events commonly cause power outages. Winter, nor’easters, heavy snowstorms, and ice storms can take down power lines. In summer, severe thunder and lightning storms can knock out power to whole communities for hours. High wind gusts during storms or the weight of ice and snow accumulation can fell trees and branches, damaging power lines and utility infrastructure. An occasional late-season hurricane or tropical storm can impact the region, further contributing to outages. The duration of power outages in Maine and New Hampshire varies but tends to be longer than the national average due to the severity of weather events and the rural nature of some areas, which can slow restoration efforts. Outages can last from several hours to several days, depending on the extent of the damage, where you live, and utility response times. ## **Secondary Power Sources** Having secondary power sources on hand during a power outage will help maintain basic needs. In a prolonged event, portable generators can power essential appliances like refrigerators and heaters. Though a sizable investment, propane or natural gas-powered standby generators can be permanently installed. They automatically activate during outages and can supply power to the whole house or business. Instead of generators, connecting a solar power inverter to a battery storage system can draw energy that ensures critical appliances, such as refrigerators, lights, and medical devices, can continue to function even when the grid is down. Portable battery power stations offer a quieter, cleaner option for running smaller devices. For heating, wood stoves or pellet stoves are reliable and, of course, independent of electricity. ## **Protecting Your Home** Preparedness is the best way to protect your house during a winter power outage. Maintaining a comfortable temperature and preventing pipes from freezing are the biggest challenges. The aforementioned wood stoves and pellet stoves can keep much space heated. So can propane heaters, ensuring they are properly ventilated for safety. To conserve heat, close off unused rooms, use heavy curtains or blankets to insulate windows and block drafts under doors with towels. To protect pipes from freezing, allow faucets to drip slightly to keep water flowing, and open cabinet doors under sinks to let warm air circulate around the plumbing. A portable generator or battery backup system can be used to power heating equipment in vulnerable areas like basements. Even better, before winter sets in, take time to insulate exposed pipes with foam or wrap. The best course of action is staying prepared to help mitigate the risks of cold temperatures and frozen pipes during an outage. ## **Sump Pump Solutions** Where heavy rain and snowmelt can lead to water accumulation, backup systems for sump pumps are vital during power outages to prevent basement flooding. Battery backup sump pumps are a common solution, providing power through a rechargeable battery to keep the pump running for hours or even days, depending on usage. Generators can also power primary sump pumps during outages, ensuring continuous operation. Smart sump pump systems with alarms or monitoring apps can alert homeowners or businesses of potential issues, allowing for prompt action. Ensure the backup systems are regularly maintained and tested to function properly when needed most. ## **Emergency Kit Checklist** If a major storm is coming, ensure essential items are on hand during a power outage. Flashlights, a battery-powered lamp, and candles can provide light. Portable phone chargers or power banks can help maintain communication. Keep a supply of non-perishable food, such as canned goods, snack bars, and peanut butter. At least one gallon of water per person per day is recommended for drinking and basic needs. During cold outages, keep blankets and heavy clothing accessible. A battery-powered radio can provide weather updates and emergency alerts. Basic medical supplies, including a first aid kit and essential medications, should be readily accessible. For extended outages, having a manual can opener, matches, or lighters for cooking and a backup heating source like a wood stove or propane heater is invaluable. ## **Communication Plan** A communication plan during extended power outages is a good idea, especially during winter when severe weather disrupts services and isolates communities. A clear plan ensures families and neighbors stay informed about the situation and support one another. Battery-powered radios provide reliable access to weather updates and emergency alerts when electronic devices are down. Portable power banks or solar chargers will charge your mobile phone and maintain connectivity. Regular phone calls to older family members ensure their safety, especially if travel becomes unsafe. ## **Contact Octagon Cleaning & Restoration** Learning to stay prepared for power outages can protect your property and help weather the storm. If your property sustains any storm-related damage, contact Octagon. We offer 24/7 emergency service every day of the year. Our team of experts specializes in cleaning and natural disaster damage restoration and has helped thousands of businesses and homeowners recover from their losses. To learn more, [contact us](https://octagonrestoration.com/contact/) or, in Maine, call (207) 893-0002 or in New Hampshire, (603) 239-2100. **Categories:** Emergency Response Protocol, Water Damage Restoration --- ### [How to Prevent Basement Flooding and Protect Your Home](https://octagonrestoration.com/blog/how-to-prevent-basement-flooding-and-protect-your-home/) **Published:** February 3, 2025 **Author:** octagon **Content:** There’s no doubt that[ basement flooding](https://octagonrestoration.com/services/natural-disaster-relief/) can be a destructive and costly event for any homeowner or property owner. Should it happen, the potential for widespread water damage and structural compromise is real. Water can ruin drywall and flooring. Worse, it can seep into foundation walls, causing them to crack or shift, leading to costly repairs and even compromising the structural integrity of an entire house. If that isn’t bad enough, the after-effects of such moisture can create an ideal mold and mildew growth environment, which could lead to serious health issues and create long-term problems for occupants. ## **The Importance of Preparation** Once a basement floods, [cleaning up the water damage](https://octagonrestoration.com/blog/flooded-basement-clean-up-with-octagon-cleaning-restoration-services/) can be challenging and overwhelming. That’s why preparing your basement to handle potential water issues beforehand is the best way for homeowners to minimize the risk of flooding and protect their investment. For example, if your house is situated below street level or the grading slopes toward the house rather than away, it’s a good idea to address such vulnerabilities in advance. A combination of regular maintenance and early detection of potential water issues are key to avoiding expensive repairs and safeguarding the home’s structural stability. To help keep your basement dry and prevent long-term damage to your home, Octagon recommends the following steps: ## **Inspect and Clear Perimeter Drains** Perimeter drains, also called foundation drains or French drains, are a system of perforated pipes installed around the base of a house’s foundation. Their primary purpose is to redirect water away from the foundation to prevent it from seeping into the house. To inspect and clear perimeter drains around a house, start by locating the drain outlets or cleanout ports, often found near the foundation or in a drainage ditch. Check for visible signs of blockages, such as standing water, slow drainage, or debris at the outlet. You can even use a flashlight to inspect inside the pipes for obstructions like mud, leaves, or roots. If clogged, flush the drains with a garden hose or use a drain snake to break up blockages. Be sure that downspouts are connected to the drains if necessary, and are free of debris, cracks, and properly aligned so that water flows away from the foundation. ## **Maintain Gutters and Downspouts** Gutters and downspouts are necessary for directing rainwater away from a house’s foundation to a safe drainage area, such as a yard slope, splash block, or drainage pipe. Gutters should be regularly cleaned each fall, removing debris like leaves, twigs, dirt, and an occasional bird nest. Inspect downspouts to ensure they are securely attached, and extend at least 4-6 feet away from the foundation, so the water flows naturally downhill. Regularly inspect the system after particularly heavy rains to ensure proper water flow and adjust if pooling occurs near the foundation. ## **Sump Pump Tests** Sump pumps remove excess water that accumulates around the foundation during heavy rains or rising groundwater levels. They are typically located in the lowest part of a basement or crawlspace, near the foundation’s edge, inside a specially designed pit called a sump basin. If a sump pump malfunctions, it can lead to water backup and flooding, causing costly damage to the foundation and belongings. Sump pumps can be electrically powered or manually powered. To test an electric sump pump, ensure it’s plugged in, the discharge pipe is clear, and directs water away from the house. Pour a bucket of water into the sump basin to raise the float and confirm the pump activates, pumps out the water, and shuts off once the water level drops. For manual systems, lift the float arm to simulate rising water. Listen for unusual noises or vibrations that might indicate mechanical issues. If the pump has a battery backup, verify the battery is charged and operational. Regular testing ensures the pump is functioning properly to prevent basement flooding. ## **Dehumidifier** Finally, invest in a dehumidifier. Running a dehumidifier in a damp basement can help keep moisture levels under control by extracting excess humidity from the air for basements prone to high humidity. Otherwise, high humidity can lead to mold, mildew, and wood rot. Operating a dehumidifier can also improve air quality and help reduce odors. It’s recommended to keep humidity levels typically between 30-50% to prevent mold growth. ## **If Your Basement Floods, Call Octagon Cleaning & Restoration** If your basement floods, choosing the right water damage restoration company can make a significant difference in the recovery process, helping minimize losses and protect your home or business investment. Octagon Cleaning & Restoration stands out as industry leaders in water mitigation and professional water restoration services. With 24/7 emergency water damage services in Maine and New Hampshire, our experienced team is equipped to handle all aspects of the restoration process, from initial assessment and water extraction to drying, cleaning, and sanitizing. For more information, [contact us](https://octagonrestoration.com/contact/) or, for immediate service call, (207) 893-0002, in Maine; or in New Hampshire, (603) 239-2100. **Categories:** Water Damage Restoration --- ### [When to Take Immediate Action: Top 5 Cleaning & Restoration Emergencies](https://octagonrestoration.com/blog/when-to-take-immediate-action-top-5-cleaning-restoration-emergencies/) **Published:** February 12, 2025 **Author:** octagon **Content:** [Emergency cleaning services](/services/) respond rapidly after a property suffers extensive damage from a disaster or calamity. From sudden water intrusion to compromised indoor air quality, fast action can minimize further destruction, lower health risks, and reduce costly repairs. Octagon Cleaning & Restoration 24/7 emergency cleaning services have helped thousands recover from disasters. The sooner the situation is contained, the better the outcome for the property owner. Here are five top cleaning and restoration emergencies we’ve handled over the years and the benefit of acting swiftly: ## 1. Extensive Water Damage [Water damage ](/services/water-damage/)can be devastating and costly for property owners. The visible signs of water damage are often just the beginning. Hidden damage like moisture trapped behind walls, under flooring, and ceilings can lead to mold growth, cause structural issues, and other secondary problems. Seeking immediate help from an established, experienced cleaning and restoration service after extensive water damage will help minimize the damage and associated repair costs. Professionals have the tools and equipment required for the job—commercial-grade water vacuums and pumps for rapid water extraction, industrial-grade dehumidifiers, air movers, and moisture detectors to thoroughly dry and sanitize affected areas. Their expertise in identifying hidden moisture and addressing structural concerns helps preserve the integrity of your property. Certified professional services routinely work directly with insurance companies, greatly simplifying the claims process and reducing financial burdens and accompanying stress. ## 2. Visible Mold Growth [Mold grows](/services/mold-removal/) inside a house when excess moisture, organic material, and poor ventilation create the right conditions for mold spores to thrive. Visible mold growth is a sign of serious issues for homeowners, not only in terms of structural damage, but also the potential for health risks, some severe. It may have spread extensively when mold becomes noticeable, making immediate professional remediation necessary to prevent further damage and health risks. Though mold can develop within 24 to 48 hours after exposure to excess moisture or excessive humidity, it can hide inside walls or under carpets and grow undetected for weeks or even months before showing visible signs like discoloration, staining, or a musty odor. It’s important to take action when the first signs of mold growth occur. Professional emergency cleaning services have the proper tools and techniques to safely remove mold, prevent its spread, and restore indoor air quality, ensuring a safe and healthy home environment. ## 3. Fire and Smoke Damage [Fire and smoke damage](/services/fire-smoke-damage/) is another situation that poses serious dangers to homeowners that should be dealt with immediately. After a fire, structural instability, toxic residue, and long-term health risks are at play. Fires weaken walls, floors, and ceilings. At the same time, soot and smoke residues contain toxic chemicals that can spread quickly. They stain surfaces, corroding materials, and compromising indoor air quality, making the home unsafe. These damages can worsen without immediate professional cleaning and restoration, making repairs more costly and hazardous. Professional services have the specialized equipment to safely remove soot, neutralize odors, and restore the home to a safe and livable condition. ## 4. Sewage Backups Sewer backups can cause extensive damage to properties. Odorous and foul, it can lead to severe health hazards, structural deterioration, and costly repairs. Contaminated water from a backup can seep into walls, floors, and furniture, causing warping, rotting, and permanent staining. Sewage is filled with toxic bacteria, viruses, and pathogens that pose serious health risks, but is also a breeding ground for mold and pests. Without immediate professional cleanup and disinfection, the damage can rapidly escalate. Professional restoration services have the expertise, protective gear, and specialized equipment to remove sewage safely, thoroughly disinfect and sanitize affected areas, and restore the home to an odor-free, safe, livable condition. ## 5. The Importance of Air Quality Control (for Commercial Properties) Maintaining[ indoor air quality in commercial spaces](/services/air-duct-cleaning/) is essential for the health and safety of occupants, as well as the longevity of the property. Poor air quality can lead to mold growth, smoke or soot damage, and high levels of volatile organic compounds (VOCs) emitted by cleaning products, building materials, and paints. Dust, allergens, and dander can also build up, circulating through HVAC systems and impacting air circulation and system efficiency. More serious threats like carbon monoxide and radon exposure can pose significant risks to health and safety. Hiring professionals for air quality control and cleaning is critical for commercial properties. Professional services can identify ventilation issues, thoroughly remove pollutants, and ensure HVAC systems function correctly. This not only safeguards the health of employees and customers but also prevents costly property damage and reduces maintenance expenses. Investing in professional air quality management keeps commercial environments safe, efficient, and comfortable for all. ## Octagon Cleaning & Restoration Emergency Cleaning Services Taking immediate action after experiencing extensive damage to your property can make all the difference. Octagon Cleaning & Restoration’s 24/7 emergency service provides fast, comprehensive, personalized services. Our professional restoration experts have the equipment, knowledge, and experience to quickly mitigate damage, remove contaminants, and restore your home to a safe and livable condition. We’ll be with you every step of the way to ensure that your cleanup and restoration process is as smooth and hassle-free as possible. With years of experience, we possess the expertise, skills, and resources necessary to tackle even the most complex and challenging situations. Do not hesitate to call for immediate service in Maine (207) 893-0002 or New Hampshire (603) 239-2100. For more information, [contact us](https://octagonrestoration.com/contact/) anytime. **Categories:** Water Damage Restoration --- ### [How to Simplify the Insurance Claims Process](https://octagonrestoration.com/blog/how-to-simplify-the-insurance-claims-process/) **Published:** February 18, 2025 **Author:** octagon **Content:** Insurance restoration services provide homeowners and business owners with a seamless recovery after sustaining property damage. Understanding that the insurance claim process can be challenging, if not overwhelming, for most people at any time, let alone during or after a crisis, insurance restoration services are designed to simplify and streamline the claims process. Such services help reduce the stress and burden of property owners, who might otherwise struggle with the complexity of insurance paperwork and negotiations. ## How Insurance Restoration Services Simplify Claims and Speed Up Recovery [Restoration services](/services/) work directly with your insurance provider and ensure accurate documentation, helping speed up claim approvals. This allows homeowners to focus on their families and businesses to return to work quickly, minimizing downtime and revenue loss. Here are six ways these services make the insurance claims process easier for property owners during difficult times: ### 1. How Emergency Response Time Can Influence an Insurance Claim After a disaster strikes, emergency response time is vital to mitigate further loss to the property. That response time will also directly impact insurance claims, which can affect both claim approval and payout amounts. Insurance companies expect property owners to exercise ‘mitigation responsibilities,’ meaning they must take reasonable steps to prevent further damage to the property. If a restoration company responds quickly, they can limit secondary damage—such as mold growth from water damage or corrosion from smoke and soot—which helps ensure the insurer covers the full cost of repairs. On the other hand, delays may result in claim denials or reduced payouts if the insurance company determines that preventable damage was not addressed in time. ### 2. Damage Assessment A fast response expedites claims by providing immediate and accurate damage documentation. In short, a prompt emergency response protects the property, maximizes insurance coverage, and speeds up recovery. Insurance restoration professionals’ services are able to inspect, assess, and document the extent of damage. This serves as a record of the initial condition of the property and supplies insurers with detailed reports, photos, and repair estimates. This helps claims get processed and approved faster, reducing stress for property owners. For businesses, quicker claims resolution means reduced downtime and financial loss. ### 3. Direct Communication with Insurance Providers Direct communication between an insurance restoration service provider and the insurance company eliminates misunderstandings, expedites approvals, and makes sure all necessary repairs are covered. In fact, the damage assessment and supporting documentation provide a detailed estimate aligned with the insurance company standards. Insurers often prefer established, licensed restoration companies. They understand the specific documentation and pricing guidelines required, reducing the chances of claim disputes or delays. By speaking directly with adjusters, they can clarify damage severity, justify necessary repairs, and advocate for full coverage, ensuring homeowners and business owners receive the proper compensation. ### 4. Streamlined Claims Process Insurance restoration services also work to streamline the entire claims process, reducing the burden and stress on property owners. Instead of homeowners or business owners having to navigate complex claim procedures, restoration companies handle paperwork, provide real-time updates, and negotiate with the insurer on their behalf. This professional coordination helps prevent underpaid or denied claims, speeds up approvals, and ensures a smoother, less stressful recovery process for property owners. ### 5. Direct Billing Allowing the restoration company to bill the insurance company directly is another way that helps property owners simplify insurance claims processing. Direct billing eliminates the risk of miscommunication or incorrect documentation and reduces financial strain on property owners by minimizing upfront out-of-pocket expenses while ensuring all necessary repairs are included in the claim. ### 6. Full-Service Restoration Insurance restoration companies can help prevent claim disputes or underpayment by working within insurance-approved pricing and standards. This, in turn, leads to the processing and approval of claims more quickly. Once the claim is approved, the restoration company will handle everything from debris removal to structural repairs and remodeling, ensuring seamless recovery and eliminating any need for property owners to coordinate with multiple contractors. ## Simplify Your Insurance Claims with Octagon Cleaning and Restoration Octagon Cleaning and Restoration’s insurance restoration services are an invaluable resource designed to help homeowners and business owners navigate the often complex and frustrating process of insurance claims. With decades of experience working with insurance providers, we have helped thousands of customers simplify the insurance claims process. We communicate directly with insurers and adjusters to ensure that our customers’ claims are processed quickly, efficiently, and without stress. For all put-back services and rebuilds, we partner with our sister company, [Octagon Construction & Energy](https://www.octagonconstructionandenergy.com/), to deliver seamless restoration from start to finish. For more information about our insurance restoration services, contact us or call; Maine residents can reach us at (207) 893-0002; in New Hampshire, it’s (603) 239-2100. Learn more about our construction services at Octagon Construction & Energy. **Categories:** Water Damage Restoration --- ### [The Hidden Costs of DIY Water Damage Cleanup](https://octagonrestoration.com/blog/the-hidden-costs-of-diy-water-damage-cleanup/) **Published:** February 19, 2025 **Author:** octagon **Content:** In the long run, professional water damage restoration offers far more cost-effective benefits for homeowners than do-it-yourself cleanup efforts. If your home has had any water intrusion, it’s important to let professionals manage the cleanup to prevent long-term structural damage and health risks from mold growth. While DIY cleanup may seem cheaper initially, the potential for missed damage and recurring issues often leads to much higher long-term costs, making professional restoration the more financially sound choice. Here’s why. ## **Mold Growth** The potential for mold growth after water damage to your home is very real, with growth developing within 24-48 hours after the water intrusion. One common mistake by DIY-ers that leads to mold growth is inadequate drying of the premises. Water can seep into walls, floors, and insulation, creating hidden moisture pockets that are difficult to detect without professional equipment. Household fans, dehumidifiers, and open windows cannot fully dry affected areas. Without proper remediation, mold will not only grow, but can also spread silently within walls and flooring over weeks and months before it visibly surfaces, causing significant structural damage and posing health risks in the meantime. Mold remediation often requires specialized cleaning, antimicrobial treatments, and sometimes removal and replacement of entire sections of walls or flooring. Delayed professional intervention can further increase costs, as mold infestations may necessitate extensive reconstruction and additional safety measures. ## **Structural Damage** Besides the potential for mold growth after water damage, another common mistake by DIY-ers is in improperly managing or underestimating the impact of residual moisture and how it can lead to costly hidden structural damage. Because water can permeate walls, floors, framing, and sills, if not correctly addressed, over a period of time residual moisture can weaken essential structural components. When porous materials like wood and drywall absorb moisture, it can lead to warping, rot, and deterioration if not properly dried, compromising the home’s integrity and value, as well as creating safety hazards. As water damage progresses, structural issues become more severe and costly to repair. If wooden beams and supports develop rot, floors will sag and walls will weaken, and could even lead to foundation issues. In many cases, DIY efforts simply delay necessary professional intervention. By the time significant repairs are required, costs can escalate far beyond what early professional remediation would have been, making improper DIY cleanup a much more expensive mistake in the long run. ## **Electrical Risks and Issues** An area of major concern for every DIY-er attempting water damage cleanup is serious electrical risks and the long-term costs if not remediated professionally. The obvious danger of standing water in contact with outlets, wiring, or appliances is severe shocks, while hidden moisture in walls or electrical panels can lead to delayed failures, sparks, or even fires weeks later. Corroded wiring and damaged insulation increase the risk of short circuits, and powering wet appliances can result in dangerous internal shorts. These dangers are not only a safety risk, but can lead to costly repairs in time. If not done right the first time, homeowners can expect to bear the costs related to such issues as ongoing electrical system repairs and rewiring, appliance and electronic damages, and risk increased fire hazards, if not higher insurance costs. Professional remediation addresses electrical risks comprehensively. With experience and expertise, and the right tools, they can identify hidden water in walls, outlets, and wiring, preventing short circuits, corrosion, and fire risks that DIY efforts might overlook. They also safely assess and restore electrical systems, conduct electrical safety inspections, reducing the chance of electric shocks and appliance failures. ## **Professional-Grade Equipment** As described above, DIY cleanup after water damage carries significant structural, health and electrical risks that can lead to many hidden costs. The average homeowner simply does not have the experience to identify and assess the gravity of the situation, and lacks the equipment to deal with it. Professional-grade equipment is key for proper water damage cleanup. More powerful and effective than DIY rental equipment, industrial-strength air movers, dehumidifiers, and moisture meters can thoroughly extract water and detect hidden moisture pockets that DIY tools may miss. Certified technicians have the expertise to assess the extent of the damage, ensure complete drying, and apply antimicrobial treatments to prevent mold growth. Unlike rental equipment, which may not be properly maintained or powerful enough for severe water damage, professional tools and techniques help minimize long-term structural damage and costly repairs. ## **Invest in Professional Restoration** Octagon Cleaning & Restoration has helped thousands of businesses and homeowners avoid the mistakes that can not only limit the full recovery of properties from water damage losses, but prove costly over time. From the initial water extraction process to high-tech rapid structural drying, we use the latest technologies and techniques to dry out even the most damaged areas, addressing everything from minor water damage to major structural or electrical issues. This may involve using specialized equipment to remove mold and mildew, or employing advanced drying methods to prevent further damage and promote a safe and healthy environment. To streamline insurance claims and relieve stress, we’ll work with your insurance company, providing thorough documentation, proper damage assessment, and bill them directly. At Octagon Cleaning & Restoration, our team is dedicated to providing exceptional service and support, from the initial assessment to the final restoration, and we’re committed to helping you get back to normal as quickly as possible. For immediate service in Maine, call (207) 893-0002; in New Hampshire, call (603) 239-2100. For more information about our professional water damage restoration services,[ contact us anytime](https://octagonrestoration.com/contact/). **Categories:** Water Damage Restoration --- ### [Octagon Cleaning & Restoration Named Among the Best of the 207 by Portland Media Group](https://octagonrestoration.com/blog/octagon-named-among-best-of-the-207/) **Published:** February 19, 2025 **Author:** octagon **Content:** **Windham, ME—**2/19/2025—Octagon Cleaning & Restoration is proud to announce that [Portland Media Group](https://portlandmediagrp.com/) has named us a recipient of the Best of the 207 Award for Damage Restoration. This prestigious recognition highlights Octagon’s commitment to excellence in cleaning and restoration services and strengthens our reputation as a trusted leader in the industry. The Best of the 207 awards celebrate outstanding businesses across Maine, recognizing exceptional service and customer satisfaction. Octagon Cleaning & Restoration’s winning this award is a testament to its dedication to quality, professionalism, and community trust. “We are honored to receive this award,” said Robin Mullins, Business Development Manager at Octagon Cleaning & Restoration. “This recognition reflects our team’s hard work and dedication, as well as the trust and support of our valued customers. We want to extend a heartfelt thank you to everyone who voted for us.” Octagon Cleaning & Restoration is a premier provider of cleaning and restoration services in Maine and New Hampshire. Specializing in [water damage restoration](https://octagonrestoration.com/services/water-damage/), [mold remediation](https://octagonrestoration.com/services/mold-removal/), [fire and smoke damage](https://octagonrestoration.com/services/fire-smoke-damage/), and [other restoration services](https://octagonrestoration.com/services/), Octagon delivers high-quality, reliable services to homeowners and businesses. For more information about Octagon Cleaning & Restoration and our services, please [contact us](https://octagonrestoration.com/contact/) today. **Categories:** News --- ## Pages ### [Home](https://octagonrestoration.com/) **Published:** August 8, 2024 **Author:** octagon **Content:** # Your Home. Back to Normal. Fast Water, fire or mold – our certified experts restore your peace of mind 24/7. [ Get Help Now ](#Contact) ## You Deserve the Best We’re experts in specialized cleaning, water and fire damage restoration, mold remediation, and indoor air quality-related issues for families and businesses in Maine and New Hampshire. When disaster strikes, don’t hesitate to call. With 24/7 emergency response, our certified and experienced team will be there to help as soon as possible. Certified Experts ## Specialized Cleaning Services Our firm is IICRC Certified and we are proud members of the Better Business Bureau, meaning that we adhere to a strict code of ethics and use approved cleaning and restoration methods. [ CONTACT NOW ](#Contact) ## Our Services [ SEE ALL SERVICES ](https://octagonrestoration.com/services/) ## 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. ![Octagon truck](https://octagonrestoration.com/wp-content/uploads/2024/08/385089896_798290835640072_8831864042031607418_n-1024x768.jpg) ## TESTIMONIALS [ CLICK FOR MORE REVIEWS ](https://www.google.com/search?sca_esv=9dd6fa6532a43e61&rlz=1C1CHBF_enUS1137US1137&biw=1920&bih=911&si=AMgyJEvkVjFQtirYNBhM3ZJIRTaSJ6PxY6y1_6WZHGInbzDnMUEBLcFtVeZCaEwYBdtS9TmjoQyKucHEkcjkrF-Hw-VVrL3woGKEQF4u8xJlETfgSXPLZWeW_x71FsYno1lxNrtpgWU7_eUdf8iUz07-fqWUeSt3_A%3D%3D&q=Octagon+Cleaning+and+Restoration+Reviews&sa=X&ved=2ahUKEwiwh6D8jZePAxXgrYkEHSIhOZYQ0bkNegQIJBAE) ## CONTACT US Experiencing water or fire damage? Please call us immediately. Contact forms are not monitored for emergency situations. ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos abatement, and commercial air duct cleaning. ![Maine](https://octagonrestoration.com/wp-content/uploads/2024/08/Group-18579.png) ## Maine #### Brewer, ME - [ (207) 893-0002 ](tel:2078930002%20) #### Fairfield, ME - [ (207) 893-0002 ](tel:2078930002%20) #### Windham, ME - [ (207) 893-0002 ](tel:2078930002%20) ![New Hampshire](https://octagonrestoration.com/wp-content/uploads/2024/08/Group-18581.png) ## New Hampshire #### Barrington, NH - [ (603) 239-2100 ](tel:6032392100) #### Meredith, NH - [ (603) 239-2100 ](tel:6032392100) --- ### [Mold Removal & Remediation in Windham, ME](https://octagonrestoration.com/mold-removal-windham-me/) **Published:** August 18, 2026 **Author:** anna **Content:** [![Octagon Cleaning & Restoration](YOUR-OCTAGON-LOGO-URL)](https://octagonrestoration.com) [(207) 893-0002](tel:2078930002) # Mold Removal & Remediation in Windham, ME IICRC & ACAC Certified · 24/7 Emergency Response · Serving Southern Maine [Call (207) 893-0002](tel:2078930002) [Get a Free Assessment](#oct-free-assessment) ### Get Your Free Assessment We respond within minutes, 24/7. G202 Google Reviews | ★ 4.7 | Licensed & Insured | Same-Day Response | BBB Accredited ## Why Southern Maine Homeowners Call Octagon ### Certified Experts IICRC & ACAC certified mold remediation professionals with years of field experience. ### Fast Response 24/7 emergency service with same-day inspection available throughout Southern Maine. ### Insurance Coordination We work directly with your insurance provider to streamline claims and reduce your stress. ## We Handle All Types of Mold Problems ![Mold Removal service Windham Maine](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-01.png)Mold Removal ![Mold Remediation by certified technicians](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-02.png)Mold Remediation ![Black Mold Removal Southern Maine](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-03.png)Black Mold Removal ![Mold Inspection Windham ME](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-04.png)Mold Inspection ![Mold Abatement service Maine](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-05.png)Mold Abatement ![Attic Mold Removal Windham Maine](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-06.png)Attic Mold Removal ![Basement Mold Remediation Southern Maine](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-07.png)Basement Mold Remediation ![Mold Removal near me Windham ME area](https://octagonrestoration.com/wp-content/uploads/2026/08/mold-remediation-08.png)Mold Removal near me Windham, ME & Southern Maine ## Our Simple 3-Step Process 1 ### Call or Request Online Contact us 24/7 by phone or fill out the quick form. We respond immediately. → 2 ### Free Inspection & Assessment We inspect the property, identify the problem, and provide a clear remediation plan. → 3 ### Certified Remediation & Clearance We remove the mold, restore affected areas, and complete final clearance procedures. 202 Google Reviews ★★★★★ 4.7 out of 5 stars ![IICRC Certified](https://octagonrestoration.com/wp-content/uploads/2026/08/For-Savage-NEW-BLOG.webp) ![ACAC Certified](https://octagonrestoration.com/wp-content/uploads/2026/08/ACAC-Logo.png) ![OSHA Certified](https://octagonrestoration.com/wp-content/uploads/2026/08/US-OSHA-Logo.svg-scaled.webp) ![BBB Accredited Business](https://octagonrestoration.com/wp-content/uploads/2026/08/602e3786d9ced200045a579d.png) ![EPA Lead-Safe Certified Firm](https://octagonrestoration.com/wp-content/uploads/2026/08/lead-safe-certified-firm.png) ## Frequently Asked Questions Is mold removal covered by insurance?Mold removal is most commonly covered when it results from a sudden, covered event such as a burst pipe or flood. Coverage for mold caused by gradual leaks or neglect varies by policy. We work directly with your insurance provider and can help document the damage to support your claim. How long does mold remediation take?Most residential mold remediation projects take 1–5 days depending on the size of the affected area and whether reconstruction is required. We provide a detailed timeline before starting work so you always know what to expect. Do I need to leave my home during remediation?For small, contained mold problems you may be able to stay. For larger infestations or when significant containment is required, we recommend temporary relocation for health and safety. Our team will advise you clearly after the initial assessment. ## Mold Problem in Windham or Southern Maine? We're Ready 24/7 [ Call (207) 893-0002 ](tel:2078930002) 12 Roosevelt Trail, Unit 1 Windham, ME 04062 ### Get Your Free Assessment Fill out the form and we'll contact you right away. [Call Now](tel:2078930002) [Free Assessment](#oct-free-assessment) --- ### [Team](https://octagonrestoration.com/about/team/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [About Us](https://octagonrestoration.com/about/ "About Us")» Team # Our Team ![Robert York](https://octagonrestoration.com/wp-content/uploads/2024/09/robertyork-768x959-1.webp) ### [Robert York](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4Mzk1IiwidG9nZ2xlIjpmYWxzZX0%3D) OWNER #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4Mzk1IiwidG9nZ2xlIjpmYWxzZX0%3D) ![Katherine York](https://octagonrestoration.com/wp-content/uploads/2024/09/katherineyork-768x960-1.webp) ### [Katharine York](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTUyIiwidG9nZ2xlIjpmYWxzZX0%3D) CO-OWNER #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTUyIiwidG9nZ2xlIjpmYWxzZX0%3D) ![Windham Headshot Matt Richardson](https://octagonrestoration.com/wp-content/uploads/2024/10/Windham-Headshot-Matt-Richardson.jpg) ### [Matt Richardson](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDIwIiwidG9nZ2xlIjpmYWxzZX0%3D) Mold Division Manager #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDIwIiwidG9nZ2xlIjpmYWxzZX0%3D) ![Windham Headshot Brindi Riley](https://octagonrestoration.com/wp-content/uploads/2024/10/Windham-Headshot-Brindi-Riley.jpg) ### [Brindi Riley](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDQxIiwidG9nZ2xlIjpmYWxzZX0%3D) Fire Division Manager #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDQxIiwidG9nZ2xlIjpmYWxzZX0%3D) ![Fairfield Headshot Michael York](https://octagonrestoration.com/wp-content/uploads/2024/10/Fairfield-Headshot-Michael-York.jpg) ### [Michael York](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTk1IiwidG9nZ2xlIjpmYWxzZX0%3D) BRANCH MANAGER #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTk1IiwidG9nZ2xlIjpmYWxzZX0%3D) ![](https://octagonrestoration.com/wp-content/uploads/2025/09/Jason-LaBranche-Bio.jpg) ### [Jason LaBranche](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDE0IiwidG9nZ2xlIjpmYWxzZX0%3D) Branch Manager #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDE0IiwidG9nZ2xlIjpmYWxzZX0%3D) ![](https://octagonrestoration.com/wp-content/uploads/2026/02/Holly-Headshot-1024x738.jpg) ### [Holly M.](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4OTY1IiwidG9nZ2xlIjpmYWxzZX0%3D) Jr. Project Manager #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE5MjMzIiwidG9nZ2xlIjpmYWxzZX0%3D) ![](https://octagonrestoration.com/wp-content/uploads/2025/09/Diana-Goucher-Bio-1.jpg) ### [Diana Goucher](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDUwIiwidG9nZ2xlIjpmYWxzZX0%3D) Production Manager #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDUwIiwidG9nZ2xlIjpmYWxzZX0%3D) ![Windham Headshot Madilyn Santisi](https://octagonrestoration.com/wp-content/uploads/2024/10/Windham-Headshot-Madilyn-Santisi.jpg) ### [Madilyn LaRose](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTkxIiwidG9nZ2xlIjpmYWxzZX0%3D) Customer Service Admin. #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTkxIiwidG9nZ2xlIjpmYWxzZX0%3D) ![Windham Headshot Jodi Queen](https://octagonrestoration.com/wp-content/uploads/2024/10/Windham-Headshot-Jodi-Queen.jpg) ### [Jodi DAy](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTY2IiwidG9nZ2xlIjpmYWxzZX0%3D) ACCOUNTS RECEIVABLE MANAGER #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTY2IiwidG9nZ2xlIjpmYWxzZX0%3D) ![](https://octagonrestoration.com/wp-content/uploads/2025/12/Brianna-Octagon-Bio.jpg) ### [Brianna Palmer](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTc4IiwidG9nZ2xlIjpmYWxzZX0%3D) Outside Sales Rep. #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTc4IiwidG9nZ2xlIjpmYWxzZX0%3D) ![Windham Headshot Maddie Coro](https://octagonrestoration.com/wp-content/uploads/2024/10/Windham-Headshot-Maddie-Coro.jpg) ### [Maddie Coro](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDEyIiwidG9nZ2xlIjpmYWxzZX0%3D) OFFICE MANAGER #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NDEyIiwidG9nZ2xlIjpmYWxzZX0%3D) ![](https://octagonrestoration.com/wp-content/uploads/2025/09/Robin-Mullins-Bio.jpg) ### [Robin Mullins](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4MzU4IiwidG9nZ2xlIjpmYWxzZX0%3D) Business Development Manager #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4MzU4IiwidG9nZ2xlIjpmYWxzZX0%3D) ![Windham Headshot Brad Rosenbrger](https://octagonrestoration.com/wp-content/uploads/2024/10/Windham-Headshot-Brad-Rosenbrger.jpg) ### [Brad Rosenberger](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTgxIiwidG9nZ2xlIjpmYWxzZX0%3D) GENERAL MANAGER #### [View Bio](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE4NTgxIiwidG9nZ2xlIjpmYWxzZX0%3D) ## What We're Up To Comments Box SVG iconsUsed for the like, share, comment, and reaction icons No more posts --- ### [Water Damage PPC Landing Page](https://octagonrestoration.com/water-damage-octagon-restoration/) **Published:** May 28, 2025 **Author:** **Content:** ## Emergency Water Damage Restoration In Maine #### **IICRC Certified • 24/7 Emergency Response • We Work With Insurance** # Emergency Water Damage Restoration In Maine ### 24/7 emergency water cleanup, drying, and mitigation from local Maine experts. [ (207) 220-1249 ](tel:2072201249) [ Speak With A Expert ](#contact) ## Trusted By Maine Homeowners & Businesses [ ![IICRC certified](https://octagonrestoration.com/wp-content/uploads/2025/04/cert-iicrc-certified.webp) ](https://iicrc.org/) [ ![BBB acredited](https://octagonrestoration.com/wp-content/uploads/2025/04/283701008-bbb-accredited-logo.png) ](https://www.bbb.org/us/me/windham/profile/mold-removal/octagon-cleaning-restoration-0021-15501) [ ![lead safe certified firm EPA](https://octagonrestoration.com/wp-content/uploads/2025/04/lead-safe-certified-firm-1.png) ](https://www.epa.gov/lead) [ ![gold badge Winner best of 207](https://octagonrestoration.com/wp-content/uploads/2025/04/badge_gold_op-rT7BUz_1738873330-150x150.png) ](https://octagonrestoration.com/blog/octagon-named-among-best-of-the-207/) [ ![OSHA logo](https://octagonrestoration.com/wp-content/uploads/2025/04/US-OSHA-Logosvg-1.png) ](https://www.osha.gov/) [ ![ACAC](https://octagonrestoration.com/wp-content/uploads/2025/04/ACAC-Certified.png) ](https://www.acac.org/) ## Testimonials ## Water damage can’t wait. Mold starts in 24 hours Octagon Cleaning and Restoration gets you dry and damage-free — fast. ## How We Fix It / Our Process: ### We arrive within hours — 24/7 availability ### Free moisture inspection and damage assessment ### Begin drying and restoration same day ### Handle cleanup, repairs, and insurance coordination [ Get Emergency Help ](#contact) ![Octagon truck](https://octagonrestoration.com/wp-content/uploads/2024/08/385089896_798290835640072_8831864042031607418_n-1024x768.jpg) ## Request Emergency Help ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. - 24/7 emergency service - Free, no-obligation inspection - Trusted across Maine for over a decade - Licensed, insured, IICRC-certified - 5-star rated on Google & Facebook ## Don’t Wait — Water Damage Gets Worse Every Hour [ (207) 220-1249 ](tel:2072201249) [ Speak With A Expert ](#contact) ### Areas We Service: [ Portland ](https://maps.google.com/?q=Portland,+Maine) · [ Lewiston ](https://maps.google.com/?q=Lewiston,+Maine) · [ South Portland ](https://maps.google.com/?q=South+Portland,+Maine) · [ Auburn ](https://maps.google.com/?q=Auburn,+Maine) · [ Biddeford ](https://maps.google.com/?q=Biddeford,+Maine) · [ Sanford ](https://maps.google.com/?q=Sanford,+Maine) · [ Windham ](https://maps.google.com/?q=Windham,+Maine) · [ Scarborough ](https://maps.google.com/?q=Scarborough,+Maine) · [ Saco ](https://maps.google.com/?q=Saco,+Maine) · [ Brunswick ](https://maps.google.com/?q=Brunswick,+Maine) [ ![Octagon logo](https://octagonrestoration.com/wp-content/uploads/2024/08/oct-logo.png) ](https://octagonrestoration.com) © 2025. All rights reserved. --- ### [Educational Resources](https://octagonrestoration.com/resources/restoration-education/) **Published:** July 14, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Educational Resources # Educational Resources Looking for expert guidance on mold, water damage, or property restoration? Our free educational property restoration resources are here to help. Whether you’re a homeowner, property manager, or industry professional, these tools are designed to make complex restoration topics easier to understand — and act on. From quick-reference tip sheets to in-depth infographics, we’re building a growing library of valuable content to support your restoration decisions. ## Downloads ### Be Storm Ready - Your 3 Step Plan Infographic [ ![be storm ready - your 3 step plan](https://octagonrestoration.com/wp-content/uploads/2025/10/Be-Storm-Ready.png) ](https://5953300.fs1.hubspotusercontent-na1.net/hubfs/5953300/Website/Octagon%20-%20Be%20Storm%20Ready%20Infographic%20%2343360396%20(2)%20(1).pdf) ### Storm Damage Checklist - Residential [ ![](https://octagonrestoration.com/wp-content/uploads/2025/10/Residential-Storm-Damage-Preparation-Checklist.png) ](https://info.octagonrestoration.com/free-residential-storm-damage-preparation-checklist) ### Storm Damage Checklist - Commercial [ ![commercial storm damage checklist thumb](https://octagonrestoration.com/wp-content/uploads/2025/10/Commercial-Storm-Damage-Preparation-Checklist.png) ](https://info.octagonrestoration.com/commercial-storm-damage-preparation-checklist) ### Mold or Water Damage? Know the Difference and What to Do [ ![mold vs water damage download thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/07/mold-vs-water-damage-download-thumbnail-300x300.png) ](https://info.octagonrestoration.com/mold-vs-water-damage-guide) ### Workplace Mold & Air Quality Safety Checklist [ ![workplace mold and air quality checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/07/workplace-mold-air-quality-checklist-thumbnail-300x300.png) ](https://info.octagonrestoration.com/get-our-free-guide-workplace-mold-air-quality-safety-checklist) ### Hidden Dangers of Water Damage Tip Sheet [ ![](https://octagonrestoration.com/wp-content/uploads/2025/07/hidden-dangers-water-damage-thumbnail-300x300.png) ](https://info.octagonrestoration.com/hidden-dangers-of-water-damage-tip-sheet) ### Allergies or Mold? When is it Time to Call the Pros? [ ![allergies vs mold download thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/07/allergies-vs-mold-download-thumbnail-300x300.png) ](https://info.octagonrestoration.com/get-our-free-infographic-guide-mold-vs.-allergies) ### Home Preparedness Seasonal Checklist [ ![seasonal home preparedness checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/07/home-preparedness-seasonal-checklist-thumbnail-300x300.png) ](https://info.octagonrestoration.com/4-season-home-maintenance-checklist) ### Summer Fire Prevention Checklist - Residential [ ![summer fire prevention checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/08/octagon-summer-fire-download-residential-thumbnail.png) ](https://info.octagonrestoration.com/residential-summer-fire-prevention-checklist) ### Summer Fire Prevention Checklist - Commercial [ ![summer fire prevention checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/08/octagon-summer-fire-download-commercial-thumbnail.png) ](https://info.octagonrestoration.com/commercial-property-summer-fire-prevention-checklist) ### What to Expect During Asbestos Abatement [ ![a homeowners guide on what to expect during asbestos abatement](https://octagonrestoration.com/wp-content/uploads/2025/09/octagon-asbestos-abatement-guide-homeowners-300x300.png) ](https://info.octagonrestoration.com/asbestos-abatement-step-by-step-guide) ### Asbestos Compliance Checklist - Commercial [ ![](https://octagonrestoration.com/wp-content/uploads/2025/09/octagon-asbestos-compliance-checklist-commercial-300x300.png) ](https://info.octagonrestoration.com/asbestos-compliance-checklist) ### Allergies or Mold? When is it Time to Call the Pros? [ ![allergies vs mold download thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/07/allergies-vs-mold-download-thumbnail-300x300.png) ](https://info.octagonrestoration.com/get-our-free-infographic-guide-mold-vs.-allergies) ### Home Preparedness Seasonal Checklist [ ![seasonal home preparedness checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/07/home-preparedness-seasonal-checklist-thumbnail-300x300.png) ](https://info.octagonrestoration.com/4-season-home-maintenance-checklist) ## Listen & Watch ### Inside Fire Damage ### More than Mold ### History of Octagon ### Water Damage 101 ### More than Mold ### History of Octagon ### Mold Prevention Tips ### Built on Trust ## CONTACT US hbspt.forms.create({ portalId: "5953300", formId: "77982bc0-6d31-4a6c-8089-716af4493cf1" }); ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Privacy Policy](https://octagonrestoration.com/privacy-policy/) **Published:** August 13, 2024 **Author:** octagon **Content:** # Privacy Policy ### Disclaimer ### Octagon Cleaning and Restoration Web Site Agreement The www.octagonrestoration.com Web Site (the “Site”) is an online information service provided by Octagon Cleaning and Restoration (“www.octagonrestoration.com “), subject to your compliance with the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. 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BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, www.octagonrestoration.com LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. www.octagonrestoration.com makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-www.octagonrestoration.com web site, please understand that it is independent from www.octagonrestoration.com, and that www.octagonrestoration.com has no control over the content on that web site. In addition, a link to a www.octagonrestoration.com web site does not mean that www.octagonrestoration.com endorses or accepts any responsibility for the content, or the use, of such web site. #### YOUR DATA These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. Octagon will not sell your personal information. 3\. Indemnification. You agree to indemnify, defend and hold harmless www.octagonrestoration.com, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service. ### 4. Third Party Rights. The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of www.octagonrestoration.com and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf. ### 5.Term; Termination. This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) 4 ( and 6 (Miscellaneous) shall survive any termination of this Agreement. ### 6.Miscellaneous. This Agreement shall all be governed and construed in accordance with the laws of The United States of America applicable to agreements made and to be performed in The United States of America. You agree that any legal action or proceeding between www.octagonrestoration.com and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in The United States of America . Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. www.octagonrestoration.com’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. www.octagonrestoration.com may assign its rights and duties under this Agreement to any party at any time without notice to you. Any rights not expressly granted herein are reserved. --- ### [Thank you](https://octagonrestoration.com/thank-you/) **Published:** October 14, 2024 **Author:** octagon **Content:** # Thank You Thanks for contacting us! We will get in touch with you shortly. If this is an emergency please give us a call. #### New Hampshire - [ (603) 239-2100 ](tel:6032392100) #### Maine - [ (207) 893-0002 ](tel:2078930002) --- ### [Sitemap](https://octagonrestoration.com/sitemap/) **Published:** December 4, 2024 **Author:** octagon **Content:** # Sitemap ## Pages - [Home](https://octagonrestoration.com/) - [Let’s Connect](https://octagonrestoration.com/lets-connect/) - [Water Damage Contact](https://octagonrestoration.com/water-damage-contact/) - [Water Damage PPC Landing Page](https://octagonrestoration.com/water-damage-octagon-restoration/) - [Water Damage Restoration Services & Mold Remediation | ME & NH](https://octagonrestoration.com/home-2/) - [Mold Removal & Remediation in Windham, ME](https://octagonrestoration.com/mold-removal-windham-me/) - [Services](https://octagonrestoration.com/services/) - [Biohazard & Trauma Clean Up](https://octagonrestoration.com/services/biohazard-trauma-clean-up/) - [Storm Damage](https://octagonrestoration.com/services/natural-disaster-relief/) - [Emergency Response Protocol](https://octagonrestoration.com/services/emergency-response-protocol/) - [Reconstruction](https://octagonrestoration.com/services/reconstruction/) - [Air Duct Cleaning](https://octagonrestoration.com/services/air-duct-cleaning/) - [Water Damage](https://octagonrestoration.com/services/water-damage/) - [Mold Removal](https://octagonrestoration.com/services/mold-removal/) - [Asbestos Removal](https://octagonrestoration.com/services/asbestos-removal/) - [Fire & Smoke Damage](https://octagonrestoration.com/services/fire-smoke-damage/) - [Reviews](https://octagonrestoration.com/reviews/) - [About Us](https://octagonrestoration.com/about/) - [Team](https://octagonrestoration.com/about/team/) - [Commitment to Sustainability](https://octagonrestoration.com/about/commitment-to-sustainability/) - [Resources](https://octagonrestoration.com/resources/) - [Real Estate Agent Information for Mold, Water Damage, and Asbestos](https://octagonrestoration.com/resources/real-estate-agent-information-for-mold-and-water-damage/) - [Case Studies](https://octagonrestoration.com/resources/case-studies/) - [Educational Resources](https://octagonrestoration.com/resources/restoration-education/) - [FAQ](https://octagonrestoration.com/resources/faq/) - [Summer Preparedness & Mold Prevention Tips](https://octagonrestoration.com/resources/summer-preparedness-tips/) - [Fall Storm Damage Preparedness](https://octagonrestoration.com/resources/fall-preparedness/) - [Winter Preparedness & Winterproofing Tips](https://octagonrestoration.com/resources/winter-preparedness-tips/) - [Seasonal Preparedness](https://octagonrestoration.com/resources/seasonal-preparedness/) - [Our Process](https://octagonrestoration.com/our-process/) - [Blog](https://octagonrestoration.com/blog/) - [Winter Freeze | Contact](https://octagonrestoration.com/winter-contact/) - [Contact](https://octagonrestoration.com/contact/) - [Sitemap](https://octagonrestoration.com/sitemap/) - [Privacy Policy](https://octagonrestoration.com/privacy-policy/) --- ### [Contact](https://octagonrestoration.com/contact/) **Published:** August 8, 2024 **Author:** octagon **Content:** ## CONTACT US Experiencing water or fire damage? Please call us immediately. Contact forms are not monitored for emergency situations. # 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. ## Contact Us ### Maine #### [Brewer, ME](https://octagonrestoration.com/brewer-me/) - [ (207) 893-0002 ](tel:2078930002) #### [Fairfield, ME](https://octagonrestoration.com/fairfield-me/) - [ (207) 893-0002 ](tel:2078930002) #### [Windham, ME](https://octagonrestoration.com/windham-me/) - [ (207) 893-0002 ](tel:2078930002) ### New Hampshire #### [Barrington, NH](https://octagonrestoration.com/barrington-nh/) - [ (603) 239-2100 ](tel:6032392100) #### [Meredith, NH](https://octagonrestoration.com/meredith-nh/) - [ (603) 239-2100 ](tel:6032392100) --- ### [Winter Freeze | Contact](https://octagonrestoration.com/winter-contact/) **Published:** January 7, 2025 **Author:** octagon **Content:** ## CONTACT US # 3 Steps to Recover After Burst Pipes ### Call Us 24/7 If your pipes have burst, quick action is critical. Our team is available around the clock to help you take the next steps. ### Get Help Fast We’ll assess the damage and connect you with trusted specialists to start repairs right away. ### Revive Your Property Once repairs are complete, we’ll step in to restore your home, protecting it from mold and other long-term damage. ## Contact Us ### Maine #### [Fairfield, ME](https://octagonrestoration.com/fairfield-me/) - [ (207) 893-0002 ](tel:2078930002) #### [Windham, ME](https://octagonrestoration.com/windham-me/) - [ (207) 893-0002 ](tel:2078930002) ### New Hampshire #### [Barrington, NH](https://octagonrestoration.com/barrington-nh/) - [ (603) 239-2100 ](tel:6032392100) #### [Meredith, NH](https://octagonrestoration.com/meredith-nh/) - [ (603) 239-2100 ](tel:6032392100) --- ### [Our Process](https://octagonrestoration.com/our-process/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» Our Process # Emergency Water Damage? #### How Mold Can Slow Down or Prevent a Sale When water damage strikes, every second counts. Octagon’s rapid response team is on call 24/7, ensuring that questions about water damage restoration to your property are minimized. Our certified experts are passionate about restoring your peace of mind alongside your property. Continue reading to learn more about what to expect during the property damage restoration process. [ CONTACT NOW ](#Contact) ## Immediate Emergency Response​ #### Fast, Thorough, Transparent At Octagon, we understand how overwhelming water damage can be for homeowners. That’s why we offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Immediate Emergency Response With our swift and efficient response, we are always there for you during water damage emergencies, ensuring your property remains protected. When you reach out to us, our knowledgeable specialists will guide you through a series of questions to understand your unique situation better and provide the appropriate response. To further assist you, we will promptly schedule a visit from our restoration professional to inspect your property and develop a comprehensive restoration plan. Time is of the essence, so we prioritize scheduling this as soon as possible. Trust us to handle your water emergency with expertise and care. ### Inspection and Water Damage Assessment Upon arrival at your residence, our team of professionals will comprehensively assess the water damage. You can rely on us to provide a thorough understanding of the severity of the situation, identify potential hazards, and determine what can be restored. Additionally, if needed, we will actively assist in halting the source of the water damage. This crucial step lays the foundation for an effective plan of action, ensuring the successful restoration of your property. ### Water Removal Service work typically starts with a comprehensive water extraction process. By swiftly removing water from the structure, we effectively prevent its spread and minimize drying time. Our team utilizes powerful pumps and extraction units to remove hundreds or even thousands of gallons of water. Trust us to provide professional and efficient water removal services. ### State-of-the-Art Technology Leveraging advanced technology and restoration techniques, we ensure your home restoration is effective and lasting. ### Removal of Damaged Material If any materials cannot be restored successfully, we will promptly communicate this to you. Our priority is to expedite the drying process of all restorable materials, which may involve the timely removal of these materials. We value your understanding and cooperation during this difficult step. ### Cleaning, Sanitizing, and Deodorization Water damage can result in the need for cleaning, sanitizing, and deodorization of floors, furniture, and personal belongings. Our team of professionals utilizes a range of specially formulated products, industry-leading equipment, and proven techniques to address this critical aspect of restoration effectively. ### Drying and Monitoring Once most of the water has been extracted, our team of experts employs state-of-the-art drying equipment to eliminate any hidden moisture. This targeted approach restores materials to their optimal moisture level. During the initial visit to your property, we strategically position the necessary equipment based on industry standards and your specific circumstances. Throughout the drying process, our specialists will make daily visits to your property to ensure proper drying, assess equipment performance, and make adjustments as required. This meticulous monitoring process is vital for effectively and efficiently drying your property. Rest assured, our dedicated team is committed to delivering superior results. ## Ready to Restore Your Property? #### Don't let water damage intimidate you. Octagon Cleaning and Restoration is here to guide you through the restoration process seamlessly. We’ve seen everything from minor roof leaks to significant water main breaks! We proudly serve all residents and industries in need. Some of the commercial properties we’ve worked with over the years include, but are not limited to: - Manufacturing and industrial properties - Office buildings - Churches - Warehouses - Hospitals - Restaurants - Schools and universities - New buildings projects - Apartments and complexes - Hotels ### Your Trusted Partner in Water Damage Restoration Take the first step towards reclaiming your home from water damage. Contact us today to schedule your free, detailed assessment and learn how Octagon can restore your environment to its original state. ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Seasonal Preparedness](https://octagonrestoration.com/resources/seasonal-preparedness/) **Published:** October 1, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Seasonal Preparedness # Year-Round Property Preparedness ### Seasonal Tips & Resources Staying ahead of seasonal risks is the best way to protect your home or business from costly damage and safety hazards. From heavy spring rains to summer storms, fall wind events, and winter freezes, each season brings unique challenges. This hub brings together expert tips, checklists, and resources to help you plan ahead, respond quickly, and maintain a safe property all year long. [ CONTACT NOW ](#Contact) ## [Summer](/resources/summer-preparedness-tips/) [ ![Side View Of A Shocked Young Woman Looking At Mold On Wall](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1399683465.jpg) ](/resources/summer-preparedness-tips/) Thunderstorms, high humidity, and hurricane remnants can put your property at risk during the summer months. Explore tips for storm-readiness, maintaining air quality, and protecting your building from sudden weather events. [ Prepare for Summer ](/resources/summer-preparedness-tips/) ## [Fall](/resources/fall-storm-damage-preparedness/) [ ![cleaning gutters in the fall](https://octagonrestoration.com/wp-content/uploads/2025/10/shutterstock_2672749979-768x512.jpg) ](/resources/fall-storm-damage-preparedness/) As temperatures drop and storms increase, fall is the time to secure your home or business. From clearing gutters to inspecting roofs and preparing second homes or camps for the off-season, our fall guides show you how to get ready. [ Prepare for Fall ](/resources/fall-storm-damage-preparedness/) ## [Winter ](/resources/winter-preparedness-tips/) [ ![frozen pipes](https://octagonrestoration.com/wp-content/uploads/2024/11/AdobeStock_388843567-scaled-1-768x512.webp) ](/resources/winter-preparedness-tips/) Frozen pipes, ice dams, and heating-related fires pose significant risks during the winter. Learn how to winterize your property, prevent water damage, and stay prepared for emergencies during the coldest months. [ Prepare for Winter ](/resources/winter-preparedness-tips/) ## [Summer](/blog/) [ ![A senior woman looks worried as he deals with a water leak in the kitchen ceiling. Buckets and pots are on the floor to catch the flowing water, and towels are soaking up the puddles. The woman is defocused in the background, using his smart phone.](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-2075835395.jpg) ](/blog/) Explore Octagon’s blog for expert tips on restoration, prevention, and insurance guidance to protect your property with confidence. [ Prepare for Summer ](/blog/) ## [Fall](/resources/faq/) [ ![Side View Of A Shocked Young Woman Looking At Mold On Wall](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1399683465.jpg) ](/resources/faq/) Find clear, expert answers to your restoration questions—Octagon’s FAQ guides you through water, mold, and fire damage with. [ Prepare for Fall ](/resources/faq/) ## [Winter ](/resources/case-studies/) [ ![Octagon Cleaning Equipment](https://octagonrestoration.com/wp-content/uploads/2024/12/Windham-Brindi-Cleaning-Equip-1-768x512.webp) ](/resources/case-studies/) View our case studies to see how Octagon Cleaning & Restoration tackles water, fire and mold damage across Maine and New Hampshire. [ View Case Studies ](/resources/case-studies/) ## [Spring](/resources/realtor-information-for-mold-and-water-damage/) [ ![Installing new induction hob in modern kitchen Home Improvement Kitchen Remodel worm](https://octagonrestoration.com/wp-content/uploads/2024/10/iStock-1501151524.jpg) ](/resources/realtor-information-for-mold-and-water-damage/) Octagon delivers trusted mold remediation and asbestos abatement in ME & NH, with free inspections, detailed reports, and expert service you can rely on. [ Access Agent Info ](/resources/realtor-information-for-mold-and-water-damage/) ## 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. ![Octagon truck](https://octagonrestoration.com/wp-content/uploads/2024/08/385089896_798290835640072_8831864042031607418_n-1024x768.jpg) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Winter Preparedness & Winterproofing Tips](https://octagonrestoration.com/resources/winter-preparedness-tips/) **Published:** January 7, 2025 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Winter Preparedness & Winterproofing Tips # What to Do if Your Pipes Freeze? Frozen pipes are not just an inconvenience—they can lead to serious winter [water damage](https://octagonrestoration.com/services/water-damage/) if they’re not handled properly. Here’s a basic guide to help you safely address frozen pipes, prevent further damage, and know when to call a professional. Follow these steps to minimize damage and protect your home when you discover frozen pipes. For further assistance in safely unthawing pipes, **call a reputable plumber.** ## 1 Turn Off the Water Main Start by shutting off the water main to stop additional water from flowing into your home’s plumbing system. This prevents pressure buildup, which could cause pipes to burst. ## 2 Open Your Faucets Turn on the affected faucets to relieve pressure and drain any residual water. Be gentle when turning the knobs, as the faucets themselves may also be frozen. ## 3 Switch Off the Boiler For added safety, turn off your boiler or heating system to avoid damage while addressing the frozen pipes. ## 4 Thaw the Frozen Pipes Use a safe heating method, such as setting up a space heater in the area of the freeze. Ensure the space heater is monitored and never left unattended. You can also open your cabinet doors to allow warm air to circulate around the pipes behind walls or under sinks. ## ! Important Safety Note **Do not use flammable heat sources**, like propane heaters or blowtorches, to thaw frozen pipes. These pose a serious fire hazard and could damage your plumbing. [ CONTACT NOW ](#Contact) ## Who to Call if Your Pipes Burst? If your pipes freeze and burst, here’s what you need to do next: - **Contact a Licensed Plumber** Call a professional plumber or heating expert to repair the pipes and address any issues with your home’s plumbing and heating systems. - **Call a Water Damage Restoration Specialist** Once the plumbing is repaired and the water flow has been stopped, contact an IICRC-certified water damage restoration company. Experts like Octagon Cleaning and Restoration can clean up water damage and dry your home properly to prevent mold, structural issues, and other long-term effects. ## What Not to Do - Avoid using high-pressure methods or tools to force water through frozen pipes. This can cause cracks or bursts in the pipes. - Do not ignore the problem. Waiting too long can lead to extensive water damage and costly repairs. ## Winter Preparedness Tips & Resources [![ice dam on roof of home](https://octagonrestoration.com/wp-content/uploads/2025/03/ice_dam_o_-roof_of_home.webp)](https://octagonrestoration.com/blog/when-snow-on-your-roof-becomes-a-water-damage-risk-for-your-maine-or-new-hampshire-property/ "When Snow on Your Roof Becomes a Water Damage Risk for Your Maine or New Hampshire Property") ### [ When Snow on Your Roof Becomes a Water Damage Risk for Your Maine or New Hampshire Property ](https://octagonrestoration.com/blog/when-snow-on-your-roof-becomes-a-water-damage-risk-for-your-maine-or-new-hampshire-property/) [![winterizing your camp or cabin](https://octagonrestoration.com/wp-content/uploads/2020/11/Winterizing-Your-Camp-or-Cabin.png)](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-1-of-2-the-weather-structural-water-damage-we-see-again-and-again-in-me-and-nh/ "20+ Years, Thousands of Calls [Part 1 of 2]: The Weather & Structural Water Damage We See Again and Again in ME and NH") ### [ 20+ Years, Thousands of Calls \[Part 1 of 2\]: The Weather & Structural Water Damage We See Again and Again in ME and NH ](https://octagonrestoration.com/blog/20-years-thousands-of-calls-part-1-of-2-the-weather-structural-water-damage-we-see-again-and-again-in-me-and-nh/) [![frozen pipes](https://octagonrestoration.com/wp-content/uploads/2024/11/AdobeStock_388843567-scaled-1.webp)](https://octagonrestoration.com/blog/the-best-practices-to-prevent-pipes-from-freezing/ "The Best Practices to Prevent Pipes from Freezing in ME and NH Winter Season") ### [ The Best Practices to Prevent Pipes from Freezing in ME and NH Winter Season ](https://octagonrestoration.com/blog/the-best-practices-to-prevent-pipes-from-freezing/) [![teenager with shovel remove snow from roof of totally snow covered house, cabin in mountains.](https://octagonrestoration.com/wp-content/uploads/2025/03/AdobeStock_399638241.jpg)](https://octagonrestoration.com/blog/watch-out-for-melting-ice-this-winter-tips-from-octagon-cleaning-and-restoration/ "Watch Out for Melting Ice This Winter – Tips from Octagon Cleaning and Restoration ") ### [ Watch Out for Melting Ice This Winter – Tips from Octagon Cleaning and Restoration ](https://octagonrestoration.com/blog/watch-out-for-melting-ice-this-winter-tips-from-octagon-cleaning-and-restoration/) [![icicles hanging from a roof](https://octagonrestoration.com/wp-content/uploads/2024/12/AdobeStock_531728785.jpeg)](https://octagonrestoration.com/blog/what-to-do-if-you-have-ice-dams-on-your-roof/ "What to Do if You Have Ice Dams on Your Roof") ### [ What to Do if You Have Ice Dams on Your Roof ](https://octagonrestoration.com/blog/what-to-do-if-you-have-ice-dams-on-your-roof/) [![summer cottages](https://octagonrestoration.com/wp-content/uploads/2024/11/AdobeStock_351028115-scaledcopy.webp)](https://octagonrestoration.com/blog/how-to-winterize-your-new-england-home-or-cabin/ "How to Winterize Your New England Home or Cabin") ### [ How to Winterize Your New England Home or Cabin ](https://octagonrestoration.com/blog/how-to-winterize-your-new-england-home-or-cabin/) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Summer Preparedness & Mold Prevention Tips](https://octagonrestoration.com/resources/summer-preparedness-tips/) **Published:** August 7, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Summer Preparedness & Mold Prevention Tips # Summer Preparedness & Mold Prevention Tips Warm weather brings more than sunshine. Increased humidity, higher temperatures, and dry conditions can threaten the safety and health of your home or business. Guidance from the experts at Octagon Cleaning & Restoration helps you stay ahead of seasonal risks — including mold growth and [summer fire hazards](https://octagonrestoration.com/services/fire-smoke-damage/). #### Why mold spikes in the summer (and what you can do about it) ## Protect Your Property from Summer Hazards: Mold, Moisture and Fire Hot, humid air creates the perfect storm for mold to thrive. Here’s what you can do: ## 1 Use dehumidifiers in basements and crawl spaces. ## 2 Run your HVAC system regularly and maintain filters. ## 3 Check attic and crawl space ventilation. ## 4 Inspect for leaks or condensation in high-moisture areas. ## 5 Schedule a professional mold inspection if you suspect an issue. [ CONTACT NOW ](#Contact) ## Avoid Summer Fire Hazards Whether you own a home, apartment complex, or commercial facility, fire prevention matters. #### For Homeowners Download our Residential Summer Fire Prevention Checklist to: - Grill safely (and clean up properly) - Store flammable materials correctly - Test smoke detectors and fire extinguishers - Create an emergency evacuation plan [ ![summer fire prevention checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/08/octagon-summer-fire-download-residential-thumbnail.png) ](https://info.octagonrestoration.com/residential-summer-fire-prevention-checklist) [ Residenial Fire Prevention ](https://info.octagonrestoration.com/residential-summer-fire-prevention-checklist) #### For Commercial Property Managers Download our Commercial Fire Safety Guide with tips on: - Outdoor equipment safety - Emergency lighting and signage - Fire extinguisher access and maintenance - Employee training protocols [ ![summer fire prevention checklist thumbnail](https://octagonrestoration.com/wp-content/uploads/2025/08/octagon-summer-fire-download-commercial-thumbnail.png) ](https://info.octagonrestoration.com/commercial-property-summer-fire-prevention-checklist) [ Commercial Fire Guide ](https://info.octagonrestoration.com/commercial-property-summer-fire-prevention-checklist) ## Summer Preparedness Tips & Resources [![Window sill with moldy wall on left and raindrops on the glass, view of greenery outside through a rain-speckled pane.](https://octagonrestoration.com/wp-content/uploads/2026/07/AdobeStock_1138970591-1-scaled-1.jpeg)](https://octagonrestoration.com/blog/leaving-for-the-summer-what-maine-and-new-hampshire-homeowners-should-do-before-they-go/ "Leaving for the Summer? What Maine and New Hampshire Homeowners Should Do Before They Go") ### [ Leaving for the Summer? What Maine and New Hampshire Homeowners Should Do Before They Go ](https://octagonrestoration.com/blog/leaving-for-the-summer-what-maine-and-new-hampshire-homeowners-should-do-before-they-go/) [![](https://octagonrestoration.com/wp-content/uploads/2025/12/Before-Stove.jpg)](https://octagonrestoration.com/blog/fire-restoration-in-maine-and-nh-the-danger-is-not-over-yet/ "Fire Restoration in Maine and NH: The Danger Is Not Over Yet") ### [ Fire Restoration in Maine and NH: The Danger Is Not Over Yet ](https://octagonrestoration.com/blog/fire-restoration-in-maine-and-nh-the-danger-is-not-over-yet/) [![Front door area foyer of a house.](https://octagonrestoration.com/wp-content/uploads/2025/03/Octagon_five-year-warranty-benefits.png)](https://octagonrestoration.com/blog/how-to-protect-your-family-from-mold-and-poor-indoor-air-quality/ "How to Protect Your Family from Mold and Poor Indoor Air Quality") ### [ How to Protect Your Family from Mold and Poor Indoor Air Quality ](https://octagonrestoration.com/blog/how-to-protect-your-family-from-mold-and-poor-indoor-air-quality/) [![fire damage cleanup before and after](https://octagonrestoration.com/wp-content/uploads/2025/05/shutterstock_2594708949.jpg)](https://octagonrestoration.com/blog/preparing-for-estate-sales-cleaning-key-areas-for-maximum-value/ "Preparing for Estate Sales: Cleaning Key Areas for Maximum Value") ### [ Preparing for Estate Sales: Cleaning Key Areas for Maximum Value ](https://octagonrestoration.com/blog/preparing-for-estate-sales-cleaning-key-areas-for-maximum-value/) [![what to know when you have had a fire in your home](https://octagonrestoration.com/wp-content/uploads/2024/08/8-things-to-know-water-fire-loss.png)](https://octagonrestoration.com/blog/8-things-you-need-to-know-before-a-water-or-fire-loss/ "8 Things You Need to Know Before a Water or Fire Loss") ### [ 8 Things You Need to Know Before a Water or Fire Loss ](https://octagonrestoration.com/blog/8-things-you-need-to-know-before-a-water-or-fire-loss/) [![fire restoration cleaning](https://octagonrestoration.com/wp-content/uploads/2024/06/fire-restoration-cleaning.png)](https://octagonrestoration.com/blog/expert-insights-on-fire-restoration-cleaning-what-to-diy-and-what-not-to/ "Expert Insights on Fire Restoration Cleaning (What To DIY and What Not To)") ### [ Expert Insights on Fire Restoration Cleaning (What To DIY and What Not To) ](https://octagonrestoration.com/blog/expert-insights-on-fire-restoration-cleaning-what-to-diy-and-what-not-to/) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Fall Storm Damage Preparedness](https://octagonrestoration.com/resources/fall-preparedness/) **Published:** October 6, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Fall Storm Damage Preparedness # Fall Storm Damage Preparedness Fall in New England brings more than crisp air and colorful leaves – it also brings unpredictable weather. Heavy rains, strong winds, and early snow can cause flooding, roof leaks, power outages, and other costly property damage. Preparing ahead ensures your home or business stays safe and you recover quickly if disaster strikes. At Octagon Cleaning & Restoration, we help property owners minimize risk with practical tips, restoration expertise, and 24/7 emergency response after [storm damage](https://octagonrestoration.com/services/natural-disaster-relief/) occurs. ### This is the Title Area for the Featured Blog Post [ ![](https://octagonrestoration.com/wp-content/uploads/2025/07/hidden-dangers-water-damage-thumbnail.png) ](https://info.octagonrestoration.com/hidden-dangers-of-water-damage-tip-sheet) [ READ MORE ](#Contact) #### 3 Fall Prep Tips for Your Property [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Fall Storm Damage Preparedness # Fall Storm Damage Preparedness Fall in New England brings more than crisp air and colorful leaves – it also brings unpredictable weather. Heavy rains, strong winds, and early snow can cause flooding, roof leaks, power outages, and other costly property damage. Preparing ahead ensures your home or business stays safe and you recover quickly if disaster strikes. At Octagon Cleaning & Restoration, we help property owners minimize risk with practical tips, restoration expertise, and 24/7 emergency response after [storm damage](https://octagonrestoration.com/services/natural-disaster-relief/) occurs. #### 3 Fall Prep Tips for Your Property ## Prepare Your Property from Fall Storms: Flood and Wind Damage ## 1 #### Clear Gutters & Drains Prevent water backups that can lead to roof leaks and basement flooding. ## 2 #### Inspect Roof & Siding Repair loose shingles or cracks before wind and rain make damage worse. ## 3 #### Secure Outdoor Items Store furniture, decorations, and equipment to reduce hazards in high winds. ## 4 #### Check Sump Pumps & Drains Ensure they’re working properly to handle heavy rainfall or melting snow. ## 5 #### **Stock Emergency Supplies** Keep flashlights, batteries, food, water, and a backup power source on hand. [ CONTACT NOW ](#Contact) ## Prepare for Fall Storm Damage Whether you own a home, apartment complex, or commercial facility, fire prevention matters. #### For Homeowners Download our Residential Storm Damage Preparation Checklist: - Protect your roof, basement, and foundation from leaks and flooding - Safeguard valuables and important home systems before a storm - Create a simple emergency plan for your family - Know when to call professionals for help [ ![](https://octagonrestoration.com/wp-content/uploads/2025/10/Residential-Storm-Damage-Preparation-Checklist.png) ](https://info.octagonrestoration.com/free-residential-storm-damage-preparation-checklist) [ Residenial Storm Damage Preparation ](https://info.octagonrestoration.com/free-residential-storm-damage-preparation-checklist) #### For Commercial Property Managers Download our Commercial Storm Damage Preparation Checklist: - Prepare your facility and equipment for severe weather - Protect critical documents, data, and inventory - Minimize business disruption and downtime - Ensure staff safety and clear communication during emergencies [ ![commercial storm damage checklist thumb](https://octagonrestoration.com/wp-content/uploads/2025/10/Commercial-Storm-Damage-Preparation-Checklist.png) ](https://info.octagonrestoration.com/commercial-storm-damage-preparation-checklist) [ Commercial Storm Damage Preparation ](https://info.octagonrestoration.com/commercial-storm-damage-preparation-checklist) ## Fall Preparedness Tips & Resources [![leaves in gutter](https://octagonrestoration.com/wp-content/uploads/2025/09/AdobeStock_304278105.jpeg)](https://octagonrestoration.com/blog/be-storm-ready-your-3-step-plan/ "Be Storm Ready: Your 3-Step Plan") ### [ Be Storm Ready: Your 3-Step Plan ](https://octagonrestoration.com/blog/be-storm-ready-your-3-step-plan/) [![flooded basement](https://octagonrestoration.com/wp-content/uploads/2025/03/Octagon_importance-fast-turnaround-water-damage.png)](https://octagonrestoration.com/blog/common-causes-of-water-damage-in-new-england/ "Common Causes of Water Damage in New England") ### [ Common Causes of Water Damage in New England ](https://octagonrestoration.com/blog/common-causes-of-water-damage-in-new-england/) [![](https://octagonrestoration.com/wp-content/uploads/2020/05/home-water-damage-floor-1.jpg)](https://octagonrestoration.com/blog/guide-commercial-storm-damage-clean-up/ "Commercial Storm Damage Clean-Up: Get Your Business Back on Track") ### [ Commercial Storm Damage Clean-Up: Get Your Business Back on Track ](https://octagonrestoration.com/blog/guide-commercial-storm-damage-clean-up/) [![frozen pipe bursting](https://octagonrestoration.com/wp-content/uploads/2025/01/frozen-pipe-burst.jpg)](https://octagonrestoration.com/blog/keep-home-commercial-building-safe-water-damage-winter-storm/ "How to Keep Your Home or Commercial Building Safe from Water Damage During a Winter Storm") ### [ How to Keep Your Home or Commercial Building Safe from Water Damage During a Winter Storm ](https://octagonrestoration.com/blog/keep-home-commercial-building-safe-water-damage-winter-storm/) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [FAQ](https://octagonrestoration.com/resources/faq/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» FAQ # Frequently Asked Questions #### JUMP TO: [ Water Damage ](#water-damage) [ Fire Damage ](#fire-damage) [ Mold Removal ](#mold-removal) [ Asbestos ](#asbestos) [ Reconstruction ](#reconstruction) [ Air Duct Cleaning ](#air-duct-cleaning) ## Water Damage FAQ Is water damage covered by insurance? Yes,[ water damage is typically covered by most homeowner and commercial property insurance policies](https://octagonrestoration.com/blog/is-water-damage-covered-by-home-insurance/) when it results from a sudden or accidental event—such as a burst pipe, appliance overflow, or roof leak due to a storm. However, damage caused by long-term neglect, gradual leaks, or poor maintenance may not be covered. Every policy is different, so we recommend reviewing yours carefully. Do you work with my insurance? Yes! We work with all major insurance companies. Our team handles the entire insurance coordination process, including detailed documentation, scope of work, and direct communication with your insurance adjuster. This helps reduce stress and speeds up the claims process. What should I do when I'm dealing with water damage? Your safety comes first. Follow these steps: - Turn off electricity in affected areas if it is safe to do so. - Avoid contact with standing water, especially if it may be contaminated. - Shut off the water supply if the source is internal (e.g., a broken pipe). - Call a professional restoration company like Octagon Cleaning & Restoration right away. The sooner we start the drying and dehumidification process, the better the outcome. Waiting too long can lead to mold growth and additional damage. How Long Does Water Damage Restoration Take? Every situation is different. General timelines: - Water extraction: 1–2 days - Drying and dehumidification: 3–5 days - Restoration/repairs: Several days to weeks, depending on severity (partnering with our sister company, Octagon Construction, can help speed up the process). We’ll provide a personalized timeline and keep you updated throughout the process. How Can I Prevent Water Damage in the Future? Preventing water damage is always better than dealing with it later. - **Keep Gutters and Downspouts Clean:** Clear debris to ensure proper drainage and prevent water from seeping into your foundation or basement, especially during heavy rain. - **Check Your Plumbing:** Inspect pipes regularly for leaks or damage, and fix any problems as soon as possible. - **Ensure Proper Ventilation:** Good airflow reduces humidity and condensation, helping prevent mold and water damage. - **Inspect Water-Using Appliances:** Regularly check appliances like washing machines, dishwashers, and air conditioners to ensure they function well and are leak-free. - **Inspect Your Roof:** Your roof is your property’s first line of defense against water damage. Check for damage or leaks and repair them quickly. Following these steps can lower the risk of water damage to your property. Our team is ready to help with fast, professional service if you face an issue. What are the signs of hidden water damage? Hidden water damage may not be immediately visible, but here are some red flags to watch for: - Musty or damp odors - Warping or buckling of floors or walls - Peeling or bubbling paint or wallpaper - Mold or mildew growth - Water stains or discoloration on ceilings or walls - Soft or sagging drywall or wood If you suspect hidden water damage, contact us for a thorough inspection. We use moisture meters and thermal imaging cameras to detect water behind walls and under flooring. How quickly should water damage be addressed? Water damage should be addressed immediately—ideally within the first 24 hours. The longer water sits, the more it can soak into building materials, weakening the structure and creating an ideal environment for mold growth. Can I clean up water damage myself? Small, surface-level spills may be manageable with wet/dry vacuums and fans. However, if water has penetrated flooring, walls, or insulation—or if the water is contaminated—it’s essential to bring in professionals. DIY cleanup often fails to remove hidden moisture and can result in mold growth or structural damage. What is the typical water damage restoration process? Our process includes: 1. Inspection and Assessment – We identify the source and extent of the damage. 2. Water Extraction – We use commercial-grade pumps and vacuums to remove standing water. 3. Drying and Dehumidification – Industrial fans and dehumidifiers remove moisture from materials and air. 4. Cleaning and Sanitizing – We clean, disinfect, and deodorize affected surfaces. 5. Restoration and Repairs – Repairs to damaged areas can be completed by our sister company, Octagon Construction. Will I need to move out during water damage restoration? In many cases, no. If damage is limited and there are no health risks (e.g., sewage), you can often remain in the home. For larger losses involving contaminated water or major demolition, temporary relocation may be recommended for your comfort and safety. What equipment is used in professional water damage restoration? We use state-of-the-art commercial equipment, including: - Submersible pumps and wet vacuums - High-capacity air movers - Dehumidifiers - Infrared cameras and moisture meters - HEPA air scrubbers - Antimicrobial cleaning agents This ensures rapid drying, thorough sanitation, and safe air quality. What are the categories and classes of water damage? Categories (based on contamination): - *Category 1*: Clean water (e.g., from a pipe burst) - *Category 2*: Gray water (e.g., dishwasher or washing machine overflow) - *Category 3*: Black water (e.g., sewage, floodwater) Classes (based on extent of saturation): - *Class 1*: Minimal absorption - *Class 2*: Moisture in carpet, walls - *Class 3*: Saturated ceilings, walls, and floors - *Class 4*: Deep saturation in materials like concrete or hardwood Can water damage affect my property’s structure? Yes. Water can weaken drywall, flooring, subfloors, and even the foundation if left untreated. Prompt drying and repair are critical to prevent long-term structural issues. Can water damage cause mold? Yes. Mold can begin growing within 24 to 48 hours after water exposure. It thrives in moist, warm environments and can pose serious health risks, especially to people with allergies or respiratory conditions. Prompt drying and dehumidification are essential to prevent mold growth**.** What causes water damage? - Broken or leaking pipes - Appliance malfunctions (dishwashers, washing machines) - Overflowing sinks, bathtubs, or toilets - Roof or window leaks - Heavy rain or flooding - Sewage backups - HVAC malfunctions or condensation How does Octagon work with insurance companies? We: - Document all damages with detailed photos and reports - Provide thorough estimates - Submit all paperwork to your insurance adjuster - Coordinate directly with your carrier to make the process smooth and fast What certifications should a water damage restoration company have? Choose a provider with IICRC certification (Institute of Inspection Cleaning and Restoration Certification). This ensures the team follows industry standards in water mitigation, structural drying, and mold prevention. Octagon Cleaning & Restoration is fully IICRC-certified. ## Fire Damage FAQ When should I call a fire damage restoration company? You should call a fire damage restoration company as soon as your property is deemed safe to enter by emergency responders. While safety and medical attention should always be the top priority, reaching out shortly after the fire is extinguished enables us to assess the damage and initiate the restoration process promptly. Our team can also help secure your property with emergency board-up services to prevent further damage. Will I need to move during fire damage restoration? In many cases, yes. Depending on the extent of the damage and air quality concerns, temporary relocation may be necessary to ensure your health and safety. During our initial assessment, we’ll advise you on whether it’s safe to remain in the home or if you should relocate during the restoration process. Who is liable for fire damage? Fire damage can be devastating, but most homeowner’s insurance policies cover repairs to your home and its contents through dwelling and personal property coverage. Additionally, your policy may include personal liability or umbrella insurance, which can help if a fire in your home spreads to a neighboring property. It’s important to review your coverage to ensure you’re fully protected. We specialize in assisting homeowners during challenging times. Our team works closely with you and your insurance company to guide you through the claims process, helping reduce the stress and uncertainty of property damage. With our expertise and commitment to customer satisfaction, you can trust us to handle every step with care and professionalism. Can smoke damage be removed? We use advanced deodorization techniques such as thermal fogging, ozone treatment, and hydroxyl generators to eliminate odors at the molecular level. We also clean the ductwork for HVAC systems and affected surfaces to prevent lingering smells. What happens to the water used to extinguish the fire? Water left from fire suppression must be removed quickly to prevent mold and further structural damage. Our technicians are trained to extract standing water, dry affected materials, and monitor moisture levels using advanced tools to ensure your property is completely dry. How long does fire damage restoration take? Timelines vary depending on the extent of the fire damage: - Light smoke damage: a few days to a week - Moderate damage with soot and water: 1–3 weeks Severe damage requiring reconstruction: several weeks to months. We provide a detailed estimate and timeline after inspecting your property. Our[ sister company, Octagon Construction](https://www.octagonconstructionandenergy.com/), can provide reconstruction services. What does the fire damage restoration process involve? Our comprehensive process typically includes: - Emergency response and securing the property (board-up, roof tarping) - Inspection and damage assessment - Water removal and drying (if firefighting efforts caused water damage) - Soot and smoke residue cleanup - Odor removal using professional deodorization techniques - Cleaning and sanitizing salvageable belongings - Repairs and reconstruction, if needed, through our sister company, Octagon Construction. Can smoke damage be cleaned? Absolutely. Our team is trained in removing smoke and soot residue from a variety of surfaces. Salvageable contents are cleaned either in-house or by trusted vendors. We use industry-approved tools and products designed to fully clean, sanitize, and deodorize the property. Is it safe to stay in my home after a fire? It depends on the damage. Even small fires can leave behind toxic particles, airborne contaminants, and structural risks. A professional assessment is needed to determine when it’s safe to re-enter or remain in your home. What items can typically be salvaged? Salvageable items often include: - Furniture made of hard surfaces - Metal fixtures - Clothing and fabrics (if not burned) - Some electronics (if not water-damaged) We provide a detailed inventory, pack-out services, and storage while restoration takes place. Will my insurance cover fire damage restoration? Most homeowner and commercial property insurance policies cover fire and smoke damage, as well as water damage caused by extinguishing the fire. We work directly with your insurance company, submitting documentation, estimates, and photos to help streamline your claim. What are the health risks after a fire? - Toxic soot and chemical residues - Respiratory irritants and allergens - Dangerous particulates in HVAC systems We use HEPA-filtered air scrubbers and thorough cleaning to restore indoor air quality and make your property safe again. How is fire damage documented for insurance claims? We take care of all documentation by: - Capturing before-and-after photos - Creating an inventory of affected items - Assessing structural damage - Preparing professional estimates and scopes of work We also coordinate directly with your insurance adjuster to keep things moving smoothly. What certifications should a fire damage restoration company have? A reputable restoration company should be certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). This ensures adherence to industry best practices in fire damage restoration, deodorization, and structural drying. Octagon Cleaning & Restoration is fully IICRC-certified and has extensive experience in both residential and commercial fire loss restoration. ## Mold Removal Does mold still need to be removed if it isn't black mold? There’s a lot of misinformation surrounding mold, especially black mold. Some people have falsely been told that black mold is the only dangerous mold. This is untrue. Any mold has the potential to be dangerous for your health and your property. Because of this, all mold problems should be promptly addressed by professionals. Is professional mold removal covered by my insurance? Every insurance policy is different. Professional mold removal is most likely to be covered by insurance when it is caused by sudden, covered events like burst pipes. Mold caused by neglect is typically not covered by policies. Check your policy to learn more about your coverage. If you are covered, we will coordinate with your insurance provider to ensure a seamless mold remediation process for you. Can I clean up mold myself? Small patches of mold on non-porous surfaces, such as tile, can sometimes be cleaned with household products and proper safety gear. However, larger infestations, mold on porous materials (like drywall or insulation), or hidden mold require professional remediation. DIY efforts often overlook the root cause, and improper cleaning methods can exacerbate the problem or spread spores to other areas. Why is professional mold remediation necessary? Professional mold remediation involves more than just cleaning visible mold. Mold spores must be physically removed, and the area must be properly contained to prevent cross-contamination. Bleach and fogging treatments may kill mold, but do not remove health risks or prevent regrowth. At Octagon Cleaning & Restoration, we utilize IICRC-certified techniques and equipment to safely remove mold, ensuring your property is safe. How long does mold remediation take? Most mold remediation jobs take 1–5 days, depending on the severity, size of the affected area, and whether demolition or reconstruction is needed. We’ll provide a detailed project timeline so you know what to expect. Will mold come back after remediation? remediation process includes identifying and fixing the source of moisture—whether it’s a leak, poor ventilation, or high humidity—to prevent future growth. What are the signs of mold in my home? Common signs include musty or earthy odors, visible mold growth (often black, green, or white spots), bubbling paint, warped walls, and increased allergy or respiratory symptoms. You may also notice condensation or moisture issues in specific areas. Mold can also grow behind walls or under flooring, so if you suspect a problem, a professional inspection is recommended. Does mold always have a smell? Often, yes. Mold tends to produce a distinct musty odor. However, not all mold has a noticeable smell, and some infestations can be completely hidden. If you notice a persistent musty smell and can’t locate the source, a mold inspection is a smart next step. Is all mold dangerous? While not all mold is toxic, any mold growth can impact indoor air quality and pose health risks, especially for those with allergies, asthma, or compromised immune systems. Black mold (Stachybotrys chartarum) is particularly concerning, but all mold should be assessed and remediated professionally to protect your health and prevent further damage. What causes mold to grow indoors? Mold needs moisture, warmth, and organic material to grow. Common causes include: - Leaking pipes or appliances - Roof or window leaks - Flooding or water damage - High humidity or condensation - Poor ventilation in areas like bathrooms or basements. Controlling moisture is the key to preventing mold. Do you offer post-remediation mold testing? No, Octagon Cleaning & Restoration does not conduct post-remediation testing, as it would be a conflict of interest. We recommend independent, third-party environmental testing companies to verify that mold has been completely removed and the affected areas meet industry air quality standards. How do professionals test for mold in a home? Certified mold inspectors use a combination of tools and techniques: - Moisture meters to detect hidden water sources - Air sampling and surface swabs to test for mold spores - Visual inspections in hard-to-reach areas (like crawlspaces and attics). This comprehensive approach helps confirm both the presence and extent of mold contamination. Will mold come back after remediation? If the underlying moisture problem isn’t fixed, mold can return. Our mold remediation process includes identifying and addressing the source of moisture—whether it’s a leak, high humidity, or condensation—to prevent future growth. ## Asbestos FAQ What does asbestos look like? Asbestos can be difficult to identify by visual inspection alone. You should always treat any older material as if it contains asbestos and leave it be. Homeowners should not be handling asbestos or attempt to remove it from their houses. Buildings should be inspected for any asbestos materials by a trained, accredited asbestos professional. How do I know if I have asbestos in my home? Asbestos identification is a critical step in ensuring the safety of your home or business. The only reliable way to determine if a material contains asbestos is through testing by a qualified laboratory. Octagon Cleaning & Restoration emphasizes safety and precision when dealing with potentially hazardous materials. The EPA advises testing only if the material is damaged—such as fraying or crumbling—or if you are planning renovations that might disturb it. For your safety, a trained and accredited asbestos professional should always collect these samples. Trusting experts ensures accurate results and keeps you protected. If you suspect asbestos in your property, don’t take chances. Contact our team of professionals today for expert guidance and testing services. Your safety is our priority; our expertise is your peace of mind. What is asbestos and why is it dangerous? Asbestos is a naturally occurring mineral once used in insulation, flooring, roofing, and other building materials. When disturbed, asbestos fibers become airborne and can cause serious health risks such as lung cancer, mesothelioma, and asbestosis. Because of these risks, asbestos removal should only be handled by licensed professionals. How do I know if my building contains asbestos? The only way to confirm asbestos is through professional testing. Common materials that may contain asbestos include ceiling tiles, floor tiles, insulation, roofing, pipe wrap, and joint compound in buildings constructed before the 1980s. If you suspect asbestos, do not disturb the material—call a certified asbestos inspector. Is asbestos always dangerous? Asbestos-containing materials are not always hazardous if they are in good condition and left undisturbed. The risk arises when the material is damaged, deteriorating, or disturbed during renovations, repairs, or demolition, causing fibers to become airborne. Do I need asbestos removal before remodeling or demolition? Yes. OSHA and EPA regulations require asbestos inspections before renovations or demolition in commercial buildings and many residential properties. If asbestos is found, it must be properly abated by licensed professionals before any work begins. How is asbestos removed safely? Our certified team follows strict state, federal, and OSHA guidelines. We contain the work area, use negative air pressure systems, wear protective equipment, and safely remove and dispose of asbestos materials at approved facilities. This ensures compliance and protects building occupants. Can asbestos removal be done while my business remains open? In some cases, yes. We can schedule abatement work during off-hours or in sections of the building to minimize disruption. Safety is always the top priority, and clearance testing ensures the area is safe before reoccupation. Who regulates asbestos abatement? Asbestos removal is regulated by the Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and state agencies. Hiring a licensed asbestos contractor ensures compliance and reduces liability risks. How much does asbestos removal cost? Costs depend on the type of material, the size of the project, and the complexity of removal. We provide on-site inspections and detailed estimates so you know exactly what is required to keep your building safe and compliant. Do you provide documentation after asbestos abatement? Yes. We supply full project reports, including air monitoring results and waste disposal documentation. This provides proof of compliance for regulatory agencies, insurance, or future property transactions. Why should I choose a licensed asbestos contractor instead of a general contractor? Only licensed asbestos professionals have the training, equipment, and legal authority to safely handle asbestos. Using an unqualified contractor not only puts people at risk but also creates legal and financial liability for the property owner. ## Reconstruction FAQ Do you work with my insurance? Yes! Octagon Construction works with all insurance companies. They will provide all documentation to support your claim and follow up with the adjuster to ensure it is processed as quickly as possible. Are you insured? Yes! Octagon Construction is fully insured. They are compliant with all local, state, and federal laws. FYI – I removed licensed, as there are no licensing requirements for builders in Maine or NH. How long will it take to restore my property? The amount of time required to restore your property will depend on the type and scope of the loss. Octagon Construction will provide a timeline and estimate after evaluating your property. ## Air Duct Cleaning FAQ How Often Do My Commercial Property's Air Ducts Need to be Cleaned? You should have your commercial duct systems inspected and cleaned every 2-5 years. At Octagon Cleaning & Restoration, our experienced technicians make this process easy and fast, providing quality work while limiting disruptions to your operations. How often should commercial air ducts be cleaned? The National Air Duct Cleaners Association (NADCA) recommends cleaning commercial ductwork every 3–5 years. Facilities such as hospitals, schools, food service businesses, and manufacturing plants may need more frequent cleanings due to stricter health, safety, and compliance requirements. Why is commercial duct cleaning important for businesses? Over time, dust, mold, allergens, and debris build up inside HVAC ductwork. Professional commercial duct cleaning improves indoor air quality, creates a healthier environment for employees and customers, extends the life of HVAC systems, and can lower energy bills by improving airflow efficiency. What are the signs that my building needs HVAC duct cleaning? Common signs include visible dust around vents, musty or stale odors, poor airflow, higher energy costs, or increased allergy and respiratory complaints from occupants. A professional duct inspection can confirm if cleaning is needed. How does the duct cleaning process work? Our technicians use specialized high-powered vacuums, mechanical brushes, and HEPA filtration to remove dust, dirt, and contaminants from the entire HVAC system. If mold, bacteria, or other biohazards are present, we clean everything with clean diffuser covers. Will duct cleaning disrupt daily business operations? We understand downtime is costly. Our team works around your schedule—including nights and weekends if needed—and sections off work areas to minimize disruptions while keeping your building safe and clean. Are your services compliant with industry standards? Yes. We follow NADCA standards and OSHA safety guidelines for all commercial duct cleaning projects. Our work meets or exceeds industry best practices, ensuring a safe and thorough cleaning process. Can duct cleaning improve energy efficiency? Yes. Clean ductwork reduces strain on HVAC systems, improves airflow, and helps your heating and cooling units run more efficiently. Many businesses see a noticeable reduction in energy costs after duct cleaning. Do you provide documentation after cleaning? Absolutely. We provide before-and-after photos and a detailed service report. This not only shows the results but also helps with facility maintenance records, insurance compliance, and building inspections. Is commercial duct cleaning safe for people with allergies or asthma? Yes. Our HEPA-filtered equipment captures dust and contaminants instead of releasing them into the air. Many businesses notice improved indoor air quality, which benefits employees and visitors with allergies or respiratory issues. How much does commercial duct cleaning cost? Pricing depends on your building’s size, the condition of the HVAC system, and the level of contamination. We provide free on-site inspections and custom quotes so you know exactly what to expect. --- ### [Real Estate Agent Information for Mold, Water Damage, and Asbestos](https://octagonrestoration.com/resources/real-estate-agent-information-for-mold-and-water-damage/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Real Estate Agent Information for Mold, Water Damage, and Asbestos ### Property Restoration Services for Real Estate Agents # Mold, Water Damage, and Asbestos Solutions #### We Respond Promptly to Protect Your Home [Mold](https://octagonrestoration.com/services/mold-removal/) or [water damage](https://octagonrestoration.com/services/water-damage/) can be a huge problem for home sellers. Not only does it create an unpleasant environment, but it can also cause significant health risks and costly repairs. It is not uncommon for mold to grow in areas with an extended period of moisture or humidity. If left unchecked, this damage can quickly spread throughout the house and become very expensive to repair. In some cases, it could even make a property unsellable due to its severity. Naturally, home buyers will shy away from homes with mold or water damage due to the potential cost of fixing the issue and any long-term health risks that might arise from living in such environments. As such, any seller should take precautions before listing their home on the market if they suspect mold or water damage may be present to prevent delays in selling their home and reduce its overall value. [ CONTACT NOW ](#Contact) ## When Do You Need Mold Remediation? Due to condensation, it is not uncommon to find mold in bathrooms or on window sills. Small isolated areas of mold do not require professional mold remediation. Professional mold remediation is recommended for areas over 10 square feet but is not always necessary. We frequently inform property owners of maintenance recommendations that eliminate the conditions leading to mold growth and allow them to do the work themselves! ### Mold Growth: A Sign of a Moisture Problem Mold growth often indicates a more significant moisture problem in the home. It often suggests elevated humidity, plumbing leaks, or water intrusion somewhere in the house. When mold is discovered in basements, attics, and crawl spaces, buyers and sellers should not be dissuaded or dismayed– there are feasible options! Once the moisture source is identified and corrected and mold is removed, it will not recur as long as the environment is managed effectively. ## Why Real Estate Agents Should Hire a Professional Water Damage and Mold Remediation Specialist Real Estate Agents should always consider using a mold remediation expert if they suspect a home or property has mold. Any **water intrusions are a risk.** Property owners (sellers) and property managers must also understand how to treat water damage or mold areas once discovered. Disclose any visible water intrusion or mold and any past water intrusion or mold problems. A professional water damage and mold remediation specialist, like Octagon Cleaning & Restoration, will have the experience and expertise to identify any signs of moisture problems or potential areas where mold may be growing. They will also be able to advise on the best course of action for removing mold growth and preventing future occurrences. This is especially important since some types of molds can spread quickly throughout an entire house if not addressed early on. ## How Asbestos Abatement Can Help Real Estate Agents Sell Properties Quickly and Safely [Asbestos abatement](https://octagonrestoration.com/services/asbestos-removal/) is important to any home inspection or mold remediation process. Asbestos can be found in many older homes and buildings, posing a serious health risk if left untreated. Asbestos fibers are microscopic and can quickly become airborne when disturbed, making them difficult to detect without the help of a professional. Suppose asbestos is suspected or known to be on a property. In that case, hiring a qualified asbestos abatement specialist is essential to ensure that any asbestos-containing materials are safely removed. Professional abatement specialists will use specialized equipment and techniques to identify, contain, remove, and dispose of any asbestos material in the home or building. They will also provide guidance on preventing future exposure by sealing off areas where asbestos was found and advising on air quality testing after removal. Octagon Cleaning & Restoration can help Real Estate Agents provide high-quality asbestos abatement services. Our specialists are knowledgeable and experienced in identifying, containing, and removing hazardous materials, such as asbestos, in homes or buildings. We use specialized equipment and techniques to ensure the safety of occupants as well as complete disposal of any asbestos material present. ## Why Chose Octagon as Your Mold Remediation and Asbestos Abatement Partner As a locally owned and operated business, we provide experience, objective, honest assessments, and a free initial site inspection for our Maine and New Hampshire customers. We’ve earned the trust of property owners, Home Inspectors, Real Estate Agents, and a variety of building contractors statewide. Your buyers and sellers will not be ripped off, and the deal will not die when working with a reputable company like ours. We often receive calls from new property owners requesting documentation of completed mold remediation or asbestos abatement work. If you have a listing, and we’ve completed remediation on the property for your seller, ensure you have documentation from us describing the finished work. It will save the buyers future time and effort, and we’re happy to provide a description. ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos abatement, and commercial air duct cleaning. --- ### [Case Studies](https://octagonrestoration.com/resources/case-studies/) **Published:** September 8, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/ "Resources")» Case Studies # Case Studies #### Real Results, Trusted Locally. At Octagon Cleaning & Restoration, we know that every disaster tells a story—and every successful restoration does too. Our case studies highlight real projects across Maine and New Hampshire, showing how our team responds to water, fire, mold, and storm damage with speed, expertise, and care. Whether it’s a flooded retail store, a fire-damaged home, or a mold concern in a commercial building, these case studies demonstrate our proven process and the results our clients can count on. Explore the examples below to see why Octagon is a trusted partner for restoration services throughout the region. [ ](https://octagonrestoration.com/resources/case-studies/portland-maine-fire-damage-restoration-stabilizing-and-securing-a-multi-level-building/)### [Portland, Maine Fire Damage Restoration: Stabilizing and Securing a Multi-Level Building](https://octagonrestoration.com/resources/case-studies/portland-maine-fire-damage-restoration-stabilizing-and-securing-a-multi-level-building/) Portland, Maine Fire Damage Restoration: Stabilizing and Securing a Multi-Level Building Job Overview In August 2024, Octagon Cleaning & Restoration was contracted to restore a multi-level residential property in Portland, Maine, that had sustained catastrophic fire damage. The blaze caused the roof to collapse, leaving three floors with extensive water [Read More »](https://octagonrestoration.com/resources/case-studies/portland-maine-fire-damage-restoration-stabilizing-and-securing-a-multi-level-building/) - [ September 24, 2025 ](https://octagonrestoration.com/blog/2025/09/24/) [ ](https://octagonrestoration.com/resources/case-studies/swift-response-and-effective-water-damage-mitigation-at-auburn-maine-pet-store/)### [Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store](https://octagonrestoration.com/resources/case-studies/swift-response-and-effective-water-damage-mitigation-at-auburn-maine-pet-store/) Case Study: Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store Job Overview The flooding was caused by a roof leak, worsened by sudden warm weather after heavy snowfall. A national disaster restoration franchise, contracted with a major pet retail brand, lacked local coverage in Maine and [Read More »](https://octagonrestoration.com/resources/case-studies/swift-response-and-effective-water-damage-mitigation-at-auburn-maine-pet-store/) - [ September 9, 2025 ](https://octagonrestoration.com/blog/2025/09/09/) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Resources](https://octagonrestoration.com/resources/) **Published:** December 2, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» Resources # Improving Indoor Air Quality & Restoring Your Property with Trusted Expertise As trusted professionals, we provide 24/7 support for water damage, mold remediation, asbestos concerns, indoor air quality, and other property restoration needs. Our goal is to restore your property efficiently and give you peace of mind. Explore our resources—blogs, FAQs, recent case studies, seasonal tips, and information for real estate agents—to better understand our process and the value of our services. With a strong commitment to customer satisfaction, we’re here to guide you every step of the way. [ CONTACT NOW ](#Contact) ## [Blog](/blog/) [ ![A senior woman looks worried as he deals with a water leak in the kitchen ceiling. Buckets and pots are on the floor to catch the flowing water, and towels are soaking up the puddles. The woman is defocused in the background, using his smart phone.](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-2075835395.jpg) ](/blog/) Explore Octagon’s blog for expert tips on restoration, prevention, and insurance guidance to protect your property with confidence. [ Explore Blog ](/blog/) ## [FAQ](/resources/faq/) [ ![Side View Of A Shocked Young Woman Looking At Mold On Wall](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1399683465.jpg) ](/resources/faq/) Find clear, expert answers to your restoration questions—Octagon’s FAQ guides you through water, mold, and fire damage with confidence. [ See FAQs ](/resources/faq/) ## [Case Studies](/resources/case-studies/) [ ![Octagon Cleaning Equipment](https://octagonrestoration.com/wp-content/uploads/2024/12/Windham-Brindi-Cleaning-Equip-1-768x512.webp) ](/resources/case-studies/) View our case studies to see how Octagon Cleaning & Restoration tackles water, fire and mold damage across Maine and New Hampshire. [ View Case Studies ](/resources/case-studies/) ## [Real Estate Agent Info](/resources/realtor-information-for-mold-and-water-damage/) [ ![Installing new induction hob in modern kitchen Home Improvement Kitchen Remodel worm](https://octagonrestoration.com/wp-content/uploads/2024/10/iStock-1501151524.jpg) ](/resources/realtor-information-for-mold-and-water-damage/) Octagon delivers trusted mold remediation and asbestos abatement in Maine and New Hampshire, with free inspections, detailed reports, and expert service you can rely on. [ Access Agent Info ](/resources/realtor-information-for-mold-and-water-damage/) ## [Educational Resources ](/resources/restoration-education/) [ ![](https://octagonrestoration.com/wp-content/uploads/2025/10/Octagon-Resources.jpg) ](/resources/restoration-education/) Access our free educational resources to simplify mold, water damage, and property restoration, with guides, tip sheets, and infographics for homeowners, managers, and professionals. [ View Resources ](/resources/restoration-education/) ## [Seasonal Preparedness](/resources/seasonal-preparedness/) [ ![](https://octagonrestoration.com/wp-content/uploads/2025/10/octagon-seasonal-prep-cover-4.png) ](/resources/seasonal-preparedness/) This hub brings together expert guidance, maintenance checklists, and practical tips to help you learn how to safeguard your home or property before issues arise. [ Prepare Your Property ](/resources/seasonal-preparedness/) ## 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. ![Octagon truck](https://octagonrestoration.com/wp-content/uploads/2024/08/385089896_798290835640072_8831864042031607418_n-1024x768.jpg) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Commitment to Sustainability](https://octagonrestoration.com/about/commitment-to-sustainability/) **Published:** June 23, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [About Us](https://octagonrestoration.com/about/ "About Us")» Commitment to Sustainability ### Octagon Cleaning and Restoration’s Commitment to Sustainability ## Eco-Friendly Cleaning Services for a Healthier Home and Planet At Octagon Cleaning and Restoration, we’re dedicated to providing high-quality cleaning and restoration services while minimizing our environmental impact. Sustainability is at the core of what we do, and we continually strive to expand our eco-friendly practices. From using environmentally responsible methods whenever possible to transitioning to solar-powered office locations and electric vehicles, we’re committed to protecting the planet without compromising the care we provide. [![](https://octagonrestoration.com/wp-content/uploads/2025/06/Octagon-Restoration-Eco-Friendly-e1750963938699-768x492.jpg)](https://octagonrestoration.com/wp-content/uploads/2025/06/Octagon-Restoration-Eco-Friendly-e1750963938699.jpg) [![A seedling growing inside a glass container. Background is the forest.](https://octagonrestoration.com/wp-content/uploads/2025/06/Octagon-Restoration-Healthy-Cleaning-768x492.jpg)](https://octagonrestoration.com/wp-content/uploads/2025/06/Octagon-Restoration-Healthy-Cleaning.jpg) ## Our Environmental Pledge Octagon will continue to prioritize sustainable methods wherever possible, including transitioning our vehicle fleet to electric and powering our office locations with solar energy. We also aim to use environmentally friendly products and techniques whenever it makes sense for the project, balancing effective results with a commitment to the planet. [ CONTACT NOW ](#Contact) ## Our Green Practices We know that small changes can have a big impact, so we integrate sustainability into our processes whenever we can. ### Environmentally Responsible Cleaning Products While some jobs require stronger solutions, we aim to use eco-friendly, non-toxic cleaning products whenever possible. These alternatives are tough on dirt but safer for your family, pets, and the planet. Every project is assessed to determine the most effective and responsible approach. ### Waste Reduction Initiatives From reducing single-use plastics to recycling debris during restoration jobs, minimizing waste is one of our top priorities. We take care to dispose of materials responsibly and look for opportunities to reuse or recycle whenever feasible. ### Energy-Efficient Practices Our modern equipment and techniques are designed to deliver excellent results with less energy. From high-performance drying systems for water restoration to advanced tools that reduce power consumption, we’re focused on using energy-efficient solutions. ### Sustainable Restoration Methods Wherever possible, we salvage and reuse materials like wood or flooring during restoration projects. This reduces landfill waste and extends the life of your property’s materials, offering a more sustainable alternative to demolition. ## Our Green Practices We know that small changes can have a big impact, so we integrate sustainability into our processes whenever we can. ![](https://octagonrestoration.com/wp-content/uploads/2025/06/maine-geo-area.jpg) ### Environmentally Responsible Cleaning Products While some jobs require stronger solutions, we aim to use eco-friendly, non-toxic cleaning products whenever possible. These alternatives are tough on dirt but safer for your family, pets, and the planet. Every project is assessed to determine the most effective and responsible approach. ### Waste Reduction Initiatives From reducing single-use plastics to recycling debris during restoration jobs, minimizing waste is one of our top priorities. We take care to dispose of materials responsibly and look for opportunities to reuse or recycle whenever feasible. ### Energy-Efficient Practices Our modern equipment and techniques are designed to deliver excellent results with less energy. From high-performance drying systems for water restoration to advanced tools that reduce power consumption, we’re focused on using energy-efficient solutions. ### Sustainable Restoration Methods Wherever possible, we salvage and reuse materials like wood or flooring during restoration projects. This reduces landfill waste and extends the life of your property’s materials, offering a more sustainable alternative to demolition. ## Why Choose an Eco-Friendly Cleaning and Restoration Company? Working with an environmentally conscious company benefits both you and the planet: - Healthier Homes: Non-toxic cleaning products improve indoor air quality and reduce exposure to harsh chemicals. - Community Impact: Sustainable practices help preserve natural resources and reduce pollution in the environment we all share. - Peace of Mind: Partnering with a company that aligns with your values ensures you’re making a positive impact with each service. ### What Our Customers Are Saying > "We’re so glad we chose Octagon Cleaning and Restoration to take care of the mold in our basement! Unlike another company that wanted to just spray chemicals and call it a day, Octagon actually removed the mold the right way. They set up containment and negative air to prevent the spread of spores during the remediation, and instead of using chemicals they blasted the mold away with baking soda. The area was then HEPA vacuumed and thoroughly cleaned. We feel so much better knowing the job was done thoroughly and safely. Highly recommend!!" ## Trust Octagon for Responsible Cleaning and Restoration With decades of experience, Octagon Cleaning and Restoration combines industry expertise with environmentally conscious practices. Whether you need mold remediation, water damage restoration, or deep cleaning services, we’re committed to doing the job thoroughly, effectively, and responsibly. ## CONTACT US ## Get Started Today Make the eco-friendly choice for your cleaning and restoration needs. Contact Octagon Cleaning and Restoration today to learn more about our sustainable practices and schedule your service. Together, we can create a cleaner, greener future. --- ### [About Us](https://octagonrestoration.com/about/) **Published:** August 8, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» About Us # Your Certified and Specialized Cleaning & Restoration Team At Octagon Cleaning & Restoration, we offer our signature high-quality, specialized cleaning services from our [Windham, Maine](https://octagonrestoration.com/windham-me/); [Fairfield, Maine](https://octagonrestoration.com/fairfield-me/); [Meredith, New Hampshire](https://octagonrestoration.com/meredith-nh/), and [Barrington, New Hampshire](https://octagonrestoration.com/barrington-nh/) offices. Serving residential and commercial properties, we’re experts in specialized cleaning, water damage restoration, mold remediation, and indoor air quality-related issues for families and businesses in Maine and New Hampshire. Our commitment to excellent service and customer satisfaction shows in everything we do. We remain a top choice for homeowners, insurance professionals, corporations, and property management firms throughout Northern New England. We provide mold remediation, water damage restoration, fire damage restoration, air duct cleaning, and more for residential and commercial clients. Our firm is ACAC and IICRC Certified, and we are proud members of the Better Business Bureau. This means we adhere to a strict code of ethics and use approved cleaning and restoration methods. [ CONTACT NOW ](#Contact) ## WHY CHOOSE OCTAGON? #### When disaster strikes, Octagon Restoration is the trusted partner you need to restore your property quickly and efficiently. ### Certified, Experienced Specialists With over two decades of industry expertise, Octagon Cleaning and Restoration has built a reputation for excellence in water, fire, and mold restoration, as well as asbestos abatement—specialized services that set us apart from many competitors. Our highly trained team brings extensive knowledge and proven techniques to every project, ensuring top-quality results that restore safety and peace of mind. ### Locally Owned and Operated As a locally owned, family-run business, we are deeply committed to our community and the people we serve. Unlike national franchises, we offer personalized service and maintain high-quality standards across all Maine and New Hampshire locations. Our dedicated team works with integrity, ensuring every customer receives the reliable and compassionate service they deserve. ### 24/7 Emergency Response Emergencies don’t wait, and neither do we. Our team is available 24/7 to respond quickly and efficiently, minimizing damage and helping you regain control of your property as soon as possible. With a strong focus on customer communication and expertise, we work diligently to provide a seamless restoration experience when you need it most. ### Hassle-Free Insurance Assistance Navigating the insurance claims process after a disaster can be overwhelming, but we’re here to help. Our team has extensive experience working with insurance companies and will guide you through the process, ensuring you receive the coverage and support you need for a smooth recovery. ### Free Estimates & 5-Year Workmanship Warranty We believe in complete transparency and stand behind the quality of our work. That’s why we provide free estimates upfront, so you know what to expect before work begins. Plus, with our industry-leading five-year workmanship warranty, you can have peace of mind knowing that your property is protected long after the job is done. [ ![Meredith chamber of commerce logo](https://octagonrestoration.com/wp-content/uploads/2024/10/meredith-coc.png) ](https://meredithareachamber.com/) [ ![Sebago Lakes Region Chamber of Commerce](https://octagonrestoration.com/wp-content/uploads/2024/10/logo-1.webp) ](https://www.sebagolakeschamber.com/) [ ![Mid Maine Chamber of Commerce logo](https://octagonrestoration.com/wp-content/uploads/2024/10/logo-with-text-1000px-v2.png) ](https://www.midmainechamber.com/) [ ![greater barrington chamber of commerce](https://octagonrestoration.com/wp-content/uploads/2024/10/chamber-logo.svg) ](https://www.barringtonchamber.org/) ![Maine](https://octagonrestoration.com/wp-content/uploads/2024/08/Group-18579.png) ## Maine #### Brewer, ME - [ (207) 893-0002 ](tel:2078930002%20) #### Fairfield, ME - [ (207) 893-0002 ](tel:2078930002%20) #### Windham, ME - [ (207) 893-0002 ](tel:2078930002%20) ![New Hampshire](https://octagonrestoration.com/wp-content/uploads/2024/08/Group-18581.png) ## New Hampshire #### Barrington, NH - [ (603) 239-2100 ](tel:6032392100) #### Meredith, NH - [ (603) 239-2100 ](tel:6032392100) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos abatement, and commercial air duct cleaning. --- ### [Reviews](https://octagonrestoration.com/reviews/) **Published:** August 8, 2024 **Author:** octagon **Content:** ![](https://octagonrestoration.com/wp-content/uploads/2025/09/google-review-e1757969255449.png) [ Leave a Review for Our ME Team ](https://g.page/r/CV8m0U7eDUX9EBM/review) [ Leave a Review for Our NH Team ](https://www.google.com/maps/place//data=!4m3!3m2!1s0x89e290199438ebb9:0xc86a292d2b5eb79a!12e1?source=g.page.m.ia._&laa=nmx-review-solicitation-ia2) [Home](https://octagonrestoration.com "Home")» Reviews # Customer Reviews Our commitment to excellent service and customer satisfaction shows in everything we do. With an average rating of 4.9 stars across more than 250 verified reviews, we’re proud to be a trusted choice for homeowners, insurance professionals, corporations, and property management firms throughout Maine and New Hampshire. From mold remediation and water damage cleanup to fire damage restoration and air duct cleaning, our team delivers professional results that earn consistent five-star feedback from residential and commercial clients alike. ## REVIEWS [ CLICK FOR MORE REVIEWS ](https://www.google.com/search?sca_esv=9dd6fa6532a43e61&rlz=1C1CHBF_enUS1137US1137&biw=1920&bih=911&si=AMgyJEvkVjFQtirYNBhM3ZJIRTaSJ6PxY6y1_6WZHGInbzDnMUEBLcFtVeZCaEwYBdtS9TmjoQyKucHEkcjkrF-Hw-VVrL3woGKEQF4u8xJlETfgSXPLZWeW_x71FsYno1lxNrtpgWU7_eUdf8iUz07-fqWUeSt3_A%3D%3D&q=Octagon+Cleaning+and+Restoration+Reviews&sa=X&ved=2ahUKEwiwh6D8jZePAxXgrYkEHSIhOZYQ0bkNegQIJBAE) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Fire & Smoke Damage](https://octagonrestoration.com/services/fire-smoke-damage/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Fire & Smoke Damage # Smoke & Fire Damage Restoration Services in Maine and New Hampshire Bring Your Property Back to Life After a Fire A property fire is one of the most challenging experiences anyone can face. The physical, psychological, and health impacts can be long-lasting. Smoke and soot leave behind persistent odors and damaging acidic residues. These elements can penetrate surfaces and materials quickly, causing permanent harm if not addressed promptly through professional **fire damage restoration services in Maine** and New Hampshire. At Octagon Cleaning & Restoration, our experts help you rebuild and restore after fire damage. With years of experience, we provide comprehensive fire damage restoration services in Maine, offering soot cleanup, smoke odor removal, water damage restoration, and structural repairs for homeowners and businesses in both states. Our advanced techniques ensure your property is fully restored, allowing you to move forward with peace of mind. If you’ve experienced a property fire, act now to protect your home or business from further damage. Contact Octagon Cleaning & Restoration today for the most reliable smoke and fire damage restoration services in Maine, available with equal quality throughout New Hampshire. Let us help restore what matters most. #### Start Your Free Damage Assessment ## Common Causes of Fire and Smoke Damage Understanding the causes of fire and smoke damage can be the first step to prevention and quick recovery. At Octagon Cleaning and Restoration Services, we help our clients recover from a wide range of situations with expertise and care. Below are some common causes of fire and smoke damage and how they can occur. Our team provides trusted fire damage restoration services in Maine, and we apply the same thorough process in New Hampshire. ## 1 ### Electrical Issues Faulty wiring, overloaded circuits, or damaged electrical appliances can spark fires without warning. These kinds of fires spread swiftly, causing extensive damage that requires skilled fire damage restoration services in Maine or New Hampshire to remove smoke, soot, and odor safely. ## 2 ### Cooking Fires Unattended stoves, grease fires, or malfunctioning kitchen appliances are frequent culprits in house fires. Cooking fires not only damage your space but also produce stubborn odors that need professional care to remove. ## 3 ### Improper Storage of Flammable Materials Storing materials like oils, chemicals, or cleaning agents in areas exposed to heat or open flames increases the risk of accidental fires. ## 4 ### Heating Equipment and Space Heaters When space heaters, fireplaces, or furnaces are improperly used or maintained, they can ignite nearby objects, leading to significant fire damage. ## 5 ### Arson Intentional fires cause devastating damage and require specialized restoration methods. Property owners depend on our fire damage restoration services in Maine for safe recovery and thorough cleanup. ## 6 ### Lightning A lightning strike can ignite a house in seconds, causing immediate destruction. Beyond visible damage, smoke and soot impact indoor air quality and often linger without proper treatment. ## 7 ### Cigarette and Cigar Smoke Lit cigarettes, cigars, and improperly extinguished smoking materials are known to start accidental fires. Even if a fire does not occur, tobacco smoke leaves stubborn stains and odors in your home. No matter the cause, fire and smoke damage require immediate action. Octagon Cleaning and Restoration Services understands the challenges involved and is here to restore your property with industry-leading solutions. We proudly provide fire damage restoration services in Maine, supporting nearby New Hampshire communities with equal expertise. [ CONTACT NOW ](#Contact) ## Common Causes of Fire and Smoke Damage Understanding the causes of fire and smoke damage can be the first step to prevention and quick recovery. At Octagon Cleaning and Restoration Services, we help our clients recover from a wide range of situations with expertise and care. Below are some common causes of fire and smoke damage and how they can occur: ## 1 ### Electrical Issues Faulty wiring, overloaded circuits, or damaged electrical appliances can spark fires without warning. These kinds of fires spread swiftly, causing extensive damage and leaving behind lingering smoke residues. ## 2 ### Cooking Fires Unattended stoves, grease fires, or malfunctioning kitchen appliances are frequent culprits in house fires. Cooking fires not only damage your space but also produce stubborn odors that need professional care to remove. ## 3 ### Improper Storage of Flammable Materials Storing materials like oils, chemicals, or cleaning agents in areas exposed to heat or open flames increases the risk of accidental fires. ## 4 ### Heating Equipment and Space Heaters When space heaters, fireplaces, or furnaces are improperly used or maintained, they can ignite nearby objects, leading to significant fire damage. ## 5 ### Arson Intentional fires are a devastating reality for some property owners. Such incidents leave behind severe structural damage and hazardous residues that require specialized attention. ## 6 ### Lightning A lightning strike can ignite a house in seconds, causing immediate destruction. Beyond visible damage, smoke and soot impact indoor air quality and often linger without proper treatment. ## 7 ### Cigarette and Cigar Smoke Lit cigarettes, cigars, and improperly extinguished smoking materials are known to start accidental fires. Even if a fire does not occur, tobacco smoke leaves stubborn stains and odors in your home. No matter the cause, fire and smoke damage require immediate action. Octagon Cleaning and Restoration Services understands the challenges involved and is here to restore your property with industry-leading solutions. Don’t wait to address the damage; contact us today to ensure a safe and efficient recovery process. [ CONTACT NOW ](#Contact) ## Transformative Fire & Smoke Damage Restoration Work ### Restoring Safety High-quality restoration work is the key to restoring safety after a property fire. Our fire damage restoration services in Maine and New Hampshire ensure every affected area is treated with precision and care. ### Thorough Restoration Work You can count on our thorough lead removal work to fully address the lead problem in your building. ### Transparent Communication We communicate clearly throughout the entire process. You can rely on honest, detailed updates during your restoration journey. Our clients appreciate the consistency they receive when choosing our fire damage restoration services in Maine and New Hampshire. [ CONTACT NOW ](#Contact) ## Why Our Fast Fire Damage Restoration Response Matters Delaying fire damage restoration can lead to increased repair costs and further damage. Because fire-related issues escalate quickly, our team is available 24/7 for emergency calls in Maine and the surrounding New Hampshire areas. Fast action is essential, and our fire damage restoration services in Maine deliver the urgent support you need. Our certified restoration experts are equipped with the knowledge and tools needed to assess materials, prevent additional damage, and apply proven techniques to restore items to their pre-loss condition. By acting fast, we help minimize repair costs and ensure a seamless restoration process. Homeowners trust our fire damage restoration services in Maine during their most challenging moments. ## Professional Fire & Smoke Damage Restoration Results Our professional fire cleanup techniques and attention to detail transform your property to a pre-damage state. We follow nationally recognized fire and smoke damage restoration standards to ensure you receive high-quality fire restoration work. View Our Fire Damage Restoration Services - Emergency Board-Up - Soot & Smoke Damage Restoration - Fire Damage Restoration - Contents Pack Out - Dry Cleaning - Post-Fire Duct Cleaning - Sanitization - Water Damage Cleanup - Reconstruction Recommendations - And More [ CONTACT NOW ](#Contact) ## The Dangers of Fire & Smoke Damage ### PROPERTY - Structural damage - Smoke & soot damage - Stubborn smoke odors - Water damage & mold growth ## YOUR HEALTH - Burns - Coughing & wheezing - Exposure to toxic chemicals & carcinogens - Worsens existing respiratory conditions [ CONTACT NOW ](#Contact) ## Commercial & Residential Smoke & Fire Damage Restoration in Maine and New Hampshire We handle commercial and residential fire and smoke damage cases with care and compassion for the trauma the property owner is experiencing. - Homes - Apartments & complexes - Office buildings - Manufacturing and industrial properties - Churches - Warehouses - Hospitals - Restaurants - Schools & Universities - New buildings projects - Hotels [ CONTACT NOW ](#Contact) ## We Help You Every Step of the Way Our experts will work with you and your insurance company to restore your property to its initial condition. We will keep you informed every step of the way during the restoration process. Our priority is to reduce the disruption and inconvenience that the fire causes to your life. [ CONTACT NOW ](#Contact) ## Frequently Asked Questions When should I call a fire damage restoration company? You should call a fire damage restoration company as soon as your property is deemed safe to enter by emergency responders. While safety and medical attention should always come first, reaching out shortly after the fire is extinguished helps us assess the damage and begin restoration quickly. Many homeowners rely on our fire damage restoration services in Maine for immediate support after a fire, including emergency board-up services to prevent further damage. Will I need to move during fire damage restoration? In many cases, yes. Depending on the extent of the damage and air quality concerns, temporary relocation may be necessary to ensure your health and safety. During our initial assessment, we’ll advise you on whether it’s safe to remain in the home or if you should relocate during the restoration process. Who is liable for fire damage? Fire damage can be devastating, but most homeowner’s insurance policies cover repairs to your home and its contents through dwelling and personal property coverage. Additionally, your policy may include personal liability or [umbrella insurance](https://www.investopedia.com/terms/u/umbrella-insurance-policy.asp/), which can help if a fire in your home spreads to a neighboring property. It’s important to review your coverage to ensure you’re fully protected. We specialize in assisting homeowners during challenging times. Our team works closely with you and your insurance company while delivering professional fire damage restoration services in Maine to reduce stress and ensure proper documentation. Can smoke damage be removed? Yes. We use advanced deodorization tools such as ozone treatments, hydroxyl generators, and thermal fogging to remove odors at the molecular level. These techniques are a key part of our fire damage restoration services in Maine, ensuring smoke does not linger in your HVAC systems or surfaces. What happens to the water used to extinguish the fire? Water used during firefighting must be removed quickly to prevent mold and additional structural damage. Our technicians extract water, dry materials, and monitor moisture levels to make sure the property is safe. This step is essential in our fire damage restoration services in Maine and nearby New Hampshire areas. How long does fire damage restoration take? Timelines vary depending on the extent of the fire damage: - Light smoke damage: a few days to a week - Moderate damage with soot and water: 1–3 weeks Severe damage requiring reconstruction: several weeks to months. We provide a detailed estimate and timeline after inspecting your property. Our[ sister company, Octagon Construction](https://www.octagonconstructionandenergy.com/), can provide reconstruction services. What does the fire damage restoration process involve? Our comprehensive process typically includes: - Emergency response and securing the property (board-up, roof tarping) - Inspection and damage assessment - Water removal and drying (if firefighting efforts caused water damage) - Soot and smoke residue cleanup - Odor removal using professional deodorization techniques - Cleaning and sanitizing salvageable belongings - Repairs and reconstruction, if needed, through our sister company, Octagon Construction. Each of these steps forms the core of our fire damage restoration services in Maine, ensuring a full and safe recovery. Can smoke damage be cleaned? Absolutely. Our team is trained in removing smoke and soot residue from a variety of surfaces. Salvageable contents are cleaned either in-house or by trusted vendors. We use industry-approved tools and products designed to fully clean, sanitize, and deodorize the property. Is it safe to stay in my home after a fire? It depends on the damage. Even small fires can leave behind toxic particles, airborne contaminants, and structural risks. A professional assessment is needed to determine when it’s safe to re-enter or remain in your home. What items can typically be salvaged? Salvageable items often include: - Furniture made of hard surfaces - Metal fixtures - Clothing and fabrics (if not burned) - Some electronics (if not water-damaged) We create a detailed inventory, provide pack-out services, and store items while restoration takes place. Salvage decisions are guided by our fire damage restoration services in Maine, ensuring accuracy and proper handling. Will my insurance cover fire damage restoration? Most homeowner and commercial property insurance policies cover fire and smoke damage, as well as water damage caused by extinguishing the fire. We work directly with your insurance company, submitting documentation, estimates, and photos to help streamline your claim. Many insurance providers prefer working with our fire damage restoration services in Maine because of our thorough documentation and transparent communication. What are the health risks after a fire? - Toxic soot and chemical residues - Respiratory irritants and allergens - Dangerous particulates in HVAC systems We use HEPA-filtered air scrubbers and thorough cleaning to restore indoor air quality and make your property safe again. Our fire damage restoration services in Maine include HEPA air filtration, deep cleaning, and odor removal to restore safe indoor air quality. How is fire damage documented for insurance claims? We take care of all documentation by: - Capturing before-and-after photos - Creating an inventory of affected items - Assessing structural damage - Preparing professional estimates and scopes of work We also coordinate directly with your insurance adjuster to keep things moving smoothly. We also coordinate with your adjuster to keep the claim moving efficiently. This documentation is a standard part of our fire damage restoration services in Maine. What certifications should a fire damage restoration company have? A reputable restoration company should be certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). This ensures adherence to industry best practices in fire damage restoration, deodorization, and structural drying. Octagon Cleaning & Restoration is fully IICRC-certified and has extensive experience in both residential and commercial fire loss restoration. ## CONTACT US # 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. --- ### [Asbestos Removal](https://octagonrestoration.com/services/asbestos-removal/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Asbestos Removal # Professional Asbestos Removal Rescue Your Property From Asbestos Concerned about asbestos in your building? You don’t have to live in fear. With the help of certified asbestos removal experts like Octagon Cleaning & Restoration, you can ensure safe and effective removal, giving you peace of mind and a healthier environment. At Octagon Cleaning & Restoration, we bring years of expertise and specialized training to every asbestos removal project. As DEP-licensed professionals, we have the qualifications, knowledge, and proper equipment to handle residential and commercial asbestos removal while adhering to all regulatory requirements. Our commitment to safety, professionalism, and customer satisfaction ensures your property is in trusted hands. Take the first step toward an asbestos-free home or business today. Call Octagon Cleaning & Restoration, and let our team restore your peace of mind. Your health and safety are our top priorities. #### Start Your Free Damage Assessment ## Your Certified Asbestos Removal Experts ### Restoring Safety We're proud to provide effective asbestos removal services that restore the safety of your building. ### Thorough Restoration Work Our trained, careful asbestos removal work safely addresses the asbestos on your property so you can put it behind you. ### Transparent Communication We believe in being straightforward and transparent throughout our work together. We prioritize clear communication. [ CONTACT NOW ](#Contact) ## What is Asbestos? Asbestos is a dangerous mineral fiber commonly found in older building materials. When disturbed, asbestos fibers can become airborne, posing a serious risk to anyone who inhales them. Protect your health and safety by leaving asbestos handling to trained professionals with the expertise and specialized equipment required to manage it safely and effectively. We understand the risks associated with asbestos and are committed to providing reliable, professional asbestos-handling services. Our team is fully trained and equipped to handle asbestos removal with precision and care, ensuring the safety of your environment. Don’t take chances with your health—contact us today for expert assistance and peace of mind. ## Why Asbestos Should Be Removed Asbestos has a wide range of well-documented health effects. Continuing exposure to it increases the chance of developing an asbestos-related health condition, including: - Asbestosis interstitial lung disease - Changes to the pleura lining the chest cavity - Reduced respiratory function - Chronic obstructive pulmonary disease (COPD) - Lung cancer - Mesothelioma Because of this, asbestos should permanently be removed by a team of professionals. Octagon Cleaning & Restoration is a certified asbestos team with the proper training and equipment to remove asbestos safely from your home. ![Old apartment buildings being to be demolished.](https://octagonrestoration.com/wp-content/uploads/2024/10/iStock-1428634253.jpg) ## Asbestos in Old Buildings Once widely used in residential, commercial, and industrial building and construction materials, asbestos is still present in many older homes, offices, schools, and other buildings. There is a good chance that asbestos is among the flooring, siding, insulation, shingles, and other common building materials in older properties. Fortunately, asbestos is not dangerous until it begins to wear. But once it begins to show aging, fibers are released, become airborne, and can be inhaled, making them very dangerous. ## Commercial & Residential Asbestos Removal Octagon Cleaning & Restoration provides asbestos removal for residential and commercial properties by trained and accredited asbestos professionals. - Homes - Apartments & complexes - Office buildings - Manufacturing and industrial properties - Churches - Warehouses - Hospitals - Restaurants - Schools & Universities - New buildings projects - Hotels [ CONTACT NOW ](#Contact) ## Your Licensed Professionals for Commercial Asbestos Removal A DEP-licensed asbestos abatement contractor must handle your commercial property’s asbestos removal and testing immediately. Trying to remove asbestos yourself is illegal. Octagon Cleaning & Restoration is a licensed asbestos abatement contractor that provides asbestos removal for residential and commercial properties. Its professionals are trained in asbestos removal protocol and will know what to look for to make your work or living environment safe. We’re familiar with federal, state, and local regulations and can help ensure you’re in compliance. Commercial Properties State Regulations For commercial and public properties, building owners and managers should follow DEP Operations and Maintenance (O&M) Guidance plans to establish a program for the management of asbestos-containing materials in the building. In public buildings such as a school, the DEP has separate and distinct regulatory requirements for asbestos remediation. At Octagon, we understand all of these regulations and can ensure you are in compliance. New Hampshire: [https://www.des.nh.gov/waste/asbestos](https://www.google.com/url?q=https://www.des.nh.gov/waste/asbestos&sa=D&source=docs&ust=1728345031632872&usg=AOvVaw2zTSoOvSC2JhntTx3jVUpP) Maine: [https://www.maine.gov/dep/waste/asbestos/index.html](https://www.google.com/url?q=https://www.maine.gov/dep/waste/asbestos/index.html&sa=D&source=docs&ust=1728345031632906&usg=AOvVaw2fOKZ1Jhjh9djfjGMQiFYA) ## Frequently Asked Questions What does asbestos look like? Asbestos can be difficult to identify by visual inspection alone. You should always treat any older material as if it contains asbestos and leave it be. Homeowners should not be handling asbestos or attempt to remove it from their houses. Buildings should be inspected for any asbestos materials by a trained, accredited asbestos professional. How do I know if I have asbestos in my home? Asbestos identification is a critical step in ensuring the safety of your home or business. The only reliable way to determine if a material contains asbestos is through testing by a qualified laboratory. Octagon Cleaning & Restoration emphasizes safety and precision when dealing with potentially hazardous materials. The EPA advises testing only if the material is damaged—such as fraying or crumbling—or if you are planning renovations that might disturb it. For your safety, a trained and accredited asbestos professional should always collect these samples. Trusting experts ensures accurate results and keeps you protected. If you suspect asbestos in your property, don’t take chances. Contact our team of professionals today for expert guidance and testing services. Your safety is our priority; our expertise is your peace of mind. What is asbestos and why is it dangerous? Asbestos is a naturally occurring mineral once used in insulation, flooring, roofing, and other building materials. When disturbed, asbestos fibers become airborne and can cause serious health risks such as lung cancer, mesothelioma, and asbestosis. Because of these risks, asbestos removal should only be handled by licensed professionals. How do I know if my building contains asbestos? The only way to confirm asbestos is through professional testing. Common materials that may contain asbestos include ceiling tiles, floor tiles, insulation, roofing, pipe wrap, and joint compound in buildings constructed before the 1980s. If you suspect asbestos, do not disturb the material—call a certified asbestos inspector. Is asbestos always dangerous? Asbestos-containing materials are not always hazardous if they are in good condition and left undisturbed. The risk arises when the material is damaged, deteriorating, or disturbed during renovations, repairs, or demolition, causing fibers to become airborne. Do I need asbestos removal before remodeling or demolition? Yes. OSHA and EPA regulations require asbestos inspections before renovations or demolition in commercial buildings and many residential properties. If asbestos is found, it must be properly abated by licensed professionals before any work begins. How is asbestos removed safely? Our certified team follows strict state, federal, and OSHA guidelines. We contain the work area, use negative air pressure systems, wear protective equipment, and safely remove and dispose of asbestos materials at approved facilities. This ensures compliance and protects building occupants. Can asbestos removal be done while my business remains open? In some cases, yes. We can schedule abatement work during off-hours or in sections of the building to minimize disruption. Safety is always the top priority, and clearance testing ensures the area is safe before reoccupation. Who regulates asbestos abatement? Asbestos removal is regulated by the Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and state agencies. Hiring a licensed asbestos contractor ensures compliance and reduces liability risks. How much does asbestos removal cost? Costs depend on the type of material, the size of the project, and the complexity of removal. We provide on-site inspections and detailed estimates so you know exactly what is required to keep your building safe and compliant. Do you provide documentation after asbestos abatement? Yes. We supply full project reports, including air monitoring results and waste disposal documentation. This provides proof of compliance for regulatory agencies, insurance, or future property transactions. Why should I choose a licensed asbestos contractor instead of a general contractor? Only licensed asbestos professionals have the training, equipment, and legal authority to safely handle asbestos. Using an unqualified contractor not only puts people at risk but also creates legal and financial liability for the property owner. ## CONTACT US --- ### [Mold Removal](https://octagonrestoration.com/services/mold-removal/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Mold Removal ## Mold Remediation Protect Your Property With Expert Mold Removal Services Discovering or suspecting mold growth on your property is stressful. Exposure to mold puts both you and your building in danger. At Octagon Cleaning & Restoration, we are licensed, trained, certified, and highly experienced mold removal professionals. We also understand your needs and what you are going through. We will keep you updated on the mold remediation and removal process every step of the way. Call us today to begin restoring your property from mold damage. #### Start Your Free Damage Assessment ## Common Causes of Mold Damage Mold can grow quickly and spread silently, often resulting in significant damage to your property and health risks to your family. Here are some of the most common causes of mold damage: ## 1 ### Water Leaks Persistent leaks, whether from pipes, plumbing fixtures, or appliances, create the perfect environment for mold growth. If left unaddressed, even small leaks can lead to major problems. ## 2 ### Poor Ventilation (Bathrooms, Attics, etc.) Areas lacking proper airflow, such as bathrooms and attics, hold onto moisture, which can trigger mold growth. Steam from showers or warm air trapped in attics needs effective ventilation to prevent mold proliferation. ## 3 ### Humidity and Condensation Excessive humidity or moisture in your property can cause condensation to form on surfaces such as walls and windows. This damp environment creates the perfect conditions for mold to develop and spread. ## 4 ### Flooding After flooding, water seeps deep into materials like carpets, drywall, and furniture. The prolonged dampness creates an ideal breeding ground for mold, often requiring professional intervention. ## 5 ### Roof Leaks Water intrusion from a damaged or aging roof often goes unnoticed until the mold becomes visible. Roof leaks affect attics and ceilings, spreading mold spores throughout your home. ## 6 ### Foundation Leaks Cracks or gaps in your foundation allow water to seep into basements or crawl spaces. This persistent moisture encourages mold to grow in hard-to-reach areas. ## 7 ### Poorly Installed or Damaged Insulation Substandard or compromised insulation can trap moisture within walls, creating hidden pockets where mold can flourish undetected. If you suspect mold in your home, early intervention is critical. At Octagon Cleaning & Restoration Services, we excel in identifying and addressing mold issues, ensuring your property is safe and sound. Contact us today to combat mold damage and protect your space from further harm. [ CONTACT NOW ](#Contact) ## Common Causes of Mold Damage Mold can grow quickly and spread silently, often resulting in significant damage to your property and health risks to your family. Here are some of the most common causes of mold damage: ## 1 ### Water Leaks Persistent leaks, whether from pipes, plumbing fixtures, or appliances, create the perfect environment for mold growth. If left unaddressed, even small leaks can lead to major problems. ## 2 ### Poor Ventilation (Bathrooms, Attics, etc.) Areas lacking proper airflow, such as bathrooms and attics, hold onto moisture, which can trigger mold growth. Steam from showers or warm air trapped in attics needs effective ventilation to prevent mold proliferation. ## 3 ### Humidity and Condensation Excessive humidity or moisture in your property can cause condensation to form on surfaces such as walls and windows. This damp environment creates the perfect conditions for mold to develop and spread. ## 4 ### Flooding After flooding, water seeps deep into materials like carpets, drywall, and furniture. The prolonged dampness creates an ideal breeding ground for mold, often requiring professional intervention. ## 5 ### Roof Leaks Water intrusion from a damaged or aging roof often goes unnoticed until the mold becomes visible. Roof leaks affect attics and ceilings, spreading mold spores throughout your home. ## 6 ### Foundation Leaks Cracks or gaps in your foundation allow water to seep into basements or crawl spaces. This persistent moisture encourages mold to grow in hard-to-reach areas. ## 7 ### Poorly Installed or Damaged Insulation Substandard or compromised insulation can trap moisture within walls, creating hidden pockets where mold can flourish undetected. If you suspect mold in your home, early intervention is critical. At Octagon Cleaning & Restoration Services, we excel in identifying and addressing mold issues, ensuring your property is safe and sound. Contact us today to combat mold damage and protect your space from further harm. [ CONTACT NOW ](#Contact) ## Safe & Effective Mold Removal Services ### Restoring Property Safety We'll restore safety to your property by removing the mold and using safe products to do so. ### Thorough Restoration Work Our mold remediation work is thorough. This helps drastically reduce the risk of mold regrowth. ### Transparent Communication We provide free quotes. We'll always be honest and transparent with you, no matter what. [ CONTACT NOW ](#Contact) ![Pembroke Water mold damage](https://octagonrestoration.com/wp-content/uploads/2024/10/Pembroke-Water-mold-damage-3-683x1024.png) ## Rely on Our Mold Removal Expertise The certified mold removal professionals at Octagon Cleaning & Restoration have the training and experience to: - Identify moisture sources - Evaluate mold growth (visible or suspected) - Contain damage to the smallest area possible - Physically remove contamination - Dry materials to ensure that mold will not return, - Recommend procedures for returning property to a pre-loss condition Call our professional mold contractors at Octagon Cleaning & Restoration today to begin your property’s mold remediation process. [ CONTACT NOW ](#Contact) ## Where Does Mold Grow? Mold can grow almost anywhere in a building if the conditions are right. Areas exposed to moisture or with low ventilation are at higher risk of mold growth. Mold growth is common in kitchens, bathrooms, attics, and walls. If you see visible mold on wall surfaces, that can often indicate a more extensive mold and moisture problem inside the wall. The best way to ensure all mold is addressed is to work with professionals like Octagon Cleaning & Restoration, who are trained to treat even mold hidden inside walls and in other unexposed areas. ## What Causes Mold? Mold becomes a problem inside a home when there’s excessive humidity or moisture for an extended period. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or a chronic condition, such as a leaking roof or plumbing. High humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It’s always best to have the mold evaluated and removed by a certified professional. Octagon Cleaning & Restoration is an ACAC and IICRC-certified firm in mold and microbial remediation. [ CONTACT NOW ](#Contact) ## Commercial & Residential Mold Removal Services If you want the best result for your commercial and residential mold removal project, then you will want to hire Octagon Cleaning & Restoration as your mold remediation and removal contractor. - Homes - Apartments & complexes - Office buildings - Manufacturing and industrial properties - Churches - Warehouses - Hospitals - Restaurants - Schools & Universities - New buildings projects - Hotels [ CONTACT NOW ](#Contact) ## The Dangers Of Mold Growth ### Property Hazards: - Structural damage - Staining - Decreased property values - Ruins furniture and belongings ### Health Hazards: - Allergic reactions - Skin and throat irritation - Headaches and fatigue - Worsens existing respiratory problems [ CONTACT NOW ](#Contact) ## Frequently Asked Questions Does mold still need to be removed if it isn't black mold? There’s a lot of misinformation surrounding mold, especially black mold. Some people have falsely been told that black mold is the only dangerous mold. This is untrue. Any mold has the potential to be dangerous for your health and your property. Because of this, all mold problems should be promptly addressed by professionals. Is professional mold removal covered by my insurance? Every insurance policy is different. Professional mold removal is most likely to be covered by insurance when it is caused by sudden, covered events like burst pipes. Mold caused by neglect is typically not covered by policies. Check your policy to learn more about your coverage. If you are covered, we will coordinate with your insurance provider to ensure a seamless mold remediation process for you. Can I clean up mold myself? Small patches of mold on non-porous surfaces, such as tile, can sometimes be cleaned with household products and proper safety gear. However, larger infestations, mold on porous materials (like drywall or insulation), or hidden mold require professional remediation. DIY efforts often overlook the root cause, and improper cleaning methods can exacerbate the problem or spread spores to other areas. Why is professional mold remediation necessary? Professional mold remediation involves more than just cleaning visible mold. Mold spores must be physically removed, and the area must be properly contained to prevent cross-contamination. Bleach and fogging treatments may kill mold, but do not remove health risks or prevent regrowth. At Octagon Cleaning & Restoration, we utilize IICRC-certified techniques and equipment to safely remove mold, ensuring your property is safe. How long does mold remediation take? Most mold remediation jobs take 1–5 days, depending on the severity, size of the affected area, and whether demolition or reconstruction is needed. We’ll provide a detailed project timeline so you know what to expect. Will mold come back after remediation? remediation process includes identifying and fixing the source of moisture—whether it’s a leak, poor ventilation, or high humidity—to prevent future growth. What are the signs of mold in my home? Common signs include musty or earthy odors, visible mold growth (often black, green, or white spots), bubbling paint, warped walls, and increased allergy or respiratory symptoms. You may also notice condensation or moisture issues in specific areas. Mold can also grow behind walls or under flooring, so if you suspect a problem, a professional inspection is recommended. Does mold always have a smell? Often, yes. Mold tends to produce a distinct musty odor. However, not all mold has a noticeable smell, and some infestations can be completely hidden. If you notice a persistent musty smell and can’t locate the source, a mold inspection is a smart next step. Is all mold dangerous? While not all mold is toxic, any mold growth can impact indoor air quality and pose health risks, especially for those with allergies, asthma, or compromised immune systems. Black mold (Stachybotrys chartarum) is particularly concerning, but all mold should be assessed and remediated professionally to protect your health and prevent further damage. What causes mold to grow indoors? Mold needs moisture, warmth, and organic material to grow. Common causes include: - Leaking pipes or appliances - Roof or window leaks - Flooding or water damage - High humidity or condensation - Poor ventilation in areas like bathrooms or basements. Controlling moisture is the key to preventing mold. Do you offer post-remediation mold testing? No, Octagon Cleaning & Restoration does not conduct post-remediation testing, as it would be a conflict of interest. We recommend independent, third-party environmental testing companies to verify that mold has been completely removed and the affected areas meet industry air quality standards. How do professionals test for mold in a home? Certified mold inspectors use a combination of tools and techniques: - Moisture meters to detect hidden water sources - Air sampling and surface swabs to test for mold spores - Visual inspections in hard-to-reach areas (like crawlspaces and attics). This comprehensive approach helps confirm both the presence and extent of mold contamination. Will mold come back after remediation? If the underlying moisture problem isn’t fixed, mold can return. Our mold remediation process includes identifying and addressing the source of moisture—whether it’s a leak, high humidity, or condensation—to prevent future growth. ## CONTACT US # 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. --- ### [Water Damage](https://octagonrestoration.com/services/water-damage/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Water Damage # 24/7 Emergency Water Damage Restoration in Maine and New Hampshire Restoration & Recovery After Water Damage Dealing with water damage can feel overwhelming, but with our expert team by your side, the process becomes manageable and stress-free. We specialize in fast, comprehensive **water damage restoration in Maine** and New Hampshire, designed to put you in control every step of the way. Our trusted experts ensure a smooth and efficient restoration experience from cleanup to recovery. Having helped thousands of homeowners and businesses recover from [water intrusion](https://restoration1.com/north-georgia/blog/what-is-water-intrusion-and-what-do-you-need-to-do-about-it/), we bring proven expertise and commitment to customer satisfaction. Our team understands the urgency of water damage emergencies, which is why we’re available 24/7 to respond quickly and provide immediate assistance. #### Start Your Free Damage Assessment ## What Causes Water Damage? Water damage can happen unexpectedly, and identifying the cause is the first step in preventing further issues. Our extensive experience providing water damage restoration in Maine, while supporting homeowners across New Hampshire, has shown us every type of water-related problem — from minor leaks to severe flooding. ## 1 ### Flooding from Storms or Groundwater Heavy rain or rising groundwater can cause significant flooding. Our experts use proven methods for water damage restoration in Maine, and apply the same fast response in New Hampshire to reduce structural damage and prevent mold growth. ## 2 ### Ice Dams and Clogged Gutters Snow and ice buildup on your roof can create ice dams, causing water to seep into your property. Similarly, clogged gutters stop water from draining properly, leading to leaks and water damage. ## 3 ### Leaky Roofs A damaged or aging roof can let water in, affecting ceilings, insulation, and more. Regular roof inspections are key to avoiding this type of damage. ## 4 ### Burst Pipes Freezing temperatures or pressure changes can cause pipes to burst, leading to major water intrusion. We respond quickly with water damage restoration in Maine, offering the same urgency to New Hampshire homeowners. ## 5 ### Dishwasher and Washing Machine Malfunctions Appliance failures are a leading cause of water damage to properties. Hoses, seals, or drainage issues can flood your kitchen or laundry room in minutes. ## 6 ### Sewer Backups A blocked sewer line can send contaminated water into your home or business, requiring immediate cleanup and sanitation to protect your health. ## 7 ### Plumbing Leaks Small leaks in pipes or fixtures often go unnoticed, but over time, they can cause significant water damage to walls, floors, and cabinetry. ## 8 ### Basement Issues Drainage problems, cracked foundations, and sump pump failures can lead to flooding. Thorough water damage restoration in Maine, along with parallel services in New Hampshire, ensures your basement becomes safe and dry again. ## What Causes Water Damage? Water damage can happen unexpectedly, and understanding its causes is crucial in preventing costly repairs and restoration. At Octagon Cleaning & Restoration, we’ve seen it all—from minor leaks to major disasters. Here are the most common causes of water damage we address: ## 1 ### Flooding from Storms or Groundwater Heavy rains and rising groundwater can lead to flooding, damaging walls, floors, and personal belongings. Quick response is critical to prevent mold growth and structural damage. ## 2 ### Ice Dams and Clogged Gutters Snow and ice buildup on your roof can create ice dams, causing water to seep into your property. Similarly, clogged gutters stop water from draining properly, leading to leaks and water damage. ## 3 ### Leaky Roofs A damaged or aging roof can let water in, affecting ceilings, insulation, and more. Regular roof inspections are key to avoiding this type of damage. ## 4 ### Burst Pipes Freezing temperatures, aging pipes, or sudden pressure changes can cause pipes to burst, leading to significant water damage in a short amount of time. ## 5 ### Dishwasher and Washing Machine Malfunctions Appliance failures are a leading cause of water damage to properties. Hoses, seals, or drainage issues can flood your kitchen or laundry room in minutes. ## 6 ### Sewer Backups A blocked sewer line can send contaminated water into your home or business, requiring immediate cleanup and sanitation to protect your health. ## 7 ### Plumbing Leaks Small leaks in pipes or fixtures often go unnoticed, but over time, they can cause significant water damage to walls, floors, and cabinetry. ## 8 ### Basement Issues Poor drainage, cracked foundations, or sump pump failures can lead to a wet or flooded basement, damaging your property and increasing the risk of mold. No matter the cause, fire and smoke damage require immediate action. Octagon Cleaning and Restoration Services understands the challenges involved and is here to restore your property with industry-leading solutions. Don’t wait to address the damage; contact us today to ensure a safe and efficient recovery process. ## Experienced Water Damage Cleanup Services ### Fast Emergency Response We respond to emergency calls 24/7. We know that every minute counts during a water damage crisis. ### Thorough Restoration Work You can depend on us for detailed and reliable water damage restoration in Maine, with the same level of high-quality restoration provided throughout New Hampshire. ### Transparent Communication We're straightforward and honest with you, no matter what. We provide free quotes. [ CONTACT NOW ](#Contact) ## Fast, Reliable Water Damage Restoration in Maine and New Hampshire You Can Trust Protect your property with our fast and reliable emergency response services. When water damage strikes, choosing the right restoration company is essential to minimizing damage and restoring your home or business. Our specialists deliver effective water damage restoration in Maine, and we extend the same advanced techniques and equipment to customers throughout New Hampshire. Our ACAC and IICRC-certified technicians are equipped with the expertise and state-of-the-art tools to assess the situation and implement the most effective restoration strategies. We are committed to delivering exceptional service and ensuring your property is restored quickly and efficiently. ## Do I Need a Water Damage Restoration Company? Water damage can escalate rapidly if not addressed immediately. While visible signs are concerning, the real threat often lies in hidden damage—within walls, subfloors, ceilings, and behind cabinets—where moisture can linger for weeks or months. Left untreated, this can lead to secondary issues like mold growth, significantly impacting your property and health. At Octagon Cleaning & Restoration, we understand the urgency of water damage restoration in Maine and New Hampshire. Our team of experts is equipped to act quickly and effectively to minimize damage and protect your property. With years of experience in water damage restoration, mold remediation, and specialized cleaning services, we are committed to delivering exceptional results and ensuring your satisfaction. ## Our Water Damage Restoration Process ## 1 Immediate Emergency Response We respond quickly to your water damage emergency calls 24 hours a day, 365 days a year. ## 2 Water Damage Assessment We will assess the damage, identify hazards, and determine what can be restored. If necessary, we’ll also stop the water source to prevent further damage. ## 3 Water Removal We use powerful pumps and extraction units to quickly remove water, preventing further damage and reducing drying time. ## 4 State-of-the-Art Technology We use advanced technology and techniques to ensure your restoration is thorough and long-lasting. ## 5 Removal of Damaged Material If any materials cannot be restored successfully, we will let you know. Then we’ll remove them quickly to speed up drying. ## 6 Cleaning, Sanitizing, and Deodorization Our team cleans and sanitizes affected areas and items using professional equipment and products to ensure thorough restoration. ## 7 Drying and Monitoring We strategically place state-of-the-art drying equipment to target hidden moisture. Then we monitor progress daily, adjusting as needed to ensure everything dries properly. ## 8 Water Damage Reconstruction We will recommend procedures for returning property to a pre-loss condition. ## Commercial & Residential Water Damage Restoration in Maine and New Hampshire Don’t let water damage intimidate you. Octagon Cleaning & Restoration is here to guide you through the restoration process seamlessly. We proudly serve all residents and industries in need. - Homes - Apartments & complexes - Office buildings - Manufacturing and industrial properties - Churches - Warehouses - Hospitals - Restaurants - Schools & Universities - New buildings projects - Hotels Take the first step towards reclaiming your property after water damage. Contact us today. ## Local Service, Better Results We are the local emergency home water damage restoration experts that insurance professionals, property managers, and homeowners count on to tackle even the toughest jobs. When you hire a large national franchise, you never know who will actually show up at your door. With Octagon Cleaning & Restoration, you get the very best trained technicians with years of experience – every time. We are also proud members of the Better Business Bureau. [ CONTACT NOW ](#form) ## Frequently Asked Questions Is water damage covered by insurance? Yes,[ water damage is typically covered by most homeowner and commercial property insurance policies](https://octagonrestoration.com/blog/is-water-damage-covered-by-home-insurance/) when it results from a sudden or accidental event—such as a burst pipe, appliance overflow, or roof leak due to a storm. During any approved claim, professional water damage restoration in Maine or New Hampshire helps ensure the damage is properly documented and repaired. Do you work with my insurance? Yes! We work with all major insurance companies. Our team handles the entire coordination process for customers undergoing water damage restoration in Maine or New Hampshire, including inspection reports, documentation, and direct communication with your adjuster. What should I do when I'm dealing with water damage? Your safety comes first. Follow these steps: - Turn off electricity in affected areas if it is safe to do so. - Avoid contact with standing water, especially if it may be contaminated. - Shut off the water supply if the source is internal (e.g., a broken pipe). - Call a professional restoration company like Octagon Cleaning & Restoration right away. The sooner we start the drying and dehumidification process, the better the outcome. Waiting too long can lead to mold growth and additional damage. How Long Does Water Damage Restoration Take? Every situation is different. General timelines: - Water extraction: 1–2 days - Drying and dehumidification: 3–5 days - Restoration/repairs: Several days to weeks, depending on severity (partnering with our sister company, Octagon Construction, can help speed up the process). We provide a custom timeline during your water damage restoration in Maine or New Hampshire property assessment. How Can I Prevent Water Damage in the Future? Preventing water damage is always better than dealing with it later. - **Keep Gutters and Downspouts Clean:** Clear debris to ensure proper drainage and prevent water from seeping into your foundation or basement, especially during heavy rain. - **Check Your Plumbing:** Inspect pipes regularly for leaks or damage, and fix any problems as soon as possible. - **Ensure Proper Ventilation:** Good airflow reduces humidity and condensation, helping prevent mold and water damage. - **Inspect Water-Using Appliances:** Regularly check appliances like washing machines, dishwashers, and air conditioners to ensure they function well and are leak-free. - **Inspect Your Roof:** Your roof is your property’s first line of defense against water damage. Check for damage or leaks and repair them quickly. Following these steps can help reduce the risk of needing emergency water damage restoration in Maine or New Hampshire. What are the signs of hidden water damage? Hidden water damage may not be immediately visible, but here are some red flags to watch for: - Musty or damp odors - Warping or buckling of floors or walls - Peeling or bubbling paint or wallpaper - Mold or mildew growth - Water stains or discoloration on ceilings or walls - Soft or sagging drywall or wood If you suspect hidden water damage, contact us for a thorough inspection. We use moisture meters and thermal imaging cameras to detect water behind walls and under flooring. How quickly should water damage be addressed? Water damage should be addressed immediately—ideally within the first 24 hours. The longer water sits, the more it can soak into building materials, weakening the structure and creating an ideal environment for mold growth. Can I clean up water damage myself? Small, surface-level spills may be manageable with wet/dry vacuums and fans. However, if water has penetrated flooring, walls, or insulation—or if the water is contaminated—it’s essential to bring in professionals. DIY cleanup often fails to remove hidden moisture and can result in mold growth or structural damage. What is the typical water damage restoration process? Our process includes: 1. Inspection and Assessment – We identify the source and extent of the damage. 2. Water Extraction – We use commercial-grade pumps and vacuums to remove standing water. 3. Drying and Dehumidification – Industrial fans and dehumidifiers remove moisture from materials and air. 4. Cleaning and Sanitizing – We clean, disinfect, and deodorize affected surfaces. 5. Restoration and Repairs – Repairs to damaged areas can be completed by our sister company, Octagon Construction. Will I need to move out during water damage restoration? In many cases, no. If damage is limited and there are no health risks (e.g., sewage), you can often remain in the home. For larger losses involving contaminated water or major demolition, temporary relocation may be recommended for your comfort and safety. What equipment is used in professional water damage restoration? We use state-of-the-art commercial equipment, including: - Submersible pumps and wet vacuums - High-capacity air movers - Dehumidifiers - Infrared cameras and moisture meters - HEPA air scrubbers - Antimicrobial cleaning agents This ensures rapid drying, thorough sanitation, and safe air quality. What are the categories and classes of water damage? Categories (based on contamination): - *Category 1*: Clean water (e.g., from a pipe burst) - *Category 2*: Gray water (e.g., dishwasher or washing machine overflow) - *Category 3*: Black water (e.g., sewage, floodwater) Classes (based on extent of saturation): - *Class 1*: Minimal absorption - *Class 2*: Moisture in carpet, walls - *Class 3*: Saturated ceilings, walls, and floors - *Class 4*: Deep saturation in materials like concrete or hardwood Proper classification ensures correct water damage restoration in Maine or New Hampshire. Can water damage affect my property’s structure? Yes. Water can weaken flooring, drywall, framing, and even foundations. Prompt Water Damage Restoration in Maine or New Hampshire reduces structural risk and prevents long-term damage. Can water damage cause mold? Yes. Mold can begin growing within 24 to 48 hours after water exposure. It thrives in moist, warm environments and can pose serious health risks, especially to people with allergies or respiratory conditions. Prompt drying and dehumidification are essential to prevent mold growth**.** What causes water damage? - Broken or leaking pipes - Appliance malfunctions (dishwashers, washing machines) - Overflowing sinks, bathtubs, or toilets - Roof or window leaks - Heavy rain or flooding - Sewage backups - HVAC malfunctions or condensation Any of these incidents may require professional water damage restoration in Maine or New Hampshire. How does Octagon work with insurance companies? We: - Document all damages with detailed photos and reports - Provide thorough estimates - Submit all paperwork to your insurance adjuster - Coordinate directly with your carrier to make the process smooth and fast What certifications should a water damage restoration company have? Choose a provider with IICRC certification. This ensures proper training in water mitigation, drying, and mold prevention. Octagon Cleaning & Restoration meets these standards during every water damage restoration in Maine or New Hampshire service. ## CONTACT US ## 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. --- ### [Air Duct Cleaning](https://octagonrestoration.com/services/air-duct-cleaning/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Air Duct Cleaning ## Commercial Air Duct Cleaning Improve Your Business's Indoor Air Quality & Cleanliness Neglecting proper air duct cleaning can lead to dust buildup, reduced air quality, and an overworked HVAC system in your commercial property over time. At Octagon Cleaning & Restoration, we specialize in professional air duct cleaning to restore optimal airflow, improve indoor air quality, and create a healthier, more comfortable environment for your employees and customers. Our expert team uses advanced techniques and technology to ensure your HVAC system operates efficiently, helping you maintain a clean and welcoming space. Don’t let compromised air quality affect your business—contact us today to schedule a video inspection or commercial air duct cleaning. Experience the Octagon commitment to excellence and see the difference we can make. #### Start Your Free Damage Assessment ## Your Trusted Duct Cleaning Team ### Restoring Comfort Buildings with dust and poor airflow are stuffy and uncomfortable. Air duct cleaning improves the comfort of your space. ### Thorough Restoration Work We don't do the job halfway. We always perform thorough air duct cleaning work, ensuring the best results. ### Transparent Communication We approach our work with integrity, providing transparent pricing, and frequent communication. ## Source-Removal Air Duct Cleaning How Does It Work? University studies have recognized Source-Removal Air Duct Cleaning as the best form of cleaning and decontaminating air duct systems. Source-removal duct cleaning uses a strong vacuum with HEPA filters to clean your home’s air ducts. The vacuum creates suction to pull dirt and dust from the ducts. Then, our trailer-mounted vacuum system collects debris. For hard-to-reach spots, we use portable machines to collect particulates and send clean, filtered air back into your home. ## Our Commercial Air Duct Cleaning Services When you choose Octagon for your commercial property’s duct cleaning, you can count on a professional team equipped to provide thorough, reliable service. Our advanced equipment is designed to clear debris from every air duct in your building, while also cleaning all vents to ensure improved airflow, optimized HVAC performance, and a cleaner environment for your business. With years of experience serving commercial facilities, our skilled technicians deliver efficient, high-quality results tailored to your needs. We are committed to maintaining clean, healthy spaces that support your operations and keep your business running smoothly. Trust Octagon to provide the expertise and dedication your property deserves. Contact us today to schedule your service! ## Our Commercial Air Duct Cleaning Services When you entrust your commercial property’s duct cleaning to our team, we use equipment to loosen and clear debris from all the air ducts in your building. We also clean all vents, ensuring improved airflow, HVAC function, and cleanliness for your business or organization. Our experienced technicians can make the process fast and provide you with the cleanest air ducts possible. With years of experience keeping commercial facilities clean and healthy, Octagon can tackle any job quickly to keep your operations running smoothly. When your ducts are clean, you enjoy benefits like: - Improved Indoor Air Quality - Better Airflow & Circulation - Healthier Living Environment - Reduced Allergens - More Efficient HVAC System - Increased HVAC Lifespan - Unpleasant Odor Elimination - Lower Energy Bills - More Comfortable Space for Clients & Workers - Fire Hazard Reduction - Better Environment for People with Respiratory Health Challenges - Reduced HVAC Maintenance Costs [ CONTACT NOW ](#Contact) ## Commercial Air Duct Cleaning for All Industries Our Octagon team performs air duct cleaning for commercial properties in all industries. - Office Buildings - Restaurants - Hotels - Warehouses - Manufacturing & Industrial Properties - New Construction Projects - Schools & Universities - Churches - Hospitals ## Frequently Asked Questions How Often Do My Commercial Property's Air Ducts Need to be Cleaned? You should have your commercial duct systems inspected and cleaned every 2-5 years. At Octagon Cleaning & Restoration, our experienced technicians make this process easy and fast, providing quality work while limiting disruptions to your operations. How often should commercial air ducts be cleaned? The National Air Duct Cleaners Association (NADCA) recommends cleaning commercial ductwork every 3–5 years. Facilities such as hospitals, schools, food service businesses, and manufacturing plants may need more frequent cleanings due to stricter health, safety, and compliance requirements. Why is commercial duct cleaning important for businesses? Over time, dust, mold, allergens, and debris build up inside HVAC ductwork. Professional commercial duct cleaning improves indoor air quality, creates a healthier environment for employees and customers, extends the life of HVAC systems, and can lower energy bills by improving airflow efficiency. What are the signs that my building needs HVAC duct cleaning? Common signs include visible dust around vents, musty or stale odors, poor airflow, higher energy costs, or increased allergy and respiratory complaints from occupants. A professional duct inspection can confirm if cleaning is needed. How does the duct cleaning process work? Our technicians use specialized high-powered vacuums, mechanical brushes, and HEPA filtration to remove dust, dirt, and contaminants from the entire HVAC system. If mold, bacteria, or other biohazards are present, we clean everything with clean diffuser covers. Will duct cleaning disrupt daily business operations? We understand downtime is costly. Our team works around your schedule—including nights and weekends if needed—and sections off work areas to minimize disruptions while keeping your building safe and clean. Are your services compliant with industry standards? Yes. We follow NADCA standards and OSHA safety guidelines for all commercial duct cleaning projects. Our work meets or exceeds industry best practices, ensuring a safe and thorough cleaning process. Can duct cleaning improve energy efficiency? Yes. Clean ductwork reduces strain on HVAC systems, improves airflow, and helps your heating and cooling units run more efficiently. Many businesses see a noticeable reduction in energy costs after duct cleaning. Do you provide documentation after cleaning? Absolutely. We provide before-and-after photos and a detailed service report. This not only shows the results but also helps with facility maintenance records, insurance compliance, and building inspections. Is commercial duct cleaning safe for people with allergies or asthma? Yes. Our HEPA-filtered equipment captures dust and contaminants instead of releasing them into the air. Many businesses notice improved indoor air quality, which benefits employees and visitors with allergies or respiratory issues. How much does commercial duct cleaning cost? Pricing depends on your building’s size, the condition of the HVAC system, and the level of contamination. We provide free on-site inspections and custom quotes so you know exactly what to expect. ## CONTACT US --- ### [Reconstruction](https://octagonrestoration.com/services/reconstruction/) **Published:** October 8, 2024 **Author:** octagon **Content:** ![Installing new induction hob in modern kitchen Home Improvement Kitchen Remodel worm](https://octagonrestoration.com/wp-content/uploads/2024/10/iStock-1501151524.jpg) [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Reconstruction # Reconstruction Helping You Rebuild After a Disaster No matter the cause or amount of damage caused, you need a team you can trust to return your property to its pre-loss state after a disaster. However, not all contractors have experience repairing damaged properties, and choosing the wrong contractor could cost you precious time. Through our sister company, [Octagon Construction](https://octagonconstructionandenergy.com/), we can provide our customers a seamless experience from start to finish. We coordinate closely to manage your project efficiently, ensuring you can return home or work as soon as possible. Give us a call now to get started. [ CONTACT NOW ](#Contact) ## Quality Results from An Experienced Team ### Fast Emergency Response We respond quickly and work efficiently to cleanup and restore your property as soon as possible. ### Thorough Restoration Work High-quality restoration work is the key to restoring safety after a property fire. We aim to provide peace of mind through our work. ### Transparent Communication Always know what's happening and what's next with your project. We will coordinate with all contrctors and keep you informed. ## We Work With All Insurance In many cases, damage to your property is covered by insurance. Octagon Cleaning & Restoration works with all insurance companies and will submit all necessary documentation to support your claim. We will work with adjusters to ensure your claim is processed quickly, preventing delays and saving you from the hassle of doing it yourself. ## Quality Results You Can Expect We promise to restore your property to its original or improved state through expert damage reconstruction. Using quality materials and skilled craftsmen, we deliver results that last for years. Choose Octagon for the best decision in damage reconstruction. Let us take the hassle out of the process—give us a call today. ## Commercial & Residential Services We provide comprehensive reconstruction services for: - Homes - Apartments & complexes - Office buildings - Manufacturing and industrial properties - Churches - Warehouses - Hospitals - Restaurants - Schools & Universities - New buildings projects - Hotels If your property has been damaged, give us a call now to get started. ## Frequently Asked Questions Do you work with my insurance? Yes! Octagon Construction works with all insurance companies. They will provide all documentation to support your claim and follow up with the adjuster to ensure it is processed as quickly as possible. Are you insured? Yes! Octagon Construction is fully insured. They are compliant with all local, state, and federal laws. FYI – I removed licensed, as there are no licensing requirements for builders in Maine or NH. How long will it take to restore my property? The amount of time required to restore your property will depend on the type and scope of the loss. Octagon Construction will provide a timeline and estimate after evaluating your property. ## CONTACT US --- ### [Emergency Response Protocol](https://octagonrestoration.com/services/emergency-response-protocol/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Emergency Response Protocol ## Emergency Response Protocol for Your Business Be Prepared to Safely Navigate a Disaster Chances are high that your facility will experience a flood, fire, a natural disaster, or some other type of unavoidable property damage at some point. Are you ready for when that happens? Businesses and organizations with Emergency Response Protocols (ERPs) don’t have to worry about making critical decisions in the midst of a disaster. Instead, all they have to do is turn to their emergency response protocol and follow its predetermined response plan. Are you prepared to respond to property damage emergencies on your commercial property? Reach out to Octagon Cleaning & Restoration today to set up your organization’s free ERP. #### Start Your Free Damage Assessment ## Why Choose Octagon Cleaning & Restoration? ### 24/7 Emergency Response When you partner with Octagon, we're ready to respond to your business's property emergencies 24 hours a day. ### Experienced Team With over fifteen years in business, we've helped businesses successfully respond to a wide range of property disasters. ### Quality Work We're an IICRC-certified team committed to high-quality work. You can count on us when it matters. [ CONTACT NOW ](#Contact) ## What is an Emergency Response Protocol (ERP)? An Emergency Response Protocol (ERP) is a plan that helps ensure your business is ready to respond quickly when disaster strikes. Here’s how ERPs with Octagon work: ## 1 Plan Tailored to Your Business We work with you to create a detailed response plan customized to your building and your business. ## 2 Site-Specific Strategy We analyze your building layout to determine the best locations to stage staff and equipment during an emergency. This prepares us to respond efficiently and effectively. ## 3 Easy To Follow We design your Emergency Response Protocol to be clear and easy for you to follow during an emergency. ## 4 Proprietary Software Our specialized software safely stores important documentation until it’s needed. ## 5 Up to Date We will continue to meet periodically to ensure all of our data is current and up to date. ## Your Emergency Response Partner Having a plan in place allows you to avoid having to make important decisions during stressful moments. When a disaster occurs, our team is ready to act immediately with the right data and tools on hand. We will immediately dispatch personnel to follow the protocol and save your property. Our quick response helps you minimize damage and repair costs. ## Full-Service Emergency Cleanup & Restoration Our team is ready to respond and help no matter what disasters your business encounters. We’re a full-service cleaning and restoration company offering services like: - Water damage restoration - Fire & smoke damage restoration - Mold remediation - Biohazard & crime scene cleanup - Air duct & HVAC cleaning - Asbestos abatement - Lead removal - Vandalism cleanup ## Emergency Response Protocols for All Industries We work with property owners in a wide range of industries to help them prepare for and respond to property damage emergencies. - Office Buildings - Restaurants - Hotels - Warehouses - Manufacturing & Industrial Properties - New Construction Projects - Schools & Universities - Churches - Hospitals [ CONTACT NOW ](#Contact) ## Emergency Response Protocol in 3 Steps ### Give Us A Call Reach out to Octagon Cleaning & Restoration and ask about creating an Emergency Response Protocol. ### ERP Planning We'll meet with you free of charge to create a customized ERP for your business. ### Succesful Emergency Response We'll respond to your emergency call and rely on your ERP to clean up and restore your commercial property. ## Qualified & Certified Team - Certified ACAC and IICRC firm - OSHA 10 certified - EPA RRP certified ![Lead safe certified](https://octagonrestoration.com/wp-content/uploads/2024/10/lead-safe-certified-firm.png) ![OSHA logo](https://octagonrestoration.com/wp-content/uploads/2024/10/US-OSHA-Logo.svg-1024x296.png) ![IICRC logo](https://octagonrestoration.com/wp-content/uploads/2024/10/iicrc-certified-firm.png) ## CONTACT US --- ### [Storm Damage](https://octagonrestoration.com/services/natural-disaster-relief/) **Published:** August 13, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Storm Damage ## Storm & Natural Disaster Cleanup & Restoration Recover From Storm Damage With Our Expert Team Dealing with storm damage to your property can feel overwhelming—but you don’t have to face it alone. At Octagon Cleaning & Restoration, we specialize in storm and disaster property restoration, providing expert care when you need it most. With years of experience and commitment to customer satisfaction, our team is here to guide you through every step of the restoration process. When storms strike, trust the professionals who understand the complexities of restoring your home or business. Our skilled specialists are equipped to handle the most challenging situations, ensuring your property is brought back to its best condition quickly and efficiently. Don’t wait to start rebuilding. Call Octagon Cleaning & Restoration today, and take the first step toward restoring your property—and your peace of mind. #### Start Your Free Damage Assessment ## Transform Your Property After Storm Damage ### Fast Emergency Response Property disasters don't always wait until typical business hours. That's why we answer emergency calls 24/7. ### Thorough Restoration Work Our IICRC-certified team is committed to performing thorough and effective restoration work. ### Transparent Communication We prioritize transparent communication throughout storm cleanup. You'll always be up to date on project progress. [ CONTACT NOW ](#Contact) ## Our Storm & Natural Disaster Cleanup Services Dealing with storm damage to your home or business is stressful. We understand this, and we’re here to make the process as simple as possible. Our trained professionals will respond quickly to clean up and restore your property, allowing you to return to normal as soon as possible. - 24/7 Emergency Storm Damage Response - ACAC and IICRC-Certified Team - Experienced Storm Damage Experts - Specialized Equipment Reach out today for professional help to assemble your property after a storm. ## Comprehensive Storm & Flood Cleanup Whether you’re dealing with flooding from a hurricane or property damage from a fallen tree, our storm damage cleanup and restoration team is here to help. Our comprehensive services ensure we can help you through every property cleanup and repair step. - Board-up and tarping - Water extraction - Drying and dehumidification - Mold removal - Debris removal - Contents restoration - Deodorizing & disinfecting - Stain removal - Reconstruction recommendations ## Commercial & Residential Storm Damage Cleanup Whether you’re a business owner, a homeowner, or a property manager, we’re here to help you with your storm restoration needs. - Homes - Apartments & complexes - Office buildings - Manufacturing and industrial properties - Churches - Warehouses - Hospitals - Restaurants - Schools & Universities - New buildings projects - Hotels ## Trust in Local Experts As a trusted local team, we understand the damage storms, hurricanes, and natural disasters can cause in our area. With our nearby location, we’re able to respond quickly and begin restoring your property without delay. Over the years, we’ve helped hundreds of local residents recover after storms, providing efficient and reliable restoration services. You can trust our expertise to guide you through the process and help you move forward with confidence. Call us today to get started—we’re here to help. ## CONTACT US --- ### [Biohazard & Trauma Clean Up](https://octagonrestoration.com/services/biohazard-trauma-clean-up/) **Published:** April 7, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Services](https://octagonrestoration.com/services/ "Services")» Biohazard & Trauma Clean Up ## Trauma, Crime Scene, & Biohazard Cleanup Services Skilled and Compassionate Service When It Matters Most When tragedy or unexpected events occur, Octagon Cleaning and Restoration is here to help you through the toughest moments. Our Trauma, Crime Scene, and Biohazard Cleanup services are designed to restore your property to a safe and clean environment, ensuring compassionate care every step of the way. We bring years of expertise, state-of-the-art equipment, and strict safety protocols to every job, so you can focus on what matters most. #### Start Your Free Damage Assessment ## Comprehensive Biohazard Cleanup Services in Maine and New Hampshire At Octagon Cleaning and Restoration, our highly trained technicians specialize in handling the following situations with professionalism and sensitivity: ### Bloodborne Pathogen Cleanup Blood and bodily fluids can carry harmful pathogens that pose serious health risks. Our team is equipped to safely remove, disinfect, and properly dispose of these biohazards, restoring your space to a sanitary condition. ### Suicide, Decomposition, and Trauma Cleanup If a traumatic event or undiscovered death has occurred, we handle the situation with care and professionalism. We often partner with family members, victim advocates, first responders, and law enforcement to provide suicide cleanup services in Maine and New Hampshire. Our goal is to prevent further trauma and protect those impacted from harmful biohazards. Using advanced cleaning and odor removal techniques, we respectfully decontaminate the space and prepare it for use. You don’t have to be present during the process, and if requested, we can search for sentimental items for you. ### Crime Scene Residue Removal We clean all traces left behind, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues. Our goal is to help you move forward by restoring your property promptly and thoroughly. [ CONTACT NOW ](#Contact) ![barrier tape hazard tape](https://octagonrestoration.com/wp-content/uploads/2025/04/shutterstock_2350930179-1.jpg) ## Compassionate and Discrete Support We understand that trauma and biohazard situations can be extremely sensitive. That’s why, at Octagon Cleaning and Restoration, we treat every client with the utmost respect and empathy. Our team works discreetly, maintaining confidentiality while providing compassionate assistance throughout the process. ### Why Partner with Octagon? - **24/7 Availability:** Accidents and tragedies don’t adhere to a schedule, so we’re available anytime you need us. Call our responsive team day or night. - **Adherence to Safety Standards:** We strictly follow OSHA and EPA regulations to ensure the safety of our staff, clients, and the community. - **Experienced Professionals:** With specialized training and extensive experience, our technicians are prepared for any scenario. - **Restoring Peace of Mind:** Beyond restoring your property, we focus on restoring your sense of safety and peace, helping you move forward confidently. ## Restoring Safety, One Step at a Time When you rely on Octagon Cleaning and Restoration, you’re choosing a team that genuinely cares. From your first call to the final cleanup check, we are dedicated to easing your burden and delivering superior results. ### Why Partner with Octagon? If you’re facing a trauma, biohazard, or crime scene situation, Octagon Cleaning and Restoration is here to help. Call us or fill out our online service request form for immediate assistance. We’re ready to stand by your side and help you through this difficult time. **Trust Octagon Cleaning and Restoration for skilled, compassionate care when it matters most.** ## CONTACT US --- ### [Services](https://octagonrestoration.com/services/) **Published:** August 8, 2024 **Author:** octagon **Content:** [Home](https://octagonrestoration.com "Home")» Services # Specialized Water Damage, Mold Remediation, Cleaning, and Restoration Services in Maine and New Hampshire At Octagon Cleaning & Restoration, we stand behind every job we do, especially our water damage and mold remediation services. With our 5-Year Workmanship Guarantee on water damage and mold remediation work, you can rest assured that we get the job done right the first time. We are one of the few cleaning and restoration companies in Maine and New Hampshire that truly understand indoor air quality and are IIRC-certified and EPA-Certified Pesticides Applicators. Octagon Cleaning & Restoration provides superior residential and commercial cleaning and restoration services to Maine and New Hampshire customers. [ CONTACT NOW ](#Contact) ## Our Services [![Breakdown of a household washing machine. Water with foam out onto the floor from below.](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-2158470060.jpg)](https://octagonrestoration.com/services/water-damage/)### [Water Damage](https://octagonrestoration.com/services/water-damage/) Octagon Cleaning & Restoration can handle any water removal, treatment of water damage, and clean-up quickly and efficiently to minimize the impact. We will restore your property quickly, and the cost can be billed directly to your insurance company without any cost directly out of your pocket other than your deductible. [ Learn More ](https://octagonrestoration.com/services/water-damage/) [![Fire at the kitchen in a daylight](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1419329693.jpg)](https://octagonrestoration.com/services/fire-smoke-damage/)### [Fire Damage](https://octagonrestoration.com/services/fire-smoke-damage/) Whether it is a grease fire, smoke damage, soot damage, puff back, or any other kind of fire or smoke damage cleanup, our trained technicians will remove all smoke damage and repair all the fire damage in a timely manner. [ Learn More ](https://octagonrestoration.com/services/fire-smoke-damage/) [![Side View Of A Shocked Young Woman Looking At Mold On Wall](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1399683465.jpg)](https://octagonrestoration.com/services/mold-removal/)### [Mold Removal](https://octagonrestoration.com/services/mold-removal/) We are a certified mold removal and remediation company. Mold growth, which is often the result of not taking care of a water intrusion properly, can be found on drywall, carpet, ceilings, and other surfaces. We can evaluate any mold damage and provide a mold mitigation cost estimate to clean and remove all mold from your home – permanently. [ Learn More ](https://octagonrestoration.com/services/mold-removal/) [![Cordon tape warning people to stay away from an asbestos removal site.](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1156963643.jpg)](https://octagonrestoration.com/services/asbestos-removal/)### [Asbestos Removal](https://octagonrestoration.com/services/asbestos-removal/) If you believe you have asbestos in your home or business, it should only be removed by a certified asbestos abatement specialist. Octagon Cleaning & Restoration provides asbestos removal for residential and commercial properties by trained and accredited asbestos professionals who will know what to look for and make the environment you work or live in a safe place to be. [ Learn More ](https://octagonrestoration.com/services/asbestos-removal/) [![barrier tape hazard tape](https://octagonrestoration.com/wp-content/uploads/2025/04/shutterstock_2350930179-1.jpg)](https://octagonrestoration.com/biohazard-trauma-clean-up/)### [Biohazard & Trauma Clean Up](https://octagonrestoration.com/biohazard-trauma-clean-up/) Octagon Cleaning and Restoration specializes in trauma, biohazard, and crime scene cleanup services, ensuring safe and thorough restoration of affected spaces in ME & NH. With 24/7 availability, advanced equipment, and adherence to strict safety standards, their trained professionals handle bloodborne pathogens, trauma scenes, and crime scene residues with care, discretion, and compassion. Their goal is to restore both your property and peace of mind during difficult times. Contact them for expert support and immediate assistance. [ Learn More ](https://octagonrestoration.com/services/lead-removal/) [![NEW JERSEY, USA, October 2012 - Residential home damage caused by trees falling on roof, a result of the high velocity winds of Hurricane Sandy.](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-178756342.jpg)](https://octagonrestoration.com/services/natural-disaster-relief/)### [Storm Damage](https://octagonrestoration.com/services/natural-disaster-relief/) Were you affected by a natural disaster or hurricane? Octagon Cleaning & Restoration is there to help you with flood damage clean up and more! We're experts in specialized cleaning and natural disaster damage restoration. Our team has helped thousands of home and business owners recover from all types of water damage situations. [ Learn More ](https://octagonrestoration.com/services/natural-disaster-relief/) [![Installing new induction hob in modern kitchen Home Improvement Kitchen Remodel worm](https://octagonrestoration.com/wp-content/uploads/2024/10/iStock-1501151524.jpg)](https://octagonrestoration.com/services/reconstruction/)### [Reconstruction](https://octagonrestoration.com/services/reconstruction/) After a disaster, you need a reliable and experienced contractor to help you return your property to pre-loss condition. Octagon Cleaning & Restoration's sister company, Octagon Construction, can manage the entire reconstruction process and ensure a seamless and hassle-free experience. Fully licensed and insured, they will take care of everything needed to restore your property. [ Learn More ](https://octagonrestoration.com/services/reconstruction/) [![ducted heat recovery ventilation system with recuperation](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1322670578.jpg)](https://octagonrestoration.com/services/air-duct-cleaning/)### [Commercial Duct Cleaning](https://octagonrestoration.com/services/air-duct-cleaning/) Clean air ducts are critical for a healthy indoor environment. Over time, heating and cooling systems can begin to accumulate dust, debris, pollen, dander, and mold. This is why you should have your air duct system inspected and/or cleaned at least every 2-5 years. Our experienced technicians can make this process easy and fast while providing you with the cleanest air ducts possible. [ Learn More ](https://octagonrestoration.com/services/air-duct-cleaning/) [![Close-up of a male architect using a digital tablet for discussing construction plan with colleagues at a construction site. Construction site engineer reviewing blueprints on digital tablet.](https://octagonrestoration.com/wp-content/uploads/2024/08/iStock-1352877653.jpg)](https://octagonrestoration.com/services/emergency-response-protocol/)### [Emergency Response Plans](https://octagonrestoration.com/services/emergency-response-protocol/) Regardless of how prepared you are, there is always the chance of disaster, whether it be water intrusion, a natural disaster, fire, or the like. Octagon Cleaning & Restoration specializes in creating Emergency Response Protocol (ERP) plans, which ensure your property is disaster-ready. We will work with you to develop a plan customized to every detail of your business, stored securely in the cloud so you can access it at a moment's notice. [ Learn More ](https://octagonrestoration.com/services/emergency-response-protocol/) ## 3 STEPS TO RESTORE YOUR PROPERTY ### Call Us 24/7 We offer a swift and comprehensive service that puts you firmly in control of your restoration journey. ### Get Help Fast You can rely on us to provide a thorough understanding of the severity of the situation and to take action quickly. ### Revive Your Property We use a range of specially formulated products, industry-leading equipment, and proven techniques to restore your property quickly. ![Octagon truck](https://octagonrestoration.com/wp-content/uploads/2024/08/385089896_798290835640072_8831864042031607418_n-1024x768.jpg) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos abatement, and commercial air duct cleaning. --- ### [Water Damage Contact](https://octagonrestoration.com/water-damage-contact/) **Published:** February 24, 2025 **Author:** **Content:** ## CONTACT US # 3 Steps to Recover After Water Damage ### Call Us 24/7 Water damage worsens by the minute. Our emergency team is available 24/7 to respond immediately and start the restoration process. ### Dry & Protect We’ll assess the damage, extract standing water, and use advanced drying technology to prevent further damage and mold growth. ### Restore & Rebuild Once your property is dry and sanitized, we will recommend procedures for returning property to a pre-loss condition. ## Contact Us ### Maine #### [Fairfield, ME](https://octagonrestoration.com/fairfield-me/) - [ (207) 893-0002 ](tel:2078930002) #### [Windham, ME](https://octagonrestoration.com/windham-me/) - [ (207) 893-0002 ](tel:2078930002) ### New Hampshire #### [Barrington, NH](https://octagonrestoration.com/barrington-nh/) - [ (603) 239-2100 ](tel:6032392100) #### [Meredith, NH](https://octagonrestoration.com/meredith-nh/) - [ (603) 239-2100 ](tel:6032392100) --- ## Case Studies ### [Portland, Maine Fire Damage Restoration: Stabilizing and Securing a Multi-Level Building](https://octagonrestoration.com/resources/case-studies/portland-maine-fire-damage-restoration-stabilizing-and-securing-a-multi-level-building/) **Published:** September 24, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/) » [Case Studies](https://octagonrestoration.com/resources/case-studies/) » Portland, Maine Fire Damage Restoration: Stabilizing and Securing a Multi-Level Building # Portland, Maine Fire Damage Restoration: Stabilizing and Securing a Multi-Level Building ![Pembroke Demo](https://octagonrestoration.com/wp-content/uploads/2024/10/Pembroke-Demo-2-1.png) Permitting & Compliance Required multiple demolition permits, asbestos testing, and code enforcement approvals. Financing & Documentation Balancing discrepancies between original estimates, bank paperwork, and insurance requirements. Environmental Hazards Managing asbestos testing, mold remediation, and persistent basement humidity. Subcontractor Performance Ensuring demolition crews operated safely and effectively. Weather Delays Heavy rain and freezing temperatures required temporary heating, dehumidifiers, and weather barriers. Client Expectations Addressing additional concerns around siding, flashing, and condensation during reconstruction. Aug–Sep 2024 ### Initial Assessment & Planning Octagon conducted asbestos testing, secured demolition permits with financing documentation, and established project timelines with the necessary insurance certificates and lien waivers. Aug–Sep 2024 Sep–Oct 2024 ### Demolition & Debris Removal The team completed a full gut of all three floors, including roof removal, managed debris with multiple dumpster swaps, and secured the site with power, sheeting, cameras, and crew support facilities. Sep–Oct 2024 Oct–Dec 2024 ### Mold Remediation & Structural Drying The crew soda blasted framing, applied antimicrobial treatments with HEPA vacuuming, stabilized conditions with heaters and dehumidifiers, performed multi-level air quality testing, and sealed the structure to prevent regrowth. Oct–Dec 2024 Dec 2024–Jan 2025 ### Reconstruction & Weatherization The team installed new roof decking, windows, and fascia, repaired siding with flashing to stop water intrusion, and completed final cleanup, debris removal, and permit closures with city officials. Dec 2024–Jan 2025 [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Demo-1-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Demo-2-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Demo-3-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Diana-Estimating-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Fire-Damage-Debris-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Fire-Damage-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Fire-water-damage-2-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Fire-water-damage-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Mushrooms-Mold-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Outside-House-Fire-Damage-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Smoke-Damage-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Water-Mold-Damage-2-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Water-mold-damage-3-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/Pembroke-Water-Mold-Damage-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/09/PPE-Preston-Diana-min-scaled.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/10/Siding-Replacement.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/10/Siding-Replacement-3.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/10/Rebuilding-Roof-5.jpg) [ ](https://octagonrestoration.com/wp-content/uploads/2025/10/Finished-Roof-Siding.jpg) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ### [Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store](https://octagonrestoration.com/resources/case-studies/swift-response-and-effective-water-damage-mitigation-at-auburn-maine-pet-store/) **Published:** September 9, 2025 **Author:** **Content:** [Home](https://octagonrestoration.com "Home")» [Resources](https://octagonrestoration.com/resources/) » [Case Studies](https://octagonrestoration.com/resources/case-studies/) » Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store # Case Study: Swift Response and Effective Water Damage Mitigation at Auburn, Maine Pet Store ![water damage to floor](https://octagonrestoration.com/wp-content/uploads/2025/08/pet-store-flood-1-1.jpg) Unpredictable Roofing ETA The roof leak continued during rainy conditions, complicating the mitigation process. Octagon implemented repeated extractions and installed a temporary diverter to manage the leakage until permanent repairs could be made. Coordination Between Multiple Parties Effective communication and scheduling were crucial, given the involvement of the pet store, the roofer, and Octagon. The use of text-based clock-ins and detailed documentation facilitated smooth coordination. Safety and Documentation Requirements The team proactively managed potential hazards and maintained comprehensive photo logs to ensure compliance with client safety standards and insurance requirements. February 25, 2025 ### Initial extraction Initial extraction and drying equipment setup completed on the first evening. February 25, 2025 February 26, 2025 ### Continued extraction Continued extraction and drying processes while awaiting permanent roofing repairs. February 26, 2025 March 4, 2025 ### Project invoiced March 4, 2025 July 3, 2025 ### Full payment received July 3, 2025 ![water damage to floor](https://octagonrestoration.com/wp-content/uploads/2025/08/pet-store-flood-2-150x150.jpeg) ![water damage to floor](https://octagonrestoration.com/wp-content/uploads/2025/08/pet-store-flood-1-1-150x150.jpg) ![pet store roof leak](https://octagonrestoration.com/wp-content/uploads/2025/08/pet-store-flood-4-1-150x150.jpg) ![pet store water damage](https://octagonrestoration.com/wp-content/uploads/2025/08/pet-store-flood-5-1-150x150.jpg) ![pet store roof leak](https://octagonrestoration.com/wp-content/uploads/2025/08/pet-store-flood-3-1-150x150.jpg) ## CONTACT US ## Why Choose Octagon Cleaning & Restoration Services? Our commitment to excellent service and customer satisfaction shows in everything we do, and it’s the reason we continue to be a top choice for homeowners, insurance professionals, corporations and property management firms throughout Northern New England. We provide water damage restoration services, fire and smoke damage restoration, mold remediation, asbestos and lead abatement, and commercial air duct cleaning. --- ## Categories ### [Water Damage](https://octagonrestoration.com/blog/category/water-damage/) --- ### [Fire / Smoke Clean Up](https://octagonrestoration.com/blog/category/fire-smoke-clean-up/) **Description:** Explore tips, guides, and expert advice on fire and smoke clean-up. Learn how to restore your space, remove odors, and repair damage effectively after a fire incident. --- ### [Mold Removal](https://octagonrestoration.com/blog/category/mold-removal/) **Description:** Discover expert insights, tips, and resources on safe and effective mold removal. Whether you’re dealing with a small household mold problem or a large-scale remediation project, our guides cover everything from identifying mold and understanding health risks to professional mold remediation techniques. Learn how Octagon Cleaning & Restoration helps homeowners and businesses across Maine and New Hampshire eliminate mold at its source — protecting property value and ensuring a healthier indoor environment. --- ### [Commercial Air Duct Cleaning](https://octagonrestoration.com/blog/category/air-duct-cleaning/) **Description:** Keep your business running smoothly with professional commercial air duct cleaning. This service improves indoor air quality, boosts HVAC efficiency, and ensures a healthier environment for employees and customers. Explore tips, benefits, and expert solutions to maintain clean, efficient air ducts for your commercial space. --- ### [Emergency Response Protocol](https://octagonrestoration.com/blog/category/emergency-response-protocol/) **Description:** Explore essential guides and resources on Emergency Response Protocols. From preparation to action plans, learn how to effectively manage emergencies, ensure safety, and respond confidently in critical situations. --- ### [Asbestos Removal](https://octagonrestoration.com/blog/category/asbestos-removal/) **Description:** Explore everything you need to know about asbestos removal, from safe practices and regulations to tips for hiring certified professionals. Whether you’re renovating, demolishing, or addressing health concerns, our resources provide guidance to ensure the safe and effective removal of asbestos from your property. --- ### [Infection Control](https://octagonrestoration.com/blog/category/infection-control/) **Description:** Explore our Infection Control blog category for expert tips, industry insights, and effective strategies to keep your home or business safe and healthy. From preventing the spread of germs to maintaining clean, restored spaces, our articles provide the guidance you need to ensure a cleaner, safer environment. --- ### [Lead Abatement](https://octagonrestoration.com/blog/category/lead-abatement/) **Description:** Explore everything you need to know about lead abatement. From safe removal techniques to understanding the risks of lead exposure, this category covers best practices, compliance guidelines, and expert tips to help protect your health and environment. Stay informed and ensure safety during lead remediation projects. --- ### [Water Damage Restoration](https://octagonrestoration.com/blog/category/water-damage-restoration/) **Description:** Explore our Water Damage Restoration category for expert tips, guides, and solutions to tackle water damage effectively. From cleanup techniques to prevention strategies, find everything you need to restore your space and protect your home or business from future issues. --- ### [Insurance Claims](https://octagonrestoration.com/blog/category/insurance-claims/) **Description:** Explore everything you need to know about insurance claims for cleaning and damage restoration. From navigating the claims process to understanding coverage for water, fire, or mold damage, we provide tips and insights to help make the process smoother and stress-free. Let us guide you every step of the way. --- ### [Winter Water Damage Preparedness](https://octagonrestoration.com/blog/category/winter-water-damage-preparedness/) --- ### [News](https://octagonrestoration.com/blog/category/news/) **Description:** Welcome to the Octagon Cleaning & Restoration Newsroom! Stay updated with our latest company news, service announcements, and industry trends. --- ### [Restoration Expertise](https://octagonrestoration.com/blog/category/restoration-expertise/) **Description:** When disaster strikes — whether it’s water damage, mold, fire, or hazardous materials — experience matters. Our Restoration Expertise blog category is where homeowners, property managers, and real estate professionals can find trusted information about the restoration process from certified industry experts. Learn about best practices in damage assessment, remediation techniques, and how professional restoration services can protect your property, health, and investment. From in-depth guides to practical tips, Octagon Cleaning & Restoration shares the knowledge you need to make informed decisions when it comes to restoring homes and commercial properties throughout Maine and New Hampshire. --- ### [Real Estate Preparation](https://octagonrestoration.com/blog/category/real-estate-preparation/) **Description:** Preparing a property for sale or purchase involves more than curb appeal — it’s about ensuring the home or commercial building is safe, clean, and move-in ready. Our Real Estate Preparation resources are designed to help real estate agents, property managers, and homeowners navigate the hidden challenges that can delay closings or impact property value. From identifying and remediating mold and water damage to addressing asbestos, lead paint, and lingering odors, Octagon Cleaning & Restoration provides expert guidance and proven solutions. Explore our articles, checklists, and case studies to learn how professional cleaning and restoration services can help streamline property transactions, protect buyers and sellers, and close deals faster. --- ### [Summer Mold & Fire Preparedness](https://octagonrestoration.com/blog/category/summer-mold-fire-preparedness/) **Description:** Summer in New England brings unique challenges when it comes to mold growth and fire risks. In this category, you’ll find expert advice on how to protect your home or business from summer-related property damage. From tips on preventing mold in humid conditions to fire safety checklists during dry spells, our resources are designed to help you stay proactive and prepared. Learn how to spot warning signs early, safeguard your property, and know when it’s time to call in the professionals at Octagon Cleaning & Restoration. --- ### [Storm Damage Clean Up](https://octagonrestoration.com/blog/category/storm-damage-clean-up/) **Description:** Storms in Maine and New Hampshire can bring heavy rain, high winds, and flooding—leaving behind serious damage to homes, camps, and businesses. This blog category is dedicated to helping property owners understand storm risks, prepare before severe weather hits, and recover quickly when damage occurs. From practical preparedness tips to real restoration insights, you’ll learn how to protect your property, detect early signs of damage, and work with professionals to restore safety and comfort. Explore these resources to feel confident and supported in every season of storm recovery. --- ### [Octagon Cleaning and Restoration](https://octagonrestoration.com/blog/category/octagon-cleaning-and-restoration/) ---